Hospitality Industry - Science topic

For finding complete and interesting also updated theses or papers related to organizational culture in the hospitality industry or any other industry, you may refer to Google Scholar.

Nice, and the question is?

Research on tourism and hospitality is an important field that provides insights into the trends and challenges facing the industry. The tourism and hospitality industry is a major contributor to many economies, and understanding how to improve it can have significant economic benefits.

Research in this field can cover a range of topics, including destination marketing, sustainability, tourism planning, customer experience, technology adoption, and more. Many researchers have explored the use of technology, such as artificial intelligence and social media, in the tourism and hospitality industry. Others have focused on the impact of external factors, such as global events and economic conditions, on tourism and hospitality.

Research in this field often uses a variety of methods, such as surveys, interviews, case studies, and data analysis. Findings from this research can inform industry professionals, policymakers, and academics on how to improve the industry and address emerging challenges.

Ok

A pilot study can be used for using a sample micro population.

Hello 👋

As far as I know if it's about hospitality and well being of your employees

I think the most important is security and leadership

Why?

Because many people want thier job to be secure so that they don't need to think or look for another job if your employees feel your company industry then they can work with less stress

2. If you who is the owner or leader is kind honest and fair then your employees morality will greatly increase moreover they respect of you will increase drastically it will be a bonus if you can cheer them up when they are tired or stress u can give them a vacation so that they can spend their times with tiger love one and family since we learn from COVID that family is more important than job.

Thsts all I know

Thank you

It is mandatory to collect the Ethical Approval letter from your Institution before starting the data collection from the Physicians.

The same Ethical Clearance letter or Ethical sanction letter from the respective academic institutions or any Government offices are concerned about the cross-sectional survey jurisdiction.

This will help when go for publication.

The Editor used to ask this Ethical Approval letter along with your manuscript.

There are many formalities while you want to approach on Publications. Especially funding, Conflict of Interest or Competing Interest, Ethical Approval letter etc have to be submitted to the Editor.

You will be safe if you will submit Ethical issues certificate as well as to protect you if any questions raised by the third parties.

Mostly researchers who are publishing in Scopus Indexed Journals, Web of Science Journals are strictly following these procedures.

Hope you will get more answers from the RG users.

Emerging technologies like cybersecurity, mobile check-in, and automated service by robots are also expected to be the hotel industry technology trends. They will secure the hotel management and service system and adapt it to the present state of affairs. https://www.intellectsoft.net/blog/hotel-technology-trends/

I think if you provide proper safe and secure environment in hotel and provide the service properly as per standards, Can win the trust of the guest and guest may revisit your hotel or will do positive mouth publicity of your hotel

Smart contact is the most effective blockchain technology that can be integrated into the hospitality industry.

Assume that your IV is SQ,CS and CT as mediator and DV - customer loyalty.You might want to use a a strategy (e.g service guarantee) to achieve CL?

Attached for your kind perusal.

Good luck.

Dear @Yashwant Singh Rawal...AI will replace human interaction in most of sectors for the reasons

1. Perceived quality difference

2. Standardized product or service offering

3. Cost reduction

4. Improved Productivity ( Ex: machine can work 24x7 but a person cannot)

A) This phenomenon will continue for some time ( till every one thinks human emotions are that much required in those services/products)

B) Many of us will become less emotional over time ( already such signs are increasingly visible).

C) there will be a realization, and people will demand ( and enjoy, willing to pay more/ premium) human interaction.

Its like a pendulum....will start drifting to other end. Regards

A bit late, but try: 'The Origins of Hospitality and Tourism' by Kevin D. O'Gorman, Goodfellow Pub., 2010 OR

O'Gorman, K.D. (2009), "Origins of the commercial hospitality industry: from the fanciful to factual", International Journal of Contemporary Hospitality Management, Vol. 21 No. 7, pp. 777-790. https://doi.org/10.1108/09596110910985287

I think that all of the governments, peoples, researchers, and media peoples have an important and irreplaceable role that must be done to reach the safety and recover the industry again.

Since the middle of March 2020 when many countries are announced the lock-down and quarantine measures, it is noticed that millions on travel related jobs are unfortunately disappeared, hotels across the globe closed their doors, travel agencies faced a problem with flight booking cancellation, resorts and historically places are become isolated of visitors, workers at these places became with no jobs. Only few countries are benefited from such crisis like Turkey, Spain & Malta who are kept their hotels and airports opened for tourists and students from North Africa or Middle east countries which they are stuck in different European countries and later their governments used the 3 mentioned countries as a destination to return them back to their homes. Based on your raised question, I think that these are some of the issues that have impacts and effects on tourism, travelling and hospitality industry in both short and long term consequences.

I am not sure about Hawaii, yet it certainly provides a wide opportunity for the local community in the rural area of Borneo to improve their economic well-being by offering their village, homestay or even B&B service through Airbnb platform and chances for the allocentric traveller to explore Borneo at their specific budget & expenses in a unique way that not known by the mass tourist.

The mass transport invention, the innovation of air carrier and the development of public infrastructures

very nice question...sustainability can be achieved by reducing the tourist spending and in other words its called over tourism in various destination, and it is one of the most emerging concept in the present scenario and a new and fertile area of research in tourism parlance. Similarly service quality can be one of the prominent tool for achieving sustainability in tourism and hospitality industry.The service quality can be replaced by the new concept called "service encounter" or "moment of truth" .

I think very few papers on this above issues... can be a good research area

Я думаю, что все таки университет или научный отдел ученого должен быть заинтересован в продвижении работ своего подопечного.

Data envelopment analysis and stochastic frontier analysis

I am working on a study related with IT in hospitality, I will upload it when it gets published.

though my views in this regard is:

Co-creation: customers participate in the sevice generating process by stating their demands and preference, assisting in different stages of value generation.

Business process design: new operational methods and technologies help to automate the process while dealing with competition with emerging ICTs.

Collaboration: companies can collaborate together in different value chains to adapt to emerging issue.

I think the hospitality industry is one of the most sensitive industries; action-reaction theory and interdependency are omnipresent. And directly effects Trust.

Examples from a personal view: False advertising, hidden cost, unfulfilled promises, unprofessional behaviours occurrence with relation maturity and lack of honesty...

When we talk about tourism, we talk about cleanliness and protection against all forms of pollution (noise, cleanliness ...). In Algeria, tourism is developing little by little but in a rational way, by taking into account the problems...

Thank you very much, Michael!

Ilkevich S.V. MANAGERIAL PERSPECTIVES AND EFFECTS OF SUSTAINABLE TOURISM FROM STRATEGIC MANAGEMENT PERSPECTIVES. Strategic decisions and risk management. 2018;(3):132-139. (In Russ.)https://doi.org/10.17747/2078-8886-2018-3-132-139

1- This is, I would say not a new research area. There is already a body of literature on that. What will be you contribution?

2- You may like to consider that there is voluntary and involuntary turnover. Each type has reasons.

Lighting plays an important role in interiors to improve the productivity, safety, ambience and also have an impact on mood of the inmate. It should be given enough consideration depending on the type of interiors. if it is restaurant or hotel can go for warm lighting; cool lighting for hospitals; shadow less lighting for architecture firms where drawing has to be done precisely.

similarly interiors have to be apt, pleasing to the eye in hotels and restaurants. If interiors are too gaudy, people don't like to spend much time there; if they are pleasing and close to the nature like landscapes/seascapes people would like to spend more time there. Good interiors would definitely improve the business.

Check this link maybe help you

Edgar Schein Organizational Culture and Leadership 2010 (or more recent), gives lots of examples of what is organizational culture, at various levels (behavior, beliefs, assumptions).  Questions should include measuring behaviors like "how often do you see coworkers outside of work?" "how often do you eat lunch with coworkers?" "how often do you take other breaks with coworkers?" "how often do you stay late on your own time to finish up something for work?" Also consider measuring networks at work "which of your coworkers (if any) would you turn to for advice?" Also consider measuring beliefs "what advice would you give to a new staff member in your workplace about how to get along and do well here?"  (this is a great open ended question but if you have to "close" the question, you need some experts in the industry to give you a range of typical answers, things like "ask for help" "take initiative" "don't be late" "keep your head down" etc, have to include good and bad).  Also consider measuring attitudes or group behaviors ("which of the following describe your workplace" 1 to 7 agree disagree or very much vs not at all, for a standard range of topics like "coworkers help each other" "there is a lot of competition among coworkers" "we don't get along well" "management does (or doesnt) understand us" "we all try to do our best" "we do the minimum to get by" "we only work hard when the boss is around" etc).    Measures of performance are specific to your industry--what is important to the industry?

Well, I am just running a little Bed & Breakfast besides and it is true that first reason why people rather prefer B&B than hotels is not the price (it is about the same as a 3 star hotel), but the personal touch we try to show at every touchpoint. In general, you have mainly three touchpoints to create a brand experience: 

For every touchpoint it is necessary to define personalization of action. Just a general and uniforme behavior doesn't lead to a good brand experience. 

Dear Anna, please take a look at my paper: "Assessment of the Lodging Industry Profitability Performance: Invest in Independent or Chain Ownership?" downloadable from RG.

Best wishes!

Dear Leila, if I understand your question correctly, the hospitality offered by a luxurious restaurant has no difference compared to the high class accommodation hospitality. The scales could be: excellent-very good-good-average-poor. In order to measure the level of hospitality in a specific restaurant, questionnaires should be addressed to the guests after their meal.

All the best!

Most hotels and lodging establishments in all developing countries now have some form of computerized reservation systems. This also helps them to get bookings through travel and hotel websites  like Hotel.com etc

A little bit different take:

Sustainable Resorts: Learning from the 2004 Tsunami

The current issue and full text archive of this journal is available at

David Bowie and Francis Buttle

Great! It has some valuable information. Thanks again!

Best wishes.

Please collect yourself..organizations wont share their own data specially.

Try consulting the UNWTO database:

Perhaps you may need to purchase the database formatted in Excel format:

More of a regional statistic repository for Europe. The relevant statistic would be overnight stay:

Doing a query of "hotels" at the Eurostat landing page yielded:

Some figures for New Zealand:

Abu-Dhabi publishes a very detailed monthly statistical bulletin:

 Maria

Here is a multicultural awareness scale proposed in 2012:

Here is a 2015 paper on The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies (aabstract only):

here is a 2014 work (chapter) HOSPITALITY MEANINGS AND CONSEQUENCES AMONG HOTELS EMPLOYEES AND GUESTS:

Dear Andile

See if the information attached can help you.

Check also the following links:

I hope it helps

Jorge Gomes

Hong/Jang, Journal of Travel Research, 2005, vol 43, May, 395-403

Kanikovski/Peneder, Tourism Economics, 2008, vol 14, 3, 527-533

Lots of duration analysis in tourism research, see length of stay :-)

Hi Loreley

See attached 

Hi Rosselli, i would like to suggest if you can look into the transformational leadership in other field/area and try to link with hospitality industry. Not so much in hospitality industry but will do help in managerial/leadership/supervision/ context.

Regards,

Juliana

You might want to limit your scope to a certain type of restaurant.  Here's a link for some ad expenditures by fast food restaurants, followed by some brand profiles (Subway for example), and a link to an article you may find relevant.

I know about this publication for British tourism data,

perhaps it may help your research.

You will have to segments your data analysis, developing countries, developed countries, etc. as the data will differ considerably.

Occupational hazards include- untoward approach by hotel visitors to the staff esp female and work load in terms of the number of rooms a staff has to attend daily results in physical and psychological stress, dust exposure from dusting the rooms, shift work etc.

occupational injuries include- any musculoskeletal disorders especially LBP, and upper limbs pain from the rigors of work, slips from wet floors,trips from stairs(where staff have to use a flight of stairs) when they stumble on brooms left on the floor etc

That's true. Many thanks for Prof. Lockwood reminders and comments. Though some differents opions focus on VRIO(value, rare, Inimitability, organization) to build Competitive advantage. Agree your points.

Elena, I would probably class this as either a mystery shopper visit or an internal quality audit. Mystery shoppers can be employed by a third party and asked to visit sites / operations as a marketing / consultancy service or can be done by members of the company as part of quality control. The similarity here is to act as / follow the normal customer path but assess the service received against pre-determined criteria.