Yu-Ying Huang's research while affiliated with Gujarat Institute of Development Research and other places

... Based on the social identity theory, there are certain demographic, situational, environmental and psychosocial factors that moderate the attitudes (Zhang et al., 2018;Platow et al., 1997). In the healthcare service industry, patients' needs and preferences might differ according to age, gender and income (Naidu, 2009). ...

... A sample size of 125 was chosen from a table of estimated adequate sample sizes for crosssectional studies with a fixed value of significance level (α = 0.05), standard deviation (2.5), and margin of error considered as 10% of the variance [17]. However, five female participants withdrew during the data collection process, bringing the total number of participants to 120. ...

... Growth Development [47] High High High High [48] Low Low High Medium [49] Medium Low High Medium [50] Non Low High Medium [51] Non Low Low Low [52] Non Non High High [53] Non Low High Medium [54] Non Medium Low Low [55] Low Low Medium Low [56] Non Non High Low [57] Non Medium Low High [58] Non Low Low Low [59] Low Low Medium High [60] Non Low High Low [61] Non Low Medium High [62] Low Low High High [63] Non Low High Low [64] Non Low Medium High [65] Non Low High Low [66] Non Low High Medium [67] Non Low High Low [68] Non Low Medium Low ...

... Large Chinese manufacturing companies have been shown to apply postponement more than small ones, as they may be able to afford it better (Huang and Li 2008). Similarly, participants from large hospitals consider postponement, component commonality, and transshipments more applicable with regard to examinations and treatments in order of decreasing strength of correlation and currently already apply product substitution in these services more than smaller hospitals. ...

... An agile system should respond to changes (Bernardes et al., 2009) in external environment and to customer requirements (Backhouse et al., 1999;van Hoek et al., 2001). The development of agile was traced by Huang et al. (2009), who identified four stages: initial concept building, agile manufacturing, agile supply chains which redirected post-1999 discussion from manufacturing and finally, approaches to achieve and measure agility. ...

... It is worth noting that the authors are mainly practitioners who are primarily looking for specific solutions to practical problems. From a practical point of view, it is important what solutions should be used in specific situations (Huang & Li, 2010), what should be the criteria for selecting specific solutions, for example, the selection of suppliers to meet the goals of "agility" (Foladi & Khakestari, 2020), inventory management methods or determining where the optimum separation point is (the point in the supply chain where one strategy ends and another begins) (Meyer et al., 2017). ...

... If this point of differentiation could be postponed, then the risks and uncertainty costs tied to the differentiation of the product could be reduced (Bucklin, 1965;Yang et al., 2005). Greater flexibility can also be achieved (Aviv and Federgruen, 1999;Feitzinger and Lee, 1997;Huang and Li, 2008;Lee et al., 1993), where the company is better able to respond to changes in the mix of demands from the different segments (Lee et al., 1993) and where the need for reversibility is reduced. Postponement could therefore be perceived as based on the idea of substitutability (Bucklin, 1965;Christopher, 2000;Yang et al., 2005;Yang et al., 2007) and a strategy to reduce the risks associated with product variety (Aviv andFedergruen, 1999, 2001). ...

... Customer satisfaction is a critical aspect that companies must prioritize, achieved through providing quality services. It is the emotional response experienced by customers when comparing the perceived performance of a product to their expectations [5], [15]. ...

... Ref. [39] focused on five practices of supply chain i.e, outsourcing, strategic supplier partnerships, customer relationship, information sharing, and product modularity that are key to create supply chain responsiveness. Further, [35] identified and validated the following SCM constructs: SC integration, information sharing, customer and supplier relationships, and postponement. Ref. [57] further pointed out that effective information sharing and effective supply chain practice are critical in achieving good supply chain performance. ...

... [2] Customer satisfaction and purchasing intent are both positively influenced by service quality. [3] Zeithaml defines service quality as the customer's opinion of the overall excellence or superiority of a product. [4] Service quality is considered an essential customer satisfaction procedure that promotes consistent service that ensures customer loyalty. ...