Yafei Ou's research works

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Figure 4. The layout of the exhibition space.

Figure 5. The service blueprint of exhibition hall.

Exhibition Space Design Research Based on Service Design Thinking: Viewing the Beijing Rehabilitation Technical Aids for Aging Exhibition Hall as an Exemplar

July 2017

9,592 Reads

2 Citations

Art and Design Review

[...]

This paper incorporates the Service Design Thinking into the exhibition space design to refine the generality between service design and the display design, and carry out the design practice by combining the science exhibition technology of the aging assistive technology to refine the influence factor and the design method between the service design and the exhibition effect. It explores how to apply the service design thinking efficiently in the concrete practices of the exhibition space design.

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... Shifting from a traditional spatial emphasis in design towards a user experiencecentered approach, the discipline aims to offer added value for the users of service spaces and contexts (Felix, 2011 a and b;Stickdorn & Schneider, 2010;Van Geetsom, 2018;Tu Ngoc & Fassi, 2018). Research has suggested that, for users, services and goods or touchpoints are inseparable (Penin, 2017) thus the priority should focus on the design of a system of spaces and services that jointly meet the needs of the stakeholders as well as individuals, clients and communities (Ou, Wang, You, Tao & Liu (2017). Throughout the design process, designers equally address the touchpoints -including spaces, broader context, wayfinding, communication systems, furniture, objects -as the intangible scenarios, interactions and experiences (Van Geetsom, 2018). ...
Reference:
Design culture (of) resilience. Space & Service design taxonomy, overcoming undefined space & service design contexts

Exhibition Space Design Research Based on Service Design Thinking: Viewing the Beijing Rehabilitation Technical Aids for Aging Exhibition Hall as an Exemplar

Citing Article
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July 2017

Art and Design Review

[...]

Yafei Ou's scientific contributions

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