Todd Ward's research while affiliated with IBM Research and other places

We develop high performance multilingualAbstract Meaning Representation (AMR) sys-tems by projecting English AMR annotationsto other languages with weak supervision. Weachieve this goal by bootstrapping transformer-based multilingual word embeddings, in partic-ular those from cross-lingual RoBERTa (XLM-R large). We develop a novel technique forforeign-text-to-English AMR alignment, usingthe contextual word alignment between En-glish and foreign language tokens. This wordalignment is weakly supervised and relies onthe contextualized XLM-R word embeddings.We achieve a highly competitive performancethat surpasses the best published results forGerman, Italian, Spanish and Chinese.

Transfer learning techniques are particularly useful in NLP tasks where a sizable amount of high-quality annotated data is difficult to obtain. Current approaches directly adapt a pre-trained language model (LM) on in-domain text before fine-tuning to downstream tasks. We show that extending the vocabulary of the LM with domain-specific terms leads to further gains. To a bigger effect, we utilize structure in the unlabeled data to create auxiliary synthetic tasks, which helps the LM transfer to downstream tasks. We apply these approaches incrementally on a pre-trained Roberta-large LM and show considerable performance gain on three tasks in the IT domain: Extractive Reading Comprehension, Document Ranking and Duplicate Question Detection.

We introduce TechQA, a domain-adaptation question answering dataset for the technical support domain. The TechQA corpus highlights two real-world issues from the automated customer support domain. First, it contains actual questions posed by users on a technical forum, rather than questions generated specifically for a competition or a task. Second, it has a real-world size -- 600 training, 310 dev, and 490 evaluation question/answer pairs -- thus reflecting the cost of creating large labeled datasets with actual data. Consequently, TechQA is meant to stimulate research in domain adaptation rather than being a resource to build QA systems from scratch. The dataset was obtained by crawling the IBM Developer and IBM DeveloperWorks forums for questions with accepted answers that appear in a published IBM Technote---a technical document that addresses a specific technical issue. We also release a collection of the 801,998 publicly available Technotes as of April 4, 2019 as a companion resource that might be used for pretraining, to learn representations of the IT domain language.

In this paper, we propose the use of metadata contained in documents to improve corefer- ence resolution. Specifically, we quantify the impact of speaker and turn information on the performance of our coreference system, and show that the metadata can be effectively en- coded as features of a statistical resolution sys- tem, which leads to a statistically significant improvement in performance.

Much is known about the design of automated systems to search broadcast news, but it has only recently become possible to apply similar techniques to large collections of spontaneous speech. This paper presents initial results from experiments with speech recognition, topic segmentation, topic categorization, and named entity detection using a large collection of recorded oral histories. The work leverages a massive manual annotation effort on 10 000 h of spontaneous speech to evaluate the degree to which automatic speech recognition (ASR)-based segmentation and categorization techniques can be adapted to approximate decisions made by human annotators. ASR word error rates near 40% were achieved for both English and Czech for heavily accented, emotional and elderly spontaneous speech based on 65-84 h of transcribed speech. Topical segmentation based on shifts in the recognized English vocabulary resulted in 80% agreement with manually annotated boundary positions at a 0.35 false alarm rate. Categorization was considerably more challenging, with a nearest-neighbor technique yielding F=0.3. This is less than half the value obtained by the same technique on a standard newswire categorization benchmark, but replication on human-transcribed interviews showed that ASR errors explain little of that difference. The paper concludes with a description of how these capabilities could be used together to search large collections of recorded oral histories.

Searching online information is increasingly a daily activity for many people. The multilinguality of online content is also increasing (e.g. the proportion of English web users, which has been decreasing as a fraction the increasing population of web users, dipped below 50% in the summer of 2001). To improve the ability of an English speaker to search mutlilingual content, we built a system that supports cross-lingual search of an Arabic newswire collection and provides on demand translation of Arabic web pages into English. The cross-lingual search engine supports a fast search capability (sub-second response for typical queries) and achieves state-of-the-art performance in the high precision region of the result list. The on demand statistical machine translation uses the Direct Translation model along with a novel statistical Arabic Morphological Analyzer to yield state-of-the-art translation quality. The on demand SMT uses an efficient dynamic programming decoder that achieves reasonable speed for translating web documents.