Sanjeev Swami's research while affiliated with Dayalbagh Educational Institute and other places

Publications (20)

Article
Purpose The COVID-19 pandemic has brought unprecedented disruptions to global supply chains, compelling organizations to reevaluate their strategies for resilience and adaptability. In response, smart technologies (ST) have emerged as integral tools in post-pandemic supply chain management (SCM). This study aims to conduct an exploratory systematic...
Chapter
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India has the fastest-growing e-commerce market, which has resulted in widespread acceptance and use. The first impression of a customer is formed by the quality of the shopping website. This paper investigates the service quality of four major e-commerce websites in India’s domestic market and explores the links between their service quality and c...
Article
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The proliferation and use of the internet and mobile phones on a global scale have contributed to the growth of digital payments. Despite the enormous potential of digital payment systems, there is a paucity of research that provides a complete synthesis and analysis of the elements that influence their use, adoption, and acceptance. This research...
Article
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Purpose The purpose of this paper is to give an overview of artificial intelligence (AI) and other AI-enabled technologies and to describe how COVID-19 affects various industries such as health care, manufacturing, retail, food services, education, media and entertainment, banking and insurance, travel and tourism. Furthermore, the authors discuss...
Article
Documented cases of sustainable initiatives of firms show that green efforts in one market often have spillover effects on other markets. The critical question is, how do firms harness and respond to such market spillovers. To answer this, the paper examines two settings where, a firm operates in two different markets with spillovers and secondly,...
Conference Paper
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The paper deals with the key issue of the sustainable development of rock art heritage site and explains the inclusion of environment consciousness to the triple bottom line of sustainable development. It meets the needs of the present without compromising the ability of future generations to meet their own needs. Then, it proceeds to apply this bu...
Article
Purpose The purpose of this paper is to examine (1) how the recovery speed using promotional investment and (2) distributed production using additive manufacturing (AM) improve the resilience of the supply chain to manage any disruptions in the diffusion of green products. Design/methodology/approach The environmental performance, service level pe...
Article
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Technology advancements in the era of Industry 4.0 are proposed to shift away from a centralized instance of decision making to a more decentralized one. Critical to the growth of Industry 4.0 is the coordination among supply chain entities, in particular when Industry 4.0 is proposed to improve sustainability efforts. Studies in green supply chain...
Article
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Manufacturing firms globally face an increasing consumer demand for environmentally friendly products, along with regulatory changes. These entail significant costs for firms who are unsure about the benefits of greening. In this paper, we aim to answer questions on the economics of greening. We explore various problem settings where we study the i...
Article
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Retailing in India is contributing the major part in Gross Domestic Product of the country as there are many organized retail outlets entering into India; still there are some factors due to which unorganized retail outlets are able to remain competitive in the market. The present study was conducted in Mathura, Agra, Hathras and Aligarh in Agra re...
Article
Under the paradigm of Industry 4.0, the present research attempts to model the reverse logistics and examine how product diffusion dynamics in the market affect the economic and environmental performances of an inventory and production planning (I&PP) system. We use the classic Bass (1969) model of diffusion of innovation to capture the returns of...
Article
Purpose The purpose of this paper is to study the impact of collaboration between supply chain entities in a dyadic setting where the manufacturer invests in greening and technology adoption effort leading to a price premium effect for the supply chain players. Design/methodology/approach The paper uses game theoretic approach to analyze the model...
Article
Full-text available
In this paper, we examine a supply chain consisting of a manufacturer and retailer where the manufacturer undertakes green-ing efforts in terms of pack-size reduction and transportation cost reduction. The retailer decides on shelf-space allocation for the product. Both the players benefit from the greening efforts of the manufacturer. In such a se...
Article
Purpose Literature suggests that branding effectiveness measures are present in for-profit sectors but lacks such comprehensive measures for the non-profit sector. Moreover, most of the branding effectiveness measures are either based on brand image approach or on brand identity approach. The purpose of this paper is, therefore, to propose an inte...
Article
Manufacturing firms globally have adopted various environmental sustainability practices, not only because of stakeholder pressure, but also because they see positive returns from their investments in measures towards these. Remanufacturing is one such activity, which has increasingly garnered focus of both practitioners and academia. Motivated by...

Citations

... In recent years, much research has focused on customer satisfaction in e-commerce, and a variety of models were built based on existing indices [13] or new formulas for calculating customer satisfaction for a product or service [14,15]. Other aspects of the problem were also studied, such as peculiarities for specific countries, especially for developing countries [16][17][18][19], subsectors [20,21], or sales platform [22][23][24]. ...
... The tourism industry, as a sector heavily impacted by the pandemic, has demonstrated an application of AI for forecasting and adjustment to key parameters in transformed industries showcasing capacity performance of technology supporting recovery and potential future growth [5] . The post COVID-19 landscape has also seen a rapid embrace of smart technologies in business transformation, pointing to the role played by AI amidst new normal [6] . Contactless healthcare services have become a new trend, as they provide opportunities but also challenges due to their implementation in the pandemic world [7]. ...
... However, most scholars hold a mixed view [28,29], believing that the outcomes of green spillovers depend on various factors. Awasthy et al. [53] contend that the impact of spillovers, whether positive or negative, is influenced by consumer sensitivity to green products, the effectiveness of the firm's marketing and greening efforts, and the overall market dynamics, including competition. Liu and Zhu [54] suggested that the impact of green spillovers depends on whether they occur in a competitive context. ...
... o Developing skills and expertise: Upskill the workforce to manage innovative and cutting-edge tools and data-driven operations through training. However, inadequate goal setting and training programs not only send signals that the organization is not committed to performance improvement, but also set everyone up for frustration (Bagherian, Gershon & Swarnakar, 2022). in supply chains (Dev et al., 2021;Bhandal et al., 2022;Chien et al., 2022 o Ensuring data security and transparency: Implement robust data security measures and communicate clear information on data collection, storage, and usage to employees and customers (Jeon & Suh, 2018). ...
... This phenomenon points towards a distinctive inflation-driven mechanism, which is fascinating given the prevailing high inflation rates. This correlation underscores the intricate interplay between environmental considerations and pricing strategies, suggesting a dynamic where environmental factors contribute to inflationary pressures [52]. ...
... Academic discourse has predominantly espoused the notion that Industry 4.0 amalgamates digital technologies and automation, thereby enhancing operational efficacy and optimizing resource allocation, while also aligning with the social (Asokan et al., 2022), economic (Dev et al., 2020) and environmental dimensions (Y. Li et al., 2020) of the TBL framework. ...
... Sustainable packagingIt primarily includes the usage of recyclable material for the packaging of products. The process uses manufacturing techniques that consume less energy during production and lead to less or zero carbon during usageC1-6 Reverse logisticsIt refers to the actions taken by the company to reduce carbon emissions by making changes in their area of transportationGreen innovation (C2)C2-1 Green product design and innovationGreen product innovation lessens the environmental effect of product disposal, and to increase energy efficiency, green product design uses recyclable, bio-degradable and less carbon material for production activities Ghosh 2018; Khanra et al. 2022 C2-2 Green process innovation Green Process innovation attempts to decrease the production of dangerous substances, lower pollutant emissions, and increase energy efficiencySocialOrganisation decisions (C3)C3-1 Competitor's evaluationto determine potential competitors and research their marketing strategies C3-2 Top management decisionsIt refers to the actions taken by the company to reduce carbon emissions in their activity and its effectivenessSustainable decision-making (C4) C4-1-Employee welfareEfforts are made to make life worth living for employees Kuiti et al. 2019; C4-2-Employee developmentEmployee development refers to the education, training etc., given to the employees to make them efficientGovernanceTechnological support (C5) C5-1 Digital twins and artificial intelligenceA digital twin uses a computer programming interface and digital data to build a real-world simulation to predict how products and processes are performed Ramani et al. 2019;Abid et al. 2022;Dong et al. 2022;Naz et al. 2022;Kumar and Barua 2022; C5-2 Data analyticsIndustry 4.0 provides a suite of technologies to support the design and production process to build smart and sustainable products. Industry 4.0 typically includes digital technologies, including IoT, BDA, machine learning and 3D printingC5-3 Blockchain and IoTBlockchain technology is the distributed ledger, through smart contract green suppliers to build transparency in the transaction for material usage, product development, production and shipmentC5-4 Data securityData privacy and security is an essential parameters for building sustainable products. ...
... Swami et al. [8] pointed out the expectations of stakeholders on enterprises and supply chains. In particular, for those enterprises that increasingly want to incorporate corporate social responsibility into supply chain decision-making, corporate social responsibility has evolved from a voluntary initiative to a strategic decision, which is consistent with the views of stakeholders in Freeman [9], which describes corporate social responsibility as the degree of concern for stakeholders. ...
... Tvarumo rodiklių grupės TTGV (sudaryta autorės) Figure 3. Groups of sustainability elements in SSCM (compiled by author) Tvarumo rodikliai TTGV Ekonominiai Socialiniai Aplinkosauginiai 1 lentelė. Ekonominiai tvarumo rodikliai statybos organizacijose (Stanitsas et al., 2021;Swami et al., 2020;Popovic et al., 2018;Turi et al., 2014;Reid & Rout, 2020) Table 1. Economic sustainability indicators in construction companies (Stanitsas et al., 2021;Swami et al., 2020;Popovic et al., 2018;Turi et al., 2014;Reid & Rout, 2020) Rodiklio Pokyčių valdymo strategijos įgyvendinimas EKO, SOC, APL 2 lentelė. ...
... Често се разглеждат предимно екологичното и икономическо измерение, но въпреки това трябва да отбележим, че по отношение на социалния аспект складирането и съхранението на продукти може да има някои определени рискове за хората, оборудването и околната среда, което означава, че трябва да се вземат съответните мерки за безопасност с цел ограничаването им (Stefanov, 2018, p. 12), което е важен аспект от социалното измерение. Във връзка с екологичния елемент, според Куити и колектив, дейности, като опаковане и управление на материалите при доставката на продукти, може да изискват оценка на въздействието върху околната среда (Kuiti et al., 2019), а по отношение на икономическия се търсят възможности за максимално оползотворяване на опаковките на пазарите за търговия на различни видове фракции или възможности за намаляване на разходите чрез многократна употреба на опаковки и др. ...