Salaheldeen H. Radwan's research while affiliated with Helwan University and other places
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Publications (4)
The aviation industry significantly contributes to environmental degradation, particularly in airline emissions, noise pollution, and bird strikes. Despite the growing concern for sustainability in aviation industries, there is a lack of research on how passengers perceive airlines’ efforts to manage airlines’ environmental degradation. This study...
To providing an empirical investigation into how affective, continuance, and normative commitment could build airport
branding. A quantitative content analysis was conducted by analyzing 400 passengers' reviews of Cairo International Airport from
the following platforms (Skytrax, Tripadvisor, traveller, and flight report). Affective and continuance...
The COVID-19 outbreak has had detrimental consequences on the cruise industry due to the suspension of commercial cruise trips, and these effects remain apparent in Saudi Arabia. The offered service quality (SQ) in the post-COVID-19 era seems to be a critical element for improving customer experiences and satisfaction, enhancing destination attract...
Over the last decade, social media (SM) has dramatically influenced the tourism sector, and information exchange via SM platforms may affect tourists’ intentions to revisit a tourist destination. In the present study, we investigated the impact of content shared on SM on tourists’ intentions to revisit Saudi Arabia as a neighboring destination to Q...
Citations
... Recent studies have highlighted the advantages of using user-generated content ) in service quality research, replacing (Wattanacharoensil et al. 2017) or complementing (Awad et al. 2019) traditional airport survey methods. Researchers have used either text reviews from the Skytrax platform (Merkert and Assaf 2015;Gitto and Mancuso 2017;Wattanacharoensil et al. 2017;Homaid and Moulitsas 2022;Arasli et al. 2023), Twitter data (Martín-Domingo et al. 2019; Barakat et al. 2021), or multiple sources, including Skytrax and Tripadvisor (Abouseada et al. 2023). The cited studies have extracted the main dimensions embedded in review texts using qualitative, content, and semantic analysis. ...
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... [4] At present, many regions in the development of tourism, the awareness of publicity has begun to increase, but the degree of grasp of the publicity and reporting of tourism resources is still insufficient, and many people have not found the breakthrough point of the news propaganda and did not combine the advantages of the network media on the display of a variety of resources, so the future development process, on the one hand, it is necessary to strengthen the cultivation of the news consciousness of the tourism promotion personnel in various regions, and on the other hand, it is also necessary to Strengthen the news practitioners' excavation of tourism news, so that they can often go to the grassroots, docking with the local area, to discover more excellent resources, to provide tourists with more opportunities to choose. [5] Enhance the quality of service can make tourists feel satisfied, so they chat with family or friends, talking about the experience when the Laoshan Scenic Area to make a positive evaluation, or suggest that their friends around them also visit the Laoshan Scenic Area, through word of mouth between people, scenic area tourists will be an exponential growth. Enhance the quality of service to increase the number of tourists has a key role, Laoshan Scenic Area should start to improve the quality of service, such as in the construction of compartment ropeways, in the mountains to increase the kiosk, increase the network ticketing services, etc. ...
... Utilitarian value is described as an entire evaluation of functional benefits that includes four factors: price reduction, service, time savings, and product selection [37]. As an efficient and functional value, utilitarian value is rational and aligned with the objectives [38]. Hedonic value based on emotional motivation refers to the excitement or joy that occurs while customers are involved in a shopping environment and examining a product. ...
