Russell Radford's scientific contributions
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Publication (1)
Traducción de: Production and operations management : total quality and responsiveness Incluye bibliografía e índice
Citations
... De acuerdo a lo afirmado por: (Gonzáles, 2007), (Ubeda & Moslares, 2008) y (Máynez, 2011), las organizaciones se han configurado hacia el logro de los objetivos que produzcan competitividad, al generar valor para sus clientes a través de una estrategia orientada a lograr su lealtad, de forma tal que permitirá el crecimiento y sostenimiento de las firmas. Noori & Radford (2000) han dividido la competitividad en seis dimensiones: costo del producto o servicio, calidad del producto o servicio, credibilidad, flexibilidad, tiempo y servicio, estas dimensiones son afines a toda industria y dependen de su rubro, definir cuáles son las que más relevancia tienen al momento de compararlos con sus competidores. ...
