Marg Deery's research while affiliated with Universidad Politécnica de Victoria and other places

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Publications (11)


Figure 1: the Ningaloo Coastal Region
Table 1 : A comparison of different camp areas and campsite Clusters
Table 3 .2: Characteristics of Visitors to the Ningaloo Coastal Region
Table 3 .3: International Visitors to the Ningaloo Coastal Region
Table 3 .4: Accommodation in the Ningaloo Coastal Region

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Ningaloo Collaboration Cluster: Socio-economics of Tourism
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July 2011

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671 Reads

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7 Citations

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Testing of a compressed generic instrument to assess host community perceptions of events: A case study of the Australian Open Tennis Tournament

January 2005

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53 Reads

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14 Citations

Yes Yes



A Framework for the development of social and socioeconomic indicators for sustainable tourism in communities

January 2005

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195 Reads

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25 Citations

Tourism Review International

This article presents a framework for the development of social indicators to measure the impact of tourism on communities. It is a research project funded by Sustainable Tourism Cooperative Research Centre (STCRC) and emanates from the Green Globe 21 Standard that incorporates indicators for the environmental impact of tourism and seeks to develop other indicators. The article provides the theoretical background to the concept of sustainable tourism and examines the preliminary findings of the key themes from some exploratory research. It also examines the main literature in the field, extracts the key impacts such as overdevelopment, the relationship between tourists and residents, the management of tourist flows, and the facilities that are created as a result of increased tourism. These impacts are then examined against the exploratory research undertaken. The article concludes with a potential list of indicators to be used for measuring the social and socioeconomic impacts of tourism on communities.


Figure 1: Schematic representation of the process of estimating direct economic impact
Figure 2: The synthesis diagram
Table 2 : Data sources Data Sources Average daily expenditure (interstate) National Visitor Survey, Bureau of Tourism Research
Figure 3: Another event example
Table 3 : Potential objective measures of social impact
Triple bottom line event evaluation: Progress toward a technique to assist in planning and managing events in a sustainable manner

January 2004

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6,706 Reads

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10 Citations

In recent years the growth of the special events industry has triggered a wave of research which has shed light on many of the impacts of such events of their host regions. Event evaluations have predominantly focused on the economic benefits of staging and event, but there has also been some investigation of social and environmental issues, as well as the longer term effects such as the impact on destination image and the opportunities for business leveraging that events may provide. However, there have been few attempts to synthesise the assessment of these different types of impact into an understanding of the overall affect of an event on its host region. This paper presents an attempt to represent the combination of the economic, social and environmental impacts of events in a simple framework that facilitates comparison of events with different characteristics. Additional work is needed to reach agreement with stakeholders on the key performance indicators that underpin the measures of each type of impact, and to further examine the usefulness of the framework in a range of different contexts. Yes Yes


Profiling the special event nonattendee: An initial investigation

January 2003

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366 Reads

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24 Citations

Event Management

The current study uses the results of an origin-based survey to analyze those individuals who have not attended any special events within the last 5 years. The results indicate that those who do not go are older, retired, widowed, and have no children at home, in contrast to attendees who are younger, single, employed, and have children in the home. Implications for special events are discussed.





Citations (10)


... Although the topic of tourist information search has been widely discussed in the literature (see, e.g., Murray 1997, 1999;Fesenmaier and Vogt 1998;Bieger and Lesser 2004;Gursoy and McCleary 2004;Hyde 2009), there is little evidence of research on the role of tourist information offices as external information sources and particularly on their capacity to meet visitors' expectations. Some studies analyze the influence that these offices have on tourists' travel behavior, length of stay, and expenditure (see, e.g., Deery et al. 2005;Deery et al. 2007;Fesenmaier 1994;Fesenmaier, Vogt, and Stewart 1993;Gitelson and Perdue 1987;Perdue 1986Perdue , 1995Tierney 1993). Others discuss the nature of the information exchange process, focusing on the quality of the encounter between staff members and clients (Wong and McKercher 2011), analyze the information quality effects of traditional versus online media used by TIOs on visitor experience (D'Ambra and Mistilis 2008) or the changing nature of information provision from face-to-face to virtual visitors, and develop a taxonomy of visitors' information needs and tasks (D'Ambra and Mistilis 2010). ...

Reference:

Measuring Quality of Information Services: Combining Mystery Shopping and Customer Satisfaction Research to Assess the Performance of Tourist Offices
INVESTIGATING POTENTIAL TOURISM YIELD FROM VISITOR INFORMATION CENTRES
  • Citing Article
  • January 2005

... The analysis of such data focuses on identifying groups based on similarities and differences in attitude and perception with regard to the phenomenon under investigation. Most studies limit themselves to representing community residents as spatially homogeneous groups that, at most, can be divided into demographic or attitude-based clusters (see for example, Fredline et al., 2005Fredline et al., , 2006Fredline & Faulkner, 2000, 2001Madrigal, 1995;Zhou & Ap, 2009). Although Fredline et al. (2005) outlined attitudebased clusters with regard to similarly themed events in different communities as well as differently themed events in one community, they stopped short of capturing the spatial distribution of attitude clusters in relation to one or a collection of events. ...

HOST COMMUNITY PERCEPTIONS OF THE IMPACTS OF THE AUSTRALIAN FORMULA ONE GRAND PRIX IN MELBOURNE A COMPARISON OF RESIDENT REACTIONS IN 1999 WITH 2002

... Festivals and events have made significant financial contributions to small towns and are seen as strategies to promote small towns (Donaldson 2018). Even so, a single annual event has only limited potential benefits for a community (Deery, Jago & Milner 2004). But festivals and events do have symbiotic relationships with their destinations (Rojek 2014) and they are recognised for extending tourist seasons, encouraging investment, generating revenue and boosting local economies (Derrett 2003). ...

Profiling the special event nonattendee: An initial investigation
  • Citing Article
  • January 2003

Event Management

... Η διαρροή αυτή μπορεί να μεταβάλλεται σημαντικά ανάλογα με τη χώρα, τις υποδομές της, τα γεωγραφικά και άλλα χαρακτηριστικά του τουριστικού προορισμού, την κατηγορία της τουριστικής δραστηριότητας και τη σύνθεση της παραγωγής, ιδιαίτερα σε σχέση με τον αγροτικό τομέα (Ramjee , τη διαθεσιμότητα και την ποικιλία τοπικών προϊόντων και, ειδικότερα, τροφίμων (Bélisle, 1984). Η σημασία των εισαγωγών έχει αναγνωριστεί διεθνώς για την ακριβή μέτρηση των οικονομικών και κοινωνικών επιδράσεων και των στρατηγικών διαχείρισης του τουριστικού κλάδου (Clayton and Karagiannis, 2008;Dwyer et al., 2006;Shakeela et al., 2011). Η αναλογία των εισαγόμενων (ενδιάμεσων και τελικών) προϊόντων και υπηρεσιών που ενσωματώνεται στην αξία της εγχώριας ζήτησης και των εξαγωγών, και το συνεπαγόμενο μέγεθος της διαρροής της εγχώριας ζήτησης, αναφέρεται και ως «εισαγόμενη συνιστώσα» (import content). ...

Concepts of tourism yield and their measurement

... Although the resident human population at Ningaloo is low (a combined population of <3,000 people in Exmouth and Coral Bay: Figure 5.4f), more than 150,000 people visit each year, most of whom visit for tourism (Jones et al. 2011; Figure 5.4e). A large proportion of these tourists engage in activities that interact with the marine ecosystem, including fishing and snorkelling, as well as interactions with wildlife such as whale sharks . ...

Ningaloo Collaboration Cluster: Socio-economics of Tourism

... Concomitantly, there has been a growing number of studies (see Table I) investigating the impact of events on the physical attributes of a host destination and in particular, the greening of events ) and associated issues pertaining to the adoption of environmentally friendly practices, and the management processes necessary to accomplish reduction of waste and of the event's overall ecological footprint. The increasing dominance of this view encouraged the development of the triple bottom line approach to event evaluation (Fredline et al., 2004;Sherwood, 2007) and, it is within this context that research focusing on event sustainability has gained traction (Hede, 2007). ...

Triple bottom line event evaluation: Progress toward a technique to assist in planning and managing events in a sustainable manner

... The question is not "if" tourism has an impact on wellbeing in both groups, but "what are the factors" that emerge given the reactions. Consideration include the geographical distance of local communities from tourist such the local will not witness dysfunctional behavior [105][106][107][108][109][110][111]; level of annoyance related to ratio of tourists to locals [112]; cultural and religious values represented by tourists and within local communities [105][106][107][113][114][115][116][117]; community attachment [105,107,113,115,117,118]; place and context of meetings between locals and tourists [119,120]; and the level of profit from tourism by the involved individuals or their families [76,105,107,111,116,119,121]. The host-guest relationship is of key significance here as it always has a concrete impact on wellbeing, increasing or decreasing the wellbeing of both groups [120,[122][123][124][125][126][127]. ...

A Framework for the development of social and socioeconomic indicators for sustainable tourism in communities
  • Citing Article
  • January 2005

Tourism Review International

... For the purpose of developing a more comprehensive approach to assessing the impacts of sport and tourism events, the concept of the triple bottom line (TBL) has been proposed and increasingly used by researchers (Andersson & Lundberg, 2013;Elkington, 2008;Fredline et al., 2005). e adoption of the TBL approach by event organizers and tourism industry stakeholders calls for the comprehensive consideration of not only economic factors but also the social and environmental dimensions of their activities. ...

Triple Bottom Line Event Evaluation: A proposed framework for holistic event evaluation
  • Citing Article

... These factors need to be detailed in order to determine their real impact on sustainability. The economic factor generates employment and income among residents; the social factor has a deep effect on the daily life of the inhabitants as it includes relations with visitors, tolerance, or a sense of well-being, and constitutes any effect on the quality of life of the inhabitants (Fredline, Jago, and Deery 2005). ...

Host Community Perceptions of the Impacts of Events: A Comparison of different event themes in urban and regional communities

... Aufgrund ihres breiten Wirkungsspektrums sind sie auch im Sinne von touristischen Nachhaltigkeitsüberlegungen ein relevanter Betrachtungsgegenstand. Dabei werden vor allem die regionalen Effekte von Tourismus-Events auf den drei Nachhaltigkeitsdimensionen untersucht (vgl. Andersson/Lundberg 2013;Fairley et al. 2011;Fredline et al. 2005) und es werden Möglichkeiten zur nachhaltigeren Gestaltung von Events diskutiert (vgl. Dickson/Arcodia 2010;Laing/Frost 2010;Mair/Jago 2009). ...

Testing of a compressed generic instrument to assess host community perceptions of events: A case study of the Australian Open Tennis Tournament
  • Citing Article
  • January 2005