Iwan Santosa's scientific contributions

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Publications (6)


Fig. 1. Sumekar Online is one of the Smart Regency Mobile Apss Service in Indonesia
Fig. 2. Research Steps Figure 2 explains that the research flow starts from designing the research scenario to determining conclusions.
Exploring Usability Dimension of Smart Regency Service with Indonesian Adaptation of The System Usability Scale (SUS) and User Experience Questionnaire (UEQ)
  • Conference Paper
  • Full-text available

October 2021

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641 Reads

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10 Citations

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Moh. Aminollah Hamzah

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[...]

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Iwan Santosa
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Ergonomic Based Evaluation for Online Class Application Due to Covid-19 Spread

A significant impact of COVID-19 spread globally changes the work habits from offline to an online system. Responding to this condition makes the demand for meeting online applications for conducting class meetings increase—many educational institutions use an online application system to support their work. In several cases, there is some class activity using an online meeting application. Using an online meeting platform in the pandemic era is different from using before the pandemic related to the longer time needed. There are two types of online meeting applications consist of internet-based and application-based. The Ergonomic evaluation is based on usability analysis and workload evaluation while using an online meeting application to evaluate the user perception and experiences after using the application. This paper analyzes user perception for online learning applications to give the lecturer information on what characteristics can improve the quality for online learning. Some usability methods, System Usability Scale (SUS) and User Experiences Scale (UEQ) done to compare which platform is better from the user perspective. NASA-TLX follows to evaluate the level of load which the user receives while using the application. Supporting these two analyses, completion time, and the number of errors while doing the task done to get user performance. The result informs that the platform that is easy to access, easy to share the file, easily gets the link in the application, and the minimum number of icons in the interface is the user's consideration to get better performance. Using this analysis, the online meeting developer gets another information to build an application that fulfills online classes with the human factor approach. Moreover, the lecturer could make some online courses related to the practical based on the workload analysis.





Citations (5)


... Many studies use UEQ to measure User Experience such as Mobile Educational Applications [12], Web-Based Academic Progress Information Systems [13], Freeletics Community Information Systems in Surabaya [13], Secure Mobile Exam Application [14], DiTenun Website [15], Cloud Computing Learning- [16], Village Administration Information Systems [17], E-commerce Fashion -EIRLYS Website [18], Smart Regency Services with Indonesian Adaptation [19], Traditional Tambourine and Egrang Musical Instrument Online Applications [20]. UEQ is an important concept in modern product development and is considered an essential tool that helps developers improve the user experience of their products [21]. ...

Reference:

Evaluating Player Experience for Fear Modeling of 2D East Java Horror Game Alas Tilas
Exploring Usability Dimension of Smart Regency Service with Indonesian Adaptation of The System Usability Scale (SUS) and User Experience Questionnaire (UEQ)

... Second, this theory discusses all outcomes from initiation to the end including all the stages of the innovation cycle. Third, the wide applicability of the TOE theory across various fields, such as ecommerce web services (Aljowaidi, 2015), mobile applications (Chiu et al., 2017), cloud computing (Umam et al., 2020) and drone technology (Ali et al., 2021), further underscores its usefulness in studying the adoption of innovative technologies. In previous studies, no study has been found which has used this theory to study blockchain adoption barriers for carbon neutrality. ...

Mobile-based Smart Regency Adoption with TOE framework: An empirical inquiry from Madura Island Districts

... Using mobile-based infrastructures, such as the Pamekasan Smart and Sym applications, Madura Island has undergone several Smart Regency development projects. Research on the evolution of user interface and user experience to Webqual 4.0 is just one example of the many studies conducted on Madura Island's Smart Regency Facilities [52], Using Hien's Framework to test the quality of an information system [53], investigation of the excellence of e-service [24] and Adoption of smart regency apps for mobile devices with the TOE framework [54]. ...

Hien’s Framework for Examining Information System Quality of Mobile-based Smart Regency Service in Madura Island Districts

... Teknologi informasi dan komunikasi dalam smart city bertujuan agar kota (1) menggunakan infrastruktur dengan efisien, dan menerapkan pembangunan berkelanjutan dengan pilar ekonomi, sosial, lingkungan, (2) melibatkan warga kota pada tingkat administrasi lokal dengan menggunakan sistem online atau layanan elektronik (elayanan), (3) mendukung pembelajaran yang diperoleh dari pengalaman, adaptasi dan inovasi sehingga dapat memberikan reaksi yang lebih efisien dan cepat terhadap berbagai perubahan (Eremia et al., 2017). Konsep Smart City diharapkan dapat menjadi sebuah pemecahan masalah yang terjadi di daerah perkotaan, seperti kemacetan, sampah yang menumpuk, kebutuhan energy, kualitas pelayanan publik yang buruk dan lain sebagainya sekaligus melakukan manajemen berbagai sumber daya dengan baik dan efisien (Izzuddin, 2022;Setijadi et al., 2020). Smart City diyakini dapat memberikan solusi membawa perubahan bagi warganya (Mursalim, 2017). ...

Pengukuran Tingkat Kesiapan daan Pengembangan Model Kota Cerdas (Smart City) Kabupaten Pamekasan

Sewagati

... However, according to the literature search, very few still explore smart regency readiness factors in e-Government and have come up with different ways to measure how ready a city is to become a smart city. One of these models is called The Assessment of China's Readiness for Smart City Construction, Which uses the CRITIC-G1 Technique and the Bonferroni Integrator [3], An Integrated Conceptual Framework for Evaluating Small and Rural Municipalities' Readiness for Smart City Implementation [4], Malang City's Readiness for Smart Tourism Using a New Integrated E-Readiness Model [5], Towards an integrated framework for assessing the readiness of cities to become smart: The instance of Iranian cities [6], Structural Equation Modeling of Smart City Readiness and Determining Factors [7], [8], Preparing for a paradigm shift in urban sustainability: a road plan for smart, sustainable cities [9], How Ready Is Malaysia for a Smart City? The Role of HCI and UX [10], Modeling the Preparedness of Smart Cities That use the Technology-Organization-Environment (TOE) Architecture and Its Consequences on Adaptation [11], Preparedness of smart cities based on the smart city council's preparedness framework [12] and Developing a model for continually assessing cities' readiness to adopt smart city technology [13]. ...

A Model for Evaluation Smart City Readiness using Structural Equation Modelling: a Citizen's Perspective