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Project monitoring model in central governmental administration

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Abstract

Purpose: The aim of this article is to present the project monitoring model in the central government administration as a set of interrelated, complementary elements that influence the implementation of strategic projects on a nationwide scale and affect tens of millions of Polish citizens. Design/methodology/approach: Based on a literature review and analysis of the existing system, prospective directions for the monitoring of strategic projects were selected. As a result of this work, a model was created that was assessed for significance and replicability. The most experienced group of experts and practitioners in this field took part in the CAWI survey. Findings: The high level of significance of all areas of the model has been proven and its universal nature has been confirmed, thanks to the possibility of being used in other administrative units. Research limitations/implications: Due to limitations resulting from security procedures for research conducted in central government administration units, only closed questions were used in the research. In the future, the study can be carried out on another, larger population, having previously prepared it appropriately. Practical implications: The practical use of the model in administration units can contribute to increasing transparency, efficiency and automation of planning and implementation of projects. Social implications: Increasing the quality of implemented projects in accordance with the presented model may have a large, positive impact on the final beneficiaries - society, in terms of effective use of public funds, shortened project implementation time, and obtaining project results consistent with expectations. Originality/value: The article presents a new model of project monitoring in central government administration, which may be useful for scientists conducting research in the area of project monitoring and management in other countries. The article falls into the area of projectification of the public sector. Keywords: project management, central government administration, Project Management Office (PMO), significance assessment, feasibility assessment. Category of the paper: Research paper.

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The aim of this study is to investigate whether the features characterizing the modern public administrations, their organizational models, and the activities carried out, are still rooted in the old bureaucratic approach. The research gathered data from a questionnaire administered to 156 Italian public officers, employees, and managers. The analysis consists of a correlation test and a regression test to verify the hypotheses related to the aim of the study. The research shows that, despite the changes driven by NPM reforms, the Italian Public Administration is still linked to a bureaucratic model. Findings also show that Italian public servants are highly motivated despite the activities they carry out are strongly standardized. Additionally, it clearly emerges that in some cases Italian public administrations are perceived by their employees as pervaded by anarchy. The article has both interesting academic and practical implications for the management of public administrations.
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Project management offices (PMOs) are frequently referred to as necessary, or even indispensable, for carrying out projects in multi-project settings, which often occur in public authorities' Information Technology (IT) projects; particularly in times of today's sweeping digitalization. Hence, this research studied Swedish public authorities and their IT departments' use of PMOs; a survey was directed to IT project managers. Findings showed that even though PMOs are commonly described as significant, those that applied PMOs were fewer than those that did not. This research searched for correlations between the existence of PMOs and 88 variables that resulted in relatively few, mostly weak correlations. A hypothesis test did not show significant association between PMOs' usage and project models' usage. The research contributions are principally that PMOs do not appear to be that significant after all for Swedish public authorities, and to have reasonable expectations on PMOs. For practice, the implications foremost concern the importance of understanding conceivable pros and cons. Copyr ight © 2017, SciKA. General per missio n t o republish in pr int or elect ronic forms, but not for profit , all or part of t his mat er ial is grant ed, provided t hat t he Int ernat ional Jour nal o f I nfor mat io n S yst ems and Pro ject Manage ment copyr ight notice is given and t hat reference made t o t he publicat ion , t o it s dat e of issue, and t o t he fact t hat reprint ing pr ivileges were grant ed by per miss io n o f SciKA-Associat ion for Pro mot ion and D isseminat io n o f Scient ific Knowledge. Are PMOs really that momentous for public authorities?
Article
Program management has taken its position in project management research and in public and private organizations as a successful method for managing complex, uncertain, and large-scale changes. During the past 25 years, research has evolved from programs as the conceptual extension of projects to a rich field of empirical studies reflecting the special natures and contexts of change programs and their management, with unique theoretical foundations. To take stock of this recent history, in this article we analyze the patterns of previous empirical studies on change program management and their theoretical foundations. The goal is to identify and summarize proposals to guide forthcoming program management research. The results reveal three main themes of ongoing research: managing over the change program lifecycle, managing programs in their context, and program managers' capabilities. The roots of change program management in organization theories are apparent; structural contingency theory and information processing theories have dominated in previous empirical research, but are clearly being extended to agency, stakeholder, and actor-network theories. New research ideas are proposed for the use of programs in various types of changes, value creation and delivery through change programs, the profiles and capabilities of different actors in program management, the coexistence and interplay of multiple programs, and the complex stakeholder networks involved with change programs. When change becomes more prevalent in the organizations' dynamic contexts, there is an increasing need to develop program management toward an organizational capability for managing value-oriented, integrated, and multi-project change in complex stakeholder contexts.
Article
In view of the rising social and economic inequalities, public service delivery should be both universal, i.e. independent of the recipients' social or economic status, and contextualized, i.e. able to compensate for different local needs and conditions. Reconciling both properties requires various forms of innovations, chief among them innovations in digital public services. Building upon the four-stage model underpinning the United Nations e-Government Survey, the paper puts forward a framework for developing such innovations, and populates it with transparent, participatory, anticipatory, personalized, co-created, context-aware and context-smart services (including real-life examples) as initial set of innovations. The paper also outlines new technical, organizational and policy-related government capabilities required to engage in digital public service innovations.
Article
The monitoring progress of software projects has an effect on the success of software development. To control the operation of the projects as planned we have to know the progress of the projects during each time period. Staff's timesheet is one choice to apply for monitoring progress of the projects. This paper proposes an approach for monitoring software development using timesheet and project plan and the framework for supporting tool development. This approach uses the staff's timesheet to compare with the staff's work products to monitor and alert the project managers for improving the project plan when the project's performance deviated from the project plan.
Article
In this special issue on project stakeholder management, the aim is to advance the understanding of this topic by looking into theory outside the project management field and by presenting findings from case studies. In this overview article, we identify the theoretical roots of the stakeholder concept and the current state of the field. We point to early proponents of stakeholder thinking. In addition, we point to recent concepts and developments outside the project management field that are relevant in the project management context; then, we introduce the articles included in the special issue; and, finally, we identify other relevant publications.
Article
The 2010 Western Cape graduate destination survey utilised a sequential mixed-mode design in which an initial web survey was augmented with an equivalent telephonic survey. This article examines mode effect in the Western Cape survey in terms of overall effect size and the bearing it had on the main outcome of the study. Standardised residuals and Cramér’s V are used to determine mode effect across two scenarios, a full sample vs. a subsample, and using two categorical questions with different numbers of response categories. Overall effect size appears to be small in the first question, but increases noticeably together with non-responses in the second question that has many more response categories. Web responses to alumni or graduate destination surveys can perhaps be augmented with telephonic responses if necessary, provided response categories are kept to a minimum, and interviewers are trained properly and monitored for possible interviewer misbehaviour. The benefit of obtaining larger samples should then also outweigh the benefit of using web surveys alone.
Article
When to terminate a new product development (NPD) project is an important economic decision and an interesting managerial dilemma. To date research examining NPD termination decisions has been largely focused on the single project level examining the impact of formal termination decision processes. This study examines these decisions at the organizational level exploring the impact of both executive advocacy behaviors and organizational context on the quality of 150 termination decisions in 40 German R&D units of pharmaceutical companies. We confirm that adopting termination decision processes such as formal decision criteria and decision committees has positive influences on the quality of the termination decision. However, our results also demonstrate that dysfunctional executive advocacy behavior has a greater negative influence on the quality of project termination decision suggesting that, while organizational governance components can and should be used to mediate executive behaviors, these factors alone will not ensure high quality NPD termination decisions.
Article
Our aim is to develop a set of leading performance indicators to enable managers of large projects to forecast during project execution how various stakeholders will perceive success months or even years into the operation of the output. Large projects have many stakeholders who have different objectives for the project, its output, and the business objectives they will deliver. The output of a large project may have a lifetime that lasts for years, or even decades, and ultimate impacts that go beyond its immediate operation. How different stakeholders perceive success can change with time, and so the project manager needs leading performance indicators that go beyond the traditional triple constraint to forecast how key stakeholders will perceive success months or even years later. In this article, we develop a model for project success that identifies how project stakeholders might perceive success in the months and years following a project. We identify success or failure factors that will facilitate or mitigate against achievement of those success criteria, and a set of potential leading performance indicators that forecast how stakeholders will perceive success during the life of the project's output. We conducted a scale development study with 152 managers of large projects and identified two project success factor scales and seven stakeholder satisfaction scales that can be used by project managers to predict stakeholder satisfaction on projects and so may be used by the managers of large projects for the basis of project control.
Article
The construction industry is widely being criticised as a fragmented industry. There are mounting calls for the industry to change. The espoused change calls for collaboration as well as embracing innovation in the process of design, construction and across the supply chain. Innovation and the application of emerging technologies are seen as enablers for integrating the processes ‘integrating the team’ such as building information modelling (BIM). A questionnaire survey was conducted to ascertain change in construction with regard to design management, innovation and the application of BIM as cutting edge pathways for collaboration. The respondents to the survey were from an array of designations across the construction industry such as construction managers, designers, engineers, design coordinators, design managers, architects, architectural technologists and surveyors. There was a general agreement by most respondents that the design team was responsible for design management in their organisation. There is a perception that the design manager and the client are the catalyst for advancing innovation. The current state of industry in terms of incorporating BIM technologies is posing a challenge as well as providing an opportunity for accomplishment. BIM technologies provide a new paradigm shift in the way buildings are designed, constructed and maintained. This paradigm shift calls for rethinking the curriculum for educating building professionals, collectively.
Article
Previous research has considered combining different decision-making approaches to be critical to achieve flexibility in Project Portfolio Management (PPM). Lacking flexibility, i.e., making decisions only by rational and formal approaches, might lead to a deficient balance between different types of ideas and projects, and this may lead to innovation opportunities being missed. However, the challenges that decision makers might face in achieving that flexibility have not been investigated thoroughly. In an interview study of three industrial companies, we explored how different decision-making approaches are combined in PPM. We found that rational and formal decision-making processes are experienced as more legitimate than informal and non-rational ones. Decision makers deal with legitimacy by certain mechanisms that allow them to bypass high accepted approaches and legitimizing decisions made by low accepted ones. We discuss how these mechanisms, while contributing to achieving flexibility, might also cause a bias in decisions and destabilization in resource allocation.
Article
Companies struggle with the sub-optimization and changes among their projects, even if various normative instructions and good practices have been introduced for project portfolio management. At the center of this paper is the need to understand project portfolio management in practice and in context. The purpose is to report a review on recent empirical research literature regarding project portfolio management, to draw attention to the limitations with viewing portfolio management as a rational decision process, and to develop new avenues for research regarding project portfolio management in practice and in context. As a result, this paper shows that, to respond to uncertainties and complexities in business environments, project portfolio management can be viewed as negotiation and bargaining and as structural reconfiguration, besides rational decision processes. These alternative perspectives offer new insight into the dilemmas identified in day-to-day project portfolio management and open up avenues for resolving them, thereby promoting success in project portfolio management.