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Overworking in HCI: A Reflection on Why We Are Burned Out, Stressed, and Out of Control; and What We Can Do About It

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HCI scholars are increasingly engaging in research about “marginalized groups,” such as LGBTQ+ people. While normative habitual readings of marginalized people in HCI often highlight real problems, this work has been criticized for flattening heterogeneous experiences and overemphasizing harms. Some have advocated for expanding how we approach research on marginalized people (e.g., assets-based design, the everyday, and joy). Sensitized by unmaking literature, we explore this tension between conditions, experiences, and representations of marginality in HCI scholarship. To do so, we perform a diffractive analysis of posts in a gay online community by bringing two readings of the same data together: a normative habitual reading of marginalization and an expanded reading. By examining the relationship between empirical material and its representations by HCI researchers, we explore how to carefully unmake HCI research, thus maintaining and repairing our research community. We discuss the political and designerly implications of different readings of marginalized people and offer considerations for attending to the processes and afterlives of HCI research.
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Despite the special role of tenure-track faculty in society, training future researchers and producing scholarship that drives scientific and technological innovation, the sociodemographic characteristics of the professoriate have never been representative of the general population. Here we systematically investigate the indicators of faculty childhood socioeconomic status and consider how they may limit efforts to diversify the professoriate. Combining national-level data on education, income and university rankings with a 2017–2020 survey of 7,204 US-based tenure-track faculty across eight disciplines in STEM, social science and the humanities, we show that faculty are up to 25 times more likely to have a parent with a Ph.D. Moreover, this rate nearly doubles at prestigious universities and is stable across the past 50 years. Our results suggest that the professoriate is, and has remained, accessible disproportionately to the socioeconomically privileged, which is likely to deeply shape their scholarship and their reproduction.
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For young immigrant women like me, the pressures of early career research are even greater than for most. But it doesn’t have to be that way. For young immigrant women like me, the pressures of early career research are even greater than for most. But it doesn’t have to be that way. Natalia Kucirkova Natalia Kucirkova
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Despite increasing interest related to the role of graduate students in economic and social development, science policy scholars have overlooked the role of stress and its broader impact on the conduct of science. To motivate future empirical research, this study systematically reviews the literature on antecedents and impact of stress among graduate students, examining thirty-four journal articles published from 2000 to 2018. We find that not only do multiple definitions of stress exist, but also that scholars have neglected broader theoretical implications and comparative dimensions of the phenomenon. While this outcome can be explained partially by the paucity of different national and disciplinary perspectives, these factors nonetheless hinder the design and implementation of effective interventions that can help graduate students reduce and manage stress levels and thus improve the conduct of science. We introduce a conceptual model of our findings and discuss implications for future research and policy.
Book
The problem of collective action is that each member of a group wants other members to make necessary sacrifices while he or she 'free rides', reaping the benefits of collective action without doing the work. Inevitably the end result is that no one does the work and the common interest is not realized. This book analyses the social pressure whereby groups solve the problem of collective action. The authors show that the problem of collective action requires a model of group process and cannot be deduced from simple models of individual behaviour. They employ formal mathematical models to emphasize the role of small subgroups of especially motivated individuals who form the 'critical mass' that sets collective action in motion. The book will be read with special interest by sociologists, social psychologists, economists and political scientists. It will also be of concern to those in industrial relations and communications research working on issues in collective action and rational choice.
Article
Background: The current performance of UK research can be presented as highly successful, but evidence has emerged about issues with working culture in research and the impact this may have on people and their work. Wellcome commissioned market research agency Shift Learning to investigate current perceptions and experiences of research culture among the research community. Methods: This article presents key findings from two phases of this project: 94 qualitative interviews and a quantitative e-survey with 4267 usable responses. Interview invitations were sent out to UK-based research staff at various career stages. The survey was open to international respondents, but the majority of responses came from the UK. Respondents came predominantly from academia and the sample was intentionally skewed towards biological and biomedical sciences. Results: While participants considered the quality of research outputs to have generally remained high, many felt that issues impacting research culture were becoming more apparent and there was real concern about the future of research professions and the high personal cost for individuals. Factors identified as disruptive to research culture included chasing impact, increased competition, proliferation of metrics, job insecurity and rigid career pathways. Poor research culture manifested in workplace behaviours and practices, including problems with management and leadership and unhealthy power dynamics, such as patronage, bullying and harassment, discrimination and exploitation. These conditions were linked to a range of negative impacts on the researchers and the research outputs. Conclusions: The research ecosystem is characterised by increased levels of competition, lack of job security and insufficient career flexibility. A key takeaway is that the conditions in which research takes place are not inclusive and lack sufficient support mechanisms, which is negatively affecting researchers’ wellbeing, and work-life balance. Such research culture was perceived as unsustainable.
Book
Much is written about how criminal suspects, defendants, and undercover targets use ambiguous language in their interactions with police, prosecutors, and undercover agents. This book examines the other side of the coin, describing fifteen criminal investigations demonstrating how police, prosecutors, undercover agents, and complainants use deceptive ambiguity with their subjects, which leads to misrepresentations of the speech events, schemas, agendas, speech acts, lexicon, and grammar. These misrepresentations affect the perceptions of judges and juries about the subjects’ motives, predispositions, intentions, and voluntariness. Deception is commonly considered intentional while ambiguity is often excused as unintentional performance errors. Although perhaps overreliance on Grice’s maxim of sincerity leads some to believe this, interactions of suspects, defendants, and targets with representatives of law are adversarial, non-cooperative events that enable participants to ignore or violate the cooperative principle. One effective way the government does this is to use ambiguity deceptively. Later listeners to the recordings of such conversations may not recognize this ambiguity and react in ways that the subjects may not have intended. Deceptive ambiguity is clearly intentional in undercover operations and the case examples illustrate that the practice also is alive and well in police interviews and prosecutorial questioning. The book concludes with a summary of how the deceptive ambiguity used by representatives of the government affected the perception of the subjects’ predisposition, intentionality and voluntariness, followed by a comparison of the relative frequency of deceptive ambiguity used by the government in its representations of speech events, schemas, agendas, speech acts, lexicon, and grammar.
Book
Becoming someone is a learning process; and what we learn are the new values around which, if we succeed, our lives will come to turn. Agents transform themselves in the process of, e.g., becoming parents, embarking on careers, or acquiring a passion for music or politics. How can such activity be rational if the reason for engaging in the relevant pursuit is available only to the person one will become? How is it psychologically possible to feel the attraction of a form of concern that is not yet one’s own? How can the work done to arrive at the finish line be ascribed to one who doesn’t (really) know what she is doing or why she is doing it? These questions belong to the theory of aspiration. Aspirants are motivated by proleptic reasons, reasons they acknowledge to be defective versions of the reasons they expect to eventually grasp. The psychology of such a transformation is marked by intrinsic conflict between aspirants’ old point of view on value and the one they are trying to acquire. They cannot adjudicate this conflict by deliberating or choosing or deciding–rather, they resolve it by working to see the world in a new way. This work has a teleological structure: by modeling herself on the person she is trying to be, the aspirant brings that person into being. Because it is open to us to engage in an activity of self-creation, we are responsible for having become the kinds of people we are.
Article
This study aimed to establish what is known about the mental health of researchers based on the existing literature. There is limited published evidence on the prevalence of specific mental health conditions among researchers. The majority of the identified literature on prevalence relates to work-related stress among academic staff and postgraduate students in university settings. Survey data indicate that the majority of university staff find their job stressful. Levels of burnout appear higher among university staff than in general working populations and are comparable to "high-risk" groups such as healthcare workers. The proportions of both university staff and postgraduate students with a risk of having or developing a mental health problem, based on self-reported evidence, were generally higher than for other working populations. Large proportions (>40 per cent) of postgraduate students report symptoms of depression, emotion or stress-related problems, or high levels of stress. Factors including increased job autonomy, involvement in decision making and supportive management were linked to greater job satisfaction among academics, as was the amount of time spent on research. Opportunities for professional development were also associated with reduced stress. UK higher education (HE) and research staff report worse wellbeing, as compared to staff in other sectors, in most aspects of work that can affect workers' stress levels. The evidence around the effectiveness of interventions to support the mental health of researchers specifically is thin. Few interventions are described in the literature and even fewer of those have been evaluated.
Article
Anthropologists have paid increasing attention to neoliberalism in our research, yet we have been less willing to apply this lens to our own academic positioning and the ways these roles are shaped by privatization and market models. Lives and livelihoods in the American academy are increasingly determined by neoliberalism, and it is vital that we be both reflexive about and engaged around our positions within this project. This article explores the divides that separate various forms of academic labor (secure versus nonsecure, contract, etc.) as well as the raced and gendered implications of these tracks—in particular, the stark ways in which neoliberal transformations negatively affect women of color in the academy. [neoliberalism, academy, race, gender, contingent labor]
Conference Paper
Women are dramatically underrepresented in computer science at all levels in academia and account for just 15% of tenure-track faculty. Understanding the causes of this gender imbalance would inform both policies intended to rectify it and employment decisions by departments and individuals. Progress in this direction, however, is complicated by the complexity and decentralized nature of faculty hiring and the non-independence of hires. Using comprehensive data on both hiring outcomes and scholarly productivity for 2659 tenure-track faculty across 205 Ph.D.-granting departments in North America, we investigate the multi-dimensional nature of gender inequality in computer science faculty hiring through a network model of the hiring process. Overall, we find that hiring outcomes are most directly affected by (i) the relative prestige between hiring and placing institutions and (ii) the scholarly productivity of the candidates. After including these, and other features, the addition of gender did not significantly reduce modeling error. However, gender differences do exist, e.g., in scholarly productivity, postdoctoral training rates, and in career movements up the rankings of universities, suggesting that the effects of gender are indirectly incorporated into hiring decisions through gender's covariates. Furthermore, we find evidence that more highly ranked departments recruit female faculty at higher than expected rates, which appears to inhibit similar efforts by lower ranked departments. These findings illustrate the subtle nature of gender inequality in faculty hiring networks and provide new insights to the underrepresentation of women in computer science.
Article
We explore factors that lead students and postdoctoral scholars who train outside their native country to come to the United States rather than go to a third country for study. We use data collected by the authors in 2011 as part of the GlobSci project of research-active scientists working in 16 countries. Our research suggests that public policy plays an important role in attracting the foreign born to study in a country and that the US is a magnet for foreign students and postdocs precisely because the US has excelled in creating a strong educational and research environment. We further find that students who come to the US score factors that are proxies for the research environment higher than students who go to most other countries for training.
Article
We investigate the effect of conditions that create technostress, on technology-enabled innovation, technology-enabled performance and overall performance. We further look at the role of technology self-efficacy, organizational mechanisms that inhibit technostress and technology competence as possible mitigations to the effects of technostress creators. Our findings show a negative association between technostress creators and performance. We find that, while traditional effort-based mechanisms such as building technology competence reduce the impact of technostress creators on technology-enabled innovation and performance, more empowering mechanisms such as developing technology self-efficacy and information systems (IS) literacy enhancement and involvement in IS initiatives are required to counter the decrease in overall performance because of technostress creators. Noting that the professional sales context offers increasingly high expectations for technology-enabled performance in an inherently interpersonal-oriented and relationship-oriented environment with regard to overall performance, and high failure rates for IS acceptance/use, the study uses survey data collected from 237 institutional sales professionals.
Article
This article explores the experiences of a growing but hitherto under-researched category of academics employed within UK higher education: women of non-UK origin. Drawing on an intersectional approach, we examine how gender and foreignness act as dynamic, interrelating categories in producing particular subjectivities in the context of UK business schools. We employ a qualitative methodology based on narrative interviews with 31 foreign women academics. In the analysis, we outline the broader global forces that have shaped their trajectories in choosing the UK as their destination, and the place of gender and foreignness in the participants' narratives of their experience. Our findings point to how the discourse of internationalization conceals intra-categorical differences among non-national staff, further supported by a merit-based system that promotes an individualized view. However, participants' narratives provide examples of how gender and foreignness are mobilized in different ways by different actors — including themselves — in the production of social locations. As such, the paper contributes to critical debates regarding the academic workplace and the changing conditions of UK academia.
Article
A longitudinal test of the Job Demands-Resources (JD-R) model of work stress and engagement (Bakker & Demerouti, 2007; Demerouti et al., 2001) was conducted in a sample of Australian university academics (N= 296). The aim was to extend the JD-R model by (1) determining how well job demands (work pressure, academic workload) and job resources (procedural fairness, job autonomy) would predict psychological strain and organisational commitment over a three-year period, and (2) incorporating longitudinal tests of reversed causation. The results of SEM analyses showed that Time 1 resources directly predicted Time 2 strain and organisational commitment, but that Time 1 demands predicted Time 2 strain only indirectly via job resources. We did not find evidence for reversed causation. We discuss possible mediators of the relationships between working conditions and work stress outcomes, and the practical implications of the results.
Article
The crown indicator is a well-known bibliometric indicator of research performance developed by our institute. The indicator aims to normalize citation counts for differences among fields. We critically examine the theoretical basis of the normalization mechanism applied in the crown indicator. We also make a comparison with an alternative normalization mechanism. The alternative mechanism turns out to have more satisfactory properties than the mechanism applied in the crown indicator. In particular, the alternative mechanism has a so-called consistency property. The mechanism applied in the crown indicator lacks this important property. As a consequence of our findings, we are currently moving towards a new crown indicator, which relies on the alternative normalization mechanism.