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Female adolescent sexual reproductive health service utilization concerns: A qualitative enquiry in the Tema metropolis of Ghana

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Abstract

Background Evidence globally indicates that female adolescents face numerous sexual and reproductive health (SRH) risks. Utilization of sexual reproductive health services among adolescents is of global health importance and plays a crucial role in adolescent sexual reproductive health outcomes and their quality of life. Aim The current study explored sexual reproductive health service utilization concerns among female adolescents in the Tema Metropolis in Southern Ghana using the Anderson and Newman Behavioural model of Health Service Utilization as a guiding framework. Methods The study utilized a qualitative exploratory descriptive design. Purposive sampling was used to recruit female adolescents. In-depth face-to-face interviews were conducted using a semi-structured interview guide. In all, 12 interviews were conducted. Each interview lasted between 45 and 60 minutes. Interviews were audio-recorded, transcribed verbatim, and analyzed using thematic content analysis. Thematic analysis was guided by the constructs of the Anderson and Newman Behavioural model of health service utilization. Results Utilization of sexual reproductive health services among female adolescents is low in the Tema metropolis. Factors such as unprotected non-consensual sexual activity or an unwanted pregnancy sometimes triggered the use of these services. Barriers to utilization identified include lack of awareness on sexual reproductive health services, unreliable sources of SRH information, underestimation of the severity of sexual reproductive health problems faced, unmet expectations and poor experiences with service providers. Conclusion The current study identified poor utilization of sexual reproductive health services among female adolescents within the Tema metropolis of Ghana. There is the need to increase the number of adolescent health corners, increase awareness about SRH services among adolescents, improve parent-child SRH communication and provide adequate training for healthcare providers to improve provider attitude towards adolescent SRH service delivery in order to increase utilization of sexual reproductive health services among female adolescents in the Metropolis.
RESEARCH ARTICLE
Female adolescent sexual reproductive health
service utilization concerns: A qualitative
enquiry in the Tema metropolis of Ghana
Innes Agbenu
1
, Josephine Kyei
2
, Florence NaabID
1
*
1Department of Maternal and Child Health, School of Nursing and Midwifery, College of Health Sciences,
University of Ghana, Accra, Ghana, 2Department of Public Health, School of Nursing and Midwifery, College
of Health Sciences, University of Ghana, Accra, Ghana
*fnaab@ug.edu.gh
Abstract
Background
Evidence globally indicates that female adolescents face numerous sexual and reproductive
health (SRH) risks. Utilization of sexual reproductive health services among adolescents is
of global health importance and plays a crucial role in adolescent sexual reproductive health
outcomes and their quality of life.
Aim
The current study explored sexual reproductive health service utilization concerns among
female adolescents in the Tema Metropolis in Southern Ghana using the Anderson and
Newman Behavioural model of Health Service Utilization as a guiding framework.
Methods
The study utilized a qualitative exploratory descriptive design. Purposive sampling was
used to recruit female adolescents. In-depth face-to-face interviews were conducted using a
semi-structured interview guide. In all, 12 interviews were conducted. Each interview lasted
between 45 and 60 minutes. Interviews were audio-recorded, transcribed verbatim, and
analyzed using thematic content analysis. Thematic analysis was guided by the constructs
of the Anderson and Newman Behavioural model of health service utilization.
Results
Utilization of sexual reproductive health services among female adolescents is low in the
Tema metropolis. Factors such as unprotected non-consensual sexual activity or an
unwanted pregnancy sometimes triggered the use of these services. Barriers to utilization
identified include lack of awareness on sexual reproductive health services, unreliable
sources of SRH information, underestimation of the severity of sexual reproductive health
problems faced, unmet expectations and poor experiences with service providers.
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Citation: Agbenu I, Kyei J, Naab F (2024) Female
adolescent sexual reproductive health service
utilization concerns: A qualitative enquiry in the
Tema metropolis of Ghana. PLoS ONE 19(2):
e0292103. https://doi.org/10.1371/journal.
pone.0292103
Editor: Gilbert Abotisem Abiiro, University for
Development Studies, GHANA
Received: December 16, 2022
Accepted: September 13, 2023
Published: February 23, 2024
Peer Review History: PLOS recognizes the
benefits of transparency in the peer review
process; therefore, we enable the publication of
all of the content of peer review and author
responses alongside final, published articles. The
editorial history of this article is available here:
https://doi.org/10.1371/journal.pone.0292103
Copyright: ©2024 Agbenu et al. This is an open
access article distributed under the terms of the
Creative Commons Attribution License, which
permits unrestricted use, distribution, and
reproduction in any medium, provided the original
author and source are credited.
Data Availability Statement: All relevant data are
within the paper and its Supporting Information
files.
Conclusion
The current study identified poor utilization of sexual reproductive health services among
female adolescents within the Tema metropolis of Ghana. There is the need to increase the
number of adolescent health corners, increase awareness about SRH services among ado-
lescents, improve parent-child SRH communication and provide adequate training for
healthcare providers to improve provider attitude towards adolescent SRH service delivery
in order to increase utilization of sexual reproductive health services among female adoles-
cents in the Metropolis.
Introduction
Sexual reproductive health services [SRHS] play crucial roles in adolescent sexual reproductive
health outcomes and impacts the quality of life of adolescents. The World Health Organization
[WHO] defines adolescence as a period of human development between ages 10 to 19 years
[1]. This period of human development is said to be characterized by various risk taking
behaviours such as sexual risk taking behaviours with their associated problems for most ado-
lescents [2]. Globally, an estimated 1/6
th
of the world’s population comprises adolescents. This
represents 1.2 billion of the world’s populace [3], with 88% of this estimate living in middle
income countries and 16% residing in low income countries [3]. In sub-Saharan Africa, 33%
of the population are within the adolescent group. In Ghana, adolescents constitute 21.9% of
the population with the female ratio being slightly higher than that of the males [4].
Worldwide, adolescents face numerous health challenges including unintended pregnan-
cies, abortions, HIV infections and other STIs [5]. Nearly 16 million girls between age 15 to 19
years and about 2 million girls below age 15years get pregnant each year [6]. Additionally,
about 3. 9 million of these girls undergo unsafe abortions [7].
In Ghana, according to the multiple cluster indicator survey, 1 out of 10 adolescent girls
become sexually active before age 15 [8]. The proportion of adolescent girls aged 15 to 19 years
engaging in first sexual activity by age 15 has increased by 61.6% over the past 15 years [9]. A
2014 Ghana Health and Demographic survey reported that 14% of female adolescents aged 15
to 19 years had begun childbearing. Since 1980, a number of initiatives undertaken in Ghana
to promote adolescent health led to the launching of several SRH programmes for adolescents
including integrating adolescent health services into primary care, setting up of adolescent cor-
ners and distribution of adolescent health information leaflets by the Ministry of Health and
the Ghana Health Service [9]. Despite these initiatives, adolescents in Ghana still face several
challenges pertaining to sexual and reproductive health as a result of inability of the current
strategies to provide adequate ASRH information and services [10]. Some adolescents resort to
unsafe means of inducing abortion including inserting herbs into the vagina, drinking concoc-
tions and boiled pawpaw leaves [10]. Also, adolescents have low risk perception for HIV lead-
ing to sexual risky behaviours [11]. Despite these sexual reproductive health risks,
contraceptive use by adolescents in Ghana still remains low, with only 22% of sexually active
adolescents using a contemporary contraceptive [12]. In the Tema Metropolis, the District
Health Information Management Systems (DHIMS) report for the year 2018 indicated that
there is low utilization of SRH services among adolescents within the metropolis. The report
further indicated that although high attendance is recorded during educational visits to the
various adolescent health centers, only few adolescents utilize the centers independently. In
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Funding: The author (s) received no specific
funding for this work.
Competing interests: The authors have declared
that no competing interests exist.
addition, the metropolis recorded about 209 adolescent pregnancies and 31 new HIV diagno-
ses among female adolescents in the year 2018. In spite of all these, little has been done in
Ghana on the utilization of sexual reproductive health services among female adolescents.
Considering this knowledge gap, the study explored the utilization of sexual reproductive
health services among female adolescents and related factors in the Tema Metropolis in South-
ern Ghana, using the Anderson and Newman Behavioural model of Health service utilization
by [13] as a guiding framework.
The Anderson and Newman behavioural health services utilization model was used for the
current study to explore factors that influence the utilization of sexual reproductive health ser-
vices among female adolescents. The model suggests that a series of factors including predis-
posing factors, enabling factors and need factors influence the use of health services by people.
Female adolescents’ use of SRH services first and foremost depend on predisposing factors
which include demographic factors, social factors and health beliefs. According to the model,
socio-demographic factors such as age, education, ethnicity, religion, occupation, family struc-
ture and marital status may influence the female adolescent either positively or negatively
towards utilization of SRH services. The health beliefs held by these female adolescents also
influence their use of SRH services.
Enabling fcators which include income, health insurance and availability of health related
information is another factor which influence the utilization of health services. The ability of a
female adolescent to utilize SRH services depends on the logistical aspects of obtaining care
which include income, health insurance status, cost of services and whether health related
information is readily available for them to make informed decisions.
The need factors aspect of the model refers to the functional ability of the female adolescent
or existing health problems that will cause the female adolescent to utilize SRH services.
According to the model, the need factor component is categorised into perceived need for
health services and viewpoint of one’s health. Perceived need for health services is whether the
female adolescent thinks she needs to utilize SRH services for a particular health reason or
based on her current functional ability. The viewpoint of one’s health refers to how female ado-
lescents think about their health status which will either make them appreciate the need to uti-
lize SRH services or not.
Materials and methods
Research design
The study employed an exploratory descriptive qualitative design to explore the utilization of
sexual reproductive health services among female adolescents aged 14 to 19 years in the Tema
Metropolis. This method was used to elicit responses based on participant’s experiences and
social contexts and allowed participants to express their realities. It further explored and made
meaning of the factors influencing the utilization of sexual reproductive health services among
female adolescents.
Study setting
The study was conducted in the Tema Metropolis in southern Ghana. The metropolis is an
urban area known for high industrial activities and busy night life. The Tema metropolis is the
second largest populated district in the Greater Accra region. The 2010 national population
and housing census conducted in Ghana reported that the metropolis had 7.3% of the Greater
Accra region’s total population, with adolescents constituting 18.9 percent of the total popula-
tion within the area. The Tema metropolis had only 4 adolescent centers located within public
health facilities at the time of the current study and has been identified as a metropolis that
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records high teenage pregnancies, illegal abortions and HIV infections among adolescents
every year.
Participants and recruitment
Twelve female adolescents aged 14 to 19 years, who could express themselves in English and
received parental consent where needed were purposively sampled and included in the study.
The purposive sampling technique was used because the researchers wanted to recruit female
adolescents who had been living within the Tema metropolis for at least one year and are will-
ing to take part in the study, as well as are able to receive parental consent to be part of the
study where necessary. This is to ensure that participants with detailed information relevant to
the study were recruited. The adolescent health officer in the Tema metropolitan health direc-
torate served as a contact person who assisted with introducing female adolescents living
within the metropolis to the researchers.
Procedure for data collection
Data was collected using a semi-structured interview guide with open ended questions. The
interview guide included the demographic characteristics of the participants as well as guiding
questions to gather information on predisposing, enabling and need factors that influence uti-
lization of SRH services among female adolescents. Interview guides were developed based on
the constructs of the conceptual model used, reviewed literature and the objectives of the
study. The interview guides were pre-tested among 3 female adolescents and further reviewed
after the pre-tests. Interviews were conducted in English. In all, 12 interviews were conducted.
Data saturation was reached after the 12
th
participant. Interviews were audio recorded after
permission was sought from the participants. Field diaries were used to document major hap-
penings, non-verbal cues demonstrated by participants and important incidents during the
interviews. Interviews were audio recorded and at the end of each session, the interviews were
played back to the participants to ensure that all important information had been gathered.
Data analysis
Data analysis was done using thematic analysis. The analysis was used guided by the constructs
of the Anderson and Newman Behavioural model of Health service utilization. This allowed
for deep immersion into the data, making meaning of units and generating themes. Audio
recordings were played repeatedly to get familiarised with the data and transcribed verbatim.
The transcripts were read several times to identify patterns of similarity within the data. The
identified common patterns were analysed in order to identify relationships and how they
build up to support themes. Identified common patterns were compared with the original data
to see if patterns and relationships identified were consistent. The identified common patterns
and relationships were then condensed to build up sub themes and themes. In all, 3 themes
and 12 subthemes were identified from the thematic analysis coducted. A final detailed report
of the study results were written, highlighting the study findings, and supported with verbatim
qoutes from participants.
Ethical considerations
Ethical approval for the study was obtained from the Ghana health service ethics review com-
mittee (GHS-ERC049/11/19). Letters were sent to the Greater Accra Regional Health director-
ate to get permission for the study to be conducted in the region. Letters were also sent to the
Tema metropolitan Health directorate to obtain permission for the study to be carried out
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within the metropolis. Prior to data collection, the study objectives, information about the
study and voluntary participation were explained to participants and parents. Participants
were informed that their personal identifiers will not be included in the data to ensure anoni-
mity. Participants were informed that they can withdraw from the study at anytime if they
wish to. Written informed consent was obtained from participants and parental consent was
also obtained from parents of participants where needed. Interviews were conducted between
January and April 2020, on agreed dates as specified by the participants at their convenience.
Findings
Three themes were identified in the study. These themes are predisposing factors, enabling fac-
tors and need factors that influence the utilization of sexual reproductive health services
among female adolescents. Predisposing factors refer to factors that influence either positively
or negatively utilization of services. Enabling factors are factors that make utilization of ser-
vices easier. Need factors are situations that propel an individual to service utilization. Twelve
subthemes identified were demographic factors, social factors, health beliefs, knowledge on
sexual reproductive health, source of sexual reproductive health information and sexual repro-
ductive health practices, affordability of services, health insurance and availability of health
related information, perceived need for health services and view of one’s health influencing
female adolescent’s utilization of SRH services within the metropolis. These are reported in
Table 1.
Demographic characteristics of respondents
Twelve participants between age 14 to 19 years took part in the study. Ten were Christians and
two were Muslims. Nine were senior high school students and three were junior high school
graduates. None of the participants was married at the time of data collection. All participants
were living with either parents or guardians.
Theme 1: Predisposing factors influencing the utilization of sexual reproductive health
services among female adolescents. Predisposing factors described factors that lead female
adolescents to use sexual reproductive health services. Six categories of factors were described,
namely social factors, health beliefs, knowledge on sexual reproductive health, source of sexual
reproductive health information and sexual reproductive health practices.
Table 1. Thematic structure.
Themes Sub-themes
1. Predisposing factors influencing the utilization of sexual reproductive
health services among female adolescents
a. Social factors
b. Health beliefs
c. Knowledge on sexual reproductive
health
d. Source of sexual reproductive health
information
e. Sexual reproductive health practices
2. Enabling factors influencing the utilization of sexual reproductive
health services among female adolescents
a. Knowledge of adolescent sexual
reproductive health services
b. Awareness on adolescent sexual
reproductive health centres
c. Affordability of services
d. Health insurance
e. Availability of health-related
information
3. Need factors influencing the utilization of sexual reproductive health
services among female adolescents
a. Perceived need for health services
b. View of one’s health
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Social factors. Social factors refer to the social issues that induce female adolescents to uti-
lize sexual reproductive health services.
Some adolescents described financial difficulty. They exchange sexual favors for financial
support. Araba, a seventeen-years-old student recounted:
Some girls, it is not that they are willing to engage in sexual activities but because of some fam-
ily problems like financial problems, that’s why they have to do that so that the men can pay
them for them to be able to take care of their school. I think broken homes too (Araba)
Harriet further expressed how financial needs have led some of her friends into
prostitution:
My friends, they are into sexual activities. They always go to “ashawo line” (prostitution) and
I am their friend but they always advise me that it is not something that is good so I shouldn’t
worry myself and go into it because now that they are in it, it is difficult to stop. They therefore
advise me not to get into it. They sometimes tell me that if I am in big big trouble, I can engage
in that. Maybe if I need money, I can go to a man and have sex and use that to solve my
problems
As a result of some of these issues, some participants are exposed to utilization of sexual
reproductive health services:
I took postinor two when I met a boy who said he will take care of me and he forced me to
sleep with me and he bought it for me. I tried to arrest him but he approached my parents to
take care of me so since JHS, he has been helping to take care of me. After he slept with me, he
bought postinor two for me to take. After that, my sister took me to the clinic and they said
there is nothing wrong with me, no disease so I was okay. They just educated me about those
things (Serwaa)
Naa explained how an unplanned pregnancy led her to seek abortion services and subse-
quently resulted in her use of family planning services:
I got pregnant once and my boyfriend told me I have to abort the baby because he is not ready
and me too, I am not ready for that too so, I went to the health center where after taking the
pregnancy out, they inserted the family planning for me. They told me to be coming for check
up every month, so I go. (Naa)
Health beliefs. The health beliefs held by participants was one of the influencing factors
for the utilization of sexual reproductive health services. Some participants expressed that
although they experienced some physical changes which are sometimes uncomfortable, they
believed it was normal hence did not utilize sexual reproductive health services. Angelina
described it as follow:
And the menses too, it used to be five days but now it is seven or sometimes eight days, yeah.
At first it used to be three to five days but now eight and it comes plenty. I thought it is just a
normal thing so I just need to use the pads and I am off. I see it as normal so I haven’t spoken
to anyone about it. Because it doesn’t come with any pain, I just have to adjust and I haven’t
seen anything weird about it so, I have not sought any help. (Angelina)
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Other participants however held health beliefs that indicated a preference to utilization of
sexual reproductive health services although they are yet to do so. Jane, a sixteen-years-old stu-
dent shared that she would want to see a doctor for her menstrual pains although her mother
told her it was normal:
During my menstruation, I get serious pains. I think I have to see a doctor for that. Maybe it is
abnormal, maybe it is normal. My mum says it is normal but I don’t see it as normal, so I
think I need to see a doctor. (Jane)
Some participants held health beliefs that indicated a preference for some other remedies to
the utilization of sexual reproductive health services. Harriet naively shared the following;
They told me that when the man is having sex with you and he feels like “urinating”, that one
is the semen so, he has to withdraw. When he withdraws, you won’t get pregnant but it is not
safe so I don’t want to try it. They also said that when you sit on the man, that one too, you
will not get pregnant. It is like pouring water into a bottle whiles the bottle is turned with the
mouth facing downwards. So, when you are pouring the water into it, it will come out.
(Harriet)
Knowledge on sexual reproductive health. This sub theme describes how knowledge of
participants on sexual reproductive health influence their predisposition to utilize sexual
reproductive health services.
Some participants expressed some level of knowledge on sexual reproductive health;
Sexual reproductive health to me, it means having sex and protecting yourself from other dis-
eases. Also, you can abstain yourself from sexual intercourse. (Belinda)
Other participants expressed that they were not sure of what they know about sexual repro-
ductive health. Ama shared:
Actually, I don’t have a fair idea about it but what I know is that it is about your sexual life
and how you need to take care of yourself.
Another participant expressed that she had no knowledge on sexual reproductive health
I don’t really have this thing in it. Like I don’t know how to say it, but I think sexual reproduc-
tive health is based on how the female reproductive system is. Whether fertile or not. (Juliet)
Source of sexual reproductive health information. Participants shared the various
sources of their sexual reproductive health information:
okay, we learnt about it in social studies and I also heard some of it from friends, not only my
age mates but my leaders, pastors, teachers. (Araba)
Some others also expressed how their source of sexual reproductive health information has
been limited to the classroom and expressed a desire for more information:
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All the information I have about sexual reproductive health is what I was taught in school
Sometimes, I want education for that. I once went to my mum to talk about those things and
even though we spoke a little, I was not really convinced. I searched for information on the
internet and I still wasn’t so convinced with what I got. After that, I wished I could talk to a
healthcare provider, but I can’t go alone. (Jane)
Some participants had to resort to friends as their source of information:
My parents, they don’t have time for me and if I tell them something like that, they will just
say I am becoming a bad girl. That’s what they say so when I need to talk about these things, I
talk to my boyfriend. (Naa)
Sexual reproductive health practices. Sexual reproductive health practices are actions
taken by participants to respond to various sexual reproductive health situations in which they
find themselves.
Participants expressed ways in which they deal with some of these situations:
The white infection (candidiasis) I had was the natural one, yes. They always tell me it is nat-
ural, so you have to use water to wash it. My friends, they say it is normal. Like when you tell
them that; “the place is itching me ooo”, they reply that “as for this one, it is normal”. I for
instance, it comes more before and during the menses and then it goes after that. I just use
water. They say water so I just use water. (Lydia)
One participant shared how other health related issues tend to receive more attention from
her parents whiles little attention is given to issues related to sexual reproductive health. This
she said influences her sexual reproductive health practices:
As for those things that has to do with sexual reproductive health, my mum will say I should
get some herbs to drink so I don’t go to the hospital for them but because my eyes were paining
me and I was shouting and couldn’t sleep, they sent me to the hospital yesterday. (Alice)
Some participants recounted how despite having some sexual reproductive health issues,
they are still yet to utilize sexual reproductive health services:
I experience severe pains anytime I menstruate. When it happens, I take paracetamol.
I mostly get white (Candidiasis). I have bought many medications from the drug store and
sometimes, people selling medicines at the roadside, but it is still not going. I haven’t been able
to go to the hospital to get treatment because I don’t like going to the hospital and I feel shy to
talk to people about those issues. (Serwaa)
Theme 2: Enabling factors influencing the utilization of sexual reproductive health ser-
vices among female adolescents. Enabling factors were described in terms of factors that
give female adolescents the ability to utilize sexual reproductive health services. These enabling
factors were described in five subcategories; knowledge of adolescent sexual reproductive
health services, awareness on adolescent sexual reproductive health centers, affordability of
adolescent sexual reproductive health services, health insurance and availability of health-
related information.
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Knowledge of adolescent sexual reproductive health services. Participants shared vari-
ous levels of knowledge of sexual reproductive health services.
I know that they give advice and family planning. You know that some of these adolescents,
no matter what you tell them, they will not listen so they tell them that if you are in that rela-
tionship already and also having sex, then you can do family planning or you get condoms to
protect yourself against diseases (Lydia)
Other participants expressed their lack of knowledge about sexual reproductive health ser-
vices and indicated that they rather seek help from parents or friends:
. . .okay, before you try to have sex, you need to seek advice from an elderly person before you
go for it. But some people, maybe it is a mistake and it happen, you can go to an elderly person
and tell them, maybe she can help you in some way. hmmm, for the pregnancy, I don’t know
but like for me, I will go to my parents and whatever they will do for me, they will. For the dis-
ease too that can happen through sex too, the same thing. I will tell my parents. They will try
and get help somewhere for me to go (Belinda)
One participant expressed a lack of trust in the healthcare system when accessing certain
sexual reproductive health services like abortion services:
If I should get pregnant now, I will go to my friends because I know when I go to see a nurse,
she will not help me abort that child so I will go to my friends. I know that as for them, they
have been doing it so they will help me (Harriet)
Awareness on sexual reproductive health centers. This sub theme explored how much
participants know about the existence of adolescent sexual reproductive health centers where
they can access sexual reproductive health services.
I know of the nurse in my school. She gives us education on how to protect ourselves and absti-
nence from sex. Sometimes too, when you visit clinics in the community, they try to talk to
you about what an adolescent must do like things about sex, the causes and the problems they
can give (Lydia)
For most of the other participants, they had no idea such places existed for adolescents:
No please, I haven’t heard of any such thing. Being in secondary school, if any of such things
happen to you, they tell you to go home. For example, if you get “white”, they will not tell you
to go to a particular hospital or not. I don’t think they have such facilities in Tema (Araba)
Serwaa, expressed her lack of awareness of such centers and also stated her thoughts on the
need for awareness:
I don’t know that when you visit the hospital, you can get someone to talk to about these
things, just like me, I didn’t know when you have sex at the clitoris, it is not actual sex. So, we
have to tell others about how these things are including the diseases that are transmitted
through sex and how the effects are so that they know (Serwaa)
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Affordability of services. Affordability of services was described in terms of how the cost
of sexual reproductive health services influenced participant’s ability to utilize these services.
One participant described how the unavailability of money prevented her from going for a
follow up appointment at the hospital:
I was having my menses, and I could change my pads like eight times a day, so, I went to a
hospital. At the hospital, I was told I had lost a lot of blood so I was given injections. They
asked me to go to their bigger facility for a gynaecologist to check some things but when I went
home, my mum said she didn’t have money, so I didn’t go back. (Juliet)
Serwaa lamented that lack of money sometimes causes her to resort to buying medications
from the pharmacy or roadside instead of going to the hospital:
Because I don’t have money sometimes, it prevents me from going to the hospital. Sometimes,
I feel like if I have 5 cedis or 10 cedis, I should buy medicine from the drug store or by the road-
side for my menstrual pain
Health insurance. Health insurance was discussed to examine the influence of the
national health insurance scheme on utilization of sexual reproductive health services among
participants.
Some participants expressed their experience generally on the usefulness of the health
insurance:
I have the health insurance and it takes care of some petty petty things when I go to the hospi-
tal. The last time I visited the hospital for an asthmatic attack, they only collected 2 cedis and
asked me to go and buy some medicine from the pharmacy which they put on me and I felt
better. So, I didn’t pay much (Harriet)
Lydia, a sixteen-years-old senior high school student shared her experience of how the
health insurance was useful when she visited the clinic for the treatment of candidiasis:
Yes, I know that the health insurance helps us as adolescents. When my friend visited the clinic
for the treatment of the white (Candidiasis), I asked her whether they took money from her
and she said she only did the card for 2 cedis but the health insurance covered the cost of
treatment
One participant shared an opposing view indicating that the health insurance is not entirely
useful and recounted her experience:
. . .from my experience and the observations I have made with other people too, even when
you have the health insurance, you still have to pay huge amounts of money when you need
certain medications. It doesn’t show its usefulness (Angelina)
Availability of health-related information. Availability of health-related information
was described in terms of how easily accessible information regarding sexual reproductive
health is to participants. Most participants expressed that information regarding sexual repro-
ductive health issues is not easily accessible to them as adolescents.
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When I went to the health center, the nurses spoke to me, some were plain. They were two, the
other one was feeling shy but it was like the first one, she told me everything like I should keep
myself, I should stay with only one guy, I shouldn’t go to other men because I think I have
done family planning so I can sleep with different men. (Dela)
For Naa, she only became aware of contraceptive services after she had an unplanned preg-
nancy and reported to the clinic for abortion services:
For me, before I got pregnant and went to the clinic, my friends have been talking about things
to do to prevent pregnancy, but I didn’t know what it was until I got pregnant and went to the
health center and they told me
Another who had a contraceptive implant inserted further shared her grievances on poor
access to sexual reproductive health information for adolescents and the difficulty they face in
speaking to parents for fear of being labelled as “bad girls”:
I don’t think there is enough information on these things. It will be good if you can come and
help us because our parents, they don’t help us at all. This is because, some of us go through so
many things that we cannot even tell our parents. I think it is good we have somewhere that
we can go to talk about our problems. Me like this, I can’t go and tell my mum or dad that I
have inserted family planning. I can’t
Theme 3: Need factors influencing the utilization of sexual reproductive health services
among female adolescents. Need factors were described in terms of factors that necessitate
the use of sexual reproductive health services among female adolescents. Need factors gener-
ated two sub themes namely; perceived need for health services and viewpoint of one’s health.
Perceived need for health services. Perceived need for health services explored partici-
pant’s perception of how essential sexual reproductive services are.
I think sexual reproductive health services are important to us because once you damage one
part of the reproductive system, it can lead to a whole lot of problems. (Araba)
Let’s take it for instance, my mum hasn’t been to school so if I have some of these problems
and I tell her, she will not understand me clearly. If those services are there, those people have
been trained so if I talk to them, they will understand. (Juliet)
Other participants also shared their thoughts on how they think these services could be of
help to adolescents:
I think it is good. This is because, some of us go through so many things that we cannot even
tell our parents. I think it is good we have somewhere that we can go to talk about our prob-
lems. (Naa)
View of one’s health. View of one’s health was described in terms of what participants
thought about their sexual reproductive health and how these thoughts influence their need
for sexual reproductive health services.
Naa, who had done an implant to prevent unwanted pregnancies expressed her fear of the
risk of contracting HIV despite having done family planning:
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I have realized that even the family planning will let me get HIV easily because, this one, it
only protects against pregnancy. So, if I have sex with someone who has HIV, I can get it eas-
ily. I know condom can prevent HIV but my boyfriend will not allow us to use condom. (Naa)
For Serwaa, despite persistent menstrual pains that sometimes makes it sometimes difficult
for her to walk during her menses, she sees it as normal and assumes it will resolve after
childbirth.
There was a time I went to the drug store because I was having menstrual pains and when it
comes, I vomit and I can’t walk. They told me that it is something normal and that it will go
when I give birth. I know I can go to the hospital but hmmm, I feel many people experience it
so it is normal. (Serwaa)
Alice however shared that although she has had recurrent vaginal infections, she does not
think it is severe enough for her to visit the hospital for treatment. She thus uses an ointment
to treat it;
Sometimes, I get a certain infection like white. With that one, the toilet we used to go, when I
use it, the heat from the toilet makes me to get white. When it comes, I use joy ointment. I
don’t think it is serious enough for me to go to the hospital (Alice)
Discussion
The study revealed poor utilization of sexual reproductive health services among participants,
with few participants only utilizing these services after a non-consensual sexual activity or
unwanted pregnancy. Several barriers to utilization were also identified. Non-utilization of
sexual reproductive health services among adolescents has been identified as a crucial public
health concern due to the numerous challenges this poses including unintended pregnancies
with its associated outcomes and sexually transmitted infections (STIs) [14].
In exploring factors that predispose participants to the use of SRH services, it was discov-
ered that few of the participants who had utilized some form of sexual reproductive health ser-
vice were exposed to these services as a result of some unwanated consequence of a sexual
encounter with the opposite sex, with most of these sexual relations being used as a means of
financial gains. This explains why higher poverty, unsafe neighborhoods and poor social sup-
port have been identified to be associated with early age of sexual activity initiation and adoles-
cent pregnancies [15]. All the participants in this study had no source of income but they
expressed some financial needs that their parents and guardians are unable to meet, leading to
the need to enage in some relationships with the opposite sex in order to meet these needs.
Although these factors pushed participants to be sexually active, very few of them utilized SRH
services. Participants expressed beliefs that sexual reproductive health is important during ado-
lescence. Adolescent females believe that sexual reproductive health is a priority and that
increase access to SHR services is important in improving their SRH outcomes [16]. In as
much as participants shared these beliefs, most of the participants were more concerned about
measures to prevent unwanted pregnancies and not a comprehensive approach to attain the
safest sexual reproductive health. This agrees with other authors who reported that knowledge
on SRH services among female adolescents does not neccesarily translate into utilization of
services [17]. These further projects that a lot more in addition to information sharing needs
to be done to improve utilization of SRH services among adolecsnts. In spite of these beliefs
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regarding SRHR, most participants in this study demonstrated low levels of knowledge on sex-
ual reproductive health and services, a phenomenom which negatively impacts participants’
utilizataion of SHR services. This is consistent with other studies where they reported that
increase in SRH knowledge and increased self-efficacy among adolescents is associated with
intentions to reduce sexual risk behaviours as well as increase intention to and use of SRH ser-
vices [1820]. Another author identified that the availability of SRH corners for adolescents
leads to increased knowledge and use of SRH services among adolescents. All these suggest
that a lot more needs to be done to increase knowledge and accessibility to SRH services for
adolescents.
Most participants in this study expressed that their source of sexual reproductive health
information is limited to what they learn in schools with some participants mentioning friends
and some relatives as their source of information. Very few participants mentioned the media
and the internet as their source of sexual reproductive health information. This situation leads
to most of the participants preferring other means of solving sexual reproductive health issues
instead of utilizing SRH services. Similarly, [21] identified that teachers serve as the most com-
mon source of sexual reproductive health information among adolescents with parents being
the least. This could be due to social norms which seem to view discussions on sexual repro-
ductive health issues as inappropriate. This leads to parents and guardians shying away from
having such discussions with adolescents. In spite of the crtical role teachers seem to play in
SRH information sharing among adolescents, Most of the study participants lamented about
the poor availability of sexual reproductive health information, leading to their reliance on
peers for such information. Consequently, participants prefer to seek solutions to SRH prob-
lems from their peers compared to utilizing SRH services. Participants expressed that availab-
ity of adequate information on sexual reproductive health services will go a long way to
influence their sexual reproductive health decision making and subsequent use of sexual repro-
ductive health services.
Almost all the participants in the current study shared varied factors that influence their
sexual reproductive health practices. Some of these factors include the degree of severity they
attach to their sexual reproductive health problems, the amount of attention the reproductive
health problem they are having receive from their parents as well as the degree of urgency to
seek health care posed by the problem. Participants further shared how other health related
problems tend to receive more attention from parents than sexual reproductive health prob-
lems. This seems to highlight the need for parents and guardians to be educated on adolescent
sexual reproductive health needs. This result agrees with a report that multiple levels of social
influence impact adolescent sexual reproductive health decision-making and behaviors. These
factors include interpersonal, community and macro-social level influences that impact ado-
lescent girl’s SRH decision making and behaviors [22].
In the current study, most of the participants had little to no awareness on sexual reproduc-
tive health centres. The few participants who had little awareness mentioned school based clin-
ics as their source of sexual reproductive health services. This little to no awareness resulted in
most participants seeking help outside SRH facilities. Similarly, Othman, Kong [23] revealed
that in Malaysia, only one out of ten adolescents was aware of the availability of sexual repro-
ductive services. Findings from another study in the Lao PDR further suggested that lack of
awareness of sexual reproductive health services among adolescents is a source of cognitive
accessibility barrier to the utilization of these services [24]. These suggest the need for extensive
awareness creation on SRH services among adolescents. Although participants in the current
study seem to rely heavily on school based clinics for sexual reproductive health services, exist-
ing evidence on the effectiveness of school based SRH inervention programmes in improving
SRH outcomes of adolescents showed that these programmes alone are not completely
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effective [25]. Most of the paricipants further expressed their desire for improvements in
awareness creation on sexual reproductive health services in order to make it easy for them to
access these services when the need arises.
Another interesting finding from the study was that in terms of affordability of sexual
reproductive health services, most of the participants lamented that their inability to afford
some sexual reproductive health services contributed to non utilization of the services. Two of
the participants in the current study who had utilized abortion services stated that they had to
pay out of pocket. Existing literature suggests that a strong relationship exist between access to
low cost services and utilization of sexual reproductive health services [26]. In spite of this, the
essential package of health care in many countries excludes critical sexual reproductive health
services such as safe abortion of which Ghana is no exception. In a similar vein, [27] reported
the impact of out of pocket payment for health services among female adolescents, leading to
impoverishment and consequently a higher likelihood of not utilizing health services. Inade-
quate international and domestic public funding of sexual reproductive health services con-
tributes to a continual burden of self paying expenditure and inequities in access to sexual
reproductive health services [28]. Most participants further added that due to their inability to
afford some sexual reproductive health services, they either could not honor a follow up visit
or resorted to buying medications from a pharmacy or by the roadside as a remedy for their
sexual reproductive health problems.
Conclusion
The study explored utilization of sexual reproductive health services among female adolescents
in the Tema metropolis in Ghana. Findings from the study revealed low utilization of SRH ser-
vices among female adolescents in the Metropolis. Few participants who had utilized any sex-
ual reproductive service only did so after either a non-consensual unprotected sexual activity
or an unwanted pregnancy. Barriers to utilization of sexual reproductive health services
among these adolescents include lack of awareness on sexual reproductive health services,
unreliable sources of SRH information, underestimation of the severity of sexual reproductive
health problems faced, unmet expectations and poor experiences with service providers. The
study recommends the need to increase the number of adolescent health corners, increase
awareness about SRH services among adolescents, improve parent-child SRH communication
and provide adequate training for healthcare providers to improve provider attitude towards
adolescent SRH service delivery in order to increase utilization of sexual reproductive health
services among female adolescents in the metropolis.
Strengths of the study
One strength of the current study is that the sexual reproductive health service concerns of a
vulnerable group (female adolescents) have been explored and narrated. These narratives are
essential because the review of the literature suggests that this is a grey area in Ghana.
Limitations of the study
The sensitive nature of some questions asked to explore aspects of participants’ sexual repro-
ductive health may have caused some participants to withhold some sensitive but important
information. However, measures such as adequate rapport building with participants prior to
interviews, conducting interviews in a friendly manner and use of appropriate probes where
necessary were employed to curb the situation.
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Supporting information
S1 File.
(ZIP)
Acknowledgments
The authors deeply acknowledge the participants who took part in the study, the research and
adolescent health department of the Tema Metropolitan Health Directorate, and the entire
staff of the directorate.
Author Contributions
Conceptualization: Innes Agbenu, Josephine Kyei, Florence Naab.
Formal analysis: Innes Agbenu.
Methodology: Innes Agbenu, Josephine Kyei.
Supervision: Josephine Kyei, Florence Naab.
Writing original draft: Innes Agbenu, Josephine Kyei.
Writing review & editing: Innes Agbenu, Josephine Kyei, Florence Naab.
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... Currently, 88% of the 1.2 billion adolescents worldwide live in developing countries where universal access to SRH is yet to be realised and these adolescents face a higher unmet need for SRH services, as well as a higher burden of unplanned pregnancies and contracting sexually transmitted infections (STIs) than their peers in the developed world [3,6]. This may be due to cultural barriers, cost of service, poor provider attitude, and absence of special "adolescent only" services [7,8] that do not encourage pregnant adolescents to access antenatal care [8][9][10][11][12][13][14][15]. ...
... Efforts to attain quality SRH are constrained by inadequate access and inequitable distribution of SRH services, resulting in the poor utilisation of SRH services among young people in sub-Saharan African countries. Prior studies show that adolescents across the world face barriers such as long waiting hours, negative provider attitudes, unnecessary restrictions, lack of privacy and confidentiality, social-cultural norms, and stigma when accessing health services [14,21]. There remains a need for relevant data to understand and substantiate the needed interventions [22][23][24]. ...
... The challenges of adolescent inaccessibility of SRH services in Ghana have been identified as being due to barriers such as cost of services, lack of awareness about where to obtain contraceptives and STI treatment, misconception about side effects of contraceptives, lack of confidentiality and privacy [32,33], and negative provider attitudes [14,15,[26][27][28][29][30][31]. Currently, urbanisation, changes in social norms, and shifting trends in marriage and sexual activity reflect the world in which adolescents are growing [34]. ...
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