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Use of the best-worst method to evaluate determinants affecting cost reduction of heat exchanger components in the Chinese automotive industry

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Abstract

As China is a major automobile manufacturing and consumption country, cost reduction is an important indicator for the operation of the automobile industry. There are many automobile-related components and parts, and each component is important to the full functionality of the automobile. This article focuses on automobiles’ heat exchanger components (HECs) because they have important connections with the engine, transmission, body, and hydraulic systems of automobiles. Since the HECs are important functional parts of automobiles, it is worthwhile to investigate the determinants affecting the cost reduction of HECs in the automobile industry. Hence, the main purpose of this article is to evaluate the determinants affecting the cost reduction of HECs in the Chinese automotive industry using the best-worst method (BWM). Firstly, based on the literature and the opinions of industry and expert interviews, five evaluation dimensions and 20 evaluation factors were developed. Secondly, an empirical survey was conducted using the BWM and expert questionnaires. Finally, the study’s results revealed that: (1) “Research and development” is the most critical evaluation dimension that affects the cost reduction of HECs in the Chinese automotive industry; (2) The determinants affecting the cost reduction of HECs in the Chinese automotive industry were “value analysis/value engineering,”“production system optimization,”“developing industry standards,”“lightweighting,”“synchronous new product development,” and “waste reduction.” The empirical findings showed that the first three determinants were particularly important in the decision-making factors of cost reduction. In addition, this article discusses and suggests these determinants as a reference for future cost reduction evaluation of HECs in the Chinese automotive industry.

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ABSTRACT: The impact of accounts receivables on the performance of salespersons is largely ignored in sales literature. However, in many sales contexts, managing customers’ accounts receivables is directly managed by the salespeople, and therefore substantially impacts their sales performance. Towards such sales contexts, in this empirical study, we study the effect of customer account receivables and salespersons’ customer orientation on their relationship orientation and customer-related performance. We further analyse the direct impact of relationship orientation on customer-related performance. Using survey-based data from 224 salespersons based out of India, we empirically test the proposed model using partial least squares structural equation modelling. Our findings suggest that accounts receivables from customers and salespersons ‘customer orientation strongly impact relationship building and also improves customer-related performance. The salespersons’ relationship orientation also partially mediates the relationship between customer account receivables and customer-related performance. Therefore, this study provides much-required evidence to establish the salience of salesforce appropriately managing customers’ account receivables so that its impact on their sales performance customer relationships are not adversely affected. NOTE-**To help you access this work, The Published has created a Share Link – a personalized URL providing 50 days' free access to our article. Anyone clicking on this link before March 20, 2021, will be taken directly to the final version of this article on ScienceDirect, which they are welcome to read or download. The link is given below : https://authors.elsevier.com/a/1cUoy3SU%7EVkQrA
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This paper investigates the outsourcing relationship between an original equipment manufacturer (OEM) and a contract manufacturer (CM) when both compete in the same product market. We identify optimal solutions and the favorable conditions that both players may benefit from outsourcing when either one is the dominant player in the Cournot competition in the base setting. In the extended models, we include a supplier in the game who sells the key component to the CM and explore all players’ decisions on pricing and/or quantity. We find that the optimal wholesale price for outsourcing is normally higher when the CM is dominant than that when the OEM is dominant. The Win-Win conditions that both the OEM and the CM favor outsourcing in various scenarios are identified. There exist some scenarios that no outsourcing will be formed due to conflicting interests between the OEM and the CM. The supplier may benefit from outsourcing due to additional OEM's quantity when the OEM's production cost is high. In that case, a Win-Win-Win result for outsourcing occurs for all three players in the extended model.
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The attractiveness of ports is usually a pre-requisite and necessary condition for ports to achieve competitiveness, as well as the springboard to explore the competitive advantages of ports. To determine whether a port is competitive, it is necessary to explore whether it boasts certain factors that make the port attractive to users. The main purpose of this article is to apply the Analytic Hierarchy Process (AHP) method and the Decision Making Trial and Evaluation Laboratory (DEMATEL) technique to evaluate key determinants of attractiveness and their cause/effect relationships for container ports in Taiwan. The empirical results showed that: (1) Top six determinates of attractiveness for container ports are ‘ample cargo sources,’ ‘favorable port charges,’ ‘dense ship network and routes,’ ‘low transshipment costs,’ ‘efficient wharf operations,’ and ‘adequate wharfs and back-line land,’ respectively. (2) Among the above six determinants of attractiveness, ‘ample cargo sources’ is the cause determinant. Three determinants of port attractiveness, ‘favorable port charges,’ ‘dense ship network and routes,’ ‘low transshipment costs,’ which are the effect determinants. They are affected by the determinants of attractiveness of ‘ample cargo sources’. In addition, this study discusses the above findings and expects to provide the study results to Taiwan’s port authorities for reference.
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This paper responds to a gap in the literature regarding the selection of experts for participation in Delphi studies: a methodological forecasting tool that aims to predict the future utilising rounds of surveys with the same group of experts. Defining who the expert is, and thus who should participate, is crucial to the success of any Delphi exercise. While participant selection does not aim for representativeness, selection equity, transparency and fairness is paramount in addition to levels of appropriate knowledge and expertise. This is particularly the case when considering possible future opportunities for the multi-faceted bioeconomy; a concept that is marred with competing interests. Using renewable biological resources to meet future food, feed, fuel and fibre needs, balanced and inclusive bioeconomy development requires input, compromise and consensus from a diverse range of public, private and civil society actors across agriculture, food, marine, forestry, chemical, material and energy sectors. This paper reflects on the process of defining and recruiting Delphi experts in the bioeconomy context. Appropriate selection strategies, applicable to other futures studies, include adherence to value chain and web approaches, an expert closeness continuum and considered screening criteria. These selection strategies also facilitate reporting on the types of experts involved (and thus identifying potential sources of bias) whilst maintaining anonymity. Themes related to expert confidence, objective participation and the power of social learning are also explored. The paper concludes by outlining the benefit of the Delphi methodology as a tool of active stakeholder engagement for enhancing reflection and fostering open-mindedness towards a more sustainable future.
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In this paper, a new method, called Best-Worst Method (BWM) is proposed to solve multi-criteria decision-making (MCDM) problems. In an MCDM problem, a number of alternatives are evaluated with respect to a number of criteria in order to select the best alternative(s). According to BWM, the best (e.g. most desirable, most important) and the worst (e.g. least desirable, least important) criteria are identified first by the decision-maker. Pairwise comparisons are then conducted between each of these two criteria (best and worst) and the other criteria. A minimax problem is then formulated and solved to determine the weights of different criteria. The weights of the alternatives with respect to different criteria are obtained using the same process. The final scores of the alternatives are derived by aggregating the weights from different sets of criteria and alternatives, based on which the best alternative is selected. A consistency ratio is proposed for the BWM to check the reliability of the comparisons. To illustrate the proposed method and evaluate its performance, we used some numerical examples and a real-word decision-making problem (mobile phone selection). For the purpose of comparison, we chose AHP (analytic hierarchy process), which is also a pairwise comparison-based method. Statistical results show that BWM performs significantly better than AHP with respect to the consistency ratio, and the other evaluation criteria: minimum violation, total deviation, and conformity. The salient features of the proposed method, compared to the existing MCDM methods, are: (1) it requires less comparison data; (2) it leads to more consistent comparisons, which means that it produces more reliable results.