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Human Resource Strategies and Firm Performance: What Do We Know and Where Do We Need to Go?

Taylor & Francis
The International Journal of Human Resource Management
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Abstract

[Excerpt] Strategic human resource management (SHRM) has emerged as a, if not the, major paradigm among scholars and practitioners in many parts of the world. This is apparent from the recent literature on international human resource management (e.g., Schuler, Dowling, and De Cieri, 1993), as well from recent reviews of trends in the U.S. (Dyer and Kochan, 1994), Canada (Betcherman, McMullen, Leckie, and Caron, 1994), and the U.K (Lundy, 1994).

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... We identified 22 criteria and related them to the level of phenomenon analysis (individual/employee, unit/organizational and external environment) of each dimension: reaction, learning, transfer, operational results, financial results, and societal impact. The dimensions are presented in Table 1 in a logical order based on the emergence of PMS results, starting with the most immediate and those closest to the PMS and progressing to those that are less immediate, as presented in PMS result evaluation models (e.g., Dyer and Reeves 1995;Schleicher et al. 2019). The frequency of each dimension and its respective criteria in the studies are indicated. ...
... It is important to note that the long-term results of PMS are those that are related to organizational performance, moving away from the individual level and approaching them on the macro-level, where individual efforts are aggregated (Dyer and Reeves 1995). Considering criteria on the unit/organizational level is understandable because, in the face of the difficulties in demonstrating the impact of PM models on organizational performance, it is quite enlightening for researchers and convincing for managers to find a significant impact of PM practices and policies on more distant outcomes, such as financial or market performance (Colakoglu et al. 2006). ...
... For this reason, financial performance is regarded by the HRM literature as the ultimate raison d'être of an organizational system (Becker and Huselid 1998), and it is frequently adopted in studies that assess the effects of strategic HRM practices (e.g., Huselid 1995;Jiang et al. 2012). This dimension is considered one of the defensible outcomes of a strategic HRM system, as pointed out by Dyer and Reeves (1995), along with operational outcomes and those related to HRM. Thus, this study is often referenced to justify the adoption of strategic HRM systems (e.g., Colakoglu et al. 2006;Paauwe and Boselie 2005). ...
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The purpose of this study is to propose an integrative model for evaluating the effectiveness of performance management system (PMS). This model aims to systematize the dimensions and criteria used in the literature and provide clarity in terms of evaluation possibilities. A comprehensive review of the literature was conducted to identify the dimensions, criteria, and causal relationships used in evaluating PMS effectiveness. A sample of 57 articles was analyzed using content analysis. The study established dimensions and criteria that have been neglected in the literature. The review resulted in the proposal of an integrative model for evaluating PMS effectiveness, which incorporates individual and organizational dimensions and criteria identified in the literature. It sheds light on recurrently adopted dimensions, particularly those related to individual-level phenomena, and seeks to clarify current conceptual ambiguities. This study’s originality lies in its integrative approach, which diverges from the prevailing tendencies in the field. This study provides clarity regarding the conceptual confusion surrounding ambiguous concepts and generically applied measures that hinder the drawing of certain conclusions about the effectiveness of PMS.
... The research analyses show that there is no coherent approach to assessing the relationship between TM and performance. Even when using the model proposed by Dyer and Reeves (1994), different measures are used. ...
... Based on the general classification by Dyer and Reeves (1994), we developed a set of measures to evaluate HR-related, organisational, and business performance outcomes. We present detailed information about the measures and their scales below. ...
... Developing a set of fairly universal criteria for evaluating the impact of HRM and TM practices on SMEs' performance seems to be substantial. The classification proposed by Dyer and Reeves (1994) is a very good foundation but requires more detailed indicators and measures. Moreover, as we have concluded, these are HR-related outcomes that shape the TM approach (not the opposite way); the cause-effect relationship should be deeply investigated with regard to other outcomes in the case of SMEs. ...
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Objective: This article aims to identify and explore a potential relationship between talent management (TM) practices and performance in small and medium-sized enterprises (SMEs). Despite the growing number of publications on talent management, scholars rarely investigate such a link in this type of enterprise. Research Design & Methods: We collected data from 200 randomly selected Polish SMEs. We interviewed respondents about the characteristics of TM practices they apply and the performance they achieve. The data revealed three clusters of approaches to TM (acquisition, retention, and complex) and two frequencies in running talent management activities (systematic and occasional). These verified a potential link with HR-related , organisational, and business performance outcomes. Findings: Analyses revealed a statistically significant relationship between TM practices and most HR-related outcomes, some organizational outcomes, and almost no business performance outcomes. Moreover, we proved relationships between approaches to talent management and some performance indicators. Implications & Recommendations: Small and medium-sized enterprises benefit from using a systematic approach to TM in the form of a positive impact on particular performance areas referring to business outcomes and brand recognition. The TM practices SMEs apply help overcome challenges they face. Thus, we advise defining the main goal of TM should before undertaking particular actions. Contribution & Value Added: This article contributes to the body of knowledge on TM in SMEs and explores the relationship between TM practices and performance. Part of the examined relationships between indicators of TM and those describing performance was confirmed as statistically significant.
... © South Asian Research Publication, Bangladesh Journal Homepage: www.sarpublication.com 24 Dyer and Reeves (1995) from a strategic human resources management perspective, categorized organizational outcome to include: human resources outcomes (employee skills and abilities, employee attitudes and behaviors, and turnover), operational outcomes (productivity, product quality, quality of service, and innovation) as well as financial outcomes (sales growth, return on invested capital, and return on assets). Maltz, Shenhar and Merinoin Obuba (2022) views organization outcomes using financial, market, process, people, and future dimensions; and also incorporate Balance Score Card (BSC), and opines that, it is one of the most popular new framework. ...
... Studies in strategic human resources management views organizational outcomes as multidimensional construct. Dyer and Reeves's (1995) in their work on strategic human resource management categorize organizational outcomes into three primary groups. These include: human resources outcomes, operational outcomes, and financial outcomes. ...
Article
The study examined the relationship between meaningful and organizational outcomes in higher educational institutions in Rivers state, Nigeria. Specifically, the study ascertained the relationship between meaningful work and productivity in tertiary institutions in Rivers state. More so, the study examined relationship between meaningful work and innovation in tertiary institutions in Rivers state. The study adopts quasi-experimental design and a cross-sectional survey. The target population of the study comprise 3411 staff in 10 higher educational institutions in Rivers state, Nigeria, including: University of Port Harcourt, Rivers State University, Ignatius Ajuru University of Education, Madonna University, National Open University of Nigeria, Elechi Amadi Polytechnic, Ken Saro Wiwa Polytechnic, Federal Polytechnic of Oil and Gas, Easter Polytechnic and Federal College of Education. However, out of the total population, 358 subjects were determined using Taro Yamane formula. Data were collected through structured questionnaire, while the reliability of the instrument was ascertained using Cronbach alpha coefficient. Data were analyze using Pearson Product Moment Correlation with the aid of Statistical Package for Social Science (SPSS). However, the results of the analysis conducted revealed that there is no significant relationship between meaningful work and research productivity in higher educational institutions in Rivers state; while, in the test for the second hypothesis, it was revealed that there exist significant but very weak positive relationship between meaningful work and innovation in higher educational institutions in Rivers State. Hence, from the findings, the study recommends among others that Higher educational institutions in Rivers state, should give greater degree of autonomy and challenging tasks to employees, in addition, job with purpose, joy, energy aimed at contributing to the society at large, in order to elicit the creative and innovative behaviours and capabilities of their academic staff.
... The growing popularity of SHRM is primarily due to its clear commitment to improve the effectiveness of the organisation. This can be achieved by developing an internally consistent set of HR (Human Resource) practices and strategies that, according to the general model, are well-fitted or tailored to the context of an existing organisation (Dyer & Reeves, 1994) [20] . SHRM is not just about attracting, nurturing, and retaining potential individuals, but also creating a system that aligns your organisation's strategic plans with your organisation's HR strategy. ...
... The growing popularity of SHRM is primarily due to its clear commitment to improve the effectiveness of the organisation. This can be achieved by developing an internally consistent set of HR (Human Resource) practices and strategies that, according to the general model, are well-fitted or tailored to the context of an existing organisation (Dyer & Reeves, 1994) [20] . SHRM is not just about attracting, nurturing, and retaining potential individuals, but also creating a system that aligns your organisation's strategic plans with your organisation's HR strategy. ...
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The premise of HRM practices is that an organisation's most important resource is its people, and that its performance depends heavily on them. For HRM to have a meaningful impact on organisational performance, an appropriate range of human resource policies and processes must be developed and effectively implemented. SHRM is an approach that defines how the organisation's goals are achieved by its employees through human resource policies and practices that are integrated with the human resource strategy. SHRM's growing popularity is primarily due to its clear commitment to improving organisational performance. However, studies on the linkage between SHRM practices and organisational performance that have been carried out in the African perspective, are very few especially in a public organisation. The purpose of this study was to examine the impact of SHRM practices on organisational performance. The study was conducted at the National Assembly of Zambia which has its presence in all the one hundred and fifty-six (156) Constituencies through Parliamentary Constituency Offices. The study utilised quantitative research method. Data was collected from the study participants using a questionnaire. Collected data was analysed using descriptive statistics and statistical inference (Pearson Correlation Coefficient and Multiple Regression Analysis). The Pearson Correlation Coefficient was used in order to find out the relationship between the variables and the Multiple Regression Analysis was used in order to find out the impact of independent variables on the dependent variable. The hypothesis test results revealed that there was a relationship between all HRM practices and organisational performance at the National Assembly of Zambia. However, it was revealed that organisation and resourcing had a negative and weak, positive impact on organisational performance, respectively. Learning and development, performance and reward management and employee welfare had a significant impact on organisational performance. The study therefore concluded that SHRM practices have significant impacts on performance of the Zambia National Assembly. The study recommended the need for institutional transparency, employee engagement and access to information by employees. The study also recommended that the Zambia National Assembly should also have a deliberate policy on continuous professional development as well as a succession plan policy.
... El segundo criterio empleado se refiere a si el trabajo en cuestión analiza el efecto sobre los resultados de determinadas prácticas de RRHH de forma independiente o, por el contrario, establece sistemas o configuraciones de prácticas consistentes entre sí. La idea que subyace a la consideración de sistemas de prácticas de RRHH es que la utilización conjunta de una serie de actividades de gestión de personal, puede dar lugar a efectos sinérgicos (BECKER y GERHART, 1996;Brown et al., 1993;DYER y REEVES, 1995;WOOD, 1996). Los trabajos que defienden el enfoque de sistemas, por tanto, parten del supuesto de que el efecto de las acciones de RRHH en los resultados organizacionales será mayor si dichas acciones son consistentes entre sí, o lo que es lo mismo, cuando se produce un ajuste interno entre las prácticas de personal. ...
... Como resultados derivados directamente de la gestión de RRHH, se utiliza una variable denominada «Ratios de personal», creada a partir de la suma de tres escalas tipo Likert de 1 a 5 puntos. Cada una de ellas refleja la opinión de los directivos acerca del estado de tres indicadores de personal: la rotación del personal, el absentismo y los conflictos laborales (DYER y REEVES, 1995;ULRICH, 1997). Señalar que cuanto más alta sea la puntuación dada por las empresas a estas variables, en mayor medida están presentes en la misma dichos problemas. ...
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2.º Premio Estudios Financieros 2000Modalidad: Recursos Humanos Desde que surge el enfoque estratégico de recursos humanos en los años ochenta, se ha tratado de investigar empíricamente la relación existente entre las prácticas de gestión de recursos humanos y los resultados de la empresa. Los estudios realizados se han centrado, básicamente, en el ámbito norteamericano y han adoptado diferentes perspectivas de análisis, lo que dificulta extraer conclusiones generalizables de los mismos. Este trabajo estudia dicha relación desde las cuatro principales perspectivas de análisis identificadas en la revisión de la literatura y para una muestra de empresas españolas. Los resultados obtenidos proporcionan evidencia de que el desarrollo de las denominadas prácticas universalistas de gestión de recursos humanos influye de forma positiva en los resultados obtenidos por la empresa. Particularmente, los resultados mejoran cuando se implantan sistemas de prácticas de recursos humanos consistentes entre sí, más que cuando se ponen en marcha prácticas aisladas, e independientemente de su adecuación a la estrategia adoptada por la empresa. Las implicaciones de estos resultados para futuras investigaciones se comentan al final del trabajo.
... According to Dyer and Reeves (1995) conclusion, the multifaceted purposes of performance appraisal including guiding HR actions for example hiring, promotions, rewarding employees performance, providing feedback to the firm, identifying training and development needs e.t.c in order to improve the individuals performance on the job and offer useful data for human resource planning. This view was further supported by Lillian, Mathooko, and Sitati, (2011) who contended that the information gathered during performance evaluation provides basis for proper rewarding of performance among other direct linkages to employee performance. ...
... Furthermore, the standard deviation indicated that the variation in the responses was minimal. The findings of the study confirm the argument by Dyer et al. (1995) that performance is useful in order to improve the individual's performance on the job and offer useful data for human resource planning. ...
... For instance, De Kok & Uhlaner (2001) and Wagar (1998) (2005) and seek to explore the level of HRM formality and relate it with performance of MSMEs. Dyer and Reeves (1995) have analyzed four studies and revealed the relationship between HRM practices and firm performance. Becker and Gerhart (1996) reviewed seven studies on HRM practices and firm performance which confirmed significant relationship between the two variables. ...
... Recently, empirical evidence has revealed HRM practices affect organizational performance (Che Ros & Kumar, 2006;Subramony, 2009;Uysal, 2008;Wang & Zhang, 2005). Dyer and Reeves (1995) have analyzed four studies and revealed the relationship between HRM practices and firm performance. Becker and Gerhart (1996) reviewed seven studies on HRM practices, and firm performance confirmed significant relationship between two variables. ...
... This dissertation aims to further unravel the relationship between red tape and employee-level outcomes, by focusing on two overarching research questions (RQ), namely: As can be seen in the above-stated research questions, this dissertation focuses on the relationship between red tape and HR outcomes. "HR outcomes" is an umbrella term representing employee-related outcomes, comprising various employee attitudes and behaviors (Den Hartog et al., 2013;Dyer & Reeves, 1995;Paauwe & Farndale, 2017). ...
... More specifically, employees' attitudes and behaviors are not only an important outcome in themselves (i.e., they are critical determinants of human functioning in general De Neve et al., 2013]), but they are also an important resource to achieve organizational goals (Steijn & Knies, 2021b). For example, behavioral and attitudinal HR outcomes are crucial for establishing sustainable changes in organizational performance (e.g., productivity and quality), financial performance (e.g., return on investment), and market performance (e.g., stock value) (e.g., Den Hartog et al., 2013;Dyer & Reeves, 1995;Paauwe, 2004;Van Thielen, 2019;Wright & Nishii, 2007. In addition, since public sector employees have a large impact on society, their functioning does not only affect public sector performance, it also has a profound impact on society in general . ...
Thesis
The public sector is characterized by high levels of formalization, as rules, regulations, and procedures form the basis of public sector employees’ working lives. Unfortunately, many of these rules, regulations, and procedures turn out to be burdensome, while also lacking functionality, and can thus be classified as red tape. Interestingly, the amount of perceived red tape is not only determined by objective organizational conditions, but also depends on the subjective perceptions of employees. Past literature revealed that red tape harms employees’ attitudes and behaviors. However, the underlying mechanisms and boundary conditions explaining why employees react to red tape in a certain way remain unclear. By investigating how and when red tape is related to employees’ attitudes and behaviors, this dissertation adds to a better understanding of the consequences of red tape. Our focus on employees’ attitudes and behaviors is extremely relevant, as attitudes and behaviors are critical determinants of human functioning, while also being important resources to achieve organizational goals (e.g., organizational performance). This dissertation aims to answer the following research question: “What are the underlying mechanisms and boundary conditions explaining the relationship between red tape and employees’ attitudes and behaviors?”. To answer this question, we conducted four empirical studies for which we collected perceptual survey data among head nurses, teachers, and school leaders. Our first empirical study (Chapter II) provides evidence for a negative relationship between head nurses’ red tape perceptions and their job satisfaction. As we collected our data amongst employees with managerial responsibilities, we were able to test whether red tape is negatively related to leaders’ managerial discretion. In this respect, our results suggest that red tape indeed limits head nurses’ freedom and authority to make decisions as a leader. In turn, this lower discretionary room is related to lower levels of job satisfaction. Interestingly, our findings also indicate that when head nurses are autonomously motivated, their red tape perceptions are less strongly related to their discretionary room and their job satisfaction. In other words, since autonomously motivated head nurses find their work interesting and spontaneously satisfying, their motivation helps them to cope with the presence of red tape. Consequently, organizations should put extra effort into stimulating their workers’ autonomous motivation. Next, Chapter III reveals that teachers’ red tape perceptions originating from digital tools are positively related to their turnover intentions. Looking deeper into this relationship, we see that being confronted with high levels of red tape originating from digital tools is positively related to emotional exhaustion, which, in turn, is positively related to teachers’ intention to leave their organization. By specifically focusing on the presence of red tape within digital tools, we provide evidence that digitalization is not always a fully positive transformation, as digital tools can also put additional job demands on employees, resulting in negative HR outcomes. Interestingly, we also found evidence suggesting that when school leaders perceive high levels of red tape, the red tape originating from digital tools with which their teachers are confronted is stronger related to the emotional exhaustion and, indirectly, the turnover intentions of these teachers. As our findings reveal that leader red tape amplifies the harmful effects of red tape at a lower organizational level, leaders should pay attention to the signals they send to their subordinates. Following, Chapter IV provides empirical evidence for a negative indirect relationship between teachers’ red tape perceptions originating from digital tools and their affective commitment, through role ambiguity and work engagement. More specifically, analyses revealed a serial mediation in which red tape originating from digital tools is positively related to role ambiguity, which, in turn, is negatively related to work engagement, which, ultimately, positively relates to affective commitment. This suggests that when teachers experience many pointless and burdensome rules related to the digital learning environment, these teachers can get confused about their job responsibilities and what is expected of them. In turn, this confusion is associated with reduced enthusiasm, energy, and immersion in the job. Subsequently, this lower work engagement is associated with lower emotional attachment to the school. Lastly, Chapter V explores the relationship between red tape and teachers’ employability competences. Our results provide evidence for a negative relationship between red tape and balance, suggesting that when teachers are confronted with large amounts of red tape, they may, for example, no longer feel that their work efforts are in proportion to what they get in return. Additionally, we found evidence for a negative relationship between red tape and personal flexibility, suggesting that when teachers face high levels of red tape, they experience more difficulty adapting to changes in the labor market. Next, our analyses indicate that perceived impact on work outcomes acts as an underlying mechanism: When teachers are constrained by red tape, it is hard for them to believe that they can influence outcomes at work, which, in turn, is associated with lower levels of balance and personal flexibility. Additionally, we provide empirical evidence that when schools provide sufficient developmental rewards to their teachers, the relationship between teachers’ red tape perceptions and their perceived impact on work outcomes will be less strong, which indirectly also weakens the relationships between red tape and balance and personal flexibility. Consequently, we can conclude that when organizations provide sufficient immaterial inducements, such as participation in decision-making and access to training, employees will feel less constrained by the presence of red tape, and feel therefore better able to influence work outcomes. Importantly, as past research reveals that red tape’s negative consequences do not significantly differ across different sectors and contexts, we posit that the generalizability of our findings might go beyond the nursing and teaching context. However, it is also important to emphasize that the variables studied in this dissertation were measured only at a single time point. Assumptions about the causality of the relationships found are thus based purely on theoretical arguments.
... Contingency theory in SHRM postulates that HR practices' outcomes depend on the degree of fit with the internal and external environment. The best practice approach to HRM is this theory which posits that there cannot be a universal best practice in HRM because the context and strategic requirements of the organization are unique (Dyer & Reeves, 1995). For instance, an organization operating in a highly volatile environment such as a technology firm might consider the aspect of innovation and flexibility in its human resource management practices as critical compared to a manufacturing firm that might consider efficiency and conformity to set norms as critical. ...
Article
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In the fast-changing business world of today, Strategic Human Resource Management (SHRM) practices are essential for improving organizational performance in constantly changing environments. This study, which utilized both qualitative and quantitative methods, explored how effective SHRM practices are in facilitating organizational success. Information gathered from 75 companies across various sectors and locations was assessed using both quantitative and qualitative methods. Quantitative analysis confirmed strong positive links between HRM practices like recruitment, training, and performance reviews and organizational performance indicators such as revenue growth, profitability, and productivity, highlighting HRM's crucial role in meeting organizational goals. Qualitative findings provided additional clarity on stakeholders' viewpoints, obstacles faced, and approaches for improvement. Participants acknowledged the beneficial effects of SHRM strategies in increasing employee engagement, improving skill growth, and nurturing an innovative culture. Nevertheless, the need for strategic approaches to HR management was emphasized due to challenges like limited resources, reluctance to change, and the intricacies of dynamic environments. The goals of the research were to evaluate how effective SHRM practices are perceived to be, pinpoint the difficulties faced in putting them into action, and provide suggestions for improving SHRM practices. Through focusing on involving stakeholders, constant learning, and investing in technology, companies can use SHRM strategies to succeed in changing environments, attaining lasting growth and a competitive edge. This study helps organizations understand how to navigate complexities and uncertainties, offering useful insights for HR professionals and organizational leaders.
... What a teacher does in the classroom depends to some degree upon his approach to learning situations. However, students' negative attitudes toward learning may be related to the method of instruction (Dyer, 1995). For effective teaching and enhanced students' interest and performance in chemistry to take place, the teacher must stimulate, motivate encourage, and maintain active participation of the students, through the selection of appropriate instructional method(s). ...
Article
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This study investigated and examined modeling as an instructional strategy for motivating, maintaining and enhancing students' interest and performance in chemistry. Descriptive survey design was used. The sample size used for the study was 120 respondents (students and teachers) randomly selected from two secondary schools and two higher institutions from two Local Government Areas of Edo State, Nigeria. Six research questions, twenty two question items and three null hypotheses were formulated to guide the study. Data were collected from respondents using sets of questionnaire structured in three point rating scale of agreement. The data were analysed using both descriptive and inferential statistics. The findings shows that the respondents perceived modeling as an effective and impactful instructional strategy which is adequate and to a great extent, could be used to motivate, maintain and enhance students interest and performance in chemistry. The study also shows that modeling is a very adequate instructional strategy in chemistry that is closely related to other complementary alternative instructional strategies on one hand and students interest and performance in chemistry on the other hand and that modeling could be improved upon for the enhancement and advancement of chemistry by combining it with other complementary strategies. The study recommended that Teachers should be adequately sensitized on the importance of modeling to chemistry among others.
... Use of best HR practices shows a stronger association with firm's productivity in high growth industry [8]. Ample of the existing research on the relationship between HR practices and performance of the employees and proposed that there is a positive relationship between the HR practices on employee job performance and also revealed that in the competitive environment of modern era organizations are persistently improving performance of their employees by improving HR practices [11]. ...
Article
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This study aims at exploring the impact of high performance HR practices on employees' job performance. The study sought to establish the effect of job design, training and development, motivation, supervisory support, working environment and compensation on employees' job performance in Leather goods manufacturing companies at Vellore district. The research design used was descriptive survey research design. Stratified proportionate random sampling was used. Data was collected using questionnaires and analyzed by using descriptive statistics, correlation and regression analysis, chi-square and Friedman test was done to establish the relationship between various HRM practices and employees' job performance. Data was presented in the form of tables. Based on the findings, job design, supervisory support and work environment are having a positive and significant relationship with employees' job performance and training and development, motivation and compensation are not having a significant relationship with employees' job performance. Conclusions as well as implications are discussed.
... Secondly, values education should be integrated into various scientific approaches (Dyer & Reeves, 1995;Saripudin et al., 2021), contextual approaches (Johnson, 2002;Komalasari, 2012), and learning models, including project-based learning so that the project implementation and the resulting products are rich in Pancasila character values that encompass moral knowing, feeling, and action (Lickona, 1992). Values education is crucial in 21st-century learning to develop Life and career skills as key skills needed by students to live and work in diverse and complex environments, face life problems, and proactively and creatively find solutions to overcome them (Ball et al., 2016;Binkley et al., 2010). ...
Article
This study aims to describe the conceptual model of digital-based living values activities project learning, students’ perceptions of implementing this model, and the reinforcement of students’ Pancasila character. The research utilised a mixed methods approach on students and teachers at junior high schools in Bandung, Indonesia. The findings reveal that the digital-based living values activities project learning model integrates project-based learning, living values education and digital learning. Students perceived the implementation of this model quite positively, and the reinforcement of students’ Pancasila character was categorised as good. This model can be used to strengthen students’ character.
... Moreover, it explores HR practices that simultaneously satisfy two company-level performances of different attributes by using ML that can be analyzed, including two or more dependent variables in one model. The major outcomes that previous studies have investigated can be categorized into three groups: (1) human resource outcomes (absenteeism rate, turnover rate, individual performance, and team performance), (2) organizational outcomes (productivity and quality of service), and (3) financial outcomes (return on investment and return on assets) (Dyer and Reeves 1995). ...
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An organization’s human resource management practices are essential for its competitive advantage. This study specifically examined human resource (HR) practices that predict corporate performance (employee turnover and firm sales) based on a backpropagation neural network (BPN)-based causality analysis. This study aims to test how to optimize human resource practices to improve organizational performance. This study elucidated the effect of HR practices and organizational-level factors on predicting employee turnover and firm sales. The BPN-based causality analysis revealed the relative importance of explanatory variables on firm performance. To test the model, it employed the Human Capital Corporate Panel open data on Korean companies’ HR practices and other characteristics. The analysis identifies causal relationships between specific HR practices and firm performance. The results show that compensation-related HR practices are most influential in predicting firm sales and employee turnover. Moreover, training-related HR practices were modest, and talent acquisition and performance management practices had relatively weak effects on the two outcomes. The study provides insights into how human resource practices can be optimized to improve firm performance and enhance organizational effectiveness. The findings of this study contribute to the growing body of research on the use of machine learning in HR management and suggest practical implications for managers’ insights to optimize HR practices.
... Such practices guarantee the efficient utilization of their workforce (Pradhan & Shrestha, 2022). Prior HRM-related research revealed that businesses that align their HRM practices with their company strategy can achieve better results and outcomes (Becker & Gerhart, 1996;Dyer & Reeves, 1995;Becker & Huselid, 1998;Guest, 1997). Pfeffer (1994) highlighted how crucial human resources are to an organization's long-term success. ...
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This study aims to examine the essential dimensions of strategic human resource management (SHRM) practices in Nepalese banks and insurance companies. It was carried out among managerial-level staff of eight banks and eight insurance companies in Nepal. A total of 240 questionnaires—15 for each of the 16 organizations—were distributed. 163 questionnaires in all (67.92%) were returned and used in the study. This study used a checklist measure of SHRM practices. The degree of application is assessed by assigning 1–6 points to each practice item. Six dimensions—career development and promotion, employee participation, quality control (QC) program, management by objectives (MBO), team management, and corporate culture—are used to classify SHRM practices. The results indicate that all SHRM practices are typically well-perceived. Commercial banks and insurance businesses differ significantly in all aspects of SHRM practices. Employees in banks perceive more positive SHRM practices than those of insurance companies. Due to their alluring employment opportunities and strong SHRM practices, banks may be able to lure individuals from the insurance companies. Compared to commercial banks, which might acquire qualified workers from the labor market, insurance companies are more likely to have higher staff turnover. As such, they must take these realities into account. Because of this, both the banks and insurance companies must ensure that their SHRM policies and HR investments draw in and keep competent applicants from the job market.
... Maga a versenyképesség-megközelítés is változott, hiszen a korábbi, nagyvállalatokra és hard faktorokra és erőforrásokra (Barney, 2001) iparágra és versenyre (Porter, 1991), vállalati outputra vagy növekedésre fókuszáló modellek mellett egyre nagyobb teret kaptak a belső és soft tényezők (Krugman, 1994), a tudásmenedzsment (Chilton & Bloodgood, 2014), a vállalati méret (Acs & Audretch, 1988) felé forduló megközelítések. A versenyképességnél komplexebb vállalati siker is egy hasonlóan összetett és tág fogalom: érthető alatta a konkrét számokban megjelenő eredményesség (növekvő árbevétel, csökkenő költségek, emelkedő profit, növekvő vevőjövedelmezőség), a célok teljesülése és az emberi erőforrások kapcsolata (Dyer & Reeves, 1995), de ugyanígy szerepet kap benne a vezetői siker vagy az üzleti kapcsolatok sikeressége (Bódi-Schubert, 2012). ...
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A tanulmány célja a hazai vállalatok sikerességének vizsgálata, a versenyképességet csökkentő gátló tényezők aspektusából. A hazai vállalatok versenyképességének mélyebb megértésére koncentrálva a sikerességüket gátló belső tényezőket igyekeztek beazonosítani a szerzők. Az elemzések reprezentatív mintán készültek, így az eredmények megalapozottnak tekinthetők. A versenyképességet gátló tényezőket több dimenzió mentén is vizsgálták, és jól látszik, hogy e tényezők a vállalat mindennapi működésére is hatással vannak. Megállapították, hogy minél innovatívabb, kockázatvállalóbb és tudásmegosztásban aktívabb a vállalat, annál kevésbé érintett a gátló tényezők hatásában. A nemzetköziesedés aspektusából tekintve, minden szempontból jobb eredményeket hoztak azok a vállalatok, amelyek exportálnak vagy nemzetközi piacon jelen vannak. A sikeresebb vállalatok folyamatosan új stratégiai kezdeményezésekkel, rugalmas alkalmazkodással biztosítják a folyamatos és tartós versenyelőnyüket.
... The present study considers the theoretical model turned from the study of Guest et al.'s (2000) model (Figure 1), which links human resource strategies and organizational performance through the mediating effect of HR outcomes. The present model depicts the Strategic practices concerned with human resources include HR planning, recruitment and selection (Dyer and Reeves, 1995;Dyer, 1984;Noe et al., 2006) Development strategy (DEV) Strategic HR practices related to learning and development and performance management of employees (Walton, 1999;Peteraf, 1993) Retention strategy (RET) Strategic HR practices enable an organisation to retain its best-performing employees. It includes compensation and reward practices, career planning, succession planning, employee ownership, recognition, employment security, information sharing, participation and empowerment, flexibility in work, and practices that reduce status distinctions and remove barriers (Armstrong, 2009;Cappelli, 2000) Soft TQM -HR practices ...
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Purpose The present research focuses on improving the awareness related to soft total quality management (TQM) practices by looking from the viewpoint of strategic human resources (HR). In addition, it is intended to reflect on the resulting soft TQM-HR outcomes and determine the mediating effect between soft TQM-HR strategies and organizational effectiveness (OE). Design/methodology/approach An exploratory research methodology with an online survey technique was adopted for the study. Three hundred and three managerial-level personnel from nine large Indian manufacturing organizations participated in the research. A theoretical model is projected and verified using correlation and mediation analysis. Findings The results show that commitment, reduced turnover intentions and satisfaction levels of employees mediate the relationship between resources, development and retention strategies and OE. However, the retention strategy has the strongest association with the OE of the three strategies. Also, of the three HR outcomes, satisfaction was strongly associated with OE. The analysis proved that the proposed model is an acceptable fit. Practical implications Implementing HR-related TQM strategies will likely impact OE since it elicits positive HR outcomes such as commitment, reduced turnover intention and satisfaction. Recognizing human resources as a unique strategic asset will help HR managers devise adequate resourcing, development and retention strategies instrumental in executing TQM. Originality/value The present micro study is unique in scrutinizing the influence of soft TQM-HR practices on organizational effectiveness by analysing the mediating effects of commitment, reduced turnover intention and satisfaction in Indian large-scale manufacturing organizations. The study is unique since no literature deciphers the linkages between HR strategies and organizational effectiveness in the Indian manufacturing sector.
... Governance is a key strategic issue that has to be planned and monitored in order to ensure the success of the company (Manzoni & Islam, 2009). During the last decades, literature pointed out a lot of issues related to board structure (Barnhart et al., 1994), diversity (Kilduff et al., 2000), and human resource management (Dyer & Reeves, 1995) and its role in the performance and risk assumed by the company. Several topics are still under discussion in order to understand if their role is still relevant nowadays even after the pandemic experience. ...
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Two of the most challenging issues that all the companies are currently facing worldwide are related to the impact of new technology on firms’ business model and the governance issues that may matter for a company also due to the new technology opportunities.
... Among the definitions, there is the one proposed by Kaplan and Norton (1992), who consider that, to measure organizational performance, financial and non-financial indicators are needed that allow evaluating the degree of achievement of proposed goals and objectives. It has also been defined in terms of the well-being of stakeholders (Dyer & Reeves, 1995). ...
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Servant leadership positively influences the performance of organizations since it focuses on developing the most critical capital of organizations – human beings. The study aims to analyze the influence of servant leadership on organizational performance mediated by organizational culture focusing on administrative staff in Peru. It uses a quantitative approach and non-experimental design. The data were obtained transversally from 465 union members-administrative staff through a virtual survey with a 20-item Likert-type questionnaire, verifying the data for compliance with the underlying assumptions. For data processing, the SPSS AMOS program was chosen, subjecting the data to confirmatory factor analysis and using the structural equation model to test the proposed hypotheses. The results show that, for administrative staff, organizational culture partially mediates the influence of servant leadership on organizational performance at 0.127. While servant leadership positively influences organizational performance (β = 0.341, p < 0.01), it also positively influences organizational culture (β = 0.492, p < 0.01). Furthermore, organizational culture positively influences organizational performance (β= 0.262, p < 0.01). The study confirms the importance of servant leadership in the performance of organizations. Also, it provides evidence to affirm that organizational culture is fundamental in explaining this influence, thus filling the research gap.
... Many scholars in SHRM have promoted the overall benefits of adopting the bundle of complementary HRM instead of focusing on specific components of HRM such as reward management (Becker & Gerhart, 1996;Delery & Doty, 1996;Huselid, 1995;MacDuffie, 1995;Wright & Boswell, 2002). Nevertheless, the trend among the SHRM scholars to view HRM as the bundling of different practices has led to the contrary that attention to the impact of individual practice of HRM systems on organizational performance is insufficient yet shallow (Delery, 1998;Dyer & Reeves, 1995;Guest, 1997;Jiang et al., 2012;Laundon, 2018). Hence, this drawback justifies for the current study to contribute in-depth observation of the effects of rewards in the organizational context. ...
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Purpose: The main intention of this study is to better comprehend the potential of rewards, entrepreneurial orientation (EO), and their impact on the performance of Indonesian manufacturing firms transforming into Industry 4.0. Design/methodology/approach: This study achieved its objectives by conceptual analysis of the rewards relationship with the performance of an organization, expectancy theory, resource-based view (RBV) theory, and extant literature. Findings: This study indicates that a comprehensive rewards policy alone is insufficient to improve the performance of the Indonesian manufacturing industry. The fully mediating models hypothesised with the application of expectancy theory and RBV models suggested that the dimensions of EO have significant impacts on improving the performance of the manufacturing firm. Practical Implications: This study measures the adoption of EO as a mediator in examining the mechanism of rewards management to improve the performance of the manufacturing industry underpinned by the expectancy and RBV theories. Originality/Value: The originality of this study is to demonstrate that the implementation of rewards management in the Indonesian manufacturing firm can be enhanced using a proper mechanism, to improve better firm's performance.
... The study was underpinned by the Manpower Utilization Theory of Dyer and Reeves (1995). The theory emphasizes on 2 quality and quantity of manpower variables. ...
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This study assessed the teacher placement and utilization and their impact on Basic Education Certificate Examination (BECE) performance in the Kassena/Nankana Municipality. The study has the following objectives: Factors influencing teacher placement in public basic schools and the impact of teacher placement on BECE performance. The study gathered data from 99 teachers from 10 Junior High Schools in the Municipality through questionnaire administration. The data on BECE performance of schools were obtained from the schools over 2015-2019. The schools were made up 5 urban and 5 rural schools. All descriptive analysis was done with SPSS, version 21.0. The study based on Hausman specification test, used random effect model to estimate the impact of teacher placement and utilization on BECE performance of the selected schools. Majority of the respondents considered ability to speak the local language, good health facility, easy access to professional development, access to information and modern technology in the community before accepting posting. It was however revealed that peace and harmony are only condition helping to retaining teachers. Teachers taught skills and knowledge acquired at the colleges of education, they were also made to handle other subjects outside their field. Teacher placement has significant positive influence on BECE performance of the schools.
... If human resource planning makes workers more willing to put in extra effort, those workers will be more productive (Afzal et al., 2013). Similarly, Dyer and Reeves (1995) say that better planning for human resources can change the daily work of each employee by affecting their skills, drive, and the way the company is set up. It was found in this study that planning for human resources leads to higher output, such as more sales per employee. ...
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The study investigates the empirical examination of human resource planning in the cooperative sector. It aims to assess the impact of forecasting manpower demand and strategic action on the overall performance of these organisations. This paper aims to provide a comprehensive analysis of the intricate relationship between human resource planning and organisational performance. The selection of firms was conducted using stratified sampling techniques within the cooperative sector. The exploratory research design was selected as the primary research paradigm to uncover and understand reality. In this quantitative study, information came from a sample of 54 cooperative employees, specifically in the areas of Kalimati, Balkhu, and Teku. A meticulously developed structured questionnaire was employed, and the resulting data were subjected to analysis utilising SPSS version 20. Data collection has been conducted using convenience sampling. The results of the study suggest a noteworthy correlation between human resource planning and organisational effectiveness. Based on the findings, it is recommended that the cooperative sector and its human resource managers should consistently conduct manpower audits and planning. This will allow them to proactively assess the demand and supply situation in the labour market before proceeding with employee recruitment.
... Following the AMO framework, HRM practices aim to enhance employees' motivation, thus affecting firms' organizational performance. To provide an insight into the HRM-performance relationship, it is necessary to explore the role of employees, since employee performance may be a key element in the link between HRM and organizational performance (Dyer & Reeves, 1995). Jiang, Lepak, Hu, and Baer (2012) point to employee performance as a reasonable outcome that is directly linked with HRM practices, including reward and performance management. ...
... The value-based blended learning model integrated value learning as an important part of blended learning, in addition to discovery-inquiry learning, problem-based learning, project-based learning, and even game-based learning. The models apply the scientific approach (Dyer & Reeves, 1995), contextual approach (Johnson, 2002;), authentic learning, and authentic assessment (Wiggins & Mc. Tighe, 2011;Komalasari & Masyitoh, 2022) within the framework of developing 21st-century competencies that include life and career skills, learning and innovation skills, and information, media, and technology skills (Trilling & Fadel, 2009 Instruction, October 2023 • Vol.16, No.4 Second, students have a very good perception of the implementation of value-based blended learning. ...
... Hence, HR practices can affect employees' exchange relations with the organization in positive ways. Evidence shows that HR practices positively influence retention, effort, commitment, and motivation [53,54]. Thus, employees may feel attached to the organization's goals and develop an emotional bond to the overall organization [55,56]. ...
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In this study, we examine the relationship between supervisor gender, the adoption of HR practices, and employee commitment. Based on leadership theories arguing that female supervisors are more focused on employee needs than male supervisors, we suggest that female supervisors are more likely to adopt HR practices that address employee needs. Using social exchange arguments, we predict that this in turn leads to higher affective commitment among employees. We test our theoretical predictions using three waves of the German Linked Personnel Panel (LPP). Our results indicate that female supervisors promote personnel development practices (DP) more than male supervisors, which has a positive impact on employees’ affective commitment to the organization. We find no statistically significant effect of a female supervisor on the provision of family-friendly work practices (FFWP). We discuss the implications of these findings and suggest avenues for future research.
... The employees' views of HRM practices are often assumed as an essential intervening task in the connection between the HRM system and its results. In addition, the execution outcomes of HRM can be viewed as organizational results (e.g., yield measures in terms of profitability, efficiency, or quality) and HR-related results (e.g., attitudinal and social effects among employees in terms of satisfaction, commitment, and intention to stay) (Dyer & Reeves, 1995). Thus, the underlying basis here involves coordinating the overall company strategy with the HR strategy or technique, resulting in increased performance (Appelbaum et al., 2000). ...
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The book "Organizational behavior and transformational leadership" presents the construction of an inductive model, called the employee-directed transformational leadership model (EDTLM), which theoretically implied relationships among transformational leadership, human resource practices, employee commitment, and employee performance. It also introduces the HRM practices, transformational leadership, employee commitment, and employee performance discourse in six chapters covering its definitions, practices, theories, dimensions, importance, analysis, and results. The book could be used to guide the management team of construction companies to focus on the interrelationships among EDTLM constructs, their variables, and values to improve employee performance. The book is suitable for use by students in various fields of study, academics, researchers, managers, and policymakers alike
... Küresel rekabet, teknolojinin geliĢmesi, iĢ döngüsünün kısaltılması ve üretimden bilgiye dayalı ekonomiye geçiĢ, sürdürülebilir rekabet avantajı yaratacak kaynak arayıĢındaki iĢ dünyasını etkilemektedir (Dyer ve Reeves, 1995). Bu değiĢiklikler, yeni rekabet avantajı yaratacak kaynakları bulmak için kuruluĢlara baskı yapmaktadır. ...
... The existing scholarship on HRM has studied the direct effect of personnel management on organization performance (Dyer & Reeves, 1995;Wright et al., 2001). The results of these studies have been verified empirically as well (Delery & Doty, 1996;Huselid, 1995;Macduffie, 1995). ...
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This study investigates the multilevel impact of corporate entrepreneurship and learning capability on job satisfaction and organizational commitment and reveals the moderating effect of social capital. Using a quantitative approach based on secondary data from the Human Capital Corporation Panel (HCCP) provided by the Korea Research Institute for Vocational Education & Training (KRIVET). A total of 344 people working for 67 SMEs were processed to infer the results through the hierarchical linear model (HLM). We found that corporate entrepreneurship and learning ability had significantly positive effects on organizational commitment and job satisfaction. Further, social capital had a moderating effect only on the relationship between corporate entrepreneurship and organizational commitment, and there was no moderating effect on the relationship between corporate entrepreneurship and job satisfaction as well as the relationship between learning capability, organizational commitment, and job satisfaction. To inspire corporate entrepreneurship, individuals or teams should work with the company to create new organizations or incite innovation within the organization. Through social interaction, we must build and expand the consensus of our members and share values, attitudes, and objectives. Drawing on these findings, we suggest directions for future research.
... An adapted version of the high-commitment HRM scale by Lepak and Snell (2002) was used to measure the HRM approach, that is, the HRM approach through HRM systems or bundles of practices (Dyer & Reeves, 1995;Hauff et al., 2014). The scale was reverse coded to obtain a control-oriented HRM scale. ...
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Since the millennium, marketization of upper secondary education involving control, accountability, and performance has changed the working life of many teachers in the Western world. The objective of this paper is to examine the relationship between turnover intention and control-oriented HRM, performance appraisal, and heteronomy. Leader-member exchange (LMX) is tested as a possible mediator and moderator. The study is based on quantitative data from a survey of Norwegian high school teachers (n = 1055) in three areas. Sample characteristics correspond with characteristics for the overall teacher population in Norway. The main methods of analysis include path analysis and bootstrapping. Analyses uncover positive relationships between turnover intention and all three variables. LMX mediated all relationships. No moderation effects of LMX were found. Direct relationships did not differ with gender, but mediation effects did. Among female teachers control-oriented HRM and heteronomy disturbed the LMX relationship so much that these variables increased their intention to quit. Our study contributes by showing that turnover intention among teachers should be understood in conjunction with marketization and deregulation reforms, as these have increased the proliferation of control-oriented HRM and heteronomy. We highlight the significance of LMX for understanding turnover intentions, and the practical implications of our findings.
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I examine the effects of digitalization and informatization on firm performance (ROE). I employed a multistage DID model, using smart city development as a natural experiment. Using a sample of Shanghai and Shenzhen listed companies, I discover that firms affected by smart city policy are more likely to have better performance. This finding is robust to a series of robustness checks. Cross-section analysis indicates that nonstate-owned firms, firms with lower power levels concentration and western firms are more likely to benefit from smart city construction. These findings can help managers and policymakers to better understand the mechanisms underlying the relationship between smart city development and firm performance and to develop tailored strategies to leverage the benefits of smart city development.
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S’appuyant sur le modèle AMO (Ability, Motivation, Opportunity) et la Théorie de l’identité sociale, cette étude vise à mieux saisir les mécanismes et conditions d’influence de la relation entre les pratiques ressources humaines (RH) efficaces et la satisfaction au travail. Basée sur les réponses offertes par 201 employés qui ont rempli un sondage électronique durant la pandémie de COVID-19, cette étude apporte trois contributions. Premièrement, elle relève l’effet positif des pratiques RH efficaces sur les niveaux d’engagement et de satisfaction des employés. Deuxièmement, elle souligne le rôle médiateur de l’engagement dans la relation unissant les pratiques RH efficaces à la satisfaction au travail. Troisièmement, elle montre le rôle modérateur de l’identification organisationnelle sur cette première relation. Les implications de ces résultats sont discutées en guise de conclusion.
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Various levels of government across Taiwan are eager to promote the establishment of long-term care residential facilities to meet the significant caregiving needs arising from the wave of population aging. However, the successful establishment of an effective mechanism relies on proper supervision and guidance. Therefore, implementing a value assessment system for long-term care service quality management is of paramount importance. Using multi-criteria decision-making (MCDM) approach can provide effective conditions for the establishment of such system and enable a more comprehensive and objective evaluation of long-term care service quality. Using this system, decision-makers can incorporate different indicators based on various needs and weights to evaluate the quality and performance of long-term care services. This facilitates the determination of priorities and the formulation of improvement strategies, thereby enhancing the quality of long-term care services. This study develops an information-based assessment model for a platform that is win-win for both institutions and individuals. The model incorporates consumer reputation and environmental social governance (ESG) dimensions, in addition to indicators such as operational and management efficiency, professional care quality, safety and environmental facilities, and protection of individual rights and interests. Further, it integrates multiple indicator items and employs the analytic hierarchy process (AHP) to decompose and structure complex multi-dimensional issues, thereby aligning itself with current corporate evaluations. It aims to assist care service agencies in making key service quality decisions across different dimensions, and enhance the overall quality and competitiveness of those agencies, while increasing public trust and recognition in the evaluation of care service quality.
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Purpose The purpose of this study is to explore the mechanism of digitalized transformation in organizations’ human resource management (HRM). This study summarizes three basic factors driving the digital transformation process in China: level of perception, level of application and speed of transformation. Design/methodology/approach This study analyzes the strategic transformation process of HRM in Haier, Hisense and Chambroad to explore the human resource digital transformation mechanism in Chinese enterprises. Findings The results of this study show that three HR value chain models can be constructed based on how well HRM deals with business: the efficiency-oriented HRM value chain, quasi-business-oriented HRM value chain and business-oriented HRM value chain. The basic factors – level of perception, level of application and speed of transformation – are observed in the entire HRM digital transformation process. Originality/value This study provides theoretical and empirical insights for enterprises to explore the value of digital technology in HRM and facilitate the digital transformation of HRM.
Chapter
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Carrying out performance assessments on employees and executives is very important because it can have an impact on improving the performance concerned. This increase in performance will automatically have an impact on improving organizational performance. In this case, the role of Human Resource Management is very strategic in creating value that is difficult for competitors to imitate, namely, the value of human resources which is realized in an intangible activity, this value is a response from superiors, subordinates, and the surrounding environment which is equivalent to that in shoulder. Through 360-degree assessment, you can create an effective feedback process on employee and manager performance. By assessing performance, goals focused on improving quality can be better observed. Therefore, such an assessment can support the achievement of competitive advantage.
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Purpose Based on resource-based and dynamic capabilities theorizing, this study explores how human resource analytics (HRA) can improve human resource management (HRM) performance and organizational performance, with creative problem-solving capability (CPSC) as an underlying mediator for creating value from HRA. It also explores how data quality and HRA personnel expertise act as moderators in this relationship. Design/methodology/approach Hypotheses are tested in an empirical study including 191 firms using partial least square structural equation modeling technique. Findings The findings confirm the direct and indirect effect of HRA use and maturity on HRM and organizational performance, as well as the mediating role of CPSC. HRA personnel expertise was found to moderate the relationship between HRA and CPSC, data quality being an important factor. Originality/value The findings contribute to the sparse evidence of value creation from HRA use/maturity on HRM and organizational outcomes, providing a theoretical logic of resource-based view and dynamic capabilities view based on the underlying causal mechanism through which HRA creates value. The study identified complementary capabilities which when combined with HRA use/maturity and CPSC result in value creation.
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As the issue of organizational competitiveness and sustainability in today’s business environment became crucial in all markets, the need to implement the strategic role of human resource management function in organizations becomes a prerequisite. The research problem defined by the authors refers to the definition of the roles that human management function performs in organizations in the Republic of Nigeria in order to examine the level of representation of the strategic role of human resource management function as a prerequisite for sustainability. The main objective of this paper was to define the characteristics of each of the three roles that the human resource management function plays in organizations in Nigeria. This will enable organizations to define more specifically the goals that need to be achieved in order to improve the role of the human resource management function from being administrative to operational and from operational to the strategic one, which is the basis for gaining a competitive advantage and sustainability. Human Resource Management (HRM) is an area of organizational science that deals with the study of all aspects of employment by implementing various activities aimed at aligning the interests of employees with the organization’s strategy. [1] The role of the human resources management function has evolved over time from a traditional and exclusively administrative role, through the modern human resource management in which it had an operational role, up to the strategic role of integrating all activities with the strategic needs of an organization. [2]. It is generally accepted that the basis for gaining a competitive advantage and sustainability is the implementation of the strategic role of human resource management in organizations. [3]. Accordingly, the impact of the human resource management function is observed in relation to its strategic importance for the organization. [4]. Depending on the various circumstances and levels of economic development, the role of human resource management was different. In market developed economies, the role of human resource management is an important strategic function, while in less developed economies, the role of human resource management was under a major influence of the government and administration. [5]. The market of Nigeria, as well as markets of other countries in Central and Western Africa, are becoming attractive for foreign investments. Numerous studies of the role of human resource management function in Western and Central Africa, show a shift in focus from an administrative to a more modern approach to people management. [6]. Since Nigeria became a member of the ECOWAS network, which deals with comparative research of human resource management practices as early as in 1975, with the aim of defining similarities and differences between different countries, primarily in Europe. Numerous researches show positive shifts towards a more modern role of human resource management in organization. [7]. In the research of the impact of human resource management function in relation to its strategic importance for the organization and sustainability, three key issues were defined that are related to the place and status of the human resource management function in top management, the level of participation of the human resource management function in the development of the organization's strategy and the level of participation of line managers in its evaluation and implementation. By analyzing the research studies in Central and Western African countries, especially in Nigeria, Ghana, Benin Republic, Niger, Togo, Cameroon, Chad, Gambia, Angola and Gabon; the authors noticed that there are two key shortcomings. The first one refers to the insufficiently clear boundaries between the administrative, operational and strategic roles that the human resource management function plays in organizations in terms of its integration with the strategic needs and thus the impact it generates in organizations. Namely, the mentioned research studies were focused on the administrative (personnel) and strategic roles of the human resource management function in organizations, neglecting the third role which represents the second development phase in this field and function of human resource management, and which aims to develop and formalize the processes of human resource management in organizations. The second one refers to defining the characteristics of all three roles that the human resource management function performs in organizations. In this paper, the authors focused on overcoming the identified shortcomings, and taking the work of Gooderham et al., and CRANET networks as a baseline for defining the strategic impact of the human resource management function. For research purposes, they defined the characteristics of all three roles and created an extended questionnaire intended to determine if the role of the human resource management function in an organization is administrative, operational (functional) or strategic. Defining the characteristics of each of the three roles that the human resource management function plays in organizations in Nigeria will enable organizations to define more specifically the goals that need to be achieved in order to improve the role of the human resource management function from being administrative to operational and from operational to the strategic one, which is the basis for gaining a competitive advantage and sustainability. Given that the research studies have shown that there are numerous differences that determine the role which the human resource management function assumes in an organization and thus also of the corresponding processes, the authors wanted to examine some of these specifics in the organizations in the Republic of Nigeria. The paper is structured in five parts. The first one deals with defining and analyzing the three basic roles that human resource management can play in an organization with an emphasis on the strategic role that, according to researches, affects the achieving of a competitive advantage and sustainability. In the second part of the paper, the authors introduce readers to the role and practices of human resource management in organizations in Nigeria. The third and fourth parts of the paper deal with research conducted in 86. organizations in Nigeria with the aim of determining the role of human resource management as well as defining the characteristics for each of the defined roles. The fifth part of the paper refers to the discussion about the results and the concluding considerations of the author.
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This study aimed to assess the effectiveness of Human Resource Management (HRM) practices among managers in Jordanian educational institutions, focusing on their impact on employee performance and job satisfaction. Study Population: The study encompassed 55 managers across diverse departments and managerial levels within Jordanian educational institutions (JEI). Sampling Method: A stratified random sampling technique was utilized to ensure representative participation from various departments and managerial hierarchies, this method aimed to capture a comprehensive view of HRM practices within the university, the survey instrument was distributed employing both online and offline methods, online surveys were disseminated via email, while physical copies were distributed personally. The questionnaire included validated scales measuring HRM practices, employee performance, employing a mixed-method approach, this study integrated quantitative analysis using statistical tools like SPSS and PLS-SEM and qualitative insights from open-ended survey responses. Quantitative analysis focused on correlations, regression, and structural equation modeling to examine the relationships between HRM practices and employee outcomes. Results: The analysis revealed robust positive correlations between key HRM practices (Talent Acquisition, Performance Appraisal, Training & Development, and Leadership Support) and both employee performance and job satisfaction. Regression analysis affirmed the predictive role of these HRM practices in enhancing employee outcomes. Based on the findings, recommendations were proposed to enhance HRM effectiveness, including investing in managerial training programs, implementing transparent performance appraisal systems, focusing on strategic recruitment and talent acquisition, fostering strong leadership support, and adapting HRM strategies based on regular feedback. Conclusion: This study concludes that effective HRM practices significantly influence employee performance and job satisfaction at Jordanian educational institutions (JEI). The provided recommendations offer actionable strategies to elevate HRM effectiveness and contribute to a more engaged and productive workforce.
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This study examines the effects of GHRM on environmental performance and the moderating role of environmental and organizational citizenship behavior in the telecommunications sector in Kabul, Afghanistan. The random sampling technique is used to collect the data from the corresponding respondents. Multiple regressions are used to obtain the study's numerical result. The result of the study is the following: The estimated coefficient of green recruitment and selection is 0.074, which is significantly high at 5 percent. These positive values indicate a positive relationship between environmental performance and green recruitment and selection. There is a significant relationship between environmental performance and green recruitment and selection. The top management commitment was found to have a significant (p = 0.048) estimate coefficient, where p <0.05, so we rejected the null hypothesis and accepted the alternative hypothesis, green recruitment and selection and environmental performance have a significant relationship. There is a significant relationship between green performance management and environmental performance. A significant (p = 002) coefficient was found in green performance management, where p <0.05. Wereject the null hypothesis and accept the alternative hypothesis by stating that green management performance and environmental performance are essential. There is a significant relationship between training, development, and environmental performance. This study also employs a robust and indirect effect to investigate a valid mediation. The product of OBCE and Green Recruitment and Selection show a significant positive indirect effect of green environmental and organizational citizenship behavior in the relationship between environmental performance and green recruitment and selection, which accepts H4 of the study. The estimated coefficient of OBCE * Green Recruitment and Selection is 0.098. This implies that environmental and organizational citizenship behavior has played a critical role in the relationship between environmental performance and green recruitment and selection because the coefficient of OBCE * Green Recruitment and Selection is greater than the estimated coefficient of green selection and recruitment. Keywords: GHRM; OBCE; Environmental Performance; Telecommunication; Afghanistan
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المستخلص هدف املقال الكشف عن تأثير استراتيجيات إدارة املوارد البشرية بأبعادها)استراتيجية األداء العالي، استراتيجية االلتزام العالي، استراتيجية االندماج العالي( في تحسين املعرفة الرقمية بأبعادها )االبداع واملبادرة، تكنولوجيا املعلومات، املوارد، املشاركةوالتعاون، الجودة( في وزارة العلوم والتكنولوجيا. تم اختيار املنهج الوصفي لكونه األكثر مالءمة للبحث الحالي، ً التحليلي االستطالعي نظرا واستبانة وزعت على مجتمع البحث )185( من قياداتها واملتمثلة )وكيل وزير، مدير عام، معاون مدير عام، رئيس قسم، مسؤول شعبة(، اذ كانت عينة البحث قصدية طبقية )178( لتشكل نسبة )%96.20( من املجتمع. ابرزنتيجة هي: )تمكن الوزارةمن اعتماداستراتيجيات إدارة عنانهذا ً املواردالبشريةفيتحسينمستوىمعرفتهاالرقمية(،فضال التأثير تجسد في توظيفها لالستراتيجية األداء العالي، واستراتيجية االندماج العالي، واستراتيجية االلتزام لعالي لالرتقاء بمستوى املعرفة الرقمية لدى الوزارة. كلمات مفتاحية: املعرفة الرقمية، استراتيجية االلتزام العالي، استراتيجيةاالندماج العالي. االبداع واملبادرة، الجودة.
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Bu çalışma esneklik ve esnek çalışma olgusunu ele almaktadır. Söz konusu olguların tarihsel süreç içerisinde meydana gelen olaylardan nasıl etkilendiğindi ve çalışma hayatını nasıl etkilediğini sürdürülebilirliğe yönelik politikalar çerçevesinde anlama ve açıklama gayretindedir.
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Using a unique international data set from a 1989-90 survey of 62 automotive assembly plants, the author tests two hypotheses: that innovative HR practices affect performance not individually but as interrelated elements in an internally consistent HR "bundle" or system; and that these HR bundles contribute most to assembly plant productivity and quality when they are integrated with manufacturing policies under the "organizational logic" of a flexible production system. Analysis of the survey data, which tests three indices representing distinct bundles of human resource and manufacturing practices, supports both hypotheses. Flexible production plants with team-based work systems, "high-commitment" HR practices (such as contingent compensation and extensive training), and low inventory and repair buffers consistently outperformed mass production plants. Variables capturing two-way and three-way interactions among the bundles of practices are even better predictors of performance, supporting the integration hypothesis. (Abstract courtesy JSTOR.)
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Clearly, HRS research is in its infancy. We have only begun to make progress toward a better understanding of OHRS content, while FHRS content remains uncharted. Some research has been done in organizations with formal strategic human resource planning processes (e.g., Rush, 1983; Dyer, 1984), but much remains to be done here, as well. And the more informal approaches to organizational and functional strategic decision making represent virgin territories. All of these areas cannot be tackled in a single stream of research, but because strategy research is difficult, time consuming, and expensive, it is probably wise to combine areas and issues where possible. For example, a set of studies might be designed to describe and develop measures of both the content of OHRS and the process by which the content was formulated. Or, as we have done, research can focus on description and measurement, on the one hand, and on the other, either determinants or effects. Narrowly defined studies should be avoided at this stage, as should ill‐defined ones. Hence, the need for theory building (Schendel and Hofer, 1979). The immediate tasks are to explore the designated territories, develop meaningful concepts and constructs, and to generate working propositions, later to be followed by hypotheses (Duncan, 1979). It is descriptive theory that is needed now; formulating prescriptive theory aimed at strategic decision makers must await hypothesis development and testing. Descriptive theory demands descriptive research. For the most part, this means intensive case studies employing either longitudinal or retrospective designs that can capture the dynamic nature of strategy and strategy‐making processes. It may also mean action research to gain access to sensitive issues and intricate relationships (Bower, 1982). Surveys have a place, too; they may, however, be better viewed as supplemental to more intensive research than (as is more typical) the other way around. Large sample sizes (except in some of the survey work) are unlikely. Thus, sample organizations should be selected on the basis of their characteristics (variables of interest) and not randomly (Harrigan, 1983). For example, researchers should seek out organizations known to be experiencing change in OSs and those known to have similar OSs but quite different internal and external environments. To assess effects, organizations representing a broad range of performance outcomes (e.g., managing human resources, meeting OS goals, and making money) will have to be located. Inevitably, the relevance vs. rigor conundrum will arise. To the extent that prescriptive theory is the final goal, relevance must receive the nod. This means an emphasis on external rather than internal validity and on theory and research that focuses on those outcomes that practitioners want to influence and on variables that they can either measure (and thus adapt to) or manipulate and control (Thomas and Tyson, 1982). This amounts to a charge to do relevant research which is as much as possible rigorously designed rather than, as so often has been the case in personnel (Dyer, 1980), the other way around.
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In this paper conceptual issues associated with strategic human resource management are addressed. The rapidly expanding international interest in strategic human resource management is first highlighted. The article then explores some of the broader issues around the debate on SHRM that can inform thinking at a macro level. Firstly, the progress made towards understanding the meaning of SHRM is analysed, then a brief overview of the major models of SHRM to date is presented. This overview is used to highlight the key variables and interrelationships that need to be included in a model of SHRM, and a more detailed critical analysis of the contribution of the literature in each of these areas follows. A summary of the most important research questions arising out of the literature is followed by a model of the SHRM process, which attempts to remedy the major weaknesses in existing models of SHRM. The ways in which this model may be used as a basis for empirical research are then noted. Strategic human resource management
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[Excerpt] For business it's a tough world that's getting tougher. The reasons are familiar enough: global competition, deregulation, finicky and tough customers, concerned and demanding stockholders, and a dizzying pace of constant change. Rare indeed is the company which has found a comfortable niche in this chaotic world.
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[Excerpt] Is there a new human resource management? Yo. That is, yes and no. A new perspective -- strategic human resource management -- emerged during the 80s to take its place alongside the more traditional operational and programmatic perspectives as a major influence on the field. This perspective has rapidly progressed in terms of theory and research (if not practice). But, it continues to take many shapes and forms, and even with its various permutations, is far from universally embraced by scholars or practitioners.What follows is a brief look at the strategic perspective of the field. It begins with a summary of some common themes. This is followed by an illustrative review of extant theory,which in particular distinguishes between the two dominant theoretical streams which have thus far emerged: (1) the multiple model theorists (MMTs) who are given to building typologies of human resource strategies and describing or prescribing the conditions under which the various types work or should work best and (2) the dominant model theorists (DMTs) who are rather less preoccupied with contingencies and rather more concerned with the details and promulgation of their preferred models or strategies within and across firms.Next comes a look at the extent to which these two views show up in actual practice.The evidence is sparse, but their diffusion appears to be rather limited thus far. This naturally gives rise to a discussion of the factors which seem to encourage and, especially, discourage diffusion. Particular attention is paid to the adoption of the so-called strategic business partner role by human resource executives, managers, and professionals, and to the adequacy of this role as a catalyst for the diffusion of the strategic perspective across the U. S. and Canadian economies. Finally, suggestions are made regarding future theoretical and empirical work which might help keep the strategic perspective moving ahead.
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This paper estimates the effects of systems of human resource management policies on the performance of U.S. manufacturing businesses. OLS results for labor productivity and Tobin's q models both reveal that nonunion businesses that employ a human resource management system with flexible job design, formal training, and workplace communication mechanisms have the highest levels of economic performance. Nonunion businesses with ''Union-style" human resource management systems involving grievance procedures, seniority-based promotions, and no flexible job design exhibit significantly lower levels of performance statistical models are unable to determine whether the more "progressive" human resource management system stimulates economic performance or whether this system is the appropriate choice for better performing businesses. Still, the positive :relationship between performance and this human resource management system suggests that this system will be more common in the future. In contrast, the "union-style" system appears to be a thing of the past. It is confined to unionized businesses in declining industries and very old nonunion businesses with low levels of economic performance.
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This study tests the "strategic choice" proposition that variation in workplace industrial relations policies and practices is related to differences in business strategy. A cluster analysis of data from a 1988-89 questionnaire examining workplace industrial relations and business strategies in U.S. steel minimills suggests that the industrial relations systems of these mills can be broadly categorized as emphasizing either cost reduction or employee commitment; similarly, the business strategies of the mills appear to stress either the manufacture of a few products in large quantities at the lowest possible cost, or more flexible manufacturing, with products marketed on some basis other than cost. Further investigation shows a significant association between the type of workplace industrial relations system and the business strategy choices in these mills. (Abstract courtesy JSTOR.)
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