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A study of online hospitality management students’ information literacy

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Abstract

This Scholarship of Teaching and Learning (SoTL) study focuses on understanding more about how hospitality management students enrolled in online courses define and use information literacy, and what they think is meaningful with regard to information literacy skills connected to their major field of study, before and after completing an online module about information literacy. Students enrolled in an online introductory hospitality course at a public university in the southeastern United States (U.S.) during six different semesters (in 2020 and 2021) participated in the study. The study included having the students complete a survey, read and take a quiz over a module about information literacy, and reflect over information literacy after they completed those steps. Results indicated that students, instructors, and librarians could potentially do more to enhance information literacy in the hospitality discipline. Suggestions for teaching, recommendations for further research, and limitations are presented.

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Drawing upon the authoras on going research into information literacy, Information Literacy Landscapes explores the nature of the phenomenon from a socio-cultural perspective, which offers a more holistic approach to understanding information literacy as a catalyst for learning. This perspective emphasizes the dynamic relationship between learner and environment in the construction of knowledge. The approach underlines the importance of contextuality, through which social, cultural and embodied factors influence formal and informal learning. This book contributes to the understanding of information literacy and its role in formal and informal contexts.
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This paper presents an approach to information literacy instruction in colleges and universities that combines online and classroom learning (Blended Learning). The concept includes only one classroom seminar, so the approach presented here can replace existing one-shot sessions at colleges and universities without changes to the current workflow. By adding online materials to a classroom seminar, comprehensive information literacy instruction can be delivered in a time-efficient way. To make instruction more time efficient, each student received individual recommendations on which of the online materials he/she is supposed to complete based on a pretest. Results of an evaluation study with 64 psychology students point to significant increases in information literacy and indicate that most students accepted and followed the recommendations. The findings also show that students who completed materials beyond the recommendations did not show a greater learning progress than those following the recommendations, closely emphasizing the adequacy of the recommendations provided.
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A new information literacy test (ILT) for higher education was developed, tested, and validated. The ILT contains 40 multiple-choice questions (available in Appendix) with four possible answers and follows the recommendations of information literacy (IL) standards for higher education. It assesses different levels of thinking skills and is intended to be freely available to educators, librarians, and higher education managers, as well as being applicable internationally for study programs in all scientific disciplines. Testing of the ILT was performed on a group of 536 university students. The overall test analysis confirmed the ILT reliability and discrimination power as appropriate (Cronbach's alpha 0.74; Ferguson's delta 0.97). The students' average overall achievement was 66%, and IL increased with the year of study. The students were less successful in advanced database search strategies, which require a combination of knowledge, comprehension, and logic, and in topics related to intellectual property and ethics. A group of 163 students who took a second ILT assessment after participating in an IL-specific study course achieved an average posttest score of 78.6%, implying an average IL increase of 13.1%, with most significant improvements in advanced search strategies (23.7%), and in intellectual property and ethics (12.8%).
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Project Information Literacy (PIL) has conducted six studies since 2008 to investigate what it is like to be a college student in the digital age. Survey and interview data has been collected from more than 11,000 US college students to investigate how they find, evaluate, and use information for their course work and for addressing issues that arise in their everyday lives. This paper highlights findings from these studies. In particular, the students surveyed have reported having more difficulty with defining and narrowing research topics than with conducting searches for materials, and they use the same small set of information resources when conducting course-related and everyday life research. Taken together, findings from the six studies suggest these students use strategies driven by efficiency and predictability in order to manage and control the vast amount of information that is available to them. PIL’s typology is reviewed about the four information contexts undergraduates seek during their research processes.
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Our rapidly-changing technological, cultural, and moral climate requires faculty dialogue on the role that academic dishonesty plays and how best to discourage and punish it. A study is presented that explores the ways and means of cheating and opinions about cheating by students at a four-year hospitality program in the Western United States. Participants responded to thirty-nine statements about cheating, ranging from perceptions of other students' behavior, the necessity to cheat, and the ways and means by which cheating occurs. Group differences between sex, continent of origin, and age are examined.