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Essentiality of Small Business Owners Neuroticism, and Extroversion with the Influence on Macroeconomy and Bank Risk Microloans in the United States

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This study addressed the perceived negative individual characteristics that may precipitate failure of small business owners in securing microloans. The purpose of this quantitative, non-experimental, correlational study is to examine how the neuroticism, and extroversion of small business owners relate to their ability to secure microloans for their business needs in the United States. Goldberg's Big Two Theory provided a framework for the study, which included a quantitative, survey-based correlational design. Research questions focused on the relationship between neuroticism, and extroversion of the Big Two Theory and the ability of small business owners to secure microloans for their business needs. A sample of approximately 177 small business owners in the United States were recruited to complete an online survey assessing their neuroticism, and extroversion and ability to secure microloans. A binary logistic regression analysis was conducted to address the research aims. The findings of this study imply an overall significant effect of neuroticism, and extroversion on small business owners' ability to secure microloans and the influence on macroeconomy along with bank risk management after controlling for age, gender, and ethnicity. Individually, out of the neuroticism, and extroversion were found to be not significant and correlated with the ability of the participants to obtain business financing. This study will contribute to the existing practice and has the potential for positive social change among small entrepreneurs through evaluation of the theoretical foundations and assumptions underpinning the study objective.
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Financial Markets, Institutions and Risks, Volume 5, Issue 4, 2021
ISSN (online) 2521-1242 ISSN (print) 2521-1250
14
Essentiality of Small Business Owners Neuroticism, and
Extroversion with the Influence on Macroeconomy and Bank Risk
Microloans in the United States
http://doi.org/10.21272/fmir.5(4).14-28.2021
Monkayo, L.
PhD, Science Researcher, Washington DC, USA
Karina Kasztelnik, ORCID: https://orcid.org/0000-0002-1090-3700
PhD, Assistant Professor, Tennessee State University, Nashville, TN, USA
Abstract
This study addressed the perceived negative individual characteristics that may precipitate failure of small
business owners in securing microloans. The purpose of this quantitative, non-experimental, correlational
study is to examine how the neuroticism, and extroversion of small business owners relate to their ability to
secure microloans for their business needs in the United States. Goldberg’s Big Two Theory provided a
framework for the study, which included a quantitative, survey-based correlational design. Research questions
focused on the relationship between neuroticism, and extroversion of the Big Two Theory and the ability of
small business owners to secure microloans for their business needs. A sample of approximately 177 small
business owners in the United States were recruited to complete an online survey assessing their neuroticism,
and extroversion and ability to secure microloans. A binary logistic regression analysis was conducted to
address the research aims. The findings of this study imply an overall significant effect of neuroticism, and
extroversion on small business owners’ ability to secure microloans and the influence on macroeconomy
along with bank risk management after controlling for age, gender, and ethnicity. Individually, out of the
neuroticism, and extroversion were found to be not significant and correlated with the ability of the
participants to obtain business financing. This study will contribute to the existing practice and has the
potential for positive social change among small entrepreneurs through evaluation of the theoretical
foundations and assumptions underpinning the study objective.
Keywords: Financial Institution, Business Risk, Business Behaviors, Microfinance.
JEL Сlassification: M40, M41, M49, M1, G2, G3, G4.
Cite as: Monkayo, L., Kasztelnik, K. (2021). Essentiality of Small Business Owners Neuroticism, and
Extroversion with the Influence on Macroeconomy and Bank Risk Microloans in the United States. Financial
Markets, Institutions and Risks, 5(4), 14-28. http://doi.org/10.21272/fmir.5(4).14-28.2021
Received: 20 October, 2021 Accepted: 16 November, 2021 Published: 30 December, 2021
Copyright: © 2021 by the authors. Licensee Sumy State University, Ukraine. This article is an open access article
distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license
(https://creativecommons.org/licenses/by/4.0/)
Background of the Study
Berger, Bouwman, and Kim (2017) provided empirical evidence by conducting a study using novel survey
data on U.S. small businesses from 1993-2012 to examine whether small banks are better able to provide
financial support to small businesses than large banks. The evidence suggested that small banks’ comparative
advantage is strongest when local economic conditions are worse, and that has not deteriorated over time.
Small banks continue to alleviate financial constraints for small businesses by providing liquidity insurance to
relationship borrowers. Byrd, Ross, and Glackin (2013) conducted an evaluation from small business lending
data from 2003 to 2009 collected under the community reinvestment act (CRA); the results of the study
suggested that the number of loans and dollars available in credit to small businesses, declined dramatically
between 2007 and 2009.
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Problem Statement
Small businesses often struggle to secure financing for their financial needs (Krishman et al., 2014). Access
to small loans is one of the primary sources of external financing for small businesses, and it is critical for
helping small businesses maintain cash flow, hire new employees, purchase equipment, and grow (Mills &
McCarthy, 2014).
Purpose of the Study
The purpose of this quantitative, non-experimental, correlational study is to examine how the personality traits
of small business owners relate to their ability to secure microloans for their business needs. The independent
variables of personality traits are the participants’ levels of extraversion, agreeableness, openness,
conscientiousness, and neuroticism, as measured by the Big Two Inventory (John & Srivastava, 1999).
Theoretical Foundation
One theory will serve as the foundation for this research study: the Big Two Theory. The Big Two and concept
of the Big Two Theory has been growing for many years. The Big Two are broad categories of personality
traits (Goldberg, 1993). Initially derived from Allport’s (1937) seminal list of 4,000 personality traits, the Big
Two was a model created to understand the relationship between personality and academic behaviors.
Furthermore, other researchers began studying relationships between large numbers of known personality
traits. Goldberg (1981) extended the five-factor model of personality to the highest level of the organization
and these five domains contain most-known personality traits and represent the basic structure behind all
personality traits. Goldman (1981) refined these personality traits in an attempt to understand and explain why
individuals make the decisions that they do. Since then, many studies assessed change in the Big Two
personality traits (neuroticism, extroversion, openness, conscientiousness, and agreeableness) in different
contexts. For the purpose of this study, the Big Two Factor Theory will explain the relationship, if any,
between the personality traits of small business owners and their ability to secure microloans for their business
needs, controlling for age, gender, and ethnicity (Kasztelnik, 2020).
Nature of the Study
I will use quantitative methodology with a non-experimental, correlational design to conduct this study. The
quantitative method involves testing pre-determined hypotheses through statistical analysis of the relationships
amongst variables (Johnston et al., 2014). The non-experimental design is appropriate when normal
experimental procedures, such as random sampling, random assignment, and experimental manipulation, are
not applicable or feasible (Field, 2013).
Research Questions & Hypotheses
RQ1: Is there a relationship between the personality traits, and neuroticism of small business owners
and the ability to secure microloans for their business needs in the United States?
H01. The personality traits do not significantly correlate to neuroticism of small business
owners and the ability to secure microloans for their business needs, controlling for age, gender and
ethnicity of the individual seeking the loan in the United States?
Ha1. The personality traits do significantly correlate to neuroticism of small business owners
and the ability to secure microloans for their business needs, controlling for age, gender and ethnicity
of the individual seeking the loan in the United States?
RQ2: Is there a relationship between the personality traits, and extroversion of small business owners
and the ability to secure microloans for their business needs in the United States?
H02. The personality traits do not significantly correlate to extroversion of small business
owners and the ability to secure microloans for their business needs, controlling for age, gender and
ethnicity of the individual seeking the loan in the United States?
Ha2. The personality traits do significantly correlate to extroversion of small business owners
and the ability to secure microloans for their business needs, controlling for age, gender and ethnicity
of the individual seeking the loan in the United States?
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Definitions
Extraversion: Extraversion is a personality trait that incorporates aspects of an individual such as being
talkative, sociable, ambitious, and assertive (Zahra & Wright, 2016). I will measure this continuous
independent variable with the Big Two Inventory (John & Srivastava, 1999).
Source: Shutterstock (2021).
Neuroticism: Neuroticism is a personality trait that incorporates a tendency to experience frequent and intense
negative emotions in response to various sources of stress, the negative emotions, such as anxiety, fear,
irritability, anger, and sadness (Barlow et al., 2014). I will measure this continuous independent variable with
the Big Two Inventory (John & Srivastava, 1999).
Source: Shutterstock (2021).
Microfinance institutions: Microfinance institutions are those financial institutions that specialize in banking
services for a low-income group of individuals. These firms provide accounting and financial services to small
accounts held by small micro-enterprises. Practically, the rationale for the establishment of micro financial firms is
to advance credit to small-scale businesses that would not normally obtain funding from banks (Kozak, 2018).
Source: Shutterstock (2021).
Microloans: Microloans are typically very small loans that bear low-interest rates and are usually short term.
Lenders extend these loans individuals who are self-employed in micro enterprises or business startups, which
have very low capital requirements (Taiwo, Agwu, & Benson, 2016). Participants will indicate whether they
were able to secure a microloan and this is the dependent variable of the study.
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Source: Shutterstock (2021).
Personality traits: Personality traits are the distinguishing characteristics of an individual and are the
embodiment of an individual. These are the habitual patterns of an individual’s behavior, emotions, and
temperament (Hancock, 2016).
Source: Shutterstock (2021).
Social economic status: Social economic status is a combination of the social and economic perspectives that
are used to measure the financial and economic position of an individual or an entity. Typically, the social
economic perspectives of an individual are revealing the well-being of such individual in terms of
creditworthiness and quality of life. Income levels and educational standpoint measure the social economic
status of an individual (Hussain, Salia, & Karim, 2018).
Source: Shutterstock (2021).
Working capital: Working capital is a liquidity ratio used to measure the ability of a firm to pay off its current
liability using current assets. Deducting current liabilities from current assets reveals working capital (Liang
et al., 2016).
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Source: Shutterstock (2021).
Significance to Theory
This study is imperative in adding to the existing literature on the relationship between the personal attributes
of entrepreneurs and the ability to secure microloans. The Big Two and concept of the Big Two Theory has
been growing for many years. The Big Two are broad categories of personality traits (Goldberg, 1993). The
Big Two model suggests that there are certain personality traits that are associated with the amount of
unsecured debt and financial assets advanced to entities (Dlugosch et al., 2018). While the current literature
has overly focused on the challenges facing microenterprises in sourcing for finance for their enterprises, this
study will add to the existing school of thought on effects of personal attributes on the success of small
enterprises. Small enterprises have attained difficulties in accessing funding from financial institutions.
According to Zahra and Wright (2016), there is a need for more emphasis on the reasons as to why small firms
are able to secure microloans while others are unsuccessful (Delanoy & Kasztelnik, 2020). Therefore, this
study will be vital in contributing to the current literature on the sustainability of micro enterprises and their
potentiality to attain micro credit.
Literature Review
Neuroticism
Neuroticism is the tendency to have emotional instability by demonstrating feelings of fear, sadness, anger and
hostility (Farrington, 2012). The personality trait of neuroticism is also the individual experience unpleasant
feelings of anxiety, depression, anger, embarrassment and insecurity. Neurotic individuals are prone to display
mood swings, emotional instability, and self-consciousness (Farrington, 2012). Displaying this personality trait
can cause business owners distress and complicate their navigation of difficult situations (Mabunda et al.,
2016).
Antonicic (2015) found that an entrepreneur’s ability for technology acclimation associated with openness to
experience, consistent with Farrington (2012), but also with neuroticism; acclimation, in turn, related to the
business success.
Extroversion
Extroversion refers to personality traits such as sociability, gregariousness, talkativeness, assertiveness and
activity (Mabunda et al., 2016). Extroverts succeed among occupations that require high amounts of social
interaction (Farrington, 2012). For example, extroverts are ideal for positions in management and sales, which
require people to interact with others and foster relationships (Farrington, 2012). Additionally, extroverts enjoy
entrepreneurship because it requires adventure, ambition, risk taking, impulsiveness and self-confidence
(Mabunda et al., 2016). Experts consider extroversion a mostly positive personality trait (De Bortoli, da Costa
Jr., Goulart, & Campara, 2019; Gambetti & Giusberti, 2017; Pang, Chen, Wang, Hang, Zhang, Lu, & Chen,
2016).
Farrington (2012) concluded that participants who perceived that their business was successful scored higher
on positive personality traits such as conscientiousness, openness to experience, and extroversion.
Based on previous research regarding the connection between neuroticism and small business owners’ ability
to secure microloans, we developed the following hypothesis:
RQ1: Is there a relationship between the personality traits, and neuroticism of small business owners and the
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ability to secure microloans for their business needs in the United States?
H01. The personality traits do not significantly correlate to neuroticism of small business owners and
the ability to secure microloans for their business needs, controlling for age, gender and ethnicity of the
individual seeking the loan in the United States?
Ha1. The personality traits do significantly correlate to neuroticism of small business owners and the
ability to secure microloans for their business needs, controlling for age, gender and ethnicity of the individual
seeking the loan in the United States?
RQ2: Is there a relationship between the personality traits, and extroversion of small business owners and the
ability to secure microloans for their business needs in the United States?
H02. The personality traits do not significantly correlate to extroversion of small business owners and
the ability to secure microloans for their business needs, controlling for age, gender and ethnicity of the
individual seeking the loan in the United States?
Ha2. The personality traits do significantly correlate to extroversion of small business owners and the
ability to secure microloans for their business needs, controlling for age, gender and ethnicity of the individual
seeking the loan in the United States?
The lack of credit available for small business owners has caught the attention of many academics and
practitioners who have extensively investigated small business owners’ inability to access capital for their
business needs (Chen, Hanson, & Stein, 2017; Cole & Sokolyk, 2016; Fracassi, Garmaise, Kogan, &
Natividad, 2016). These investigations have led some researchers to examine the relationship between
personality traits and small business success (Anwar, Xiao, Fiaz, Ikram, & Younas, 2017; Ayoade, Ogunnaike,
& Omotayo, 2018; Baluku, Kikooma, & Kibanja, 2016; Viinikainen, Heineck, Böckerman, Hintsanen,
Raitakari, & Pehkonen, 2017). However, the literature related to the key variables and concepts demonstrated
the need for research that examines small business owners’ abilities to secure business capital.
The following comprehensive review of current (2015 to 2019) literature covers numerous themes to establish
the necessary succession for examining personality traits in small business leaders, which correlated to their
entrepreneurial success. Because of a dearth in current literature, the search included leadership traits in small
business owners along with the Big Two personality traits that are associated with success and failure in small
businesses. These guiding topic headings led to a discussion of leadership traits in small business owners
(Kasztelnik & Delany, 2020). Reviewed topics include business success and failure, personality traits and
motivation in business, gender issues, microloans for small business owners, an association of personality traits
with lending options, constructs for predicting small business success, small business entrepreneurs’ access to
capital, and expert opinions beyond the Big Two personality traits.
Leadership Traits in Small Business Owners
Leaders of small businesses predominantly focus on their business success. However, as the financial
environment continually changes and becomes increasingly difficult to navigate, the leader today must
recognize certain facets that can assist with their success (Hazudin et al., 2015; Oyeku et al., 2014; Palazzeschi
et al., 2018). Small business leaders must adapt to the ever-changing surroundings and continual advancements
in technology, be highly aware of their competition within the same industry or discipline, and partake in
multifaceted positions within their company (Berger et al., 2017; Oyeku et al., 2014).
The behaviors required for an entrepreneurial leadership role are evident in many small businesses and may
be provisional in determining the leadership qualities of potential persons evaluated for small business loans
(Kowalewski, Moretti, & McGee, 2017). For example, individuals considered for leadership positions should
be able to understand and assume responsibility for their respective company or business. Small businesses
should also recognize required skills, education, and performance expectations of the position (Estedad,
Shahhoseini & Hamidi, 2015; Hazudin, Kader, Tarmuji, Ishak, & Ali, 2015; Omorede, Thorgen, & Wincent,
2015). Another facet for the potential leader would be management and leadership knowledge. Such
knowledge provides critical development knowledge and experience within the position itself. These tenets
promote effectiveness within the organization and align planning procedures for business success.
A leader can cultivate leadership by reviewing different leadership theories to develop leadership qualities
(Anwar et al., 2017; Estedad et al., 2015; Omorede et al., 2015). These include the great man theory, which
purports that leader can rise when there is a great need. This theory suggests that through the study of great
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past leaders, one can learn and emulate the respective skills that attributed to their exceptional abilities of
leadership (Chan et al., 2015). Another popular leadership theory is Lewin’s (1998) leadership styles, including
the autocratic leader, the Democratic leader, and the laissez-faire leader. According to Lewin (1998), autocratic
leaders make all decisions on their own with no consultation with any others. While this leadership style has
caused significant discontent in many businesses, leaders may be autocratic when the input from others is just
not necessary; i.e., the decision would not change with information from others. The laissez-fair leadership
style minimizes the decision-making ability of the leader and allows self-decision from the people involved.
The democratic style functions by the formal involvement of many or all parties who have justified reasons
for being involved in decision making (Lewin, 1998). This works especially when a close-knit of managers
must continuously work together.
Other researchers have examined the role of personality qualities and traits in leadership success. Specific
personality qualities that leaders must have include communicating well with subordinates, recognizing the
need to improve a facility, addressing revenue loss, and dealing with adversity and change. Some experts
believe that more specific personality traits are the measured enhancers that prompt behavior of a small
business owner towards success (Kozubikova, Belas, Bilan, & Bartos, 2015; Parks-Leduc, Feldman, & Bardi,
2015; Sackett & Walmsley, 2014). However, some argue that the success of individuals with certain
personality traits indicates the need for quality education and leadership ability (Obschonka & Stuetzer, 2017;
Robledo, Aran, Martin-Sanchez, & Molina, 2015).
Small Business Access to Capital
Small business lending is defined as the ability for a small business to raise funds through external debt
financing (Cole & Sokolyk, 2016; Jagtiani, Kotliar, & Maingi, 2016; Mills & McCarthy, 2014). Experts
recognize the contributions of small business as they contribute to the economic growth globally, provide jobs,
assist in social cohesion, and minimize poverty in undeveloped nations (Dilger, 2015; Gyimah & Boachie,
2018; Kariv & Coleman, 2015; Neuberger & Rathke-Doppner, 2015; Obebo, Wawire, & Muniu, 2018; Taylor,
2017). Small and Medium-sized Enterprises (SMEs) are continually vulnerable based on limitations for
funding potential and are nominally the first to lose business in the event of global or national economic crisis.
Financial capital provides firms with the necessary leverage and fundamentally are situated to enhance, grow,
and improve businesses. Khrishnan, Nandy, and Puri (2015) conducted a research study that provided evidence
that greater access to financing can significantly allow financially constrained businesses to invest in projects
that otherwise would not be able to attain. Fracassi, Garmaise, Kogan, and Navidad (2016) conducted a
regression research study using data on startup loan applicants from a lender, and the results suggested that
startups receiving funding are dramatically more likely to survive, enjoy higher revenues, and create more jobs
than their counterparts that did not.
The primary purpose of the current study is to explore if certain personality traits in entrepreneurs who own
small businesses affect the ability to secure microloans for the needs, growth, or expansion of their related
business. The literature examined in Chapter 2 exhibited several themes associated with such effects. Within
the competitive business industry of small business ownership, researchers suggested that success in such
business ventures was determined based on the owner’s personality (Azucar et al., 2018; Kozubikova et al.,
2015; Parks-Leduc, Feldman, & Bardi, 2015; Sackett & Walmsley, 2014) while other experts ventured to claim
critical leadership skills beyond personality characteristics in business practices were the predominant means
for success (Estedad et al., 2015; Hazudin et al., 2015; Omorede et al., 2015). Personality traits affected
entrepreneurial intent (Oyeku et al., 2014; Staniewski et al., 2016; Viinikainen et al., 2017). Such intent itself
was considered a trigger for success and consequently attributed to securing a microloan (Anwar et al., 2017;
Ayode Ezekiel et al., 2018; Chatterje & Das, 2015; Hachana et al., 2018; Leutner et al., 2014; Murugesan &
Jayavelu, 2017; Ranwala & Dissanayake, 2016).
Population
The general population of this study will include small business owners in the United States. According to the
United States Small Business Administration Office of Advocacy, in 2018 there were 30.2 million small
businesses in the United States (Small Business Administration Office of Advocacy, 2018). The research
question is focused on the personality traits of business owners in terms of obtaining microloans. Moreover,
the variables of interest include personality traits, specifically, the participants’ levels of extraversion, and
neuroticism, as well as ability to secure microloans for business owners’ respective businesses. Therefore, the
best individuals to obtain data from will be small business owners in the United States.
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Data Analysis Plan
It is not known if and how the personality traits of small business owners are related to their ability to secure
microloans for their business needs. Microfinance loans have been on the rise since the 1970s. The general
problem is that it is not known why some small business owners are able to secure small loans to finance their
small businesses while others do not. The specific problem is factors such as perceived negative individual
characteristics may precipitate failure of small business owners in securing microloans. The proposed study
will address the gap regarding how personality traits relate to small business owners’ ability to secure
microloans for their business needs. The following research questions and hypotheses will be addressed in the
analysis:
RQ1: Is there a relationship between the personality traits, and neuroticism of small business owners
and the ability to secure microloans for their business needs in the United States?
H01. The personality traits do not significantly correlate to neuroticism of small business
owners and the ability to secure microloans for their business needs, controlling for age, gender and
ethnicity of the individual seeking the loan in the United States?
Ha1. The personality traits do significantly correlate to neuroticism of small business owners
and the ability to secure microloans for their business needs, controlling for age, gender and ethnicity
of the individual seeking the loan in the United States?
RQ2: Is there a relationship between the personality traits, and extroversion of small business owners
and the ability to secure microloans for their business needs in the United States?
H02. The personality traits do not significantly correlate to extroversion of small business
owners and the ability to secure microloans for their business needs, controlling for age, gender and
ethnicity of the individual seeking the loan in the United States?
Ha2. The personality traits do significantly correlate to extroversion of small business owners
and the ability to secure microloans for their business needs, controlling for age, gender and ethnicity
of the individual seeking the loan in the United States?
Each set trait has subdivisions collected based on the relationship of facets appearing as a sub-level hierarchical
aspect of a person’s characteristic traits and are measured by the Big Two Aspect Scale. Figure 1 examples the
sub-traits measured under such and are valuable in determining success or failure of small business ventures.
Figure 1. From Big Five Scale Neuroticism and Extroversion
Data Preparation and Cleaning
The data were collected in February 2021. An initial total of 267 individuals responded to the survey. Sixty-
four respondents did not meet the study eligibility criteria or did not agree to the consent. An additional seven
participants did not finish the entire survey, leaving a final total of 196 participants with complete data. There
were no missing values among the included 196 participants.
Descriptive Findings
Data were collected for the categorical variables of age, ethnicity, gender, and whether or not the participants
had secured a microloan. Frequencies and percentages were computed for these categorical variables. Table 1
displays the characteristics of the sample. The largest proportion of participants were 36-55 years of age (n =
85, 43%). The majority of participants identified their ethnicity as White (n = 159, 81%). The sample was
approximately evenly split between men (n = 101, 52%) and women (n = 95, 48%). Finally, most participants
indicated that they did not secure a microloan for their business (n = 125, 64%).
Neuroticism
Extroversion
Volatility
Enthusiasm
Withdrawal
Assertiveness
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Table 1. Sample Characteristics
Variable
n
%
Age
18-35 years
56
28.57
36-55 years
85
43.37
56 or more years
55
28.06
Ethnicity
Black
20
10.20
Hispanic
5
2.55
Native American
1
0.51
Pacific Islander
1
0.51
White
159
81.12
Multi-racial or other
10
5.10
Gender
Female
95
48.47
Male
101
51.53
Secured a microloan?
Yes
71
36.22
No
125
63.78
Source: Compiled by Authors in SPSS.
Table 2. Descriptive Statistics for Personality Dimensions
M
SD
Min
Max
Skewness
Kurtosis
2.71
0.86
1.00
4.88
-0.18
-0.62
3.37
0.70
1.12
5.00
-0.12
0.58
Source: Compiled by Authors in SPSS.
The reliability of the items corresponding to the dimensions of the Big Two Inventory was tested by computing
Cronbach’s alpha coefficients.
Table 3 displays the Cronbach’s alpha for each variable. All Cronbach’s alpha coefficients exceeded .70,
indicating that the measures had acceptable reliability.
Table 3. Reliability for Personality Dimensions
Variable
Number of Items
Cronbach’s Alpha
Neuroticism
8
.82
Extraversion
8
.72
Source: Compiled by Authors in SPSS.
An a priori power analysis was conducted using G*Power for two-tailed binary logistic regression. The power
analysis was conducted based on a power of 80%, a medium effect size (odds ratio = 1.72), and a 5% level of
significance. The minimum required sample size based on these parameters is 177. A post hoc power analysis
conducted in G*Power showed that the achieved power of the study with a sample of 196 participants was .84.
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Figure 2. G-Power Calculation
Source: Compiled by Authors in G-Power.
Assumption Testing
Before interpreting the results of the regression, the assumptions of binary logistic regression were assessed.
The first assumption of binary logistic regression is that the dependent variable is dichotomous.
This assumption was tested using the Box-Tidwell test, which involves testing if there are any significant
interactions between the continuous independent variables and the log-transformed values of the independent
variables. None of the interactions were significant (all p-values > .05; see Table 4), indicating that the
assumption was met.
Table 4. Regression Coefficients Computed for Box-Tidwell Test
Variable
B
SE
χ2
p
OR
Neuroticism
3.35
2.66
1.58
0.209
28.40
Extraversion
4.06
4.28
0.90
0.343
57.82
Neuroticism x LN(Neuroticism)
-1.97
1.35
2.15
0.143
0.14
Extraversion x LN(Extraversion)
-1.79
1.95
0.84
0.359
0.17
Notes. LN () indicates the log-transformed value of the variable in parentheses.
Source: Compiled by Authors in SPSS.
All variance inflation factors were below 2, indicating that there was no severe multicollinearity present in the
data.
Table 5. Variance Inflation Factors for Binary Logistic Regression
Variable
Variance Inflation Factor
Neuroticism
2.54
Extraversion
1.31
Source: Compiled by Authors in SPSS.
The omnibus test of model coefficients for the overall regression model is presented in Table 6. The results for
the overall regression model were significant, χ2(9) = 52.87, p < .001. These results indicate that collectively
the independent variables and covariates significantly predicted participants’ ability to secure microloans.
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Table 6. Omnibus Test of Model Coefficients
Test
χ2
df
p
Model
52.87
9
< .001
Source: Compiled by Authors in SPSS.
Research Question 1
The regression coefficient for neuroticism was not significant (B = -0.58, p = .071). This indicates that
neuroticism was not significantly correlated with the ability to secure microloans after controlling for age,
gender, and ethnicity. The null hypothesis (H01) was not rejected. A post hoc power analysis conducted in
G*Power showed that the achieved power of this analysis with a sample of 196 participants was .84.
Research Question 2
The regression coefficient for extraversion was not significant (B = 0.20, p = .490). This indicates that
extraversion was not significantly correlated with the ability to secure microloans after controlling for age,
gender, and ethnicity. The null hypothesis (H02) was not rejected. A post hoc power analysis conducted in
G*Power showed that the achieved power of this analysis with a sample of 196 participants was .84.
A binary logistic regression was conducted to address the research questions. For Research Question
1, the results indicated that that neuroticism was not significantly correlated with the ability to secure
microloans after controlling for age, gender, and ethnicity. The null hypothesis (H01) was not rejected.
For Research Question 2, the results indicated that extraversion was not significantly correlated with
the ability to secure microloans after controlling for age, gender, and ethnicity. The null hypothesis
(H02) was not rejected.
Interpretation of Findings
The trait of neuroticism and its relation to small business owners’ ability to secure microloans formed the basis
of the first research question. Neuroticism was not significantly correlated with the small business owners’
abilities to secure financing for their small businesses after controlling for age, gender, and ethnicity. This
result of the first research question differed from relevant findings of studies related to neuroticism and
entrepreneurial success. For example, in a previous study, Hachana et al. (2018) observed a negative
association between entrepreneurs with high level of neuroticism and entrepreneurial success in Tunisia.
Similarly, in a study with microenterprise owners in Uganda, Baluku et al. determined that behavioral attributes
related to neuroticism, such as low self-esteem, anxiety, and fear of failure, made these individuals less suited
for sustaining and growing their businesses (Baluku et al., 2016). In case of small- and medium-scale enterprise
owners, neuroticism was negatively linked with entrepreneurial commitment (Ayoade et al., 2018). Although
the results of these studies demonstrate that neuroticism and the associated actions of individuals have a
negative relation with business activities, the findings of the present study did not show any significant
correlation of this personality trait with the ability to secure microloans for businesses.
The second research question of this study involved the relationship between extraversion and small business
owners’ abilities to secure financing. After controlling for age, gender, and ethnicity, the personality trait of
extraversion was not significantly correlated with the ability to secure microloans. This result was in partial
alignment with previous findings on the correlation between extraversion and entrepreneurial aspects.
Extraversion has been studied by numerous scholars as a moderating factor in various entrepreneurial
relationships. Inconsistent with the present study, Baluku et al. (2016) found that in the Big Two model, only
extraversion moderated the relationship between start-up capital and entrepreneurial success, and Ayoade et
al. (2018) obtained a positive correlation between extraversion and entrepreneurial commitment. In a study
with creative entrepreneurs from China, the findings revealed that a moderate level of extraversion is the most
suited for entrepreneurs’ creativity (Gao et al., 2020), which might suggest an advantage in receiving lending.
In contrast, Hachana et al. (2018) observed that extraversion and entrepreneurial success were not significantly
related, which supports the present study’s findings. The results of the present study did not indicate a
significant relationship between extraversion and small business owners’ ability to secure financial aid for
their businesses, which aligns with some previous works related to extraversion and entrepreneurship.
Financial Markets, Institutions and Risks, Volume 5, Issue 4, 2021
ISSN (online) 2521-1242 ISSN (print) 2521-1250
25
Recommendations
Small- and medium-scale business are major contributors to the national economy (Mares & Dlasková, 2016)
and further quantitative as well as qualitative investigations are essential in determining the relationship
between financing of these businesses and the attributes of business owners. As a future research direction, the
sample population could be made more extensive to ensure the results are generalizable. For instance, including
the region of inhabitation of the participants on the survey and ensuring that the final sample comprises
individuals from different parts of the country in a decent proportion would provide a more comprehensive
picture. This could, to a certain extent, enable the examination of the role of the immediate society in the
relationship between personality traits of small business owners and their ability to secure microloans. To be
more inclusive, the binary option of gender identity could be replaced by a model which includes participants
who do not identify as either male or female. Not only would this ensure that a higher number of individuals
choose to voluntarily participate in the study, the study sample would also consist of a larger demographic,
which would, in turn, help obtain a more accurate answer to the research questions at hand. Additionally, the
inclusion of a more diverse population would facilitate the investigation of the perspective of these individuals
as to how their gender moderates the relation between their personality traits and their ability to secure
microloans for their businesses.
Implications
Small businesses largely depend on external financing such as bank loans in order to successfully
launch, sustain, and grow their enterprises (Berger & Udell, 2002; Ramcharran, 2017). Considering
the significance of securing microloans, understanding the correlation between the business owners’
personality and their ability to secure these loans is imperative toward ensuring that they are
successful in their financing ventures. Because of the extensive research connecting Big Two
personality traits to various measures of entrepreneurial performance, connecting the personality
traits to aspects intrinsically necessary for business success seems to be a logical next step in
understanding the connections between Big Two personality traits and entrepreneurship.
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This paper summarizes how social media and other technologies continue to proliferate; the shifting economic landscape will precipitate more adaptive approaches for managers attempting to understand the multi-dimensional virtual aspects of communication with the artificial intelligence aspect. Also, we discover the different existing support of big data analytics to make a rational business decision. The methodology is the systematization literature sources within this context and approaches for the underlining approach to open big data analytics and support innovative leadership decisions in Canada. The paper is carried out in the following logical sequence to gain an understanding of how customer relations managers could utilize social media within a data analytics frame from scholar and practitioner perspectives. This literature research review original paper outlines the main themes including the role of social media, the experiences of using data analytics for customer relations management, and the notion that customer-centric technologies could change the dynamic of understanding customer intentions, leadership decisions and introduce the innovative management with using the big data analytics in place. The results of the critical thinking with analysis both authors can be useful for any business around the World that would like to start using Artificial Intelligence to support innovative management decisions. The emergent themes that were highlighted based on the realities of customer relations management may be significant to how the integration of social media feedback resulting from crowdsourcing in addition to existing data analytics could better position organizations in this evolving world. The implications of linking innovative management processes such as demographic analysis, platform understanding, and communication methods together are crucial for any public business with a global impact. Finally, the understanding of innovation management in a social media era and understanding how customers utilized open big data analytics sources could help leadership practices across industries around the World. Keywords: Big Data Analytics, Innovative Leadership, Management of Social Media, Open Sources.
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Purpose The purpose of this paper is to examine the relationship between financial literacy, access to finance and growth among small- and medium-sized enterprises (SMEs) within the Midlands region of the UK. It assesses whether financial literacy assists SMEs to overcome information asymmetry, mitigates the need for collateral, optimizes capital structure and improves access to finance. Design/methodology/approach To gain a deeper insight into the complex relationship between financial literacy, access to finance and growth, a qualitative research is carried out among SMEs that have operated for over five years or longer. Using the purposive sampling technique, 37 firms were selected based on size, location and characteristics, mainly from the city of Birmingham and the joining conurbations. Open-ended and a combination of dichotomous questions were used for the survey. Interviews were recorded, transcribed and thematically analyzed. Findings Financial literacy is an interconnecting resource that mitigates information asymmetry and collateral deficit when evaluating loan applications, therefore financial literacy should be part of school curriculum. The analysis suggests enhanced financial literacy, reduces monitoring cost and serves to optimize firms’ capital structure that positively impacts on SMEs growth. Financial management knowledge is recognized as the core resource that aids an effective decision making by owners of SMEs. Research limitations/implications The limitation of this research is the small sample that limits its generalization. Its findings could be enhanced by a larger sample and by conducting comparative studies in other regions or economies. SMEs growth is seen as a strategic policy to stimulate enterprise but the finance gap tends to constrain that objective. The UK Government’s effort to improve access to finance and to mitigate excessive collateral demands by lenders has proved elusive. This empirical research provides evidence that financial literacy enhances access to finance and, in turn, promotes growth potentials. Practical implications The results of this study advocate the provision of financial literacy at schools and target support for SMEs to acquire financial management skills in order to mitigate information asymmetry between lenders and borrowers. Social implications Findings suggest that financial literacy mediates access to finance, enables enterprises to use optimal financial structure to mitigate business failure, creates employment and reduces public sector support for social benefits. Originality/value This study is novel in that it examines financial literacy and its implications for access to finance and firm growth in the UK. The study is an effort to highlight the role of financial information in mitigating barriers to finance for SMEs.