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Policy and Society
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Procedural policy tools in theory and practice
Azad Singh Bali, Michael Howlett, Jenny M. Lewis & M. Ramesh
To cite this article: Azad Singh Bali, Michael Howlett, Jenny M. Lewis & M. Ramesh
(2021): Procedural policy tools in theory and practice, Policy and Society, DOI:
10.1080/14494035.2021.1965379
To link to this article: https://doi.org/10.1080/14494035.2021.1965379
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INTRODUCTION
Procedural policy tools in theory and practice
Azad Singh Bali
a
, Michael Howlett
b
, Jenny M. Lewis
c
and M. Ramesh
d
a
Australian National University, Canberra, Australia;
b
Simon Fraser University, Burnaby, Canada;
c
University
of Melbourne, Melbourne, Australia;
d
National University of Singapore, Singapore.
ABSTRACT
Policy tools are a critical part of policy-making, providing the
‘means’ by which policy ‘ends’ are achieved. Knowledge of their
dierent origin, nature and capabilities is vital for understanding
policy formulation and decision-making, and they have been the
subject of inquiry in many policy-related disciplines and sector-
specic studies. Yet many crucial aspects of policy tools remain
unexplored. Existing studies on policy tools used in policy formula-
tion tend to focus on ‘substantive’ tools – those used to directly
aect policy outcomes such as regulation or subsidies – and largely
neglect ‘procedural’ tools used to indirectly but signicantly aect
policy processes and outcomes. A key aim of this special issue is to
ll this knowledge gap in the eld. This article introduces the issue
by establishing that procedural tools play a more determining role
in public policy-making than is generally acknowledged and
deserve a more systematic inquiry into their workings, their impact
on the policy process and the organization and delivery of public
and private goods and services.
Introduction: policy instruments and public policy-making
Policy tools – also referred to as policy instruments, ‘governing instruments’ and the
‘tools of government’ – are the techniques of governing that help define and achieve
policy goals. These different terms broadly describe the same phenomena, although they
are sometimes used to refer to slightly different aspects of policy means. In general,
however, policy tools have been the subject of inquiry in many policy-related fields,
including public administration and ‘governance’ studies, as well as various broader
disciplines such as political science, economics, social welfare studies, to name only a few
(Dahl & Lindblom, 1953; Hood, 2007). They exist at all stages of the policy process, with
specific tools such as stakeholder consultations intricately linked to agenda-setting
activities, while legislative rules are linked to decision-making, and subsidies to policy
implementation.
These tools or techniques are of central importance to the practice of policy-making,
which involves governments in constant discussions with interest groups, civil servants
and other actors related to the design and adoption of various kinds of means to achieve
their goals – from taxation to the provision of low-interest loans – and how best to design
and legitimize those efforts (Vedung, 1998). Evert Vedung, for example, combined both
CONTACT Azad Singh Bali Azadsingh.bali@anu.edu.au
POLICY AND SOCIETY
https://doi.org/10.1080/14494035.2021.1965379
© 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial License (http://
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provided the original work is properly cited.
of these elements in defining policy instruments as ‘the set of techniques by which
governmental authorities wield their power in attempting to ensure support and effect
social change’ (Vedung, 1998, p. 67).
Analyses of policy tools proliferated during the 1970s and early 1980s mainly through
domain and/or sector-specific areas of study, such as health care, labour markets, social
policy, women’s studies, international development and others where new techniques for
implementing policies – such as enhanced use of market tools – emerged or where efforts
were made to improve policymaking through tools such as advisory commissions and
public participation (Varone, 1998; Hood, 2007). These studies led to efforts to better
understand policy instrument functions across sectors and generated a series of studies in
the period between 1985 and 2000 which proposed and propagated different instrument
taxonomies in order to ‘produce parsimonious and comprehensive or generic classifica-
tions that allowed comparisons across time, area, and policy domain’ (Hood, 2007,
p. 129). In general, these more generic academic studies of policy instruments examined:
(1) What types of tools available to governments?
(2) How can these be classified?
(3) How have these been chosen in the past?
(4) Is there an observable pattern in the choice and use of such tools?
(5) How can these patterns be explained? and
(6) How can practice, and theory, be improved based on past patterns of use?
(Capano & Howlett, 2020; Hood, 2007; Salamon, 1981; Timmermans, Rothmayr, Serduelt,
& Varone, 1998)
This article reviews the existing literature on these subjects and the findings from studies
examining why some tools are used and not others and under what conditions. It stresses
the need to better understand those instruments identified as ‘procedural tools’ affecting
policy and administrative processes (Capano & Howlett, 2020), which are the subject of
this special issue.
What is a policy tool?
One of the first systematic inventories of policy instruments was Kirschen et al.’s
identification in 1964 of well over 40 different types of instruments then prevalent in
economic policy-making in Europe (Kirschen et al., 1964). Kirschen and his fellow
authors utilized a resource-based taxonomy of governing instruments to group these
many different instruments into five general ‘families’ according to the resource used to
give them effect: public finance, money and credit, exchange-rates, direct control, and
changes in the institutional framework (1964, pp. 16–17). Other studies focused on
examining the instruments prevalent in other areas, such as banking and foreign policy,
and provided alternate schemes for classifying them and reducing the apparent complex-
ity involved in policy design and policy deliberations around them (Hermann, 1982).
Although these studies did not make any distinctions between general implementation
preferences, policy mechanisms or the calibrations of specific kinds of tools, which were
to feature in later studies of the same topics (Capano & Howlett, 2020; Howlett, 2009),
2A. S. BALI ET AL.
they were pathbreaking by providing the raw inventory data required for later classifica-
tion and taxonomical efforts.
Most subsequent work followed the emphasis in these early studies on what can be
termed ‘substantive’ tools, that is, those which directly or indirectly affect the nature of
the goods and services produced or consumed in society. These kinds of policy instru-
ments are expected to alter some aspects of the production, distribution and delivery of
goods and services in society and have received the most attention in the field, largely due
to their primarily economic impact and the broad attention paid to them in economic
studies (Capano & Howlett, 2020). Examples of substantive tools used to affect aspects of
social and individual behaviour involved in the above activities include regulation and
subsidies. Substantive instruments may also be more esoteric – for example, ‘transferable
quotas’ used to limit and control everything from fish harvests to CO
2
emissions, or
‘government advertising’, used to inform and implore individuals to stop smoking or lose
weight and urge companies to support their employees’ healthy life choices. Many
permutations and combinations of such tools exist, such as when the government runs
a stop smoking campaign while at the same time bans smoking in indoor public spaces
and heavily taxes cigarettes.
The likely effects of substantive tools on production activities are set out it below. They
impact:
(1) Who produces (e.g. via licensing restrictions, preferential procurement,
subsidies)?
(2) The types of goods and services produced (e.g. via bans, quotas, or suasion)
(3) The quantity and quality of goods or services produced (e.g. via product standards
or warranties)
(4) Methods of production (e.g. via environmental standards or subsidies for
modernization)
(5) Conditions of production (e.g. via health and safety standards, employment
standards acts, minimum wage laws, zoning restrictions inspections)
(6) The organization of production (e.g. via unionization rules, employment acts,
anti-trust or anti-combines legislation, securities legislation, tax laws)
Consumption and distribution effects are also manifold, some of which include:
(1) Prices of goods and services (e.g. regulated taxi fares, fixed water prices)
(2) Distribution of produced goods and services (e.g. location and types of schools or
hospitals, public transport, forest tenures or leases)
(3) Level of consumer demand for specific goods (via information dissemination,
nutritional and dangerous good labeling, export and import taxes and bans)
(4) Level of consumer demand in general (e.g. via interest rate policy)
Choosing policy tools and formulating policy becomes more complex when multiple
goals and multiple policies are involved within the same sector (Doremus, 2003; Howlett,
Ramesh, & Perl, 2009). This makes their formulation and design especially problematic
(Givoni, 2013; Givoni, Macmillen, Banister, & Feitelson, 2013; Peters, 2005).
POLICY AND SOCIETY 3
That is, policies are often arranged in ‘packages’ of tools bundled together to achieve
a common end. These kinds of portfolios – referred to by Milkman et al. (2012) as ‘policy
bundles’, Chapman (2003) and Hennicke (2004) as a ‘policy mix’, and Givoni et al. (2013)
as ‘policy packages’ are quite common. In the education sector, for example, they range
from providing free school lunches to regulation of education standards and include
many goods and services provided or affected by markets. They also include public
provision and regulation of goods and services such as the construction and operation
of public schools as well as to the control and regulation of goods and services typically
provided by the family, community, and non-profit and voluntary organizations such as
the extension of family allowances or conditional cash transfer to families included in
such mixes to encourage them to send their children to school.
However, ‘substantive’ tools are only one general type of policy tool. Another entire
category of tool exists which has often been neglected in tools studies. These are the
‘Procedural Tools” which are the subject of this special issue.
What is a procedural policy tool?
Procedural policy instruments are primarily used to alter aspects of a government’s own
workings and policy-making behaviour (de Bruijn & ten Heuvelhof, 1997). Just as they
shape citizens’ behavior in the productive realm, governments manipulate policy-making
behavior of policy actors or policy-making processes and have a range of tools at their
disposal to do so (Howlett & Ramesh, 1998). For instance, governments can create
inquiry commissions to introduce new ideas into policy processes, or establish or alter
departmental advisory committees to introduce new actors (often with different goals
and priorities), and they can facilitate or discourage entire new governance modes by
conducting public hearings over budgets or development permits that change the basic
interrelationships among governments, private producers and citizens. These institu-
tional and behavioral modifications can affect the articulation of policy goals and means
in ways that are to some extent predictable and controllable, although often only
indirectly. In the area of participation and stakeholder consultations, for example, such
tools are often ‘aimed at improving game (policy) interaction and results’ but, as Klijn,
Koppenjan, and Termeer (1995) note, the altered network ‘structures the game without
determining its outcome’ (p. 441).
We can thus define procedural instruments as those policy techniques or mechanisms
designed to aect how a policy is formulated and implemented. This includes adminis-
trative processes and activities for selecting, deploying, and calibrating substantive tools.
Therefore, procedural tools do not affect outcomes as directly compared to substantive
tools (such as taxes, regulations, sanctions and levies) but are often required for sub-
stantive tools to function effectively or, as in the case of industry consultations or public
hearings, to allow them to gain legitimacy and enhance compliance.
Some policy-related activities that can be affected by the use of procedural instruments
are listed below (Goldsmith & Eggers, 2004; Klijn & Koppenjan, 2006; Klijn et al., 1995).
That is, procedural tools can be used to:
(1) Define or alter policy actors’ positions
(2) Add actors to policy networks
4A. S. BALI ET AL.
(3) Change access rules for policy actors
(4) Influence policy network formation
(5) Promote self-regulation
(6) Modify governance structures used in policy delivery
(7) Change policy evaluation criteria
(8) Influence pay-off structure for policy actors
(9) Influence professional and other codes of policy-relevant conduct and behavior
(10) Regulate policy and social conflict
(11) Change how actors interact with each other
(12) Incentivize certain types of policy actions (and discourage others)
(13) Change supervisory relations between policy actors
Procedural tools include governance arrangements in public service delivery. For
example, governments may establish or alter networks (Klijn et al 2015), partnerships
(Alford & O’Flynn, 2012), commissioning and contracting services (Dickinson et al.,
2013; O’Flynn, 2019), change the degree of market competition in a sector to alter policy
choices and their outcomes. Internal structural reorganization can also affect policy
processes, as occurs, for example, when ministries are combined fostering new operating
arrangements affecting policy formulation. Other common examples of procedural
policy instruments include a government creating an advisory committee of select
citizens or experts to aid in its policy deliberations and decision-making in contentious
issue areas, such as local housing development, or public inquiry commissions (Stark,
2019; Yates, 2019) or citizen juries (Smith & Wales, 2000) or the creation of a freedom of
information or access to information legislation to make it easier for citizens to gain
access to government records, information and documents.
Although often neglected in contemporary work on policy tools, procedural policy
tools were a subject of some interest in the past that offer insights into their types, uses
and effectiveness. Some of these works expanded the range and type of instruments to
include a larger number of procedural instruments, such as the selective provision of
information, coordination of information, formal evaluations, hearings, and institutional
reform; all of these dealing mainly with the ‘process’ aspects of policy-making rather than
its substance (Bellehumeur, 1997; Chapman, 1973; Wraith & Lamb, 1971; Peters, 1992;).
Research into the tools and mechanisms in international and intergovernmental
arenas also identified several instruments such as ‘treaties’ and a variety of ‘political
agreements’ that affect target-group recognition of government intentions (Bulmer, 1993;
Doern & Wilks, 1998; Harrison, 1999). Research into interest-group behaviour and
activities, for example, highlighted the existence of tools related to group creation and
manipulation, including the role played by private or public sector patrons in aiding the
formation and activities of such groups (Burt, 1990; Nownes & Neeley, 1996; Phillips,
1991). And still, other studies highlighted the more or less common use of procedural
techniques such as the provision of research funding for, and access to, investigative
hearings and tribunals (Gormley, 2007; Jenson, 1994; Salter, Slaco, & Konstantynowicz,
1981).
It is also the case - as with substantive tools - that multiple and competing goals
generate different mixes of procedural tools, and procedural and substantive policy tools
are linked to each other. Often, for example, the effectiveness of substantive tools
POLICY AND SOCIETY 5
depends on the appropriate use of complementary procedural tools. For example, the
functioning of value added tax, a widely used substantive tool, is crucially supported by
complex procedural arrangements, such as processes for determining and calibrating the
tax rate, determining the goods and services to be exempt, or how revenues are shared
across different jurisdictions etc. Similarly, a spectrum of procedural tools determine how
specific drugs are included, procured, and/or subsidized in national formularies, such as
the Australian Prescription Benefit Scheme (PBS) or New Zealand’s Pharmac. These
administrative protocols play a critical role in shaping policy outcomes but are often
ignored in contemporary design studies.
Classifying procedural tools
Christopher Hood (1986) advanced the study of policy tools by providing a parsimonious
four-fold classification of instrument types. In this classification, instruments are
grouped according to (1) the resources they rely upon and (2) whether the instrument
is designed to effect a change in a policy environment or to detect changes in it
(Anderson, 1975; Hood, 1986) (See Figure 1)
Hood argued that governments have essentially four resources at their disposal –
nodality (referring to a government’s existence at the ‘centre’ of social and political
networks, but which can be thought of as ‘information’ or ‘knowledge’), authority,
treasure, and organization – – which underwrite their policy efforts, creating a wide
range of policy tools reliant upon each type of resource. Of course, most tools involve
a combination of authority, treasure and organization resources but Hood’s insight was
that in each case, the deployment of one of these resources was critical to the tool’s
success. This formulation proved useful in providing a parsimonious model where the
many hundreds if not thousands of different kinds and permutations of tools could be
classified into only eight clearly differentiated categories.
Hood’s model remains the orthodoxy and has been extensively used in the analysis of
substantive tools. As Howlett (2000) pointed out, however, it can also be used to similarly
classify procedural tools, by combining effectors and detectors together and distinguish-
ing instead between substantive and procedural impacts and effects (see Figure 2).
This schema not only helps simplify the analysis of substantive tools but also proce-
dural ones. It also offers insights into how tools may be bundled together into relatively
more or less complex ‘mixes’ of tools (Howlett & Del Rio, 2015; Howlett, Vince, & del
Río, 2017).
Governing Resource
Principal use Nodality Authority Treasure Organization
Effectors Advice
Training
Licenses
User charges
Regulation
Certification
Grants
Loans
Taxes
Expenditures
Bureaucratic
Administration
Public Enterprise
Detectors Reporting
Registration
Census Taking
Consultants
Polling
Policing
Record Keeping
Surveys
Figure 1. Hood’s taxonomy of substantive policy instruments. Source: Adapted from Hood (1986).
6A. S. BALI ET AL.
Why are specic procedural policy tools chosen?
Besides understanding what tools are available for use – be they substantive or proce-
dural – policy scholars are also interested in understanding which tools are actually used
and why (Capano & Howlett, 2020). While detailed empirical work is needed to answer
these questions adequately, and is contained in the remainder of the essays in this special
issue, here we offer some general comments that are useful for framing this discussion.
First, it should be realized that instrument choices are often viewed through an
ideological or conceptual lens that reduces choices to a ‘one size fits all’ motif or, more
commonly, to a struggle between ‘good’ and ‘evil’ tools (for example, market competition
versus state monopoly) (Le Grand, 1991). In such views certain instruments are con-
demned a priori and excluded from further consideration, even though they might be
highly effective in the specific context being examined, while the merits of some alter-
native ideologically congruent instruments are trumpeted (Howlett, 2004). The conse-
quences of such an approach are usually to wield policy tools – be it public enterprises in
the 1950s and 1960s or the virtues of privatization, deregulation and markets in the 1980s
and 1990s – less like a scalpel and more like a cleaver.
Theorists and practitioners alike want to move beyond such simple, dichotomous,
zero-sum notions of policy instrument alternatives (like market vs. state) and metaphors
(like carrots vs. sticks) in thinking about policy tool choices and alternatives (Wu and
Ramesh, 2014). This is because blunt choices lead to blunt thinking about instruments
and their modalities. Subtler studies have attempted to examine past patterns of instru-
ment choices in determining why they were selected in practice and highlighted factors
such as the manner in which certain tools (such as de-regulation in the case of industries)
benefit certain policy actors and not others. Instrument choice is not a simple technical
exercise and must take into account the social, political and economic context in which
policy-making occurs and how it affects government deliberations and tool choices. That
is, there is a ‘political economy’ or political sociology of tool use, which cannot be ignored
and must be addressed in deciding upon or selecting tools, meaning this is never a neutral
or purely technical choice (Capano & Lippi, 2017; Lascoumes & Le Gales, 2007).
Secondly, even in a perfect world where tool choices were purely technical, there
would still be trouble choosing the appropriate tool for the governmental task at hand.
That is, the choice of policy tool would be simple if all the costs and benefits of the
available tools were context-free and known, and the goals of a policy clear and unam-
biguous. However, in real-world situations, as information difficulties arise in determin-
ing instrument effects and as the clarity and precision of goals diminishes, it becomes
Governing Resource and Target Need
Information Authority Treasure Organization
Purpose of
Tool
Substantive Public information
campaign
Independent regulatory
agencies
Subsidies and
grants
Public enterprises
Procedural Official secrets acts Administrative advisory
committees
Interest group
funding
Government re-
organizations
Figure 2. A Resource-Based Taxonomy of Procedural and Substantive Policy Instruments (Cells provide
examples of instruments in each category). Source: Adapted from Howlett (2000).
POLICY AND SOCIETY 7
increasingly likely that policy means and ends will be contested, and that mismatches and
policy failures will occur (Howlett, 2019).
And thirdly, while most of the early studies of policy tools tended to focus on
choices between single instruments and single criteria such as the willingness to use
coercion, more recent studies have begun to examine the more complex situations
described above involving multiple tools of both a substantive and procedural
nature. Some instruments may work well with others, as is the case with ‘self-
regulation’ set within a regulatory compliance framework (Gibson, 1999; Grabosky,
1994; Trebilcock, Tuohy, & Wolfson, 1979; Trebilcock et al., 1979), while other
combinations – notably, independently developed subsidies and regulation (de
Bruijn & ten Heuvelhof, 1997) – may not and this information is essential for
effective policy formulation and design. Contemporary scholars and practitioners,
including the authors of the essays in this special issue, are interested in a number
of design questions around such portfolios, including the issues of avoiding both
‘over’ and ‘under’ design (Maor, 2012, 2014); how to achieve ‘complementarity’ and
avoid ‘redundancy’ or counter-productive mixes (Grabosky, 1994; Hou & Brewer,
2010); how to enhance or alter mixes over time so that they can continue to meet
old goals and take on new ones (Van der Heijden, 2011; Kay, 2007); how to
sequence or phase in instruments over time (Taeihagh, Givoni, & René, 2013);
and how procedural and substantive tools are layered in policy mixes (Bali,
Howlett, & Ramesh, 2021).
These issues of policy contestation, uncertainty, and instrument interactions involve
students of policy tools necessary in the study not only of policy implementation, and the
best or most effective way of putting policy tools into action, but also of policy formula-
tion or the manner and means through which they are chosen. The process of formula-
tion is a collective and dynamic effort by policy agents both in and outside of
governments, as non-government counterparts are also significant contributors to the
instrument development process (Schneider & Ingram, 2005; Weaver, 2015) and the
process of instrument choice is as much affected by the capacities and interests of
policymakers as it is by the dispositions of the targets of these instruments (Voß &
Simons, 2014).
Models of substantive instrument choice and their implications for choices of
procedural tools
Early students of public administration in the United States tried to deal with some
of the complexities of tools choice in different ways. Cushman (1941), for example,
noted that governments had only a small number of alternative choices they could
make in any given situation, depending on the amount of coercion they wished to
employ. Governments could either regulate or choose not to regulate societal
activities; if they chose to regulate, they could do so either in a coercive or non-
coercive manner (see Figure 3).
Cushman’s analysis, among other things, introduced the idea that instrument choices
were multi-level and nested, an insight that would be further developed in the years to
come.
8A. S. BALI ET AL.
Other authors also used his insight about coercion to try to identify long-term patterns
in government preferences for its use. Theodore Lowi, for example, categorized the types
of policies that governments could enact according to two dimensions of coerciveness:
that of the level of sanctioning and of the nature of the object targeted (Lowi, 1966, 1972).
He noted that there were the weakly sanctioned and individually targeted ‘distributive’
policies; the strongly sanctioned and individually targeted ‘regulatory’ policies; and the
strongly sanctioned and generally targeted ‘re-distributive’ policies. To these three Lowi
later added the weakly sanctioned and generally targeted category of ‘constituent’ policies
(Roberts & Dean, 1994). He then used these distinctions to highlight the tendency of
American governments over the 250-year history of the country to favor one of these
types of policy over and over again, over very long multi-decade periods of time.
Later, authors elaborated on these choices. Elmore (1987), for example, identified four
major classes of instruments – mandates, inducements, capacity-building and system-
changing – while Balch and others talked about ‘carrots and sticks and other strategies
(Balch, 1980). Most followed Lowi and Cushman’s lead in focusing on some aspect of
coercion as the key element that differentiates policy instrument types and upon which
governments had to decide ex ante prior to making a determination about what kinds of
instruments to deploy in specific cases. Thus, some governments, facing powerful and
recalcitrant publics or special interests, might eschew heavily coercive tools, such as
‘command and control’ regulation, in favor of incentives and consultation exercises in
order to bypass protests and court challenges of their choices.
Scholars like Bruce Doern, Richard Phidd, Seymour Wilson and others published
a series of articles and monographs in the late 1970s and early 1980 attempting to build
upon this model and take the analysis even further, arguing that tool choices and policy
Figure 3. Cushman’s three types of policy tools. Source: Cushman (1941)
POLICY AND SOCIETY 9
formulation were dynamics processes, which occurred on, and moved along,
a continuum of policy instruments. Their initial scale organized only self-regulation,
exhortation, subsidies and regulation according to the extent of government coercion
required for their implementation (Doern, 1981). To these were later added ‘taxation’
and public enterprise (Tupper & Doern, 1981a ; 1981b) and then a series of finer
‘gradations’ within each general category (Doern & Phidd, 1983) (See Figure 4).
What Doern and colleagues identified through this type of analysis was the significant
role of the willingness of governments to use their authority and their financial, informa-
tional and organizational resources against specific target groups in order to achieve their
goals in policy formulation (Baxter-Moore, 1987; Trebilcock & Hartle, 1982; Woodside,
1986). And, most importantly, the manner in which these choices were amended over
time as governments often ‘moved up’ the scale of coercion in order to overcome
opposition to their plans and guidelines, as is occurring as this issue goes to press in
the area of vaccine mandates replacing voluntary measures in many countries in order to
attain needed higher rates of vaccinations to defeat the spread of COVID-19.
These studies generally failed to come to grips with the phenomenon of policy mixes
but offered some insights into how individual tools were considered by governments and
what kinds of considerations went into their choices. Salamon and Lund, for example,
suggested that different instruments involve varying degrees of effectiveness, efficiency,
equity, legitimacy and partisan support, and changes in a particular situation affects the
appropriateness of their use (Salamon & Lund, 1989). That is, some instruments are more
effective in some contexts than others. For example, cost efficiency may be an important
consideration in climates of budgetary restraint but is less significant during other times.
Legitimacy is another critical aspect of instrument use that varies with context
(Beetham, 1991; Suchman, 1995). The ability of an instrument to attract support in
general and, in particular, of those directly involved in policy-making, is a key dimension
of policy formulation.
Similarly, abstract notions of effectiveness may also find themselves less important in
some contexts, such as a pandemic, when the use of government departments or public
enterprises may be preferred, simply because they remain under direct government
control or because administrators may be more familiar with their use and risks.
Hence, a relatively heavy-handed approach to regulation of the financial dealings of
Figure 4. The Doern continuum. Source: Adopted from Doern and Phidd (1983)
10 A. S. BALI ET AL.
industry, for example, may be anathema in normal times, but in the wake of bank failures
or scandals may find sudden popularity among both policy elites and the public.
In all of these cases, deployment of procedural tools in a policy mix is critical. That is,
cultural norms and institutional or political arrangements may accord greater legitimacy
to some instruments than others, and tool choices can be framed or developed in ways,
which augment their legitimacy, or not.
Instruments also have varying distributional effects, and so policy-makers may need to
select instruments that are, or at least appear to be, equitable and, again, bolster those
tools through procedural efforts. For example, tax incentives are inherently inequitable
because they offer limited benefits to those (the poor) without taxable income, but their
use will vary to the extent that societies are bifurcated along socio-economic or class lines,
and a lack of publicity may help ensure that individuals are unaware of the consequences
of such incentives.
Cultural values, as noted above, are also important. Thus, in liberal democracies,
citizens and policy-makers desiring high levels of individual autonomy and responsibility
generally prefer instruments that are less coercive, even if the alternatives are equally or
perhaps more effective or efficient alternatives. Such societies can be expected to prefer
voluntary and mixed instruments to compulsory instruments on philosophical or ideo-
logical grounds (Doern & Wilson, 1974, 1974; Howlett, 1991) and governments can use
interest groups and information provision to frame choices in this way.
Filling a major gap in policy tool choice studies: this special issue on
procedural tools
The shallow and disparate literature on procedural tools leaves many vital questions
unanswered. Not only is little known about their effects, even less is known about the
reasons behind their selection despite the fact that techniques such as the use of public
participation and administrative reorganizations are quite old and well used and have
been extensively studied in fields such as public administration and organizational
behaviour (Woolley, 2008). This is especially important given that procedural and
substantive tools commonly co-occur and co-exist in policy mixes. Indeed, the success
of one is often dependent on the success of another, and both must be understood if
effective packages of tools are to be developed and deployed.
The essays in this special issue address this gap, describing in detail specific procedural
tools deployed by different levels of government in different jurisdictions around the
world, how they work, and why they were chosen. Taken together, the articles in the issue
constitute a major advance in thinking about policy tools in general and in filling the gaps
in our knowledge set out above.
Ishani Mukherjee in her paper ‘Rethinking the procedural in policy instrument
‘Compounds: a renewable energy policy perspective’ conceptualizes policy instrument
design as a complex of procedural and substantive means, which she describes as
‘compounds’. To illustrate the notion of such design compounds, the paper reviews the
state of knowledge on the formulation of three classes of energy policies as an illustration
of how substantive and procedural components interact during policy instrument design.
Azad Bali and Darren Halpin’s paper, ‘Agenda-setting instruments: means and stra-
tegies for the management of policy demands’, offers a framework to analyse the
POLICY AND SOCIETY 11
procedural tools that governments use to shape policy agendas. In particular, they look at
tools to manage policy demands and engagement from organized interests. They differ-
entiate tools that seek to routinise demands (e.g. consultations and stakeholder events),
regularize demands (sunset clauses, scheduled reviews), generate demands (e.g. funding
policy publics), and impose policy agendas (e.g. policy statements). They provide illus-
trative examples of these kinds of procedural tools, and of the governing resources and
causal mechanisms they rely on in managing policy demands.
Alastair Stark and Sophie Yates in their article ‘Public inquiries as procedural policy
tools’ examine the effectiveness of one such procedural tool - public inquiry. They
introduce the concept of a catalytic procedural tool to show how inquiries can take
control away from policymakers, punctuate equilibria and transform policy agendas.
They argue there is value in thinking about control as a means of understanding policy
instruments because it can deliver insights into their effects once they leave the design
table and enter a variety of technical, political and social environments.
Adam Hannah’s paper ‘Procedural tools, blame avoidance and pension reform in the
long run’ explores how governments overcome barriers they face in seeking change, and
the challenges of managing complex and hybridized welfare arrangements. The paper
argues that procedural policy tools are critical for mitigating risk of blame, sustaining
coalitions and supporting the ongoing adaptation of social policy systems to changing
conditions and information. This is especially critical where policy innovations entail
new relationships between states, citizens and markets, as initial assumptions about
individual and group behaviour are likely to be flawed. Procedural tools can enable
learning and recalibration in the pursuit of public legitimacy for changing existing policy
arrangements. To demonstrate the argument, this article engages closely with a case
study on public pension reform in Sweden in the 1990s.
Mehmet Akaf Demircioglu and Roberto Vivona in their paper ‘Positioning Public
Procurement as a Procedural Tool for Innovation: an empirical study’ show how
procurement, although usually understood as a substantive tool, can also be used as
a procedural tool for promoting innovation. They note that most public buyers’ purchas-
ing activities are ‘procedural’, and are aimed at improving the many internal stages of the
procurement process. Studying the 2010 Innobarometer dataset the authors show that
procurement activities are positively related to innovation within public organizations. In
particular, procurement of R&D for new technologies and services has an important and
meaningful effect on innovation. The authors suggest that more use could be made of
such procedural policy tools to increase innovation within the public sector.
Jenny M Lewis, Phuc Nguyen, and Mark Considine’s paper ‘Are policy tools and
governance modes coupled? Analysing welfare-to-work reform at the frontline’ examines
the link between substantive and procedural policy tools. Their paper analyses whether
policy tools and governance modes are coupled by examining how central policy shapes the
work of local service delivery agencies and the work of individuals delivering welfare services.
To examine the link between substantive policy tools and (procedural) governance modes,
they examine four ideal-type governance modes (bureaucratic, corporate, market and net-
work) at the frontline in Australia and the UK at four points in time and at two levels: office
and personal. They found that overall, the dominant mode of organization was corporate,
followed by bureaucratic, in both nations. They also show how this bureaucratic mode has
grown in strength over time, in line with the re-regulation of the sector, particularly at the
12 A. S. BALI ET AL.
personal level. The coupling between substantive policy tools and governance modes at the
frontline of welfare-to-work is clear in this research.
The paper by Sarah de Vries on ‘The power of procedural policy tools at the local level:
Australian local governments contributing to policy change for major projects’ is focused
on how local governments - an understudied level of government when it comes to
instrument choices - have often used procedural tools to laugment the formal powers and
less substantive policy instruments at their disposal. This paper examines the role of the
procedural policy tools deployed by local governments in Australia around the policy
formation for, and approval of, major projects. The paper investigates what local govern-
ments in Australia did in two high-profile cases to facilitate advocacy against the
proposed projects and finds a rich mixture of procedural policy tools, ranging from
providing information and expertise and supporting community campaigns, to launch-
ing their own campaign, staging regular physical protests and forming advocacy com-
mittees. These actions draw into question the legitimacy of the state government’s
position in support of the projects, highlighting the power of procedural tools at the
local level of government.
Finally, Paul Fawcett in his paper ‘Metagovernance of migration policy in the Asia
Pacific: an analysis of Policy Tools’ considers how the Australian government has used
procedural tools to steer transnational forums on migration. The paper adopts a ‘tools-
based approach’ to analyse the combination of procedural and substantive policy tools
used to ‘meta govern’ a complex inter-governmental and multi-level policy area. The
overall argument developed is that a ‘tools-based approach’, particularly one featuring a
combination of procedural and substantive tools, offers a promising way of understand-
ing differences in the steering capacities of nation states within transnational forums.
Disclosure statement
No potential conflict of interest was reported by the author(s).
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