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An analysis of processes and economic as well as ergonomic improvement potentials at air freight forwarders

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The debate about work-relatedness of musculoskeletal disorders (MSDs) reflects both confusion about epidemiologic principles and gaps in the scientific literature. The physical ergonomic features of work frequently cited as risk factors for MSDs include rapid work pace and repetitive motion, forceful exertions, non-neutral body postures, and vibration. However, some still dispute the importance of these factors, especially relative to non-occupational causes. This paper addresses the controversy with reference to a major report recently commissioned by the US Congress from the National Research Council (NRC) and Institute of Medicine (IOM) (2001). The available epidemiologic evidence is substantial, but will benefit from more longitudinal data to better evaluate gaps in knowledge concerning latency of effect, natural history, prognosis, and potential for selection bias in the form of the healthy worker effect. While objective measures may be especially useful in establishing a more secure diagnosis, subjective measures better capture patient impact. Examination techniques still do not exist that can serve as a "gold standard" for many of the symptoms that are commonly reported in workplace studies. Finally, exposure assessment has too often been limited to crude indicators, such as job title. Worker self-report, investigator observation, and direct measurement each add to understanding but the lack of standardized exposure metrics limits ability to compare findings among studies. Despite these challenges, the epidemiologic literature on work-related MSDs-in combination with extensive laboratory evidence of pathomechanisms related to work stressors-is convincing to most. The NRC/IOM report concluded, and other reviewers internationally have concurred, that the etiologic importance of occupational ergonomic stressors for the occurrence of MSDs of the low back and upper extremities has been demonstrated.
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This study reviews the literature on air cargo operations and compares theoretical studies with the practical problems of airlines, freight forwarders, and terminal service providers. In particular, we review studies in which mathematical models were used to identify the essential characteristics of air cargo operations, such as the intrinsic differences from passenger operations, and to explore the service processes in air cargo operations. The typical models used in previous studies are summarized. We then highlight the insightful findings from an industrial interview and present the gaps between previous research and practical realities. We finally discuss the new research opportunities of air cargo operations according to the gaps.
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We consider the scheduling of truck arrivals at an air cargo terminal. By coordinating arrivals of cargo delivery trucks with outbound flight departure schedules, some of the shipments can be transferred directly to the departing flights, while others will be stored at the terminal's storage facility and incur extra handling and storage costs. The objective is to obtain a feasible schedule so as to minimize the total cost of operations. We formulate the problem as a time-indexed integer program and show that, even with limited number of unloading docks at the terminal, the problem is non-trivial (NP-hard in the strong sense). Our solution method includes an exact solution procedure to determine an optimal unloading sequence for the shipments carried by each truck, together with a Lagrangian relaxation-based heuristic for assigning trucks to truck docks and determining truck arrival times. We conducted computational experiments to test the performance of our solution method. Computational results show that our method can generate near-optimal solutions efficiently. Our simulation results indicate that the scheduling approach proposed in this paper has the potential to generate significant cost savings over a first-come, first-served approach currently used at the air cargo terminal that we observed.
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Flexibility and changeability of assembly processes require a close cooperation between the worker and the automated assembly system. The interaction between human and robots improves the efficiency of individual complex assembly processes, particularly when a robot serves as an intelligent assistant. The paper gives a survey about forms of human–machine cooperation in assembly and available technologies that support the cooperation. Organizational and economic aspects of cooperative assembly including efficient component supply and logistics are also discussed.
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Business Process Reengineering (BPR) is one of the most recent innovations in industrial engineering and management science which represents the rapid and radical redesign of strategic, value-added processes and the system, policies and organizational structures that support them to optimize the work flows and productivity of an organization. This paper presents a BPR effort and programme of an air cargo handling process at an international airport. The objective of this work is to demonstrate the performance breakthrough of a BPR technique to achieve dramatic improvements in critical measures of contemporary performance with respect to quality service and speed in the airlines cargo handling process. Field data on service dimensions of the process have been collected choosing time as metric. Process-flow diagrams, process analysis worksheets and data summary charts are prepared as effective tools to get a thorough understanding of the existing process with a view to focus on the possible areas of improvements. A fact-based defensible and quantifiable “Before–after chart” of BPR has been presented for documenting the expected gains. BPR has proved to be a modern innovative useful industrial engineering and management technique to achieve dramatic improvement in operational efficiencies for quality services of the airlines cargo handling processes.
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OBJECTIVE: To determine the relative importance of modelled peak spine loads, hand loads, trunk kinematics and cumulative spine loads as predictors of reported low back pain (LBP). BACKGROUND: The authors have recently shown that both biomechemical and psychosocial variables are important in the reporting of LBP. In previous studies, peak spinal load risk factors have been identified and while there is in vitro evidence for adverse effects of excessive cumulative load on tissue, there is little epidemiological evidence. METHODS: Physical exposures to peak and cumulative lumbar spine moment, compression and shear forces, trunk kinematics, and forces on hands were analyzed on 130 randomly selected controls and 104 cases. Univariable and multivariable odds ratios of the risk of reporting were calculated from a backwards logistic regression analysis. Interrelationships among variables were examined by factor analysis. RESULTS: Cases showed significantly higher loading on all biomechanical variables. Four independent risk factors were identified: integrated lumbar moment (over a shift), 'usual' hand force, peak shear force at the level of L(4)/L(5) and peak trunk velocity. Substituting lumbar compression or moment for shear did not appreciably alter odds ratios because of high correlations among these variables. CONCLUSIONS: Cumulative biomechanical variables are important risk factors in the reporting of LBP. Spinal tissue loading estimates from a biomechanical model provide information not included in the trunk kinematics and hand force inputs to the model alone. Workers in the top 25% of loading exposure on all risk factors are at about six times the risk of reporting LBP when compared with those in the bottom 25%. RELEVANCE: Primary prevention, treatment, and return to work efforts for individuals reporting LBP all require understanding of risk factors. The results suggest that cumulative loading of the low back is important etiologically and highlight the need for better information on the response of spinal tissues to cumulative loading.
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In our laboratory, we have developed a prototype of a personal lift augmentation device (PLAD) that can be worn by workers during manual handling tasks involving lifting or lowering or static holding in symmetric and asymmetric postures. Our concept was to develop a human-speed on-body assistive device that would reduce the required lumbar moment by 20-30% without negative consequences on other joints or lifting kinematics. This paper provides mathematical proof using simplified free body diagrams and two-dimensional moment balance equations. Empirical proof is also provided based on lifting trials with nine male subjects who executed sagittal plane lifts using three lifting styles (stoop, squat, free) and three different loads (5, 15, and 25kg) under two conditions (PLAD, No-PLAD). Nine Fastrak sensors and six in-line strap force sensors were used to estimate the reduction of compressive and shear forces on L4/L5 as well as estimate the forces transferred to the shoulders and knees. Depending on lifting technique, the PLAD applied an added 23-36Nm of torque to assist the back muscles during lifting tasks. The peak pelvic girdle contact forces were estimated and their magnitudes ranged from 221.3+/-11.2N for stoop lifting, 324.3+/-17.2N for freestyle lifts to 468.47+/-23.2N for squat lifting. The PLAD was able to reduce the compression and shear forces about 23-29% and 7.9-8.5%, respectively.
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