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Social Media and Meme Culture: A study on the impact of Internet Memes in reference with 'Kudathai Murder Case'

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Abstract

The 21st century witnessed a tremendous growth of social media in almost every sphere of life. Several social media pages are keen on sarcasm and humour. There are pages which are exclusively dedicated to meme contents. Memes have become an integral part of the netizen vernacular. Trolls and memes are now the primary news source for youths. Memes are being shared from person to person and is now treated as a cultural unit. Kerala, Southern State of India, got a large number of audiences as end receivers for troll memes and also provides a platform for troll makers too. In this light, this paper discusses on how memes portray crime beats and its influence on the digital audience with special reference to 'Kudathai murder case'. The qualitative analysis carried out reveals that trolls and memes played a vital role in moulding public opinion. Thus, the paper tries to find out how memes act as a powerful means of communication that frames general public's opinion on criminal acts that happens in the social domain.
Social Media and Meme Culture: A study on the impact of Internet Memes in reference
with ‘Kudathai Murder Case’
Mr. Abdul Rasheed A P K, Ms. Carmel Maria, Ms. Anju Michael
Assistant Professors, Department of Mass Communication and Journalism,
Kristu Jayanti College (Autonomous) Bengaluru
Abstract
The 21st century witnessed a tremendous growth of social media in almost every sphere of
life. Several social media pages are keen on sarcasm and humour. There are pages which are
exclusively dedicated to meme contents. Memes have become an integral part of the netizen
vernacular. Trolls and memes are now the primary news source for youths. Memes are being
shared from person to person and is now treated as a cultural unit. Kerala, Southern State of
India, got a large number of audiences as end receivers for troll memes and also provides a
platform for troll makers too. In this light, this paper discusses on how memes portray crime
beats and its influence on the digital audience with special reference to ‘Kudathai murder
case’. The qualitative analysis carried out reveals that trolls and memes played a vital role in
moulding public opinion. Thus, the paper tries to find out how memes act as a powerful
means of communication that frames general public’s opinion on criminal acts that happens
in the social domain.
Keywords: Meme culture, Crime beat, digital audience, public opinion
1.1 Introduction
Online trolls and memes have been considered as an important factor that has a major
impact on socio-political, lingual and cultural issues. Sarcasm and satirical representation of
serious issues are the general nature of trolls and memes but at times it leads to heartless
defamation on individuals. Ideas that are disseminated through internet may turn out to be
reasons for social transformations and may leads in moulding new perspective in the society.
Kerala is known for its satirical tradition. Indeed, it begins with the primary school
reader in which the stories are humorously sardonic. Kunchan Nambiar who lived in the
eighteenth century (1705-1770) is Kerala's most noted satirical writer. His entire work, in
satirical verse, has been recited over the years in various dance forms called thullal and he
was a true secularist as he ridiculed all communities and all classes, from kings and high
priests, to the common citizen (Abraham, 1995).Internet trolls and memes are the newer
version of such satires and sarcasm. The innumerable troll and meme groups in Malayalam
provide ample evidence for the growth of online satire and virtual attacks. Troll Malayalam,
International Chalu Union, Arshabaharatha Samskaram, Cyber Trollers etc. are some of the
major troll groups in Kerala which has huge followers and this marks the beginning of cyber
satires. Kerala, Southern State of India, got a large number of audiences as end receivers for
troll memes and also provides a platform for troll makers too. In this light, this paper
discusses on how memes portray crime beats and its influence on the digital audience with
special reference to „Kudathai murder case‟.
Koodathayi Cyanide Murders were a series of criminal incidents that occurred
at Koodathai in Kozhikode district of Kerala. The crimes were investigated in late 2019,
involving the mystery of 6 people's murder over a span of 14 years. The murder was one of
the criminal cases which drew considerable media and public interest in Kerala, which
eventually led to the arrest of the woman named Jolly Joseph. The case also led to a debate
on the legal and moral implications. Suddenly Jolly has become the centre of gossips,
discussions, legal debates, police explanations, psychological analysis and sociological
interpretations all over Kereala. Koodathayi serial killing case has become one of the most
complicated and complex case in the history of criminal investigation in Kerala. The serial
killing planned and operated by a housewife named Jolly has been the issue of debate and it
also takes the much of the time of news channels in the state.
Not only media but also the social media is also anxious about the case. But the troll and
meme groups in the social media have been celebrating the news with trolls.
Almost all trolls and memes were about the prime accused Jolly and the tool that she used to
execute the murder-Potassium cyanide.
Research Objectives
1. To understand the importance of trolls and memes in social media.
2. To analyse how memes simplifies the coverage of crime beats in reference to
Kudathai Murder case.
3. To examine the portrayal of women in memes.
Review of Literature
An attempt is made in this section to present a review of the available studies in the area of
internet trolls and memes.
2.1 Trolls and memes as the Source of News:
For centuries humour was used as a tool to communicate a certain idea and change the
perception of the audience. Many studies have stated that internet memes are used by state
and other forms to convey in converting information (Kulkarni, 2017). Lainesk (2016) stated
that digital natives depend and consider memes as a primary source of information. This is
because the younger generation tends to read upon the information based on memes made on
it.
Modern communication and life centre around virtual social interaction created by the
internet network. Netizens receive customised feeds, shared their comment, ideas, reviews
through social media platforms, which emerged as the news public sphere where ideas are
shaped and opinions are formed democratically and constructively. The Internet has given a
platform for „trollers‟ to create trolls and memes which could be provoking someone for
mutual enjoyment to abusing others for personal pleasure. Studies have shown that memes
and troll with image-oriented content which is simple, fast and direct are a more popular form
of message among younger dependence (Wolfram, 2019). The anonymity of social media
platforms gives the users a safe cocoon to hide their identity and affiliation while generating
contents for the media. Several studies (Marwick & Lewis, 2017; Marwick, 2018; Klein,
2018) has shown audience share misinformation generated in social media platforms in the
form of trolls, memes and fake news. The deliberate, one-sided opinionated message in a troll
makes it political in nature (Philips, 2015).
The study titled “Rogue Cops Among Rogues: Trolls and Trolling in Social Networking
Sites” investigated the reason that motivates online users to engage in trolling and meme. The
study found that the anonymity and temporary identity suspension online prevalent in some
forms of computer-mediated communication, supports a venue for people to “unleash”
certain impulses not appropriate in face-to-face interaction (Escartin, 2015)
Vineetha states that International chalu union is the most popular Malayalam troll and meme
website in Facebook. She examined how International Chalu Union (ICU) page in Facebook
and the memes generally engaged in social criticisms as this webpage are new space for
social satires. ICU (International Chalu Union) is not intentionally introduced to politics. But
it has some ideology set ups than basic political correctness. (Vineetha, 2016)
Trolls and meme have become the most modern phenomenon to blow social media
networking sites and so far, the most dangerous and prejudicial to young and adults alike.
Sites like Facebook, online forums, blogging and newspaper comments have emerged as
platform and a stage to harass people with insults, provocations and threatening languages.
This leads to huge distress to recipients of following messages. Trolling supporters see this as
harmless fun but majority of people it affects deviant from fun. Trolling is a form of
inducement online which includes sending abusive comments across all social media
platforms. It has another meaning that is which is used for bullying having no matter how we
dress it up, it actuates people to make comments to another people that elicit further
comments. (Jiffy, 2015)
2.2 Audience Theory and Internet memes:
The user autonomy feature of the internet has changed the way the audience approach the
medium. The information on the internet is not dumped down to the audience; instead, the
netizens opt for the content they like depending on their need. Application of use and
gratification theory (Staffordd, et. Al 2004) confirms that the audience is not passive or
dependent of media; instead, they choose mass media content to get specific gratification.
However with the internet as a form of mass communication (Morris & Ogan, 1996), the
content of internet including news, trolls and memes are shared among mass as by source as a
form of mass communication or interpersonal communication. The two-step flow theory
(Lazersfeld, Berelson & Gaudet, 1994) has explained how media literates become the opinion
leaders and take lead in diffusing the information to others. Through online trolls, the makers
of the troll explore the content and reshape it humorously for their audience.
The magic bullet theory propounded by Harold Lasswell in the 1930s postulates that media
injects the message into the minds of its audience and can cause a significant change in their
attitude and behaviour ( McQuail, 2005). With social media as one of the significant form of
human interaction in the internet era magic bullet theory still holds significance with netizens
decision of the media platforms and reaction to the content they are exposed to (Nwabueze &
Okonkwo, 2018).
The Internet also facilitates users to easily switch to an alternative source of information.
Bishop (2014) found that digital natives employ different techniques of trolls and trolling
through convey messages and also enjoy their control over the narrative, use and production
of message about the society or person.
2.3 Woman, Violence and Representation
Mass media is a tool to create imagery and understanding of the world around us. For
centuries women were portrayed as a submissive gender which embodies gentleness and
displayed characteristics such as dependent, friendly, delicate in relationships, and for
children.
Violence by female offender creates a fascination and hype around the general public and
media (Nylor 1990). Nylor argued that women who commit violent crime are portrayed by
the media as deviant, as they challenge the stereotype about the nature of the crime as well as
the gender association. Women associated with murders and other violent crimes are
classified into the categories of „bad‟ women or „sad‟ women by various. A bad woman had
abandoned her gender-role for person gains (Brennan & Vandenberg, 2009, Sasteal, et. Al,
2015). A bad woman is shown to have the masculine feature (Chesney-Lind, 1999), unchaste
and sexually deviant (Bond-Maupin, 1998) demonised (Nylor, 2001) and uncivilised
(Aderson 2019). Media has portrayed female offenders as materialistic, greedy and
revengeful. It creates an unfavourable image which portrays them as less than human
narrative and creates a narrative that they deserve punishment.
The other imagery associated with female criminal is within the label of „sad‟ woman, who is
not completely responsible for their action but is rather a victim of bad circumstances
(Brennan & Vandenberg, 2009). These women fulfil their gender roles (Bond-Maupin, 1998),
keep up their feminine traits and appearance (Nylor, 2001), sexually chaste and adhere to
9%
38%
30%
15%
8%
15 to 20
21 to 25
26 to 30
30 to 35
Above 36
religious values (Huckerby, 2003). Medical or biological conditions of these women are also
brought out in the context (Naylor, 2001) to increase audience sympathy to these offenders.
3.1 Methodology
To gain a deeper understanding of the internet memes, this study adopts a qualitative
approach using survey method and questionnaire as a tool. To achieve the research
objectives, the source of data was obtained from the 170 respondents directly by the survey
questionnaire. The respondents were selected using simple random sampling method. The
research was an empirical study that used both primary and secondary data. Primary Data
required for the study was collected from the respondents. A structured questionnaire was
distributed to 170 respondents and responses were collected to analyze their attitude towards
Koodathai trolls and memes. The secondary data was collected from the troll pages, memes,
newspapers, news websites, and journals. The collected data were analysed using percentage
method. The qualitative analysis using survey method gave more insight to the perception of
people towards internet memes.
4.1 Data Analysis
Age group
Out of 170 respondents 38 percentage of the population was between the age
88%
0% 12%
Yes
No
Sometimes
80%
0%
20%
Yes
No
Sometimes
categories of 21 to 25 and 30 percentage of the respondents fall under the category of 26-30.
Only nine percent of the respondents were below 20 years. 101 respondents of 170 has post
graduate and above qualification. Thirty percent of the respondents have completed
graduation.
Do you watch trolls and memes?
Do you enjoy trolls and memes?
All the respondents were familiar with trolls and memes, with 88 percent watch trolls and
memes regularly and 12 percent do it frequently. Out of 170 respondents 80% of the
67%
13%
20%
Yes
No
Sometimes
48%
14%
38%
Yes
No
Sometimes
respondents agree that they enjoy troll content and 20 percent responded that enjoy trolls at
times.
Are you getting new information from trolls and memes?
Sixty seven percent of the sample responded that they get new information from trolls and
memes, while 13 percent said trolls do not carry new information. Twenty percent of the
samples responded that certain time they get new information from trolls.
Do you think trolls and memes are useful?
34%
36%
30%
Yes
No
Sometimes
Almost half of the respondents with percentage of 48.2 consider that trolls and memes are
useful in some ways. Thirteen percent of the respondents believe that trolls and memes are
not useful. The remaining 38.2 percentage of the sample thinks that trolls could be useful at
times. Many respondents suggested that trolls and memes help to create awareness about the
changing socio-political environment in a humorous manner. The satirical presentations in
trolls are helpful to present Critical and alternative perspectives of the realities in the society.
Do troll and meme help to mould your opinion?
More than one-third of the sample responders (34.1 %) answered that the trolls and memes
have the capacity to shape one‟s opinion. But 35.1% believes that trolls and memes play no
role in forming opinion. Other 30% believes that depending on situation trolls could impact
on the opinion formation of its audience.
39%
42%
19%
Yes
No
Sometimes
44%
33%
7%
16%
International Chalu Union
Troll Malayalam
Troll Republic
Others
Do you often visit troll and meme pages?
Which of the following troll page you often visit?
The data depicts that 49.4 percent of the respondents do not visit troll pages regularly. Only
34.1 percent of the respondents are the regular visitors of troll and meme content. The most
12%
88%
Yes
No
popular and visited troll page by the respondents is the International Chalu Union (ICU) with
38.2 percent of the respondents telling that visit these pages. Troll Malayalam is the second
most popular troll page with 28.8 % suggesting it and Troll Republic is visited frequently by
6.5% of the respondents.
Do you produce trolls and memes?
The chart shows while 87.6 percent of the responders tell that they have not made trolls and
memes, 12.4 percent responded that they have made trolls and memes.
Would you fact check the content of trolls and memes?
51%
21%
28%
Yes
No
Sometimes
Fifty one percent of the responders agreed that they would check the factual information,
whereas 21 percent of the respondents never check the factual accuracy of a troll and meme.
The rest 28 percent said they would only check the accuracy of the information at times.
Do you share trolls and memes?
The data depicts that 51 percentage of the responders share the trolls and memes they see and
29 percent responded that they only share the trolls and memes sometimes. While 20 percent
of the responders have not shared any trolls and meme.
51%
21%
28%
Yes
No
Sometimes
14%
60%
26%
Yes
No
Sometimes
20%
33%
47% Yes
No
Sometimes
Do you refer troll pages for news updates?
Data shows that 60 percentage of the responders do not refer troll pages for news updates 26
percentage responded that they sometime refer the troll for news and 14 percentage refer the
troll for news updates.
Are troll pages becoming primary news source of mainstream media?
12%
88%
Yes
No
87%
13%
Yes
No
47 percentage of the responders said that sometime troll pages become the primary news
source of main stream media. 20 percentage of the responders consider troll pages as the
primary news source of main stream media.
Is it through troll you got the first information on Kudathai murder case?
88 percentage of respondents said that it is not through troll they got the first information on
Kudathai murder case and the other 12 percentage responded yes to the question.
Did you notice trolls and memes related to Kudathai Murder case?
24%
25%
51%
1 to 5
6 to 10
Above 10
61%
39%
Yes
No
87 percentage of the population said that they have noticed the troll and memes related to
Kudathai murder case and 13 percentage didn‟t notice the trolls related to that issue.
How many trolls and memes you have seen based on this issue?
For the question of number of trolls and memes, 51 percentage said that they have seen more
than ten trolls and memes related to Kudathai murder case, 25 percentage have seen six to ten
trolls and 24 percentage responders saw one to five trolls.
Have you discussed trolls and memes on Kudathai murder case?
55%
7%
38%
News
Troll
Both
61%
39%
Yes
No
61 percentage of the responders said that they discussed the trolls and memes about Kudathai
murder case and 39 percentage didn‟t discuss the issue.
Kudathai trolls or memes or its news, which one you discussed more?
55 percentage of the responders discussed Kudathai news, 38 percentage discussed both
trolls, memes and news and other 7 percentage discussed only troll related to Kudathai
murder case.
Do you feel that trolls and memes have lightened the criminal deeds?
34%
66%
Yes
No
47%
53%
Yes
No
61 percentage of the responders felt that troll and meme has lightened the criminal deeds and
39 percentage did not felt troll has lightened the criminal deeds.
Do you feel that women are portrayed as negative through these trolls and memes?
53 percentage of the responders said that women are not portrayed as negative through these
trolls and memes and 47 percentage felt that women are portrayed as negative through these
trolls.
Do you think murder cases were celebrated through trolls and memes?
66 percentage of the population responded that murder cases were celebrated through trolls
and memes and 34 percentage believed that murder cases were not celebrated through trolls.
4.2 Data Interpretation
101 responders among 170 are post graduate or above showing that the educated are
keen on following the troll memes and news. 88 percentage of the responders watch or read
troll and meme on a daily basis stating the influence of that same on them. 67 percentage of
responders get new information from trolls and memes. Around 48 percentage responders
believe that trolls and memes are useful for them. More than one-third of the sample
responders answered that the trolls have the capacity to shape one‟s opinion. 87.6 percent
responders under this study haven‟t made trolls or memes showing that people are interested
to watch troll than making it. 51 percentage of the population share trolls and memes after the
factual correction. 60 percentage people refer news over troll and meme. But 47 percentage
were of an opinion that troll pages are the primary news source.
86.4 percentage of responders have said that troll memes are beneficial. They considered
memes re instigates stereotypes and stigmas. There are also memes which make them think
about specific incidents closely. In other words, there are memes which strike all human
sense. Memes are more appealing because of the medium and the ways of portrayal.
Responders were of a view that most of the time trolls are updated, so get to know about
incidents happening around. Trolls helped them to get new information and provided the
humorous side of incidents.. Trolls provided simplified, impartial understanding on things
happening around, that even mass media cautious to publish. Troll memes helped in
portraying the actual situation and enabled to formulate the ideas and views based on it.
Trolls were useful when it served the purpose of corrective criticism. Sometimes when an
issue even unheard trolls helped to give an awareness on that matter. Trolls for responders
was a mirror for the society. Trolls satirises the inefficient politicians and the persisting
corruption. Trolls also helped to understand in detail about the viral news of the moment.
Taking into consideration of trolls on Kudatai murder case, we can understand that
87 percentage of the responders have seen the trolls and memes related to Kudathai murder
case. This shows that majority of the responders have noticed the trolls and memes associated
with the issue. 51 percentage have seen more than ten trolls on this issue stating that good
amount of trolls were circulated during that issue. 38 percentage have discussed both trolls,
memes and news of Kudathai case. And among that 61 percentage believed that troll and
meme has lightened the criminal deed. 47 percentage said that women were negatively
portrayed through this trolls and memes 67 of the total population opined that murder cases
were celebrated through the trolls and memes.
4.3 Findings and conclusions
Analyzing the response from the participants shows the attitude of netizens about
trolls and memes and usage of both in communicating about homicide. The researchers have
identified that trolls and memes have become a significant part of the life of an average
Malayalee netizen with a significant number of active netizens being exposed to troll pages
every day. The research also finds that more than half of the samples consider trolls and
memes as a source of new information which could influence the audience to form an
opinion. The satirical and dark humorous presentation of an event through troll and meme is
viewed as helpful by the audience to highlight the critical and alternative perspective of the
realities of the society. Even though the research establishes that trolls and memes are a large
part of today‟s internet sphere, most people do not trust the information put up in the troll
page. It might be the reason why half of the respondents shared the trolls only after verifying
the credibility of it. This study has not explored the relationship between these factors.
Therefore, the study finds the troll pages in Malayalam have a long way to go and establish
itself as a primary source of news.
The research identified that Koodathai murder was celebrated by the troll pages and
memes in Kerala. Trolling a serious and violent crime of great magnitude had an adverse
effect in portraying the reality. An analysis of the audience response shows that the use of
humorous trolls and memes had lightened the severity of the crime. Such characteristic of
trolling oversimplifies a complex issue which gives biased information to the
audience. Further studies in the area could bring the correlation of information selection in
troll pages and memes and the audience response. Even though trolls and memes highlight
the opinionated information and fragmented information, Koodathai trolls and memes had
pointed out the offender as cunning and devious. However, it had not led to generalization
and portrayal of women in a negative light.
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https://malayalam.samayam.com/malayalam-jokes/troll-in-koodathai-mass-murder-
case/articleshow/71477964.cms
   ...!     ; 
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jolly-234777.html
... However, Carter (2016) and Damayanti et al. (2020) contradicted earlier observations on memes: they said memes are used as a potential tool to mobilize collective passion and to stop the hostile attitude and harmful deeds. Aside from these, memes were also created to shape views by representing reality (Abdul Rasheed et al. 2020) and to differentiate the political world and the real world as two different concepts (Damayanti et al. 2020). ...
... Could this perspective of memes carrying credible information be applicable as well? Previous scholars found that memes can be utilized as news ideas, sources or references for news reports (Bedê 2019;Abdul Rasheed et al. 2020;Garcia and Luces n.d.). These results run similar to Suherman (2020), who concluded that memes were employed as sources of ideas and criticisms about social and political life. ...
... These results run similar to Suherman (2020), who concluded that memes were employed as sources of ideas and criticisms about social and political life. With such findings, journalists use memes in their reports because the information is simplified through it (Bedê 2019), and it is helpful in emphasizing viewpoints (Abdul Rasheed et al. 2020). Although memes are used as references, it should first contain truthful information to be a credible source (Rastogi and Kashyap 2019). ...
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Memes have successfully disseminated various information on social media, albeit in a humorous tone. Journalism and journalists, however, remain uncertain in using memes as part of news work. Previous studies have revealed that variables related to journalism such as news values, participatory culture, public opinion, disinformation and credibility may be relevant in decisions to use memes in journalistic work. This survey from the Philippines employed partial least squares–structural equation modelling (PLS-SEM) to determine the factors that Filipino journalists (N = 138) consider in using political memes as a journalistic tool. This study is theoretically anchored on the theory of planned behaviour and the multilevel model of meme diffusion. It was found that the variables public opinion, news values, participatory culture and disinformation indirectly affect the production of political memes through mediation by intention. However, credibility was found to be insignificant. As well, results show that intention has a direct effect on the production of political memes. These results indicate that regardless of the degree of the variables’ existence, journalists still carry some intentions to produce political memes. Study results can provide reflections should journalists and their news organizations employ memes as a tool for credible news production, not as tools for disinformation.
... Internet humour can create a logical bonding between people and can act as a common platform for like minded people (Laineste and Voolaid, 2017). Memes with colorful/even much dull background powered by splashy texts can create amazing sense of humour (a P K et al., 2020;Laineste and Voolaid, 2017). ...
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Humor has been used as a tool against oppression since ages. With the advent of digital technologies, internet memes have gained prominence. Memes are mediums that communicate information through humor and satire. Today, internet memes have become a part of the political campaigning. This research paper thus analysis how internet memes have been used to communicate political satire. The study deals with the impact of internet memes on digital natives and digital migrants in India. Parameters like political engagement, influence on political views and voting behaviour are used to analyse the impact of memes. Using questionnaire as a tool for data collection, the research concludes that internet memes are used as a tool of political discourse but does not have a major impact on audience although it improves political engagement of the digital natives.Elaboration likelihood model and Agenda setting theory is used as a theoretical base for the study.
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Internet humour flourishes on social network sites, special humour-dedicated sites and on web pages focusing on edutainment or infotainment. Its increasing pervasiveness has to do with the positive functions that humour is nowadays believed to carry – its bonding, affiliative and generally beneficial qualities. Internet humour, like other forms of cultural communication in this medium, passes along from person to person, and may scale (quickly or gradually, depending on the comic potential and other, sometimes rather elusive characteristics) into a shared social phenomenon, giving an insight into the preferences and ideas of the people who actively create and use it. The present research is primarily carried by the question of how the carriers of Internet humour, that is, memes and virals, travel across borders, to a smaller or greater degree being modified and adapted to a particular language and culture in the process. The intertextuality emerging as a result of adapting humorous texts is a perfect example of the inner workings of contemporary globalising cultural communication. Having analysed a corpus of 100 top-rated memes and virals from humour-dedicated web sites popular among Estonian users, we discuss how humour creates intertextual references that rely partly on the cultural memory of that particular (i.e. Estonian-language) community, and partly on global (primarily English- and Russian-language) cultural influences, thus producing hybrid cultural texts. The more interpretations are accessible for the audience (cf. polysemy Shabtai-Boxman & Shifman 2014), the more popular the text becomes, whereas the range of interpretations depends on the openness of the cultural item to further modification.
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There is a general trend amongst mass media organisations around the world towards concentration of the visual, written and audio packaging and of newspapers, websites and television as channels of information. These platforms are explored in detail in this paper in relation to the moral panics around ‘internet trolling’. This paper discusses the history of trolling in the context of mass media, specifically ‘classical trolling’ and ‘Anonymous trolling’. A review of different media headlines finds that whether or not a story is portrayed in newspapers, online, or on television, the media will use a variety of ways to convey their messages. In the case of ‘trolls’, they show a darker, sinister and transgressive side of cyberspace in the form of abuse and vitriol (i.e., anonymous trolling). The paper concludes that future research should look in detail at the different character types of internet troller and how these affect the way so called ‘trolls’ are represented in the media and the effect this has on the attitude towards young internet users and trollers in general.
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Why the troll problem is actually a culture problem: how online trolling fits comfortably within today's media landscape. Internet trolls live to upset as many people as possible, using all the technical and psychological tools at their disposal. They gleefully whip the media into a frenzy over a fake teen drug crisis; they post offensive messages on Facebook memorial pages, traumatizing grief-stricken friends and family; they use unabashedly racist language and images. They take pleasure in ruining a complete stranger's day and find amusement in their victim's anguish. In short, trolling is the obstacle to a kinder, gentler Internet. To quote a famous Internet meme, trolling is why we can't have nice things online. Or at least that's what we have been led to believe. In this provocative book, Whitney Phillips argues that trolling, widely condemned as obscene and deviant, actually fits comfortably within the contemporary media landscape. Trolling may be obscene, but, Phillips argues, it isn't all that deviant. Trolls' actions are born of and fueled by culturally sanctioned impulses—which are just as damaging as the trolls' most disruptive behaviors. Phillips describes, for example, the relationship between trolling and sensationalist corporate media—pointing out that for trolls, exploitation is a leisure activity; for media, it's a business strategy. She shows how trolls, “the grimacing poster children for a socially networked world,” align with social media. And she documents how trolls, in addition to parroting media tropes, also offer a grotesque pantomime of dominant cultural tropes, including gendered notions of dominance and success and an ideology of entitlement. We don't just have a trolling problem, Phillips argues; we have a culture problem. This Is Why We Can't Have Nice Things isn't only about trolls; it's about a culture in which trolls thrive.
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