Nurses’ Job Satisfaction: a Scoping Review

Abstract

The nurses’ professional activity can induce different levels of satisfaction; therefore its evaluation is relevant to health organizations, in particular what’s related to its antecedents and their consequences. A Scoping Review was conducted which sought to answer the question "What is known in the existing literature on the nurses’ job satisfaction in primary, hospital, and continuing health care?"

Full text

Supervision
Decision-making
Work team
Salary Schedules
Transparency
What is known from the existing literature about nurses’ job
satisfaction in primary, secondary and long-term care?
BACKGROUND
BIBLIOGRAFIA:1. Pina e Cunha, M., Campos e Cunha, R., Rego, A., Neves, P., & Cabral-Cardoso, C. (2016). Manual de Comportamento Organizacional e Gestão. (Editora RH, Ed.) (8a edição).; 2. Spector, P. (2012). Psicologia nas
organizações. (E. Saraiva, Ed.) (4a edição). São Paulo; 3. Lu, H.; While, A. E. & Barriball, K. L. (2005). Job satisfaction among nurses: A literature review. International Journal of Nursing Studies, 42 (2), 211–227; 3. The Joanna Briggs Institute.
(2015). JBI Reviewers Manual: Methodology for JBI-Scoping Reviews 2015. Adelaide: The Joanna Briggs Institute.
Nurses’ Job Satisfaction: a Scoping Review
Job satisfaction reflects the professional's feelings about work1. It
doesn’t depend only on the nature of the work, but also on individual
expectations of working conditions2.
The nurses’ professional activity can induce different levels of
satisfaction; therefore its evaluation is relevant to health organizations,
in particular what’s related to its antecedents and consequences2.
To explore and map the nurses’ job satisfaction in the various
contexts of nursing care.
METHODOLOGY
Nurses Primary healthcare,
Secondary care,
Long-term care
Job
Satisfaction
PCC
Scoping Literature Review
Authors: Silva, Cláudia1; Potra, Teresa Santos
1RN, MSc, UI&DE; ULSLA; 2Coordenator Professor, PhD, UI&DE; ESEL
RESEARCH QUESTION
GOAL
IDENTIFICATION
Articles from data bases: 158 articles
CINHAL = 92; MEDLINE = 66 Total of articles from other
sources: 7
+
After applying inclusion criteria: 33
CINHAL = 10; MEDLINE = 16;
Other sources: 7
Exclued 132 articles:
119 by year; 5 by language;
8 for being repeated
Articles assessed for eligibility: 32
CINHAL = 10; MEDLINE = 14;
Other sources: 8
Excluded 2 articles by
tittle/abstract
Included articles: 32
INCLUSION ELEGIBILITY SELECTION
Included 1 article
(bibliographic references)
RESULTS
CONCLUSIONS
Regardless the healthcare context, the work environment influences the nurses’ job satisfaction. The work environment factors with greater relation
with the job satisfaction are the structural support and the management practices.
Management implications
Nursing managers have a very important role in establishing strategies, that can improve the work environment and induce job satisfaction:
confidence-building, based on the communication and respect for the professionals’ opinions by the managers;
offer of different working patterns, increasing human resources and individual attention by managers.
Articles flowchart3
Primary Healthcare
Nature of work
Promotion
Opportunity
Personal
development
Organizational policies
Salary
Working conditions
Supervision
Recognition
Link between the
user, peers and
management
Autonomy
Professional status
High administrative
work
Unrealistic workload
Equipment
(resources)
Stress
Professional
expertise
Quality of care
perception
Stress and burnout
Work-family
imbalance
Secondary Healthcare Long-term Care
MAINLAND TYPE OF STUDY CONTEXTS
Asian (n = 15) American (n = 8)
European (n=4)
African (n=4)
Quantitave
(n = 30)
Qualitative
(n=2)
Secondary care
(n = 24)
Primary
healthcare (n=1)
Long term-care
(n=4)
General
healthcare (n=3)
Organizational commitment
Professional performance
Intention to leave
Turnover
Stress / Burnout
Quality of care
Organizational Behavior Dimensions
NURSES’
JOB
SATISFACTION
WORK
ENVIRONMENT Autonomy
15th International Conference on Nursing Research