ResearchPDF Available

Study of the Effectiveness of Advertising Jingles

Authors:

Abstract

The increasing competition among the brands to win the customers and the clutter in the mass media has posed a big challenge in front of the advertisers to create the top of the mind awareness about their brands in the customers'minds. Marketers are turning out every stone to create and sustain the brand image. In order to create the unique brand image the promotion mix strategies play a vital role, specially the advertisements. The role of a jingle in gererating recall and recognition for the advertisement cannot be overruled. Being the musical tunes jingles are the most memorable and catchy element of any adverstisement. In other words we can say that an effective jingle can create a unique position for the brand in customers' minds. It is found that income of customers directly relates to the effectivenes of jingles.
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016, pp. 496-502
© Krishi Sanskriti Publications
http://www.krishisanskriti.org/Publication.html
Study of the Effectiveness of Advertising Jingles
Pooja Jain1 and Utkarsh Jain2
1Devi Ahilya Vishwavidyalaya International Institute of Professional Studies
2Student, Devi Ahilya Vishwavidyalaya, International Institute of Professional Studies
E-mail: 2poojaiips@gmail.com
Abstract—The increasing competition among the brands to win the
customers and the clutter in the mass media has posed a big
challenge in front of the advertisers to create the top of the mind
awareness about their brands in the customers’minds. Marketers are
turning out every stone to create and sustain the brand image. In
order to create the unique brand image the promotion mix strategies
play a vital role, specially the advertisements. The role of a jingle in
gererating recall and recognition for the advertisement cannot be
overruled. Being the musical tunes jingles are the most memorable
and catchy element of any adverstisement. In other words we can say
that an effective jingle can create a unique position for the brand in
customers’ minds. It is found that income of customers directly
relates to the effectivenes of jingles.
Keywords: Clutter, Jingle, Promotion mix, Demography, Top of the
mind awareness.
1. INTRODUCTION
A jingle is a short musical tune used in advertisements to
create association of the consumers with the brand. The jingle
contains musical phrases and meaning that exclusively
promotes and positions the product being advertised, usually
through advertising slogans to reinforce brand identity. These
jingles can also be used in non-advertising contexts to
establish and maintain a brand image. Jingles create sensory
branding through sound. Sensory branding has proved to be is
very effective branding strategy. Sound is used in branding to
evoke emotions and feelings to influence brand experiences.
Perhaps the second most used variable by marketing and
advertising is the sense of hearing. Sound when well
synchronised with a message is a strong tool to make the
customer remember it. Jingles have existed in advertising
since the early 1920s. Note Line Music Productions attributes
the first modern commercial jingle to a 1926 General Mills
breakfast cereal commercial featuring an a cappella quartet.
Advertising jingles became more prominent in the 1930s, and
later become a prominent element in television advertising.
Advancement in technology over the years has added to the
auditory capabilities of jingle and most modren 21st century
jingles are recorded in professional state- of –the –art music
studios. This paper aims at exploring whether the effect of
jingles varies according to customer demography in creating
consumer awareness and influencing their purchase decisions.
The dempgraphic variables taken under study are
gender,income and occupation
1. 1 Objective
To find out the demography based variance in effectiveness of
advertising jingles on consumers.
2. LITERATURE REVIEW
Klink. R, and Wu. L,(2013) emphasized that,the sound
symbolism like jingles, sogos, etc. contributes I providing
brand meaning to the consumers. This further results in
awareness and positive perception for the brand. It also
believes that, there is great relevance of sound symbolism to
the positioning of the product. Use of such sound elements
like jingles, influences consumer to generate a brand meaning
out of such jingles and formulate an opinion of the brand that
would affect their purchase decision for the brand. Fraser. C
and Bradford. J,(2013) focused that with the use of
background music such as jingles, tones, sonic logos etc
improves the image of the brand in the minds of customer.
This paper concluded that auditory scene analysis (ASA)
includes 3 structural music characteristics categories i. e.
harmonic elements, textual elements and Tempo. These work
together and jointly influence processing and recall of brand.
Krishnan. V, et al (2012) determined the influence of auditory
elements on the consumer’s willingness-t. This leads to
purchasing decision being in favour of the brand. Spence. C,
(2012) studied the role of audition in perception and behavior
in humans specifically for food and beverages. It mentioned
that, a study revealed that the removal of sonic elements
affects perception be if positively or negatively, but mostly it
came to be negative and also suggested that people’s
impression for the product in terms of liking /disliking is
affected by the musical elements to a great extent. Auditory
cues act as the basis of consumers to make inferences relating
to quality of product by the association of cues with the
product image. Luna. D, et al(2012) revealed the significant
influence of auditory cues on the memory of customer for the
brand recall. It studied the retention between phonemes (i. e.
mental representation of sounds) to that of customers recall for
the brand or a product. In this paper, they intended to
operationalize the extent of fit between brand and its recall
Effectiveness of Digital Advertising 497
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016
through sonic symbolism of the brand names. Based on four
variables, a model of consumer response to music in
commercial ads has been derived by Lantos. G and Craton.
L(2012) studied the consumer’s attitude towards the
advertising music(like jingles. Jingles and other musical
elements in the ads leads to high degree of involvement for the
product and hence the liking for the product. Jingles possess a
theme based message – enhancing trait such music are
generally attention getting, distinctive, and are likely to affect
customer’s perception for the product. These musical elements
in ads leads to recall of ads and these jingles and slogans result
more effectively affecting customers than the other verbal
elements imbibed in the ad with the jingles. It studies the
cognitive and affective components affecting attitude towards
and thereby the buying behavior of the customer. Craton. L
and Lantos. G, (2011focused on attitude towards advertising
music (Am) and its components. It assumes that music in
branding adds value to the advertisement and enhances the
advertisement’s effectiveness in influencing customers to
make purchases. Crisinel. A et al (2011) discussed that
perception for an item can be altered systematically by using
an appropriate soundscape that shares some correspondence
with that item. The soundscapes provide stimuli to the brain
which affects the perception for that item. Auditory stimuli
influences participants perception in the experiment
conducted, as stated in this paper Sensory stimulus like sound
affects one’s expectations with the product and induces the
change in purchase behavior in favour of the product. Sonic
branding helps setup unconscious expectation for the product
and thus, creates an urge to purchase the product. Bartholme.
R, and Melewar. T, (2010) provided several examples where
companies apply auditory cues like jingles, sonic logos etc. for
the corporate identity construct. It states that musical cues like
jingles can form a consistent perception in the minds of
customers and also helps in tangibilising the service brands to
a great extent. Such sound cues generates familiarity and acts
as representative in recognition and setting preference for the
brand.
2.1 Rationale
Sound branding is increasingly becoming a strong identifier
for brands. It is not only communicating a memorable
message to target audience, but making the brand extremely
recognizable. The literature review reveals that mant
researches have been done in the field of effectiveness of
jingles. Till now not much researches have been done taking
the demographic variables under consideration. This study is
an effort to plug this gap.
3.
RESEARCH METHODOLOGY
The study is descriptive in nature. All the segments of society
are our respondents for this study, who have access to
advertisements where Jingles are used as an auditory or sonic
branding strategy. A sample size of 100 respondents from
Indore city is being considered for the study from Indore city.
The sample consists of a mix of age groups, income groups
and occupation segments.
Age group 15- 45 above years
Income group <100000 - >500000
Occupation – Students, Business, Service, Housewives,
Senior citizen
Non probabilistic convenience sampling is the technique used
for sampling. Structured questionnaire has been used to collect
the required data for the study which includes closed-ended
questions. The questionnaire is divided into three sections for
the ease in data collection and its further analysis. Section A
includes demographic profile of respondents, Sec B deals with
the awareness of the presence of jingles for the brands and the
Sec C includes the components that decides Jingle’s
effectiveness and is based on nominal scale. The questionnaire
is designed in the way so as to achieve all the set objectives
for this study
.
Cronbach's (alpha) test is used to measure the relaibility of
the scale. Simple averages, ANOVA and Post Hoc test is used
to analyse the data.
4.
DATA ANALYSIS, INTERPRETATION AND
FINDINGS.
4. 1Reliability Analysis
Case Processing Summary
N %
Cases Valid 100 100. 0
Excluded
a
0 . 0
Total 100 100. 0
Reliability Statistics
Cronbach's Alpha N of Items
. 803 22
The value of chronbach alpha is. 803 for 22 items. That proves
the instrument to be reliable enough to generate consistent
results.
Table 1
Independent variable :
Gender Sum of Squares df Mean Square F Sig.
Catch your attention Between Groups 0. 21 1 0. 21 0. 279 0. 60 Within Groups 73. 79 98 0. 753
Total 74 99
Pooja Jain, Muskan Karamchandani and Anubhuti Jain
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016
498
enhance the image of the
product
Between Groups 1. 12 1 1. 12 2. 119 0. 15 Within Groups 51. 79 98 0. 528
Total 52. 91 99
affect views of the product Between Groups 0 1 0 0 0. 99 Within Groups 96. 91 98 0. 989
Total 96. 91 99
drive you to purchase the
product
Between Groups 0. 78 1 0. 78 0. 872 0. 35 Within Groups 87. 66 98 0. 894
Total 88. 44 99
able to crate awareness of
product
Between Groups 0. 031 1 0. 031 0. 03 0. 86 Within Groups 99. 359 98 1. 014
Total 99. 39 99
place the product in minds of
customer
Between Groups 0. 076 1 0. 076 0. 079 0. 78 Within Groups 93. 234 98 0. 951
Total 93. 31 99
reminds you about the product
Between Groups 0. 003 1 0. 003 0. 006 0. 94 Within Groups 55. 707 98 0. 568
Total 55. 71 99
create your association with
product
Between Groups 0. 001 1 0. 001 0. 001 0. 98 Within Groups 68. 359 98 0. 698
Total 68. 36 99
persuade you to try the product Between Groups 0. 058 1 0. 058 0. 06 0. 81 Within Groups 95. 332 98 0. 973
Total 95. 39 99
create your preference for the
product
Between Groups 0. 35 1 0. 35 0. 434 0. 51 Within Groups 79. 04 98 0. 807
Total 79. 39 99
make you purchase the product
without thinking to much
Between Groups 1. 323 1 1. 323 1. 521 0. 22 Within Groups 85. 187 98 0. 869
Total 86. 51 99
Affect the popularity of the
product
Between Groups 0. 258 1 0. 258 0. 274 0. 60 Within Groups 92. 332 98 0. 942
Total 92. 59 99
stimulate your interest as
customer
Between Groups 3. 547 1 3. 547 3. 565 0. 06 Within Groups 97. 493 98 0. 995
Total 101. 04 99
differentiate the product with
other brand
Between Groups 0. 008 1 0. 008 0. 009 0. 93 Within Groups 93. 832 98 0. 957
Total 93. 84 99
identify the product status level
Between Groups 0. 293 1 0. 293 0. 277 0. 60 Within Groups 103. 71 98 1. 058
Total 104 99
From the table no 1 this can be observed thet there is no significant difference between Gender of the respondents and the
various variables that shows the attributes of jingles. That means gender differences have no significant relation with jingle’s
effect.
Table no 2
Independent variable :
Income Sum of Squares df Mean Square F Sig.
Catch your attention
Between Groups 15. 405 3 5. 135
8. 413
0. 000
Within Groups 58. 595 96 0. 61
Total 74 99
enhance the image of
the product
Between Groups 11. 273 3 3. 758 8. 664 0. 000 Within Groups 41. 637 96 0. 434
Total 52. 91 99
affect views of the
product
Between Groups 5. 283 3 1. 761 1. 845 0. 144 Within Groups 91. 627 96 0. 954
Total 96. 91 99
drive you to purchase
the product
Between Groups 5. 435 3 1. 812 2. 095 0. 106 Within Groups 83. 005 96 0. 865
Total 88. 44 99
able to crate awareness
of product Between Groups 16. 99 3 5. 663 6. 598 0. 000
Within Groups 82. 4 96 0. 858
Effectiveness of Digital Advertising 499
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016
Total 99. 39 99
place the product in
minds of customer
Between Groups 13. 959 3 4. 653 5. 629 0. 001 Within Groups 79. 351 96 0. 827
Total 93. 31 99
reminds you about the
product
Between Groups 7. 691 3 2. 564 5. 126 0. 002 Within Groups 48. 019 96 0. 5
Total 55. 71 99
create your association
with product
Between Groups 2. 069 3 0. 69 0. 999 0. 397 Within Groups 66. 291 96 0. 691
Total 68. 36 99
persuade you to try the
product
Between Groups 9. 378 3 3. 126 3. 489 0. 019 Within Groups 86. 012 96 0. 896
Total 95. 39 99
create your preference
for the product
Between Groups 2. 685 3 0. 895 1. 12 0. 345 Within Groups 76. 705 96 0. 799
Total 79. 39 99
make you purchase the
product without
thinking to much
Between Groups 3. 516 3 1. 172 1. 356 0. 261 Within Groups 82. 994 96 0. 865
Total 86. 51 99
Affect the popularity of
the product
Between Groups 2. 242 3 0. 747 0. 794 0. 500 Within Groups 90. 348 96 0. 941
Total 92. 59 99
stimulate your interest
as customer
Between Groups 2. 645 3 0. 882 0. 86 0. 465 Within Groups 98. 395 96 1. 025
Total 101. 04 99
differentiate the
product with other
brand
Between Groups 3. 727 3 1. 242 1. 324 0. 271 Within Groups 90. 113 96 0. 939
Total 93. 84 99
identify the product
status level
Between Groups 8. 22 3 2. 74 2. 746 0. 047 Within Groups 95. 78 96 0. 998
Total 104 99
stimulate your intrest as
customer
Between Groups 1. 953 4 0. 488 0. 468 0. 759 Within Groups 99. 087 95 1. 043
Total 101. 04 99
diffrentiate the product
with other brand
Between Groups 4. 128 4 1. 032 1. 093 0. 365 Within Groups 89. 712 95 0. 944
Total 93. 84 99
identify the product status
level
Between Groups 2. 675 4 0. 669 0. 627 0. 644 Within Groups 101. 33 95 1. 067
Total 104 99
From the table no 2 this can be observed that with, 3 degree of freedom and 8. 413 as F value, the significant value is. 000 that is
less than. 005 implying that there is significant difference of income on jingles catching the attention. That means income
variation has significant impact on the attention catching ability of the jingles.
From the table no 2 this can be observed that with, 3 degree of freedom 8. 664 as F value, the significant value is. 000 that is less
than. 005 implying that there is significant difference of income on jingles enhancing the image of the product. That is different
income group have different views about jingle enhancing the image of the product.
From the table no 3 this can be observed that with, 3 degree of freedom and 6. 598 as F value the significant value is. 000 that is
less than. 005 implying that there is significant difference of income on jingles ability to create awareness of the product.
From the table no 2 this can be observed that with, 3 degree of freedom and 5. 629 as F value, the significant value is. 001 that is
less than. 005 implying that there is significant difference of income on jingle placing the product in the minds of customer.
People of different income group have different effect of jingles in positioning the product in consumers’ mind.
From the table no 2 this can be observed that with, 3 degree of freedom At 3 degree of freedom and 5. 126 as F value, the
significant value is. 002 that is less than. 005 implying that there is significant difference of income on jingle reminds about the
product.
Pooja Jain, Muskan Karamchandani and Anubhuti Jain
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016
500
From the table no 2 this can be observed that with, 3 degree of freedom At 3 degree of freedom and 3. 489 as F value, the
significant value is. 019 that is less than. 005 implying that there is significant difference of income on jingle persuade to try the
product. That is because trialability is howsoever affected by the income of the consumers
From the table no 2 this can be observed that with, 3 degree of freedom and 2. 746 as F value, the significant value is. 047 that is
less than. 005 implying that there is significant difference of income on jingles help identify the product status level.
Table no 3
Independent variable : Income Sum of Squares df Mean Square F Sig.
Catch your attention
Between Groups 15. 405 3 5. 135
8. 413
0. 000
Within Groups 58. 595 96 0. 61
Total 74 99
enhance the image of the
product
Between Groups 11. 273 3 3. 758 8. 664 0. 000 Within Groups 41. 637 96 0. 434
Total 52. 91 99
affect views of the product Between Groups 5. 283 3 1. 761 1. 845 0. 144 Within Groups 91. 627 96 0. 954
Total 96. 91 99
drive you to purchase the
product
Between Groups 5. 435 3 1. 812 2. 095 0. 106 Within Groups 83. 005 96 0. 865
Total 88. 44 99
able to crate awareness of
product
Between Groups 16. 99 3 5. 663 6. 598 0. 000 Within Groups 82. 4 96 0. 858
Total 99. 39 99
place the product in minds of
customer
Between Groups 13. 959 3 4. 653 5. 629 0. 001 Within Groups 79. 351 96 0. 827
Total 93. 31 99
reminds you about the product Between Groups 7. 691 3 2. 564 5. 126 0. 002 Within Groups 48. 019 96 0. 5
Total 55. 71 99
create your association with
product
Between Groups 2. 069 3 0. 69 0. 999 0. 397 Within Groups 66. 291 96 0. 691
Total 68. 36 99
persuade you to try the product Between Groups 9. 378 3 3. 126 3. 489 0. 019 Within Groups 86. 012 96 0. 896
Total 95. 39 99
create your preference for the
product
Between Groups 2. 685 3 0. 895 1. 12 0. 345 Within Groups 76. 705 96 0. 799
Total 79. 39 99
make you purchase the product
without thinking to much
Between Groups 3. 516 3 1. 172 1. 356 0. 261 Within Groups 82. 994 96 0. 865
Total 86. 51 99
Affect the popularity of the
product
Between Groups 2. 242 3 0. 747 0. 794 0. 500 Within Groups 90. 348 96 0. 941
Total 92. 59 99
stimulate your interest as
customer
Between Groups 2. 645 3 0. 882 0. 86 0. 465 Within Groups 98. 395 96 1. 025
Total 101. 04 99
differentiate the product with
other brand
Between Groups 3. 727 3 1. 242 1. 324 0. 271 Within Groups 90. 113 96 0. 939
Total 93. 84 99
identify the product status level Between Groups 8. 22 3 2. 74 2. 746 0. 047 Within Groups 95. 78 96 0. 998
Total 104 99
From the table no. 3 this can be observed that there is no
significant difference between occupation of the respondents
and the various variables that shows the attributes of jingles.
That means occupation differences have no significant relation
with jingle’s affect. To conclude the overall result from
ANOVA, it can be said that for the gender and the occupation
variables, they have nil effect on all the attributes.
Respondent’s views are not significantly different for all any
of the attributes on the basis of gender and occupation. Similar
to this, qualification has significant difference on just the one
attribute i. e jingles create association with the products. On
the contrary, Income has maximum effect on several attributes
like attention catching, image enhancing, creating awareness,
placing the product in the minds of the customers, reminding
about the product, trial ability of the product and ability to
identify the status level of the product. To summarize, it can
Effectiveness of Digital Advertising 501
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016
be said that income of the people has a great effect on their
views about jingle’s effect on their purchasing decisions.
Different income groups are differently affected by jingles in
their buying decisions.
5. CONCLUSION & SUGGESTIONS
Jingles are an effective element of sonic branding that takes
place in almost all the ads nowadays. Companies need to
know the effect of these jingles on their brands so as to make
further strategies related to jingles to ensure the sale of their
products. In this study, the researchers used several tools to
find and analyze the effectiveness of jingles in consumer
purchase decisions. Most of our respondents belonged to 15-
24yrs of age group where maximum people were found to be
postgraduate and have the understanding about the jingles in
the ads. The studies possess the results generated by the
income group of 3-4 lakhs on an average. With the help of
crosstab tool, it’s found that 77. 6% respondents agree to have
been affected by jingles in their purchasing decisions. The
study consists of 15 attributes on the basis of which the results
have been derived. Anova as a tool revealed that jingles have
no effect on respondents on the basis of gender and
occupation. It has a very little effect on the basis of
qualification and then a further more effect on the basis of age.
That is generally because lower age groups have more access
to advertisements and have comparatively more noticiability
of jingles in such ads. Thus they have higher impact of jingles
than people of upper age groups. Unlikely these factors,
jingles have a great effect on people on the basis of their
incomes. Varying incomes calls for difference in urge to
purchase the product because of the jingles. Therefore it can
be concluded as a whole that jingles do have effect on the
people’s buying behavior and purchasing decisions, where
maximum of them react according to their age and income.
Hence, Marketers need to structure and formulate their jingle
plan for the brand as per the varying ages and income, where
lower age groups being their most successfully targeted group
in relation enhancing sales through jingles.
REFERENCES & WEBLIOGRAPHY
Balaji. M, et al (2011)“Role of Tactile and visual inputs in product
evaluation a multisensory perspective” Asia Pacific Journal of
Marketing and Logistics, Vol. 23 Iss: 4, pp. 513 – 530
DOI: 10. 1108/13555851111165066
http://www. emeraldinsight. com/journals. htm?issn=1355-
5855&volume=23&issue=4&articleid=1950881
Bartholme. R, and Melewar. T, (2010) ”Exploring the auditory
dimension of corporate identity management”. Marketing
Intelligence & PlanningVol. 29 No. 2, 2011pp. 92-107,DOI 10.
1108/02634501111117566
Bartholme. R, and Melewar. T, (2010)”Remodelling the corporate
visual identity construct A reference to sensory and auditory
dimension” Corporate Communications: An International Journal,
Vol. 16 No. 1, 2011pp. 53-64, DOI 10. 1108/13563281111100971
http://www. emeraldinsight. com/journals. htm?issn=1356-
3289&volume=16&issue=1&articleid=1902902
Crisinel. A et al (2011)”A bitter sweet symphony: Systematically
modulating the taste of food by changing the sonic properties of the
sound track playing in the background”
Food Quality and Preference,Volume 24, Issue 1, April 2012, Pages
201–204
http://www. sciencedirect. com/science/article/pii/
0950329311001807
Craton. L and Lantos. G,(2011)“Attitude towards the advertising
music : an overlooked potential pitfall in commercials”Journal of
Consumer Marketing,Vol. 28 Iss:6,pp. 396 – 411,DOI: 10.
1108/07363761111165912
http://www. emeraldinsight. com/journals. htm?issn=0736-
3761&volume=28&issue=6&articleid=1954174
Fraser. C and Bradford. J,(2013)“Music to your brain: Background
music to changes are processed first, reducing ad message recall”
Psychology & Marketing Volume 30, Issue 1, pages 62–75, January
2013, DOI: 10. 1002/mar. 20580
http://onlinelibrary. wiley. com/doi/10. 1002/mar. 20580/abstract
Hulten. B,(2009) “Sensory marketing: the multi-sensory brand
experience concept”
European Business Review, Vol. 23 Iss: 3, pp. 256 – 273,
DOI:10. 1108/09555341111130245
http://www. emeraldinsight. com/journals. htm?issn=0955-
534X&volume=23&issue=3&articleid=1926077
Klink. R, and Wu. L,(2013),”The role of position, type, and
combination of sound symbolism imbeds in brand names” Marketing
Letters May 2013
http://link. springer. com/article/10. 1007/s11002-013-9236-3
Krishnan. V, et al (2012)”Sonic logos: Can sound influence
willingness to pay?”
Journal of Product & Brand Management, Vol. 21 Iss: 4, pp. 275 –
284,
DOI: 10. 1108/10610421211246685
Luna. D, et al(2012)“Does brand spelling influence memory?The
case of auditory presented brand name” Journal of Consumer
Psychology,Volume 23,Issue 1,January 2013,Pages 36–48
http://www. sciencedirect.
com/science/article/pii/S1057740812000241
Lantos. G and Craton. L,(2012)“A model of consumer response to
advertising”
Pooja Jain, Muskan Karamchandani and Anubhuti Jain
Advances in Economics and Business Management (AEBM)
p-ISSN: 2394-1545; e-ISSN: 2394-1553; Volume 3, Issue 5; April-June, 2016
502
Journal of Consumer Marketing, Vol. 29 Iss: 1, pp. 22 – 42
DOI: 10. 1108/07363761211193028
Spence. C,(2012)“Auditory contributions to flavor perception and
feeling behavior”
Physiology & Behavior 107 (2012) 505–515
http://www. sciencedirect.
com/science/article/pii/S0031938412001813
Spence. C,(2011)”Managing sensory expectations concerning
products and brands: Capitalizing on the potential of sound and shape
symbolism”Journal of Consumer Psychology,Volume 22, Issue 1,
January 2012, Pages 37–54
http://www. sciencedirect.
com/science/article/pii/S1057740811000994
Article
The phenomenon of e-commerce which is increasingly prevalent in Indonesia will certainly result in consumers being more selective in choosing the desired brand. So that the company tries to build a brand in the minds of consumers, by using ad jingles. This study aims to determine the effect of advertising jingles and brand awareness on Shopee Indonesia. The objects examined in this study are jingles and brand awareness. The research method is descriptive analysis verification by the survey. The survey was conducted on visitors who view the Shopee Indonesia advertising jingle in Bandung, through a questionnaire, totaling one hundred and sixteen respondents. Samples were obtained based on iteration calculations and carried out by purposive sampling. This type of research is used quantitatively by testing the hypothesis. The method used is simple regression analysis, correlation analysis, and the coefficient of determination in finding the influence of advertising jingles (x) with brand awareness (y). The results of this study indicate that advertising jingles have a positive effect on brand awareness. The resulting Pearson correlation coefficient is positive. This research shows that there is an influence between advertising jingles on brand awareness. Based on hypothesis testing, this study states that advertising jingles have a positive effect on brand awareness.
Chapter
Full-text available
Radio remains an important mass medium in Nigeria and across Africa. Issues of power availability, internet connectivity, and media costs, make radio a highly sort after medium for public information. However, the potentials of radio in efforts to combat misinformation about COVID-19 are yet to be fully exploited in Nigeria. Extant efforts have mostly focused on live press briefings, TV programming, SMS, and social media messaging. Media sources show that the spread of misinformation about the pandemic in the country is rife. This chapter critically evaluates the state of radio in Nigeria and proposes various strategies for utilizing its resources in efforts to debunk and minimize the spread of misinformation, with wider implications for Africa.
Article
Full-text available
Purpose The purpose of this paper is to present the multi‐sensory brand‐experience concept in relation to the human mind and senses. It also seeks to propose a sensory marketing (SM) model of the multi‐sensory brand‐experience hypothesis. Design/methodology/approach This paper applies exploratory and explanatory approaches to investigating the multi‐sensory brand‐experience concept within the context of discovery. The qualitative study is built on primary and secondary data sources, including personal interviews with experts and managers. Findings The multi‐sensory brand‐experience hypothesis suggests that firms should apply sensorial strategies and three explanatory levels within an SM model. It allows firms through means as sensors, sensations, and sensory expressions to differentiate and position a brand in the human mind as image. Research limitations/implications A theoretical implication is that the multi‐sensory brand‐experience hypothesis emphasizes the significance of the human mind and senses in value‐generating processes. Another theoretical implication is that the hypothesis illustrates the shortcomings of the transaction and relationship marketing models in considering the multi‐sensory brand‐experience concept. It is worth conducting additional research on the multi‐sensory interplay between the human senses in value‐generating processes. Practical implications The findings offer additional insights to managers on the multi‐sensory brand‐experience concept. This research opens up opportunities for managers to identify emotional/psychological linkages in differentiating, distinguishing and positioning a brand as an image in the human mind. Originality/value The main contribution of this research lies in developing the multi‐sensory brand‐experience hypothesis within a SM model. It fills a major gap in the marketing literature and research in stressing the need to rethink conventional marketing models.
Article
Full-text available
Sound symbolism research provides considerable support for the relationship between sound and meaning. What is not well understood is how best to imbed sound symbolism to create meaningful brand names. This research investigates three basic decisions or issues that marketers face when embedding sound symbolism in brand names—i.e., (a) where to position the imbed, (b) what type of imbed to use, and (c) what is the effect of combining imbeds. Results of study 1 indicate that imbeds placed after the first syllable of a brand name communicate branding meaning. Also, brand meaning is better conveyed by vowels than consonants in a brand name. Combining consistent vowel and consonant imbeds in a brand name provides an additive effect with respect to communicating brand meaning. Results of study 2 show that combining consistent imbeds in a brand name can have a favorable impact on product choice.
Article
Full-text available
Purpose The purpose of this paper is to provide a model of consumer response to music in broadcast commercials outlining four variables (listening situation, musical stimulus, listener characteristics, and advertising processing strategy) that affect a consumer's attitude toward the advertising music (A am ). Design/methodology/approach The paper takes the form of an integrative review of the relevant literatures from the psychology of music, marketing, and advertising. Findings A am can be positively but also negatively influenced by many factors. Only some of these variables are employed in any typical study on consumer response to music, which may account for some conflicting findings. Practical implications The paper discusses factors for effectively using commercial music to affect A am , with special focus on advertising processing strategy. Advertisers are urged to exercise extreme caution in using music and to always pretest its use considering factors identified in this paper. The paper suggests ways in which the model can guide future research. Originality/value The paper integrates diverse literatures and outlines the major variables comprising our model of consumer response to advertising music. Advertisers can use these variables as a checklist for factors to consider in selecting ad music.
Article
Full-text available
Purpose The purpose of this paper is to identify the causes and implications of potential negative consumer response to music in broadcast commercials. It aims to accomplish this by introducing a new consumer response variable, attitude toward the advertising music (A am ) and relating A am 's components to advertising goals. It also aims to propose that A am is a significant component of attitude toward the ad (A ad ). Design/methodology/approach The paper takes the form of an integrative review of the relevant literatures in the psychology of music, consumer marketing, and advertising to formulate A am . Findings Favorable A am is a necessary but insufficient condition for favorable A ad in ads employing music. Furthermore, a negative A am might cause a negative A ad . Given the numerous possible negative responses to music in a TV or radio commercial, achieving a favorable A am among most target audience members is very challenging, especially when music‐message fit is lacking. Practical implications The paper offers cautionary advice for advertisers using music and directions for future research. Originality/value The paper provides a novel integration of literatures in psychology and marketing/advertising. Whereas most scholars and practitioners assume that music adds value to commercials, the authors demonstrate key ways in which music can cause adverse listener reactions.
Article
Background music captures attention, evokes images, and creates ambience, but may interfere with processing of advertised messages, reducing recall. Brains are hardwired to process unexpected background sound changes first, automatically preempting processing of brand message elements and reducing recall. The degree of this recall reduction depends on the structural characteristics of the music, as well as the advertised brand. Backgrounds with more frequent harmonic and textural changes create more frequent distraction, reducing message recall. Faster tempos increase the frequency of those distractions. However, faster tempos also enable streaming of like distractions, improving message recall. In Experiment 1, backgrounds, varying in harmonic, textural, and temporal characteristics, were compared across ads for six brands. Message recall was higher for ads with backgrounds with less-frequent change. Message recall from ads for new, unfamiliar brands suffered more from background music interference than from ads for established brands. In Experiment 2, background change frequency was reduced in two ads, holding all else constant, which improved message recall.
Article
We present a framework based on psycholinguistic theory to explain how individuals spell auditorily-presented information. We use the framework to predict and test how spelling-related characteristics of brand names and factors related to the context in which brand names are presented (e.g., spelling primes) will make the brands more or less memorable. Further, we reveal the process through which spelling-related linguistic variables influence brand recall: the dual-code (both written and auditory) that results from spelling a brand correctly leads to greater ability to later recall the brand. Our framework identifies two routes that interact when individuals have to transcribe a brand: the lexical (top-down) route and the sublexical (bottom-up) route.
Article
In this article, the evidence demonstrating the existence of a variety of robust crossmodal correspondences between both sounds (phonetic speech sounds, tones, and other parameters of musical expression) and shapes, and the sensory attributes (specifically the taste, flavor, aroma, and oral-somatosensory attributes) of various foods and beverages is reviewed. The available research now clearly suggests that marketers can enhance their consumers' product experiences by ensuring that the sound symbolism of the brand name, as well as any shape symbolism of/on the labeling, and even the very shape of the packaging itself, sets up the right (i.e., congruent) product-related sensory expectations in the mind of the consumer. In this review, the rapidly-growing literature on the topic of sound and shape symbolism is critically evaluated. Potential caveats, limitations, and problems of interpretation with previous studies are highlighted. The question of whether this approach to sensory marketing should be considered as implicit (or functionally subconscious) is also addressed. Finally, some of the relative strengths and weaknesses of this approach to modulating a consumer's product-related expectations (relative to various other approaches) are considered.
Article
Purpose Auditory branding is the association of a non‐verbal, auditory identity for a brand. Sonic logos, or “sogos,” are a key element of sonic branding. This paper seeks to examine the systematic influence of an objective property, the number of tones in a sogo, on consumers' willingness‐to‐pay for the associated brand. Design/methodology/approach A laboratory experiment was conducted to test hypotheses. Findings Findings suggest that the number of tones in a sogo systematically influences willingness‐to‐pay in a non‐linear manner. Sogos with very few (three) tones or numerous (nine) tones are perceived to be less valuable than sogos with a moderate number (six) tones. This influence is mediated by the fluency with which the sogos are processed. Research limitations/implications Although this study examines only one objective property of a sogo, it lays the theoretical foundation for a new research stream by connecting the processing fluency literature and logo literature to provide objective design guidelines for auditory branding elements. Future research could address the influence of other objective properties such as the contour (ascending/descending) of a sogo. Practical implications Although sogos are important and costly branding devices, their creation depends on intuition rather than objective parameters. Findings demonstrate that number of tones in a sogo systematically influences willingness‐to‐pay for the associated brand – a direct economic practical implication. Originality/value Despite its undeniably central role, sonic branding is a sparsely researched area. This paper demonstrates a strategic outcome for a brand leveraging sound as information.
Article
Purpose Despite a well‐established corporate identity construct there is still ambiguity and disorientation regarding the corporate visual identity construct. The purpose of this paper is to investigate the inconsistent use of terminologies such as “symbolism” and “corporate design” as well as pointing towards an insufficient conceptualisation of the corporate identity and visual identity construct vis‐à‐vis other sensory dimensions. Design/methodology/approach A review of existing categorisations and conceptualisations of the corporate identity and visual identity construct is provided. Findings The paper presents a remodelled corporate visual identity construct that takes a holistic sensory perspective and proposes the corporate sensory identity construct as a more adequate and flexible reflection of current business reality. Practical implications The paper offers fundamental guidance for managers regarding the integrated and holistic utilisation of a set of sensory communication activities as part of their corporate identity management. Originality/value This paper contributes to the further understanding of the complexity of corporate identity management by addressing additional sensory dimensions apart from visual identity management. Moreover, by stressing the particular relevance of music and sound, this paper stimulates the integration of the auditory dimension as additional facet of a communication tool kit.
Article
Purpose – Despite the significance of sound, hitherto the auditory dimension has been widely ignored with regard to corporate identity management and corporate communication. This paper aims to expand the domains of corporate identity and corporate communication by focusing on the auditory dimension as a component of company‐controlled communication. Design/methodology/approach – Based on an extensive review of corporate identity and corporate communication literature, a set of hypotheses is proposed that reflect antecedents of corporate auditory identity management. Findings – The paper not only illustrates the importance of the auditory dimension as part of corporate identity management, it also provides initial suggestions of antecedent factors that are expected to determine the utilisation of sound on a corporate level. Originality/value – The presented discussion about the role of auditory identity vis‐à‐vis corporate identity management provides initial guidance for managers when considering the auditory dimension as a potential ingredient of their communication tool kit. Moreover, this paper advances existing knowledge by providing initial insight into the relationship between domains such as auditory identity and corporate identity, visual identity and corporate communication.