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Team Development Interventions: Evidence-Based Approaches for Improving Teamwork

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The rate of teamwork and collaboration within the workforce has burgeoned over the years, and the use of teams is projected to continue increasing. With the rise of teamwork comes the need for interventions designed to enhance teamwork effectiveness. Successful teams produce desired outcomes; however, it is critical that team members demonstrate effective processes to achieve these outcomes. Team development interventions (TDIs) increase effective team competencies and processes, thereby leading to improvements in proximal and distal outcomes. The effectiveness of TDIs is evident across domains (e.g., education, health care, military, aviation), and they are applicable in a wide range of settings. To stimulate the adoption and effective use of TDIs, the current article provides a review of four types of evidence-based TDIs including team training, leadership training, team building, and team debriefing. In doing so, we aim to provide psychologists with an understanding of the scientific principles underlying TDIs and their impact on team dynamics. Moreover, we provide evidence-based recommendations regarding how to increase the effectiveness of TDIs as well as a discussion on future research needed within this domain.
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... The overarching aim was to collect suggestions to inform the subsequent design, development, and implementation of multilevel interventions, actions, and initiatives addressing healthcare workers' outcomes. However, for the purposes of the present dissertation's main topic, only job demands and job resources at the group level of analysis are reported, consistent with Lacerenza et al.'s (2018) indication that, when interventions are delivered to teams, needs of the teams are to be exhaustively understood first. The ultimate aim was to verify the organisation-intervention fit (Andersen et al., 2021;Peters et al., 2020) and ensure the relevance of the subsequent implementation of team-level digital-based interventions in the targeted workplace settings. ...
... In the last decades, considering the importance of teamwork in the workplace, a number of interventions have been developed and tested with the aim of promoting teamwork quality and effectiveness. Traditional evidence-based approaches to team development and improvement (Grote & Kozlowski, 2023;Lacerenza et al., 2018) have primarily focused on in-presence team training, team building, and team debriefing. Team training refers to a structured approach to improving the teamwork skills, with a focus on the shared understanding of roles, responsibilities, and goals. ...
... On the other hand, the project has a number of strengths too, that contribute to its academic and practical value. First and foremost, in line with mainstream literature in the field of workplace interventions (e.g., Nielsen & Noblet, 2018;von Thiele Schwarz et al., 2021), the project followed a stepwise framework for team interventions (i.e., Lacerenza et al., 2018), going from the review of previous evidence to the assessment of team needs, and from the tailored implementation of interventions to the evaluation of implemented actions. This approach ensures a structured, well-organised and methodical exploration of team-level digital interventions, addressing unique needs and challenges faced by organisations nowadays. ...
Thesis
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This research project investigated a digital workplace intervention based on team coaching and social network visualisation. The investigation was carried out through four studies. Study 1 was a systematic literature review with a realist synthesis approach about workplace digital interventions at multiple levels, highlighting the need for more research about group-level digital workplace interventions. Study 2 was a qualitative needs assessment exercise that verified the fit between the targeted organisations and the selected intervention. Following the tailored implementation of the intervention, Study 3 analysed recipients’ positive perceptions of intervention characteristics, with usability and integrity being appreciated the most, and acceptability being appreciated the least. While the intervention was considered usable and recipients felt valued during sessions, training did not fully meet their expectations. Also, recipients’ perceptions did not change from second to fourth session, suggesting they remained stably satisfied with the intervention over time. Finally, Study 4 tested two relevant Context-Mechanism-Outcome (CMO) configurations and suggested that teams implementing action plans developed during training might need less support from immediate managers to coordinate collective efforts and accomplish collective performance. Moreover, peer support towards training transfer was confirmed as a relevant contextual factor contributing to intervention effectiveness. Overall, this multifaceted and complex research project offers a nuanced examination of team-level digital interventions within the contemporary workplace, unveiling valuable insights and opportunities for further refinement and application.
... Nevertheless, the leader-behavioral approach is well positioned because it inevitably involves three streams of research: leadership, team science, and team coaching literature. The leadership training literature has decades of empirical support and a plethora of metaanalytic evidence suggesting that leadership training works (see [20]). The team training literature is also heavily supported by empirical (e.g., [21]) and meta-analytic evidence (e.g., [22]). ...
... Given that the team coaching literature is nascent compared to the other two, we undertake an integrative approach, where we systematically review these three streams of literature to put forward the core competencies an effective internal team coach should have. In this review, we define a competency in alignment with prior team research, which are the knowledge, skills, and abilities (KSAs) "critical for team [leaders] to interdependently interact with [their team] in such a way that leads to positive team-based outcomes" [20] (p. 518). ...
... Nevertheless, it is important to note that team coaching is an approach, and not the approach. Different team developmental interventions (TDIs, see [20]) can also be helpful, depending on the issue that an organization is facing. Team coaching can be both a formal training intervention and a process intervention where an individual simply chooses to engage in certain behaviors [2]. ...
Article
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Team coaching has been found to increase group effort, improve interpersonal processes, and increase team knowledge and learning. However, the team coaching literature is renowned for its inability to define team coaching itself—making it difficult to solidify its place in the world of team science. So far, there is no consensus on what specific training would serve internal leaders best, and how they would connect to the team coaching literature. We know leadership and team training are effective in improving organizational outcomes, but the gap in the literature lies in identifying what specific competencies internal team coaches need, and what training could fulfill these. In this piece, we seek to (1) identify what competencies internal team leaders need based on the outcomes we know team coaching yields, (2) identify specific behaviors that can fulfill these competencies, and (3) integrate the literature to form an evidence-based guide on what training to provide to internal team coaches. By doing so, we hope to provide a definitive understanding of what internal team coaches need to be successful.
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... The bulk of aviation accidents, medical mishaps, and industrial disasters have well-established root causes that include deficiencies in team leadership, coordination, and communication. Additionally, they have been connected to several military and political tragedies [16]. ...
Article
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Chapter
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Chapter
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Chapter
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Chapter
The study of leadership is a rapidly evolving, multi-faceted field. Leadership is conceptualized as a social and cultural phenomenon, which cannot be fully understood from a single perspective. The leader, the follower, the context, and the interactions amongst these elements must all be considered. The Oxford Handbook of Leadership explores the complex relationship between leader, led, and the environment that constitutes leadership. Divided into five parts, it provides comprehensive coverage of the field, exploring the roles individual attributes, training, and development play in generating a leader who is capable of performing effectively. The book also examines the relationship between leadership and contextual factors in terms of an organizational role, one's culture, and a specific setting (e.g. military, higher education, and presidential). It furthermore takes a critical look at the extent to which leader and follower behavior in a social and/or organizational context are tied. The book also gives a consideration of what leader effectiveness means (i.e., what differentiates effective from ineffective leadership, including insights and scholarship that have emerged regarding this issue). A concluding chapter provides some overall comments concerning the current state of leadership research and some thoughts about potentially fruitful directions. Leadership research has come a long way, but the inherent dimensionality of the field leaves room for new insights and new directions.