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Impact of various issues on extending the useful life of a product through product recovery options

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Kampan Mukherjee at Indian Institute of Management Kashipur
Kampan Mukherjee
Sandeep Mondal at Indian Institute of Technology (ISM) Dhanbad
Sandeep Mondal
Kaustov Chakraborty at Institute of Management Technology
Kaustov Chakraborty
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Abstract and Figures

Due to the growing consciousness towards environment and stringent governmental legislations, manufacturers are incorporating product recovery activities in their business processes. In product recovery process, used products are collected after their end-of-use from the customers and their retained usable values are recovered through value additive operations. The product recovery options not only reduce the disposal of wastes but also extend the useful life of product. In this paper, we try to identify various issues from literature review, which influence the extension of useful life of products through product recovery options. These issues are further classified into five major decision areas namely product design issues, operational issues, market related issues, governmental rules and legislations, and societal issues. The contextual relationships among these set of issues are studied by using Fuzzy Interpretive Structural Modelling (FISM), which reflects different levels of influence. Two case studies are highlighted here to compare the contextual relationships among these decision-making issues. The issues in the highest-level act as the prime enablers which trigger the extension of product life and help in formation of corporate strategies. The issues in the lower level generally act as operational issues.
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RESEARCH
Impact of various issues on extending the useful life
of a product through product recovery options
Kampan Mukherjee
1
&Sandeep Mondal
2
&
Kaustov Chakraborty
2
Received: 15 March 2017 / Accepted: 27 April 2017 / Published online: 10 July 2017
#Springer Science+Business Media Dordrecht 2017
Abstract Due to the growing consciousness towards environment and stringent governmental
legislations, manufacturers are incorporating product recovery activities in their business
processes. In product recovery process, used products are collected after their end-of-use from
the customers and their retained usable values are recovered through value additive operations.
The product recovery options not only reduce the disposal of wastes but also extend the useful
life of product. In this paper, we try to identify various issues from literature review, which
influence the extension of useful life of products through product recovery options. These
issues are further classified into five major decision areas namely product design issues,
operational issues, market related issues, governmental rules and legislations, and societal
issues. The contextual relationships among these set of issues are studied by using Fuzzy
Interpretive Structural Modelling (FISM), which reflects different levels of influence. Two
case studies are highlighted here to compare the contextual relationships among these
decision-making issues. The issues in the highest-level act as the prime enablers which trigger
the extension of product life and help in formation of corporate strategies. The issues in the
lower level generally act as operational issues.
Keywords Productlif ec ycle .Productrecoveryoptions.FuzzyInterpretivestructuralmodelling
Introduction
Any product undergoes several phases in its product life cycle. These phases are extraction of
raw material, production of finished product, its use and after its use finally disposal. We can
also describe the product life cycle as the total sales turnover of the product over a time period.
Jnl Remanufactur (2017) 7:77–95
DOI 10.1007/s13243-017-0034-6
*Kampan Mukherjee
Kampan.mukherjee@iimkashipur.ac.in
1
Indian Institute of Management, Kashipur, India
2
Indian Institute of Technology (Indian School of Mines), Dhanbad, India
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
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