ArticlePDF Available

The Differences Between Management And Leadership

Authors:
  • STAI Miftahul Ula Nganjuk

Abstract

There are a differences between management and leadership. The aim of this review is to determine the differences between management and leadership. The result of this review showed that management and leadership are two very distinct functions. Although, management and leadership do share many similar duties which consist of working with people and influencing others to achieve goals. Management skills are used to plan, build, and direct organizational systems to accomplish missions and goals, while leadership skills are used to focus on a potential change by establishing direction, aligning people, and motivating and inspiring. Leadership and management must go hand in hand. They are not the same thing. But they are necessarily linked, and complementary. Any effort to separate the two is likely to cause more problems than it solves.
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
75
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
Moh. Barid Nizarudin Wajdi
STAI MIftahul Ula Nganjuk
E-mail: baridnizar84@gmail.com
(Diterima: 10-Dese mber-2016; direvisi: 12-Januari-2017; dipublikasikan: 01-Maret-2017)
Abstract. There are a differences between management and leadership. The aim of this review is to determine the differences
between management and leadership. The result of this review showed that management and leadership are two very distinct
functions. Although, management and leadership do share many similar duties which consist of working with people and
influencing others to achieve goals. Management skills are used to plan, build, and direct organizational systems to accomplish
missions and goals, while leadership skills are used to focus on a potential change by establishing direction, aligning people,
and motivating and inspiring. Leadership and management must go hand in hand. They are not the same thing. But they are
necessarily linked, and complementary. Any effort to separate the two is likely to cause more problems than it solves .
Keywords: The differences, leadership, management
Introduction
Management and leadership are important for
the delivery of good services. Although the two
are similar in some respects, they may involve
different types of outlook, skills, and behavior.
Good managers should strive to be good leaders
and good leaders, need management skills to be
effective.
Leaders will have a vision of what can be
achieved and then communicate this to others and
evolve strategies for realizing the vision. They
motivate people and are able to negotiate for
resources and other support to achieve their goals.
Managers ensure that the available resources
are well organized and applied to produce the best
results. In the resource constrained and difficult
environments of many low to middle-income
countries, a manager must also be a leader to
achieve optimum results.
One may assume that all managers are leaders,
but that is not correct since some of the managers
do not exercise leadership, and some people lead
without having any management positions.
Therefore, there is a continuing controversy about
the difference between leaders and managers.
Some scholars argue that although management
and leadership overlap, the two activities are not
synonymous (Bass, 2010). Furthermore, the
degree of overlap is a point of disagreement (Yukl,
1989). In fact, some individual see them as
extreme opposites, and they believe that good
leader cannot be a good manager and the opposite
is true (Ricketts, 2009).
Leadership and management entail a unique
set of activities or functions. While leaders and
managers share some similarities because they
both influence others by using specific powers to
achieve certain goals, there are also some
prominent differences (Northouse, 2007). While,
managers maintain a smoothly functioning
workplace, leaders test the current position and
encourage new functions, so they are looking for
long-term goals (Yukl, 1989). In today‘s vigorous
workplace, organizations need both effective
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
76
management, and effective leadership for optimal
success (Kotterman, 2006).
This review article will address and compare
fundamental definitions of leadership and
management, the specific types of skills for the
manager and the leader, and discuss the
similarities and differences between management
and leadership.
Methodology of Analysis
An extensive literature search was conducted
using the following electronic databases: EBSCO,
EMBASE and Google Scholar. The search aimed
to identify and locate all previous articles which
discussed the differences between the management
and leadership. There was no time limitation;
however the research was limited to only articles
written in English. The title should have
―management‖ and ―leadership‖ terms within it.
The keywords and phrases used in the research
include (leadership) and (management), or
(differences), or (similarities). Original and peer
reviewed articles were considered for this review.
The search identified 231,000 articles focusing
on leadership and management. A total of 25,700
articles remained after eliminating those that were
duplicated on Google Scholar and across the three
databases.
B. Review of Literature
Katz defined the management as
exercising direction of a group or organization
through executive, administrative, and
supervisory positions (Katz, 1955). Katz
thought that management responsibilities are
usually tasked-oriented, and it involves
developing staff, mentoring persons with high
potential, and resolving conflicts while
maintaining ethics and discipline (Katz, 1955).
Kappa states that the aim from a good
management is to provide services to the
community in an efficient and sustainable
manner (Kappa, 1991). Moreover, Kotter
defined the management as a job which takes
care of planning, organizing, budgeting,
coordinating and monitoring activities for
group or organization (Kotter, 2001).
Northouse defined the management as a
process by which definite set objectives are
achieved through the efficient use of resources
(Northouse, 2007). Thus, Management in
general is a process that is used to achieve
organizational goals.
Certain conditions are important for
creating good management, including:
- managers and team members need to be
selected on merit;
- managers need to earn the respect of their
staff , patients, and supervisors;
- managers need to have the knowledge,
skills and understanding of the role, tasks
and purpose of the services they deliver;
- basic support systems function well; clear
staff administration rules and regulations;
well planned and timely delivered supplies,
equipment and drugs; clear and transparent
fi nancial processes; and well planned and
monitored activities.
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
77
Managers focus on formal directing and
controlling of their assistants, resources,
structures, and systems (Kotter, 2001). Managers
aim to reach short term goals, avoid any risks, and
establish standardization to improve efficiency
(Kotterman, 2006). The employees follow a
manager‘s direction in exchange for being paid a
salary, known as a transactional style (Kotter,
2001).Research shows that being an effective
manager depends upon three special skill sets:
technical, human and conceptual. The technical
skill refers to the proficiency in a specific type of
work. This may include competencies within a
specialized field, or the ability to use appropriate
tools and techniques. Human skill refers tothe
ability to work with people, which allow a
manager to assist group members to complete a
task. Conceptual skill refers to the ability to work
with ideas (Katz, 1955). In addition, an effective
manager needs to have specific qualities like: good
communication; organizational; negotiation; and
delegation skills (Kappa, 1991).
LEADERSHIP
Leadership is a complex, multidimensional
phenomena (DePree, 1989). It has been defined as:
a behaviour; a style; a skill; a process; a
responsibility; an experience; a function of
management; a position of authority; an
influencing relationship; a characteristic; and an
ability (Northouse, 2007). John Maxwell defined
leadership by influence (Maxwell, 1998). Kotter
(1990) stated that ―Leadership is the capacity for
collective action to vitalize‖. Robert Greenleaf
defined effective leadership as people who serve
others, while they follow them (Bennis and Nanus,
1997). Moreover, Peter
Drucker defined a leader is someone who has
followers (Drucker, 1999). However, some
theorists believe that leadership is a form of the
social influence processes (House and Aditya,
1997). Although there are a variety of leadership
definitions, the majority of definitions focused on
two components which are: the process of
influencing a group of individuals to obtain a
common goal; and to develop a vision.
Leaders focus on motivation, and inspiration
(Kotter, 1990). Leaders aim to create passion to
follow their vision, to reach long term goals, take
risks to accomplish common goals, and challenge
the current status quo (Bennis and Nanus, 1997).
The leader keeps an open eye on his
followers benefits, so people follow the leader
voluntarily, and the leader directs the follower by
using a transformational style (Bass, 1990).
Leaders should have some critical qualities such as
integrity; vision; toughness; decisive; trust;
commitment; selflessness, creativity; risk taking;
toughness; communication ability, and visibility
(Capowski, 1994). Moreover, leaders should have
charisma; a sense of mission; ability to influence
people in a positive environment; and ability to
solve problems (House, 1977).
In addition, research shows that being an
effective leader depends upon common behaviours
and characteristics like: confidence; service
mentality; good coaching skills; reliability;
expertise; responsibility; good listening skills;
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
78
being visionary; realistic; good sense of priorities;
honesty; willingness to share; strong self esteem;
technical or contextual, and recognition (Bennis
and Nanus, 1997).
MANAGEMENT VS LEADERSHIP
Leadership and management overlap,
but they are not the same(Kotterman, 2006).
Both leadership and management involve
influence, working with people, and working
to achieve common goals(The Guardian,
2013).However, the fields of leadership and
management considered very
different(Kotterman, 2006). Katz asserts that
leadership is a multi-directional influence
relation, while management is a unidirectional
authority relationship (Katz, 1955).
In 1977, Abraham Zaleznik wrote the
first scholarly and landmark article about the
difference between leaders and managers
(Zaleznik, 1977). Zaleznik mentioned that the
organization needs both effective managers
and effective leaders in order to reach its goals,
but he argues that managers and leaders have
different contributions (Zaleznik, 1977).
Whereas leaders promoter change, new
approaches, and work to understand people‘s
beliefs to gain their commitment, managers
promoter stability, exercise authority, and
work to get things accomplished. Therefore,
management and leadership need different
types of people(Zaleznik, 1977).
In 1983, Watson stated that managers
take care of structure and system, but leaders
focus on the communication, motivation, and
shared goals. In addition, Watson mentioned
that 7S strategy which include; strategy,
structure, systems, shared values, skills, and
style; is more effective for leaders comparing
to managers. In 1985, Bryman added that
leadership is about strategic motivation.
Bennis and Nannus (1985) briefly describe the
differences between the leaders and managers
in one sentence: "Leaders do the right things;
managers do things right." (p. 33).Moreover,
In 1989 Bennis stated that ―To survive in the
twenty-first century, we are going to need a
new generation of leaders
Both leadership and management involve
influence, working with people, and working
to achieve common goals(The Guardian,
2013).However, the fields of leadership and
management considered very
different(Kotterman, 2006). Katz asserts that
leadership is a multi-directional influence
relation, while management is a unidirectional
authority relationship (Katz, 1955).
In 1977, Abraham Zaleznik wrote the
first scholarly and landmark article about the
difference between leaders and managers
(Zaleznik, 1977). Zaleznik mentioned that the
organizationneeds both effective managers and
effective leaders in order to reach its goals, but
he argues that managers and leaders have
different contributions (Zaleznik, 1977).
Whereas leaders promoter change, new
approaches, and work to understand people‘s
beliefs to gain their commitment, managers
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
79
promoter stability, exercise authority, and
work to get things accomplished. Therefore,
management and leadership need different
types of people(Zaleznik, 1977).
In 1983, Watson stated that managers
take care of structure and system, but leaders
focus on the communication, motivation, and
shared goals. In addition, Watson mentioned
that 7S strategy which include; strategy,
structure, systems, shared values, skills, and
style; is more effective for leaders comparing
to managers. In 1985, Bryman added that
leadership is about strategic motivation.
Bennis and Nannus (1985) briefly describe the
differencesbetween the leaders and managersin
one sentence: "Leaders do the right things;
managers do things right." (p. 33).Moreover,
In 1989 Bennis stated that ―To survive in the
twenty-first century, we are going to need a
new generation of leaders
In 1987 John Kotter, a professor of the
Harvard Business School states that leadership
goes beyond routine tasks to cope with change,
whereas management is a regular formal
responsibility to cope with routine
complexity(Kotter, 1987). Kotter argues that
leadership is a process that aims to develop a
vision for the organization; align people with
that vision; and motivate people to action
through the basic need fulfilment(Kotter,
1990).
Kotter stated that ―Leadership is different
from management, but not for the reason most
people think. Leadership isn‟t mystical and
mysterious. It has nothing to do with having
charisma or other exotic personality traits. It‟s
not the province of a chosen few. Nor is
leadership necessarily better than management
or a replacement for it: rather, leadership and
management are two distinctive and
complementary activities. Both are necessary
for success in an increasingly complex and
volatile business environment (Kotter, 1990).‖
In contrast, the management is a process that
aims to control organization‘s formal functions
(Kotter, 2001).
Bernard Bass (1990) in his book "Bass
and Stogdill‘s Handbook of Leadership" states
that "Leaders manage and managers lead, but
the two activities are not synonymous.
Management functions can potentially provide
leadership; leadership activities can contribute
to managing. Nevertheless, some managers do
not lead, and some leaders do not manage". (p.
383). Other researchers mention that the leader
is inspiring, innovative, flexible, courageous
and independent, and has a soul, the passion
and the creativity. While the manager is
deliberate, authoritative, consulting,
analytical, and stabilizing, and has the rational,
the mind, and the persistence (Capowski,
1994).In 1997, Robert House states that
management consists of controlling daily
problems, and implementing leader's vision
(House, 1977).Furthermore, Warren Bennis a
business professor at the University of
Southern California, (1997) sharps the
difference by using 12 paired contrasts listed
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
80
in his book "Learning to Lead: A Workbook
on Becoming a Leader", (p. 9).
In 2003, Covey stated that the leader
believes in vision and goals, has strong values,
and works to make sure that his attendants are
in the right direction. Moreover, in 2004,
Ylitalo said that managers focus on structural,
tools, and work related processes.
Nevertheless, leaders involved in the
professional work, social and communicative
aspects. In 2004, Hull and Ozeroff viewed
leaders as good communicators because they
spend more time with their followers. In
addition, leaders are aware their team members
professional strengths, weaknesses, emotional
standings, their place in the organization which
allow them to know how to motivate them.
Gosling and Murphy (2004) think that the
leaders work to make the organization ready to
face any new change, and ensure the
development of a sense of security. In 2007,
Warren Bennis wrote that ―Managers do things
right, while leaders do the right things‖ (p. 12).
In summary, while management and
leadership share similar roles, it is important to
make a distinction between those two
functions. The primary mission of both leaders
and managers is to control and influence other
people. The most important difference
between managers and leaders is their
approach to achieve the goals. Managers
exercise their control through formal power,
but leaders use their vision, and by inspiration,
motivation to align their followers (The
Guardian, 2013). Balancing the role of both
management and leadership are critical to the
organization‘ ssuccess. Moreover, sometimes
it is essential for managers to be successful to
work as leaders (Mullins, 2010)
What is the difference between
management and leadership? It is a question
that has been asked more than once and also
answered in different ways. The biggest
difference between managers and leaders is the
way they motivate the people who work or
follow them, and this sets the tone for most
other aspects of what they do.
Many people, by the way, are both. They
have management jobs, but they realize that
you cannot buy hearts, especially to follow
them down a difficult path, and so act as
leaders too.
Managers have subordinates
By definition, managers have
subordinates - unless their title is honorary and
given as a mark of seniority, in which case the
title is a misnomer and their power over others
is other than formal authority.
Authoritarian, transactional style
Managers have a position of authority
vested in them by the company, and their
subordinates work for them and largely do as
they are told. Management style is
transactional, in that the manager tells the
subordinate what to do, and the subordinate
does this not because they are a blind robot,
but because they have been promised a reward
(at minimum their salary) for doing so.
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
81
Work focus
Managers are paid to get things done
(they are subordinates too), often within tight
constraints of time and money. They thus
naturally pass on this work focus to their
subordinates.
Seek comfort
An interesting research finding about
managers is that they tend to come from stable
home backgrounds and led relatively normal
and comfortable lives. This leads them to be
relatively risk-averse and they will seek to
avoid conflict where possible. In terms of
people, they generally like to run a 'happy
ship'.
Leaders have followers
Leaders do not have subordinates - at
least not when they are leading. Many
organizational leaders do have subordinates,
but only because they are also managers. But
when they want to lead, they have to give up
formal authoritarian control, because to lead is
to have followers, and following is always a
voluntary activity.
Charismatic, transformational style
Telling people what to do does not
inspire them to follow you. You have to appeal
to them, showing how following you will lead
them to their hearts' desire. They must want to
follow you enough to stop what they are doing
and perhaps walk into danger and situations
that they would not normally consider risking.
Leaders with a stronger charisma find it
easier to attract people to their cause. As a part
of their persuasion they typically promise
transformational benefits, such that their
followers will not just receive extrinsic
rewards but will somehow become better
people.
People focus
Although many leaders have a
charismatic style to some extent, this does not
require a loud personality. They are always
good with people, and quiet styles that give
credit to others (and takes blame on
themselves) are very effective at creating the
loyalty that great leaders engender.
Although leaders are good with people,
this does not mean they are friendly with them.
In order to keep the mystique of leadership,
they often retain a degree of separation and
aloofness.
This does not mean that leaders do not
pay attention to tasks - in fact they are often
very achievement-focused. What they do
realize, however, is the importance of
enthusing others to work towards their vision.
Seek risk
In the same study that showed managers
as risk-averse, leaders appeared as risk-
seeking, although they are not blind thrill-
seekers. When pursuing their vision, they
consider it natural to encounter problems and
hurdles that must be overcome along the way.
They are thus comfortable with risk and will
see routes that others avoid as potential
opportunities for advantage and will happily
break rules in order to get things done.
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
82
A surprising number of these leaders had
some form of handicap in their lives which
they had to overcome. Some had traumatic
childhoods, some had problems such as
dyslexia, others were shorter than average.
This perhaps taught them the independence of
mind that is needed to go out on a limb and not
worry about what others are thinking about
you.
This table summarizes the above (and
more) and gives a sense of the differences
between being a leader and being a manager.
This is, of course, an illustrative
characterization, and there is a whole spectrum
between either ends of these scales along
which each role can range. And many people
lead and manage at the same time, and so may
display a combination of behaviors.
From my point view, I think that there
are some individuals who have the capacity to
fulfil the roles of both a leader and a manager.
In my experience, leaders used to create the
new changes, and managers used to apply
them. However, new changes implantation is
not easy, thus managers sometime resist to
apply the new changes. In addition, I totally
agree with those who ask for the balance
between the manager‘s roles and the leader‘s
roles, because it is vital to ensure the best
outcomes. Moreover, I believe that leadership
becomes a must in every organization,
especially in the business world; to cope with
the rapid changes and different need for this
century.
Conclusion
Every organization needs managers and
leaders, and their roles should be viewed as
complementary to one another.
The optimal effectiveness of an
organization can only reach if the organization
has strong leadership and strong management.
In today‘s dynamic workplace, organizations
need leaders to cope with new challenges, and
transform organizations in order to achieve a
competitive advantage in the marketplace. In
addition, organizations need managers to
maintain a smoothly functioning workplace,
and to utilize resources effectively. Finally, a
well balanced organization should have a mix
of leaders and managers to succeed
(Kotterman, 2006).
BIBLIOGRAPHY
Bass, B. (1985). Leadership and performance
beyond expectations. New York, Free Press,
1985.
Bass, B. (1990). Bass and Stogdill's Handbook of
Leadership: Theory, Research & Managerial
Applications, 3rd Ed., The Free Press, New
York, NY.
Bass, B. (2010). The Bass handbook of leadership:
Theory, research, and managerial
applications. New York, NY: Simon &
Schuster.
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
83
Bennis, W. G. and Nanus, B. (1985), Leaders: The
Strategies for Taking Charge, Harper and
Row, New York.
Bennis, W. G. (1989). Managing the dream:
leadership in the 21st century. Journal of
Organizational Change Management, 2(1),
6-10.
Bennis, W., and Goldsmith, J. (1997). Learning to
Lead: A Workbook on Becoming a Leader,
updated Ed., Addison-Wesley, Reading,
MA.
Bennis, W. G. and Nanus, B. (1997), Leaders: The
Strategies for Taking Charge, HarperCollins,
New York.
Bennis, W. G., and Nanus, B. (2007). Leaders:
The strategies for taking charge. NewYork,
NY: HarperCollins.
Bryman, A. (1986). Leadership and Organizations.
UK: Routledge & Kegan Paul.
Capowski, G., (1994), ―Anatomy of a leader:
where is the leader of tomorrow?‖,
Management Review, Vol. 83 Issue 3, p. 10-
18.
Certo, S. C. (1997). Modern Management. USA:
Prentice Hall.
Chapman, E. N. (1989). Leadership. USA:
Prentice Hall Englewood Cliffs.
Covey, S. R. (2003). Principle Centered
Leadership. New York: Franklin Covey
Company. DePree, M. (1989). Leadership is
an art. New York: Dell Publishing.
Drucker, P F (1999) Knowledge-worker
productivity: The biggest challenge.
California Management Review, 41 (2), 79.
Gosling, J. & Murphy, A. (2004). Leading
Continuity. Working Paper: Centre for
Leadership Studies, University of Exeter.
Hughes, H., Ginnett, M & Curphy, R. (1999).
Leadership.Singapore: Mc Graw-Hill.
Hull, T., & Ozeroff, P. (2004). The transitioning
from Manager to leader. New York: Harper
and Row.
House, R. J. (1977). A 1976 theory of charismatic
leadership. In: Hunt, J. G., Larson, L. L.
(Eds.): Leadership: The cutting edge.
Carpondale, Edwardsville, Southern Illinois
UniversityPress, pp. 189-205.
Katz, R. L. (1955). Skills of an effective
administrator. Harvard Business Review,
33(1), 33-42. Kotterman, J., (2006),
―Leadership vs Management: What‘s the
difference?‖, Journal for Quality &
Participation, Vol. 29 Issue 2, p.13-17
Kotter, J. P. (1987), The Leadership Factor, The
Free Press, New York, NY. Kotter, J. P.
(1990a). What leaders really do. Harvard
Business Review, 68, 103-111.
Kotter, J. P. (1990b). A force for change: How
leadership differs from management. New
York, NY: Free Press.
Kotter, J. P., (2001), ―What leaders really do?―,
Harvard Business Review, Vol. 79 Issue 11,
p.85-96
Lunenburg, F. C. (2011). Leadership versus
Management: A Key DistinctionAt Least
in Theory. International Journal of
Management, Business, and Administration,
14 (1), 1-4.
SINERGI, Volume 7, Nomor 2 MARET 2017
Moh. Barid Nizarudin Wajdi
THE DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP
84
Maxwell, J C (1998) 21 Irrefutable Laws of
Leadership. Nashville, Tennesse: Thomas
Nelson, Inc.
Mullins, L. J. (2010). Management and
Organizational Behavior. UK: Pearson
Education. Northouse, P. (2007). Leadership
theory and practice. Thousand Oaks, CA:
Sage Publications. Phi Theta Kappa.
(1991). Creating then communicating your
vision. In Phi Theta Kappa,
Leadership Development Program. Jackson, MS:
Phi Theta Kappa, p.2.2.
Rehnquist, W. H. (1995). Time: It‘s yours to use
or abuse. In Phi Theta Kappa, Leadership
Development Program. Jackson, MS: Phi
Theta Kappa, p. 5.5-5.8.
The Guardian. (2013). What's the difference
between leadership and management?.
Available at
http://careers.theguardian.com/difference-
between-leadership-management
Watson, C. M. (1983). Leadership, Management
and the Seven Keys. Business Horizons,
MarchApril.
Ylitalo, J. (2004). Leadership and Management.
Department of Industrial Engineering and
Management, Helsinki University of
Philosophy USA available at www.hcl.hut.fi
Yukl, G., 1989. Managerial Leadership: a review
of theory and research. Journal of Management,
Vol. 15 Issue 2, p. 251-290
Zaleznik, A. (1977), ‗Managers and Leaders: Are
They Different? Harvard Business Review,
May/June, p. 67-78.
... Bennis and Nanus (1985) encapsulate this distinction by stating that managers ensure tasks are performed efficiently, whereas leaders inspire change and influence others toward a shared vision. While both roles involve working with people and achieving objectives, management concentrates on planning, organizing, and controlling to meet goals, while leadership emphasizes vision creation, empowerment, and motivation for change (Wajdi, 2017;Liphadzi et al., 2017). Boynton (2016) identifies key leadership characteristics, including vision clarity, fostering leadership in others, embracing change, leading by example, idea generation, experimentation, and active listening. ...
Article
Full-text available
The study investigated the impact of ethical leadership on employees' organizational citizenship behavior. To enhance the conceptual understanding of the study, an extensive literature review was conducted. Employing an assessment and correlational research design, the study targeted the entire employee population of the Divine Word College of Laoag. Research questionnaires were utilized for data collection, with data analyzed using weighted mean and Pearson correlation coefficient (r). Results revealed a significant correlation between administrators' ethical leadership and organizational citizenship behaviour concerning OCBP. However, no correlation was found between ethical leadership and organizational citizenship behaviour associated with OCBO.
... Leadership is the process of influencing others to work willingly towards an organisation's goals, and to the best of their capabilities (Mayo, 1989). Leadership can be seen as a behaviour; a style; a skill; a process; a responsibility; an experience; a function of management; a position of authority; an influencing relationship; a characteristic; and an ability (Northouse cited in Wajdi, 2017). According to Kotter (1990), it is defined as the capacity for collective action to the organization work. ...
Article
Full-text available
Vocational education has a great impact on entrepreneurship as vocational education is expected to emphasis the teaching of entrepreneurial skills and ways of thinking to prepare employees and would-be entrepreneurs. This paper examined the different leadership styles and draw out their implications for the dispensation of vocational entrepreneurship education in Nigeria for national development. Vocational entrepreneurship education has not been fully recognized in the country over the years and in effect it has been difficult to have adequate number of leaders in the few vocational institutions in the country. The success of vocational and entrepreneurship education is largely dependent on the quality of its leadership. It is regrettable to see that vocational and entrepreneurship education is fraught with problems which militate against its ability to produce adequate number and quality of skilled manpower required in our country. The paper identified shortage of funds and materials, staff is grossly inadequate and unqualified, problems of secret societies and drug addiction among students', poor implementation of entrepreneurship curriculum, poor supervision and inspection of programme in Nigeria schools, the way leadership of schools literally reacts to and manage schools' crises and the management and administration of vocational and entrepreneurship education to mention but a few out of its inherent problems. The paper suggested that the top and lower management cadres must be committed to work for the realization of the objectives of vocational and entrepreneurship studies at all levels. Also, it is necessary for the leadership to develop their own management skills and learn to adapt the right leadership style in order to win the cooperation of difficult individuals.
... Managers focus on efficient operations, while leaders drive change by creating a vision and empowering others to achieve it. Both involve working with people and influencing them but with different emphases (Wajdi, 2017;Liphadzi et al., 2017). ...
Article
Full-text available
The study aims to examine the effect of ethical leadership on employees’ trust in management/administrators. To support the theory of the study, literature was reviewed. The study used assessment and correlational research design. The population of the study are employees of the Divine Word College of Laoag and total enumeration was used. Data gathering instruments were validated questionnaires which were adopted from Yukl, et al. (2013) and Seok, et al. (2015). The results indicate that ethical leadership and employees' trust in management are considered high and the correlation coefficient suggests that there is a significant correlation between ethical leadership and employees' trust in management.
... Another participant added that a leader should be able to identify the strength of his followers and be aware of the areas to be improved. Wajdi (2017) asserts that leaders usually have a vision of what can be achieved, and they can communicate it to their subordinates. Therefore, leadership is concerned with developing consistent and goal-oriented teams (Antonakis & Day 2017). ...
Article
Leadership is identified as a critical element for the success of an organization. The present study examines the impact of leadership style on employee wellbeing in Dubai government organizations. The review shows that leaders use different leadership styles in order to achieve organizational goals. This research aims to shed light on how leadership style can impact on employee wellbeing. This empirical study used a qualitative approach to collect data from the participants by using semi-structured interviews with ten senior leaders from Dubai government organizations. Drawing from major themes identified in literature, questions were designed to identify impact of leadership style on employee wellbeing in Dubai government organizations. Nvivo software was also used to analyze the data. The results of this study indicate there is a significant relationship between leadership style and the wellbeing of employees. In addition, the results show that transformational leadership is one of the most effective styles, enhancing the quality of employee wellbeing in Dubai government organizations. The results provide support for the positive impact of this leadership style which implies that Dubai government organizations should train their managers to use transformational leadership style in order to enhance employee wellbeing. The results of the research reveal that there is a future plan to focus on developing transformational leadership style in order to improve the wellbeing of employees. In the end, the study concludes with several recommendations, including the need to conduct more studies and research with other countries similar to the United Arab Emirates and government sector institutions in other countries, with the aim of generalizing the achieved results.
... Both roles involve working with people and influencing them to achieve objectives, but they have distinct focuses. Management emphasizes planning, organizing, and controlling to accomplish objectives, while leadership emphasizes creating a vision, influencing, empowering, and motivating people to accomplish the vision (Wajdi, 2017;Liphadzi et al., 2017). ...
Article
Full-text available
The study sought to investigate the impact of ethical leadership on the individual work performance of employees. To enhance the understanding of this concept and develop theoretical frameworks, a comprehensive literature review was conducted. The study employed a descriptive assessment and correlational research design. The target population consisted of all employees at the Divine Word College of Laoag, and data were collected through research questionnaires. The gathered data were analyzed using the weighted mean and Pearson's correlation coefficient. The study's findings reveal a significant correlation between ethical leadership and both task performance and counterproductive work behavior. This research contributes to the existing literature by examining the impact of ethical leadership on individual work performance. Through a descriptive and correlational research design, the study comprehensively assessed the relationship between ethical leadership and different dimensions of work performance. The results suggest that ethical leadership has a positive influence on task performance and decreases counterproductive work behavior. However, there was no significant correlation found between ethical leadership and contextual performance, indicating that other factors may have a greater impact on this aspect of employee performance. .
Article
Full-text available
This paper analysis the leadership and ethical challenges facing South African public sector including municipalities. Generally, the South African public sector is grappling with service delivery challenges. On top of the public service crisis discourse there is a huge complain about the ethical challenges facing leadership in all the three spheres of government. The South African government sector has turned into a haven for bad management. This has resulted to unmet service delivery to residents of South Africa. This paper is conceptual in approach, and it contends that despite numerous factors affecting service delivery, one major cause that has been overlooked is the failure of the public sector officials to uphold moral principles when performing public duties in their offices. The paper conclude that the current South African sector requires ethically grounded leaders in order to achieve a stable service delivery system compatible with the South African citizenry and their satisfaction.
Article
Introduction Medical residents may be required to handle health care management (HCM) tasks alongside their clinical duties, despite not having received training to perform them. However, little research has been done on how medical residents acquire HCM skills at the workplace and how these experiences impact their learning. Methods We completed a qualitative research study using the Constructivist Grounded Theory approach inform by the Figured World theory. To gather data, we held focus groups and conducted semi‐structured interviews with 22 medical residents from various disciplines and learning levels at Pontificia Universidad Javeriana. We utilised iterative data collection and analysis, constant comparison methods and theoretical sampling to construct our findings. Results We constructed two different worlds to represent how residents acquire HCM skills: the non‐managing physician and the physician‐as‐manager. The former was characterised by a discourse that underplayed the role of the HCM tasks as part of residents' training, was full of negative interactions with the health care team and limited residents' agency. In the latter, residents collaborated and learned from health care team members, had supervisors who modelled how to incorporate HCM tasks into daily activities and expanded residents' agency. Residents developed their professional identity according to the world they were introduced into. Discussion Educational leaders must understand that the non‐managing physician figured world gives residents a feeling of uprooting and discomfort when carrying out this type of tasks. To transform this world into the physician‐as‐manager, it is necessary to reconfigure some workplace hierarchies, consolidate interprofessional collaborations and change the discourse perpetuated by influential role models. Supervisors must also strengthen their knowledge of HCM and improve its integration into clinical practice. Any effort to train residents on HCM competencies could be lost if the workplace underscores their value in patient care.
Article
Full-text available
The study aimed to examine the effect of ethical leadership on the work ethics of the employees. To support the theory of the study, literature was reviewed. The study used a descriptive assessment and correlational research design. The population of the study were the employees of the two colleges in Region 1. It used questionnaires to gather the data. The study found that the ethical leadership of the administrators and the work ethics of the employees are high. However, the correlation test result suggests that there is no correlation between ethical leadership and the work ethics of the employees. It further asserts that ethical leadership is not necessarily a main predictor of to work ethics of the employees because the work ethics can be caused by other factors. Thus, the hypothesis of the study is rejected. It recommends that further study needs to be undertaken to identify other factors that influence the work ethics of the employees.
Article
Full-text available
Previous studies have yet to identify the managerial skills that significantly impact internal service quality in city administrations, creating a gap in understanding. The current study uses Katz's Managerial Skills Model and Yaoli's Internal Service Quality to identify correlations between managerial skills and Measures to determine practical abilities that affect internal service quality. The survey examines the effectiveness of managerial skills on internal service quality. The research design is a cross-sectional survey with a sample size of 4 municipalities, 196 employees, and 12 managers selected using a multi-stage stratified sampling technique. Three types of managerial skills and seven dimensions of internal service quality measures were considered, in which each of the skill types and sizes was measured with Likert scale self-administered questionnaires. Arithmetic mean, median and factor analysis were used to analyze inter-related Likert scale data, and their performance was compared. The result found that factor analysis is the best method to analyze the collected Likert scale data. Eventually, weighted least square (WLS) estimation was fitted where technical skill (β = 0.31, P < 0.01) and conceptual skill (β =0.3, P_value < 0.01) were found significant and had a positive effect. However, Human skill (β = -0.07, P_value = 0.073) was insignificant at a 5% significance level, meaning technical, managerial skills and human managerial skills significantly positively affect internal service quality; the conceptual managerial skill was insignificant at a 5% significance level. The weighted least square estimation showed better performance concerning R-square, MSE, AIC and BIC values; with the trimmer, the better. Multiple linear regressions and partial and semi-partial correlations were run, and the significance and direction of correlation were equivalent to that of WLS. The study's conclusion highlights that enhancing managerial technical and human skills can improve internal service quality. This improvement can enhance external service quality, employee job satisfaction, and performance.
Chapter
Leadership has been widely studied and recognized as important over time. This chapter has two main objectives. The first one is to analyse the perceptions that individuals have about leadership, either as a trait or a process, and the extent to which such perceptions are influenced by age. Secondly, the chapter aims to understand the presence of authentic leaders and if a person's age defines the relevance of this type of leadership. To attain these purposes, the concept of leadership is analyzed, as the transactional and transformation styles of leadership, as well as the characteristics of Generation Z. A quantitative methodology was chosen to achieve these goals through a survey based on the authentic leadership questionnaire. The results analysis reveals that age condition, even if in a very tenuous way, influences an individual's level of authentic leadership and how leadership is perceived.
Article
Full-text available
Organizations provide its managers with legitimate authority to lead, but there is no assurance that they will be able to lead effectively. Organizations need strong leadership and strong management for optimal effectiveness. In today's dynamic workplace, we need leaders to challenge the status quo and to inspire and persuade organization members. We also need managers to assist in developing and maintaining a smoothly functioning workplace. ________________________________________________________________________ There is a continuing controversy about the difference between leadership and management. Not all managers exercise leadership. Often it is assumed that anyone in a management position is a leader. Not all leaders manage. Leadership is performed by people who are not in management positions (e.g., an informal leader). Some scholars argue that although management and leadership overlap, the two activities are not synonymous (Bass, 2010). The degree of overlap is a point of disagreement (Yukl, 2010). Leadership and management entail a unique set of activities or functions. The first scholar to take a stand on this issue was Abraham Zaleznik, with his landmark article published in the Harvard Business Review in 1977. Zaleznik argues that both leaders and managers make a valuable contribution to an organization and that each one's contribution is different. Whereas leaders advocate change and new approaches, managers advocate stability and the status quo. Furthermore, whereas leaders are concerned with understanding people's beliefs and gaining their commitment, managers carry out responsibilities, exercise authority, and worry about how things get accomplished. More recently, John Kotter (1990a, 1990b) of the Harvard Business School argues that leadership and management are two distinct, yet complementary systems of action in organizations. Specifically, he states that leadership is about coping with change, whereas management is about coping with complexity (Kotter, 1987). For Kotter, the leadership process involves (a) developing a vision for the organization; (b) aligning people with that vision through communication; and (c) motivating people to action through empowerment and through basic need fulfillment. The leadership process creates uncertainty and change in the organization.
Article
Full-text available
This article reviews and evaluates major theories of leadership and summarizes findings from empirical research on leadership. Major topics and controversies include leadership versus management, leader traits and skills, leader behavior and activities, leader power and influence, situational determinants of leader behavior, situational moderator variables, transformational leadership, importance of leadership for organizational effectiveness, and leadership as an attributional process. Methodological issues in leadership research and implications for improving managerial practice are discussed also. An integrating conceptual framework is presented to show how the different theories and lines of research fit together.
Article
Pick up any business magazine or newspaper and the story is the same: pessimism about America's capacity to compete successfully in the new, spirited global economy. “The sudden emergence of America as the world's largest debtor, Japan as the globe's richest creditor, and the Soviet Union as its most ardent preacher of pacifism seems, to many Americans, to have turned the world upside down, raising doubts about whether America can or should lead”, laments the Wall Street Journal. The Washington Post kicks in with, “Kiss Number One Goodbye, Folks”, and ”America, Europe is Coming”, screams the headline in the International Herald Tribune.
Article
Incluye índice Incluye bibliografía Contenido: Liderazgo para un futuro exitoso. Cómo usar este cuaderno de trabajo. La crisis de liderazgo. Conociéndose a ti mismo. Creando y comunicando una visión. Manteniendo la confianza a través de la integridad. Realizando la intención a través de la acción.