ArticlePDF Available

Are Text Messages a Feasible and Acceptable Way to Reach Female Entertainment Workers in Cambodia with Health Messages? A Cross-Sectional Phone Survey

Authors:

Abstract and Figures

Background: Despite great achievements in reducing the prevalence of HIV, eliminating new HIV infections remains a challenge in Cambodia. Entertainment venues such as restaurants, karaoke bars, beer gardens, cafes, pubs, and massage parlors are now considered important venues for HIV prevention efforts and other health outreach interventions. Objective: The purpose of this study was to explore phone use and texting practices of female entertainment workers (FEWs) in order to determine if text messaging is a feasible and acceptable way to link FEWs to health services. Methods: This cross-sectional phone survey was conducted in May 2015 with 97 FEWs aged 18-35 years and currently working at an entertainment venue in Phnom Penh. Results: Of the 96 respondents, 51% reported sending text messages daily; of them, 47% used Khmer script and 45% used Romanized Khmer. Younger FEWs were more likely to report daily texting (P<.001). Most FEWs (98%) in this study reported feeling comfortable receiving private health messages despite the fact that 39% were sharing their phone with others. Younger FEWs were less likely to share their phone with others (P=.02). Of all of the FEWs, 47% reported owning a smartphone, and younger women were more likely to own a smartphone than were older women (P=.08). Conclusions: The findings from this study support the development of mHealth interventions targeting high-risk groups in urban areas of Cambodia. Our data suggest that mHealth interventions using texting may be a feasible way of reaching FEWs in Phnom Penh.
Content may be subject to copyright.
Original Paper
Are Text Messages a Feasible and Acceptable Way to Reach
Female Entertainment Workers in Cambodia with Health
Messages? A Cross-Sectional Phone Survey
Carinne Brody1*, MPH, MA, Dr PH; Sukhmani Dhaliwal2*, MPH (current), DO (current); Sovannary Tuot3*, MA;
Michael Johnson2*, MPH (current), DO (current); Khuondyla Pal3*, MHS; Siyan Yi2,3*, PhD, MD
1Touro University California, Public Health Program, Center for Global Health Research, Vallejo, CA, United States
2Touro University California, Public Health Program, Vallejo, CA, United States
3KHANA, Center for Population Health Research, Phnom Penh, Cambodia
*all authors contributed equally
Corresponding Author:
Carinne Brody, MPH, MA, Dr PH
Touro University California
Public Health Program
Center for Global Health Research
1310 Club Drive
Vallejo, CA, 94592
United States
Phone: 1 7076388533
Fax: 1 7076388555
Email: carinne.brody@gmail.com
Abstract
Background: Despite great achievements in reducing the prevalence of HIV, eliminating new HIV infections remains a challenge
in Cambodia. Entertainment venues such as restaurants, karaoke bars, beer gardens, cafes, pubs, and massage parlors are now
considered important venues for HIV prevention efforts and other health outreach interventions.
Objective: The purpose of this study was to explore phone use and texting practices of female entertainment workers (FEWs)
in order to determine if text messaging is a feasible and acceptable way to link FEWs to health services.
Methods: This cross-sectional phone survey was conducted in May 2015 with 97 FEWs aged 18–35 years and currently working
at an entertainment venue in Phnom Penh.
Results: Of the 96 respondents, 51% reported sending text messages daily; of them, 47% used Khmer script and 45% used
Romanized Khmer. Younger FEWs were more likely to report daily texting (P<.001). Most FEWs (98%) in this study reported
feeling comfortable receiving private health messages despite the fact that 39% were sharing their phone with others. Younger
FEWs were less likely to share their phone with others (P=.02). Of all of the FEWs, 47% reported owning a smartphone, and
younger women were more likely to own a smartphone than were older women (P=.08).
Conclusions: The findings from this study support the development of mHealth interventions targeting high-risk groups in
urban areas of Cambodia. Our data suggest that mHealth interventions using texting may be a feasible way of reaching FEWs in
Phnom Penh.
(JMIR mHealth uHealth 2016;4(2):e52) doi:10.2196/mhealth.5297
KEYWORDS
mHealth; short message service; Cambodia; female sex workers; HIV
Introduction
Despite great achievements in reducing the prevalence of HIV,
eliminating new HIV infections remains a challenge in
Cambodia. Cambodia is one of the few countries in the world
that have reversed their HIV epidemic from generalized to
concentrated; it is now confined mainly to individuals who
engage in high-risk behaviors such as sex workers [1]. In 2013,
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.1http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
it was estimated that the HIV prevalence among the general
adult population was 0.6%, reflecting a significant decline from
the peak of 2.0% in 1998 [2]. This success was widely attributed
to the “100% condom use” program targeting brothel-based
commercial relationship, which led to a significant increase in
condom use [3-6]. The passage and implementation of the
“brothel ban” in 2008, an act that criminalized brothel-based
sex work, may be making the situation more complicated
because the sex trade has since gone underground, and more
women have moved into indirect sex work through the
entertainment industry, which is less stigmatized [7].
Entertainment venues include restaurants, karaoke bars, beer
gardens, cafes, pubs, and massage parlors [8,9].
In Cambodia, as in many parts of Asia, a common pathway for
young women from rural families is to migrate to urban areas
to earn a better wage and send money back to their families [9].
Many young women migrate to the capital city to work in
garment factories, which are the backbone of Cambodia's
economy and employ more than 650,000 females [10], who
typically begin working in the factories as teens [11]. These
women and girls receive low pay, work long hours, and often
struggle to navigate through the new social norms away from
family oversight [12,13]. Owing to the poor wages, many seek
to supplement or change jobs and move on to more lucrative
jobs at entertainment venues. In these roles, many women begin
engaging in one or more romantic relationships, which can
involve direct or indirect transactional sex [14,15]. Therefore,
entertainment venues are an important venue for HIV prevention
efforts and other health outreach interventions.
Text messages (short messaging service, SMS) containing health
service information and content advising health behavior change
have the potential to be an inexpensive, discreet, adaptable,
sustainable, and scalable way of reaching the vulnerable
populations. Information about service locations and availability,
live peer texting, and behavior change messages are some of
the ways in which text messages can be used to increase use of
critical services such as HIV testing.
Cambodia is the first country in the world in which the number
of mobile phone users has surpassed the number using fixed
line phones [16]. The number of mobile subscribers in Cambodia
reached 20 million at the end of 2013, surpassing the country's
population by about 5 million [17]. Mobile phone use by
entertainment workers has increased at a similar rate and is now
widespread among this population [18]. Worldwide, mobile
phones are being used in developing countries to increase
contraceptive use [19], improve pharmacovigilance [20],
encourage diabetes self-management [21], collect health data
[22], increase health knowledge [23], and increase adherence
to treatment [24,25]. However, few mobile health (mHealth)
interventions have been rigorously evaluated [23,26]. So far,
there is rigorous evidence that mobile phone messages can be
successfully used to support preventative health care [26-29].
Results from recent studies show that mHealth tools can also
be successfully implemented in Cambodia in an urban setting
[20], for HIV prevention [30] among young people, using
participatory approaches [31-37].
Mobile health is still an emerging field, and new projects,
particularly those in developing countries, face challenges. In
Cambodia, we have identified a number of challenges for testing
mHealth interventions. In terms of technical limitations, mobile
users often own multiple subscriber identity module (SIM) cards
in order to get cheaper in-network rates and better reception
from the competitive phone networks in Cambodia, who also
offer deals that entice users to use their SIM cards for a limited
period of time [38]. Sharing phones with family members or
neighbors, privacy concerns, and varying levels of literacy are
additional limiting factors [39]. Furthermore, there is the added
concern that most phones in Cambodia lack the ability to text
in Khmer script, although the younger generation of tech-savvy
Cambodians is more familiar with using a Romanized Khmer
language for texting and social media.
The purpose of this study was to explore phone use and SMS
practices in order to determine whether text messages are a
feasible and acceptable way of linking female entertainment
workers (FEWs) to health services in Cambodia.
Methods
The KHANA Center for Population Health Research reviewed
and approved this study on May 15, 2015. The Institutional
Review Board Committee of Touro University California
approved the study on May 19, 2015 (IRB Application #
PH-9015). All participants were informed of the study
procedures and purpose and gave their verbal informed consent
before participation.
This cross-sectional phone survey was conducted in May 2015.
To be eligible for the structured survey, participants needed to
be 18-35 years old, female, a mobile phone owner, and currently
working at an entertainment venue in Phnom Penh, Cambodia.
Three screening questions were used to determine eligibility:
“what is your age,“do you currently work in the entertainment
industry in Phnom Penh,” and “do you currently own a mobile
phone?”
A list of all FEWs living in Phnom Penh associated with
KHANA, the largest national organization providing integrated
HIV prevention, care, and support services in Cambodia, was
generated by outreach workers working for KHANA’s
implementing partners. There were 135 women on the list. One
hundred participants were randomly selected from the complete
list of FEWs. If a participant did not meet the eligibility criteria
or a phone number was no longer in use, another participant
was randomly selected from the list. When the list was
exhausted, we had managed to recruit 96 participants who were
able to be interviewed.
Participants were recruited over the phone using a recruitment
script that included screening questions. If they agreed to
participate, they were given more information about the study,
and their verbal informed consent to participate was required.
Once they had given their consent, a structured interview was
conducted over the phone. A structured closed-ended
questionnaire was developed. The questionnaire covered
demographics, text messaging practices, mobile phone use, and
privacy concerns. The questionnaire was originally developed
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.2http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
in English and translated into Khmer, the national language of
Cambodia. The hard copy document was converted into a
Google Form to facilitate data input, which was done by multiple
research assistants.
Descriptive analyses were conducted to describe participants’
age, type of entertainment venue, and history of garment factory
work using n (%) for categorical variables and mean (SD) for
continuous variables. The chi-square test or Fisher exact test
(when sample sizes were smaller than 5 in 1 cell) was used for
categorical variables, and the Student t test was used for
continuous variables to compare demographic characteristics,
SMS use, phone use practices, and attitudes toward privacy and
SMS between age groups (27 years vs. >27 years). STATA
version 13 (StataCorp LP, Texas, USA) was used for all data
analyses.
Results
A total of 96 FEWs participated in this study. Table 1
summarizes the demographic data. The mean age of participants
was 27.3 years (SD 5.09). Half of the sample was over 27 years
of age. Women worked as beer promoters (39%), restaurant
hostesses (16%), karaoke girls (15%), sex entertainment workers
(ie, in strip clubs, 15%), and masseuses (9%), as well as in other
venues (7%). In total, 35% of participants had worked in a
garment factory at some point in the past.
Table 1. Demographic data of study participants by age group (n=96).
P
Oder FEWs
n (%) (>27 years)
(n=47)
Younger FEWs a
n (%) (27 years)
(n=48)
Total n (%)
(n=96)Demographic variables
31.7 (3)23.0 (3)27.33 (5)Age
48 (50)>27 Years
.04Type of entertainment work
24 (50)13 (27)37 (39)Beer promoter
5 (10)10 (21)15 (16)Restaurant hostess
6 (13)8 (17)14 (15)Karaoke girl
3 (6)11 (23)14 (15)Sex entertainment worker
7 (15)2 (4)9 (9)Masseuse
3 (6)4 (8)7 (7)Other
.9613 (36)10 (35)23 (35)Had worked in a garment
factory
aFEW: female entertainment worker.
Table 2 summarizes data on SMS use. When asked whether
they had ever sent a text message, 53% said that they had. Of
those, 69% reported sending more than 1 message per day, 22%
reported sending about 1 per day, and 10% sent less than 1 per
day. When asked what language they used most often when
sending text messages, 47% reported using Khmer script, 45%
reported using Romanized Khmer, and 8% reported using
English.
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.3http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
Table 2. Use of short message service by study participants by age group (n=96).
P
Older FEWs
n (%) (>27 years)
(n=47)
Younger FEWsa
n (%) (27 years)
(n=48)
Total n (%)
(n=96)Short message service variables
<.00114 (29)37 (77)51 (53)Have you ever sent a text
message on a mobile phone?
.32How often do you currently send text messages?
5 (36)6 (16)11 (21)About 1 per day
8 (57)27 (73)35 (69)More than 1 per day
1 (7)4 (11)5 (10)Less than 1 per day
.21What language do you use
most often to send text mes-
sages using a mobile phone?
0 (0)4 (11)4 (8)English
9 (64)15 (41)24 (47)Khmer
5 (36)18 (49)23 (45)Romanized Khmer
aFEW: female entertainment worker.
Table 3 summarizes participants’ mobile phone use practices.
Of all respondents, 77% owned at least 1 mobile phone, 21%
owned 2 mobile phones, and 2% owned 3 mobile phones. When
asked about SIM card use, 62% reported currently using 1 SIM
card, 37% used 2, and 2% used 3. When asked about the phone
that they used most often, 53% of respondents reported using
a regular mobile phone and 47% reported using a smartphone.
Table 3. Mobile phone use of study participants by age group (n=96).
P
Older FEWs n (%)
(Over 27)
(n=47)
Younger FEWsa
n (%) (27 and under)
(n=48)
Total n (%)
(n=96)Mobile phone use variables
.32How many mobile phones do you own right now?
40 (83.3)34 (70.8)74 (77.1)1
7 (14.6)13 (27.1)20 (20.8)2
1 (2.1)1 (2.1)2 (2.1)3
.98How many SIM cards do you use right
now?
29 (60.4)30 (62.5)59 (61.5)1
18 (37.5)17 (35.4)35 (36.5)2
1 (2.1)1 (2.1)2 (2.1)3
.08When thinking of the mobile phone you use most often, what
type is it?
29 (61.7)21 (43.8)50 (52.6)Regular
18 (38.3)27 (56.3)45 (47.4)Smart
aFEW: female entertainment worker, SIM: subscriber identity module.
Table 4 presents data on privacy and mobile phone use. When
asked to think about the phone they used most often, 39%
reported that they often shared their phone; these FEWs most
often shared the phone with work colleagues (43%); family
(24%); husbands, boyfriends, or partners (22%); and friends
(11%). When asked how comfortable they felt receiving text
messages with private health information on their phones, 97%
said that they felt comfortable. When asked how likely they
were to respond to various types of private health questions,
79% were very likely to respond to a question about eating
vegetables, 76% were very likely to respond to a question about
smoking, 73% were very likely to respond to questions about
condom use, and 87% were very likely to respond to questions
about HIV.
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.4http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
Table 4. Privacy and short messaging service of study participants by age group (n=96)
P
Older FEWs
(Over 27)
(n=47)
Younger FEWsa
(27 and under)
(n=48)
Total
(n=96)Privacy and short messaging service variables
.0224 (50)13 (27)37 (39)Thinking about the phone you use
most often, do you share the phone
with anyone else?
.78Who do you share the phone with most often?
10 (42)6 (46)16 (43)Work colleague
7 (29)2 (15)9 (24)Family
5 (21)3 (23)8 (22)Husband,
boyfriend, or
partner
2 (8)2 (15)4 (11)Friends
.56How comfortable do you feel receiving text messages with private
health messages on the phone you most often use?
47 (98)46 (96)93 (97)Comfortable
1 (2)2 (4)3 (3)Not comfortable
.16How likely are you to respond to health questions about vegetables?
30 (63)38 (79)68 (71)Very likely
6 (13)6 (13)12 (13)Somewhat likely
4 (8)2 (4)6 (6)Not at all likely
8 (17)2 (4)10 (10)Do not know
.49How likely are you to respond to health questions about smoking?
35 (73)38 (79)73 (76)Very likely
5 (10)2 (4)7 (7)Somewhat likely
8 (17)8 (17)16 (17)Not at all likely
.14How likely are you to respond to health questions about condom
use?
39 (81)31 (65)70 (73)Very likely
3 (6)2 (4)5 (5)Somewhat likely
5 (10)10 (21)15 (16)Not at all likely
1 (2)5 (10)6 (6)Do not know
.10How likely are you to respond to health questions about HIV?
45 (94)38 (79)83 (87)Very likely
0 (0)3 (6)3 (3)Somewhat likely
1 (2)5 (10)6 (6)Not at all likely
2 (4)2 (4)4 (4)Do not know
aFEW: female entertainment worker.
Younger FEWs were significantly more likely to work at sex
entertainment venues and karaoke bars (P=.035) and to have
ever sent a text message (P<.001); however, they were
significantly less likely to share their phones with others
(P=.021). Although not statistically significant at the P<.05
level, a greater number of younger FEWs owned smartphones
than did older FEWs (P=.08).
Discussion
Our data suggest that mHealth interventions relying on texting
may be a feasible way of reaching FEWs in Phnom Penh with
health communication programming that aims to improve sexual
and reproductive health literacy and access to prevention and
care. Half of our respondents sent text messages on a daily basis,
and younger FEWs were more likely to report daily texting
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.5http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
(P<.001). Of those who sent text messages, 47% used Khmer
script and 45% used Romanized Khmer. Most FEWs in this
study reported feeling comfortable receiving private health
messages, despite the fact that around half reported sharing their
phone with work colleagues. Younger FEWs were less likely
to share their phone with others. Smartphone use was
surprisingly high, at 47%, and younger FEWs were more likely
to own a smartphone as compared with older women.
The FEWs in our study had higher rates of smartphone
ownership and texting in both Khmer script and Romanized
Khmer than did those in a nationally representative study. These
findings are supported by national data from a recent study on
the use of mobile phones. Specifically, in this past study,
conducted in 2014, which included a nationally representative
sample of 2,066 Cambodians, 93% of respondents reported
owning a mobile phone and 28% owned a smartphone, which
was a 30% increase from 2013. Additionally, 68% of users
knew how to send messages in Khmer script, which represents
a 21% increase from 2013, while a quarter (26%) of the sample
were able to send messages in Romanized Khmer [40].
These findings may inform future mHealth program designs.
Given that more than half of the FEWs in this study did not
have smartphones and that this proportion among older women
was even less, app-based interventions may not reach an
important and influential portion of the population. The delivery
of information about where to find services, encouragement on
how to protect oneself against HIV, and information on how to
make contact with a peer counselor or call for a
community-based finger-prick HIV test can all be done using
simple text messages. However, an important limiting factor
regarding the use of text messages is the low literacy levels in
Cambodia, in both Romanized Khmer and Khmer script.
Smartphone use is predicted to increase further over the next
decade. In a recent report by Ericsson, a mobile Internet
company, usage trends suggest that smartphone subscriptions
in Southeast Asia are set to grow approximately five-fold by
2019 [41]. Given the likely increase in smartphone use, the
findings from this study suggest that smartphone apps may also
be a powerful health tool in addition to text-based interventions.
The limitations of this study include the following. First, the
small sample size requires us to be cautious in interpreting our
results because of the limited ability to detect statistical
significance. Second, we only included FEWs in Phnom Penh
who have had some interaction with KHANA in our sample.
The levels of mobile phone use and texting frequency reported
in this study may therefore represent a more modern view than
in other areas of Cambodia. Future studies should include a
wider range of the national population, particularly those who
have not yet been reached by the KHANA intervention
programs.
Although this study had a small sample size, it provides
important evidence for the mobile phone use patterns of a
specific high-risk population within the context of rapidly
increasing rates of mobile phone use in Cambodia. The findings
from this study support the development of mHealth
interventions targeting high-risk groups in urban areas of
Cambodia.
Acknowledgments
The authors would like to thank the respondents for their time and trust, and the entire staff at the KHANA Center for Population
Health Research for their support in conducting this research.
Conflicts of Interest
None declared.
References
1. UNAIDS, Joint United Nations Programme on HIV/AIDS. Global Report: UNAIDS Report on the Global AIDS Epidemic
2013. 2013. URL: http://www.unaids.org/sites/default/files/media_asset/UNAIDS_Global_Report_2013_en_1.pdf [accessed
2016-03-02] [WebCite Cache ID 6fiVDnNMT]
2. National Center for HIV/AIDS, Dermatology, and STDs (NCHADS). Annual report 2013. Phnom Penh, Cambodia:
NCHADS; 2013.
3. National Center for HIV/AIDS, Dermatology, and STDs (NCHADS). Behavioral Sentinel Surveillance 2010. Phnom Penh,
Cambodia: NCHADS; 2011.
4. Saphonn V, Sopheab H, Sun LP, Vun MC, Wantha SS, Gorbach PM, et al. Current HIV/AIDS/STI epidemic: Intervention
programs in Cambodia, 1993-2003. AIDS Educ Prev 2004 Jun;16(3 Suppl A):64-77. [doi: 10.1521/aeap.16.3.5.64.35522]
[Medline: 15262566]
5. Sopheab H, Saphonn V, Chhea C, Fylkesnes K. Distribution of HIV in Cambodia: Findings from the first national population
survey. AIDS 2009 Jul 17;23(11):1389-1395. [doi: 10.1097/QAD.0b013e32832cd95a] [Medline: 19487909]
6. UNAIDS, Joint United Nations Programme on HIV/AIDS. Cambodia takes MDG prize for excellence in its AIDS response.
Geneva, Switzerland: UNAIDS; 2010.
7. The National AIDS Authority. National AIDS Authority for United Nations General Assembly Special Session (UNGASS).:
The National AIDS Authority; 2011. Cambodia Country Progress Report: Monitoring the Progress towards the Implementation
of the Declaration of Commitment on HIV and AIDS URL: http://www.unaids.org/sites/default/files/country/documents/
/file,94651,fr..pdf [accessed 2016-03-17] [WebCite Cache ID 6g57wqv2w]
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.6http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
8. UNICEF. UNICEF Cambodia. Phnom Penh, Cambodia: UNICEF; 2012 Nov. Examining Life Experiences and HIV Risks
of Young Entertainment Workers in Four Cities URL: http://www.unicef.org/cambodia/
Young_entertainment_workers_report_Eng_Final.pdf [accessed 2016-03-01] [WebCite Cache ID 6fiW13sGG]
9. International Labor Organization. Union Aid Abroad – APHEDA.: International Labor Organization; 2011. Cambodia -
addressing HIV vulnerabilities of indirect sex workers during the financial crisis: Situation analysis, strategies and entry
points for HIV/AIDS workplace education URL: http://www.ilo.org/asia/info/WCMS_165487/lang--en/index.htm [accessed
2016-03-01] [WebCite Cache ID 6fiWH6YBz]
10. Garment Manufacturers Association in Cambodia. Statement: 23-08-2014. Cambodia: Garment Manufacturers Association;
2014. GMAC Statements URL: http://www.gmac-cambodia.org/default-31-12-14.php [WebCite Cache ID 6hZmQ1Yor]
11. United States Department of Labor. Findings on the Worst Forms of Child Labor - Cambodia, 10 September 2009. Cambodia:
United States Department of Labor; 2009 Sep 10. URL: http://www.refworld.org/docid/4aba3eebc.html [accessed 2016-03-02]
[WebCite Cache ID 6fiWvFHv4]
12. Webber G, Edwards N, Graham I, Amaratunga C, Keane V, Socheat R. Life in the big city: The multiple vulnerabilities
of migrant Cambodian garment factory workers to HIV. Women's Studies International Forum 2010 May;33(3):159-169.
[doi: 10.1016/j.wsif.2009.12.008]
13. Gorbach PM, Sopheab H, Detels R, Harwell H, Pugatch D. The Cambodian Young Women’s Cohort: Factory Workers.
2005. Sexual Risk HIV/STD in Vulnerable Cambodian Females URL: http://www.aidsdatahub.org/sites/default/files/
documents/Sexual_Risk_and_HIVSTD_in_Cambodian_Young_Women_Factory_Workers_2005.pdf.pdf [accessed
2016-03-02] [WebCite Cache ID 6fiXHgUMy]
14. Nishigaya K. Female garment factory workers in Cambodia: Migration, sex work and HIV/AIDS. Women Health
2002;35(4):27-42. [doi: 10.1300/J013v35n04_03] [Medline: 12216990]
15. Sopheab H, Saphonn V, Chhea C, Fylkesnes K. Distribution of HIV in Cambodia: Findings from the first national population
survey. AIDS 2009 Jul 17;23(11):1389-1395. [doi: 10.1097/QAD.0b013e32832cd95a] [Medline: 19487909]
16. Digital Review of Asia Pacific 2007/2008. Ottawa, Canada: International Development Research Center URL: http://www.
digital-review.org/uploads/files/pdf/2007-2008/intro.pdf [accessed 2016-03-02] [WebCite Cache ID 6fiXdebAQ]
17. Sokhean B. “Mobile Users Top 20 Million, Internet Usage Still Rising” The Cambodian Daily, March. 2014. URL: https:/
/www.cambodiadaily.com/archives/mobile-users-top-20-million-internet-usage-still-rising-55024/ [accessed 2016-03-02]
[WebCite Cache ID 6fiXjKTAE]
18. Crothers L. Proposal Aims to Bring Workers’Voices to Negotiating Table.: The Cambodia Daily; 2014 Sep. URL: https:/
/www.cambodiadaily.com/archives/proposal-aims-to-bring-workers-voices-to-negotiating-table-67629/ [accessed 2016-03-02]
[WebCite Cache ID 6fiXpjvxp]
19. Smith C, Vannak U, Sokhey L, Ngo TD, Gold J, Khut K, et al. MObile Technology for Improved Family Planning Services
(MOTIF): Study protocol for a randomised controlled trial. Trials 2013 Dec 12;14:427. [doi: 10.1186/1745-6215-14-427]
[Medline: 24330763]
20. Baron S, Goutard F, Nguon K, Tarantola A. Use of a text message-based pharmacovigilance tool in Cambodia: Pilot study.
J Med Internet Res 2013;15(4):e68. [doi: 10.2196/jmir.2477] [Medline: 23591700]
21. van Olmen J, Ku GM, van Pelt M, Kalobu JC, Hen H, Darras C, et al. The effectiveness of text messages support for
diabetes self-management: Protocol of the TEXT4DSM study in the democratic Republic of Congo, Cambodia and the
Philippines. BMC Public Health 2013 May 1;13:423. [doi: 10.1186/1471-2458-13-423] [Medline: 23635331]
22. Curran K, Mugo NR, Kurth A, Ngure K, Heffron R, Donnell D, et al. Daily short message service surveys to measure
sexual behavior and pre-exposure prophylaxis use among Kenyan men and women. AIDS Behav 2013 Nov;17(9):2977-2985.
[doi: 10.1007/s10461-013-0510-4] [Medline: 23695519]
23. Free C, Phillips G, Galli L, Watson L, Felix L, Edwards P, et al. The effectiveness of mobile-health technology-based health
behaviour change or disease management interventions for health care consumers: A systematic review. PLoS Med
2013;10(1):e1001362. [doi: 10.1371/journal.pmed.1001362] [Medline: 23349621]
24. Déglise C, Suggs LS, Odermatt P. Short message service (SMS) applications for disease prevention in developing countries.
J Med Internet Res 2012 Jan 12;14(1):e3. [doi: 10.2196/jmir.1823] [Medline: 22262730]
25. Islam S, Lechner A, Ferrari U, Froeschl G, Alam D, Holle R, et al. Mobile phone intervention for increasing adherence to
treatment for type 2 diabetes in an urban area of Bangladesh: protocol for a randomized controlled trial. BMC Health Serv
Res 2014 Nov 26;14:586. [doi: 10.1186/s12913-014-0586-1] [Medline: 25424425]
26. Vodopivec-Jamsek V, de Jongh J, Gurol-Urganci I, Atun R, Car J. Mobile phone messaging for preventive health care.
Cochrane Database Syst Rev 2012 Dec 12;12:CD007457. [doi: 10.1002/14651858.CD007457.pub2] [Medline: 23235643]
27. Odeny TA, Bukusi EA, Cohen CR, Yuhas K, Camlin CS, McClelland RS. Texting improves testing: A randomized trial
of two-way SMS to increase postpartum prevention of mother-to-child transmission retention and infant HIV testing. AIDS
2014 Sep 24;28(15):2307-2312. [doi: 10.1097/QAD.0000000000000409] [Medline: 25313586]
28. Swendeman D, Comulada WS, Ramanathan N, Lazar M, Estrin D. Reliability and validity of daily self-monitoring by
smartphone application for health-related quality-of-life, antiretroviral adherence, substance use, and sexual behaviors
among people living with HIV. AIDS Behav 2015 Feb;19(2):330-340. [doi: 10.1007/s10461-014-0923-8] [Medline:
25331266]
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.7http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
29. Swendeman D. Are mobile phones the key to HIV prevention for mobile populations in India? Indian J Med Res 2013
Jun;137(6):1024-1026. [Medline: 23852282]
30. Kelly A. Technology can empower children in developing countries – if it’s done right.: The Guardian; 2013 Jun 17. URL:
http://www.theguardian.com/sustainable-business/technology-empower-children-developing-countries [accessed 2016-03-02]
[WebCite Cache ID 6fiYnhyCs]
31. Odeny TA, Newman M, Bukusi EA, McClelland RS, Cohen CR, Camlin CS. Developing content for a mHealth intervention
to promote postpartum retention in prevention of mother-to-child HIV transmission programs and early infant diagnosis
of HIV: A qualitative study. PLoS One 2014;9(9):e106383. [doi: 10.1371/journal.pone.0106383] [Medline: 25181408]
32. Hingle M, Nichter M, Medeiros M, Grace S. Texting for health: The use of participatory methods to develop healthy lifestyle
messages for teens. J Nutr Educ Behav 2013;45(1):12-19. [doi: 10.1016/j.jneb.2012.05.001] [Medline: 23103255]
33. Planned Parenthood Global. Youth peer provider program replication manual. New York, NY; 2012. URL: https://www.
plannedparenthood.org/files/8313/9611/6485/PP_Global_YPP_Manual.pdf [accessed 2016-03-02] [WebCite Cache ID
6fiZ2LNO7]
34. Medley A, Kennedy C, O'Reilly K, Sweat M. Effectiveness of peer education interventions for HIV prevention in developing
countries: A systematic review and meta-analysis. AIDS Educ Prev 2009 Jun;21(3):181-206. [doi:
10.1521/aeap.2009.21.3.181] [Medline: 19519235]
35. Siyan Y, Sovannary T, Kunthearith Y, Sanh K, Chhorvann C, Vonthanak S. Factors associated with risky sexual behavior
among unmarried most-at-risk young people in Cambodia. American Journal of Public Health Research 2014;2:211-220.
[doi: 10.12691/ajphr-2-5-5]
36. Siyan Y, Sovannary T, Pheak C, Brody C, Tith K, Oum S. The impact of a community-based HIV and sexual reproductive
health program on sexual and healthcare-seeking behaviors of female entertainment workers in Cambodia. BMC Infect
Dis 2015;15:221.
37. Ministry of Education, Youth and Sports. Kingdom of Cambodia. Kingdom of Cambodia: “Cambodia’s Most At Risk
Young People Survey 2010” , Youth and Sports, , 2010; 2010. "Cambodia’s Most At Risk Young People Survey" URL:
http://hivhealthclearinghouse.unesco.org/library/documents/most-risk-young-people-survey-cambodia-2010 [accessed
2016-03-17] [WebCite Cache ID 6g5Hafad6]
38. Bullen PB. Operational challenges in the Cambodian mHealth revolution. Journal of Mobile Technology in Medicine
2013;2(2):20-23.
39. Smith C. Overcoming mHealth operational challenges in Cambodia. Journal of Mobile Technology in Medicine
2013;2(2):27-28.
40. Phong K, Sola J. Mobile Phones in Cambodia 2014.: The Open Institute and The Asia Foundation; 2014 Oct. URL: https:/
/asiafoundation.org/resources/pdfs/MobilephonesinCB.pdf [accessed 2016-03-23] [WebCite Cache ID 6gDdClr6R]
41. South East Asia And Oceania: Ericsson Mobility Report Appendix. Stockholm, Sweden: Ericsson; 2014. URL: http://www.
ericsson.com/res/docs/2015/mobility-report/emr-nov-2015-regional-report-south-east-asia-and-oceania.pdf [accessed
2016-03-02] [WebCite Cache ID 6fiaiLPhO]
Edited by G Eysenbach; submitted 28.10.15; peer-reviewed by L Kelly-Hope, D Swendeman; comments to author 23.12.15; revised
version received 04.01.16; accepted 04.01.16; published 20.05.16
Please cite as:
Brody C, Dhaliwal S, Tuot S, Johnson M, Pal K, Yi S
Are Text Messages a Feasible and Acceptable Way to Reach Female Entertainment Workers in Cambodia with Health Messages? A
Cross-Sectional Phone Survey
JMIR mHealth uHealth 2016;4(2):e52
URL: http://mhealth.jmir.org/2016/2/e52/
doi:10.2196/mhealth.5297
PMID:27207374
©Carinne Brody, Sukhmani Dhaliwal, Sovannary Tuot, Michael Johnson, Khuondyla Pal, Siyan Yi. Originally published in
JMIR Mhealth and Uhealth (http://mhealth.jmir.org), 20.05.2016. This is an open-access article distributed under the terms of
the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0/), which permits unrestricted use,
distribution, and reproduction in any medium, provided the original work, first published in JMIR mhealth and uhealth, is properly
cited. The complete bibliographic information, a link to the original publication on http://mhealth.jmir.org/, as well as this copyright
and license information must be included.
JMIR mHealth uHealth 2016 | vol. 4 | iss. 2 | e52 | p.8http://mhealth.jmir.org/2016/2/e52/ (page number not for citation purposes)
Brody et alJMIR MHEALTH AND UHEALTH
XSL
FO
RenderX
... Of the 41 studies selected for review, 7 were experimental (5 were randomized controlled trials) [17][18][19][20][21][22][23], 19 were observational studies [10,[24][25][26][27][28][29][30][31][32][33][34][35][36][37][38][39][40][41], 13 were descriptive studies analyzing website contents [42][43][44][45][46][47][48][49][50][51][52][53][54], and 2 were protocol papers [55,56]. Each paper was a unique separate study, meaning that no two papers discussed the same data. ...
... Of the included studies, 41% (17/41) pertained to cisgender women [18,19,21,[26][27][28][29][30]34,36,37,39,46,50,55,56,59]. ...
... Extrapolation was based on studies taking place in the same country or used information contained in the study or used other reliable sources (such as government websites). A total of 14 studies specifically mentioned indoor sex work as the type of venue in which sex workers conducted their business [25,26,31,33,34,37,43,[47][48][49][50][51][52]56]. A total of 6 additional studies were extrapolated to be indoor [22][23][24]42,53,54]. ...
Article
Full-text available
Background In many countries, sex work is criminalized, driving sex work underground and leaving sex workers vulnerable to a number of occupational health and safety risks, including violence, assault, and robbery. With the advent of widely accessible information and communication technologies (ICTs), sex workers have begun to use electronic occupational health and safety tools to mitigate these risks. Objective This study aims to explore the use of ICTs by sex workers for managing occupational health and safety risks and strategies for reducing these risks. This paper aims to answer the following question: what is known about sex workers’ use of ICTs in the delivery of occupational health and safety strategies? MethodsA literature review following the methodological framework for scoping reviews was conducted to analyze studies describing the use of ICTs by sex workers to mitigate occupational health and safety risks. Experimental, observational, and descriptive studies, as well as protocol papers, were included in this scoping review. ResultsOf the 2477 articles initially identified, 41 (1.66%) met the inclusion criteria. Of these studies, 71% (29/41) were published between 2015 and 2019. In these studies, the internet was the predominant ICT (24/41, 58%), followed by text messaging (10/41, 24%) and assorted communication technologies associated with mobile phones without internet access (7/41, 17%; eg, voice mail). In 56% (23/41) of the studies, sex workers located in high-income countries created occupational health and safety strategies (eg, bad date lists) and shared them through the internet. In 24% (10/41) of the studies, mostly in low- and middle-income countries, organizations external to sex work developed and sent (through text messages) occupational health and safety strategies focused on HIV. In 20% (8/41) of the studies, external organizations collaborated with the sex worker community in the development of occupational health and safety strategies communicated through ICTs; through this collaboration, concerns other than HIV (eg, mental health) emerged. Conclusions Although there has been an increase in the number of studies on the use of ICTs by sex workers for managing occupational health and safety over the past 5 years, knowledge of how to optimally leverage ICTs for this purpose remains scarce. Recommendations for expanding the use of ICTs by sex workers for occupational health and safety include external organizations collaborating with sex workers in the design of ICT interventions to mitigate occupational health and safety risks; to examine whether ICTs used in low- and middle-income countries would have applications in high-income countries as a substitute to the internet for sharing occupational health and safety strategies; and to explore the creation of innovative, secure, web-based communities that use existing or alternative digital technologies that could be used by sex workers to manage their occupational health and safety.
... Of the 41 studies selected for review, 7 were experimental (5 were randomized controlled trials) [17][18][19][20][21][22][23], 19 were observational studies [10,[24][25][26][27][28][29][30][31][32][33][34][35][36][37][38][39][40][41], 13 were descriptive studies analyzing website contents [42][43][44][45][46][47][48][49][50][51][52][53][54], and 2 were protocol papers [55,56]. Each paper was a unique separate study, meaning that no two papers discussed the same data. ...
... Of the included studies, 41% (17/41) pertained to cisgender women [18,19,21,[26][27][28][29][30]34,36,37,39,46,50,55,56,59]. ...
... Extrapolation was based on studies taking place in the same country or used information contained in the study or used other reliable sources (such as government websites). A total of 14 studies specifically mentioned indoor sex work as the type of venue in which sex workers conducted their business [25,26,31,33,34,37,43,[47][48][49][50][51][52]56]. A total of 6 additional studies were extrapolated to be indoor [22][23][24]42,53,54]. ...
Preprint
Full-text available
BACKGROUND In many countries sex work is criminalized, driving sex work underground and leaving sex workers vulnerable to a number of occupational health and safety (OHS) risks, including violence, assault and robbery. With the advent of widely accessible information and communication technologies (ICTs), sex workers have begun to use electronic OHS tools to mitigate these risks. OBJECTIVE The aim of this study was to explore the use of ICTs by sex workers in managing OHS risks and strategies to reduce these risks. This paper aims to answer the following question: What is known about sex workers’ usage of information and communication technologies in the delivery of OHS strategies? METHODS A literature review following the methodological framework of Arksey et al and Levac et al was conducted to analyze studies describing the usage of ICTs by sex workers to mitigate OHS risks. Experimental, observational, and descriptive studies, as well as protocol papers, were included in this scoping review. RESULTS Of the 2477 articles initially identified, 41 met the inclusion criteria. 71% of the studies (N=29) were published between 2015 and 2019. In the studies, the Internet was the predominant ICT (58%), followed by text messaging (24%), and assorted communication technologies associated with mobile phones without Internet access (17%) (e.g., interactive voice response (IVR), voice-mail). In 56% of the studies (N=23), sex workers located in high income countries created the OHS strategies (e.g., bad date lists, violence prevention) and shared them via the Internet. In 24% of the studies (N=10), mostly in LMICs, organizations external to sex work developed and sent, via text message, OHS strategies focused on STI/HIV. In 20% (N=8) of the studies, external organizations collaborated with the sex worker community in the development and study of OHS strategies communicated via ICTs; through this collaboration, concerns other than STI/HIV (e.g., sexual and reproductive health, mental health) emerged. CONCLUSIONS While there has been an increase in studies on the use of ICTs by sex workers for managing OHS over the past five years, the knowledge around how to optimally leverage ICTs for this purpose remains scarce. Recommendations to further the use of ICTs by sex workers for OHS include (1) that external organizations collaborate with sex workers in the design of ICT interventions to mitigate OHS risks, (2) to examine whether ICTs used in LMICs would have applications in high income countries as a substitute to the Internet in sharing OHS strategies, and (3) to explore the creation of innovative secure online communities using existing or alternative digital technologies that could be used by sex workers to manage their occupational health and safety
... Novel trials, particularly those in developing nations, encounter several challenges. In Cambodia, technical limitations include mobile users' ownership of multiple Subscriber Identity Module (SIM) cards from the six networks in Cambodia who may offer special deals for a limited period of time encouraging people to switch SIM cards temporarily (34,35). Sharing phones with family or friends, privacy concerns, and level of literacy may prove to be additional obstacles (34). ...
... In Cambodia, technical limitations include mobile users' ownership of multiple Subscriber Identity Module (SIM) cards from the six networks in Cambodia who may offer special deals for a limited period of time encouraging people to switch SIM cards temporarily (34,35). Sharing phones with family or friends, privacy concerns, and level of literacy may prove to be additional obstacles (34). In Cambodia, specifically, Khmer script is not universally available on all phones. ...
... Voice or text messages containing health behavior change content have the potential to be inexpensive, discreet, adaptable, sustainable and scalable ways to reach vulnerable populations. Mobile phone use by entertainment workers has increased at high rates and is now widespread among this population (34). ...
Article
Full-text available
Background: Text or voice messages containing health behavior change content may be an inexpensive, discreet, sustainable and scalable way to reach populations at high risk for HIV. In Cambodia, one of the important high-risk populations is female entertainment workers (FEWs). This ethnographic study aims to explore typical phone use, examining patterns and behaviors that may influence the design of future mHealth interventions. Methods: The study consisted of one 8-hour non-participant observation session for 15 randomly sampled FEWs. Observations focused on capturing normal daily use of mobile devices. Observation checklists were populated by observers during the observations and a post-observation survey was conducted. Findings were discussed with Cambodian HIV outreach workers and HIV research fellows and their interpretations are summarized below. Results: In this ethnographic study, all 15 participants made calls, checked the time and received research-related texts. More than half (n=8) of the participants engaged in texting to a non-research recipient. About half (n=7) went on Facebook (FB) and some (n=5) listened to music and looked at their FB newsfeed. Fewer played a mobile game, posted a photo to FB, went on YouTube, used FB chat/messenger, watched a video on FB, played a game on FB, used FB call/voice chat, looked at their phone's background or used the LINE app. Fewer still shared their phones, left them unattended, added airtime or changed their SIM cards. When participants received a research text message, most did not share the text message with anyone, did not ask for help deciphering the message and did not receive help composing a response. Notable themes from observer notes, HIV outreach workers and researchers include reasons why phone calls were the most frequent mode of communication, examples of how cell phone company text messages are used as a form of behavior change, literacy as a persistent barrier for some FEWs, and FEWs' high interest in receiving health-related messages and less concern about privacy and phone-sharing issues than expected. Conclusions: This study suggests texting is a part of normal phone use although not as frequently used as voice calls or Facebook. Despite the less frequent use, FEWs were able to send and receive messages, were interested in health messages and were not overly concerned about privacy issues. Texting and voice messaging may be useful tools for health behavior change within the FEW population in Cambodia.
... Significant challenges exist in reducing new HIV infections among female entertainment workers in restaurants, karaoke bars, beer gardens, cafes, pubs and massage parlours in Cambodia. Phone use and texting practices among a sample of such workers indicated that mobile technology could be utilised to link them to health services (Brody et al, 2016). An mHealth intervention enabled information about SRH, access to health care services and advice about health seeking behaviours to be disseminated via SMS text messages. ...
... There is also evidence that culturally sensitive interventions may improve SRH knowledge and promote health-seeking behaviours (Musumari & Chamchan, 2016;Thein et al, 2018;Lim et al, 2018aLim et al, , 2018b. Research further demonstrates potential benefits of setting up m-health interventions for women familiar with mobile technology, in which SRH education is integrated with counselling, hot lines, mobile health clinics and provision of free contraceptives and gynaecological examinations (Vu et al, 2016;Brody, et al, 2016;Chhoun et al, 2019). Finally, support in the workplace can mitigate the effects of poor SRH management on the part of women migrant workers . ...
Conference Paper
Full-text available
Context Sexual and reproductive health (SRH) is central to achievement of UN sustainable development goals (SDGs). Women’s migration has wide-reaching implications for their SRH, increasing vulnerabilities and risky behaviours with potential negative implications for both migrants’ fitness to work and host countries’ public health systems. Given the scale of migration within the ASEAN region, we synthesise the literature and identify priorities for future research. Methods Systematic narrative review and synthesis of empirical research. Following application of inclusion criteria, a systematic search of databases (Medline-PubMed, EBSCO host, BioMed Central, CINAHL, Psych INFO, Web of Science and Scopus) using keywords to identify relevant literature published between 2010 and 2020 identified 42 papers for review. Findings Empirical studies focus primarily on HIV/AIDs, unwanted pregnancies, contraception and abortion, rendering other SRH needs under-explored. Access to SRH information, contraceptives and culturally sensitive SRH interventions each promote health-seeking behaviours. Barriers include vulnerabilities informed by personal and socio-economic characteristics; unfamiliar surroundings; limitations of local health care systems and lack of regulatory / employer support; and adverse institutional / social /cultural norms. Successful interventions require integration of migrants into host communities; cultural responsiveness; state responsibility; use of familiar technologies to facilitate access; and sensitivity to workplace characteristics. Significant methodological weaknesses in evaluations of SRH service interventions to date severely hampers the development and dissemination of robust, evidence-informed SRH services for these women. Conclusions While much is known of the nature of the services required to safeguard the SRH of women migrant workers, we outline the limitations of the current evidence base and indicate research priorities to address the limitations of this inchoate field. (266 words) Keywords: sexual and reproductive health, women’s health, migration, women migrant workers, health interventions, health protection, ASEAN
... Previous surveys show that 93% of FEWs in Cambodia own a phone, and 28% own a smartphone (21). This means that an mHealth intervention with this group is unlikely to encounter lack of access to mobile phones as a limitation. ...
... FEWs' access to health information can be hampered by technological limitations and operational challenges, e.g., messages that are not delivered, as mentioned by our stakeholders. There could be many reasons why messages failed to send such as cell phone network coverage and reliability, or cell phone number changes due to participants migrating for work or other various reasons (21). This has been recognized as a challenge for mobile phone-based interventions in Cambodia and other countries (28)(29)(30)(31). ...
Article
Full-text available
Background: Female entertainment workers (FEWs) in Cambodia are one of the hard-to-reach populations at risk of human immunodeficiency virus (HIV) and poor sexual and reproductive health (SRH). Due to the stigmatizing nature of their work, it is difficult to reach them with prevention and treatment services. The Mobile Link project is a mobile health (mHealth) intervention that aims to deliver health messages to FEWs and link them up to health services. This study aims to explore the perspectives of stakeholders on the Mobile Link and identify barriers and facilitators to the project implementation, in order to determine areas for improvement of future mHealth interventions. Methods: This study was conducted between November to December 2018 in the capital city and other three provinces where the Mobile Link was implemented. We employed a qualitative research design using an interpretative approach. A purposive sampling method was used to recruit participants across four project sites. All participants were stakeholders involved directly or indirectly with the Mobile Link. Nine different groups of stakeholders at the national, non-governmental organizations, community, and individual levels were recruited. Seventeen semi-structured in-depth interviews (IDIs) and five focus group discussions (FGDs) were conducted and transcribed. Data were managed using NVivo 12 and analysed using thematic analysis with an inductive approach. Results: We derived four major themes: (I) perceived benefits, (II) attitudes, (III) access, and (IV) enabling environment. Different levels of stakeholders reported on the perceived benefits of the Mobile Link, including ease of use, knowledge gained, link to services, and cost-effectiveness. Perceived benefits and enabling environment were identified as facilitators to implementation of the project. Barriers included technological issues, operational challenges, poor rapport with entertainment establishment owners, and low motivation to participate in the Mobile Link among FEWs. Conclusions: The Mobile Link has many advantages and is well-accepted by stakeholders from the national and community levels. We discussed the implications of the perceived facilitators and barriers identified on the project and mHealth interventions. Implications discussed should be taken into consideration by organizations implementing mHealth interventions for HIV key populations in Cambodia as well as in other resource-limited settings.
... Previous surveys show that 93% of FEWs in Cambodia own a phone, and 28% own a smartphone (21). This means that an mHealth intervention with this group is unlikely to encounter lack of access to mobile phones as a limitation. ...
... FEWs' access to health information can be hampered by technological limitations and operational challenges, e.g., messages that are not delivered, as mentioned by our stakeholders. There could be many reasons why messages failed to send such as cell phone network coverage and reliability, or cell phone number changes due to participants migrating for work or other various reasons (21). This has been recognized as a challenge for mobile phone-based interventions in Cambodia and other countries (28)(29)(30)(31). ...
Article
Full-text available
This cross-sectional study aimed to identify social, clinical, and behavioral factors associated with the oral health status of children living with HIV in Phnom Penh, focusing particularly on the effect of primary caregiver type. Data were collected through separate interviews with children and caregivers. The decayed, missing, filled permanent teeth (DMFT) index and debris index scores were assessed for each child. Associations between oral health status and caregiver type as well as with other factors were examined using multiple linear regression. Of 142 total dyads (mean child and caregiver age, 12.3 (SD 1.8) and 44.8 (SD 10.6) years, respectively) 48.6% and 29.6% of caregivers were biological parents and institutional staff, respectively. Children with institutional staff as a primary caregiver had a lower DMFT score (2.81 vs. 5.50), higher rate of ever visiting a dentist (90.5% vs. 50.7%), and better oral health status than those cared for by biological parents. Higher DMFT score was negatively associated with institutional staff as primary caregiver (β: −1.642, 95% CI: −2.925, −0.360) and positively associated with longer antiretroviral therapy period (β: 0.223, 95% CI: 0.056, 0.390). Targeted oral health care programs are needed for children living with HIV whose biological parents are their primary caregivers.
... The literature on meeting women migrant workers' SRH in other Asian countries suggests a range of resources, which can enable women migrant workers to achieve SRH wellbeing. They include culturally responsive interventions (Boonchutima et al., 2017;Manoyos et al., 2016), SRH care delivered through social media and mobile technology (Brody et al., 2016), SRH telephone hotlines (Vu et al., 2016), SRH training programmes (Zhu et al., 2014) and health-care packages that accommodate working hours (Webber et al., 2015). Women were able to use these resources to reach a certain level of functioning achievement (e.g. ...
Article
Full-text available
Despite the centrality of sexual and reproductive health (SRH) to UN Sustainable Development Goals (SDGs), women migrant workers in Malaysia face an environment inimical to their SRH needs. Drawing on qualitative case study material, we present the first empirical application of the Capability Approach (CA) to explore the reproductive health needs of women migrant workers in a developing country, offering an original analysis of the capability for SRH of these women. Specifically, we explore the resources available to them; their opportunities and freedoms (‘capabilities’); and factors which mediate transformation of resources into capability sets (‘conversion factors’). While SRH information and healthcare is notionally available, women migrant workers face multiple challenges in converting resources into functionings, constraining the achievement of capability for SRH. Challenges include language barriers, personal beliefs, power relations between workers and employers and the consequences of current migration policy. We consider the scale of the challenges facing these women in securing SRH rights, the difficulties of operationalising the CA within such a setting, and the implications of our findings for the adequacy of the CA in supporting marginalised populations.
... Most (88%) felt comfortable with receiving our encrypted messages with private information on the phones. This result is comparable to a finding in another pilot study of Cambodian female sex workers which revealed that >75% reported that they would be likely to respond to questions about smoking or HIV and 97% were comfortable with receiving health-related text messages on their personal phones (Brody et al., 2016). Together, these data indicate that mHealth interventions are highly acceptable in at-risk populations in Cambodia. ...
Article
This mixed methods study aimed to evaluate the feasibility and preliminary efficacy of a fully automated, interactive smartphone-delivered intervention for smoking cessation among people living with HIV in Cambodia. We used the explanatory sequential design, with a pilot two-group single-blind randomized controlled trial (N = 50) followed by in-depth interviews with all trial participants. In the trial, participants were randomized to Standard Care (SC) or Automated Messaging (AM) group. SC comprised brief advice to quit and self-help materials. AM consisted of the SC components plus a fully automated smartphone-based treatment program that involved interactive and tailored proactive messaging for 2 months. Results showed that the AM approach was highly feasible and efficacious. Feasibility was supported by high rates of treatment engagement (e.g., 81% of delivered messages and assessments were read or completed) and high retention (96%) through the 2-month follow-up. Biochemically verified point prevalence abstinence at follow-up was 40% for the AM group and 8% for the SC group (relative risk: 5.0, 95% confidence interval: 1.2, 20.5). Being able to avoid other smokers, having coping skills, and having social/familial support contributed to successful abstinence. The AM program has the potential for wide-scale implementation in Cambodia and other low-income countries.
... In Cambodia, the 2008 "brothel ban" and consequent surge in indirect sex work has created additional barriers to connecting vulnerable and high-risk FEWs with health services. The Mobile Link trial aims to link FEWs to services and increase risk-reducing behaviors using a technology women use daily to connect with family and friends [42,44,51]. Weekly messages tailored to their specific needs may improve their knowledge and attitudes toward connecting with services and promote positive behavior change. ...
Article
Full-text available
Background: In Cambodia, HIV prevalence is concentrated in key populations including among female entertainment workers (FEWs) who may engage in direct or indirect sex work. Reaching FEWs with sexual and reproductive health (SRH) services has been difficult because of their hidden and stigmatized nature. Mobile-phone-based interventions may be an effective way to reach this population and connect them with the existing services. This article describes study design and implementation of a randomized controlled trial (RCT) of a mobile health intervention (the Mobile Link) aiming to improve SRH and related outcomes among FEWs in Cambodia. Methods: A two-arm RCT will be used to determine the effectiveness of a mobile-phone-based text/voice messaging intervention. The intervention will be developed through a participatory process. Focus group discussions and in-depth interviews have been conducted to inform and tailor behavior change theory-based text and voice messages. During the implementation phase, 600 FEWs will be recruited and randomly assigned into one of the two arms: (1) a control group and (2) a mobile phone message group (either text messages [SMS] or voice messages [VM], a delivery method chosen by participants). Participants in the control group will also receive a weekly monitoring survey, which will provide real-time information to implementing partners to streamline outreach efforts and be able to quickly identify geographic trends. The primary outcome measures will include self-reported HIV and sexually transmitted infections (STI) testing and treatment, condom use, contraceptive use, and gender-based violence (GBV). Discussion: If the Mobile Link trial is successful, participants will report an increase in condom use, linkages to screening and treatment for HIV and STI, and contraception use as well as a reduction in GBV. This trial is unique in a number of ways. First, the option of participation mode (SMS or VM) allows participants to choose the message medium that best links them to services. Second, this is the first RCT of a mobile-phone-based behavior change intervention using SMS/VMs to support linkage to SRH services in Cambodia. Lastly, we are working with a hidden, hard-to-reach, and dynamic population with which existing methods of outreach have not been fully successful. Trial registration: Clinical trials.gov, NCT03117842 . Registered on 31 March 2017.
Book
Full-text available
Attaching the Toolkit for researchers interested in our work to address the sexual and reproductive health needs of women migrant workers in Malaysia. The Toolkit is tailored specifically for the Malaysian context, and is the first ever toolkit developed for the country. We are enormously grateful to the United Nations Gender Theme Group for funding the project.
Article
Full-text available
Background In Cambodia, despite great successes in the fight against HIV, challenges remain to eliminating new HIV infections and addressing sexual reproductive health (SRH) issues in key populations including female entertainment workers (FEWs). To address these issues, the Sustainable Action against HIV and AIDS in Communities (SAHACOM) project has been implemented since late 2009 using a community-based approach to integrate HIV and SRH services. This study evaluates the impact of the SAHACOM on sexual and healthcare-seeking behaviors among FEWs in Cambodia. Methods A midterm and endpoint comparison design was utilized. Midterm data were collected in early 2012, and endpoint data were collected in early 2014. A two-stage cluster sampling method was used to randomly select 450 women at midterm and 556 women at endpoint for face-to-face interviews. Results Compared to women at midterm, women at endpoint were significantly less likely to report having sexual intercourse in exchange for money or gifts in the past three months (OR = 2.1, 95 % CI = 1.6-2.7). The average number of commercial sexual partners in the past three months also decreased significantly from 5.5 (SD = 13.3) at midterm to 3.6 (SD = 13.9) at endpoint (p = 0.03). However, women at endpoint were significantly less likely to report always using condom when having sexual intercourse with clients in exchange for money or gifts (OR = 2.6, 95 % CI = 1.5-4.5). Regarding sexually transmitted infections (STIs), women at endpoint were significantly less likely to report having an STI symptom in the past three months (OR = 1.8, 95 % CI = 1.4-2.3) and more likely to seek treatment for the most recent STI symptom (OR = 1.6, 95 % CI = 1.1-1.9). Furthermore, women at endpoint were significantly more likely to be currently using a contraceptive method (OR = 1.4, 95 % CI = 1.1-1.8) and less likely to report having an induced abortion (OR = 1.4, 95 % CI = 1.1-1.7) during the time working as a FEW. Conclusions The overall findings of the study indicate that the SAHACOM is effective in reducing sexual risk behaviors and improving the access to SRH care services among FEWs in Cambodia. However, several unfavorable findings merit attention.
Article
Full-text available
Background: Recent surveys suggest that adolescents and young adults in Southeast Asian nations are at great risks of sexual reproductive health issues. This study explored factors associated with risky sexual behavior (RSB) among unmarried most-at-risk young people in Cambodia. Methods: A two-stage cluster sampling method was used to select 1,204 boys and 1,166 girls aged 10-24 from 252 hotspots in the capital city and seven provinces. A five-item scale was constructed to measure RSB. All variables were entered simultaneously in multivariate logistic regression models if they were significantly associated with RSB in bivariate analyses. Results: Of total, 37.7% of boys and 18.5% of girls had sexual intercourse in the past three months; of them, 69.6% of boys and 52.5% of girls were involved in commercial sex. Only 43.3% of boys and 6.5% of girls reported always using condom with unpaid regular partners in the past three months. Among sexually active girls, 43.5% reported having been pregnant and of them, 42.4% reported having induced abortion as a result of their most recent pregnancy. After adjustment, boys with higher levels of RSB were significantly more likely to live in an urban area, to have completed ≥ 9 years of formal education, and to be not currently living with parents. In contrast, girls with higher levels of RSB were significantly less likely to have completed ≥ 9 years of formal education and to have both parents alive. Both boys and girls with higher levels of RSB were significantly more likely to be in the age group of 20-24, to be not currently in school, to be employed, to becurrent alcohol drinkers, to becurrent heavy alcohol drinkers, to be current illicit drug users, and to have been tested for HIV. Conclusions: Unmarried young people in this study are exposed to several sexual reproductive health problems such as HIV and sexually transmitted infections, unwanted pregnancy, and unsafe abortion. These findings suggest the need for research and prevention programs for these key populations taking into account risk factors identified in this study.
Article
Full-text available
Background. Mobile phone technologies including SMS (short message service) have been used to improve the delivery of health services in many countries. However, data on the effects of mobile health technology on patient outcomes in resource-limited settings are limited. The aim of this study therefore is to measure the impact of a mobile phone SMS service on treatment success of newly diagnosed type 2 diabetes in an urban area of Bangladesh. Methods. This is a single-centred randomized controlled intervention trial (prospective) comparing standard-of-care with standard-of-care plus a mobile phone-based SMS intervention for 6 months. A total of 216 participants with newly diagnosed type 2 diabetes will be recruited. Data will be collected at the outpatient department of Bangladesh Institute of Health Science (BIHS) hospital at baseline and after 6 months. The primary outcome measure will be change in HbA1c between baseline and 6 months. The secondary outcome measures are self-reported medication adherence, clinic attendance, self-reported adoption of healthy behaviours, diabetes knowledge, quality of life and cost effectiveness of the SMS intervention. The inclusion criteria will be as follows: diagnosed as patients with type 2 diabetes by the BIHS physician, using oral medication therapy, living in Dhaka city, registered with the BIHS hospital, using a mobile phone, willing to return for follow up after 6 months and providing written informed consent. Participants will be allocated to control and intervention arms after recruitment using a randomization software. Data will be collected on Socio-demographic and economic information, mobile phone use and habits, knowledge of prevention, management and complications of diabetes, self-perceived quality of life assessment, self-reported diseases, medical history, family history of diseases, medication history, medication adherence, health seeking behaviour, tobacco use, physical activity, diet, mental health status, life events and disability, anthropometric measurements of weight, height, blood pressure and blood tests for HbA1c. Discussion. Mobile phone SMS services have the potential to communicate with diabetes patients and to build awareness about the disease, improve self-management and avoid complications also in resource-limited setting. If this intervention proves to be efficient and cost-effective in the current trial, large-scale implementation could be undertaken. Trial Registration: DRKS00005188
Article
Full-text available
This paper examines inter-method reliability and validity of daily self-reports by smartphone application compared to 14-day recall web-surveys repeated over 6 weeks with people living with HIV (PLH). A participatory sensing framework guided participant-centered design prioritizing external validity of methods for potential applications in both research and self-management interventions. Inter-method reliability correlations were consistent with prior research for physical and mental health quality-of-life (r = 0.26-0.61), antiretroviral adherence (r = 0.70-0.73), and substance use (r = 0.65-0.92) but not for detailed sexual encounter surveys (r = 0.15-0.61). Concordant and discordant pairwise comparisons show potential trends in reporting biases, for example, lower recall reports of unprotected sex or alcohol use, and rounding up errors for frequent events. Event-based reporting likely compensated for modest response rates to daily time-based prompts, particularly for sexual and drug use behaviors that may not occur daily. Recommendations are discussed for future continuous assessment designs and analyses.
Article
Full-text available
Objective: Many sub-Saharan African countries report high postpartum loss to follow-up of mother-baby pairs. We aimed to determine whether interactive text messages improved rates of clinic attendance and early infant HIV testing in the Nyanza region of Kenya. Design: Parallel-group, unblinded, randomized controlled trial. Methods: HIV-positive pregnant women at least 18 years old and enrolled in the prevention of mother-to-child transmission of HIV programme were randomized to receive either text messages (SMS group, n = 195) or usual care (n = 193). Messages were developed using formative focus group research informed by constructs of the Health Belief Model. The SMS group received up to eight text messages before delivery (depending on gestational age), and six messages postpartum. Primary outcomes included maternal postpartum clinic attendance and virological infant HIV testing by 8 weeks postpartum. The primary analyses were intention-to-treat. Results: Of the 388 enrolled women, 381 (98.2%) had final outcome information. In the SMS group, 38 of 194 (19.6%) women attended a maternal postpartum clinic compared to 22 of 187 (11.8%) in the control group (relative risk 1.66, 95% confidence interval 1.02-2.70). HIV testing within 8 weeks was performed in 172 of 187 (92.0%) infants in the SMS group compared to 154 of 181 (85.1%) in the control group (relative risk 1.08, 95% confidence interval 1.00-1.16). Conclusions: Text messaging significantly improved maternal postpartum visit attendance, but overall return rates for these visits remained low. In contrast, high rates of early infant HIV testing were achieved in both arms, with significantly higher testing rates in the SMS compared to the control infants.
Article
Full-text available
Background Maternal attendance at postnatal clinic visits and timely diagnosis of infant HIV infection are important steps for prevention of mother-to-child transmission (PMTCT) of HIV. We aimed to use theory-informed methods to develop text messages targeted at facilitating these steps. Methods We conducted five focus group discussions with health workers and women attending antenatal, postnatal, and PMTCT clinics to explore aspects of women's engagement in postnatal HIV care and infant testing. Discussion topics were informed by constructs of the Health Belief Model (HBM) and prior empirical research. Qualitative data were coded and analyzed according to the construct of the HBM to which they related. Themes were extracted and used to draft intervention messages. We carried out two stages of further messaging development: messages were presented in a follow-up focus group in order to develop optimal phrasing in local languages. We then further refined the messages, pretested them in individual cognitive interviews with selected health workers, and finalized the messages for the intervention. Results Findings indicated that brief, personalized, caring, polite, encouraging, and educational text messages would facilitate women bringing their children to clinic after delivery, suggesting that text messages may serve as an important “cue to action.” Participants emphasized that messages should not mention HIV due to fear of HIV testing and disclosure. Participants also noted that text messages could capitalize on women's motivation to attend clinic for childhood immunizations. Conclusions Applying a multi-stage content development approach to crafting text messages – informed by behavioral theory – resulted in message content that was consistent across different focus groups. This approach could help answer “why” and “how” text messaging may be a useful tool to support maternal and child health. We are evaluating the effect of these messages on improving postpartum PMTCT retention and infant HIV testing in a randomized trial.
Article
Full-text available
Background: Providing women with contraceptive methods following abortion is important to reduce repeat abortion rates, yet evidence for effective post-abortion family planning interventions are limited. This protocol outlines the evaluation of a mobile phone-based intervention using voice messages to support post-abortion family planning in Cambodia. Methods/design: A single blind randomised controlled trial of 500 participants. Clients aged 18 or over, attending for abortion at four Marie Stopes International clinics in Cambodia, owning a mobile phone and not wishing to have a child at the current time are randomised to the mobile phone-based intervention or control (standard care) with a 1:1 allocation ratio.The intervention comprises a series of six automated voice messages to remind clients about available family planning methods and provide a conduit for additional support. Clients can respond to message prompts to request a phone call from a counsellor, or alternatively to state they have no problems. Clients requesting to talk to a counsellor, or who do not respond to the message prompts, receive a call from a Marie Stopes International Cambodia counsellor who provides individualised advice and support regarding family planning. The duration of the intervention is 3 months. The control group receive existing standard of care without the additional mobile phone-based support.We hypothesise that the intervention will remind clients about contraceptive methods available, identify problems with side effects early and provide support, and therefore increase use of post-abortion family planning, while reducing discontinuation and unsafe method switching.Participants are assessed at baseline and at 4 months. The primary outcome measure is use of an effective modern contraceptive method at 4 months post abortion. Secondary outcome measures include contraception use, pregnancy and repeat abortion over the 4-month post-abortion period.Risk ratios will be used as the measure of effect of the intervention on the outcomes, and these will be estimated with 95% confidence intervals. All analyses will be based on the 'intention to treat' principle. Discussion: This study will provide evidence on the effectiveness of a mobile phone-based intervention using voice messages to support contraception use in a population with limited literacy. Findings could be generalisable to similar populations in different settings. Trial registration: ClinicalTrials.gov Identifier: NCT01823861.
Article
The use of mobile phones to deliver health programs (mHealth) has great potential in developing countries and mHealth initiatives such as the NightWatch malaria prevention program are becoming increasingly popular. However even when an mHealth intervention is known to be effective the structure of the telecommunications industry combined with user behaviours can make it extremely difficult to implement in some countries. This article describes the case of Cambodia where more than 90% of the population have access to a mobile phone due to limited accessibility of landlines but operational challenges plague even the simplest mobile interventions. The impact of this is already apparent with commercial mobile banking services. In Kenya the M-Pesa mobile banking system grew to around nine million users (21% of the population) within three years of launch. Despite Cambodians having a similar need for financial services an equivalent mobile banking product (Wing) has only reached around 250000 Cambodian users (2% of the population) in its first three years. Four significant operational challenges facing mHealth programs in Cambodia have been identified through the author’s own experiences implementing mHealth initiatives with the Cambodian Health Education Media Service (CHEMS). These challenges are potentially relevant to other countries with similar telecommunication markets: Switching Subscriber Identification Module (SIM) cards; Lack of functionality and Khmer language capability; Sharing mobiles; Competition with commercial spam.