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The Maslach Burnout Inventory Manual

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... These accumulated symptoms and behaviors appeared to be so common among some members of the treatment staff, and Freudenberger referred to this commonality of clinical signs as "burnout syndrome" [4]. A popular measurement device, The Maslach Burnout Inventory [5], and other such standardized measures are commonly used to measure the all-too-common phenomenon of burnout. The existence of a verifiable clinical syndrome and associated measurement devices shows that the concept of "burnout" is not just a term of common expression but that it is a recognized clinical entity. ...
... The study identified client-related, work-related, and personal burnout dimensions, demonstrating the complexity of burnout experiences. According to Maslach, the state of mental and physical tiredness that individuals suffer due to extended exposure to stressors within their work environment is referred to as personal burnout [53]. According to W. B. Schaufeli and Taris [54], burnout encompasses experiences of exhaustion, diminished energy levels, and a perception of emotional overextension. ...
... Burnout is a psychological syndrome associated with excessive and persistent workrelated stressors and typically presents as emotional exhaustion, depersonalisation and reduced personal accomplishment. 1 Knowing the adverse effects of burnout is essential for physical and mental health of medical personnel and also to ensure medical safety and medical quality. Work-related consequences may include detrimental psychological outcomes of medical personnel, 2 a higher possibility of medical errors, poor doctorpatient relationship, 3 4 low-quality nursing for patients, 5 impeded learning, high turnover intention and even tend to commit suicide. ...
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Objectives Burnout is common among medical personnel in China and may be related to excessive and persistent work-related stressors by different specialties. The aims of this study were to assess the prevalence of burnout, work overload and work-life imbalance according to different specialties and to explore the effect of specialty, work overload and work-life imbalance on burnout among medical personnel. Design A cross-sectional study. Setting This study was conducted in 1 tertiary general public hospital, 2 secondary general hospitals and 10 community health service stations in Liaoning, China. Participants A total of 3299 medical personnel participated in the study. Methods We used the 15-item Chinese version of the Maslach Burnout Inventory General Survey (MBI-GS) to measure burnout. Multivariable logistic regression models were used to explore the association between medical specialty, work overload, work-life imbalance and burnout. Results 3299 medical personnel were included in this study. The prevalence of burnout, severe burnout, work overload and work-life imbalance were 88.7%, 13.6%, 23.4% and 23.2%, respectively. Compared with medical personnel in internal medicine, working in obstetrics and gynaecology (OR=0.61, 95% CI 0.38, 0.99) and management (OR=0.45, 95% CI 0.28, 0.72) was significantly associated with burnout, and working in ICU (Intensive Care Unit)(OR=2.48, 95% CI 1.07, 5.73), surgery (OR=1.66, 95% CI 1.18, 2.35) and paediatrics (OR=0.24, 95% CI 0.07, 0.81) was significantly associated with severe burnout. Work overload and work-life imbalance were associated with higher ORs for burnout (OR=1.64, 95% CI 1.16, 2.32; OR=2.79, 95% CI 1.84, 4.24) and severe burnout (OR=4.33, 95% CI 3.43, 5.46; OR=3.35, 95% CI 2.64, 4.24). Conclusions Burnout, work overload and work-life imbalance were prevalent among Chinese medical personnel but varied considerably by clinical specialty. Burnout may be reduced by decreasing work overload and promoting work-life balance across different specialties.
... Cynicism is characterized by a cynical attitude and an exaggerated distancing from one's work. Reduced professional efficacy refers to a situation in which professionals tend to evaluate themselves negatively and become dissatisfied with their accomplishments at work (Maslach et al. 1996;Maslach et al. 2001;Maslach and Leiter, 2008). At an individual level, burnout has been associated with mental and physical health problems, e.g., psychological distress, anxiety, depression, reduced self-esteem (Maslach et al. 2001), headaches, sleep disturbances, and substance abuse (Burke and Greenglass 1986). ...
Article
Job burnout is an outcome of either exhaustion and or mental distance and or emotional impairment and or cognitive impairment. Voluntary or involuntary Talent turnout is observed from literature review. Short form of Maslach burnout inventory tool (General Survey) is engaged to collect primary data. A sample of site civil engineer/s from the civil engineer's universe is considered to carry this study. To collect the data snow ball technique administered. To ascertain reliability of data the Cronbach Alpha test administered and the value found more than 0.70, hence data is reliable. The respondents are of male, holding diploma degree (28%)/bachelor degree (72%), 22% of them married. The correlation test administered and the study has discovered that exhausted mind may not stay focused; drained out energy leads to uncontrollable emotions; physically exhausted employee may not stay concentrated/mind being working on other things it leads to mistakes at work/reluctant to others opinion about my work; low enthusiasm at work leads to uncontrollable emotions/unintentional overreaction/ trouble in concentration/ mind being working on other things it leads to mistakes at work; Unable to control emotions/ my emotions is not reflect the way I do/unintentional over reaction due to lack of clarity regarding the significance of my work to others; my emotions is not reflect the way I do/ mind being working on other things it leads to mistakes at work/ unintentional over reaction due to lack of emotion controlling; mind being working on other things it leads to mistakes at work due to unintentional over reaction at work; mind being working on other things it leads to mistakes at work due to concentration difficulty at work. The employee, if provide a clarity at work/ enthusiasm/ motivation, may not consider himself for job burnout. JEL Classification: C1, I3, J5, J7, M54, N3, N35,
... According to some studies, one of the most alarming consequences of occupational stress is burnout and it translates into a mismatch between the worker's motivations and expectations and the resources available to address them. For Maslach et al. (1997), burnout syndrome (BS) is characterized by emotional exhaustion (feeling of physical and psychological exhaustion), depersonalization (cold and indifferent attitude towards others), lack of achievement of personal goals, feeling of failure, and reduced self-esteem, causing the affected individuals to feel emotionally detached and to give up on professional performance. This same idea is shared by other authors (Badger et al., 2008;Baum, 2012;Finklestein et al., 2015;Molnar et al., 2020) who consider that the higher the BS levels, the lower the capacity for empathy. ...
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According to the literature, the way through which individuals manage their emotions when faced with challenging situations plays a major role in their personal and professional success and can act as a protective factor against burnout. With the aim of understanding the relationship between the perception of emotional intelligence (EI), resilience (Rs), and burnout syndrome (BS), 1363 individuals aged between 16 and 84 were studied. Of this sample, most of the participants are female, living in the center of mainland Portugal, single, with a degree, employed in the social area, with an open-ended contract, and with a salary of between 1001 and 1500 euros per month. The Wong and Law Emotional Intelligence Scale, the Brief Resilience Coping Scale, and the Oldenburg Burnout Inventory were applied in the questionnaire administered to the participants in person and through Google Forms. The results of the bivariate correlation analysis showed positive correlations between EI and Rs, both in the overall values of EI and in their four dimensions; and negative correlations among EI and BS, both in the overall values of EI and BS, in the four dimensions of EI and in the two dimensions of BS, and between Rs and BS, both in the overall values and in the two dimensions of BS. In conclusion, the higher the perception of EI and Rs, the lower the perception of BS, and vice versa. Therefore, the promotion of positive emotional skills is fundamental as a preventive strategy to combat burnout.
Article
Background The COVID-19 pandemic has not only caused unprecedented distress in the community but has also resulted in significant physical and psychological exhaustion among healthcare workers (HCWs). This exhaustion could potentially lead to serious effects on our healthcare system. Objective The aim of this study was to gain more insight on the effect of COVID-19 on burnout among oncologists and other healthcare professionals at a large academic center. Methods A 10-minute electronic questionnaire was distributed to actively employed physicians, APRNs, and PAs affiliated with the University of Miami. The survey encompassed a range of personal and professional characteristics, including stress related to COVID-19. Results The survey was distributed to a total of 739 HCWs, with 182 respondents (24.6%) completing the entire survey. The impact of the pandemic on these professionals included increased workload (59.5%), reduced leadership opportunities (32.2%), job insecurity (28.6%), and rescheduling of professional activities (22.2%). Out of the 182 respondents, 70 were primarily from the fields of Oncology and Palliative Care. Conclusions Several factors have contributed to increased physical and psychological stress among HCWs, such as extended working hours, sleep deprivation, job insecurity, the shift to telemedicine, the risk of contracting the virus and endangering their families, lack of childcare options, and the added pressure of homeschooling. This study serves as a foundation for more comprehensive research aimed at elucidating and guiding the development of wellness programs crucial for the overall well-being of HCWs.
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