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Product Platform and Product Family Design: Methods and Applications

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Abstract

Today's highly competitive and volatile marketplace is reshaping the way many companies do business. Rapid innovation and mass customization offer a new form of competitive advantage. In response, companies like Sony, Black & Decker, and Kodak have successfully implemented strategies to design and develop an entire family of products based on a common product platform to satisfy a wide variety of customer requirements and leverage economies of scale and scope. Designing products and product families so that they may be customized for the global marketplace and achieving these goals in an abbreviated time period, while maintaining mass production efficiencies, is the key to successful manufacturing operations. Research in this area has matured rapidly over the last decade, and "Product Platform and Product Family Design: Methods and Applications" discusses how product platform and product family design can be used successfully to:-Increase variety within a product line,-Shorten manufacturing lead times, an-Reduce overall costs within a product line. The material available here serves as both a reference and a hands-on guide for researchers and practitioners devoted to the design, planning and production of families of products. Included are real-life case studies that explain the benefits of platform-based product development. © 2006 Springer Science+Business Media, LLC. All rights reserved.

Chapters (22)

Nearly a century ago, Ford Motor Company was producing Model T’s in, as Henry Ford has been quoted, “any color you want—so long as it’s black”. Today, customers can select from more than 3.8 million different varieties of Ford cars based on model type, exterior and interior paint color, and packages and options listed on http://www.fordvehicles.com/. And that does not even include the staggering array of choices available with Ford’s minivans, trucks, and sport utility vehicles, or any of the models offered under Ford Motor Company’s “global family of brands”, namely, Lincoln, Mercury, Mazda, Volvo, Jaguar, Land Rover, or Aston Martin. Ford is not alone as nearly every automotive manufacturer produces a wide variety of vehicles so that nearly every customer can find one that meets his/her specific needs. And it is not only in the automotive industry—consumers can purchase a nearly endless variety of goods and services: bicycles, motorcycles, appliances, computers, audio and video equipment, clothes, food and beverage, pharmaceuticals, software, banking and financial services, telecommunications services, and travel services.
Platform Planning is increasingly being adopted by companies seeking to provide customization while maximizing economies of operation. Platform Planning is defined as the proactive definition of an integrated set of capabilities and associated architectural rules that form the basis for a group of products. When implemented effectively, Platform Planning can provide distinct benefits in cost and market leverage to provide a competitive edge in the marketplace.
Firms in many industries increasingly are considering platform-based approaches to reduce complexity and better leverage investments in new product development, manufacturing and marketing. However, a clear gap in literature still exists when it comes to discussing the problems and risks related to implementing and managing product families and their underlying platforms. Using a multiple-case approach, we compare three technology-driven companies in their definition of platform-based product families, investigate their reasons for changing to platform-driven development, and analyze how they implemented platform thinking in their development process and which risks they encountered in the process of creating and managing platform-based product families. The field study shows, that the companies involved in the study use a homogeneous concept of platform-based product families, and that they have similar reasons to turn to platform thinking and encounter comparable risks. However, the companies analyzed use mainly product architecture as a basis for their platforms (and ignore many of the platform types advocated in literature), while on the other hand they show divergent applications of the platform concept regarding the combinations of product families and market applications. Through this exploratory study, some important “gaps” in the literature became evident, and in the discussion, these “gaps” are discussed and directions for future platform research are proposed.
A platform must support several product variants at any point in time and it must survive several life cycles into the future. The technology composing the platform itself is usually the embodiment of the core value-added capability of the developing company, yet what makes a good platform? This question often arises, for instance, when comparing two alternative platform concepts or deciding whether to update or replace a platform. The decision is more complex than a standard concept comparison exercise, involving forecasts of several applications and alternative technologies. Multiplicity and uncertainty characterize platform concept evaluation.
As firms begin to adopt product family and product platform principles in the beginning stages of the product development process, an essential component is to have a cohesive market segmentation strategy for the product family. Managing innovation throughout the product family can be achieved by leveraging three elements within the organization: (1) the market applications for the technology, (2) the company’s product platforms, (3) and the common technical and organization building blocks that form the basis of the product platform (Meyer and Lehnerd, 1997). Implementing this strategy can allow the organization to attack different market segments and gain market share while benefiting from the cost advantage of using product families and sharing key common technological modules. This chapter builds upon the product platform planning methods described in Chapter 2 and explores the history of the market segmentation of product platforms. We describe the principles and tools behind market segmentation and include several examples showing how companies have used this process.
Due to the development of modern technologies and global manufacturing, it becomes harder and harder for companies to distinguish themselves from their competitors. To keep the competitive advantage, the companies intend to provide a variety of products by differentiating their product lines with the belief that product variety may stimulate sales and thus conduce to revenue (Ho and Tang, 1998). A large product variety does improve sales by providing the customers more choices. However, companies with expanding products face with the challenges of controlling costs. The costs exponentially increase with the variety growth. Further, high variety will result in the proliferation of products and processes and in turn inefficiencies in manufacturing (Child, et al., 1991). Mass customization aims at satisfying individual customer needs with the efficiency of mass production (Pine, 1993a). Customization emphasizes the uniqueness of, and the differences among, products (Jiao and Tseng, 2000). To optimize the product variety, a company must assess the level of variety at which customers will still find the company’s offerings attractive and the level of complexity that will keep the costs low (Jiao, et al., 1998). Developing product families has been recognized as a natural technique to facilitate increasing complexity and cost-effective product development (Meyer, et al., 1997).
Manufacturing companies need to satisfy a wide range of customer needs while maintaining manufacturing costs as low as possible, and many are faced with the challenge of providing as much variety as possible for the marketplace with as little variety as possible between products as discussed in Chapter 1. The challenge, then, when designing a family of products is in resolving the tradeoff between product commonality and distinctiveness: if commonality is too high, products lack distinctiveness, and their individual performance is not optimized; on the other hand, if commonality is too low, manufacturing costs can increase substantially (Simpson, et al., 2001). Commonality has many advantages beyond improving economies of scale: decreased lead-time and risk during product development (Collier, 1980); decreased inventory, handling costs and processing time; reduced product line complexity, set-up and retooling time, and increased productivity (Collier, 1979; Collier, 1981). However, too much commonality within a product family can hinder innovation and creativity and even compromise product performance (Krishnan and Gupta, 2001). Commonality is best obtained by minimizing the non-value added variations across the products within a family without limiting the choices of the customers in each market segment, i.e., make each product within a family distinct in ways customers notice and identical in ways that customers cannot see.
Optimization has been used for many years during product design to help determine the values of design variables, x, that minimize (or maximize) one or more objectives, f(x), while satisfying a set of constraints, {g(x), h(x)}, and the design variable lower and upper bounds, x1 and xu, respectively. The typical notation for formulating the optimization problem is as follows: $$ \begin{gathered} Find: x \hfill \\ Min: f(x) \hfill \\ Subject to:g(x) \leqslant 0 \hfill \\ h(x) = 0 \hfill \\ x^1 \leqslant x \leqslant x^u \hfill \\ \end{gathered} $$ (1)
Product variants with similar architecture but different functional requirements may have common parts or elements. We define a product family to be a set of such products, and refer to the set of common elements as the product platform. Product platforms enable efficient derivation of product variants by keeping development costs and time-cycles low. In many cases, however, the individual product requirements are conflicting when designing a product family. The designer must balance the tradeoff between maximizing commonality and minimizing individual product performance deviations. The design challenge is to select the product platform that will generate family designs with minimum deviation from individual optima.
The design optimization paradigm provides us with a rational synthesis means for the engineering design of products, machines, etc. The essential outcome from computational design optimization is that it can generate the best solution under mathematical representation and procedures, if an original design problem is appropriately translated into a formal style. The outcome is more effective if the original design problem is complicated, since human expertise cannot precisely manipulate such content. This situation is obvious when design concerns shift from component-level to system-level optimality (e.g., Papalambros and Wilde, 2000).
Most products are neither designed nor manufactured as one piece. They are decomposed into parts that are developed individually before they are assembled to form the final product. Typically, this partitioning-based development process matches the hierarchical structure of the product-offering organization. Design tasks are assigned to divisions, departments, and teams according to expertise. An example from the automotive industry is depicted in Figure 11-1. Obviously, this decomposition is not complete and serves only as an illustration of the decomposition paradigm.
Typically, it is assumed that a product family will be derived from a single platform once a firm has decided on platforming as an appropriate strategy. The totality of all variants represented in a single-platform family defines the lower and upper performance and value bounds which have to be supported by the platform. This difference between upper and lower bounds of a platform is commonly referred to as platform extent (Seepersad, et al., 2000). However, the average number of variants built from a single platform has been steadily increasing in a number of industries (automotive, electronics, aircraft) since the early 1990’s. Figure 12-1 shows that the number of models per platform in the automotive industry has been increasing since 2002. This trend had started in the mid 1990’s and is likely to continue in the future. The consequence is that each platform has to accommodate a larger number of variants, whereby the extent of the platform is constantly being challenged with each new variant that is assigned to it. There is general agreement that mass customization has led to an increasing fragmentation of the automotive market with the number of individual models for sale in the U.S. rising each year from 33 in 1947, to 198 in 1990 to an estimated 277 in 2009 (Simmons, 2005).
In recent years many markets have exhibited increasing demand heterogeneity; they are fragmenting into more and smaller market niches. This development threatens the large-scale assumption of many mass production processes. As a result, firms face the dilemma of how to provide a wide variety of goods for prices that can compete with mass produced products. To respond to these challenges, many firms have begun searching for ways to combine the efficiency of mass production with the variety of customer-oriented product offerings. A major focus of these efforts has been the fundamental structure of the product: the product architecture. Examples for this development are Sony's personal music players (Walkman) that use common drives across different models (Sanderson and Uzumeri, 1995), different power tools that use similar motors (Meyer and Lehnerd, 1997), PDAs (personal digital assistant) that can be turned into an MP3 player, a camera, or a telephone with different attachments (Biersdorfer, 2001), and automobiles with common components across models (Carney, 2004).
As companies are being challenged to produce a wider variety of products to satisfy customers that have different needs while maintaining competitive prices, platform-based product family development has become a cost-effective method for reducing production costs (Roberson and Ulrich, 1998). In general, production costs are generated by production activities ranging from purchasing raw materials to distributing finished products, and those activities consume direct and indirect resources (Horngren, et al., 2000). These costs are identified and collected through management accounting systems that companies have developed for accounting purposes and used to estimate the production costs of existing products. However, many management accounting systems are incapable of providing the necessary information to support platform-based product development because many companies have developed their own accounting systems to help them remain profitable and eliminate unnecessary costs in production. In many cases, the primary objective of management accounting systems is to support management to control overall equipment efficiency (OEE) and keep it as high as possible.
Product strategy at the platform level simplifies the product development process and encourages a long-term view, because there are fewer platforms than products and major platform decisions are only made every few years. A move towards implementation of a platform strategy, which is significantly different from design and development of each product separately, can be a challenging undertaking. While the move is difficult, potential benefits from product family approach include decrease in development cost and time over a range of products. Consequently, key questions and issues that need to be addressed to justify a company’s decision to allocate resources for refocusing their product strategy at the platform level are: 1. What will be the potential decrease in development cost for implementing a product platform strategy?
One of the pressing needs faced by manufacturers nowadays is quick response to the requirements of individual customers while achieving high quality and near mass production efficiency, namely mass customization (Pine, 1993a). Due to product proliferation, manufacturing organizations are confronted with difficulties in dealing with frequent design changes and recurrent process variations, which augments the complexity of product and process structures (Westkämper, et al., 2000). Developing multiple products as product families based on common platforms has been well recognized as a successful approach in many industries (Sanderson and Uzumeri, 1997). Current practice in developing product families only encompasses the design domain — dealing with the transformation of diverse customer needs to functional requirements and subsequently the fulfillment of these requirements through a variety of design parameters (Simpson, 2004). It seldom, if not at all, explicitly considers the input from the backend of product realization, viz., production processes. While seeking technical solutions is the major concern in design, it is at the production stage that product costs are actually committed and product quality and lead times are determined per se. For a given design, the actual cost depends on how the production is planned and to what extent the economy of scale can be realized within the existing manufacturing capabilities.
The current market has become customer driven and heterogeneous, and these shifts in the market have caused companies the additional problem of providing greater variety with existing challenges of providing greater quality, competitive pricing, and greater speed to market. Many companies are moving towards a platform approach to address the challenges posed by the market, which requires aggregation of the existing varieties to design and develop common platforms. Product platform aggregation is a bottom-up approach that focuses on development of a common platform for an existing family (see Chapter 1). In a given product family, each product will have a basic/core function in combination with a unique set of functions to appeal to the targeted market segments (Kota, et al., 2000; Kota and Sethuraman, 1998). Consequently, one of the important questions that need to be addressed is “What is common among the different products of the family?” A key factor to answer this questionis measuring commonality of components across the product family to identify common components that have the potential to be included in the platform for the family.
Offering product variety affordably is the crux of mass customization. Unfortunately, this is the foremost difficulty that enterprises face in making the transition to this paradigm. Anderson (1997) addresses the problem of offering affordable variety through the identification of the cost of variety. The cost of variety is the sum of all the costs of attempting to offer customers variety with inflexible products that are produced in inflexible factories and sold through inflexible channels. This cost includes the cost of customizing or configuring products, the cost of excessive variety, the cost of excessive procedures, and the cost of excessive processes and operations, among others. The key to mass customization, therefore, is the development of products and production processes that minimize the cost components.
Many companies have developed product families based on common platforms with varying degrees of success. Many studies of these platforms are based on product dissection. It can be challenging to gain complete information from the companies about the product development for a number of reasons including intellectual property protection. Also, many new products are developed by teams, making it difficult to get the complete picture from any individual. The case study in this chapter comes from a small company of only two primary people, so it was possible to gain insight about the complete process. Of particular interest is that the company started their design with full intent of using platform strategies for developing their product family. The following is a description of their top-down approach to platform-based product development.
Every company has the business objectives of maximizing customer choice as well as its profitability. Typically, companies address maximum customer choice through a large spectrum of variants in their products and complete flexibility in creating engineered solutions to satisfy varying customer needs. For example, a camera manufacturer may wish to offer various choices such as fixed focus, auto-focus, variable zoom, different zoom ranges, SLR, APS, and digital cameras, and in different combinations, to satisfy customers with different demands (including the price that they wish to pay). The business goal, therefore, is to design a family of products or systems that satisfy many customers but at a minimum cost. These goals, customer choices and profit margin, are not as contradictory as they seem.
A Product Design Generator is a web-based tool, developed for a specific product platform, for automatically creating all of the design artifacts and supporting information necessary for the design of a particular product. The PDG is modeled as a transformation function where a set of customer requirements is transformed into finished designs that will meet those requirements. Several methods have been presented for configuring and defining a product platform and are not reviewed here. Once the concept and embodiment have been selected, scaling, reconfiguration, artifact creation, and testing must occur to complete the design. Variants of the product platform are achieved by modifying the customer requirements. The development of the transformation function must account for the envelope of variation desired to encompass the range of product family members. The development of the PDG demonstrates how this is accomplished
Cetetherm is a company developing and manufacturing different types of heat exchanging systems (HES). It has two different product lines, one for small HES and one for large HES. The case example being described in this chapter is about the implementation of a product platform for the large HES, systems that are used by professional users in buildings connected to district heating system. The other product line consists of smaller HES that are mainly used in family houses. The market for large HES is exceptionally heterogeneous, meaning that there are many difficulties involved for individual firms trying to increase their market shares. In the large HES business, there are different rules and regulations in each country, and there are even often several different regions with specific technical demands on products within each country. That is why it is nearly impossible for an individual manufacturer to cover all these policies with a narrow set of standard products and thereby becoming a superior player.
... Banks are facing a growing number of FinTech businesses that are claiming every single business process of banks for their own [45][46][47]. Against the backdrop of digital transformation, this development will continue to accelerate considerably, and companies need to be able to anticipate possible disruptive changes in their industries [48][49][50]. ...
... Digitizing the products and processes is not enough. Transforming their own business model is risky, as is having little understanding of how digital transformation can disrupt the entire ecosystem [48][49][50]. Tools needed to anticipate digital platforms in an ecosystem are difficult to find and often remain in the theoretical realm. The results from this study take a step towards filling this gap, and present a practical approach. ...
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... Few studies have systemically addressed the classes of design problems. As proof, Simpson et al. [3,9] organized several methods for designing product families and platforms into collections of articles. However, while these works allow seeing the methods approaching particular classes of problems in the context of the product family design, they do not explore the interactions or interrelations among the methods within the design process, thus not addressing how the classes of design problems relate to each other. ...
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... Through product development companies face many challenges mainly due to constant market changes caused by globalization, which are very quickly reflected in many factors. The international competition, shorten product life cycles and improvement of the production process are some of the most important factors during product development (Simpson et al., 2006). Over time, customer demands were increase that involve the development of new product variants that companies should satisfy with their offerings. ...
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Introduction: Firms’ production strategy consists of interrelated strategic decisions, including pricing, demand forecasting and demand response planning, capacity planning, capital and cost structure. Production strategy is also the most important factor affecting the overall return of companies. Companies must estimate future situations in order to maintain their current position. Nowadays, with the developing technology, companies contain a wide variety of data. With various data analytics and optimization methods and tools, the data that can help the decision making process of companies can be made meaningful and usable. Objective: For companies like sanitary wares with large number of product variants, product groups based on estimated requirements will emerge. The ceramic sanitary ware sector, where the product variety is very high, shows seasonal effects in itself and seasonal and trend effects in its products. This situation makes it difficult to make estimations in the ceramic sector. The aim of this study is to increase the accuracy rate of demand estimation ratio by more than 70%. Methods: First of all, k-means clustering algorithm is used to obtain product groups. Then, an artificial Neural Networks model is used to estimate demands of product groups. Results: The obtained estimation error ratios are compared with those which are obtained by exponential smoothing and moving average methods in time series methods. It is observed that the most suitable method is Artificial Neural Networks (ANNs) for obtaining best results. Conclusion: The results prove the efficiency of the applying ANNs to clustered products as a nature-inspired method for demand estimation problem.
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This paper presents a sizing procedure for a rocket family capable of fulfilling multiple missions, considering the commonalities between the vehicles. The procedure aims to take full advantage of sharing a common part across multiple rockets whose payload capability differs entirely, ultimately leading to cost savings in designing a rocket family. As the foundation of the proposed rocket family design method, an integrated sizing method with trajectory optimization for a single rocket is first formulated as a single optimal control problem. This formulation can find the optimal sizing along with trajectory results in a tractable manner. Building upon this formulation, the proposed rocket family design method is developed to 1) determine the feasible design space of the rocket family design problem (i.e., commonality check), and 2) if a feasible design space is determined to exist, minimize the cost function within that feasible space by solving an optimization problem in which the optimal control problem is embedded as a subproblem. A case study is carried out on a rocket family composed of expendable and reusable launchers to demonstrate the novelty of the proposed procedure.
Chapter
As discussed in Chap. 1.2.3, modeling of adaptable products serves as a foundation for adaptable design. Key issues for adaptable design modeling include.
Chapter
Construction firms are taking up both digital delivery and product platforms for industrialized construction to benefit from economies of scale and scope. The digitally-enabled product platforms becomes important, which such platform is defined as a collection of common and stable modules and interfaces that can derive products effectively using digital delivery. Existing construction management literatures have focused on the usage of product platforms; however, there is relatively less on platforming, which encompasses both the development and implementation of digitally-enabled product platform. This paper takes a comparative case study approach from nine international case firms to examine how construction firms strategize for platforming. Findings show that three typologies of platforms that firms developed a kit of parts only, and also developed structured interface, and also developed design rules. This paper articulates the influencing role of customer requirement certainties across multiple market segments in shaping these strategies. The contribution is to extend work on construction product platform strategies, by providing a novel classification of platforming strategies with a focus on digitally-enabled product platforms, under varied certainties of customer requirements across market segments. This has implications for practitioners and opens new areas for research, taking the characteristics of customer requirements within or across markets into account in strategic decision-making on digitally-enabled product platforms.Keywordsindustrialized constructionproduct platformdigital deliveryfirm strategy
Chapter
The current production and market contexts are coping with the advent of the mass customization paradigm, in which customers ask for a high variety of differentiated products. To be competitive and survive in such a scenario, industrial companies need to identify the most suitable production strategy for their product families, balancing the minimization of the time-to-market from one side, and the optimization of their inbound operations from the other side. Moreover, traditional strategies such as Make-to-Stock (MTO) and Make-to-Order (MTO) are no longer enough. Hence, hybrid production strategies rose in the last years to best manage challenges and barriers of the mass customization. In such a scenario, the aim of this paper is to propose a novel decision-making structure based on the application of the Analytic Network Process (ANP) methodology to select the most suitable production strategy for product families in a reference manufacturing system. A categorization of the main criteria available in literature affecting the production strategy choice is provided, introducing some novel criteria. The proposed method is then applied to a reference case study to show its applicability in practice.KeywordsMass customizationProduction strategyAnalytic network processMulti-criteria decision-making
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Digitally-enabled product platforms are becoming prominent approaches for industrialized building. Such a platform is a collection of common and stable modules and interfaces that can derive products effectively using digital delivery. The usage of construction product platforms has been studied in the existing buildings literature; however, there is relatively less on firms' strategies of platform elements for platforming, which encompasses both the development and deployment of a digitally-enabled product platform. This paper examines how construction firms strategize for platforming, through a comparative case study approach with nine international case firms. Findings indicate that three typologies platforms that firms implemented: those rely on a kit of parts only; those have also developed structured interfaces; and those have also established design rules. Inferring from findings, this paper articulates the influential role of customer requirement certainties across multiple market segments in shaping these strategies. By offering a novel classification of platforming strategies under varied certainties of customer requirements across market segments, this paper contributes to the research on construction product platforming strategies. This has implications for practitioners and opens new areas for research, taking the characteristics of customer requirements within or across market segments into account in strategic decision-making on digitally-enabled product platforms.
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Due to the recent trend of sustainability and socio-economic changes and to expand the research on resilient supply chains in Korea, this study targets Korean venture companies to ensure their success and growth. This study aims to analyze the reliance factors affecting the business performance of Korean manufacturing venture enterprises by considering two types of business performance: technology and financial performance. Regarding the factors influencing business performance, this study analyzes five resilience factors: product structure intensity, brand intensity, research and development intensity, cooperation, and corporate social responsibility. Business years were used as control variables and the causal relationship between the factors was analyzed using SPSS 22. The results show that all resilience factors positively influenced technology performance. The results for the financial performance show research and development intensity and corporate social responsibility. However, cooperation only shows different results between technology performance and financial performance. Based on these results, this study provides implications and contributions for manufacturing venture enterprises.
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Modularization has played a significant role in product design and system configuration for both manufacturers and customers. Modularization enables mass customization, collaborative product design, concurrent engineering, and short product development cycle from the view point of manufacturers, while it enables high reusability, easy system configuration, and quick installation of parts from the viewpoint of customers. One of the key enablers of modularization is standardized interfaces that connect parts. The standardization has facilitated computational product design by enabling the automation of product design processes. As technology evolves, challenges from the variants of standardized interfaces, such as different versions of an interface, have emerged. A version mismatch causes incompatibility. In order to increase compatibility, interfaces are designed to support backward compatibility. This paper proposes an artificial intelligence planning–based mathematical framework for computational system configuration to support backward compatibility. The case study shows the significance of the design with the consideration of backward compatibility by demonstrating the capability of the proposed framework that automatically discovers a better design solution that cannot be identified when backward compatibility is not considered. Finally, experiments are conducted to prove the optimality of the solutions from the mathematical framework and to showcase the advantages of the framework. The proposed mathematical framework is expected to serve as a benchmarking tool, in terms of solution quality and time, for heuristic methods to be developed in the future.
Chapter
In the recent years, the diversity in customer requirements asks industrial companies to move from mass production to mass customization, overcoming the traditional strategy of realizing a large volume of a single product in favor of the manufacturing of multiple product variants matching different customer needs. In such a scenario, traditional production strategies such as Make to Stock (MTS) and Make to Order (MTO) show some limitations, leading to the advent of new hybrid production strategies. The Delayed Product Differentiation (DPD) is one of the most relevant, which attempts to join the dual needs of high variety and quick customer response time by using the so-called product platforms. This working paper proposes a preliminary indicator to assess the similarity among a set of parts, i.e., product variants, according to their production cycle, acting as a first criterion to assess the feasibility of implementing the DPD strategy. The application of the proposed indicator to an operative industrial instance showcases its effectiveness to suggesting to the company whether to implement the DPD or to using traditional production strategies.
Article
By providing after-sale services, manufacturing companies can gain more chances to interact with customers, improve brand preference and loyalty, occupy new bases in the value chain, and create more cross-selling opportunities. Considering after-sale service, we propose a new method for product family configuration optimisation in this study. Mathematical models for product family configuration optimisation are established with the objective of maximising the overall profit of the family of products and after-sale services. An adaptive quantum evolutionary algorithm (AQEA) is developed to solve the established optimisation models. An example of an e-book reader product is used to illustrate the proposed method in a case study. An industry case study shows that: (1) the proposed method outperforms the traditional method; (2) the proposed AQEA has better performance when compared with the other three meta-heuristic algorithms; and (3) the proposed method is more useful for industrial cases where the proportion of service profit is relatively large.
Article
Purpose This study aims to propose a quantitative approach to reduce the number of suppliers in an organization. This method is based on grouping, and different parts are grouped based on the capabilities they need and are allocated to suppliers who have these capabilities. In this regard, an integrated model for supplier reduction and grouping of parts using a group technology-based algorithm is proposed. Design/methodology/approach Design science research methodology was used in this study. The main problem under investigation is a large number of suppliers in an organization’s supply base. The proposed model was used to solve this problem in the electric motor industry. Findings The results of implementing the proposed model in the electric motor industry showed that reducing suppliers had a significant effect on reducing cost, increasing information sharing, increasing supplier innovation and technology, enhancing the relationship between buyers and sellers and reducing risks in the production process. Practical implications From a managerial point of view, reducing the number of suppliers plays an important role in the company’s overall strategy, and seems to be a prerequisite for building a strong supplier partnership and an effective supply chain, and will have many benefits for the focal company and suppliers. Originality/value To the best of the authors’ knowledge, grouping and formation of product families have never been performed based on the similarity of the operational capabilities required for producing parts, and it has not been addressed as a solution for reducing suppliers.
Chapter
Dieser Abschnitt untersucht das Markt- und Wettbewerbsprofil der Automobilindustrie und bietet Einblicke in die Gestaltungsfaktoren und Herausforderungen für das Geschäftsmodell von OEMs und Zulieferern. Die Automobilindustrie ist gekennzeichnet durch massive Anfangs- und Versunkenkosten sowie weitreichende Komplexitäten beim globalen Einkauf, in der Lieferkette, der Produktion, dem Lagerung und der Verteilung. Die „Unbeweglichkeit“ der Industrie hat jedoch ernste Auswirkungen auf die Flexibilität der Hersteller, auf kurz- und mittelfristige Trends zu reagieren. Der staatliche Druck auf die ökologische Nachhaltigkeit und der Fortschritt der ethischen Konsumismus haben existentielle Auswirkungen auf das gesamte Geschäftsmodell – von Konsolidierungsbewegungen bis hin zum Aufkommen und der Stärkung von Marktteilnehmern. Der Wechsel von produktzentrierter zu serviceorientierter Mobilität beeinflusst auch die Beziehungen zwischen OEM und Zulieferer. Diese Arbeit untersucht verschiedene Hebel – einschließlich der Produktvielfalt, Innovationszyklen, der Produktdifferenzierung, der Integrationsintensität und der Beschaffungsstrategien -, um die Schnittstelle zwischen OEM und Zulieferer zu optimieren und sieht sich andere gesellschaftliche Treiber wie die Urbanisierung, die sich ändernden Wahrnehmungen der persönlichen Mobilität, die Sharing-Economy und das ökologische Bewusstsein an.
Chapter
Die Umgestaltung des Automobillandschafts wird von der Konvertierung von Städten in multi-modale smarte Städte mit urbanen Infrastrukturen begleitet, die die Grundlage für die neuen fortschrittlichen Formen der Mobilität bilden. Gesetzgeber, Gemeinden und Hersteller müssen zusammenarbeiten, um eine funktionierende digitale und datenbasierte Infrastruktur als Rückgrat der smarten Stadt bereitzustellen. Darüber hinaus müssen sich die OEMs in einem zunehmend komplexen Wettbewerbsumfeld neu ausrichten, das neue, früher nicht-industrielle Akteure, Start-ups und globale IT-Unternehmen umfasst. Die Bildung von Partnerschaften und strategischen Allianzen wird eine Schlüsselrolle bei der Aufrechterhaltung ihrer wettbewerbsfähigen Fähigkeiten spielen. Der Umfang der Wertschöpfungsintegration, d. h. die Neuausrichtung der horizontalen und vertikalen Tiefe der eigenen Wertschöpfung, ist entscheidend für die Positionierung am Markt und für die Zugänglichkeit zu neuen Umsatzquellen. Nachverkaufserträge und wiederkehrende Erträge für Dienstleistungen, die während des Lebenszyklus bereitgestellt werden, bestimmen die Zuordnung und Monetarisierung von Umsatzpools – sowohl im Automobilsektor als auch in früheren Nicht-Branchen-Industrien. In einem Exkurs werden die rechtlichen Implikationen neuer Versicherungs- und Preismodelle diskutiert.
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Technologiegetriebene disruptive Entwicklungen haben die Art und Weise, wie Kunden miteinander interagieren, und die Gestaltung der Kundenerfahrung mit neuen digitalen Touchpoints grundlegend verändert. Eine gezielte Nutzung von Daten ist entscheidend, um den Wandel von einem produktorientierten hin zu einem serviceorientierten Geschäftsmodell zu gestalten. Die Vernetzung, die V2X-Kommunikation und das Internet der Dinge spielen bei der Transformation der Automobilindustrie eine entscheidende Rolle – insbesondere auf dem Weg zum vollständig autonomen Fahren. Aber auch die Elektrifizierung und die Bereitstellung von Mobilität als Dienstleistung (MaaS) prägen die Disruption im Automobilsektor. Die Veröffentlichung untersucht nicht nur die Prämissen und Hürden für die weitere Entwicklung der neuen Formen der Mobilität, sondern zeigt auch, welche individuellen und gesellschaftlichen Vorteile – einschließlich Verkehrssicherheit, Zugang zur Mobilität, Verkehreffizienz, verbesserter Raumnutzung, Verringerung der Luftverschmutzung, reduzierte Transportkosten, Verbesserung der Dienstleistungen – daraus resultieren. Darüber hinaus wird der Einfluss der Digitalisierung und Vernetzung auf die klassischen Bereiche der Wertschöpfungskette analysiert und mögliche Anwendungsfälle und Entwicklungsszenarien der „intelligenten“ Wertschöpfung diskutiert. Die Art und Weise, wie sich die Hersteller untereinander und mit Kunden verhalten, wird sich grundlegend ändern – digitale Ökosysteme und die darunter liegenden Netzwerkeffekte spielen hier eine entscheidende Rolle. Diese Veröffentlichung untersucht die möglichen Auswirkungen dieses Ökosystemmodells.
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Product platform development has become a norm in practice for manufacturing companies, enabling firms to develop and produce products more efficiently, shortening the time needed to develop new derivatives, and reducing unit procurement costs. However, the required organizational activities for product platform development with different architectural knowledge need further exploration. We conduct a case study of an automotive manufacturer in China to explore how firms engage in organizational learning processes when implementing product platforms with different architectural knowledge. This study illustrates four organizational learning approaches rooted in exploration and exploitation, yields four configurations between architectural knowledge and the required organizational learning approaches and reveals that each of these architecture knowledge‐organizational learning configurations produces different organizational performance.
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When mathematical optimization is applied to a multi-objective design problem, it is the common practice of decision support to generate Pareto optimal solutions as alternatives and clarify their trade-offs. The decision-maker selects any design solution according to his or her preferences. Although any comparison of alternatives is beneficial for its selection, in the case of combinatorial design problems, a simple comparison study cannot find the significant relationships between alternatives because of their discrete nature. This paper proposes a decision-making support method based on the dendrogram of hierarchical clustering. It is assumed that an optimal solution can be represented as a piling-up of smaller pieces, which correspond to building blocks, in the combinatorial solution space. The distance of alternatives is surveyed using schema representation defined at various levels. The structure of the solution space is reconstructed into a dendrogram through hierarchical clustering. When essential parts of schemas are identified as building blocks, they are organized into a tree-shaped graph. It is expected to help the designer's exploration of the solution space. The effectiveness of the proposed method is verified through two case studies: the global product family design problem and the permutation flowshop scheduling problem. Schemas are defined that consider the characteristics of the problems. The set of alternatives is systematized using a decision bifurcation diagram and the relationships between the building blocks identified are discussed.
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The simultaneous and integrated design of a series of products has become extremely important under the diversification of customer demands due to the maturity of society. The complicatedness and associated difficulties of their design activities are caused not only by the diversity of products but also by the entire shape of the supply chain. When viewing such a situation through a chain of parts, intermediate products, and final products, the lineup design problem of intermediate products must be another focus toward enhancing the integrative product performance. The lineup design problem is characterized by the simultaneous design of the ranges where respective products cover and the contents of those products. This paper proposes a two-phase method for the lineup design problems. The method consists of designing a framework and optimizing contents under the framework. The latter phase is formulated as a nested mini-max optimization problem. An effective and efficient optimization scheme is constructed by employing monotonicity analysis. Finally, an application to universal motors is demonstrated for ascertaining the validity and promises of the proposed design method.
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The higher the share of components that are not related to an order (i.e. order-neutral) and therefore can be used across all product variants of a product family, the more internal costs and delivery times can be reduced. Due to low sales volumes and individual customer requirements, the identification and development of order-neutral components in the custom machine manufacturing sector is highly challenging. Accordingly, this paper presents a methodology that makes it possible to identify order-neutral components and increase their share by fixing individual operating parameters. Subsequently, the paper shows how to standardise variant components with long procurement lead times to optimise delivery time. The methodology is based on a product architecture determined for an existing product family, comprising an assessment of the order dependency of product functions and components using a novel classification matrix. A case study conducted on broaching machines demonstrates the applicability and validity of the methodology.
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In order to improve the efficiency of the general platform optimization, a new mean value-based collaborative method (MVCM) for structural optimization of general platform is proposed. The key idea of this method is to decompose the general platform optimization problem into a system-level optimization problem and several independent subsystem-level optimization problems by introducing coordination variables. While meeting the design requirements and performance requirements, the subsystem optimizes each aircraft so that the design variables of each aircraft are as close as possible to coordination variables. The system-level coordination adjusts the coordination variables according to the results of each subsystem. With the continuous iteration between the system and the subsystems, the coordination variables that can maximize the generality of the product family are finally found. The numerical test results show that the MVCM can greatly improve the efficiency of the general platform optimization.
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The purpose of this paper is to address a gap of missing modularization methods for engineer-to-order (ETO) companies. The research project was initiated by clarifying the challenges facing ETO companies, based on these challenges synthesis of existing methods was done to conceptualize a method. This article presents the modular candidate identification (MCI) method aimed at identifying modular candidates in ETO companies. The method analyzes five dimensions, namely, market segments, customer requirements, product architectures, cost and lead time to find modular candidates. The method was applied in a Danish ETO company and shown to be successful in identifying two modular candidates. Both were recognized by management and redesigned in modular product development projects.
Book
This book provides an integrated perspective of the automotive market for the next decade. It shows how customers and producers are shaping the market simultaneously and contends that the first steps of the mobility revolution have already been taken. It compels automotive companies to strike new paths to participate in this journey. The authors provide a comprehensive analysis of the automotive industry, including prevailing business models of OEMs and 'tier-n' automotive suppliers, the competitive environment they are embedded in as well as socio-economic changes affecting future market conditions. Subsequently, elements of the automotive disruption are presented; these enable the provision of novel urban mobility concepts and offer a new source for additional services accompanying the user. A comprehensive insight into consumer behavior, potential automotive business models which can be sustained by 2030, smart city models, transformation strategies, and diverse market penetration scenarios are also provided in the book. It also outlines the challenges and key actions that shape the automotive sector even beyond 2030 as well as knock-on effects across different industries arising from the technological and economic changes in the automotive market are projected.
Chapter
The disruption of the automotive landscape will be accompanied by the conversion of cities into multi-modal smart cities with urban infrastructures that provide the basis for the new advanced forms of mobility. Legislators, municipalities, and manufacturers will need to work together to provide a functioning digital and data-driven infrastructure as the backbone of the smart city. In addition, OEMs must reorient themselves in an increasingly complex competitive landscape that includes new, formerly non-industry players, start-ups, and global IT companies. Forming partnerships and strategic alliances will play a key role in maintaining their competitive capabilities. The extent of value chain integration, i.e., the realignment of the horizontal and vertical depth of one’s own value creation, is crucial for positioning in the market and for determining the accessibility of new revenue sources. Aftersales revenues and recurring revenues for services provided throughout the lifecycle shape the allocation and monetization of revenue pools—both in the automotive sector and in formerly non-branch industries. In an excursus, the legal implications of new insurance models and pricing models are discussed.
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The smart factories that are already beginning to appear employ a completely new approach to product creation. Smart products are uniquely identifiable and know both their current status and alternative routes to achieving their target state. Smart factories allow individual customer requirements to be met, meaning that even one-off items can be manufactured profitably. In smart industry, dynamic business and engineering processes enable last-minute changes to design and production, delivering the ability to respond flexibly to disruptions and failures on behalf of suppliers. This paper presents a case study of product development and design process renovation according to changeability paradigm in one-of-a-kind industrial environment. It demonstrates how integration of changeability with agile design strategies crucially contribute to improve the operations of a highly individualized product development business. Successful management of ‘never-ending’ engineering changes appears to be the most important aspect in this field. Contribution of the presented work is a generalized framework that demonstrates how companies in such specific environments can improve competitiveness through the utilization of changeability concepts. The included case study validated the proposed changeability model and offers valuable insights into how to implement this in practice.
Chapter
Main objective of this book chapter is to explain design procedure of a mixed compression supersonic air intake. Conceptual design of air intake, modelling and simulation of supersonic flow, design of sub-components, design point of view, the objectives, constraints, phenomenon observed during the design period are mentioned. “Optimum” supersonic air-intake configuration for high speed transport aircraft are introduced briefly. Furthermore, strategy for the air-intake design of previous projects and design methodology are mentioned. Although it seems the performance requirements is enough for the successful design; operability, endurance and low-cost of the air intake are other important design goals. The aim of achieving that integration of the air-intake configuration to the propulsion system is investigated. Employing wind tunnel tests for all design alternatives makes the design period extremely long and inefficient. Instead, a simulation method of the air intake is proposed. Comparison of the results of the simulations and wind tunnel experiments are represented.
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Information systems are key enablers for the integration and reliable management of the product development process. Fast, robust, and cost-efficient product adaptation is especially important in one-of-a-kind production. This paper presents an implementation of information supported tools of the product development (PD) design process for large power transformers. One-of-a-kind production is specific, as each product must be customized, wherefore a robust design process well supported by information technologies (IT) plays a key role in creating a digital twin and the product's final value. Goal of this research was to develop the product information model and smart supporting tools for customization and integrate them into the design process. Based on a systematic analysis of the sample company, this paper proposes a model for the complete renewal of information systems and of working methodology, where reorganization is demonstrated in an increase of overall effectiveness. The results clearly show a considerable drop in engineering changes, increased productivity and improved business competitiveness. The proposed framework is generalized, which makes it directly applicable in similar business environments and thus helpful for establishing the best-practice guidelines for promoting competitiveness in one-of-a-kind PD processes.
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Increasing product complexity and individual customer requirements make the design of optimal product families difficult. Numerical optimization supports optimal design but must deal with the following challenges: many design variables, non-linear or discrete dependencies, and many possibilities of assigning shared components to products. Existing approaches use simplifications to alleviate those challenges. However, for use in industrial practice, they often use irrelevant commonality metrics, do not rely on the actual design variables of the product, or are unable to treat discrete variables. We present a two-level approach: (1) a genetic algorithm (GA) to find the best commonality scheme (i.e., assignment scheme of shared components to products) and (2) a particle swarm optimization (PSO) to optimize the design variables for one specific commonality scheme. It measures total cost, comprising manufacturing costs, economies of scales and complexity costs. The approach was applied to a product family consisting of five water hose boxes, each of them being subject to individual technical requirements. The results are discussed in the context of the product family design process.
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The continuous management of a manufacturing company's product portfolio is a key aspect of successful product development. Managers determine when and which products should be updated or terminated. This process influences inhouse Industrial design teams, thus prompting a range of development strategies they might deploy. In product portfolio management there is a tension between standardisation and customisation. From a marketing perspective this is may be addressed through brand DNA, from engineering through modularization. The design perspective (merging those two) has been ill-explored, particularly from professional designers. Previously we proposed a theoretical model describing different industrial design projects and how they influence industrial designers strategic thinking. It was developed through literature reviews and examples found in manufacturing industry. Through a multi-case interview study with 16 participants from five manufacturing companies with strong brands, this article aims to empirically evaluate the proposed model. The results show that the respondents could describe all but one industrial design projects, the cause maybe that they had not been exposed to saving a company by doing a total makeover.
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Ballard’s concept of work structuring for production planning in construction can be applied to improve production flow in construction projects formed by repetitive units with extensive customization. Customization can increase the value of repetitive units (apartments in a building, houses in an allotment, or stores in a shopping mall) forming a project, by meeting clients’ specific requirements. However, in traditional construction production systems, it commonly causes delays, stoppages, rework, increased amounts of work in progress, and excessive movement of crews and materials. The problem has been thoroughly documented and various production systems have been designed to address the trade-off between flow and value. We identify five such systems, which were originally developed following exploratory design science principles. In this work, we analyse and compare them using nine metrics to assess their performance in terms of flow and value, and to explore the role of work structuring in customized projects. The systems with the most effective flow are the Fit-Out Company and the Ecosystem Platform systems. The analysis led to the theoretical proposition of a hybrid production system called Product/Process Modularization, which may be applied and tested in the future.
Article
Purpose Facility design standardization strategy has considerable advantages, highlighted by its widespread and consistent use in the shipbuilding and manufacturing industries. However, capital projects have failed to realize these benefits. The primary rationale behind this problem is the lack of proper understanding of design standardization, more specifically the benefits and equally importantly, the trade-offs of design standardization in capital projects. Therefore, this study highlights 13 benefits and six trade-offs of standardization in connection to design standardization, along with specific examples. Design/methodology/approach To achieve the study objectives, the researchers identified the most impactful benefits and trade-offs in terms of economic impact by surveying prominent players in the industry. Furthermore, the researchers examined 43 actual case projects (a case study) executed with the standardization strategy to evaluate the industry's status in terms of the levels of advantage achievement and disadvantage incurrence. Findings The results of this survey show that design once, reuse multiple times and design and procurement in advance are the most impactful benefits. Similarly, susceptible to changes in the market conditions is one of the top trade-offs that can be incurred in capital projects when implementing standardization. The results also highlight that design once, reuse multiple times is one of the most achieved benefits in standardized capital projects today, while cost of establishing the design standard is the most incurred trade-off. Originality/value This study provides important insight into how standardization strategy can be advantageous while also enriching the literature about pitfalls expected from standardization. Moreover, this study's results will help the industrial sector achieve higher levels of design standardization by providing a better understanding of the benefits and trade-offs of design standardization.
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Service firms not only need to develop differentiated services to meet the requirements of customers with various preferences, but also have to improve service flexibility and the efficiency of the service system. A service family is a strategy by which different modules are configured, based on the service platform, to create a variety of differentiated services. This research considered both the effect of multi-server queues and the heterogeneous service processes in service family design problems to establish a framework of service modularization from three different perspectives—process, activity, and component. To optimize the service family design, a nonlinear integer-programming model was established to determine the optimal configurations of modules and prices for the service family and the optimal number of servers. The model is transformed into a linear form, and thus, can be solved using a commercial optimization software for small-scale problems. An improved genetic algorithm integrated with a neighborhood search was further developed to solve large-scale problems. The correctness of the linearized model and the effectiveness of the meta-heuristic algorithm were demonstrated through case studies and numerical experiments.
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A key enabler for personalised product design is an open product architecture that allows the integration of personalised modules to create unique products. Decisions regarding product variety, module combinations, and configurations for personalised modules need to be coordinated with the decisions of manufacturing process and supplier selection when developing personalised product architectures. Conventionally, product architecture, processes, and suppliers are independently determined at different product development stages. However, this sequential design process lacks connection between product architecture, process, and supplier, and may lead to suboptimal or even infeasible design solutions with compromised performance. In this study, a concurrent optimisation approach is proposed to integrate manufacturing process and supplier selection into personalised product architecture design. A cost model is developed as a nexus of product architecture, process, and supplier. Then, a mixed-integer optimisation model is established to maximise the potential profit of a product family based on a profit formulation that incorporates customer preference, process resource, supplier, and manufacturing cost. A genetic algorithm is utilised to solve this optimisation problem. The method is demonstrated on the architecture design for a family of personalised bicycles. The result shows that concurrent optimisation can achieve design solutions with higher profitability compared to sequential design strategies.
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A method for modular design of structural products such as automotive bodies is presented where two structural products are simultaneously decomposed to components considering the structural performances of each structure and the component sharing between two structures. The problem is posed as an optimization to minimize the reduction of structural strength due to the introduction of spot-weld joints and the number of redundant joints, while maximizing the manufacturability of the component and component sharing between two structures. As an extension to our previous work, this paper focuses on the simultaneous decomposition of two 3D beam-based structures. The major extensions include 1) a new, realistic definition of feasible joining angles based on the local geometry of joining components, 2) a component manufacturability evaluation that eliminates the need of specifying the number of components prior to decomposition and 3) a multi-objective optimization formulation that allows an effective exploration of trade-offs among different criteria. A case study on the simplified, 3D beam models of automotive bodies is presented to demonstrate the developed method.
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Solid models are the critical data elements in modern computer-aided design environments, because they describe the shape and form of manufactured artifacts. Their growing ubiquity has created new problems in how to effectively manage the many models that are now stored in the digital libraries for large design and manufacturing enterprises. Existing techniques from the engineering literature and industrial practice, such as group technology, rely on human-supervised encodings and classification; techniques from the multimedia database and computer graphics/vision communities often ignore the manufacturing attributes that are most significant in the classification of models. This paper presents our approach to comparing the manufacturing similarity assessments of solid models of mechanical parts based on machining features. Our technical approach is threefold: perform machining feature extraction, construct a model dependency graph (MDG) from the set of machining features, and partition the models in a database using a measure of similarity based on the MDGs. We introduce two heuristic search techniques for comparing MDGs and present empirical experiments to validate our approach using our testbed, the National Design Repository.
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Accountants have developed tools to evaluate firms' quality performance; however, a focus on evaluating one aspect of quality ?? conformance to pre-established specifications ?? has limited unnecessarily accountants' contribution to quality improvement. Product and process design are the most effective levers in quality improvement and cost reduction; yet, product designers often base decisions on cost estimates that do not reflect the experience of the firm. This paper presents a quality management framework that spans product design, production and consumption or use by end users. We describe and identify shortcomings of cost estimation methods used by product design engineers and propose a framework for new accounting information that focuses on achieving "design quality." The framework incorporates data from the relatively new practices of target costing and activity-based costing and identifies opportunities to develop accounting data that promotes quality being designed into, rather than inspected into, products.
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Reply---On "Comment on Aggregate Safety Stock Levels and Component Part Commonality" (McClain, J. O., W. L. Maxwell, J. A. Muckstadt, L. J. Thomas, E. N. Weiss. 1984. Note---Comment on "Aggregate safety stock levels and component part commonality". Management Sci. 30 (6) 772--773.).
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This paper examines the economics of substituting tube-hydroformed parts for stamped assemblies. Tube hydroforming has been heralded for its ability to decrease weight and increase stiffness compared with stamped solutions. The economics of this substitution question is examined in three case studies where tube-hydroformed components have replaced stampings using technical cost modeling, a technique developed at the Massachusetts Institute of Technology. The cases illustrate different factors that influence the relative cost of tube hydroforming compared to stamping.
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This paper describes the OptdesX design optimization software. The software provides a design environment for optimization of engineering problems. The software supports interactive variable and function selection, optimization with continuous and discrete algorithms, design space graphics, tolerance analysis, and control of noise in numerical derivatives, as well as numerous other features. The software is described and illustrated in terms of a small example problem. The software is available on Unix platforms only.
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This paper demonstrates a methodology to quantify past product development efforts in an attempt to better utilize past experiences. The methodology is centered around conducting an observational study, using regression analysis, to expose relationships between various aspects of past product development efforts, including cost and time. The applicability of the methodology is demonstrated by presenting 'generic' results obtained by making use of information and historical data from a well-established electronics company. The results from applying the methodology support certain design for manufacturability guidelines and the statistical models lend themselves to possibly serving as historical records or prediction tools.
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Learning has long been established as a phenomenon of great interest in operations management. Cost reduction through task learning has a great potential. Its quantitative determination is performed in this work using activity-based costing (ABC) and compared with traditional costing, employing a practical example in a mechanical workshop. Results obtained by these two techniques may be significantly different.
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Conjoint analysis has become a major tool in the process of designing and concept testing consumer packaged goods and industrial products. In most applications, however, product concepts are tested against existing sets of competing brands without considering potential competitive reactions. Although many researchers have recognized the need for models to incorporate competitive reactions, few methodological developments have been published thus far. Instead of what-if analysis, which depends heavily on the managers' intuition about the competitors' reactions, S. Chan Choi and Wayne DeSarbo propose a game theoretic approach that models competing firms' reactions in price. This price reaction model is incorporated in the conjoint simulator for evaluating product concepts against competing brands. They illustrate the methodology using a commercial data set previously collected.
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Product modularization aims to improve the overall design, manufacturing, operational, and post-retirement characteristics of products by designing or redesigning the product architectures. A successful modular product can assist the reconfiguration of products, while reducing the lead-time of design and manufacturing and improving the ability for upgrading, maintenance, customization and recycling. This paper presents a new modular design method called the House Of Modular Enhancement (HOME) for product redesign. Information from various aspects of the product design, including functional requirements, product architecture and life cycle requirements, is incorporated in the method to help ensure that a modularized product would achieve the objectives. The HOME method has been implemented in a software system. A case study will be presented to illustrate the HOME method and the software.
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The linchpin of process cost analysis (PCA) is the evaluation of the product's life cycle and an internalization of market factors. ■ Value engineering, function analysis, and cost-driver analysis are integrated under PCA to link functions and processes. ■ The cost of product characteristics must be evaluated in comparison to customer value, and it also guides the tracking of cost increments at the product design and production stages. ■ The new PCA approach brings to the fore quality-costing factors, and monitoring of error-and-default costs over the product's life cycle, so that pre-emptive action can be directed at the right place and time.
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Designing and pricing new products is one of the most critical activities for a firm, and it is well-known that taking into account consumer preferences for design decisions is essential for products later to be successful in a competitive environment (e.g., Urban and Hauser 1993). Consequently, measuring consumer preferences among multiattribute alternatives has been a primary concern in marketing research as well, and among many methodologies developed, conjoint analysis (Green and Rao 1971) has turned out to be one of the most widely used preference-based techniques for identifying and evaluating new product concepts. Moreover, a number of conjoint-based models with special focus on mathematical programming techniques for optimal product (line) design have been proposed (e.g., Zufryden 1977, 1982, Green and Krieger 1985, 1987b, 1992, Kohli and Krishnamurti 1987, Kohli and Sukumar 1990, Dobson and Kalish 1988, 1993, Balakrishnan and Jacob 1996, Chen and Hausman 2000). These models are directed at determining optimal product concepts using consumers' idiosyncratic or segment level part-worth preference functions estimated previously within a conjoint framework. Recently, Balakrishnan and Jacob (1996) have proposed the use of Genetic Algorithms (GA) to solve the problem of identifying a share maximizing single product design using conjoint data. In this paper, we follow Balakrishnan and Jacob's idea and employ and evaluate the GA approach with regard to the problem of optimal product line design. Similar to the approaches of Kohli and Sukumar (1990) and Nair et al. (1995), product lines are constructed directly from part-worths data obtained by conjoint analysis, which can be characterized as a one-step approach to product line design. In contrast, a two-step approach would start by first reducing the total set of feasible product profiles to a smaller set of promising items (reference set of candidate items) from which the products that constitute a product line are selected in a second step. Two-step approaches or partial models for either the first or second stage in this context have been proposed by Green and Krieger (1985, 1987a, 1987b, 1989), McBride and Zufryden (1988), Dobson and Kalish (1988, 1993) and, more recently, by Chen and Hausman (2000). Heretofore, with the only exception of Chen and Hausman's (2000) probabilistic model, all contributors to the literature on conjoint-based product line design have employed a deterministic, first-choice model of idiosyncratic preferences. Accordingly, a consumer is assumed to choose from her/his choice set the product with maximum perceived utility with certainty. However, the first choice rule seems to be an assumption too rigid for many product categories and individual choice situations, as the analyst often won't be in a position to control for all relevant variables influencing consumer behavior (e.g., situational factors). Therefore, in agreement with Chen and Hausman (2000), we incorporate a probabilistic choice rule to provide a more flexible representation of the consumer decision making process and start from segment-specific conjoint models of the conditional multinomial logit type. Favoring the multinomial logit model doesn't imply rejection of the widespread max-utility rule, as the MNL includes the option of mimicking this first choice rule. We further consider profit as a firm's economic criterion to evaluate decisions and introduce fixed and variable costs for each product profile. However, the proposed methodology is flexible enough to accomodate for other goals like market share (as well as for any other probabilistic choice rule). This model flexibility is provided by the implemented Genetic Algorithm as the underlying solver for the resulting nonlinear integer programming problem. Genetic Algorithms merely use objective function information (in the present context on expected profits of feasible product line solutions) and are easily adjustable to different objectives without the need for major algorithmic modifications. To assess the performance of the GA methodology for the product line design problem, we employ sensitivity analysis and Monte Carlo simulation. Sensitivity analysis is carried out to study the performance of the Genetic Algorithm w.r.t. varying GA parameter values (population size, crossover probability, mutation rate) and to finetune these values in order to provide near optimal solutions. Based on more than 1500 sensitivity runs applied to different problem sizes ranging from 12.650 to 10.586.800 feasible product line candidate solutions, we can recommend: (a) as expected, that a larger problem size be accompanied by a larger population size, with a minimum popsize of 130 for small problems and a minimum popsize of 250 for large problems, (b) a crossover probability of at least 0.9 and (c) an unexpectedly high mutation rate of 0.05 for small/medium-sized problems and a mutation rate in the order of 0.01 for large problem sizes. Following the results of the sensitivity analysis, we evaluated the GA performance for a large set of systematically varying market scenarios and associated problem sizes. We generated problems using a 4-factorial experimental design which varied by the number of attributes, number of levels in each attribute, number of items to be introduced by a new seller and number of competing firms except the new seller. The results of the Monte Carlo study with a total of 276 data sets that were analyzed show that the GA works efficiently in both providing near optimal product line solutions and CPU time. Particularly, (a) the worst-case performance ratio of the GA observed in a single run was 96.66%, indicating that the profit of the best product line solution found by the GA was never less than 96.66% of the profit of the optimal product line, (b) the hit ratio of identifying the optimal solution was 84.78% (234 out of 276 cases) and (c) it tooks at most 30 seconds for the GA to converge. Considering the option of Genetic Algorithms for repeated runs with (slightly) changed parameter settings and/or different initial populations (as opposed to many other heuristics) further improves the chances of finding the optimal solution.
Conference Paper
The surface-matching problem is investigated in this paper using a mathematical tool called harmonic maps. The theory of harmonic maps studies the mapping between different metric manifolds from the energy-minimization point of view. With the application of harmonic maps, a surface representation called harmonic shape images is generated to represent and match 3D freeform surfaces. The basic idea of harmonic shape images is to map a 3D surface patch with disc topology to a 2D domain and encode the shape information of the surface patch into the 2D image. This simplifies the surface-matching problem to a 2D image-matching problem. Due to the application of harmonic maps in generating harmonic shape images, harmonic shape images have the following advantages: they have sound mathematical background; they preserve both the shape and continuity of the underlying surfaces; and they are robust to occlusion and independent of any specific surface sampling scheme. The performance of surface matching using harmonic maps is evaluated using real data. Preliminary results are presented in the paper
Article
Nippondenso Co. Ltd (NDCL) is Japan's foremost manufacturer of automotive components. Over the past twenty-five years it has developed a variety of approaches to automating the assembly of products in order to meet the high-variety, just-in-time production requirements of its customers, notably Toyota. The approach evolved by NDCL is to design the product intelligently and to make massive use of the simplest automation technology possible consistent with the technical challenges of the product and its production strategy. The result is the capability to manufacture products with considerable model mix at high volume, with little or no changeover time between models. This is essentially a technological response to a business environment challenge. In pursuit of this strategy, NDCL has categorized the problems of assembly automation into distinct classes, identified applicable solutions for each class, and successively attacked and solved increasingly difficult problems. This paper describes this strategy, gives examples of its evolution, and indicates how NDCL has managed production technology, notably robots, as part of the overall attack. NDCL's approaches to concurrent engineering (CE) and new product risk management are also described. The paper is based both on seven personal visits to NDCL during the period 1974 to 1991, which included extensive interviews with NDCL engineers and managers and plant tours, and on papers published by NDCL and interviews with their authors.