Model-based dependability evaluation is based on abstractions of the real system. When uncertainties or variabilities are associated with system parameters, single point characterization of parameters is inadequate. Interval arithmetic has been applied to model uncertainties and variabilities. An interval model is a space, family or class of models in which there are parameters represented by intervals, instead of real numbers. This paper describes the Interval Generalized Stochastic Petri Net (IGSPN) as an interval extension to the GSPN model. The IGSPN analysis takes into account the effects of variability on exponential transition rates and weights when calculating dependability measures. IGSPN analysis may be useful as a tool for decision-making. A case study related to availability evaluation of two network devices widely used in communication networks, namely a multiplexer ADM and a multiplexer SDH.