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Customer Intention and Adoption of Internet Banking in the Jordanian Context.
... The study concluded that the expected performance, Web site design and security are the most important influencing factors to continue using of the service. Alalwan, (2015): The study aimed at defining factors affecting the intention of Jordanian customers to adopt internet banking by developing UTAUT2 model and by adding perceived risk and trust factors. The study concluded that confidence, the risk perceived, effort expectancy, the expected performance, price value and; facilities available affect the intention of adoption. ...
This study aims to examine factors influencing the use of " Internet Banking " in Sudan by recognizing the effect of bank website quality, social impacts, facilities available and price value. A questionnaire of 500 Sudanese customers was carried out to examine the proposed Model using multiple linear regression analysis. The study concluded that the proposed model explain 90.6% of the change in intention to use with a 99% of confidence, with statistical significance of (0.000). Thus, the proposed model is giving more powerful indicators than the basic model (UTAUT) and UTAUT2, and significantly contributes to understanding factors influencing the use of Internet banking in Sudan.
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