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Prevalence of burnout syndrome in clinical nurses at a hospital of excellence

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Abstract

Background Burnout syndrome can be defined as long-term work stress resulting from the interaction between constant emotional pressure associated with intense interpersonal involvement for long periods of time and personal characteristics. We investigated the prevalence/propensity of Burnout syndrome in clinical nurses, and the factors related to Burnout syndrome-associated such as socio-demographic characteristics, work load, social and family life, leisure activities, extra work activities, physical activities, and work-related health problems. Method We conducted a cross-sectional, quantitative, prospective epidemiological study with 188 surgical clinic nurses. We used the Maslach Burnout Inventory (MBI), which is a socio-demographic questionnaire and the most widely used instrument to assess Burnout syndrome (three basic dimensions: emotional exhaustion, despersonalization and professional underachievement). The socio-demographic profile questionnaire wascomposed of questions regarding identification, training, time at work, work characteristics and personal circumstances. Results The prevalence of Burnout syndrome was higher (10.1%) and 55, 4% of subjects had a propensity to develop this syndrome. The analysis of the socio-demographic profile of the nurse sample studied showed that most nurses were childless married women, over 35 years of age, working the day shift for 36 hours weekly on average, with 2-6 years of post-graduation experience, and without extra employments. Factors such as marital status, work load, emotion and work related stress aggravated the onset of the syndrome. Conclusion The prevalence and propensity of Burnout syndrome were high. Some factors identified can be useful for the adoption of preventive actions in order to decrease the prevalence of the clinical nurses Burnout syndrome.
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Prevalence of burnout syndrome in clinical nurses at a hospital of excellence
International Archives of Medicine 2014, 7:22 doi:10.1186/1755-7682-7-22
Vivian F Ribeiro (vifinotti@yahoo.com.br)
Celso Ferreira Filho (ferreira-celso@uol.com.br)
Vitor E Valenti (vitor.valenti@marilia.unesp.br)
Marcelo Ferreira (marceloferreira@gmail.com)
Luiz Carlos de Abreu (luizcarlos@usp.br)
Tatiana Dias de Carvalho (carvalho.td1@gmail.com)
Valdelias Xavier (eliasfisio@uol.com.br)
JapyAngeli de Oliveira Filho (japyoliveira@epm.br)
Pedro Gregory (gregoryp@gmail.com)
Eliseth Ribeiro Leão (eliseth.leao@einstein.br)
Natascha G Francisco (franciscong@yahoo.com)
Celso Ferreira (celsoferreira@epm.br)
ISSN 1755-7682
Article type Original research
Submission date 22 October 2013
Acceptance date 16 April 2014
Publication date 9 May 2014
Article URL http://www.intarchmed.com/content/7/1/22
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International Archives of
Medicine
© 2014 Ribeiro et al.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which
permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited. The Creative Commons Public Domain
Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.
Prevalence of burnout syndrome in clinical nurses at
a hospital of excellence
Vivian F Ribeiro
1*
*
Corresponding author
Email: vifinotti@yahoo.com.br
Celso Ferreira Filho
1
Email: ferreira-celso@uol.com.br
Vitor E Valenti
2
Email: vitor.valenti@marilia.unesp.br
Marcelo Ferreira
1
Email: marceloferreira@gmail.com
Luiz Carlos de Abreu
3
Email: luizcarlos@usp.br
Tatiana Dias de Carvalho
1
Email: carvalho.td1@gmail.com
Valdelias Xavier
1
Email: eliasfisio@uol.com.br
JapyAngeli de Oliveira Filho
1
Email: japyoliveira@epm.br
Pedro Gregory
1
Email: gregoryp@gmail.com
Eliseth Ribeiro Leão
1
Email: eliseth.leao@einstein.br
Natascha G Francisco
1
Email: franciscong@yahoo.com
Celso Ferreira
1
Email: celsoferreira@epm.br
1
Departamento de Medicina, Disciplina de Cardiologia, UNIFESP, Rua Sena
Madureira, 1500 - 5º andar, São Paulo, SP 04021-001, Brazil
2
Departamento de Fonoaudiologia, Faculdade de Filosofia e Ciências, UNESP,
Av. HyginoMuzziFilho, 737, Marília P 17525-900, Brazil
3
Departamento de Morfologia e Fisiologia, Faculdade de Medicina do ABC, Av.
Príncipe de Gales, 821, Santo André, SP 09060-650, Brazil
Abstract
Background
Burnout syndrome can be defined as long-term work stress resulting from the interaction
between constant emotional pressure associated with intense interpersonal involvement for
long periods of time and personal characteristics. We investigated the prevalence/propensity
of Burnout syndrome in clinical nurses, and the factors related to Burnout syndrome-
associated such as socio-demographic characteristics, work load, social and family life,
leisure activities, extra work activities, physical activities, and work-related health problems.
Method
We conducted a cross-sectional, quantitative, prospective epidemiological study with 188
surgical clinic nurses. We used the Maslach Burnout Inventory (MBI), which is a socio-
demographic questionnaire and the most widely used instrument to assess Burnout syndrome
(three basic dimensions: emotional exhaustion, despersonalization and professional
underachievement). The socio-demographic profile questionnaire wascomposed of questions
regarding identification, training, time at work, work characteristics and personal
circumstances.
Results
The prevalence of Burnout syndrome was higher (10.1%) and 55, 4% of subjects had a
propensity to develop this syndrome. The analysis of the socio-demographic profile of the
nurse sample studied showed that most nurses were childless married women, over 35 years
of age, working the day shift for 36 hours weekly on average, with 2-6 years of post-
graduation experience, and without extra employments. Factors such as marital status, work
load, emotion and work related stress aggravated the onset of the syndrome.
Conclusion
The prevalence and propensity of Burnout syndrome were high. Some factors identified can
be useful for the adoption of preventive actions in order to decrease the prevalence of the
clinical nurses Burnout syndrome.
Keywords
Burnout, Professional, Syndrome, Nursing
Background
Nurses are commonly exposed to stress due to work overcharge [1-3]. In this context,
Burnout syndrome can be defined as long-term work stress resulting from the interaction
between constant emotional pressure associated with intense interpersonal involvement for
long periods of time and personal characteristics. Frequent Burnout syndrome symptoms
include emotional exhaustion and development of negative attitudes and feelings towards
work colleagues as well as to their own professional achievement [4].
Even though, Burnout syndrome is detected in professionals from various areas, prevalence is
particularly high in service and care workers, especially health and care ones [5]. Among
those, nurses have been the subject of several studies, because they experience constant
stressful labor situations, working in direct contact with patients who have different
expectations and degrees of suffering. For instance, a study conducted in Europe in 2011
showed that approximately 30% of nurses surveyed reported being exhausted or fatigued due
to work activities [6,7]. In addition, a British study found that approximately 42% of nurses
in England reported to be suffering from Burnout, whereas in Greece approximately 44% of
nurses reported a feeling of dissatisfaction at work and a desire to leave work. Lower
prevalence was reported in a survey in Germany, which estimated that 4.2% of that worker
population was affected by Burnout [6-8].
However, few studies in Brazil have investigated only nurses. In most cases, the number of
professionals in the institutions investigated is relatively small, leading to the joint study of
nurses, technicians, and assistants, whose professional activities differ in nature, complexity,
and emotional overload. Thus, it is difficult to determine the exact prevalence of this
condition among nurses in Brazil. Moreover, studies on Burnout syndrome in Brazil have
largely overlooked high-quality institutions that constantly strive to obtain health care quality
certifications. Thus, it is not known, for instance, whether the prevalence of the syndrome
among nurses in high-quality institutions differs from that observed in other institutions. That
knowledge is necessary to identify factors associated with the onset of the syndrome and to
develop plans for prevention and control.
In this study, we investigated the prevalence/propensity of Burnout syndrome in clinical
nurses, and the factors related to Burnout syndrome associated, such as socio-demographic
characteristics, work load, social and family life, leisure activities, extra work activities,
physical activities, and work-related health problems. Nurses with and without Burnout
syndrome, or Burnout propensity were compared.
Methods
We conducted a cross-sectional, quantitative, prospective epidemiological study with 188
surgical clinic nurses. The study was conducted from August to October 2012. One
individual refused to participate in the study, and twelve nurses were on sick leave. The study
site is a large private hospital in the city of São Paulo, considered the best hospital in Latin
America and a benchmark in quality and excellence [9].
We used the Maslach Burnout Inventory (MBI), which is a socio-demographic questionnaire
and the most widely used instrument to assess Burnout syndrome [10].
The MBI assesses how workers experienced their work, according to three conceptual
dimensions: emotional exhaustion, depersonalization and personal accomplishments. The
most widely used version of the MBI was established in 1986, it began to be used only for the
evaluation of the frequency, since the existence of high correlation between the two scales
was detected, and many studies found higher correlation (r = 0.80) [11-13].
The internal consistency of the three dimensions of the inventory is satisfactory, as it has a
Cronbach’s alpha ranging from 0.71 to 0.90 and test-retest coefficients ranging from 0.60 to
0.80 in periods of up to one month [14].
In Brazil there were several attempts to translate, adapt and validate the MBI, since the
researchers were concerned with overcoming the limitations of the low internal consistencies
of the factors depersonalization and personal accomplishments, however, the MBI has been
applied in more than 90% of the studies on Burnout worldwide [15]. According to some
authors, there was success in the development of MBI as a tool for the assessment of Burnout
in Brazil as indices of reliability Alpha Cronbach’s of 0.8014 [16-18].
The Maslach Burnout Inventory (MBI) assesses three basic dimensions: emotional
exhaustion (low: scores lower than 19; intermediate: 19–26; and high: scores greater than
27); depersonalization (low: scores lower than 6; intermediate: 6–9; and high: scores greater
than 10); and professional underachievement, which is inverse to the former two dimensions
(low: scores greater than 40; intermediate: 34–49; and high: scores lower than or equal to 33)
[19]. The socio-demographic profile questionnaire is composed of a set of close-ended,
multiple-choice, and open-ended questions, covering different spheres of life of the subject:
identification (sex, marital status, age, children), training, time at work, work characteristics
(employment status, time at work, other jobs, number of working hours per day, shift, weekly
rest, work impressions, pleasant and unpleasant work attributes), personal circumstances
(work related health problems, non-work related activities, dedication to family on weekends,
symptoms, and a self-assessment on stress).
The questionnaires were administered after nurses had signed the informed consent form and
approved by the Ethical Committee in Research (CAAE nº 04793112.4.3001.0071).
The data were described by absolute frequencies and percentages. The comparisons between
genders and work shifts were performed using Pearson’s chi-square test or Fisher’s exact test
in cases where expected frequencies were lower than five. The analyses were performed
using SPSS statistical software (SPSS Inc. Released 2008. SPSS Statistics for Windows,
Version 17.0. Chicago: SPSS Inc.). Significance level was set at 5%.
Results
High prevalence of Burnout syndrome
The detection of the three dimensions that characterize Burnout syndrome (concurrent
emotional tiredness, depersonalization, and professional underachievement) or of one or two
of those dimensions (indicative of predisposition to the syndrome) is shown in Figure 1.
Approximately 10% of the studied population had Burnout syndrome, and over half the
nurses interviewed had a propensity to develop the syndrome (presence of one or two
dimensions). We observed the prevalence, in decreasing order, of high emotional exhaustion,
professional underachievement, and depersonalization.
Figure 1 Burnout syndrome dimensions in clinical nurses from August to October 2012
at Albert Einstein Jewish Hospital, São Paulo, Brazil. ET = Emotional tiredness. DE =
Depersonalization. PD = Professional underachievement. BS = Burnout syndrome.
The analysis of the socio-demographic profile of the nurse population studied showed that
most nurses were childless married women, over 35 years of age, with knowledge of Burnout
syndrome, working the day shift and 36 hours weekly on average, with 2-6 years since
graduation, and without additional employments (Table 1).
Table 1 Socio-demographic characteristics of clinical nurses from August to October
2012 at Albert Einstein Jewish Hospital, São Paulo, Brazil
Variables
n(%)
Sex
Man 31 (16)
Woman 137 (83)
Age
20 a 25 17 (9)
26 a 30 54 (29)
31 a 35 55 (29)
35+ 62 (33)
Work shift
Day 111 (59)
Night 77 (41)
Marital status
Married 103 (55)
Single 71 (38)
Separated 3 (2)
Divorced 10 (5)
Widowed 1 (0.5)
Children
Yes 84 (45)
No 104 (55)
Time since graduation (years)
< 2 17 (9)
2–6 80 (43)
7–9 73 (39)
> 20 18 (10)
Work hours
36 172 (92)
> 36 16 (9)
The nurse has other employment
Yes 15 (8)
No 173 (92)
Table 2 also shows that most subjects interviewed did not have other activities other than
work, with no or rare weekends devoted exclusively to family, leisure activities, and social
life. Regarding the prevalence of work-related diseases, most subjects reported having no
problems. Among the subjects who reported having health problems, the main work-related
health complaints were musculoskeletal pain and emotional complaints.
Table 2 Extra-work activities, health problems, and health complaints reported by
clinical nurses from August to October 2012 at Albert Einstein Jewish Hospital, São
Paulo, Brazil
Variables
n(%)
Extra-work activities
YES 87 (46)
NO 101 (54)
Which ones?
Sport 36 (41)
Leisure 6 (7)
Voluntary and religious activities 4 (2)
Home 18 (20)
Education 28 (30)
Other 11 (13)
Health problems
YES 50 (27)
NO 136 (73)
Work related health complaints
Musculoskeletal pain 24 (48)
Emotional complaints 20 (40)
Headache 7 (14)
Other 7 (14)
Did not answer 1 (2)
Comparisons between subjects with Burnout propensity and Burnout
syndrome and subjects without Burnout syndrome
According to Table 3 the simultaneous presence of the three dimensions (emotional
exhaustion, depersonalization, and professional underachievement) indicates the occurrence
of Burnout syndrome, whereas the presence of one or two dimensions indicates a propensity
to develop the syndrome, which has a great impact on the work activity and worker life. The
proportion of women was higher in subjects with Burnout propensity than in subjects without
the syndrome, but no significant differences were observed between the two groups (p =
0.169).
Table 3 Comparisons between subjects with Burnout propensity and Burnout syndrome and subjects without Burnout syndrome and
demographiccharacteristics, work aloud and health problems from August to October 2012 at Albert Einstein Jewish Hospital, São
Paulo, Brazil
Dimension Classification
No Dimension
Propensity
P Burnout
p
N
%
N
%
N
%
Sex
Man 14 45,2 14 45,2 0,169 3 9,7 0,751
Woman 51 32,5 90 57,3 16 10,2
Work Shift
Day 46 41,4 55 49,5
0,021
10 9,0 0,140
Night 19 24,7 49 63,6 9 11,7
Age
20 a 25 yrs 4 23,5 9 52,9 0,290 4 23,5 0,249
26 a 30 yrs 15 27,8 35 64,8 4 7,4
31 a 35 yrs 19 34,5 30 54,5 6 10,9
35 yrs
27 43,5 30 48,4 5 8,1
Marital Status
Married 41 39,8 53 51,5
0,007
9 8,7 0,327
Single 15 21,1 47 66,2 9 12,7
Separeted 2 66,7 1 33,3 0 0,0
Divorced 6 60,0 3 30,0 1 10,0
Widove 1 100,0 0 0,0 0 0,0
Children
No 32 30,8 60 57,7 0,283 12 11,5 0,285
Yes 33 39,3 44 52,4 7 8,3
Weekly hours
36 hrs 56 33,3 93 55,4 0,995 19 11,3 0,327
Others workload 6 37,5 10 62,5 0 0,0
Weekends are devoted exclusively to family, social life and lesure activities
Never 1 25,0 2 50,0 0,411 1 25,0 0,089
Rarely or few times 30 29,1 59 57,3 14 13,6
Several times or almost always 19 38,8 28 57,1 2 4,1
Always 15 46,9 15 46,9 2 6,3
Others employment
No 58 33,5 98 56,6 0,235 17 9,8 >0,99
Yes 7 46,7 6 40,0 2 13,3
Extra- work activities
No 41 40,6 46 45,5
0,017
14 13,9 0,392
yes 24 27,6 58 66,7 5 5,7
Performance of physical activities
No 12 23,5 35 68,6 0,389 4 7,8 0,343
Yes 12 33,3 23 63,9 1 2,8
Work- related health problems
No 55 40,4 72 52,9
0,038
9 6,6
0,002
Yes 10 20,0 30 60,0 10 20,0
Pain
No pain complaint 60 37,3 87 54,0 0,380 14 8,7 0,073
One pain complaint 3 17,6 11 64,7 3 17,6
Two pain complaints 2 25,0 4 50,0 2 25,0
Three pain complaints 0 0,0 0 0,0 0 0,0
Emotional complaints
No emotional complaints 64 38,6 88 53,0
0,022
14 8,4
0,002
One emotional complaint 1 7,7 10 76,9 2 15,4
Two or more emotional complaints 0 0,0 4 57,1 3 42,9
Education activities
No 19 31,7 39 65,0 0,280 2 3,3 0,112
Yes 5 18,5 19 70,4 3 11,1
Home activities
No 21 30,4% 44 63,8 0,370 4 5,8% 0,553
Yes 3 16,7 14 77,8 1 5,6
Propensity = 1 or 2 dimensions.
Burnout syndrome = 3 dimensions.
Propensity = 1 or 2 dimensions.
Burnout syndrome = 3 dimensions.
Bold is significant.
The proportion of subjects who work the night shift was higher in subjects with Burnout
propensity than in subjects without the syndrome (p = 0.021).
The proportion of singles was higher in subjects with a propensity to develop the syndrome
than in subjects without the syndrome (p = 0.007).
The proportion of nurses who have extra-work activities was higher in subjects with Burnout
propensity that in subjects without the syndrome (p = 0.017).
The number of emotional complaints was higher in subjects with Burnout syndrome (p =
0.002) and Burnout propensity (p = 0.022) than in subjects without the syndrome.
The proportion of nurses with work related health problems was higher in subjects with
Burnout than in those without the syndrome (p = 0.002).
As expected, the frequency of work related health problems differed significantly among the
number of dimensions identified and was greater in subjects with Burnout syndrome. It
should be noted that approximately 40% of subjects who reported having no health problems
also showed no Burnout dimensions. Similarly, and as expected, we found a significant
positive association between the number of emotional complaints and the incidence of
Burnout (p= 0.038).
The number of subjects who perform physical activities was higher in subjects with Burnout
propensity than in subjects without the syndrome, but no significant differences were
observed (p = 0.389).
The number of subjects who never dedicate their weekends to family, leisure activities, and
social life was higher in subjects with Burnout propensity than in subjects without the
syndrome, but no significant differences were observed (p = 0.411).
Discussion
This study aimed to evaluate the prevalence of Burnout syndrome in a large sample of
clinical nurses and possible socio-demographic factors and activities associated with the
syndrome. Our results indicate that the prevalence of Burnout syndrome is high in this
sample, which was predominantly composed of childless, women without additional
employments, who rarely or occasionally dedicated weekends to family, leisure activities,
and social life. Moreover, most subjects did not participate in educational or sport activities in
addition to work, and reported having frequent health and emotional complaints.
This is the first study to establish the prevalence of Burnout syndrome in a group of Brazilian
population composed exclusively of clinical nurses working in a hospital of renowned
quality, with quality certifications for nursing professionals. Thus, our results should be
useful for defining the behavior of the syndrome and possible changes in prevalence due to
the adoption of specific prevention measures. Those measures should be beneficial not only
to the individuals affected, but also to their health institutions as Burnout syndrome directly
affects healthcare organizations, harming the quality of services and increasing the rate of
dissatisfaction and absenteeism.
The prevalence of Burnout in this study was10.1% higher than in previous studies conducted
in Brazil that range from 0 to 4.7% [8-10] and 49.7% in international studies [16-18].
One possible explanation for this difference is the heterogeneity of the sample population in
previous studies, which included not only nurses, but also technicians and assistants. Because
of the differences in work functions, in addition to the fact that they work at different hospital
areas, the prevalence of Burnout may also differ among these professionals, negating a direct
comparison with prevalence rates observed in this study, whose sample consisted of clinical
nurses only.
It should also be noted that the nurses at the institution evaluated perform several activities
after work hours and have to attend 53 hours of courses annually, in addition to participate in
congresses and intra-sectoral audits.
This accumulation of tasks may determine the short time devoted to family, leisure activities,
and social life, resulting in dissatisfaction, feelings of guilt and helplessness, reducing self-
esteem and, at a more advanced stage, professional achievement.
The prevalence rate of Burnout was 10,1% in our sample population, our results also showed
that more than half of the interviewees (55,4%) had a propensity to develop Burnout
syndrome, especially among single, childless subjects.
The fact that most of the sample population was composed of women over 35 years of age
may have influenced this result, because of the possible occurrence of feelings of inferiority
and frustration in light of current cultural standards that still consider married women with
children to be happier and more complete. Moreover, the lack of support and comfort from
family may contribute to excessive dedication to work, thus increasing the propensity to
Burnout.
Our results also indicate that the frequency of emotional and health (mainly musculoskeletal
pain) complaints was, as expected, higher in individuals affected by the syndrome. These
findings are consistent with the high rates of sick leave associated with Burnout, and confirm
the expectation that the emotional stress generated by the complexity of nursing work and the
direct contact with patients who experience different degrees of suffering and have different
expectations can lead to emotional overload in these professionals [19,20].
We also observed that the propensity to develop the syndrome was higher among nurses
working the night shift an expected result considering that these professionals have no
regular sleeping and eating patterns. Moreover, feelings of inadequacy may be present,
because while everyone else is working, this professional sleeps, performing his/her activities
outside the regular routine adopted by society. Thus, the creation of flexible work schedules
and measures to adopt a different policy for professionals who work at night could help
reduce the prevalence of the syndrome.
Regarding the factors that may help prevent Burnout such as physical activity, we observed
no significant differences in the propensity (or prevalence) of Burnout between nurses who
performed and did not perform such activities. Even though physical activity is associated
with numerous health benefits, it can become another burden for individuals burdened with
other work activities.
It is not possible to establish a causal relationship between the frequency of sports practice
and the prevalence of Burnout because of the retrospective nature of our study and the
possibility that this factor may interact with other factors that were not analyzed. Thus, we
believe that sports should be encouraged in a healthy way, so that they can be recognized as a
source of pleasure and satisfaction.
We also observed that a higher frequency of educational and home activities were associated
with the propensity to develop the syndrome. This result is consistent with the notion that
such activities could represent an additional study and work overload for these professionals,
negatively affecting at least in the short term their physical and emotional health. Thus,
individuals who also study and manage their homes may not perceive the positive aspects of
these additional activities, and consider their work stressful.
This study has some limitations. Even though the onset of Burnout is a consequence of the
interaction between stress and constant work overload and personal, lifestyle, and personality
traits, this study did not evaluate individual variables such as how subjects perceive work and
their expectations towards work, as well as personal and personality traits that tend to prevent
Burnout. Thus, future studies that evaluate such characteristics may provide subsidies for the
development of prevention strategies that consider both institutional measures and personal
and lifestyle interventions to be made by each professional.
Conclusion
The prevalence and propensity for Burnout syndrome was higher specially among women,
single and childless subjects. Regarding the individuals who suffer from Burnout syndrome a
direct connection was made to health problems related to work. Individuals who did not have
any dimension did not report any health problems associated with work.
Working during night, being single and developing activities outside the work was present in
individuals who were prone to the syndrome.
Emotional complaints were present in both: Burnout and propensity.
Physicaly active female individual who dedicated time to family and social life were equally
as prone to the condition as those who did not and showed no significant statistical
difference.
Competing interests
The authors declare that they have no competing interests.
Authors’ contributions
All authors participated in the acquisition of data and revision of the manuscript. All authors
determined the design, interpreted the data and drafted the manuscript. All authors read and
gave final approval for the version submitted for publication.
Acknowledgements
The funding body provided financial support to make all procedures and in the decision to
submit the manuscript for publication.
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... 8 Burnout among healthcare workers can be caused by a variety of factors, including gender, stage of life, work-life relationships, age, and workplace environment. [9][10][11] Research indicates a strong association between burnout and working conditions. [12][13][14] Individuals who prioritize serving others, set high standards, and cope with their difficulties are more likely to experience burnout. ...
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Introduction Burnout research is limited in Saudi Arabia, particularly among radiographers. Burnout among Saudi radiographers may have a negative impact on the services offered. Objective This study aims to assess the burnout among radiographers in Medina hospitals. Materials and Methods This quantitative cross-sectional study included 104 radiographers from government and private Medina hospitals. The Maslach Burnout Inventory-Human Services Survey for Medical Personnel, which consists of 22 questions, was used to measure the burnout level. The data were evaluated descriptively using the Statistical Package for the Social Sciences (version 25), and independent t-tests and analysis of variance were applied to assess group differences and linear regression analysis to evaluate associations between the burnout level and sociodemographic variables (ie sex, age, experience, and department). Results The emotional exhaustion (EE) and depersonalization (DP) scores were moderate, while the personal accomplishment (PA) score was high, with total scores of 23.53 (9.32), 7.29 (5.95), and 29.70 (1.35), respectively. The DP score was influenced by the participants’ experience. Specifically, an experience of 1–5 years yielded a substantially higher burnout score than did an experience of >10 years (p>0.05). Conversely, sex, age, and department did not affect the DP score (p<0.05). Similarly, the EE and PA scores were not influenced by sex, age, experience, or department (p<0.05). Conclusion Burnout is prevalent among radiographers in Medina hospitals in Saudi Arabia. The EE and DP scores are moderate, while the PA score is high, indicating a suitable work environment. Policymakers should take the required steps to identify the variables contributing to employee burnout and enhance the work environment.
... Consequently, they burn out faster, particularly compared to nurses working day shifts. Additionally, a study among nurses in Lahore, Pakistan, indicated a higher incidence of burnout and lower quality of life (28). ...
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Background: Burnout (BO) is a pervasive outcome of prolonged exposure to work-related stress and is frequently observed among healthcare professionals, significantly affecting their performance and efficiency, consequently impacting the quality of care. This study aimed to assess the levels of occupational exhaustion, depersonalization/loss of empathy, and personal accomplishment among healthcare professionals in Pakistan. Methods: This cross-sectional study involved healthcare professionals in Karachi City. The assessment of occupational exhaustion, depersonalization/loss of empathy, and personal accomplishment was conducted using The Maslach Burnout Inventory. Data were entered and analyzed using IBM SPSS Statistics version 27. Results: A total of 377 healthcare professionals from Karachi participated in the study. The mean scores for occupational exhaustion, loss of empathy, personal accomplishment assessment, and total burnout were 17.25±8.41, 7.56±4.28, 27.96±5.55, and 52.77±11.96, respectively. The study identified 9.3% of healthcare professionals experiencing a high degree of occupational exhaustion, 15.9% with a high degree of loss of empathy, and 2.4% with a high degree of personal accomplishment assessment. Notably, significant associations were observed between occupational exhaustion and gender and experience. Likewise, strong relationships were identified between loss of empathy and gender, professional experience, and hospital sector. Furthermore, a robust association was noted between personal accomplishment assessment and gender, age, professional experience, and hospital sector. Conclusion: The study reveals a high prevalence of severe occupational exhaustion among healthcare professionals, with gender, experience, and the hospital sector significantly influencing levels of occupational exhaustion, loss of empathy, and personal accomplishment assessment.
... Thus it increases the chance of having burnout among them. In agreement with this, a study of the prevalence of burnout among Brazilian nurses showed that the married nurses had more risk of burnout (Ribeiro et al., 2014). Moreover, a study in Japan demonstrated significant impact of work-family conflict on nurses' job causing stress and consequently leading to burnout among them (Sugawara et al., 2017). ...
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Background: Nurses working in critical care units have high vulnerability to burnout. As a result they are experiencing high levels of emotional strain. The aim of this study was to assess the relation between burnout and psychosomatic symptoms among staff nurses working in Intensive Care Units (ICUs). The study was conducted on 86 staff nurses working in the ICUs of Fayoum University and Fayoum General Hospitals using a cross-sectional analytic study design. A self-administered questionnaire including scales for assessment of burnout and psychosomatic symptoms was used. The fieldwork was done from September to December, 2016. The nurses' age ranged between 20 and 54 years, with a majority having diploma (89.5%). Total, 29.1% had burnout and 65.1% had psychosomatic symptoms. The psychosomatic score had significant positive correlations with all burnout domains except personal achievement. The scores of personal achievement had positive correlations with total and current years of experience (r=0.217 and 0.226 respectively). In multivariate analysis, the nurses' marital status was the only statistically significant independent positive predictor of burnout score, whereas the positive predictors of psychosomatic symptoms score were the burnout score and the total experience years, while the practice of regular physical exercises was a negative predictor. In conclusion, ICU nurses have high burnout and the psychosomatic symptoms are highly prevalent among them, and are closely related to their burnout. In this respect the study recommends the improvements in the work environment, with more support for and empowerment of staff nurses.
... Another study identi ed problems with supervisors as a factor in creating anxiety and stress among nurses (1). Con ict between nurses and doctors and a lack of desire for physician to be aware nurses and patients about the process of treatment can lead to feelings of uncertainty about treatment, which can be a source of stress for nurses and even patients (30). ...
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Background Nurses experience a notable level of stress due to the complex job demands, exacerbating the likelihood of diminished performance and compromising their mental and physical well-being. The primary objective of this study is to pinpoint the sources of work-related stress experienced by nurses employed in Sirjan hospitals as an initial step towards establishing effective stress management strategies for nurses. Method The study used a parallel mixed-method design, collecting and analyzing data separately before integrating them. In the quantitative phase, a cross-sectional study was conducted using the Toft & Anderson Nursing Stress Scale questionnaire with 125 out of 180 eligible nurses. SPSS software version 25 was used for analysis. In the qualitative phase, 12 participants with higher stress scores were selected through purposive sampling, and interviews were conducted until data saturation was achieved. The qualitative data were analyzed using the qualitative content analysis method with MAXQDA 2020 software. Results The average score of the Stress Questionnaire among nurses was, 21.42 ± 93.53, indicating a moderate level of stress. The data analysis also reveals that only 6.4% experienced low levels of stress, while the majority experienced moderate to high levels of work-related stress. The main theme of the interview analyses was identified as “stressors”. This theme consists of three main categories: " The nature of a Profession", "organizational factors", and "individual factors", which represent the different sources of stress that nurses face in their workplace. Conclusion The study found that most nurses face significant work-related stress due to various factors such as the nature of their profession, ethical concerns, caring for critically ill patients, conflicts with colleagues, long and inflexible working hours. To address this, hospitals should prioritize creating a supportive environment, and implementing flexible programs based on nurses’ needs. These measures will help reduce stress, burnout, and improve job satisfaction and overall hospital efficiency.
... This was the case with SD=0. 16 39 The post-hoc power was 1. The assumptions for the multilevel model could be fulfilled. ...
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Aim The study aimed to assess job demands at the patient’s bedside and to evaluate the contribution of this central workplace to the stress and satisfaction of nurses. Design In this cross-sectional survey study, a questionnaire was compiled and all registered nurses from intensive, general and intermediate care wards at a large German hospital were invited to participate. Methods The questionnaire used a list of care activities to assess nurses' workload at the patient’s bed. The German Copenhagen Psychosocial Questionnaire and an adapted version of the German Perceived Stress Scale were used to measure nurses’ stress and burn-out, and single items to assess health status, organisational commitment, job satisfaction, and satisfaction with the quality of care. The questionnaire was returned by 389 nurses. Results Expected correlations of workload at the patient’s bed with stress, burn-out and satisfaction of the nurses were shown. A moderating effect of organisational commitment was non-existent but was shown for the self-assessed health on the correlation between workload and satisfaction with the quality of care. Organisational commitment correlated negatively with stress and burn-out and positively with satisfaction. The study provides evidence that rates of burn-out and stress do not differ based on the work area of nurses. Because job demands at the patient’s bed correlated with all outcomes, measures to improve this specific workspace are sensible.
... The research, in general, shows that nurses experience moderate levels of burnout. [27][28][29][30][31][32] Ribeiro et al. [33] conducted a study on burnout among clinical nurses and reported that some 1 in 10 nurses could be categorized as experiencing burnout and that more than half of the nurses studied were likely to develop burnout. Burnout in nurses may be affected by a variety of factors, including demographic characteristics, personality traits, empathy skills, individual needs, motivation level, and organizational factors. ...
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Background: Work related stress is an important occupational hazard among the forefront healthcare workers like nursing personnel. It is their demanding nature of occupation which exposes them to a higher risk of developing negative mental states. Aims and Objectives: Objectives of the study were to assess the stress, anxiety, and depression among the nursing personnel and their potential risk factors for stress, anxiety, and depression. Materials and Methods: A descriptive observational study was conducted among the nursing personnel employed in a tertiary care hospital in Kolkata. The data collection was done with the help of a predesigned pretested semi-structured questionnaire having information regarding socio demographic profile, history and personal history, and the questions from depression, anxiety and stress scale following permission from Institutional Ethics committee. The data were compiled, analyzed, and presented. Results: The present study found that 29.09%, 40% and 33.64% of the study subjects were suffering from depression, anxiety, and stress, respectively. Nuclear families, staying at hostel, nonspecific symptoms, COVID-19 exposure, and nonspecific symptoms were significant contributing factors for depression. COVID-19 exposure was significantly associated with anxiety. Nuclear families, presence of nonspecific symptoms were significant contributing factor for stress. No significant association was found with age, educational level, marital status, leisure activity, chronic morbidity, testing, and quarantine. Conclusion: Early assessment of the occupational stress, anxiety, and depression among the nursing personnel can initiate targeted intervention strategies. This would improve their personal and professional quality of life which affects the quality of health-care service.
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A unidade de Centro Cirúrgico compreende atividades complexas dentro da unidade hospitalar marcada de intervenções invasivas e de recursos materiais com alta precisão e eficácia, demanda profissionais habilitados para atender diferentes necessidades do cliente. Este estudo tem por objetivo identificar a percepção da equipe de enfermagem quanto ao trabalho e a Síndrome de Burnout na unidade de Centro Cirúrgico de um hospital de médio porte do interior do estado do Rio Grande do Sul. Trata-se de um estudo do tipo transversal, exploratório e descritivo, com abordagem qualitativa. Os participantes do estudo foram sete enfermeiros e quatro técnicos de enfermagem que atuam no hospital pesquisado, dos turnos da manhã, tarde e noite. A coleta de dados foi realizada no mês de setembro e outubro de 2022, por meio de um questionário respondido pelos participantes. Os principais resultados do estudo demonstraram que a equipe reconhece o que é a síndrome de burnout, mas negam seus próprios sentimentos e situações de esgotamento e utilizam mecanismos de aceitação. Concluímos que os trabalhadores da enfermagem estão mais vulneráveis à Síndrome de Burnout. Considerando o trabalho da equipe de enfermagem no CC, que envolve atendimentos de alta complexidade, urgências e emergências e suas condições de trabalho.
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Background: The COVID- 19 pandemic has exposed nurses to more stress and inability to practice self-care activities. These have resulted in conditions that threaten their health, well-being, and ability to work. Nurses' lack of self-care can predispose them to chronic health conditions and staff burnout which may adversely affect patient care. The panacea for this concern is a deliberate effort to promote holistic health and wellbeing through self-care activities targeted towards physical, mental, social and spiritual aspects of nurses. The purpose of this study was to explore factors influencing self-care practices among registered nurses during COVID-19 pandemic. Methods: Convenience sampling was used to select 294 nurses from four urban hospitals in Kingston Jamaica. A questionnaire was utilized for data collection. Logistical regression analysis was conducted using Statistical Package for Social Sciences (SPSS) software version 22.0. Ethical approval was obtained. Results: The response rate was 46% (Out of 294 questionnaires distributed, only 136 were returned). Although 93% of participants engage in self-care activities during COVID-19 pandemic, only 45% practiced self-care on a daily basis. Half of the participants (50%) practiced self care activities sometimes while 5% do not engage in self care practices. Activities that promote psychological and social wellbeing were not common among participants. Most self care activities were towards the promotion of physical health and wellbeing. Majority of respondents indicated that excess workload, fatigue, lack of time and poor remuneration are factors that prevent their practice of self-care. Findings also revealed that demographic data such as age, sex, income, gender and ethnic background influences self-care practices among nurses. Conclusion: The practice of self care among nurses needs improvements. Although respondents engage in some activities to care for self, majority are not consistent with this practice.
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Following deinstitutionalization, inpatient psychiatric services moved from state institutions to general hospitals. Despite the magnitude of these changes, evaluations of the quality of inpa-tient care environments in general hospitals are limited. This study examined the extent to which organizational factors of the inpatient psychiatric environments are associated with psychiatric nurse burnout. Organizational factors were measured by an instrument endorsed by the National Quality Forum. Robust clustered regression analysis was used to examine the relationship between organizational factors in 67 hospitals and levels of burnout for 353 psychiatric nurses. Lower levels of psychiatric nurse burnout was significantly associated with inpatient environments that had better overall quality work environments, more effective managers, strong nurse-physician relationships, and higher psychiatric nurse-to-patient staffing ratios. These results suggest that adjustments in organizational management of inpa-tient psychiatric environments could have a positive effect on psychiatric nurses' capacity to sustain safe and effective patient care environments.
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OBJETIVO: Investigar signos y síntomas de burnout en trabajadores de enfermería del servicio de emergencia de un Hospital Universitario correlacionándolos con factores de predicción. MÉTODOS: Se trata de un estudio descriptivo cuantitativo, realizado con 61 trabajadores de enfermería. Se utilizó un cuestionario estructurado, auto-aplicable, además del instrumento Maslach Burnout Inventory. El análisis de los datos se realizó por medio del Epiinfo 2004. RESULTADOS: De los 61 trabajadores que participaron en el estudio, el 8,2% presentaba manifestaciones de burnout, todos del sexo femenino, el 54,1% poseía alto riesgo para manifestación de burnout y el 37,7% era de bajo riesgo de manifestación de la enfermedad. Factores como la falta de reconocimiento e incentivo al desarrollo profesional están relacionados con este diagnóstico. CONCLUSIONES: La dinámica organizacional de un servicio de emergencia genera sobrecarga y tensión ocupacional siendo necesario desarrollar estrategias de reorganización del proceso de trabajo disminuyendo fuentes de estrés.
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OBJETIVO: Demostrar la incidencia del Síndrome de Burnout (SB) de acuerdo a los aspectos sociodemográficos de los profesionales de enfermería que actúan en dos hospitales regionales, en el municipio de Cáceres-MT. MÉTODOS: Se trata de un estudo de naturaleza cuantitativa, descriptiva, de tipo transversal, realizado con 141 profesionales de enfermería. Para la recolección de los datos, fue utilizado un cuestionario estructurado con datos para el delineamiento sociodemográfico, además del instrumento Maslach Burnout Inventory (MBI). RESULTADOS: Con base en el análisis de las entrevistas de los 141 profesionales, 13 (9,58%) presentaron Síndrome de Burnout, conforme el MBI, de los cuales 7 (53,84%) son enfermeros y 6 (46,16%) técnico/auxiliares. En cuanto a la incidencia del SB en función de los aspectos sociodemográficos, el mayor número de casos fue verificado en el sexo femenino, en los profesionales con menos tiempo de formación y en los solteros. Resultados semejantes fueron encontrados en la literatura, confirmando las constataciones. CONCLUSIÓN: En este estudio se evidenció la presencia del SB en los profesionales de enfermería, revelando así la necesidad de intervenciones en relación a las condiciones de trabajo de los enfermeros.
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Burnout is a common metaphor for a state of extreme psychophysical exhaustion, usually work-related. This book provides an overview of the burnout syndrome from its earliest recorded occurrences to current empirical studies. It reviews perceptions that burnout is particularly prevalent among certain professional groups - police officers, social workers, teachers, financial traders - and introduces individual inter- personal, workload, occupational, organizational, social and cultural factors. Burnout deals with occurrence, measurement, assessment as well as intervention and treatment programmes.; This textbook should prove useful to occupational and organizational health and safety researchers and practitioners around the world. It should also be a valuable resource for human resources professional and related management professionals.
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The Maslach Burnout Inventory (MBI) was projected to evaluate the Burnout Syndrome in working people. This article analyses the psychometric behaviour (reliability and construct validity) of the MBI in a sample of 563 teachers, workers from private institutions of elementary, high school and college levels in the metropolitan area of Porto Alegre-RS. The factorial analysis identified three factors originally related to the three dimensions identified in the inventory: emotional exhaustion, depersonalization and professional accomplishment. The three factors explained in this study 47% of the total variance of the answers by the individuals subjected to MBI. All of them reached a satisfactory level of consistence, and the factor 1 (emotional exhaustion) and the factor 2 (professional accomplishment) could function independently. As for the factor 3 (depersonalization), in the present study it is used in an explanatory level, contributing to a wider understanding concerning the configuration of Burnout in teachers.
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This descriptive, cross sectional, census study identified the occurrence of Burnout and some associated factors among nurses working in obstetrics & gynecology and pediatric care at a general tertiary hospital in Recife. Sixty-three nurses (98.4%) answered a self-administered questionnaire (sociodemographic aspects, working conditions, and Maslach Burnout Inventory). Chi-square was used in the analysis with a 95% confidence level. Most participants were female (92.1%), with up to five years in the career (68.2%), 52.5% in pediatric area. High levels of emotional stress (49.2%) and depersonalization (27.0%) were identified, as well as low professional fulfillment (4.8%), and 4.7% presented Burnout. The following factors wee associated: high levels of emotional stress and often/always perform tasks very quickly (p=0.039) and receiving a salary incompatible to the effort employed (p=0.016); high levels of depersonalization and with up to five years in this career (p=0.010) and often/always perform tasks very quickly (p=0.009). For 19.0%, at least two of the three dimensions pointed to high propensity to the syndrome.
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Current human resources planning models in nursing are unreliable and ineffective as they consider volumes, but ignore effects on quality in patient care. The project RN4CAST aims innovative forecasting methods by addressing not only volumes, but quality of nursing staff as well as quality of patient care. A multi-country, multilevel cross-sectional design is used to obtain important unmeasured factors in forecasting models including how features of hospital work environments impact on nurse recruitment, retention and patient outcomes. In each of the 12 participating European countries, at least 30 general acute hospitals were sampled. Data are gathered via four data sources (nurse, patient and organizational surveys and via routinely collected hospital discharge data). All staff nurses of a random selection of medical and surgical units (at least 2 per hospital) were surveyed. The nurse survey has the purpose to measure the experiences of nurses on their job (e.g. job satisfaction, burnout) as well as to allow the creation of aggregated hospital level measures of staffing and working conditions. The patient survey is organized in a sub-sample of countries and hospitals using a one-day census approach to measure the patient experiences with medical and nursing care. In addition to conducting a patient survey, hospital discharge abstract datasets will be used to calculate additional patient outcomes like in-hospital mortality and failure-to-rescue. Via the organizational survey, information about the organizational profile (e.g. bed size, types of technology available, teaching status) is collected to control the analyses for institutional differences.This information will be linked via common identifiers and the relationships between different aspects of the nursing work environment and patient and nurse outcomes will be studied by using multilevel regression type analyses. These results will be used to simulate the impact of changing different aspects of the nursing work environment on quality of care and satisfaction of the nursing workforce. RN4CAST is one of the largest nurse workforce studies ever conducted in Europe, will add to accuracy of forecasting models and generate new approaches to more effective management of nursing resources in Europe.
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The aim of this study was to determine the prevalence of burnout syndrome among Brazilian oral and maxillofacial surgeons and its relationship with socio-demographic, clinical, and habit variables. The sample of this study comprised 116 surgeons. The syndrome was quantified using the Maslach Burnout Inventory (General Survey), which defines burnout as the triad of high emotional exhaustion, high depersonalization, and low personal accomplishment. The criteria of Grunfeld et al. were used to evaluate the presence of the syndrome (17.2%). No significant differences between the surgeons diagnosed with and without the syndrome were observed according to age (P = 0.804), sex (P = 0.197), marital status (P = 0.238), number of children (P = 0.336), years of professional experience (P = 0.102), patients attended per day (P = 0.735), hours worked per week (P = 0.350), use of alcohol (P = 0.148), sports practice (P = 0.243), hobbies (P = 0.161), or vacation period per year (P = 0.215). Significant differences occurred in the variables sex in the emotional exhaustion subscale (P = 0.002) and use or not of alcohol in the personal accomplishment subscale (P = 0.035). Burnout syndrome among Brazilian surgeons is average, showing a low personal accomplishment.
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We explored the relationship between nurse burnout and ratings of quality of care in 53,846 nurses from six countries. In this secondary analysis, we used data from the International Hospital Outcomes Study; data were collected from 1998 to 2005. The Maslach Burnout Inventory and a single-item reflecting nurse-rated quality of care were used in multiple logistic regression modeling to investigate the association between nurse burnout and nurse-rated quality of care. Across countries, higher levels of burnout were associated with lower ratings of the quality of care independent of nurses' ratings of practice environments. These findings suggest that reducing nurse burnout may be an effective strategy for improving nurse-rated quality of care in hospitals.