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A case study on the appropriateness of using quick response (QR) codes in libraries and museums

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Abstract

Libraries and museums are increasingly looking to mobile technologies, including quick response (QR) codes, to better serve their visitors and achieve their overall institutional goals; however, there is a lack of information regarding patrons' perceptions of QR codes — information essential to successful implementations. This case study explored staff members' and patrons' perceptions of QR codes at Ryerson University Library and the Museum of Inuit Art in order to determine the extent to which QR codes are appropriate for use in libraries and museums. Observations and 56 patron and staff interviews were conducted to obtain data on usage, knowledge, reactions and expectations regarding QR codes in these institutions. It was found that QR code usage was low, but that there was potential for use, with patrons' reactions being generally positive. Three themes were identified from an analysis of the results: an assumption that young people and smartphone owners use QR codes; that QR codes are only used for one-way provision of information, not to initiate a conversation; and that QR codes can be used to personalize a visit to an institution. Libraries and museums are advised that based on these findings, QR codes can provide a cost effective and potentially powerful tool, but patrons should be first surveyed to tailor these initiatives to their wants and needs.
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... Approximately 87% of their study participants stated they understood what a QR code is and how to use one. These findings echo those of Schultz (2013), in which it was demonstrated that a majority of participants knew how to use a QR code, but only 25% of museum visitors elected to engage with them. One explanation for the low participation rate may stem from both the exhibit environment and the social dynamic of the group directly competing with the desired stimuli, in this case the provided signage (Bitgood & Patterson, 1987;Vom Lehn et al., 2001). ...
... One explanation for the low participation rate may stem from both the exhibit environment and the social dynamic of the group directly competing with the desired stimuli, in this case the provided signage (Bitgood & Patterson, 1987;Vom Lehn et al., 2001). Despite a low participation rate, there is a benefit in using QR codes within educational signage to deliver personalized information to an individual (Schultz, 2013) or as a vehicle of passive recruitment for a desired action. Due to the low investment of the organization or researcher, any participant engagement immediately outweighs any investments (Gu et al., 2016;Wilson, 2018). ...
Article
Existing literature suggests that passive recruitment techniques, such as those using signage, have been demonstrated to be an effective and reliable recruitment mechanism. The current evaluation examined the differences in participant-provided responses in a zoo exhibit between active and passive recruitment methods using a post facto analysis. Findings from this evaluation of data collected demonstrate that survey completion rates and most participant demographics remained consistent between the two recruitment methods. However, there was an observed difference in participant-provided responses when comparing the active and passive recruitment strategies. Passive recruitment strategies have the potential to reduce participant reactivity. Based on the findings of this evaluation, it is recommended that researchers employing passive techniques utilize signage that is disruptive to the visitor experience to draw attention, keep survey instruments easy to understand, and avoid conflicting with the overall visitor experience.
... O QR Code é um código de resposta rápida que contém informações em duas dimensões e pode ser lido por meio de um leitor de código de QR Code ou pela câmera de um celular, sendo preciso, em grande parte, estar conectado à internet (PONS et al., 2011;SCHULTZ, 2013 Aliar as vantagens da vitrine virtual ao QR Code pode contribuir para que o usuário acesse as informações do acervo de maneira mais ágil. Por isso, para compreender esses aspectos, é que foi realizado este estudo prospectivo com o objetivo de identificar as vitrines virtuais que atuam na promoção e na melhoria da usabilidade do acervo de bibliotecas, verificando se as iniciativas encontradas fazem uso do QR Code como ferramenta que alia o ambiente físico ao virtual. ...
Article
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A pesquisa objetivou identificar as vitrines virtuais atuantes na promoção do acervo das bibliotecas, averiguando o uso do QR Code na interação do ambiente virtual e físico. Desenvolveu-se um estudo prospectivo na Base de Programas de Computador do Instituto Nacional da Propriedade Industrial (INPI) e nos sistemas de informação: Portal de Periódicos da Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES), Biblioteca Digital de Teses e Dissertações (BDTD), Web of Science, Scopus, IEEE Xplore, ScienceDirect e Scientific Electronic Library Online (Scielo). A maioria dos softwares é do campo de aplicação Marketing (34 citações) de 2019 (19 registros) e de pessoas jurídicas (75,7%). Quanto às publicações, a maioria pertence ao Portal de Periódicos da Capes (2.091 publicações). As vitrines virtuais apresentam potencial na promoção e na usabilidade do acervo, porém as experiências publicadas e/ou registradas são quase inexistentes, revelando a necessidade de realizar estudos in loco para conhecer melhor seu uso.
... The use of digital information media considers optimizing the delivery of information [12]. However, the statement's accuracy must support by reliable and current data. ...
... However, despite the development of the system in the early 1990s, the use of QR codes was only popularized in the mid-2000s (Schultz 2013). Although there has been an expansion of the use of QR codes in the past few years, there are few records of the use of this technology in biological collections (Blagoderov et al. 2012, Mantle et al. 2012, Schuh 2012, Diazgranados and Funk 2013. ...
Article
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The Medical Malacology Collection (Fiocruz-CMM) was inaugurated in 1993 and is located at the René Rachou Institute in Fiocruz (Belo Horizonte, MG, Brazil). The collection has about 16,000 limnic mollusks of medical and veterinary importance. Information about each specimen is stored in an electronic Microsoft Excel spreadsheet and is available on the Centro de Referência em Informação Ambiental (CRIA) webpage. A QR Code system was implemented for convenience: it can be printed in reduced format with flexible representation on different surfaces and has a low cost of implantation. A script in PHP language was developed to load the spreadsheet in XLS format using an open-license library, PHP-ExcelReader. A PHP script was created to read and process this spreadsheet line by line and generate individual HTML pages, which were formatted with the Bootstrap tool. Then, the PHP QR code was used to create the images of the QR codes corresponding to each specimen. The QR codes were printed and affixed to the lids of the bottles containing each specimen. Using a device with a camera and internet access, the QR code redirects to the file with the information for each mollusk. The use of QR codes at Fiocruz-CMM facilitates the organization of the collection and allows quick and easy access to information about each specimen. KEY WORDS: Biomphalaria; curation; FIOCRUZ-CMM; medical malacology collection; QR codes; zoological collection
... A QR code, short for QR code, is a two-dimensional barcode that can be scanned using a smartphone or QR code reader to access information. It was first developed by the Denso Wave Corporation, a subsidiary of Toyota, in 1994 for the purpose of tracking automotive parts during the manufacturing process [4]. Today, QR codes are widely used for a variety of purposes, including marketing, payment systems, and attendance tracking. ...
Article
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This research paper explores the effectiveness of quick response (QR) code-based attendance systems with the added security measure of generating two QR codes per second. With traditional attendance tracking methods being time-consuming and inefficient, QR codes have become increasingly popular as a quick and efficient alternative. However, one concern with QR code-based attendance systems is the potential for fraud and misuse. To address this issue, this study proposes generating two QR codes per second to ensure that only the current and legitimate QR code is recognized. The purpose of this study is to assess the impact of this technology on student attendance rates, the accuracy and reliability of attendance data, and the overall user experience for both students and instructors. Through data analysis and surveys, we found that the use of QR codes with the added security measure resulted in increased student attendance rates, improved accuracy and reliability of attendance data, and a positive user experience for both students and instructors. This research provides practical insights for educational institutions considering the implementation of QR code-based attendance systems and contributes to the growing body of literature on the use of QR codes in education.
... Penggunaan QR Code Generator dengan Barcode di berbagai negara telah dilakukan di berbagai aspek kehidupan sosial masyarakat seperti penggunaan QR Code Generator dengan Barcode pada Perpustakaan Universitas Ryerson dan Museum Seni Inuit (Schultz, 2013), Perpustakaan Universitas Utah (Lombardo et al., 2012), layanan perpustakaan (Pulliam & Landry, 2011), pembelajaran di Uni Emirat Arab (Nagla et al., 2017), laboratorium anatomi (Traser et al., 2015), pembelajaran (Durak et al., 2016) (R. Law, 2012a, Otentikasi Digital (Goyal et al., 2016), pembelajaran mandiri dan kolaboratif (Tracey et al., 2013) (Rikala & Kankaanranta, 2012), perkuliahan (R. Law, 2012b), media cetak (Probst, 2012) (Kikuchi et al., 2018), otentikasi informasi optic , Pendidikan di sekolah (C. Law & So, 2010), penelusuran makanan (Kim & Woo, 2016), absensi mahasiswa (Baban, 2014), digitalisasi taksonomi tanaman (Patil, 2020), anti pemalsuan obat (You et al., 2016), pendidikan (So, 2011), manajemen perbaikan peralatan medis (Chu et al., 2012), pembelian produk (Atkinson, 2013), pendidikan online (Kossey et al., 2015), absensi karyawan (Wongso, 2016), alat pembelajaran seluler (Bonifácio, 2012), identifikasi pembangunan (Maheshwari Antosh Dyade, 2017), mempromosikan pembelajaran siswa (Somerall & Roche, 2020), pembayaran seluler (Suryotrisongko et al., 2012), proses pendidikan tunarungu (Abualnadi et al., 2018), absensi siswa (Masalha & Hirzallah, 2014) dan kunjungan situs website (Vidas et al., 2013). ...
Article
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... In academic settings, QR codes provide data on classroom links, tutorials, vCard contacts, uniform resource identifiers, e-mail addresses, map directions, text, and chemicals. Academic libraries use QR codes to help students access their services [14][15][16][17][18][19]. QR codes are also being used to track student attendance and increase student collaboration and engagement [20,21]. ...
Article
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Case Study Research in Practice explores the theory and practice of case study research. Helen Simons draws on her extensive experience of teaching and conducting case study to provide a comprehensive and practical account of how to design, conduct and communicate case study research. It addresses questions often raised by students and common misconceptions about case research. In four sections the book covers - Rationale, concept and design of case study research - Methods, ethics and reflexivity in case study - Interpreting, analyzing and reporting the case - Generalizing and theorizing in case study research Rich with 'tales from the field' and summary memos as an aide-memoire to future action, the book provides fresh insights and challenges for researchers to guide their practice of case study research. This is an ideal text for those studying and conducting case study research in education, health and social care, and related social science disciplines.