Grounded Theory In Management Research

Article

Full-text available

Dec 2023

Francesca Bellesia

This study uncovers how workers of the gig economy adjusted to the COVID-19 pandemic and exhibited capacity for resilience. Following the grounded theory approach, it analyzes more than 400 Upwork and Uber workers' conversations that were posted on Reddit during the first year of the pandemic. Findings reveal that, to face the pandemic risks, gig workers shared news and strategic knowledge with the community, temporarily transformed their work and designed new working practices, and sought emotional support from peers. These findings underscore the processes of resilience among gig workers, allow for comparisons between Upwork and Uber workers, and reveal how gig workers support each other in online communities, which functioned as relational resources.

Digital nomading as identity work: Career change shapes what they love about work and life

Article

Full-text available

Oct 2022

Orientation: Leaders must understand how to manage digital nomads in their companies.Research purpose: This study aimed to explore how digital nomads’ experiences shape their understanding of their work and life during the transitional career process.Motivation for the study: Little research explores why individuals become digital nomads and what they find important in their life and work.Research approach/design and method: This study employed the concept of working identity and used the open-ended approach of grounded theory. The snowball sampling method was used to recruit the participants, and data were collected using semi-structured interviews with 28 digital nomads.Main findings: The authors identified five stages related to how digital nomads’ experiences shape their views on what matters most to them in work and life: (1) rebelling against established work norms, (2) experimenting with ways of working and living, (3) crystallising personal work and life values, (4) living new work and life scripts and (5) rebelling against a nomadic lifestyle.Practical/managerial implications: This study provides useful findings for managers who are working in business strategy and policy settings and are seeking to recruit digital nomads. Career counsellors could also use this study’s findings to help individuals develop realistic expectations about the lifestyle and careers of digital nomads.Contribution/value-add: This study builds an understanding of nomadic experiences from a career exploration perspective and offers recommendations for future research on the role of luck in digital career paths and career decisions.

Algorithms and their Affordances: How Crowdworkers Manage Algorithmic Scores in Online Labor Markets

Article

Full-text available

Oct 2022
J MANAGE STUD

On online labour platforms, algorithmic scores are used as indicators of freelancers' work quality and future performance. Recent studies underscore that, to achieve good scores and secure their presence on platforms, freelancers respond to algorithmic control in different ways. However, we argue, to fully understand how freelancers deal with algorithmic scores, we first need to investigate how they interpret scores and, more specifically, what scores can do for them, i.e., perceived algorithmic affordances and constraints. Our interviews and other qualitative data collected with knowledge intensive gig workers on a major platform allow us to explain how the perceived affordances of algorithms (i.e., barrier, individual visibility, self-extension, rule of the game) act as mechanisms that explain different behavioural and emotional responses over time. Our work contributes to the current debate on the positive and negative consequences of algorithmic work by portraying the fundamental role paid by the individual interpretation of algorithmic scores and by integrating the affordance perspective into our understanding of algorithmic work.

Plastic response to disruptions: Significant redesign of supply chains

Article

Full-text available

Aug 2022

A plastic response is a type of resilient response to disruption whereby a supply chain is significantly redesigned. This is in contrast to the most common responses to disruption emphasized in the extant resilience literature, in which restoration of a supply chain to its pre‐disruption state is typically the focus. Researching plastic responses is important because they differ greatly from restoration. A plastic response is a new way to operate, thus requiring implementation of major changes to the supply chain. Accordingly, a foundational premise is adopted to characterize a plastic response as (1) a significant redesign, (2) due to a pressing need, (3) requiring most or all of the following: acquisition of new skills, investment in new assets and leadership support, (4) a permanent new way to operate. Additionally, eight propositions are offered to serve as bases for further research. These relate to two fundamental issues: when are plastic responses most likely to be exercised and how to enable plastic responses. The propositions were developed through qualitative data analysis and informed by change management theory. The data were collected from in‐depth interviews with global corporations in a variety of industries. Theoretical contributions and managerial implications are offered at the end.

High-Growth Entrepreneurial Firms in Extreme Context: The Case of Palestine

Article

Full-text available

Oct 2022

Nidal Darwish

In this exploratory study, we employed multiple case-based approaches to explore and advance our understanding of how some entrepreneurial firms in unstable and extreme contexts *//achieve and sustain high growth. We included five Palestinian entrepreneurial firms from different sectors. The findings suggest that several factors play a significant role in how entrepreneurial firms in an extreme context such as Palestine achieve and sustain high growth. These factors are innovation and know-how, family growth, opportunities for exploration and exploitation, human capital, focusing strategy, business and social networks, foreign aid, and flexibility and adaptability.

Brokerage dynamics in technology transfer networks: A multi-case study

Article

Oct 2022
TECHNOL FORECAST SOC

This paper examines brokerage dynamics in technology transfer networks (TTNs), i.e., hybrid networks of different actors operating in the transitional area between knowledge and business ecosystems (i.e., innovation ecotones), with research organizations as anchor tenants. This particular type of network is gaining increasing attention. However, despite evidence of the importance of brokerage dynamics for knowledge mobility anchored in science and technology research, three main questions remain open: Who acts as network broker in TTNs? What are their specific functions? What mechanisms do they adopt to support these functions? To answer these questions, we conducted an in-depth multi-case study focusing on three European centers of excellence in scientific research, namely the University of Cambridge (UK), the École Polytechnique Fédérale de Lausanne (Switzerland), and the Italian Institute of Technology (Italy). We find that institutional actors as well as individuals act as network brokers in TTNs, and that brokerage manifests with varying degrees of formalization related to the TTN's level of maturity. We also identify six network brokerage functions, namely conflict resolution, spreading knowledge, linking idea fragments, connecting problems to solutions, expanding the network, and strengthening the network, and five mechanisms, namely endorsement, mediation, events, antennas, and digital support systems, that support these functions.

Motivational Factors Influencing Telework during the COVID-19 Pandemic

Article

Full-text available

Jul 2022

During the COVID-19 pandemic, teleworking has proven to be an effective countermeasure to overcome the spread of this disease while enabling businesses to continue. However, little is known about the extent of their adjustment to daily life routine, interaction among self-control, assignments, family life matters, and coordination with colleagues. This study explores the impact of motivational factors on the performance of teleworkers. An exploratory study was conducted using an in-depth interview with 27 interviewees who work in Thailand and have more than a year of experience switching between being a teleworker and working on-site. The NVivo and SPSS software were performed to reveal deeper data insights and apply non-parametric tests in order to compare findings with various demographic profiles. The findings revealed that environment, time management, and reward are the strongest motivational factors, whereas labour intensity and job security present the weakest relationships with teleworkers’ performance. Numerous implications and strategies to enhance their performance for both organizations and workers are provided. Firms can support a well-prepared environment and manage the flexibility of working time to increase employees’ effectiveness. Moreover, the result-oriented approach can be one of the tools in evaluating their performance rather than attending to their full working time at home. Doi: 10.28991/esj-2022-SPER-016 Full Text: PDF

Teachers with Participation to Enhance Students' Leadership Skills

Article

Full-text available

Aug 2023

This research aimed at carrying out the “Project of Teachers’ Participation to Enhance Students’ Leadership Skills at Sarakhunwittaya School,” which is a research series focusing on education in the 21st Century. The study applied participatory action research methodology that places emphasis on democracy in action, in which the research team and the research participants collaborated equally in planning, operating, observing, and reflecting on the results from 2 cycles - one cycle during each semester of the Academic Year of 2022. From the operations, changes, learning, and knowledge were expected. The research participants, which consisted of 20 teachers and 50 students, were the target group for development. The research results were collected by comparing the 3 phases, which was done before and after the operation of Cycle 1 and after the operation of Cycle 2, and the results follow. Firstly, the operation of the project led to consecutive improvements, which meant that the research participants had shown progressively higher levels of operations in enhancing the students’ leadership skills during the 3 phases. Moreover, the students had demonstrated greater leadership skills after the 3 phases as well. Secondly, the research team, the participants, and Sarakhunwittaya School learned many things, especially the importance of working collaboratively, which resulted in unity and in having better achievements than when working individually. Thirdly, knowledge was a result of the operation, which became a model that showed the causes and effects between the drives, the resistances to change, the solutions to the resistances to change, and the results called a “Model of Teachers with Participation to Enhance their Students’ Leadership Skills at Sarakhunwittaya School.”

Teachers with Participatory Action to Enhance 21st Century Learner Skills

Article

Full-text available

Jul 2023

This research aimed to enhance the 21st-century skills of students at Sarakulnawitaya School by focusing on communication skills, creativity, critical thinking, and collaboration. The research methodology was Participatory Action Research. The objectives of the research were threefold: 1) change occurred, 2) learning developed, and 3) knowledge gained from practical experience. The research involved 20 teachers as co-researchers and 50 students. The results of this study compared the average performance across three phases: before and after the implementation of Cycle 1, and after the implementation of Cycle 2. The findings indicated that: 1) The implementation of 55 predetermined strategies for enhancing learners' skills in the 21st century resulted in the increase of the average scores from 2.42 to 2.74 and 3.02, respectively, while students' communication, creativity, and analytical thinking, and teamwork skills improved as reflected in their average scores of 2.46, 2.77, and 3.06. 2) The research team, participants, and educational institution gained knowledge and learning from the various implementation phases, particularly in terms of team awareness, mutual assistance, systematic problem-solving, and collaboration. 3) The research yielded valuable insights into the relationship between driving forces that hinder change, methods for overcoming resistance, and the resulting changes. This knowledge is referred to as the "Teacher-Involved Model for Enhancing 21st-Century Learner Skills in Sarakulnawitaya School."

The Collaborative Power of Teachers to Strengthen Student’s Global Leadership Skills

Article

Full-text available

Jul 2023

This research was a Participatory Action Research (PAR) methodology to implement the project “The Collaborative Power of Teachers to Strengthen Student's Global Leadership Skills in Na-ngiw Wittayasan School”, which is part of the Doctoral Program in Educational Administration's research program on 21st-century education, Mahamakut Buddhist University, Isan Campus with the concept of "Cooperative Action for Better Change". From the Planning, Acting, Observing, and Reflecting (PAOR) 2 cycles. Cycle one for each semester in the academic year 2022, with 25 teachers as research participants and 640 students in the development target group and the objectives were: 1) To change the level of practice of the research participants and The Global Leadership Skills of students to improve. From the comparison of 3 phases: before and after the practice in the 1st cycle and after the 2nd cycle practice. 2) To create learning from practice and 3) to gain knowledge from practice. The results of the research revealed that 1) there was a change for improvement, respectively, for the teachers who were research participants, the average scores from the performance assessment results were higher, respectively, from 2.92 to 3.06 and 4.00. As for the students who are the target group for development, the Global Leadership Skills assessment was also at a higher level, respectively, from 2.47 to 3.17 and 3.59. 2) The research team, the research participants, and Na-ngiw Wittayasan School gained much proficiency. 3) Generate knowledge from practice that demonstrates the cause-and-effect relationship of the applied driving force that results in a change. Including, resistance to change and how to overcome resistance to change which in this research is called “Na-ngiw Wittayasan School Model: The Collaborative Power of Teachers to Strengthen Student’s Global Leadership Skills”

Collaborative Actions to Enhance Effective Teacher Skills

Article

Full-text available

Apr 2023

The project of the "Collaborative Actions to Enhance Effective Teacher Skills in Ban Nong Hua Wua School" was one of the research initiatives that aimed at enhancing the professional development of teachers to align with the new educational paradigms of the 21st Century. The project involved practical activities aimed at fostering collaborative efforts toward improving the skills of teachers at Ban Nong Hua Wua School. The present study employed the Participatory Action Research methodology, which is comprised of four iterative phases of Planning, Acting, Observing, and Reflecting. The study was conducted over two cycles, each comprising one semester of an academic year, specifically during the Academic Year of 2022. There are three goals in research: (1) Positive changes would occur following the implementation of the project, both in terms of the teachers’ professional development practices and the enhancement of the teachers’ skills. (2) Learning outcomes, resulting from the project's participatory approach, would be evident at the individual, group, and school levels. (3) The knowledge gained from the practical experience in the context of Ban Nong Hua Wua School should be used as a model for the continuous self-development of teachers in the future. Six teachers participated in the research project and were the target group for development. The study involved three phases of comparison: before the first cycle of practice, after the first cycle of practice, and after the second cycle of practice. The findings were as follows. Firstly, the implementation of the project had resulted in positive changes as expected. The teacher-researchers had demonstrated a higher level of practice and had improved their Teacher Skills. Secondly, the researcher, the teacher team, and the school recognized the importance of the statement: "Teachers and schools must never stop learning, never stop developing themselves, and never stop developing their teaching practices that impact students' learning." Teachers should be learners themselves, and schools should be organizations that promote learning. Teachers should strive to develop themselves to keep pace with the rapidly changing society, especially changes in the field of digital technology. They should utilize the widely available new knowledge found on the internet to benefit their self-development and work. Thirdly, the knowledge, which was gained from collaborative actions, will be used as a model for continuous self-development in the future. This model illustrates the cause-and-effect relationship between the driving forces for change, the factors that hinder change, and the ways to overcome obstacles until successful results are achieved. It is called the "Collaborative Actions to Enhance Effective Teacher Skills in Ban Nong Hua Wua School Model."

Sensemaking About the Organization–Occupation Relationship in Constructing Identification at Work: A Cross-Occupational Approach

Article

Full-text available

May 2023

Departing from the prior assumption that identification with organization and identification with occupation are constructed separately, we explore how employee identifications with these multiple targets are co-constructed at work, using a grounded-theory approach. An analysis of interview data collected from members of three occupations (engineers, human resource [HR] staff, and marketers) in a large global company reveals that organizational identity’s impact on employee identification is not independent of but significantly influenced by occupational identity; specifically, occupational identity provides a lens through which individuals actively interpret the organizational identity. Using the occupational lens, individuals engage in sensemaking about the alignment between organization and occupation and, based on this sensemaking, construct their identification with both targets. We identify four types of identification configurations constructed under the nexus of these organizational and occupational identity inputs: holistic, prioritized, parallel, and conditional identification, which vary systematically across occupations.

Doctoral Thesis - Decentralisation derailed by organisational inertia: A grounded theory study of the transition of the health-care system in Machinga, Malawi

Thesis

Full-text available

May 2023

Sandram Erixy Naluso

The managing of transition from a centralised to a decentralised service provision strategy has been touted as a solution to the complex challenges of delivering services in many organisational settings, including public health services in developing countries like Malawi. The main objective of this qualitative study was to develop a substantive grounded theory that elaborates on the transition of a health system from a centralised to a decentralised model in Machinga, Malawi. This study used the prescripts of the Straussian version of the grounded theory method proposed by Strauss and Corbin (1990). Participants in this study were members of the district health management team (DHMT) for Machinga, and central decision-makers from the Ministry of Health, Ministry of Local Government, the Department of Human Resource Management and Development, and the office of the President and Cabinet (OPC) in Lilongwe, selected initially using purposive sampling and subsequently through theoretical sampling. Various critical incidents depicting the process of decentralising the health system were gathered through 34 in-depth, individual and semi-structured interviews conducted with 25 research participants. These were central decision-makers and members of the DHMT in Machinga District. Data were analysed using open coding, axial coding, and conditional matrix, as prescribed by the Straussian version of grounded theory. The results of this study reveal a grounded theory labelled as decentralisation derailed by organisational inertia, which depicts the complex process of transition from a centralised to a decentralised strategy of health service provision in Machinga, characterised by two distinct and opposing interactional sub-processes of enabling and impeding patterns of activities. In the grounded theory generated by this study, enabling governance and threshold capabilities and collaborating for local health service delivery were parts of the enabling sub-process. However, these activities were undermined by four different activities that constitute the impeding sub-process. These impeding activities were: (1) central decision-makers striving to decentralise the health system when they did not support the process wholeheartedly due to personal fear of losing influence and power; (2) central decision-makers directing the transition to the decentralised model of health service provision, but without alignment and v commitment; (3) members of the DHMT struggling to gain internal organisational efficiency, in a context characterised by understaffing and persistent underfunding; and (4) the perpetuation of a culture of lack of maintenance of hospital assets (e.g. ambulances, equipment, and buildings). Ultimately, the imbalance and resistance arising from the interaction between the enabling and impeding sub-processes are at the core of the theory of decentralisation derailed by organisational inertia developed in this study. The variety of consequences of the inertia derailing the transition process of the health system is manifested through organisational inefficiency and ineffectiveness, poor service delivery, and dilapidated physical assets in the decentralised health system model. The central feature in this theory is the dominance of resistance in various ways at different stages in the transition process from centralised to decentralised health service provision in Machinga. The grounded theory that is generated in this study is discussed in relation to the literature on managing transitions in complex adaptive systems, systems thinking, and organisational inertia, thereby contributing new knowledge to the processual understanding of the micro-level activities and practices which depict the derailed decentralisation of a health system in an under-resourced, corrupt, and challenging environment. This study concludes that an integrative understanding of the processual dynamics, multi-level transition of a health system, and efforts to address the various dimensions of organisational inertia are critical to enhancing the process of decentralising a model of health service provision in an under-resourced context.

Collaborative Practices to Empower Teachers’ Capacities for the 21st Century

Article

Full-text available

Feb 2023

The objective of this research is to conduct an operation within the project entitled "Collaborative Practices for Empowering Teachers' Capabilities for the 21st Century in Benjamitra Wittaya School," which is one of the research project series related to the 21st century education under the Doctoral Program in Educational Administration, Mahamakut Buddhist University, Isan Campus. It employed Participatory Action Research (PAR) methodology and consisted of two cycles of Planning, Acting, Observing, and Reflecting (PAOR) in each academic semester in the 2022 academic year. The expected outcomes of this study included changes in learning and knowledge acquisition resulting from the practical application of the research findings. Moreover, 12 teachers participated both as co-researchers and as the target group for development in this study. The results of the study were evaluated and compared across three phases: before and after the first cycle of PAOR and after the second cycle of PAOR. The findings revealed the followings: 1) a positive change had occurred where a teacher-researcher practiced self-empowerment to develop greater capabilities for the 21st century and both the teacher and their students demonstrated an increased ability to meet the demands of the 21st century. 2) the researcher, co-researchers, and school personnel gained an understanding of the benefits of utilizing the principle of collaborative work, which resulted in more effective outcomes compared to individualistic approaches. This confirmed the significance of the Participative Leadership Theory, which is founded on the idea that combining the thoughts of multiple individuals leads to better decision-making compared to relying solely on an individual's perspective. 3) a grounded theory emerged from practical experience referred to as the "Collaborative Practices Model for Empowering Teachers' Capabilities for the 21st Century in Benjamitra Wittaya School" in this research work.

Relational Capabilities into Small- and Middle-Sized Firms: a Mind-Blowing Strategic Asset

Article

Full-text available

May 2023

This article provides a more comprehensive view of relational capabilities (RC) as strategic issues (SI) within small and medium enterprises (SMEs). As SMEs have assumed high relevance in different business sectors and research fields, RC have demonstrated a crucial role in addressing various SI to overcome business challenges. Therefore, through the lens of the relational-based view, we highlight how RC are critical for SMEs, proposing a prescriptive description of RC to be managed by SMEs. Under an ontological realism and pragmatism approach, we adopt rational explanations and develop sets of recommendations within the current RC structures through a systematic literature review of 40 case studies published from 1994 to 2022. This study uncovered implicit features of RC as SI in different SME contexts. The findings reveal five RC latent factors, relational issues, collaboration, networks, innovative relationships, and relational performance to support various SI. The main SI identified were skills and behaviors, business relevance, connections and partnerships, disruptive innovation, and partner integration. Therefore, by presenting a qualitative RC conceptual framework, this research offers a linking mechanism on how RC guide SI in SME contexts. This study was conducted to respect an ontological realism and pragmatism approach for judging the validity and quality of findings adopting an epistemological postpositivist approach ensuring (1) credibility, (2) transferability, (3) dependability, and (4) confirmability of the data. It contributes to the social capital and dynamic capabilities literature by expanding, through a relational-based view, the understanding of the relevant role of RC in managing various SI within the context of SMEs.

How transparent are quantitative studies in contemporary technology education research? Instrument development and analysis

Article

Full-text available

May 2023
INT J TECHNOL DES ED

Transparency in the reporting of empirical studies is foundational to a credible knowledge base. Higher levels of transparency, in addition to clarity in writing, also make research more accessible to a diverse readership. Previous research reviewed how transparently reported qualitative, interview-based, studies were in contemporary technology education research (Buckley et al. in Int J Technol Des Educ, 2021a. https:// doi. org/ 10. 1007/ s10798-021-09695-1). The results illustrated that no article was fully transparent and that authors tended to be less transparent in some areas, such as the management of power imbalances and a saturation point, than in others, such as the methodology adopted and research setting. This article presents a similar study, however the focus of the investigation was on contemporary quantitative technology education research. An analysis of 46 articles revealed again that no article was fully transparent and that authors tended to be more transparent in some areas than others. Interestingly, the areas where authors or quantitative research tended to be more or less transparent were similar to the areas in which authors of qualitative research tended to be more or less transparent. These results have use in supporting researchers in the clear and transparent reporting of the empirical work and could be useful in the development of guides or support material for academic writing.

Under the surface and far apart: hidden discord in global virtual teams

Thesis

Full-text available

Feb 2023

David Drabble

With the development of advanced information communication technology, globally dispersed teams have become increasingly common, and research on such teams is likely to have increased importance following COVID-19. Despite the presence of numerous factors that make discord more likely in such teams, from language asymmetries and cultural differences to technological mediation and differing communication habits, no prior research has addressed misunderstandings, non-understandings, and hidden disagreements (which I label ‘hidden discord’) in global teams. This study used semi-structured interviews and documentary evidence including global team email interactions to investigate the question “How does hidden discord impact global virtual teams?” Using an abductive analytical approach, the research found that when remote, it is more difficult for team members to enter ‘clarification cycles’ where misunderstandings and hidden disagreements can be noticed, which leads to a variety of incidents that must be managed. This study identified and categorised incidents of hidden discord, presenting six sub-categories of hidden discord, including ‘undiscussed disagreements’ and ‘repressed conflicts’ which have not previously been identified in the GVT literature. Importantly, the research found that the same types of discord can have widely varying outcomes depending on the pathways taken, with the process being affected by the team conditions, triggers and communications medium used when the discord was revealed. The highly detailed accounts of these incidents revealed that when the emotional impact of these incidents was not contained effectively, teams became less efficient and had less common ground, leading to splits in the teams, reducing trust, cohesion, and authority of existing leaders. The study also found several protective factors against hidden discord, including communication skill and previous collaborations, and possible interventions such as creating common vocabulary, toleration of difference, and frequent synchronous communication. Whilst this research shows the tendency for dispersed teams to avoid and repress when experiencing communication difficulties it also shows that an array of communication techniques and technologies can prevent, identify and manage hidden discord, ensuring incidents are dealt with through compromise and sensemaking, and creating opportunities for global teams to improvise and resolve underlying difficulties.

National Digital Infrastructure and India’s Healthcare Sector: Physician’s Perspectives

Article

Feb 2023

Patient-centric digital infrastructure can potentially enhance the efficiency of healthcare systems. However, even in developed nations, evidence suggests low adoption rates for such infrastructure and lack of support from clinicians is considered as one of the most critical hindering factors. In this study, we examine physicians' perceptions of the proposed large-scale information technology initiative in India that aims to transform the health sector and provide universal health coverage to all residents of India. We employed the information ecology lens to understand the broader changes in the healthcare system that could result from the initiative. We use focus group discussion and in-depth interviews to comprehend the perceptions of doctors about the initiative. Drawing upon Foucault’s conceptualization of power, we find that physicians, the key stakeholders in this initiative, are skeptical about the changes in the locus of power in the new ecosystem. Specifically, they perceive that knowledge power has shifted from a historical “expert knowledge power” to power related to “data management.” The physicians believe that changes are expected to manifest through monitoring, controlling, and managing the data rather than providing knowledge-based services. We present recommendations to engage physicians' perspectives in implementing large-scale patient-centric digital infrastructure.

Nähe als Bedingung – Die Formation von Konsortien interorganisationaler Kollaborationsprojekte zwischen Wissenschaft & Wirtschaft

Chapter

Feb 2023

Interorganisationale Kollaborationsprojekte verbinden heterogene Partner und bringen neues Wissen und Innovationen hervor. Die bisherige Forschung zu solchen Projekten hat sich ausführlich mit dem Effekt aber kaum mit der Formation der Projektkonsortien befasst. In unserem Beitrag rekonstruieren wir die Formation von 24 staatlich geförderten Kollaborationsprojekten, in denen sich Partner aus Wissenschaft und Wirtschaft temporär verbunden haben. Dabei fragen wir insbesondere danach, wie die FormationsprozesseFormationsprozesse durch kognitive, organisationale, soziale, institutionelle und geographische Formen von Nähe. Formen von Nähe zwischen einzelnen Partnern strukturiert werden. Im systematischen Vergleich der Fälle zeigen wir, wie die Einbettung der Akteure in mehrdimensionale Nähe-Beziehungsnetzwerke die Formation der Konsortien erklärt. Ausgehend von unserem Material formulieren wir 8 Propositionen, die identifizierte Muster im Formationsprozess beschreiben.

PENGARUH PENDEKATAN KUALITATIF DALAM RISET PEMASARAN DAN PENGUKURAN PADA KINERJA BISNIS

Article

Full-text available

Jan 2023

This study aims to discuss qualitative approaches in marketing research as part of measuring business performance today. This research examines the similarities and differences between three qualitative research methods: phenomenology, grounded theory, and ethnography. Research will be beneficial to the development of theories and will assist in the making of sound business decisions. This study demonstrates that qualitative research methods are now considered appropriate for use in consumer research as well as marketing in general. This article presents a research method that takes a qualitative approach and discusses some of the potential applications of that method in marketing research and the measurement of business success.

Toward a cashless economy: Exploring Drivers of Mobile Wallets Adoption from Consumers’ and Service Providers’ Perspectives

Article

Dec 2022

Creating a coworking space: motivations and sustainability after the COVID-19 crisis

Conference Paper

Full-text available

Oct 2022

Finally Throwing Those Wellies Away? Collaborating in Search of a Solution for Venice Flooding

Article

Full-text available

Oct 2022
ENVIRON MANAGE

Collaborative governance is often advocated as a way to address ‘messy’ problems that individual stakeholders cannot solve alone. However, whereas stakeholders’ participation brings a broad range of response options to public decision-making, the complexities of the perspectives at stake may also lead to conflicts and stalemates. This is especially true in collaborative environmental governance, where conflict is common and stakeholders’ interdependence in more than one arena tends to be frequent. Based on a longitudinal field study, we explore how to break stalemates in collaborative environmental governance when they occur, and move the collaboration towards a shared decision. The successful collaborative decision-making for the defence of Venice against floods represents our empirical setting. Our findings show that, in this context, the combined effect of three factors seems to be important to break stalemates and lead stakeholders towards a shared decision in collaborative environmental governance: stakeholders’ reactivation, fear of marginalization and leaders acting as orchestrators.

Taking Advantage of the Pandemic Hybrid Experience: Rational Workplaces for Academic and Business Activity

Conference Paper

Full-text available

Oct 2022

Buddhist Way School with Performance as a Model: A Grounded Theory Study

Article

Sep 2022

This was a qualitative research study, which utilized systematic Grounded Theory methodologies and was conducted at the Dhammavithi School (alias), which has been recognized as an exemplary Buddhist Way School from the perspective of those, who had witnessed the phenomenon. The results of the research presented a procedural theory that illustrated the following two important operational characteristics of this school: 1) it was operated by utilizing the principle of “Dtrai Sìk-Kăa,” and 2) it was managed by utilizing the twenty-nine ways of Buddhist identity. There were three important reasons for the implementation of such methods: 1) the problems, 2) inspiration & expectations, and 3) cooperation from communities, schools, and temples. Therefore, this led to the following two key strategies: 1) determining the school's aspirations, visions, and identities to work together; and 2) determining the roles of the personnel that could emphasize the adoption of the Buddhist ways of life under the contextual conditions, in which students were at risk and the intervening conditions had created an integrated student care system. Many positive results led the Dhammavithi School (alias) to be recognized as an exemplary Buddhist Way School.

Heroes from above but not (always) from within? Gig workers’ reactions to the sudden public moralization of their work

Article

Sep 2022
ORGAN BEHAV HUM DEC

How do individuals react to the sudden public moralization of their work and with what consequences? Extant research has documented how public narratives can gradually moralize societal perceptions of select occupations. Yet, the implications of how workers individually respond and form self-narratives in light of—or in spite of—a sudden moralizing event remain less understood. Such an understanding is even more critical when workers are weakly socialized by their organization, a situation increasingly common today. During the COVID-19 pandemic, radically shifting public narratives suddenly transformed grocery delivery work, previously uncelebrated, into highly moralized “heroic” pursuits. Drawing on interviews (n = 75), participant artifacts (n = 85), and archival data (e.g., newspaper articles), we find that these workers (here, shoppers on the platform organization Instacart), left mainly to themselves, exhibited varying responses to this moralizing and that their perceived relations to the organization, customers, and tasks shaped these responses. Surprisingly, those who facilely adopted the hero label felt morally credentialled, and they were thus likely to minimize their extra-role helping of customers and show low commitment to the organization; in contrast, those who wrestled with the hero narrative sought to earn those moral credentials, and they were more likely to embrace extra-role helping and remain committed to moralized aspects of the work. Our study contributes to literatures on the moralization of work and narratives by explaining why some workers accept a moralized narrative and others reject or wrestle with it, documenting consequences of workers’ reactions to such narratives, and suggesting how a moralized public narrative can backfire.

Who are the Empowered Employees: Those with High Work Performance or High Ethical Behavior?

Article

Full-text available

Sep 2022
J BUS ETHICS

Although empowering leadership is central to employees, leaders, and organizations, few studies have examined follower behavior and its role in incentivizing leaders to engage in empowering leadership. We use an exploratory, sequential mixed methods approach to explore comprehensively the influence of employee characteristics (i.e., work performance and ethical behavior) and leader-perceived threats on empowering leadership. We conducted two studies—the first entailed in-depth interviews of 24 managers from different industries to identify (i) the primary employee factors that determine empowering leadership and (ii) the types of leader-perceived threats. The five employee factors and three leader-perceived threats identified lay the groundwork for the quantitative research in the second study. We used leader–member exchange theory and social dominance theory in analyzing data from 357 pairs of employee–supervisor questionnaires. The analysis confirmed the importance of employee ethical behavior (versus work performance) in predicting empowering leadership, and the crucial role of leader trust in connecting employee ethical behavior and work performance with empowering leadership. Leader-perceived power threats negatively influence empowering leadership and mitigate the positive impact of leader trust on empowering leadership. Thus, this study extends the literature’s perspective about empowering leadership to include ethical concerns and leader–member interaction.

Different response paths to organizational resilience

Article

Full-text available

Oct 2022
SMALL BUS ECON

Plain English Summary There are different ways organizations make the most out of a surprising challenge to enhance performance, adjust, and pivot for new opportunities. The COVID-19 pandemic has challenged organizations in different ways—some experienced near-exponential increases in demand, whereas others saw their entire business evaporate overnight. Despite a continuum in the severity of these challenges, they require resilience. But how does resilience happen in organizations? Our study examines different responses to a challenge that, while originating from the same adverse event (COVID-19 pandemic), impacted organizations and their decision making differently. We find three patterns of responses that provide options for how organizations might approach challenges based on the impact they experience. First, some organizations fell into sudden, exponential demand—requiring simple decision-making rules to make incremental changes to support rapid scaling. Second, other organizations faced operational challenges and found ways to repurpose existing structures to maintain business operations. Finally, some organizations appraised their situation as an imminent threat to organizational survival, requiring rapid, wholesale changes to the business model in the form of pivots. Thus, the principal implication of this study is that organizations have different experiences from the same precipitating event, and they should ensure they align firm decision making, strategic initiatives, and operational activities to best promote resilience.

Going global: The influence of transformative experience on social entrepreneurial decisions to internationalize

Article

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Aug 2022

Despite increased importance of SEs in the global marketplace, limited research in social entrepreneurship addresses internationalization, and fewer from a behavioural perspective. We fill this gap by investigating the SE manager’s behavioural attributes and their influence on the decision of social entrepreneurs to become international social entrepreneurs (ISEs) through an exploratory design using content analysis and interviews. All social entrepreneurs were driven to address social change by a strong social conscience; however, this research finds that ISEs shared an urgent and personal call to action. This sense of urgency developed from transformative experiences that altered their views of the world and their place within it. Domestic social entrepreneurs were motivated primarily by their social conscience, shared background, and the timing of the social enterprise opportunity, factors previously identified in research.

Industry 4.0 in Family Firms

Chapter

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Jan 2022

Family firms’ innovative behaviour is the subject of substantive research that has seen a steep development in the last decade. Initially, innovation of family firms was compared to non-family firms. Recently, the examination has taken an in-depth perspective into the heterogeneity of family firms, becoming more scientifically rigorous and yielding deeper insights into the topic. However, the recent crucial trends of digitalization and Industry 4.0 have been little examined into the family business context. Industry 4.0 is the next industrial revolution and will transform many industries. From an Industry 4.0 perspective and for this transformation process it is important to understand the different types of firms that inhabit the economy. Thus, the need to understand how family firms, the most ubiquitous type of organization in any world economy, adopt Industry 4.0 technologies is fundamental. Currently, although there is rationale for synthesis, the two research areas are siloed and this creates a gap in knowledge. This study contributes to the development of such synthesis between family firm and Industry 4.0 research, by first discussing each area’s core characteristics, generating motivation and rationale for specific research questions to be answered in future studies.KeywordsIndustry 4.0Family firmsInnovation

Changing the C-Suite: Opportunities and threats for leadership diversity and equality

Article

Full-text available

Aug 2022
MANAGE DECIS

This study examines the decision-making processes surrounding C-Suite changes, to help understand the extent to which these processes may help or hinder progress towards greater diversity and equality at Board and senior leadership levels. Since acquisition of corporate entities by PE investors is known to trigger more frequent changes in leadership than in other corporate situations, and its influence on global corporate structures continues to expand, it was targeted as a critical context for exploring the issue. In-depth semistructured interviews were undertaken with 23 senior investors from 19 different PE firms, examining how incumbent leadership capability is assessed, how decisions regarding changes to incumbent leaders are made, and how existing approaches might influence leadership equality and diversity. The findings reveal a common reliance on informal approaches for informing decisions regarding C-suite changes, on subjective and/or anecdotal opinions of leadersâ€™ suitability, and an overreliance on past experience rather than capability or potential when identifying suitable replacements. Evidence of heuristics and biases emerged, including a bias for maintaining incumbent leaders, even in light of concerns regarding their capability or suitability, thereby inhibiting efforts to improve diversity and perpetuating inequality. This paper explores the decision-making processes undertaken within organisations to determine Csuite changes, a relatively unexplored area, which plays a key role in the upward mobility of a diverse workforce. The study engages directly with decision-makers to examine real-life decision-making situations and explores the findings with reference to theory from occupational psychology and behavioural economics, providing a rich exploration of potential limitations and consequences of current practices for equality and diversity.

How spatial proximity facilitates distant search – a social capital perspective on local open innovation

Article

Full-text available

Jul 2022

Distant search has evolved from the open innovation literature as an efficient mechanism to access external knowledge from heterogeneous fields of expertise. Despite its popularity and proven benefits, companies face multiple barriers to benefitting from distant search. In this study, we explore a local open innovation approach in which the spatial distance between solution-seeking firms and problem solvers was deliberately reduced to combine the benefits of distant search with those of spatial proximity. We studied eight local open innovation events and found that spatial proximity supports the implementation of open innovation, overcoming challenges of initiating organisational change towards openness, establishing trusting relationships for knowledge exchange, and successfully applying the external knowledge. By identifying social capital as the key success factor in local open innovation, our study contributes to the theoretical foundations of open innovation by showing how the dimensions of social capital enable key actions in each process phase.

The influence of anger and sunk cost effect on project status: an extension to portfolios of projects.

Thesis

Sep 2021

This research focuses on anger and sunk cost effects as sources of cognitive bias and also portfolio interactions in relation to the retention/termination decisions on projects. Departing from a traditionally narrow and quantitative perspective of traditional project appraisal, this study investigates a wider psychological view of investment project decisions within four project management groups. The thesis emphasises that the role of the specific emotion of anger is influenced by the past sunk cost of projects and the effects of a portfolio of projects across the whole firm. In the sense that project retention is perceived to be a positive outcome of anger, it has arguably been neglected in empirical entrepreneurship and strategic decision-making research, but this study claims that the retention and termination of projects may be analysed using psychological theories of emotions. A case study based on a Palestinian holding company, therefore, investigates the influence of anger, the sunk cost effect and portfolio considerations on project retention and termination. The holding company under study operates in an uncertain political context likely to be a rich laboratory eliciting high levels of anger, thus highlighting their role. This study conducts fifteen emotion assessment surveys using a STAXI-2 inventory and content and thematic analyses of fifteen interviews, adopting multi-levels of analysis, and claims to make contributions to the entrepreneurship, strategic decision-making and psychology literatures. The analysis reports that anger has an important emotional influence on decisions. It demonstrates three main findings, i.e. mostly positive associations between anger, the sunk cost effect and portfolio considerations and project retention. It also presents four subsidiary findings. Hope emerged as the second most important emotion and is claimed to be associated with project retention. Other emotions also co-exist with anger and may have influenced retention decisions, and findings reveal an association between corporate identity (i.e. a factor emerged from data) and project retention. Finally, in an atypical case, anger is found to encourage project termination.

2021balatiaphd

Thesis

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Sep 2021

Aiming for legitimacy but perpetuating clichés - Social evaluations of the entrepreneurial identity

Article

Full-text available

Jul 2022
ENTREP REGION DEV

The positive evaluation by society of entrepreneurs as a social group is hugely important because it determines that group's legitimacy. However, researchers have tended to neglect the role of society in social evaluations and also that constructing them is a multilevel process. This knowledge gap has prompted us to investigate how entrepreneurs are perceived and evaluated (1) from the societal perspective, (2) from the entrepreneurs' own perspective on entrepreneurial identity, and (3) from the entrepreneurs' perspective on society's views on them. We contribute to the literature by proposing a model that connects entrepreneur identities and the social evaluations of entrepreneurs. The multilevel and cross-level analysis of the evaluations of entrepreneurs linked to the individual and social entrepreneur identities reveal inconsistencies and potential trade-offs. We base this analysis primarily on a sorting study of visual representations of entrepreneurs published in the media. Although the entrepreneurs perceive the entrepreneurial identity more positively and seriously than society in general, they do not construct visual representations to convey this positive identity to the public. Finally, the results underscore the usefulness of visual analyses in revealing stereotypes.

Governing Cybersecurity from the Boardroom: Challenges, Drivers, and Ways Ahead

Article

Full-text available

Jul 2022
COMPUT SECUR

Overall, the responsibility to oversee cyber-risk management in modern organisations lies with the Boards of Directors. However, evidence suggests that boards are not nearly as engaged in cybersecurity as they are in other areas of oversight. Through the lens of neo-institutional theory, we investigated key drivers and major impediments to directors’ engagement with cybersecurity. We conducted 18 interviews with non-executive directors from 43 organisations to cast light on current cybersecurity practices and on the factors that drive directors’ engagement. Our findings emphasise that regulations are the most influential driver (coercive pressures). However, directors are not always completely aware of their duties and liability concerning cybersecurity oversight. Further, our study highlights that personal experience and background shape directors’ engagement with cybersecurity (normative forces). Our analysis also shows a frequent over-reliance on a single board member with cyber-experience. Lastly, the secrecy that characterises cybersecurity reduces the opportunity for directors to replicate best practices across organisations (mimetic forces). Directors’ engagement with cybersecurity is marginally driven by holding multiple board roles and by the influence of external consultants. A stronger role is played by the mediatic nature of some cyber-breaches and by a prominent “push reporting” approach in cybersecurity (organisational factors). We offer a series of evidence-based practical recommendations to enhance directors’ engagement in this crucial area, ranging from strengthening existing regulations, to codifying cyber-reporting best practices.

Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward

Article

Jul 2022
Int J Organ Anal

Purpose Based on the scarcity and the fragmented nature of the literature in the field of knowledge management (KM) and crisis, this paper aims to present a systematic literature review of these two constructs, interlinking the literature in KM to the prevention, preparedness, response and recovery (PPRR) phases framework. The output is a critical discussion on the state of the literature in the field, and an overview of avenues for future research. Design/methodology/approach The methodology adopted in this paper is that of a systematic literature review. Using the Scopus database, this study presents the findings that emerged from 59 publications in the field of KM and crisis. Findings Through the application of a systematic literature review, this paper categorizes 59 publications on KM according to the different stages comprising a crisis. The implications of each paper are discussed and critically analyzed, acting as the basis of areas for future research. Originality/value This paper is the first to offer a systematic review of the literature on KM in contexts of crisis by integrating the literature into a well-defined PPRR framework. Furthermore, the discussions presented in this review may be used by practitioners as a basis/starting point to identify relevant literature on different phases of crisis, while scholars may use this paper to further develop studies in KM and crisis management.

Investigating the Influence of a Cobot's Average Tool Center Point Speed on Human Work Behavior in a Cooperative Human-Robot Collaboration Assembly Station

Article

Jan 2023

UMI PhD THESIS BOOK 2018 full document

Thesis

Full-text available

Dec 2022

Alfred Wamurubu

Influence of e-Governance on Public Financial Accountability at Uganda Revenue Authority

Ambiguous loss in organ donor families: A constructivist grounded theory

Article

Nov 2022
J CLIN NURS

Aims and objectives: Explore families' experiences when being approached for organ donation authorisation after brainstem death. Background: The complexities of potential organ donor families' experiences include challenges related to emotional distress, coping with the loss and the organ donation decision-making process, and support needed. A lack of conceptual clarity was found concerning families' experiences when being approached for organ donation authorisation, which guided the study. Design: Constructivist grounded theory. Methods: Seventy-one participants, including healthcare professionals and families, were recruited from two large hospitals in Chile between 2017 and 2019. Field notes, documents (n = 80), interviews (n = 27) and focus groups (n = 14) were collected and analysed following Charmaz's constructivist grounded theory principles and practices until theoretical saturation was reached. The study is reported using the COREQ checklist. Results: A third type of ambiguous loss of bereaved families' experience was developed as a fourfold process: (1) impending loss, (2) confirming loss, (3) ambiguous loss and organ donation decision-making and (4) organ donation as a third type of ambiguous loss. This grounded theory expands the concepts of ambiguous loss by Boss, dying by Glaser and Strauss and grief by Brinkmann, enabling explanation of families' experiences. Conclusion: Families of potential organ donors develop a highly complex grieving process, which may play a significant role in the organ donation decision-making process. Ambiguity is embedded in how donor families reframe the existence of the donor through the act of giving life. Relevance to clinical practice: The findings shed light on families' experiences on the organ donation process after brainstem death. The study can be used in nursing practice, education and to inform policy nationally and globally, mainly due to the current focus on quantitative measures and legislative changes fostering individual decision-making. Patient or public contribution: Families contributed through their first-hand experiences of the organ donation process.

Manifestación de las normas y contra normas de la ciencia en el interés de investigadores de ciencias sociales para compartir datos de investigación

Thesis

Full-text available

Jul 2021

Hoy en día, existen diversas iniciativas que promueven la apertura de datos científicos; en consecuencia, es pertinente estudiar la postura de los investigadores sobre el tema y verificar como ésta coincide con la estructura normativa de la ciencia propuesta por Robert K. Merton e Ian I. Mitroff. El objetivo de esta tesis es analizar el interés de investigadores de ciencias sociales en compartir datos de investigación con base en el espectro de las normas y contra normas de la ciencia, a fin de comprender de qué forma ellos coinciden o difieren con la apertura de datos científicos. La investigación se desarrolló de acuerdo con el enfoque constructivista de la teoría fundamentada. Se realizaron entrevistas semiestructuradas a 12 investigadores sociales; quienes compartieron su postura y experiencia en torno a la apertura de los datos que poseen. Los testimonios de los investigadores entrevistados fueron procesados por medio del análisis comparativo constante y con el uso del programa ATLAS. ti versión 8. Los resultados revelan que en el interés de los científicos sociales en compartir datos está presente una inclinación por compartir selectivamente, perpetuar el sistema, proteger la privacidad y tener en cuenta los recursos disponibles. Asimismo, en dicha inclinación se manifiestan las normas y contra normas de la ciencia cuya presencia es variable según las circunstancias. Luego se emplea el concepto de ambivalencia sociológica para dar cuenta de las tensiones experimentadas por los participantes al tratar la distribución de datos y se plantea una redefinición de las normas y contra normas en el marco de la apertura de datos en la ciencia. Se considera que los hallazgos de esta investigación son importantes pues permiten comprender cuál es el interés de los investigadores sobre la apertura de datos en la ciencia y cómo éste se asocia con la estructura normativa de la ciencia. Finalmente, los resultados son relevantes pues se trata de un fenómeno que ha sido estudiado escasamente en el contexto mexicano; por lo anterior, podría ser de utilidad en la elaboración de lineamientos para promover la práctica de compartir datos en la ciencia.

INSTITUTO POLITÉCNICO NACIONAL SECRETARÍA DE INVESTIGACIÓN Y POSGRADO CENTRO DE INVESTIGACIONES ECONÓMICAS, ADMINISTRATIVAS Y SOCIALES

Thesis

Jul 2021

Hoy en día, existen diversas iniciativas que promueven la apertura de datos científicos; en consecuencia, es pertinente estudiar la postura de los investigadores sobre el tema y verificar como ésta coincide con la estructura normativa de la ciencia propuesta por Robert K. Merton e Ian I. Mitroff. El objetivo de esta tesis es analizar el interés de investigadores de ciencias sociales en compartir datos de investigación con base en el espectro de las normas y contra normas de la ciencia, a fin de comprender de qué forma ellos coinciden o difieren con la apertura de datos científicos. La investigación se desarrolló de acuerdo con el enfoque constructivista de la teoría fundamentada. Se realizaron entrevistas semiestructuradas a 12 investigadores sociales; quienes compartieron su postura y experiencia en torno a la apertura de los datos que poseen. Los testimonios de los investigadores entrevistados fueron procesados por medio del análisis comparativo constante y con el uso del programa ATLAS. ti versión 8. Los resultados revelan que en el interés de los científicos sociales en compartir datos está presente una inclinación por compartir selectivamente, perpetuar el sistema, proteger la privacidad y tener en cuenta los recursos disponibles. Asimismo, en dicha inclinación se manifiestan las normas y contra normas de la ciencia cuya presencia es variable según las circunstancias. Luego se emplea el concepto de ambivalencia sociológica para dar cuenta de las tensiones experimentadas por los participantes al tratar la distribución de datos y se plantea una redefinición de las normas y contra normas en el marco de la apertura de datos en la ciencia. Se considera que los hallazgos de esta investigación son importantes pues permiten comprender cuál es el interés de los investigadores sobre la apertura de datos en la ciencia y cómo éste se asocia con la estructura normativa de la ciencia. Finalmente, los resultados son relevantes pues se trata de un fenómeno que ha sido estudiado escasamente en el contexto mexicano; por lo anterior, podría ser de utilidad en la elaboración de lineamientos para promover la práctica de compartir datos en la ciencia.

Texture Analysis and Feature Extraction in Tumor Skin Cancer: Survey

Article

Full-text available

Oct 2022

Asmaa Abdul-Razzaq Al-qaisi

Abstract Texture is a term used to characterize the surface of objects and region and represents main features in pattern recognition and image processing. The concept of image or object, and is defined as a function of the brightness’s spatial fluctuation intensity of pixel or shape, analysis of texturemay be classified into four distinct categories (structural, statistical, transform, and a model-based approach). The purpose of feature extraction is to convert an image to a matrix vector and to create a unique representation of signal values. The term “feature extraction” refers to the process of extracting features from an image without the use of any processing procedure. This article presents the main texture strategies extracted such as co-occurrence matrix, gradient, contrast, DCT, DWT, fractal, and PCA are used for analysis image skin tumors and compare, combine these strategies to reach a high diagnostic accuracy by computational complexity to reduce the challenge example (rotation, noise, etc.) to become familiarwith themany sorts of features that may be utilized in DIA (digital image analysis) for future researchers are provided. Keywords Image processing · Feature extraction · Texture analysis · Skin cancer

Texture Analysis and Feature Extraction in Tumor Skin Cancer: Survey Asmaa Abdul-Razzaq Al-qaisi and Luay Edwar

Conference Paper

Full-text available

Oct 2022

Asmaa Abdul-Razzaq Al-qaisi

Abstract Texture is a term used to characterize the surface of objects and region and represents main features in pattern recognition and image processing. The concept of image or object, and is defined as a function of the brightness’s spatial fluctuation intensity of pixel or shape, analysis of texturemay be classified into four distinct categories (structural, statistical, transform, and a model-based approach). The purpose of feature extraction is to convert an image to a matrix vector and to create a unique representation of signal values. The term “feature extraction” refers to the process of extracting features from an image without the use of any processing procedure. This article presents the main texture strategies extracted such as co-occurrence matrix, gradient, contrast, DCT, DWT, fractal, and PCA are used for analysis image skin tumors and compare, combine these strategies to reach a high diagnostic accuracy by computational complexity to reduce the challenge example (rotation, noise, etc.) to become familiarwith themany sorts of features that may be utilized in DIA (digital image analysis) for future researchers are provided.

Building then dismantling relational coordination: Mechanisms that distinguish functional and dysfunctional dynamics between HR practices and relational coordination

Article

Aug 2022

With the growing importance of relational coordination in today's multidisciplinary, interdependent work environment, practitioners are faced with challenges in designing and implementing relationship‐oriented HR practices. We aim to identify key mechanisms either enabling or inhibiting the functional interplay between HR practices and relational coordination. Through an inductive qualitative study of a newsroom organization in Korea before and after the changes in its HR practices, we compared and contrasted functional and dysfunctional dynamics among HR practices, interpersonal relationships, and relational coordination. Before the changes, reporters coordinated across levels and functions as HR practices integrated formal and informal interactions and supported the shared notion on which professional behaviors and values are expected of a reporter. However, with the changes in HR practices, relational coordination among reporters dismantled as they experienced segregation between formal and informal interactions and upheld two different notions of journalistic values. Reporters were divided into two separate informal groups which rarely overlapped with formal work groups and these segregated interactions prevented reporters from sharing knowledge across levels and functions. Further, with the conflicting notion of journalistic values, reporters constantly debated over specific goals of practicing journalism and expressed disrespect toward those who held a different set of journalistic values. These findings redirect research by highlighting the fragility of relational coordination and the importance of designing HR practices which reflect formal and informal relational dynamics among employees and consolidate members under the same shared notion of professional values.

Resource Orchestration in Hub-Based Entrepreneurial Ecosystems: A Case Study on the Seaweed Industry

Article

Aug 2022

Hub-based entrepreneurial ecosystems (HEEs) have become an important venue for entrepreneurship. This study examines how ecosystem-specific resources and capabilities are orchestrated by ecosystem actors (i.e., hub firms and ecosystem entrepreneurs) to support the development of new ventures in the context of HEEs. Using an explorative single case study approach, we uncover nine distinctive resource orchestration subprocesses that are grouped into three aggregate processes that help sustain enduring entrepreneurship in the HEE context. Our findings extend and complement the literature on entrepreneurship and ecosystems by developing a new resource orchestration model and by illustrating how resource orchestration in an HEE facilitates the synergies across ecosystem ventures as well as the synergies between hub firms and ecosystem entrepreneurs in coexploring and coexploiting new opportunities.

Being “top‐ranked” without “causing troubles”: Comparing federal and provincial immigration pathways for Chinese international students in Canada

Article

Aug 2022

Canada's immigration selection regime uses a combination of human capital measures and direct employer involvement to select economic immigrants, emphasizing pre‐arranged employment as critical to secure permanent resident status. This trend affects international students in unique ways. We interviewed 17 Chinese women international students residing in Canada about their decision to study and desire to stay in Canada. Participants faced difficulties in accumulating adequate employment records for immigration applications and employer‐driven immigration pathways put them at considerable risk of deskilling and exploitation. When comparing available immigration pathways, we found that participants had more success with provincial programmes than federal ones because of the availability of flexible pathways, greater options and lower requirements for eligibility. We conclude with three policy recommendations to highlight the importance of periodic revisions to selection criteria to balance human capital measures and employer reliance to retain talented foreign workers in Canada.

Le corps dans l’espace organisé, l’organisation de l’espace qui prend corps : l’embodiment au sein des espaces de coworkingThe Body in Organised Space, Organized Space Being the Body: Embodiement in Collaborative SpacesEl cuerpo en el espacio organizado, la organización del espacio que toma cuerpo: el embodiment dentro de los espacios de coworking

Article

Full-text available

Jan 2022

Resource Orchestration and Scaling‐up of Platform‐Based Entrepreneurial Firms: The Logic of Dialectic Tuning

Article

Aug 2022

The emergence of platform‐based entrepreneurial firms (PBEFs) and their rapid scaling holds considerable implications for the theory and practice of firm growth in the digital economy. Building on the resource‐based view, we seek deeper insights into the question of how PBEFs orchestrate resources to scale up in the context of platform ecosystems. We conduct an in‐depth longitudinal case study of Tencent, one of the largest PBEFs in the world, and develop an inductive process model based on the logic of ‘dialectic tuning’. We uncover the specific actions and capabilities that PBEFs possess and employ to scale up a platform ecosystem, as manifested in a complementary set of concrete organizational practices enacted at different stages of the growth trajectory. We unveil an important boundary condition that has hitherto remained implicit in the literature on firm growth driven by platform‐based business models. Our findings diverge from the conventional perspective which predominantly associates firm growth with the characteristics of internal resources and capabilities. We argue that the relational properties of interaction and integration between internal and external resources are what gives rise to the capabilities needed to scale up a platform. Thus, we extend and refine the resource‐based view by explaining the evolving patterns of resource orchestration and management of PBEFs in terms of the interplay between the focal platform and its ecosystem partners.

Professionals with Disabilities: Crafting Career Success and Engagement

Article

Full-text available

Jul 2022

Research and public policy suggest that organizations have a responsibility to create supportive environments for people with disabilities. These individuals continue to face barriers and often find themselves underemployed relative to their skills. Previous research focuses on barriers to employment. This paper explores the career strategies and work engagement of people with disabilities with careers that reflect their educational accomplishments. Qualitative data analysis revealed that study participants proactively shaped their environments through job crafting independent of human resource management or organizational policies. By focusing on examples of career success, this research provides new perspectives on the integration of this population into the work environment.

Grounded Theory In Management Research

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