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Evidence-based medicine (EBM) and clinicalEvidence-based medicine (EBM) and clinical
governance play a central role in raising thegovernance play a central role in raising the
quality of medical care. People want clinicalquality of medical care. People want clinical
decisions to be based on the best evidencedecisions to be based on the best evidence
and EBM places scientific knowledge inand EBM places scientific knowledge in
the service of clinical decision-making. Yetthe service of clinical decision-making. Yet
a quite different agenda is engaging patientsa quite different agenda is engaging patients
as partners in health research, to make theas partners in health research, to make the
medical profession more accountable. Here,medical profession more accountable. Here,
we examine the epistemological basis ofwe examine the epistemological basis of
EBM, and the ethical concerns raised byEBM, and the ethical concerns raised by
this. In particular, we examine the value ofthis. In particular, we examine the value of
user-led research in psychiatry in improvinguser-led research in psychiatry in improving
the concept of `evidence' in evidence-basedthe concept of `evidence' in evidence-based
psychiatry.psychiatry.
MODERNISM AND EBMMODERNISM AND EBM
Medicine is now practised in a post-modernMedicine is now practised in a post-modern
context that potentially conflicts with thecontext that potentially conflicts with the
modernist agenda of EBM. Although post-modernist agenda of EBM. Although post-
modernism does not mean rejectingmodernism does not mean rejecting
modernism, it does mean that we shouldmodernism, it does mean that we should
acknowledge modernism's drawbacks asacknowledge modernism's drawbacks as
well as its benefits. Modernism originatedwell as its benefits. Modernism originated
in the European Enlightenment with thein the European Enlightenment with the
quest for a self-evident truth free fromquest for a self-evident truth free from
doubt. The path to truth and knowledgedoubt. The path to truth and knowledge
was to be via science and rationality. Mostwas to be via science and rationality. Most
historical accounts of psychiatry trace itshistorical accounts of psychiatry trace its
origins back to the Enlightenment (Brackenorigins back to the Enlightenment (Bracken
& Thomas, 2001), with the subsequent& Thomas, 2001), with the subsequent
sequestration of the insane in the asylums.sequestration of the insane in the asylums.
As a result, madness came to be accountedAs a result, madness came to be accounted
for by the scientific and rational narra-for by the scientific and rational narra-
tives of psychiatry, through the medicaltives of psychiatry, through the medical
technologies of diagnosis and treatment.technologies of diagnosis and treatment.
A rational, scientific approach to thera-A rational, scientific approach to thera-
peutic decision-making lies at the core ofpeutic decision-making lies at the core of
EBM. Hodgkin (1996) sees EBM as a mod-EBM. Hodgkin (1996) sees EBM as a mod-
ernist backlash against post-modernism inernist backlash against post-modernism in
medicine, because it represents the mod-medicine, because it represents the mod-
ernist belief that treatment decisions canernist belief that treatment decisions can
be based on an objective understanding ofbe based on an objective understanding of
a universal reality. Laugharne (1999) alsoa universal reality. Laugharne (1999) also
argues that the underlying philosophy ofargues that the underlying philosophy of
EBM is modernist, because it assumesEBM is modernist, because it assumes
that medical interventions always can bethat medical interventions always can be
rational and measurable. Although EBMrational and measurable. Although EBM
may be valuable in discriminating betweenmay be valuable in discriminating between
the claims made by advocates of differentthe claims made by advocates of different
treatments, patients are left feeling thattreatments, patients are left feeling that
their concerns are forgotten and that theytheir concerns are forgotten and that they
are little more than a disease being treated.are little more than a disease being treated.
There are two possible ways forward. TheThere are two possible ways forward. The
first involves a debate about the values,first involves a debate about the values,
power and assumptions that underlie psy-power and assumptions that underlie psy-
chiatric knowledge ± what we have framedchiatric knowledge ± what we have framed
as ``ethics before effectiveness'' (Bracken &as ``ethics before effectiveness'' (Bracken &
Thomas, 2000). The second attends to theThomas, 2000). The second attends to the
concerns of service users, through user-ledconcerns of service users, through user-led
research.research.
THE ETHICS OF EBMTHE ETHICS OF EBM
Although there are ethical arguments forAlthough there are ethical arguments for
EBM, it also raises serious ethical problems.EBM, it also raises serious ethical problems.
First, it is a form of consequentialism: theFirst, it is a form of consequentialism: the
proposition that the worth of an action canproposition that the worth of an action can
be assessed by measuring its consequencesbe assessed by measuring its consequences
(Kerridge(Kerridge et alet al, 1998). Consequentialism, 1998). Consequentialism
may be acceptable if outcomes are easy tomay be acceptable if outcomes are easy to
define and measure, and if doctor anddefine and measure, and if doctor and
patient are in agreement about the naturepatient are in agreement about the nature
of the problem. But this is rarely so inof the problem. But this is rarely so in
psychiatry,psychiatry, where the internal experienceswhere the internal experiences
inherent ininherent in mental health problems, such asmental health problems, such as
voices or delusions, are not amenable tovoices or delusions, are not amenable to
objectificationobjectification and quantification. Diagnosesand quantification. Diagnoses
themselves are contentious and based solelythemselves are contentious and based solely
on personalon personal accounts and observation. Out-accounts and observation. Out-
comes such as quality of life may defy defini-comes such as quality of life may defy defini-
tion. Evidence-tion. Evidence-based medicine is ill-suitedbased medicine is ill-suited
to resolve the resultant conflict because itto resolve the resultant conflict because it
is unable to reconcile the values and beliefsis unable to reconcile the values and beliefs
of different stakeholders. Second, doctorsof different stakeholders. Second, doctors
define distress in terms of psychiatric dis-define distress in terms of psychiatric dis-
orders; they determine research objectives,orders; they determine research objectives,
carry out research, interpret research datacarry out research, interpret research data
and impleand implement research findings. Patientsment research findings. Patients
are expectedare expected to acquiesce in clinical deci-to acquiesce in clinical deci-
sions over which they have little control.sions over which they have little control.
Third, EBM may be at odds with commonThird, EBM may be at odds with common
morality, because it assesses interventionsmorality, because it assesses interventions
in terms only of efficacy. It does not resolvein terms only of efficacy. It does not resolve
how we shouldhow we should handle research evidencehandle research evidence
taken from unethitaken from unethical studies or unpublishedcal studies or unpublished
studies that have no ethical safeguards.studies that have no ethical safeguards.
There are also ethical concerns aboutThere are also ethical concerns about
modernism in psychiatry. Technologicalmodernism in psychiatry. Technological
accounts of madness and the coercive roleaccounts of madness and the coercive role
of psychiatry raise serious ethical issuesof psychiatry raise serious ethical issues
for the rights of people whose freedomfor the rights of people whose freedom
may be taken away and who may be forcedmay be taken away and who may be forced
to receive treatments they do not wantto receive treatments they do not want
(Bracken & Thomas, 2001). The potential(Bracken & Thomas, 2001). The potential
for coercion renders the failure to engagefor coercion renders the failure to engage
psychiatric patients in influencing researchpsychiatric patients in influencing research
agendas even more significant, and demon-agendas even more significant, and demon-
strates the importance of an ethical stancestrates the importance of an ethical stance
on EBM in psychiatry. We argue that theon EBM in psychiatry. We argue that the
best way of achieving this is by involvingbest way of achieving this is by involving
service users in research.service users in research.
THE CASE FORTHE CASE FOR
USER -LED RESEARCHUSER-LED RESEARCH
General medicine now recognises the import-General medicine now recognises the import-
ance of patient involvement in research. Inance of patient involvement in research. In
1999 the Chief Medical Officer established1999 the Chief Medical Officer established
an Expert Patients' Task Force to designan Expert Patients' Task Force to design
self-management programmes for peopleself-management programmes for people
suffering from chronic physical illness.suffering from chronic physical illness.
According to EntwistleAccording to Entwistle et alet al (1998), lay(1998), lay
involvement in research is politically man-involvement in research is politically man-
dated because prevailing notions of demo-dated because prevailing notions of demo-
cracy require that the general public, whocracy require that the general public, who
ultimately provide funds, should influenceultimately provide funds, should influence
research. Chalmers (1995) points out thatresearch. Chalmers (1995) points out that
basic research aimed at elucidating thebasic research aimed at elucidating the
causes of disease has attracted higher statuscauses of disease has attracted higher status
and funding than applied health researchand funding than applied health research
that helps people make informed decisionsthat helps people make informed decisions
about their treatment. He argues that theabout their treatment. He argues that the
involvement of patients is essential in devel-involvement of patients is essential in devel-
oping research that is relevant to patientsoping research that is relevant to patients
and carers. It also improves the quality ofand carers. It also improves the quality of
research, by encouraging a more open-research, by encouraging a more open-
minded approach as to which questionsminded approach as to which questions
are worth asking, which forms of healthare worth asking, which forms of health
care are worth investigating and whichcare are worth investigating and which
treatment outcomes matter.treatment outcomes matter.
WHY USER- LED RESEARCHWHY USER-LED RESEARCH
IS IMPORTANTIS IMPORTANT
In summary, there is political resistance toIn summary, there is political resistance to
seeing psychiatric patients as experts andseeing psychiatric patients as experts and
to their involvement as partners in helpingto their involvement as partners in helping
to set research agendas, coupled with ato set research agendas, coupled with a
dominance of clinical neuroscience in thedominance of clinical neuroscience in the
psychiatric and allied journals. User-ledpsychiatric and allied journals. User-led
research has developed out of frustrationresearch has developed out of frustration
11
BRITISH JOURNAL OF PSYCHIATRYBRITISH JOURNAL OF PSYCHIATRY (2002), 180, 1^3(2002), 180, 1^3 EDITORIALEDITORIAL
User-led research and evidence-based medicineUser-led research and evidence-based medicine
ALISON FAULKNER an d PHIL THOM ASALISON FAULKNER and PHIL THOMAS
FAULKNER & THOMASFAULKNER & THOMAS
with this situation. Research undertakenwith this situation. Research undertaken
by and with service users examines issuesby and with service users examines issues
and outcomes that are relevant and mean-and outcomes that are relevant and mean-
ingful to service users. To our knowledgeingful to service users. To our knowledge
there have been no papers published inthere have been no papers published in
psychiatric journals dealing with user-ledpsychiatric journals dealing with user-led
research, despite the recent growth of high-research, despite the recent growth of high-
quality research in this area. We argue thatquality research in this area. We argue that
there are several reasons why this mustthere are several reasons why this must
change.change.
Research methodologyResearch methodology
The gold standard of scientific respectabilityThe gold standard of scientific respectability
in health service research ± and the standardin health service research ± and the standard
upon which evidence is evaluated ± is theupon which evidence is evaluated ± is the
randomised controlled trial. This may berandomised controlled trial. This may be
the accepted way of answering the questionthe accepted way of answering the question
`which is the effective treatment for condi-`which is the effective treatment for condi-
tion X?', but people are complex subjectstion X?', but people are complex subjects
for investigative methods that befit thefor investigative methods that befit the
natural sciences. This raises questions aboutnatural sciences. This raises questions about
the interpretation and meaning of humanthe interpretation and meaning of human
behaviour, which is essential in understand-behaviour, which is essential in understand-
ing why the findings of quantitative studiesing why the findings of quantitative studies
may be less relevant in the real world. Why,may be less relevant in the real world. Why,
for example, do many people choose notfor example, do many people choose not
to take a drug whose efficacy may be well-to take a drug whose efficacy may be well-
established? Such questions can best beestablished? Such questions can best be
answered by qualitative research, whichanswered by qualitative research, which
is ideally suited to the elaboration andis ideally suited to the elaboration and
description of personal experience and todescription of personal experience and to
establishing the meaning behind people'sestablishing the meaning behind people's
views or actions.views or actions.
In pragmatic terms, the value of researchIn pragmatic terms, the value of research
evidence is only as good as the questionsevidence is only as good as the questions
we ask. Are we asking questions relevantwe ask. Are we asking questions relevant
to service users ± the people for whom theto service users ± the people for whom the
issue is most crucial? If the questions areissue is most crucial? If the questions are
inappropriate to start with, the resultsinappropriate to start with, the results
will be misleading. Clinical effectiveness,will be misleading. Clinical effectiveness,
if restricted to the narrow definition ofif restricted to the narrow definition of
`symptom relief', may fail to take into`symptom relief', may fail to take into
account relevant aspects of people's lives,account relevant aspects of people's lives,
aspects that may be crucial in determiningaspects that may be crucial in determining
an individual's decision to continue treat-an individual's decision to continue treat-
ment, remain in contact with services orment, remain in contact with services or
indeed survive.indeed survive.
User-led research challenges this byUser-led research challenges this by
asserting that research should be based inasserting that research should be based in
the subjective, lived experience of emotionalthe subjective, lived experience of emotional
distress. This raises the issue of ecologicaldistress. This raises the issue of ecological
validity, or the way in which research find-validity, or the way in which research find-
ings reflect, or fail to reflect, what happensings reflect, or fail to reflect, what happens
in the real world. Redefining outcomesin the real world. Redefining outcomes
according to users' priorities can help toaccording to users' priorities can help to
make greater sense of clinical research,make greater sense of clinical research,
improving its ecological validity. Forimproving its ecological validity. For
example, research on drug interventionsexample, research on drug interventions
rarely takes sufficient account of what it israrely takes sufficient account of what it is
actually like to take the drug. If clinical drugactually like to take the drug. If clinical drug
trials paid closer attention to the livedtrials paid closer attention to the lived
experience of those who take these drugs,experience of those who take these drugs,
we would have a better understanding ofwe would have a better understanding of
issues such as `non-compliance'.issues such as `non-compliance'.
Presenting alternativePresenting alternative
explanatory frameworksexplanatory frameworks
The dominant paradigm in psychiatry ren-The dominant paradigm in psychiatry ren-
ders the views of people with mental illnessders the views of people with mental illness
invalid and negates the person as an indivi-invalid and negates the person as an indivi-
dual. The medical model leaves little spacedual. The medical model leaves little space
for the individual's explanation of whyfor the individual's explanation of why
he or she experiences emotional distresshe or she experiences emotional distress
(Barrett, 1996). User-led research creates a(Barrett, 1996). User-led research creates a
space for users' understandings of theirspace for users' understandings of their
problems, laying the foundations for alter-problems, laying the foundations for alter-
native explanatory frameworks. When wenative explanatory frameworks. When we
consider how a diagnosis is made (self-consider how a diagnosis is made (self-
reporting, behaviour), then this approachreporting, behaviour), then this approach
has intrinsic validity. User-led researchhas intrinsic validity. User-led research
primarily attends to what people say aboutprimarily attends to what people say about
their experience and relies on their self-their experience and relies on their self-
defined frameworks for understanding thisdefined frameworks for understanding this
experience, not on professional concepts ofexperience, not on professional concepts of
illness. This approach has major implicationsillness. This approach has major implications
for services and treatment.for services and treatment.
Access to marginalised groupsAccess to marginalised groups
Modernist psychiatry regards itself asModernist psychiatry regards itself as
universal: applicable to all people at alluniversal: applicable to all people at all
times. Post-modern critiques challenge thistimes. Post-modern critiques challenge this
view and open up space for the views andview and open up space for the views and
beliefs of marginalised and excluded groups.beliefs of marginalised and excluded groups.
User-led research also endeavours to enableUser-led research also endeavours to enable
the views of marginalised communities tothe views of marginalised communities to
be heard alongside those of mainstreambe heard alongside those of mainstream
communities and to be given equal validity.communities and to be given equal validity.
POWER AND EMPOWERMENTPOWER AND EMPOWERMENT
A discussion of user-led research cannotA discussion of user-led research cannot
take place without a consideration of thetake place without a consideration of the
power differentials involved. Although thepower differentials involved. Although the
status of psychiatrists and patients differsstatus of psychiatrists and patients differs
vastly, so also does the status of differentvastly, so also does the status of different
research methodologies within the re-research methodologies within the re-
search community. Furthermore, conven-search community. Furthermore, conven-
tional academic and health servicestional academic and health services
research provides career opportunities forresearch provides career opportunities for
professional researchers, potentially atprofessional researchers, potentially at
the expense of their research subjects. Inthe expense of their research subjects. In
the meantime, service users and researchthe meantime, service users and research
participants are rarely paid for theirparticipants are rarely paid for their
`involvement'.`involvement'.
User-led research, on the other hand,User-led research, on the other hand,
aims to do something different. By focusingaims to do something different. By focusing
on theon the research processresearch process as much as on theas much as on the
outcomes, it aims to enable service usersoutcomes, it aims to enable service users
to take part in carrying out research whileto take part in carrying out research while
gaining skills and confidence in the process.gaining skills and confidence in the process.
It aims to be inclusive and informaIt aims to be inclusive and informative,tive,
ensuring that people who take part asensuring that people who take part as
research participants are kept fully informedresearch participants are kept fully informed
of the results and of any action subsequentlyof the results and of any action subsequently
taken. This is rarely the case with traditionaltaken. This is rarely the case with traditional
research.research.
EXAMPLES OFEXAMPLES OF
USER-LED RESEARCHUSER-LED RESEARCH
There are now many excellent examplesThere are now many excellent examples
of high-quality user-led research. We shallof high-quality user-led research. We shall
briefly consider two.briefly consider two. Strategies for LivingStrategies for Living
(Faulkner, 2000) was a qualitative study(Faulkner, 2000) was a qualitative study
involving interviewing of 71 mental healthinvolving interviewing of 71 mental health
service users. Designed and executed byservice users. Designed and executed by
service users, the research exploredservice users, the research explored
people's strategies for living and copingpeople's strategies for living and coping
with mental distress. The predominantwith mental distress. The predominant
theme to emerge concerned the import-theme to emerge concerned the import-
ance of relationships with others,ance of relationships with others,
especially family and friends,especially family and friends, and peopleand people
encountered at day centres andencountered at day centres and self-helpself-help
groups. Peer support, the support of othersgroups. Peer support, the support of others
in similar circumstances and the value ofin similar circumstances and the value of
self-help received warm and grateful praise.self-help received warm and grateful praise.
The first experience of meetingThe first experience of meeting others withothers with
similar problems, in a group or day centre,similar problems, in a group or day centre,
was often a significant turningwas often a significant turning point inpoint in
people's lives, emphasising the value ofpeople's lives, emphasising the value of
acceptance and belonging against a back-acceptance and belonging against a back-
ground of stigma and discrimination. Thisground of stigma and discrimination. This
suggests that practitioners should pay moresuggests that practitioners should pay more
attention to the role of self-help and peerattention to the role of self-help and peer
support in overcoming stigma and discrimi-support in overcoming stigma and discrimi-
nation. Mental health professionals shouldnation. Mental health professionals should
facilitate self-management, rather thanfacilitate self-management, rather than
prioritising interventions aimed at symp-prioritising interventions aimed at symp-
tom eradication.tom eradication.
Rose (2001) has demonstrated the valueRose (2001) has demonstrated the value
of user-led research in defining standardsof user-led research in defining standards
of good practice in mental health care. Inof good practice in mental health care. In
her study, user satisfaction was positivelyher study, user satisfaction was positively
correlated with the amount of informationcorrelated with the amount of information
provided, especially information about side-provided, especially information about side-
effects of medication. User satisfaction waseffects of medication. User satisfaction was
negatively correlated with the subjectivenegatively correlated with the subjective
experience of being overmedicated. Theexperience of being overmedicated. The
message is clear as far as psychiatricmessage is clear as far as psychiatric
practice is concerned: good practice doespractice is concerned: good practice does
notnot necessarily depend on rocket science.necessarily depend on rocket science.
SimpleSimple things, such as ensuring accessthings, such as ensuring access
to high-quality information and takingto high-quality information and taking
steps to prevent overmedication, are verysteps to prevent overmedication, are very
significant to service users.significant to service users.
22
USER-LED RES EARCH AND EVIDENCE - BAS ED MEDICINEUSER-LEDRESEARCHANDEVIDENCE-BASEDMEDICINE
CONCLUSIONSCONCLUSIONS
No matter how `scientific' we aspire to be,No matter how `scientific' we aspire to be,
clinical decisions always will involve valueclinical decisions always will involve value
judgements and it is a serious mistake tojudgements and it is a serious mistake to
pretend otherwise. This makes it essentialpretend otherwise. This makes it essential
that psychiatrists reflect critically on thethat psychiatrists reflect critically on the
values that underlie the advice they offervalues that underlie the advice they offer
and the decisions they make, and that theyand the decisions they make, and that they
understand how these values relate to thoseunderstand how these values relate to those
of patients. Placing user-led research onof patients. Placing user-led research on
an equal footing with professional researchan equal footing with professional research
enables professionals to think more carefullyenables professionals to think more carefully
about the values behind scientific evidence.about the values behind scientific evidence.
A marriage of two types of expertise is theA marriage of two types of expertise is the
essential ingredient of the best mentalessential ingredient of the best mental
health care: expertise by experience and ex-health care: expertise by experience and ex-
pertise by profession. Psychiatrists mustpertise by profession. Psychiatrists must
work in alliance with service users to findwork in alliance with service users to find
ways of integrating user-led research withways of integrating user-led research with
EBM. For this to happen, concepts of clin-EBM. For this to happen, concepts of clin-
ical governance must change. Psychiatristsical governance must change. Psychiatrists
should attach as much importance to user-should attach as much importance to user-
led research in the processes of clinicalled research in the processes of clinical
decision-making as they do to randomiseddecision-making as they do to randomised
controlled trials. This has implications forcontrolled trials. This has implications for
continuing professional development andcontinuing professional development and
the training of psychiatrists. It is time forthe training of psychiatrists. It is time for
greater openness between the professiongreater openness between the profession
and service users, in our academic depart-and service users, in our academic depart-
ments, journals and scientific meetings.ments, journals and scientific meetings.
The Department of Health in settingThe Department of Health in setting
national research and development policiesnational research and development policies
in mental health must attach as muchin mental health must attach as much
weight to `partnership' research as it doesweight to `partnership' research as it does
to other health areas. To do otherwise is toto other health areas. To do otherwise is to
discriminate against psychiatric patients.discriminate against psychiatric patients.
DECLARATIONOF INTERESTDECLARATIONOF INTEREST
None.None.
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33
ALISON FAULKNER, MSc, Mental Health Foundation, London; PHILTHOMAS, FRCPsych, Bradford CommunityALISON FAULKNER, MSc, Mental Health Foundation,London; PHILTHOMAS, FRCPsych, Bradford Community
HealthTrust and University of Bradford, BradfordHealthTrust and University of Bradford, Bradford
Correspondence: Phil Thomas,Level 3,Horton Park Centre,99 Horton Avenue,Bradford BD7 3EG,UK.Correspondence: Phil Thomas,Level 3,Horton Park Centre,99 Horton Avenue,Bradford BD7 3EG,UK.
E-mail: p.thomasE-mail: p.thomas @@bradford.ac.ukbradford.ac.uk
(First received 18 January 2001, final revision 25 June 2001, accepted 6 July 2001)(First received 18 January 20 01, final revision 2 5 June 20 01, accepted 6 July 20 01)