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... The current business environment is complex, dynamic, highly competitive and unpredictable as a result of globalization (Schuler et al., 2011). It is widely agreed that employee performance is tightly related to the organizational performance since effective and efficient employee performance will positively influence the organizational performance. ...
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The stiff competition from both local and international players continues to cause unrest in the retail sector resulting to poor performance. This study sought to determine the moderating role of performance appraisal on affective commitment and employee performance in Supermarkets, in Kericho County. The study targeted 357 employees of all the Supermarkets in Kericho County. A sample size of 189 was determined using Yamane’s sample size formula and a stratified random sampling was utilized to select the actual respondents. Structured questionnaires were used to collect requisite data which were subjected to Hierarchical multiple regression for test of both direct and indirect effects of respective study variables. Study findings indicated that affective commitment (β = 0.975, p<0.0001) had a significant and positive effect on employee performance as evidenced by R2 of 0.63. The study found that performance appraisal significantly moderated the relationship between affective commitment and employee performance by improving the predictive power of the regression model from 62.7% to 95.4%. Organizations should put in place a fair, sensible and reasonable performance appraisal system to enable high performance in view of the positive moderating effect on the relationship between affective commitment and employee performance.
... g, enticing, and enrolling skilled employees to help the firm achieve its objectives. Only the resource stream is drawn to an organization that is in satisfactory quality and appealing. Successful talent attraction and recruitment typically focuses on attracting the right talent at the right time and in the right place with the required competence (Schuler et. al., 2011). Talent development, or the learning and enhancement of great performers, is a vital component of talent management (Frank et. al., 2004). Keeping talented staff is the most challenging task that all firms confront around the world. Workers' knowledge and skills are valuable weapons in a competitive economy. It is critical for both the ...
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Industries are actively enhancing their long-term "sustainability", which demands a spotlight on economic, social ecological performance simultaneously. A sustainable firm has a good chance to be substantially more prosperous tomorrow than it is today, and of remaining affluent for decades or generations, rather than simply months or years. Employees, as the most precious asset of a firm, should realize the value of sustainable development in order to increase output without adversely impacting natural resources or societal issues. Connecting the company's sustainability plan with its talent management framework assists the organization in effectively ensuring long-term sustainability. The article's objective is to explore various talent management techniques and assess their impact on achieving the organization's sustainable performance through monetary, ecological, and societal impact. The information was gathered from HR managers at various star hotels in Tamil Nadu. Every aspect of talent management technique has had a substantial impact on the economic, environmental, and social implications of sustainability. Subject Classification: 90-00, 00-XX.
... g, enticing, and enrolling skilled employees to help the firm achieve its objectives. Only the resource stream is drawn to an organization that is in satisfactory quality and appealing. Successful talent attraction and recruitment typically focuses on attracting the right talent at the right time and in the right place with the required competence (Schuler et. al., 2011). Talent development, or the learning and enhancement of great performers, is a vital component of talent management (Frank et. al., 2004). Keeping talented staff is the most challenging task that all firms confront around the world. Workers' knowledge and skills are valuable weapons in a competitive economy. It is critical for both the ...
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Full-text available
Industries are actively enhancing their long-term "sustainability", which demands a spotlight on economic, social ecological performance simultaneously. A sustainable firm has a good chance to be substantially more prosperous tomorrow than it is today, and of remaining affluent for decades or generations, rather than simply months or years. Employees, as the most precious asset of a firm, should realize the value of sustainable development in order to increase output without adversely impacting natural resources or societal issues. Connecting the company's sustainability plan with its talent management framework assists the organization in effectively ensuring long-term sustainability. The article's objective is to explore various talent management techniques and assess their impact on achieving the organization's sustainable performance through monetary, ecological, and societal impact. The information was gathered from HR managers at various star hotels in Tamil Nadu. Every aspect of talent management technique has had a substantial impact on the economic, environmental, and social implications of sustainability. Subject Classification: 90-00, 00-XX.
... The three main motives behind the growing interest in TM are, first, the belief that talents are important in achieving sustainable competitive advantage [13,19]; second, the demographic changes that led to talent supply problems [4,[16][17][18]; and third, the transformative changes in business environments that affect the quantity, quality, and characteristics of the required talent [6,12,[20][21][22][23][24][25][26]. Transition to a knowledge-based economy, but also the 4.0. ...
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Talents are seen as unique strategic resources that are essential to achieving a sustainable competitive advantage. Organizations use TM to source and maintain a high quality and quantity of talents. Despite numerous research and development of practice in this area, insufficient skills of the staff are still underlined, and an unexplored area in this regard is the support for talent development, prior to the employment of employees (i.e., at the stage of their education). There are numerous studies on TM in universities, but they cover all aspects of TM aimed at university staff. There is no research on supporting the talents of students as future employees. Meanwhile, universities “shape” the future staff and from this place employees identified as talented or with great potential are recruited. In connection with the identified gap, the question was asked whether and to what extent universities and educational entities should be involved in discovering and developing talents for the future needs of the economy. The aim of the article was to check how students perceive their future (i.e., their vision of life), how much of it is related to their future job, and how they see universities as an environment to support their talents. The study used the questionnaire-based survey-CAWI (computer assisted web interview) technique. The research was conducted in the Czech Republic, Poland, and Ukraine. The results of the research show that the support of talent development by universities is not sufficient, and the majority of students (despite the fact that the research was conducted in the last semesters of studies) do not have clearly defined goals and methods of achieving them.
... The percentile criteria can also be used to identify superior performers. Those individuals who exceed certain referenced value can be categorised as superior performance, for example, top 5 or 20% (Schuler et al., 2011;Kwiek, 2018). Furthermore, according to Boyatzis (2009), the definition of superior performance can be developed using nominations and output measurement. ...
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Purpose The purpose of this study is to investigate a set of competencies that are important for superior performance across three top levels of management in the provincial government executive offices. Design/methodology/approach Using the case of the West Java Province Government, Indonesia, a qualitative approach with document analysis and behavioural event interview techniques were employed. The results were confirmed using focus group discussions. The Mann–Whitney U test was also conducted to further analyse the results. Findings The authors found 19 competencies grouped into five competency clusters: managing personal, managing task, managing work unit, managing socio-cultural and functional aspects. The Mann–Whitney U test results showed that managing work unit and socio-cultural aspects were more important for upper-level management, while functional aspects were more necessary for lower and middle levels of management. Two competencies, that is, achievement orientation and innovation, were the main characteristics of superior performers across all management levels, differentiating them from average performers. Practical implications The study suggests the need for the Government of Indonesia to improve the current competency model. Its implications on educational and training institutions are discussed. Originality/value This study considered three different levels of management, grouped into superior and average performers and thematically analysed their past experiences when performing their jobs. It thus extends previous competency studies that mostly focus on a particular management level and individuals' perceptions.
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The purpose of the study is to identify the employee retention strategies currently used in state-owned enterprises and their effectiveness in retaining employees. State-owned enterprises (SOEs) are increasingly concerned about employee retention due to skills shortages and labor turnover, which affect productivity. This has prompted this study to examine the talent management strategies used by state-owned enterprises since salaries seem to be low and unable to attract a skilled workforce. The study used qualitative research, and semi-structured interviews were administered to obtain data from Human Resource practitioners and departmental supervisors in a South African state-owned enterprise. The study found that employee wellness, more leave days, employee development, and permanent contracts are the main retention strategies used to improve employee satisfaction in public sector organizations. This study highlights the relevance of talent management strategies in achieving competitive advantage in public sector organizations.
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New Trends of Global Influences in Africa Editor: Maurice N. Amutabi Published by CEDRED Publications, Nairobi, Kenya ISBN 978-9966-116-55-0 Table of Contents Dedication ii Copyright iii Acknowledgement iv Introduction Maurice Nyamanga Amutabi 1 Chapter 1 Predatory Globalization in Ngugi wa Thiong’o Petals of Blood By Jairus Omuteche 8 Chapter 2 Challenges of Implementing World Health Organization Measures against Covid-19 among People with Disabilities in Tanzania By Nasra Kara 20 Chapter 3 The Domino Effect of Islamic Radicalization in Selected Learning Institutions: A case of al-Qaeda, Boko Haram and Al-Shabaab on Youths in Isiolo, Kenya By David L. Lokoro 39 Chapter 4 The Role of Tanzanian Secondary School Curriculum on Youth Development of Biological Literacy to Combat Cultural Issues that Influence Health By Zawadi Richard Juma 58 Chapter 5 A Novel Hybrid Deep Learning Model for Early Detection of Diabetic Retinopathy By Stephen Kahara Wanjau & Geoffrey Muchiri Muketha 73 Chapter 6 New Skill-Sets for Library and Information Science Education in a Globalized World: Re-examining the Curriculum Requirements for Sustainable Development By Emenike Chiemeka Nkamnebe & Uzoamaka Ogwo 90 Chapter 7 Demographic Characteristics and Leadership: Predictors of Teachers’ Performance in Public Primary Schools in Kenya By Kingi, P.M, Adelaide Mbithi & Macharia Francis Muthee 110 Chapter 8 Work Environment Practices and Employee Performance in Public Secondary Schools in Kenya By Everlyne Chebukati Bukhuni 130 Chapter 9 Historical and Normative Images of Masters and Female Domestic Workers and their Contestation in Zukiswa Wanner’s the Madams By Isabella Omutiko Mullama, Jairus Omuteche & Marciana Were 147 Chapter 10 Influence of Reward Practice on Employee Retention in Selected Beverage Processing Firms in Kenya By Chumo Sylvia Chepkosgey 157 Chapter 11 Effect of Interest Rates Capping on the Relationship between Financial Access and Entrepreneurial Performance of Micro and Small Enterprises in Kericho County, Kenya By Matilda Chemutai Sang, Charles Zakayo and Peter B. Kibas 168 Chapter 12 Zilizopendwa: an Amalgamation of Music Territories at the Kenya Music Festival By Nancy Abigael Masasabi 192 Chapter 13 Financial Structure and Growth of Pension Funds in Kenya By Harold Omondi Omollo 207 Chapter 14 Civil - Military Relations during the COVID-19 Pandemic in Zimbabwe By Munyayiwashe Shumba 219 Chapter 15 Dropping of Morphemes in the Glossing of Kiswahili Extended Verbs by Swahili Scholars By Chípanda Simon 228 Chapter 16 Domestic Savings in Unit Trusts and the Growth of Capital Market in Kenya By Robert Kipkorir Cheruiyot, Florence S Memba & Tabitha M Nasieku 238 Chapter 17 Reflection on Strategies used by girls in Kenya to cope with stress during the Covid-19 Pandemic By Lylian Ayiro & Bernard Lushya Misigo 255 Chapter 18 Dynamics of Accessible Tourism and Implications for New Promising Travel Market: Evidence from the Existing Literature By Nasra Kara 268 Chapter 19 Capital Allocation in Unit Trust and the Growth of Capital Market in Kenya By Robert K. Cheruiyot, Florence S Memba & Tabitha M Nasieku 286 Chapter 20 The Relationship between Workload and Teachers Effectiveness in Secondary Schools: A Case of Uganda By Wilber Nuwaha, Gershom Atukunda & Florah Kyayemagye 302 Chapter 21 Disruptive Technologies Adoption for Educational Development in the North West Nigeria, Prospects & Challenges By M. O. Ugochukwu, J. S. Kazaure, A. S. Kazaure & N. U. Okafor 317 Chapter 22 Environmental Changes and Problem of Desertification in East Africa: A Case of Uganda By Godard Busingye 333 Chapter 23 Knowledge Access Practices on Performance of Public Research Institutions in Kenya By Viona Muleke, Alice Simiyu & Maurice Sakwa 344 Chapter 24 Stakeholder Management and Sustainability of Community Based Tourism in Kenya By Rono, G. K, Theuri, F. S, Ahmed, A. H & Kising’u, T. M 357
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Human Resource Management practitioners have been criticized for lacking business acumen due to the nature of the personnel management concept. There has been a change in Human Resource Management roles from traditional personnel management to Strategic Human Resource Management which seeks to provide organizational competitiveness. This article aims to provide organizational benefits of Human Resource Management to an organization as a result of the Strategic Human Resource Management concept. The strategic nature of Human Resource Management has been revealed in this article as there is evidence of Human Resource Management's contribution to the business success. This paper is a study carried out in a South African State-owned enterprise to identify organizational benefits acquired from Human Resource Management roles. Qualitative research was used in this study, and interviews were administered to obtain data from Human Resource practitioners and departmental supervisors in a state-owned enterprise. 24 participants were purposively selected to provide data for the study. This study revealed that the Human Resource department provides beneficial activities to the organization such as reduction of employee turnover, employee development, employee wellness, and internal communication. The critical discussion provided in this paper would strengthen the body of knowledge on the role of Human Resource Management in improving organizational effectiveness.
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PENGURUSAN BAKAT DAN PRESTASI KERJA DALAM INDUSTRI PERBANKAN NIGERIA: PERANAN PENGLIBATAN KERJA, KEPUASAN KERJA DAN PERSEPSI SOKONGAN ABSTRAK Bank Sentral Nigeria bertujuan membentuk semula industri perbankan Negara Nigeria. Pelbagai dasar ekonomi yang bertujuan untuk membentuk semula telah diwujudkan oleh Bank Sentral Nigeria. Namun begitu, kebanyakan bank di Nigeria masih tidak menunjukkan prestasi yang baik berbanding dengan bank di negara lain. Kajian ini bertujuan mengkaji prestasi pekerja dalam industri perbankan di Nigeria. Berdasarkan teori pertukaran sosial dan teori modal insan, kajian ini fokus kepada menyiasat hubungan pengurusan bakat dengan prestasi kerja pekerja dalam industri perbankan Nigeria. Kajian ini menggunakan penglibatan kerja dan kepuasan kerja sebagai angkubah mediasi serta persepsi sokongan organisasi dan persepsi sokongan supervisor sebagai angkubah moderasi. Soal selidik digunakan untuk mengumpul maklumat dari 302 pekerja sepenuh masa di lima buah bank terbaik dalam industri perbankan Nigeria. Data kemudian dianalisis menggunakan PLS-SEM. Dapatan kajian menunjukkan bahawa tarikan bakat dan pengembangan bakat pekerja mempunyai pengaruh positif terhadap prestasi kerja, gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individu. Pengekalan bakat didapati tidak mempunyai pengaruh signifikan terhadap prestasi kerja, gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individu. Hasil kajian membuktikan bahawa penglibatan kerja dan kepuasan kerja berpengaruh positif atas tarikan bakat, pengembangan bakat dan prestasi kerja, gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individu. Sebaliknya, penglibatan kerja dan kepuasan kerja tidak menjadi angkubah mediasi atas perhubungan antara pengekalan bakat dan prestasi kerja, gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individu. Tambahan lagi, persepsi sokongan supervisor tidak memoderasi perhubungan antara penglibatan kerja dan prestasi kerja, gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individu. Walau bagaimanapun, dapatan menunjukkan bahawa persepsi sokongan supervisor memoderasi perhubungan antara kepuasan kerja, prestasi kerja dan gelagat kewarganegaraan organisasi, tetapi tidak memoderasi perhubungan antara kepuasan kerja dan gelagat kewarganegaraan individu. Akhirnya, kajian mendapati bahawa persepsi sokongan supervisor tidak memoderasi hubungan antara penglibatan kerja dan prestasi kerja, gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individu. Dengan cara yang sama, persepsi sokongan supervisor tidak mempengaruhi perhubungan antara kepuasan kerja dengan gelagat kewarganegaraan organisasi dan gelagat kewarganegaraan individua, tetapi memoderasikan perhubungan antara kepuasan kerja dan prestasi kerja. Oleh itu, untuk bank Nigeria memotivasi pekerja supaya berprestasi tinggi dalam ekonomi digital ini, pengurusan bakat perlu dirancang dengan teliti kerana pengurusan bakat dapat mewujudkan keadaan lebih daya saing. Kesimpulannya, kajian ini akan memanfaatkan industri perbankan Nigeria, pihak berkepentingan dan pembuat dasar dalam memahami peramal prestasi kerja industri perbankan agar prestasi pekerja dapat dipertingkatkan. TALENT MANAGEMENT AND JOB PERFORMANCE IN NIGERIAN BANKING INDUSTRY: THE ROLES OF WORK ENGAGEMENT, JOB SATISFACTION, AND PERCEIVED SUPPORT ABSTRACT The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry. However, despite the various economic policies, most banks continue to perform poorly compared to their counterparts in other parts of the world. Therefore, there is a need to study the Nigerian banking industry, in particular, the predictors of employee job performance. Based on the social exchange theory and human capital theory, this study aims to investigate talent management and job performance of Nigerian banks, using work engagement and job satisfaction as mediators, as well as perceived organizational support (POS) and perceived supervisory support (PSS) as moderators. Questionnaire was used to obtain information from 302 full-time employees of the top five banks in Nigeria. PLS-SEM was used to analyze the data. The results indicated that talent attraction and talent development have a significant and positive influence on task performance, organizational citizenship behavior organization (OCBO), and organizational citizenship behavior individual (OCBI). However, talent retention was found to have no significant effect on employee task performance, OCBO, and OCBI. Work engagement and job satisfaction are found to relate positively to talent attraction, talent development, task performance, OCBO, and OCBI. However, work engagement and job satisfaction do not mediate the relationship between talent retention and task performance, OCBO, and OCBI. Furthermore, it is found that POS does not moderate the relationship between work engagement and task performance, OCBO, and OCBI. However, the finding revealed that POS moderates the relationship between job satisfaction and task performance and OCBO, but does not moderate the relationship between job satisfaction and OCBI. Finally, PSS does not moderate the relationship between work engagement and task performance, OCBO and OCBI. Similarly, PSS does not intervene in the relationship between job satisfaction, OCBO and OCBI, but instead it moderates the relationship between job satisfaction and task performance. Therefore, for the Nigerian banks to motivate high-performing employees in this digital economy, talent management will need to be carefully designed to create the most enduring competitive advantage. This study will benefit the Nigerian banking industry, the stakeholders, and the policy makers to apprehend the predictors of job performance so that the prevalence of poor employee job performance will not occur.
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Whilst SMEs are known to contribute significantly to the socioeconomic development of most economies of the world, they are also known to face many challenges which limit their full effectiveness. The present study seeks to explore the factors that limit SMEs' capacity to participate in formal training programmes from the Ghanaian perspective. The study seeks to identify the extent to which the barriers to training compare and contrast with existing studies, although the extant literature argues that some barriers are more specific to some regions. The study is based on a purposive sample of 85 owner-managed SMEs drawn from the capital of Ghana, Accra. Using the principal component analysis, coupled the mean rankings of the respondents' average score as the main analytical tools, the results show that among the eight main barriers that were found, lack of accessibility to training, lack of funds to fund training programme and a negative perception of owner-managers regarding the usefulness of training were the three most important barriers accounting for why SMEs from Ghana find it difficult to participate in formal training and therefore remain inefficient and ineffective compared to their counterparts' large firms.
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This case illustrates the importance of paying attention to the behaviors of individual managers in all organizations, beyond their formal, assigned roles. The case emphasizes the importance of paying attention to the informal relationships in the workplace. Most, if not all, organizations have no way of measuring the informal relationships, even though those are known to have significant impact on individual performance, intent to stay, and ultimately the organization’s bottom line. Supervisors are known to create in-groups and out-groups among their subordinates, based on personal factors, such as race, gender, and perceived threat. This ends up leading to low performance from those cast in the out-group, who often end up leaving the organization. While it is difficult to include these “under the radar” interactions in formal evaluations, organizations need to acknowledge the existence of such behaviors and work towards minimizing their impact on organizational processes. In addition, organizations should avoid creating division among employees by instituting two-tier systems for employees who have the same qualifications.
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Toyota has become one of the world's greatest companies only because it developed the Toyota Production System, right? Wrong, say Takeuchi, Osono, and Shimizu of Hitotsubashi University in Tokyo. Another factor, overlooked until now, is just as important to the company's success: Toyota's culture of contradictions. TPS is a "hard" innovation that allows the company to continuously improve the way it manufactures vehicles. Toyota has also mastered a "soft" innovation that relates to human resource practices and corporate culture. The company succeeds, say the authors, because it deliberately fosters contradictory viewpoints within the organization and challenges employees to find solutions by transcending differences rather than resorting to compromises. This culture generates innovative ideas that Toyota implements to pull ahead of competitors, both incrementally and radically. The authors' research reveals six forces that cause contradictions inside Toyota. Three forces of expansion lead the company to change and improve: impossible goals, local customization, and experimentation. Not surprisingly, these forces make the organization more diverse, complicate decision making, and threaten Toyota's control systems. To prevent the winds of change from blowing down the organization, the company also harnesses three forces of integration: the founders' values, "up-and-in" people management, and open communication. These forces stabilize the company, help employees make sense of the environment in which they operate, and perpetuate Toyota's values and culture. Emulating Toyota isn't about copying any one practice; it's about creating a culture. And because the company's culture of contradictions is centered on humans, who are imperfect, there will always be room for improvement.