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The Joint LASIK Study Task Force is working to identify preoperative factors that may have an impact on patients' satisfaction and quality of life after LASIK

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Abstract

wo ophthalmic societies and two federal agencies have formed a joint task force to look beyond the safety and efficacy of LASIK—which has been well established in clinical trials—to the procedure's impact on patients' ability to perform their daily activities. The Joint LASIK Study Task Force includes representatives from the ASCRS, the AAO, the National Eye Institute, and the FDA. The study of quality of life is a relatively new field, and few LASIK clinical trials to date have includ- ed measurements of this parameter. In a review of the literature, Kerry Solomon, MD, a co-chair of the task force, identified 19 studies that measured patients' sat- isfaction. In those studies, 95.4% of 2,200 patients said they were satisfied or very satisfied with LASIK. This figure compares favorably with similar reviews in other elective cosmetic surgical fields, but satisfaction is only one element of quality of life. The task force has pro- posed a large, multicenter, prospective study in an effort to improve the care of LASIK patients.
JUNE 2008 I CATARACT & REFRACTIVE SURGERY TODAY I 55
COVER STORY
Two ophthalmic societies and two federal
agencies have formed a joint task force to
look beyond the safety and efficacy of
LASIK—which has been well established in
clinical trials—to the procedure’s impact on patients’
ability to perform their daily activities. The Joint LASIK
Study Task Force includes representatives from the
ASCRS, the AAO, the National Eye Institute, and the
FDA. The study of quality of life is a relatively new
field, and few LASIK clinical trials to date have includ-
ed measurements of this parameter. In a review of the
literature, Kerry Solomon, MD, a co-chair of the task
force, identified 19 studies that measured patients’ sat-
isfaction. In those studies, 95.4% of 2,200 patients said
they were satisfied or very satisfied with LASIK. This
figure compares favorably with similar reviews in other
elective cosmetic surgical fields, but satisfaction is only
one element of quality of life. The task force has pro-
posed a large, multicenter, prospective study in an
effort to improve the care of LASIK patients.
THE BEGINNING
The Joint LASIK Study Task Force was initiated
approximately 1.5 years ago in response to complaints
sent to the FDA and Congress by dissatisfied LASIK
patients. In November 2006, the FDA approached the
ASCRS, AAO, and National Eye Institute about conduct-
ing a postapproval LASIK quality-of-life study. The presi-
dent and president elect of the ASCRS at the time,
Samuel Masket, MD, and Richard L. Lindstrom, MD,
respectively, became engaged in the effort. Dr. Solomon
undertook a comprehensive review of the world litera-
ture on satisfaction after LASIK. I also joined the task
force and was the chair of the Protocol Development
Subcomittee for the proposed study.
THE PROPOSED STUDY
Many of the study’s details are still being developed,
but the goals are to (1) assess the level of satisfaction
after LASIK, (2) evaluate changes in quality of life after
surgery, and, most importantly, (3) identify preopera-
tive factors associated with postoperative satisfaction
and quality of life. We hope that the outcomes of the
potential study will help us refine the methods we use
to screen patients and recommend additional counsel-
ing to improve the informed consent process, thereby
reducing the chance that patients will be dissatisfied
with the outcomes of LASIK.
We refractive surgeons want to meet or exceed the
expectations of all LASIK patients and improve their
quality of life. We hit this target in almost everyone we
Identifying
Potentially Unhappy
LASIK Patients
The Joint LASIK Study Task Force is working to identify preoperative factors that may have
an impact on patients’ satisfaction and quality of life after LASIK.
BY STEVEN C. SCHALLHORN, MD
“We refractive surgeons want to
meet or exceed the expectations of
all LASIK patients and improve their
quality of life.”
treat. Dr. Solomon’s review of the literature, however,
suggests that we could do better in approximately 5%
of LASIK patients.
From previous research, we have identified some risk
factors for dissatisfaction after LASIK, including subopti-
mal visual acuity, dry eyes, and night vision symptoms.1-4
Advances in our understanding of these issues and im-
provements in laser technology, surgical techniques, and
postoperative medications have made significant ad-
vances in our ability to alleviate post-LASIK problems.
There is more to the story, however. Some LASIK patients
may be satisfied with their outcomes, whereas others
who have the same level of ocular dryness could be very
upset and describe the condition as compromising their
quality of life. The dissimilarity between these patients is
likely multifactorial, such as different expectations,
lifestyles, coping skills, and personality traits.
We still do not have a thorough understanding of
how psychological factors affect patients’ satisfaction
with LASIK, although unpublished research by the
Navy showed that preoperative levels of depression
and negativity are independently associated with dis-
satisfaction. These outcomes are not surprising,
because this association has been demonstrated with
other types of elective procedures. This association
points to other factors, however, completely unrelated
to the surgery or surgical outcome that need to be
considered when trying to understand why some
patients are dissatisfied. The proposed study will eval-
uate some of these psychological issues.
Another possible area of focus for the study is the
informed consent process, especially as it relates to the
patient expectations postoperatively. In some sense,
we are the victims of our own success. As the results
of refractive surgery improve, patients’ expectations of
excellent outcomes also increase. When these out-
comes are coupled with an inherently high level of sat-
isfaction among patients, there is an expectation that
everyone will achieve a satisfactory result. Patients can
be dissatisfied after surgery, however, if their personal
expectations are not achieved. Understanding these
expectations and how best to counsel patients in this
regard is an area where further study is needed.
CONCLUSION
Conducted with due diligence by all involved, I have
no doubt that the proposed study will benefit both
patients and surgeons and will further improve LASIK,
a procedure that has already enhanced the vision and
quality of life of millions of people.
Steven C. Schallhorn, MD, is in private prac-
tice in San Diego. He is a consultant to
AcuFocus, Inc. andAdvanced Medical
Optics, Inc. Dr. Schallhorn may be reached at
scschallhorn@yahoo.com
1. Hill JC. An informal satisfaction survey of 200 patients after laser in situ keratomileusis.
J Refract Surg
. 2002;18:454-459.
2. Schmidt GW, Yoon M, McGwin G, et al. Evaluation of the relationship between ablation
diameter, pupil size, and visual function with vision-specific quality-of-life measures after
laser in situ keratomileusis.
Arch Ophthalmol.
2007;125:1037-1042.
3. Levinson BA, Rapuano CJ, Cohen EJ, et al. Referrals to the Wills Eye Institute Cornea
Service after laser in situ keratomileusis: reasons for patient dissatisfaction.
J Cataract
Refract Surg.
2008;34:32-39.
4. Jabbur NS, Sakatani K, O’Brien TP. Survey of complications and recommendations for
management in dissatisfied patients seeking a consultation after refractive surgery.
J Cataract
Refract Surg.
2004;30:1867-1874.
56 I CATARACT & REFRACTIVE SURGERY TODAY I JUNE 2008
COVER STORY
“We have identified some risk factors
for dissatisfaction after LASIK,
including suboptimal visual acuity,
dry eyes, and night vision symptoms.
ResearchGate has not been able to resolve any citations for this publication.
Article
Patient satisfaction following laser in situ keratomileusis (LASIK) is commonly reported as high. This paper reviews the outcome of LASIK both in terms of visual results and satisfaction. Two-hundred patients were surveyed telephonically to establish their degree of satisfaction with LASIK and to enquire about postoperative use of glasses, and symptoms of light sensitivity and of night vision problems. Patient anonymity was assured. The majority of patients (95%) never wore distance glasses after LASIK. Reading glasses were used by 49 (24.5%), related to age and presbyopia. Light sensitivity was not a problem or was unchanged from baseline in 73% of patients; 27% said they were worse; a few (5.5%) said their symptoms were better. Night vision was not a problem or was unchanged from baseline in 76% of patients; 24% said they were worse; 17% said their symptoms were better. One hundred ninety-five patients (97.5%) were extremely happy with their results and 197 (98.5%) would have the procedure again. After LASIK, 95% of 200 patients wore no distance optical correction; 99% would have the procedure again; and light sensitivity and night vision problems bothered a significant number of patients.
Article
To review complications associated with and management options for dissatisfied patients seeking a consultation after refractive surgery performed elsewhere. Refractive Eye Surgery Center, The Wilmer Institute, Lutherville, Maryland, USA. In this retrospective review, charts of consecutive dissatisfied patients who sought a refractive consultation between June 1999 and January 2003 after refractive surgery performed elsewhere were reviewed and the following parameters were analyzed: visual acuity (uncorrected and best spectacle corrected), prior manifest refraction, complications, and recommendations. The subjective complaints, complications, and visual acuity were reviewed, and the associated historical or visual risk factors as well as treatment options were analyzed. One hundred sixty-one eyes in 101 patients with ocular complaints were identified. One hundred thirty-four eyes (83.2%) had had laser in situ keratomileusis; 22 eyes, photorefractive keratectomy; 4 eyes, radial keratotomy; and 1 eye, laser thermokeratoplasty. The most common subjective complaints were blurred distance vision (59.0%), glare and night-vision disturbances (43.5%), and dry eyes (21.1%). The most common complications were overcorrection (30.4%), irregular astigmatism (29.8%), dry eyes (29.8%), glare (26.1%), difficulty with night driving (16.7%), and corneal haze (16.7%). The most common cause identified in eyes with best spectacle-corrected visual acuity worse than 20/40 was irregular astigmatism (10 of 18 eyes [55.5%]). The most common recommendation for management was medical treatment or observation (68.3%). Medical therapies recommended included lubrication, punctal plugs, topical and systemic pharmaceutical agents to modulate ocular surface, spectacles, and contact lenses. Keratoplasty (lamellar or penetrating) was recommended in 4 patients (4 eyes [2.5%]). The diagnoses included corneal ectasia in 3 eyes and severe flap complication with irregular astigmatism in 1 eye. Nine patients (5.6% eyes) required nonkeratoplasty surgery. In other patients, waiting for advances in technology, including wavefront-guided customized retreatment, was recommended. A spectrum of complications associated with refractive surgery may result in patient dissatisfaction. Proper patient selection, prevention strategies, and prompt diagnosis and medical or surgical intervention may be beneficial in managing complications and improving patient satisfaction.
Article
To evaluate the relationship between ablation diameter, pupil size, and visual function as measured by a vision-specific quality-of-life instrument after undergoing laser in situ keratomileusis. Of 300 patients eligible for this study, 97 (32.3%) responded to a mailed study questionnaire, the National Eye Institute Refractive Error Quality of Life (RQL) Instrument. The RQL Instrument was administered in all 97 patients after laser in situ keratomileusis. Spearman correlation coefficients were calculated for the association between RQL subscale scores and characteristics including pupil diameter and uncorrected visual acuity. Positive correlations between larger mesopic and scotopic pupil diameter and higher RQL satisfaction scores (0.12 and 0.19, respectively) were not statistically significant at the P=.05 level. As uncorrected visual acuity in the better eye improved, patients reported significantly less worry (-0.22; P=.03), more satisfaction (-0.25; P=.01), clearer vision (-0.25; P=.01), and better far vision (-0.24; P=.02). Larger pupil diameter is not significantly associated with postoperative satisfaction and visual function as measured with the RQL. Rather, postoperative uncorrected visual acuity is confirmed as a strong predictor of patient satisfaction after refractive surgery.
Article
To review the symptoms, findings, and management options in patients referred to the Cornea Service who were unsatisfied with results after laser in situ keratomileusis (LASIK). Cornea Service, Wills Eye Institute, Philadelphia, Pennsylvania, USA. A retrospective chart review was conducted of all patients seen for consultation between January 1, 2004, and December 31, 2006, who had LASIK performed elsewhere. The parameters extracted were demographic data, history, symptoms, postoperative best corrected and uncorrected visual acuities, surgical complications, examination findings, and treatment recommendations. The data were also compared with previously unpublished data collected at Wills Eye from 1998 to 2003. One hundred fifty-seven eyes of 109 patients seen in consultation after LASIK were identified. Twenty-eight percent were referred by the LASIK surgeon and 54%, by another eye doctor; 17% were self-referred. The most common chief complaints were poor distance vision (63%), dry eyes (19%), redness/pain (7%), and glare and halos (5%). Forty-four eyes (28%) had surgical complications or enhancements. The most common diagnoses were dry eye or blepharitis (27.8%), irregular astigmatism (12.1%), and epithelial ingrowth (9.1%). Eleven percent were referred in the first month after LASIK; 23% and 10% were referred between 1 and 6 months and 7 and 12 months, respectively. Medical management (eg, artificial tears, steroids, other dry-eye treatment) was offered in 39% of cases, surgical intervention in 27%, and observation only in 7%. Nonsurgical therapy was offered in 73% of cases. Most patients who came for consultation were referred by a doctor other than their LASIK surgeon. Poor distance vision, dry eye, redness/pain, and glare and halos were the most common chief complaints and dry eye or blepharitis, irregular astigmatism, and epithelial ingrowth, the most common diagnoses.
Survey of complications and recommendations for management in dissatisfied patients seeking a consultation after refractive surgery
  • N S Jabbur
  • K Sakatani
  • O 'brien
Jabbur NS, Sakatani K, O'Brien TP. Survey of complications and recommendations for management in dissatisfied patients seeking a consultation after refractive surgery. J Cataract Refract Surg. 2004;30:1867-1874.