This study aims to conduct a bibliometric and meta-analysis of compulsory citizenship behaviors research. Using the R programming language and the bibliometric package, we analyzed 44 articles from the Web of Science (WoS) database that focused on "compulsory citizenship behavior". Additionally, a correlation-based meta-analysis was conducted on 53 independent studies with a total sample size of 17,491.
In the bibliometric analysis, Tongji University, Huaqiao University and Istanbul University emerged as the most influential institutions in the field of compulsory citizenship behaviors with a publication rate of 5.41% out of 74 institutions. Hongdan Zhao was identified as the most productive author. Among the 27 most published journals in this field, Frontiers in Psychology (18.18%) ranks first. According to the meta-analysis results, compulsory citizenship behaviors are negatively related to demographic variables such as gender and number of children. When its relationship with the variables is examined, compulsory citizenship behaviors was positively associated with job stress, moral disengagement, burnout, felt obligation, work-family conflict, organizational based self esteem, abusive supervision perception, feeling trusted, organizational cynicism, work alienation, counterproductive workplace behaviors, facades of conformity, turnover intention, anger toward organization, citizenship pressure, and careerism. Furthermore, job satisfaction, job autonomy, leader-member exchange, psychological safety, organizational identification, and organizational commitment were negatively associated with compulsory citizenship behaviors.
According to the above findings, compulsory citizenship behaviors (CCB) are positively related to job stress, burnout, work alienation, iturnover intention and careerism; It can be said that it is negatively related to perceptions, attitudes and behaviors such as job satisfaction, job autonomy and organizational commitment. Considering these correlation values, it can be said that compulsory citizenship behaviors are leading to an undesirable results for organizations, have a characteristic increasing negative perceptions, attitudes, and behaviors.