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ITS IINDUSTRY 4.0 IN POLAND– SELECTED ASPECTS OF ITS IMPLEMENTATION

Authors:
S I L E S I A N U N I V E R S I T Y OF T E C H N O L O G Y P U B L I S H I N G H O U SE
SCIENTIFIC PAPERS OF SILESIAN UNIVERSITY OF TECHNOLOGY 2019
ORGANIZATION AND MANAGEMENT SERIES NO. 136
http://dx.doi.org/10.29119/1641-3466.2019.136.31 https://www.polsl.pl/Wydzialy/ROZ/Strony/Zeszytynaukowe.aspx
INDUSTRY 4.0 IN POLAND SELECTED ASPECTS
OF ITS IMPLEMENTATION
Radosław MIŚKIEWICZ
Silesian University of Technology, Faculty of Organisation and Management, radoslaw.miskiewicz@polsl.pl,
ORCID: 0000-0003-2370-4783
Abstract: Nowadays, Industry 4.0 is leading manufacturing companies into the era where
processes and all their resources including human resources are being optimised in real
time. It covers all areas of operations that, supported by intelligent decision-making systems,
improve productivity, quality of work and safety. The paper makes an attempt to evaluate the
existing state of research in literature and implementation of Industry 4.0 in Poland. The first
part of the paper reviews scientific and research achievements related to Industry 4.0, covering
as well best practices. Further, the paper presents changes in information systems in the Polish
economy as well as in industrial companies, related to the implementation of the concept of
Industry 4.0.
Keywords: Industry 4.0, digitalisation, information systems, megatrends, optimisation.
1. Introduction
By enabling devices to be connected within digital business ecosystems, the fourth
industrial revolution is contributing to a deeper integration within horizontal and vertical value
chains. In the economy, these challenges are related to new jobs with high added value centred
around automation, to increased competition with innovative international economy, to more
efficient use of energy and materials. The scientific literature classifies them as challenges
related to (i) leadership in organisation, (ii) market, (iii) business ecosystem, (iv) value creation
process (Bharadwaj, 2013b; Peppard, and Ward, 2016). According to K. Schwab, their
attractiveness for investors is perceived by the creation of a favourable feedback loop between
the development of competence and the inflow of capital (Schwab, 2018). Under the influence
of new technological solutions, the fourth industrial revolution has significantly changed the
function of the production. Its contemporary version cannot be this simplified version
consisting of two or even three inputs, as defined by the classical economy, namely labour (L)
and land (Z), or capital (K) included in the capitalist economy. Nowadays, information and
404 R. Miśkiewicz
knowledge about hardly measurable values and their high amplitude of changes becomes
crucial, and the production function, which takes into account additional values, takes the form
of a complex relation with a general formula Y = f(L, K, Z, KL, HK), where: L labour,
K capital (financial), Z land (ground where a plant or raw materials are located), KL
human capital (knowledge, abilities, know-how), HK social capital (good law, good
institutions) (Olender-Skorek, 2017). In this context, Industry 4.0 means new behaviours of the
companies and changing their perception of competition and competitiveness. This is
a consequence of implementing new key technologies used in the Industry 4.0 concept as shown
in Figure 1.
Figure 1. Key components of the Industry 4.0 concept. Source: author's own study.
What has been observed is a new shape of architecture of production management systems
and a transition from linear processes and a traditional pyramid of production management
systems to the network of connections and non-linear production. Combining these innovations
with new artificial intelligence capabilities leads to a revolutionary change in manufacturing
management where systems operate in a highly autonomous manner, dynamically changing
their structure and functions within an organisation. Many researchers agree that Industry 4.0
is part of a larger megatrend which is a digital transformation affecting a number of industries
(Miśkiewicz, 2019; Juszczyk, 2017; Gracel, 2016; Chrzanowski, and Głażewska, 2016; Saniuk,
S., and Saniuk, A., 2017).
The purpose of the paper is to update Polish and international scientific and research
achievements related to the concept of Industry 4.0 in Poland. To achieve this, the author used
a qualitative descriptive method referring to a critical analysis of domestic and foreign studies
on the subject as well as exemplary implementations of certain solutions in the industrial
companies.
Autonomous
robots
Simulations
Systems
integration
Internet of
Things
Cyber-security
Cloud
computing
Additive
manufacturing
Augmented
Reality
Big Data
INDUSTRY 4.0
Industry 4.0 in Poland selected aspects… 405
2. Review of scientific and research achievements related to Industry 4.0
Scientific literature related to the fields of economics and management and technical
sciences provides a number of arguments relating to the essence of Industry 4.0. The authors
Hermann M., Pentek T., and Otto B. made an attempt to identify and structure these arguments
in their work Design Principles for Industrie 4.0 Scenarios: A Literature Review. They noticed
that in today's global activities competition manifests itself in all spheres of business activity of
companies. Hence the need for more extensive use of knowledge and on the basis of this
knowledge for professional management of changes in the company (Herman, et al., 2015;
Szulewski, 2018; Furanek, 2018; Miśkiewicz, 2018). Business massive personalisation and
additive manufacturing may in the near future, as K. Liczmańska, M. Kuczyńska pointed out
(Liczmańska, and Kuczyńska, 2016), contribute to a creation of a new business model.
Digitalisation of the production process and artificial intelligence are determining the directions
of contemporary industrial developments and are placing it in the architecture of a new market
economy (Zhong, et al., 2017). The common features of available models, and the emerging
similarities in their behaviour were analysed, for instance, by M. Kardas, B. W. Wirtz,
A. Pistoia, S. Ullrich, W. Gottel, A. Osterwalder and Y. Pigneur, K. Nosalska and G. Mazurek,
D. Ibarra, J. Ganzarain, J.I. Igartua. The results of their research became the basis for
distinguishing general schemes of business models (Kardas, 2016; Wirtz, et al., 2016;
Osterwalder, and Pigneur, 2013; Zott, and Amit, 2013; Nosalska, and Mazurek, 2018; Ibarra,
et al., 2018). These included, i.a. (i) unbundling into separate but complementary modules
relating to infrastructure management, product innovation and customer relations (e.g. mobile
operators); (ii) 'long tail' - a new or additional value proposition targeted at a large number of
niche customer segments that together generate a significant profit (e.g. when reaching them
via e-commerce platforms), although it would not be profitable to serve only one of them;
(iii) multilateral platforms providing customers with a value that "provides access";
(iv) the "FREE" concept where paying customers subsidise a segment by using a free offer.
Open business models based on external sources of research and development results are
becoming important. H. Chesbrough, E.G. Popkova, Y.V. Ragulina, A.V. Bogoviz
(Chesbrough, 2017; Popkova, et al., 2019; Czakon, et al., 2015) and others pointed out that
intellectual property is now becoming a new type of asset capable of generating additional
benefits for a company, which is part of the concept of Industry 4.0. Since 2016, also in Poland
this strategy has been the subject of many studies, reports and analyses concerning the whole
economy or its selected industries. They reveal the conviction that the scale of economic
innovations is confirmed by the level of R&D expenditure as compared to GDP. Poland has
relatively low indicators in this respect in comparison to other EU economies. In 2014,
for instance, 0.94% of GDP (GERD/GDP) was earmarked for this purpose while according to
the Polish Central Statistical Office (GUS) in 2017 this indicator was 1.03%. The highest value
406 R. Miśkiewicz
of internal expenditure on scientific research and development was recorded in the enterprise
sector. It has allocated nearly PLN 13.3 billion to R&D, which is over 12% higher compared to
2016 (currently they are spending 64.5% of the outlays). In 2017 the Business Expenditure on
R&D (BERD) was 0.67% of GDP. There has been a significant improvement compared to 2010
when the BERD/GDP ratio was only 0.19%. It also shapes the Summary Innovation Index
which in 2016 was 54.8% and generally classified Poland, in the ranking based on this indicator,
on 25th position out of 28 in Europe. Although in terms of GERD and BERD in relation to
GDP Poland clearly stands out in minus from the EU average (amounting to 2.07% and 1.36%
respectively), but is systematically closing the gap (GUS, 2018). The entrepreneurs are also
increasingly aware of the need to invest in R&D and are expecting the resulting benefits.
The results concerning the R&D activity in Poland, presented successively by GUS, PARP, and
other bodies, indicate positive changes in law as regards the economic activity, which reduces
their investment risk (Mikołajczyk, 2016; European, Commission, 2016). The reports of
ASTOR, DELOITTE, PWC, PARP and PWC also confirm high requirements that Polish
companies should meet. Interesting in this respect is the analytical material contained in the
report published in 2014 by Roland Berger Strategy Consultants Industry 4.0. The new
industrial revolution how Europe will succeed. It shows that Poland is among the hesitating
countries with a low index of readiness for the implementation of Industry 4.0, and with an
average industrial base. Moreover, ASTOR and PWC reports indicate that only 15% of the
Polish companies are fully automated, and 76% need partial automation of their company
(Astor, 2016; PWC, 2017). More optimistic are the synthetic research outcomes contained in
the MarketsandMarkets report "Manufacturing Execution System Market by Deployment Type
(On-Premises, On-Demand, and Hybrid), Offering (Software and Services), Process Industry
(Food & Beverages, Oil & Gas), Discrete Industry (Automotive, Medical Devices) Global
Forecast to 2022". In 2014 in Poland, for instance, the value of investments in the Internet of
Things was $2 billion, and in 2018 exceeded $3.7 billion; however, in the 2020 perspective,
these expenditures will oscillate around $5.4 billion (Report, 2017). Some other problems were
highlighted in the latest report published in 2019 by Control Engineering Polska Towards the
Economy 4.0. The analysis of the data contained in the report shows that companies on the
Polish market lack not only the strategy of action, but also transformation leaders and the ability
to use Industry 4.0 tools, i.e. new technologies, innovations or R&D. It has also been found that
only 14% of companies have a strategic transformation plan for activities within the Economy
4.0 concept and have started to implement it. Almost half (48%) declare that activities related
to digitalisation of manufacturing processes are not supported by the company's strategy,
although smaller projects are carried out in this area. What is even most worrying more than
every fourth company (27%) does not intend to carry out any activity related to the broadly
understood Economy 4.0 (Report, 2019; PARP, 2019). All-Poland research related to Industry
4.0 is successively supplemented by regional scientific institutions or individual industrial
companies. Projects implemented in the metallurgical industry may serve as examples:
Industry 4.0 in Poland selected aspects… 407
Optimisation of key areas of the company's business activity in terms of monitoring the location
of resources and supervision of the casting process in real time (Vizum Factory) (Project
No ReA-1/8/2018); Launching the technology of manufacturing high precision cast iron
castings for the automotive sector with the use of INDUSTRY 4.0 methodology; Development
and exemplification of a method of using CPS and IoT in the process of a modern method of
manufacturing metallurgical products (Project No POIR.01.01.01-00-0804/17) (Miśkiewicz,
2019). Other industries, such as automotive, mechanical, furniture and glass, also have pilot
studies on IT applications and their application in businesses (Sąsiadek, and Basl, 2018; Fischer,
2018). Others, relating to computer modernisation and robotisation of the operation of
companies, to the directions of development for logistics systems, indicate methodological
solutions that will facilitate decision-making and improve work efficiency and quality
(Stadnicka, et al., 2017, Bujak, 2017). In recent years, we have also seen intensified activities
undertaken in Polish regions which are aimed at preparing their economies to the
implementation of the Industry 4.0 concept (Szum, and Magruk, 2018). They are developing
on the basis of EU law and funds, but it is worth noting at this point that Polish strategic
documents also contain a direct reference to Industry 4.0; these are Responsible Development
Plan, in the area of "Reindustrialisation" (Strategy, 2017), Future Industry Platform,
The Initiative for Polish Industry 4.0, Industry 4.0 Incubators, and Industry 4.0 Competence
Centres (Walicki, 2018). The latter are stimulating the activity of innovative regions and the
competitiveness of their industrial companies (Guliński, 2019). As legislative and institutional
solutions are gradually appearing, they reinforce the legitimacy of implementing the concept of
Industry 4.0 in the economy. These are, for example, government programmes, Polish Digital
Platform or Industry 4.0 Implementation Monitoring Centres (Bal-Woźniak, 2012; Orłowski,
2013; Act, 2016; Broński, and Tylman, 2017).
3. Changes in Industry 4.0 information systems
Significant changes taking place nowadays in Industry 4.0 information systems have been
indicated by ACATECH, A. Whitmore, L. Agarwal, X. Da. These systems are supported by
global networks, including machines, storage systems, and production facilities, in the form of
cyber-physical solutions (ACATECH 2016; Whitmore, Agarwal, Da, 2015). The authors
G. Bartoszewicz and G. Mazurek (Bartoszewicz, 2017; Mazurek, 2018) also pointed out to their
complex architecture and referred to their Internet infrastructure, global network of intranets
with its multimedia services, PLC (Programmable Logic Controller) with built-in
microprocessor systems necessary to control manufacturing devices, Wireless Sensor Networks
(WSN) consisting of sensors communicating with each other, used to monitor the condition of
devices and production lines. In Poland, an important segment of CPS, the ERP 2.0 systems,
408 R. Miśkiewicz
is a fact, and their development is analysed, for instance, by Ch. Bartodziej, J. Badurek,
Ch. Hu, B. Golińska, J. Kapania, who suggest that these systems support the implementation of
the fourth industrial revolution as they include real time systems used in Logistics 4.0 processes
related to GPS and RFID technologies. They control just-in-time (JIT) production and supply,
perform Autonomic Computing (AC) based on self-managing computer systems which are self-
configuring, self-protecting, self-healing, self-optimising, and process and analyse Big Data.
Subsequently, they present information in the form of intelligent reports and management
dashboards in BI (Business Intelligence) modules (Bartodziej, 2016; Badurek, 2015; Hu, 2013;
Golińska, and Kapania, 2016). They are shaping a new model of modern business and
production, which has been defined and modelled by J. Lee, E. Lapira, B. Bagheri, H. Kao as
a 5M system in the context of Industry 4.0. On the one hand, it is integrated with the
infrastructure based on a functional model 5C, and on the other hand, it is integrated with
completely new paradigms based on innovative trends and megatrends understood as directions
of social, economic, environmental, political, cultural and legal transformations (Magruk, 2017;
Lee, et al., 2013; Weyer, et al., 2015).
The digitalisation of product and service offerings, the integration of value-added chain
leads to the implementation of a number of their functions in Industry 4.0. These include (i)
horizontal integration through value networks; (ii) digital integration of engineering processes
throughout the entire value chain; (iii) vertical integration; and (iv) networked manufacturing
systems. This leads to a fusion of IT strategy and business strategy on the basis of which
a digital business strategy is being created and developed (Olszak, 2015; Stańczyk-Hugiet,
2015; Wolniak, and Hąbek, 2016). In the industrial companies, IT systems offer new
opportunities to centralise certain global functions related to accounting or R&D by creating
global virtual teams, or refusing to a single headquarters. Taking into account trends in
automation and standardisation based on product models, they enable the customer's access to
industrial production through digital platforms. Poland is also an emerging market with
accelerating pace of robot installation, especially since 2014. Our market is particularly
attractive when it comes to applying robots in the automotive, chemical, metal and machine
industries. However, the number of robots per 10,000 employees is still lower compared to the
Czech Republic, Slovakia and Hungary 36 units (in the automotive industry 165 units per
10,000 employees, other industries: 24). In 2017, the annual sales of robots in Poland increased
by 16% and reached 1,891 units. The total number of robots installed in Poland is estimated by
IFR at approximately 11,400 units (data as at the end of 2017). According to IFR analysts,
if the European economy continues to experience growth, it is very likely that between 2018
and 2021 the number of robots installed in Poland will grow by 15%-20% (IFR, 2017, Gracel,
2016).
Industry 4.0 in Poland selected aspects… 409
Conclusion
The analysis of already vast Polish, German and English literature as well as the analysis of
the findings of available scientific research show that the factors determining the development
of Industry 4.0 in Poland, its regions or individual companies are already known. The scope of
changes related to its development regards not only production and technology, but also social,
economic, political and ecological aspects. Therefore, it is necessary to update the legislation
related, for example, to the Responsible Development Plan or Regional Innovation Strategies
in order to rationally use financial resources for the implementation of Industry 4.0 key
technologies in the economy. Hence the practical proposal to move quickly from the analysis
of the problem to its direct implementation in Poland.
Being at the heart of Industry 4.0, technological progress offers a number of benefits to
companies; however, it can also create real risks which have been identified and referred to as
social, technical and technological, economic, environmental, and legal risks. In order to
eliminate them, it has been necessary for individuals involved in the process of digital
transformation every entity from the science, business and public administration sectors
to jointly expand the technological sphere of Industry 4.0 as well as the 'soft sphere' related to
competences.
According to the aforementioned reports, within Industry 4.0 in Poland, a list of several
megatrends, technological driving forces have been identified, which, in the coming years,
will have a significant impact on the development of new business models and digital business
strategies of companies.
Cyber-physical systems (CPS) and the Internet of Things (IoT) provide rational premises
for building own internal communication solutions in manufacturing companies. For example,
the steel company ReAlloys has implemented active monitoring devices Vizum Box based
on Raspberry Pi + Arduino architecture and server software written with the use of NETcore
technology, which allows to embed server software in any cloud computing.
IT in management becomes not only a technical and supportive tool, but also a source of
organisational solutions. The implementation of Industry 4.0 in companies also requires the
implementation of next-generation tools to design or modify organisational structures.
This new research thread indicates the need to build a learning enterprise, improve the
capabilities of an organisation as a whole, and implement systemic thinking as a resource of
knowledge and tools that allow to explain and influence complex phenomena. Changes to
companies' organisational structures, caused by the dynamic development of digital
technologies, allow companies to globalise in a more "lean" way, and digital tools facilitate
remote collaboration and rapid communication.
On the basis of the Polish Digital Platform and regional Industry 4.0 Implementation
Monitoring Centres, it would be worthwhile to create an institution similar to the German
410 R. Miśkiewicz
Fraunhofer-Institute which focuses on innovation and new technologies. This poses challenges
to the Polish economy, the organisation and quality management science in terms of revaluation
of research methods and tools related to Industry 4.0. These existing quantitative and qualitative
descriptive and mixed methods, referring to a critical analysis of domestic and foreign sources,
should be replaced by new methods such as TQM (Total Quality Management), Lean, Six
Sigma, Statistical Process Control (SPC), or Theory of Constraints (TOC).
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... Industry 4.0 technologies can reduce energy and resource consumption through sensing and data transfer, analyze production and supply chain processes [79], and lead to less waste and CO2 emissions through carbon footprint analyses [80,81]. Actions taken by the company to achieve higher levels of maturity in implementing Industry 4.0 solutions in the area of CSR are mentioned by Miśkiewicz [82] and Hąbek [83]. ...
... Researchers have conducted a number of studies showing that technologies associated with Industry 4.0 have unique potential to support environmentally friendly manufacturing [82,84]. Industry 4.0 technologies can reduce energy and resource consumption through sensing and data transfer, analyze production and supply chain processes [67], and lead to less waste. ...
... This means that the engineering staff recognizes the need for sustainable development of companies and manufactured products, but it is just beginning to use Industry 4.0 solutions to implement social and environmental programs and to measure the effectiveness of these implementations. This initial commitment was also shown by [82]. ...
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... Industry 4.0 is one of the concepts in a national German strategy called the "High-Tech Strategy 2020 Action Plan", which was launched in 2010 to create a society of the future, in addition to other national strategies such as the Japanese Society 5.0, Chinese "Made in China 2025", or the American "Industrial Internet" [28]. The key features of the Industry 4.0 concept and its organizational agility are shown in Figure 2. [29][30][31]. ...
... Industry 4.0 and organizational agility components. Source: Authors' own elaboration of[29][30][31]. ...
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The purpose of this article is to demonstrate how technological, organizational and environmental factors are affecting the use and development of ERP (enterprise resource planning) in the context of the Industry 4.0 (Fourth Industrial Revolution) concept. This article discusses the role of the ERP system in agile organization and the impact of Industry 4.0 factors on business agility with the use of the TOE (technology–organization–environment) framework. The research methods used in this study were based on a systematic literature review of the Scopus and Web of Science databases sources. Both academic and practical examples of the literature were examined. The presented outcomes of this study are a selection of Industry 4.0 technologies assigned to the TOE factors, the indication of the role of organizational agility in the enterprise and the potential technological support of Industry 4.0 indicators in achieving organizational agility. The research results might be interesting for both academic researchers and the practitioners, e.g., project managers involved in the implementation of Industry 4.0, such as top management planning to increase organizational agility in their organizations. However, there is an identified need for conducting additional studies on the influence of each identified factor on organizational agility.
... Digitalisation and cyber-physical systems are used in many steel industry companies in Poland. For example, Miśkiewicz [113] has written about the ReAlloys company, which has implemented active monitoring devices based on the Raspberry Pi + Arduino architecture named Vizum Box to increase the online digitalisation of production data. Additionally, they used server software with the use of NETcore technology. ...
... Additionally, they used server software with the use of NETcore technology. This technology can allow to embed server software and also use of cloud computing [113]. ...
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Digital technologies enable companies to build cyber-physical systems (CPS) in Industry 4.0. In the increasingly popular concept of Industry 4.0, an important research topic is the application of digital technology in industry, and in particular in specific industry sectors. The aim of this paper is to present the tools used in the steel industry in Poland on its way to the full digitalisation that is needed for the development of Industry 4.0. The paper consists of two parts: a literature review and a practical analysis. The paper provides the background information about digitalisation using digital tools in the steel industry in Poland. The paper was prepared based on secondary information and statistical data. The object of the research is the Polish steel sector. This study assumes that digitalisation is the main area of innovation in the steel industry. The digitalisation determines the creation of new or modified products, processes, techniques and expansion of the company’s infrastructure; therefore, the data on digital technology were supplemented with data on the innovativeness of the Polish steel sector. The results of this study provide managers with valuable information to understand the importance of full digitalisation and the need to focus on digital strategies. Such insights can be used to improve companies’ processing capabilities and produce better products, which is key to innovation.
... A. Kuzior (2022) devoted special attention to this issue, writing about technological unemployment, which results from technological progress and the development of innovative technologies, which, when implemented in various industries and services, usually result in lower demand for human labor. Enterprises often have no research and development infrastructure that would support the implementation of I4.0 solutions, which results in the need to find an appropriate research partner (Miśkiewicz, 2019). Legal barriers most often include data security considerations (Raut et al., 2018;Phuyal et al., 2020), while strategic barriers are related to the process of implementing modern technologies in enterprises. ...
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The implementation of Industry 4.0 solutions in Polish enterprises entails both certain barriers and significant potential for changes and numerous benefits. These barriers may result from the costs of implementation of new technologies, the need to adapt employees to new skills and concerns about data security. However, by overcoming these difficulties, companies can benefit from the enormous potential for changes such as increasing production efficiency, optimizing logistics processes or improving product quality. Moreover, the use of Industry 4.0 technologies can contribute to increased innovation, increased competitiveness on the global market and the creation of new jobs. As a result, the benefits of implementing these solutions support Polish enterprises to actively engage in digital transformation, despite the barriers they encounter. The objective of this article is to confront the benefits and potential for changes resulting from the implementation of modern technologies with the barriers that limit this process. The statistical assessment of the differences between the barrier assessment values and the assessment of benefits from the use of technology, as well as between the barrier assessment values and the assessment of the potential for changes, was based on the non-parametric Mann-Whitney U test. The study covered representatives of 236 enterprises who mainly held managerial positions at various levels of management staff or persons designated by them who were responsible for research and development activities in the surveyed entities. As a result, it was indicated that the level of involvement in technological transformation among Polish enterprises is moderate. Almost 67% of all the surveyed entrepreneurs can characterize specific Industry 4.0 solutions. Among them, only approximately 6% can be defined as highly digital companies that already have partially digitized operational processes. Moreover, enterprises see more potential benefits and potential changes from the introduction of Industry 4.0 solutions than barriers to their implementation. This study is dedicated to both authors dealing with Industry 4.0 issues and entrepreneurs implementing modern technologies in their companies.
... Industry 4.0 is changing value chains (Porter, 1985;Porter, 1990;Porter and Heppelmann , 2014;Ribeiro, 2019;Yuanqin et al., 2022;Hokey, 2010;Queiroz et al., 2020). Interesting aspects of Industry 4.0 implementation in Poland were presented by R. Miśkiewicz (2019). The research about implementation of Industry 4.0 in SME Sector was indeep described by Ingaldi and Ulewicz (2020). ...
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The paper discusses the changes occurring in the steel industry and related markets as they move towards Industry 4.0. With significant investments in new technologies, steel mills are creating a smart environment for cooperation between producers, distributors, and consumers of steel products. The influence of Industry 4.0 within mills is being transferred to other participants in the steel product chains, and vice versa. The research aimed to determine the impact of Industry 4.0 technologies on the steel product chains in the Polish steel market. The research was conducted in Poland. The obtained database comprised 208 respondents (company executives), including steel mills and steel product manufacturers. Technologies (the pillars of Industry 4.0) are grouped into five technological fields: automation and robotics; warehouse automation; Computer systems, systems integration, mobile technologies, Big Data and IIoT, Blockchain and cybersecurity. Analysis was realized in the three respondent segments representing the steel chain in Poland [RSs]: Producer [P], Distributor [D], and Consumer [C]. The results of the research can help companies improve their steel product chains. The study takes a value chain approach, considering steel production, distribution of steel products, and services for orders and consumers of steel and steel products.
... Global competition takes place due, among other things, to an increase in the level of homogeneity of markets. Thus, competition from the local or regional level is more easily transferred to other markets, especially when it comes to offering products and services via the Internet (Miśkiewicz, 2019). This also promotes the perception of global competitiveness . ...
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Objective The presented work is part of the discussions on evaluating the organizational surroundings, which, in the context of an increasingly globalizing world, is becoming regarded from a global perspective. Considerations of the environmental perception are supported with reflections on innovation and, in particular, startups’ innovation. Businesses, which are characterized by the ambition of dynamic scalability, are able to accomplish this dynamism precisely through innovative intensity, which in turn can also be associated with openness to knowledge and solutions coming from the surroundings, not only the closest – local or regional but also international or even global. Striving to develop toward smart enterprises, startups should concentrate on the digitalization of their processes, entering the path of Industry 4.0. The purpose of the work is to contribute to the perception of the environment by startups and the perception of open innovation. Methodology In order to meet the objectives of the work, in addition to considerations based on the existing results available in the literature, the results of an analysis of data from a questionnaire survey conducted among future startups were also used. To achieve the objectives of the study, research questions were formulated referring to the general view of future innovation openness, then the view of the propensity to share knowledge, that is, openness from the enterprise side, and finally also the view of the need for openness of the organization at different stages of its development. In the context of organizational openness, the broadest geographically possible context of the organization’s environment, namely the global context, was also considered. Findings As a result of the analysis, a relationship emerged between perceptions of innovative openness and the global environment of companies. The greater geographical scope of operations is accompanied by a higher demand for innovation, the more globally the enterprises would like to operate, the more innovation intensive they should be. Future entrepreneurs are strong advocates of open innovation, and they are also strong advocates of viewing the environment in an increasingly global dimension.
... The research used examples from business practice. a horizontal and vertical nature between different company departments (Patel, Ali, Sheth, 2018;Miśkiewicz, 2019;Yang, Gu, 2021), which enables, in effect, the creation of increasingly efficient, safe, cost-effective and environmentally friendly solutions. These are predominantly based on using data extracted from the environment to generate value from it (Nguyen, Zhou, Spiegler, Ieromonachou, Lin, 2018;Romaniuk, 2020). ...
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Purpose: The main objective of this article is to identify areas for optimizing marketing communication via artificial intelligence solutions. Design/methodology/approach: In order to realise the assumptions made, an analysis and evaluation of exemplary implementations of AI systems in marketing communications was carried out. For the purpose of achieving the research objective, it was decided to choose the case study method. As part of the discussion, the considerations on the use of AI undertaken in world literature were analysed, as well as the analysis of three different practical projects. Findings: AI can contribute to the optimisation and personalisation of communication with the customer. Its application generates multifaceted benefits for both sides of the market exchange. Achieving them, however, requires a good understanding of this technology and the precise setting of objectives for its implementation. Research limitations/implications: The article contains a preliminary study. In the future it is planned to conduct additional quantitative and qualitative research. Practical implications: The conclusions of the study can serve to better understand the benefits of using artificial intelligence in communication with the consumer. The results of the research can be used both in market practice and also serve as an inspiration for further studies of this topic. Originality/value: The article reveals the specifics of artificial intelligence in relation to business activities and, in particular, communication with the buyer. The research used examples from business practice.
... Industry 4.0 (Miśkiewicz, 2019) has introduced leading IT solutions in all aspects of production, allowing the creation of not only specific products but also of entire integrated value chains. The production process is precisely tailored to the customer's expectations using advanced IcT technologies. ...
... Compared to previous industrial revolutions, the current one is developing at a much faster pace. This is due to the fact that each new technology (Turulja, 2019) gives rise to a newer and more efficient one, and the 4.0 revolution that is currently underway is generally considered to be a concept closely associated with the development of the Internet of Things, digitization, advancing robotization (Gracel and Rodak, 2002), and the automation of production processes (Miśkiewicz, 2019). ...
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Purpose: The primary purpose is to present the state of development of Teal organizations in the age of Industry 4.0. The article assumes that (1) the so-called soft management factors have a significant influence on the development of Teal organizations, and (2) that companies operating under changing conditions must adapt to these conditions to operate successfully. Design/Methodology/Approach: In the course of the research the following work was carried out: desk research, individual in-depth interview and a questionnaire. The study covered 900 respondents from various micro and small enterprises. The article is based on the third stage of empirical research conducted in 2020- 2021. Findings: Research results show that organizations functioning in the age of Industry 4.0 should adapt to change and embrace it. Qualities such as partnership, flexibility, trust, creativity are indispensable in a Teal organization. Practical Implications: Organizations seeking to implement teal qualities must realize that this is a process. Therefore, it is necessary to constantly monitor the functioning of these organizations in the turbulent reality of Industry 4.0. Originality/Value: The research results (including pilot study, stage I, and stage II) show that organizations need to consider and adapt to changing conditions. An analysis of selected soft management factors shows how they can influence the development of an organization, which is particularly important for managers when it comes to management style or organizational structure.
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The implementation of Industry 4.0 technology and meeting the expectations of employers, the labour market, and, in fact, sustainable development are new challenges for industry employees, especially for their knowledge and skills. The changes introduced during industrial revolutions have always affected the job market and employees’ required competencies. The same can be said for the latest industrial revolution, Industry 4.0, in which the human factor plays an important role, mainly because new challenges are posed by human beings’ role in digitised reality. Our research aimed to identify the employee competencies that are required in the context of Industry 4.0. We investigated two groups of respondents (employees and students). These groups were subjected to a comparative analysis of their digital, technical, social and personal competencies. As a result of the analysis, we identified the highest-ranked competencies in defined groups. Our results show that technical and soft skills are equally important in this highly technically based industrial revolution.
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Transformacja cyfrowa, będąca kompleksowym procesem przechodzenia organizacji na nowe sposoby pracy przy wykorzystaniu technologii cyfrowych, w sektorze przemysłowym określa się jako rozwój Przemysłu 4.0. W ostatnich latach zachodzi proces dynamicznego adoptowania nowych technologii również w sektorze chemicznym. Zakres zmian i wyzwań, z jakimi mierzą się firmy produkcyjne sektora chemicznego w obliczu transformacji cyfrowej społeczeństw i gospodarek to temat artykułu.
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Celem przyświecającym powstanie tego rozdziału jest próba zidentyfikowania fenomenu Internetu rzeczy w kontekście marketingowym, w szczególności wskazanie uwarunkowań dyfuzji tej innowacji wśród klientów indywidualnych. W pierwszej części rozdziału zaprezentowany zostanie fenomen transformacji cyfrowej, której Internet rzeczy (IoT) jest jedną z podwalin. Następnie opisana zostanie ewolucja technologiczna Internetu rzeczy, co pozwoli na zaprezentowanie potencjału, jakie te rozwiązania niosą dla działalności marketingowej, dla całokształtu marketingu mix, dla procesów podejmowania decyzji zakupowych. Kluczowym zagadnieniem poruszanym w dalszej części rozdziału będzie wskazanie czynników determinujących dyfuzję innowacji w postaci Internetu rzeczy wśród klientów indywidualnych oraz wyzwań związanych z prywatnością i ochroną danych osobowych w świecie opartym o gromadzone i transmitowane dane oraz ich dalsze wykorzystanie do celów biznesowych. W całym rozdziale uwaga będzie skierowana na dość fundamentalne pytanie - czy konsumenci będą chcieli korzystać z rozwiązań, które tak istotnie zmienią współczesne sposoby myślenia, działania i zachowania? Jakimi czynnikami będą się kierować w podejmowaniu decyzji o korzystaniu z rozwiązań opartych o Internet rzeczy? Jak marketing przedsiębiorstw zmieni się pod wpływem tego nowego, fascynującego zjawiska technologicznego?
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The paper focuses on the problems of using confirmative factor analysis to variables of quality of CSR reports variables. The research was conducted in 2012 on the base of 507 organizations from six countries (Denmark, France, Poland, Sweden, United Kingdom, The Netherlands). On the basis of factor analysis we identified two hidden factors: main and additional information of the CSR report.
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The future of open innovation will be more extensive, more collaborative, and more engaged with a wider variety of participants. It will extend beyond technology to business models, and it will embrace both product and service innovation. Just as no man is an island, no firm that restricts itself to the confines of its own R&D lab will survive in an open innovation world.