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The combined effect of perceived organizational injustice and perceived politics on deviant behaviors

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Purpose The main purpose of this study is to examine the catalytic impact of perceptions of politics in organizations on the relationship between perceived unfairness and deviant behavior at work. Design/methodology/approach To test the proposed research model, the authors collected field data in a public sector university located in Islamabad Capital Territory, Pakistan. A two-wave questionnaire was distributed to 400 employees. In the first wave, the questionnaire was used to collect data on participants’ perceptions of perceived injustice and organizational politics. After two weeks, the second wave of data collection was conducted by sending another questionnaire to the same respondents to collect data on their organizational and interpersonal deviance. Findings Empirical findings revealed that perceived interactional injustice results in interpersonal deviance, and perceived distributive and procedural injustice results in organizational deviance. Moreover, the direct relationship between perceived injustice and deviant behaviors was stronger when the perception of politics factor was high. Originality/value To the best of the authors’ knowledge, this study is one of the first to test the detrimental effect of perception of politics on deviance in a public organization in Pakistan.
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The combined eect of perceived
organizational injustice
and perceived politics on
deviant behaviors
Mohammad Nisar Khattak
QUT Business School, Queensland University of Technology, Brisbane, Australia
Roxanne Zolin
Nobel International Business School, Accra, Ghana, and
Noor Muhammad
Brighton Business School, University of Brighton, Brighton, UK
Abstract
Purpose The main purpose of this study is to examine the catalytic impact of perceptions of politics in
organizations on the relationship between perceived unfairness and deviant behavior at work.
Design/methodology/approach To test the proposed research model, the authors collected eld data
in a public sector university located in Islamabad Capital Territory, Pakistan. A two-wave questionnaire was
distributed to 400 employees. In the rst wave, the questionnaire was used to collect data on participants
perceptions of perceived injustice and organizational politics. After two weeks, the second wave of data
collection was conducted by sending another questionnaire to the same respondents to collect data on their
organizational and interpersonal deviance.
Findings Empirical ndings revealed that perceived interactional injustice results in interpersonal
deviance, and perceived distributive and procedural injustice results in organizational deviance. Moreover,
the direct relationship between perceived injustice and deviant behaviors was stronger when the perception of
politics factor was high.
Originality/value To the best of the authorsknowledge, this study is one of the rst to test the
detrimental effect of perception of politics on deviance in a public organization in Pakistan.
Keywords Procedural justice, Interactional justice, Distributive justice, Organizational politics,
Perceived injustice, Organizational deviance, Perceived politics
Paper type Research paper
1. Introduction
Deviant workplace behaviors are pervasive in todays organizations and have been shown
to negatively inuence the performance of organizations (Vardi and Weitz, 2004;Chappell
and DiMartino, 2006). Numerous research studies support the hypothesis that perceived
injustice in the workplace results in undesirable behaviors such as organizational
delinquency (Hogan and Hogan, 1989), workplace aggression (Baron et al., 1999),
organization-motivated aggression (OLeary-Kelly et al., 1996), workplace deviance (Bennett
and Robinson, 2000;Robinson and Bennett, 1995), organizational retaliatory behaviors
(Skarlicki and Folger, 1997) and revenge (Bies and Tripp, 1998). In addition to individual
studies, two meta-analyses on organizational justice (Cohen-Charash and Spector, 2001;
Colquitt et al.,2001) and two meta-analyses on deviant behaviors (Berry et al.,2007;
Perceived
politics on
deviant
behaviors
Received 13 December2019
Revised 1 March 2020
28 April 2020
Accepted 11 May 2020
International Journal of Conict
Management
© Emerald Publishing Limited
1044-4068
DOI 10.1108/IJCMA-12-2019-0220
The current issue and full text archive of this journal is available on Emerald Insight at:
https://www.emerald.com/insight/1044-4068.htm
Hershcovis et al., 2007) demonstrate the signicance of considering perceived justice or
injustice and deviant behaviors within organizations.
The seminal article of Robinson and Bennett (1995) identies a clear distinction between
interpersonal deviance that is, deviant behavior harmful to other individuals (DBI) and
organizational deviance that is, deviant behavior harmful to the organization (DBO). DBI
includes deviant behaviors directed toward individuals, such as gossip, violence or theft
from co-workers, and DBO includes deviant behaviors directed toward the organization,
such as vandalism, theft, sabotage or sharing condential organizational information. Meta-
analysis ndings conrmed the separability of DBI and DBO and found that these
constructs are highly but differentially correlated with the Big Five personality traits and
organizational citizenship behaviors (Berry et al.,2007). Furthermore, studies have also
found that deviant behaviors are directed toward the source of injustice; that is, DBI is
directed toward interpersonal and informational injustice, and DBO is directed toward
distributive and procedural justice (Jones, 2009;Khattak et al.,2018).
In a meta-analysis, Hershcovis et al. (2007) identied that individual and situational
factors have a direct effect on deviant behaviors. However, they did not address the possible
interaction between individual and situational factors in their study. Focusing on this
potential gap, the current study tests perceived organizational politics (POP) as a situational
factor, with the potential to have a catalytic impact on the positive relationship between
perceived injustice and deviant workplace behaviors. Organizational politics is dened as
informal, parochial, typically divisive and illegitimate behavior that is aimed at displacing
legitimate power(Mintzberg, 1983, p. 172) and social inuence behavior that is
strategically designed to maximize self-interest(Ferris et al.,1989, p. 145). These are the
most cited denitions in organizational politics literature and generally have negative
connotations. Thus, referring to employeesperceptions in organizations, they often describe
political behaviors in negative terms and associate these with self-serving behaviors,
usually at the expense of others (Poon, 2003).
There are numerous motives for political behaviors, such as promoting ones own
interest, evening the score for a previous injustice and ghting for valuable rewards
(Skarlicki and Folger, 1997). Individuals adopt these kinds of behaviors when there is a
scarcity of resources and a lack of clear rules for the allocation of those resources. However,
if the rewards distribution and procedures enactment are unfair, and supervisors treat
employees in an undignied manner, then employees will feel suffocated and the end results
will be withdrawal from work. Therefore, the main goal of this study is to examine the
contextual variable (POP) that might affect the perceived injusticedeviant behaviors
relationship.
This paper contributes to previous literature in three ways. First, the paper contributes to
the organizational behavior literature by looking concurrently at the two negatively
valenced factors of perceived injustice and POP in a single study of their effects on deviant
workplace behaviors. No past research has been conducted to explore these relationships.
Not only is it important from a practical standpoint to study the role of negative experiences
in the workplace to gain a competitive advantage by attracting and retaining valuable
employees (Pfeffer, 1995), it is also important from a theoretical standpoint as research
shows that individualsattitudes and behaviors in the workplace are more heavily
inuenced by negative experiences than by positive ones (Brief and Weiss, 2002). Hence, the
current study aims to demonstrate the combined effect of two negative contextual factors
(perceived injustice and perceived politics) on employee deviant workplace behaviors. By
emphasizing the effect of these ampliers on employee deviant behaviors, we can
understand the organizational dynamics that inuence individualsbehavior in the
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workplace. A second contribution is that, unlike current literature, which proposes that the
source of the injustice determines the referent for the deviant behavior, we found that
the referent for the deviant behavior is generalized to include both the supervisor and the
organization regardless of the source. Third, and nally, most studies of deviant workplace
behaviors are conducted in Western societies with high individualism (Hofstede, 1983), such
as the USA and the UK, which could inuence the relationships between interpersonal
deviance (DBI) and organizational deviance (DBO). This study was conducted in Pakistan,
which is a highly collectivist society with high power distance (Hofstede, 1983), to determine
if Pakistan exhibits the same distinctions we would expect to see in other Western societies.
2. Theory and hypotheses development
Social exchange theory (SET; Blau, 1964) has been used as a theoretical lens to understand
the inuence of perceived organizational injustice and the resulting employeesdeviant
workplace behaviors. SET is one of the most important conceptual paradigms used to
understand individualsbehaviors in the workplace (Cropanzano and Mitchell, 2005). This
theory has been widely used in different disciplines, including anthropology (Sahlins, 1972),
social psychology (Gouldner, 1960;Homans, 1964) and sociology (Blau, 1964). Theorists
agree that interactions result in social exchanges that engender obligations (Emerson, 1976).
SET posits that individuals develop exchange relationships based on their experiences with
others (Blau, 1986; Coyle-Shapiro and Conway, 2004;Shore et al., 2003). Following the norm
of reciprocity (Gouldner, 1960;Levinson, 1965), individuals often repay others in the same
manner as they receive; that is, good with good or bad with bad (Mitchell and Ambrose,
2007). Therefore, this study uses SET as an overarching theory to explore the effects of
perceived injustice onemployee reactions (i.e. deviant behaviors).
In addition to the SET and norm of reciprocity, this study uses the agentsystem model
of justice, which suggests that individuals respond to perceived fair or unfair treatment by
targeting the origin of such treatment (Bies and Moag, 1986). Individuals develop exchange
relationships with their immediate supervisors and their organization (Rupp and
Cropanzano, 2002), and research shows that in response to perceived unfairness, individuals
engage in deviant behaviors directed toward the perceived source of the injustice, which is
typically either their supervisor or the organization (Jones, 2009). Other studies have also
conrmed that blame attribution is signicantly correlated with subsequent revenge
(Aquino et al.,2001,2006), conrming that the victim will attribute mistreatment to either
the organization or its members. There is also a general perception that, following the tit-
for-tatresponse strategy (Andersson and Pearson, 1999), people usually retaliate against
the entity (i.e. organization, supervisor or co-workers) they perceive caused them harm.
Employees perceive injustice in procedures and distributions as coming from the
organization (Jones, 2009;Khan et al., 2013;Khattak et al., 2018). Therefore, in retaliation
against perceived injustice in procedures and distributions, employees will direct their
deviant behaviors against the organization. In the same manner, the causes of interactional
injustice are perceived to be the manager or supervisor. Therefore, in this case, retaliation
would focus on deviance toward the individuals or co-workers involved (Yang and
Diefendorff, 2009). In summary, research tells us that individuals who perceive injustice in
the workplace will attribute blame to the individual(s) or the organization perceived to be the
source of the injustice and then direct their subsequent deviant behavior toward the
attributed party. The following section builds hypotheses relating to workplace deviance
and organizational injustice.
Perceived
politics on
deviant
behaviors
2.1 Organizational injustice and workplace deviance
Organizational justice research focuses extensively on employeesperceptions of unfair
treatment in the workplace and their substantial effect on various employeesattitudes and
behaviors. In the past three decades, organizational justice researchers have identied that
perceived fairness may inuence individual attitudes such as job satisfaction, intention to
leave the organization and organizational commitment (Folger and Konovsky, 1989;
Korsgaard et al.,1995). Perceived fairness may also inuence the judgment of the legitimate
power of authority gures in the organization and their policies (Huo et al., 1996). When
focusing on behavioral outcomes of organizational justice, researchers identied that once
employees perceive that organizational outcomes and procedures are not based on equity,
employee performance deteriorates (Khan et al., 2013;Jones, 2009), they become prone to
stealing organizational property (Greenberg, 1993), are unwilling to engage in
organizational citizenship behaviors (Moorman et al., 1993), do not abide by the decisions of
authority gures (Huo et al., 1996), are likely to be involved in protesting behaviors
(Vermunt et al.,1996) and have a higher inclination to take legal action against their
employers (Bies and Tyler, 1993;Lind et al., 2000). Employeesperceptions of a leaders
unethical behavior reduce their deontic justice (justice for the sake of justice), which
transforms into retributive behaviors and trying to even the scorewith their leader
without caring about the cost associated with this act (Reich and Hershcovis, 2015;OReilly
et al., 2016). A comprehensive literature review points out that the coworkersdeviant
behaviors inuence the individual employeesattitudes, affect and actions through three
routes including direct impact, vicarious impact and ambient impact (Robinson et al.,2014).
Similarly, recent studies have found that perceived gender discrimination, unethical leader
behaviors, time-related work stress, distributive injustice and procedural injustice positively
predict organizational deviance (Qu et al., 2019;Gan et al., 2019;De Clercq et al., 2019). More
specically, a study found that justice rule violations predict prevention-laden outcomes,
whereas justice rule adherence predicts promotion-laden outcomes (Colquitt et al.,2014).
The notion of fairness or justice has received considerable attention in social sciences
over the past three decades. Initially, researchers focused on the single dimension of justice
related to decision outcomes, referred to as distributive justice (Adams, 1965;Leventhal,
1976). The second stream of research emerged, focusing on the dimension of justice related
to processes that lead to decision outcomes, referred to as procedural justice (Leventhal et al.,
1980;Thibaut and Walker, 1975). Alexander and Ruderman (1987) found that distributive
and procedural justice are correlated with several attitudinal outcomes, such as trust, job
satisfaction, stress and turnover intentions. To strengthen this two-dimensional justice
model, later research studies identied that distributive justice also has a relationship with
individual-level evaluation, which leads to outcomes such as pay satisfaction. In addition,
procedural justice was found to be related to organizational-level evaluations and outcomes
such as organizational commitment (Folger and Konovsky, 1989;McFarlin and Sweeney,
1992). However, organizational justice researchers have also identied that the two-
dimensional model considers procedures and outcomes but neglects an important aspect of
the exchange relationship within the organization: interpersonal treatment. It has been
argued by organizational justice scholars (Bies and Moag, 1986) that the treatment
employees receive in the workplace may also inuence the appraisal of fairness, arguing
that adding the concept of interactional justice provides a three-dimensional model that
presents a more holistic view of organizational justice. A recent study conducted in the
context of Pakistan found that procedural injustice and incivility has a negative and
signicant effect on organizational performance (Sarwar and Muhammad, 2019).
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Interactional justice captures the extent to which individuals in the workplace are treated
with dignity, respect and politeness (Colquitt, 2001). Interpersonal and informational justice
are the sub-dimensions of interactional justice. There is now widespread recognition that
interpersonal justice is critical in shaping employeesattitudes and behaviors (Judge et al.,
2006;Neuman and Baron, 1997;Skarlicki and Folger, 2004). Frequent interpersonal
encounters in organizations mean that interpersonal justice is often of more concern to
employees than other justice dimensions (Fassina et al.,2008). Similarly, a study found a
positive relationship between indirect supervisor conict (i.e. covert and implicit) and
counterproductive work behaviors directed toward the supervisor (Ma and Liu, 2019).
A variety of theoretical frameworks have been used to understand why perceived
interpersonal injustice induces employeesdeviant workplace behaviors. For example, SET
(Blau, 1964) and the reciprocity norm (Gouldner, 1960) suggest that individuals react to the
treatment they receive in the workplace accordingly; that is, good for good and bad for bad.
Similarly, social learning theory (Bandura, 1977) would argue that individuals develop their
behaviors in response to their observations of their surroundings. Organizational justice
scholars have argued that those employees who receive unfair treatment either from their
supervisors or from their organizations have a higher tendency to engage in harmful
organizational behaviors (Dalal, 2005;Mitchell and Ambrose, 2007;OLeary-Kelly et al.,
1996). A eld and experimental study found that team deviance negatively inuences team
member trust such that an honest member experiences a greater decline in trust when team
deviance is high (Schabram et al., 2018). Three important meta-analyses of organizational
justice and counterproductive behaviors also support the positive relationship between
interpersonal injustice and individual-directed workplace deviance (Berry et al.,2007;
Colquitt et al.,2001;Hershcovis et al.,2007). Extending this line of inquiry, this study uses
the SET framework to understand that employees who are treated unfairly will respond in
the form of deviant behaviors. The source of perceived unfairness will determine the target
of the deviant behaviors; for example, perceived distributive and procedural injustice will be
responded to with DBO, and perceived interactional injustice will be responded to with DBI.
Previous research has established the relationship between perceived fairness within the
organization and the resultant employee attitudinal and behavioral outcomes. A study
found that trust in supervisor works as an exchange deepener and uncertainty reducer
between organizational justice dimensions (i.e. procedural justice, interpersonal justice and
distributive justice) and job performance (Colquitt et al., 2012). The agentsystem model
suggests that, most of the time, supervisors or managers are considered to be the primary
source of interactional justice or injustice, whereas the organization is held responsible for
enacting procedural justice or injustice (Bies and Moag, 1986). As a result, employees tend to
respond to interactional injustice with deviant behaviors directed toward the supervisor and
procedural injustice through deviant behaviors directed toward the organization (Jones,
2009). Organizational deviance theory and the agentsystem model are highly congruent,
suggesting that discontented employees strive to direct their workplace deviance toward
those entities they hold responsible for mistreatment (OLeary-Kelly et al.,1996;Robinson
and Bennett, 1995). In a meta-analytic review, Hershcovis et al. (2007) conrmed that
interpersonal mistreatment from supervisors (e.g. interpersonal injustice or abusive
supervision) is the strongest predictor of supervisor-directed deviant behaviors. Research by
Jones (2009) also conrmed that procedural injustice positively predicts organization-
directed deviant behaviors, and interpersonal and informational injustice positively predicts
supervisor-directed deviant behaviors. A study found that leadermember-exchange
between a bystander and his/her supervisor buffers the positive relationship, vicarious
abusive supervision and supervisor-directed deviance (Chen and Liu, 2019). Extending this
Perceived
politics on
deviant
behaviors
line of enquiry, a recent study found that justice-relevant personality dimensions of moral
identity symbolization and victim sensitivity both strengthen these target similarity
effects (Lavelle et al., 2018). Following the agentsystem model, it should follow that
interactional injustice will trigger deviance directed toward an individual, and, because
decision-making and distribution of outcomes are mostly considered the organizations
responsibility, procedural and distributive injustice will trigger DBO behaviors. In light of
the above literature, the following hypotheses will be tested:
H1a. Distributive injustice has a positive relationship with deviant behavior harmful to
the organization (DBO).
H1b. Procedural injustice has a positive relationship with deviant behavior harmful to
the organization (DBO).
H1c. Interactional injustice has a positive relationship with deviant behavior harmful to
other individuals (DBI).
2.2 Moderating impact of perceptions of politics
POP has been viewed as an important contextual variable in organizational behavior
research and has mostly been perceived with negative connotations. A political environment
possesses ambiguity and uncertainty where employees are involved in illegitimate self-
serving tactics for personal gain. Previous research evidences the detrimental effects of
perceived injustice in the form of counterproductive workplace behaviors (Chang et al.,2009;
Baloch et al., 2017). However, the interactive effect of perceived injustice and POP on deviant
behaviors has not been previously tested and seems more pertinent. Previous studies have
examined the link between perceived injustice and deviant workplace behaviors and
identied that a strong positive relationship exists between these two constructs (Khan
et al.,2013;Khattak et al.,2018). It is proposed that this relationship may be stronger in a
political environment, where self-centered activities are in abundance, and individuals will
be more likely to engage in deviant behaviors. For example, in a political environment, an
employee may try to gain benets by tearing others down (Kacmar and Carlson, 1997);
therefore, when one experiences interpersonal injustice, he/she will show more interpersonal
deviance in a highly political organizational environment.
According to Ferris et al. (1996), ambiguity is a critical work environment characteristic
that provides the opportunity for detrimental types of politics to ourish. Moreover, political
environments promote favoritism and nepotism for promotions, opportunity access,
monetary benets and other rewards (Chang et al.,2009;Kacmar and Carlson, 1997).
Similarly, individuals perceiving distributive injustice are more likely to indulge in deviant
acts against the organization when they feel the political environment is helping people to
gain more rewards by being part of an inuential group instead of through efforts and merit.
All these facts signify that the detrimental effects of injustice become stronger in the form of
interpersonal and organizational deviance when the organizational environment is highly
political.
As described above, political activities are deemed as self-serving actions without
considering the well-being of fellow workers or even the organization (Kacmar and Baron,
1999). It is argued that the motives behind political behaviors and their targets vary greatly,
conrming the various reasons for these self-centered behaviors (Kacmar et al., 2007). These
motives can be evening the scorewith others for past injustices or to access valuable
resources and rewards (Skarlicki and Folger, 1997). It is observed that a lack of clear and
transparent rules and regulations insinuate the unfairness, ambiguity and lack of control in
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the work place (Kacmar et al., 2007). This kind of environment will be acceptable to those
who have a good relationship with their supervisor and perceive fair procedures enactment
and rewards distributions. However, the same is unlikely to be true for those who perceive
injustice in the workplace. Therefore, individuals who do not get respect from their
supervisor and perceive unfair organizational procedures and rewards distribution might
feel themselves to be the victims of political activities. Therefore, in a high political context,
it is highly probable that individuals will engage in deviant behaviors.
As noted earlier, there are numerous motives for political behaviors. Individuals adopt
these kinds of behaviors when there is a scarcity of resourcesand a lack of clear rules for the
allocation of those resources. However, if the rewards distribution and procedures
enactment are unfair, and supervisors treat employees in an undignied manner, then they
will feel suffocated, and the end results will be withdrawal from work. Therefore, the main
goal of this study is to examine the contextual variable (POP) that might affect the perceived
injusticedeviant behaviors relationship. More specically, we are interested in
understanding the intensifying impact of POP on the relationship between perceived
injustice and deviant behaviors. The rationale for the negative impact of POP is based on the
attributional process that inuences employeesinterpretation of their work environment
when they perceive organizational injustice (distributive, procedural and interactional).
Therefore, this study argues that employees who perceive high politics in their
organizations are more likely to attribute the perceived injustice either to the organization or
to their supervisor. In such a situation, employees will react more strongly to perceived
injustices.
Drawing on the Conservation of Resource (COR) theory, it is argued that the individuals
who are confronted with a stressful context strive to minimize their loss of resources and
invest their resources to protect and conserve their capital (Hobfoll, 1989). An organizational
context is perceived as political (and therefore likely to be more stressful) when employees
notice that others gain resources and favor through unfair means (Hochwarter et al.,2003).
Therefore, building on the COR principle, we propose that when employees with high
perceived injustice are threatened by the high political context, they are more conscious of
conserving their personal resources of self-esteem and they will attribute their deviant
behaviors to the presence of unfair treatment they received from the organization and/or
their supervisor. Therefore, it is argued that POP will exacerbate the positive relationship
between perceived injustice and deviant workplace behaviors. As such, the following
hypotheses are proposed:
H2a. The relationship between distributive injustice and organizational deviance will
be more positive when POP is high than when POP is low.
H2b. The relationship between procedural injustice and organizational deviance will be
more positive when POP is high than when POP is low.
H2c. The relationship between interactional injustice and interpersonal deviance will be
more positive when POP ishigh than when POP is low (Figure 1).
3. Methodology
To test the proposed research model, data were collected relating to employeesperceptions
of organizational injustice, POP and the behavioral outcome of deviant workplace behaviors.
In this study, it was decided to target a public university to collect the data for two reasons.
First, there is a higher degree of job security in public organizations in developing countries
such as Pakistan, which may make them more similar to organizations in developed nations.
Perceived
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Most often, employees may take undue advantage of higher job security and be more
involved in self-serving political activities. Second, there is usually a strong employee union
in public organizations, which stands for the welfare of employees. Sometimes union
representatives may try to bend the rules in favor of their colleagues, with
counterproductive results for the organization.
There are differing views on the sampling techniques and the appropriate sample size
when conducting this type of research. Some researchers argue that the theoretical
framework will play a crucial role in making decisions about the selection of sample size
(Tashakkori and Teddlie, 2003;Teddlie and Yu, 2007). Similarly, Grant and Osanloo (2014)
suggest that most often, it is a theoretical framework that directs the data collection plan.
Beyond considering the theoretical framework, Roscoe (1975) suggests that in social
sciences, a sample size of ten or more times the number of variables included in the
theoretical framework is appropriate. Similarly, Cochran (2007) argues that in studies
undertaken in small populations (i.e. less than 10,000), a sample size of 10%30% is highly
reasonable. Bearing in mind all these recommendations and the power analysis, a sample
size of 305 was determined to be the required number. Therefore, survey questionnaires
were distributed to 400 participants in the targeted organization. The participants belonged
to 11 different administrative departments. Most of the participants were from lower level
positions and were undertaking administrative responsibilities in their respective
departments. Prior to the distribution of surveys to the participants, they were informed of
the purpose of the study and were ensured condentiality of the data. This study used age,
gender, educational level and tenure with the organization as control variables to control for
their potential confounding effect. English is the ofcial language in all public sector
organizations in Pakistan; therefore, the surveys were distributed in English. Previous
studies conducted in Pakistan have also used English as a survey language (Khan et al.,
2015;Raja et al.,2018;Raja et al.,2004;Abbas et al., 2014).
To avoid common method bias, a two-wave questionnaire was distributed to 400
employees. In the rst wave, the questionnaire was used to collect data on participants
perceptions of perceived injustice, POP and demographic information. A total of 313
completed self-reported responses were received in the rst wave. After two weeks, the
second wave of the study was conducted by sending another questionnaire to the same
respondents to collect data on their deviant workplace behaviors directed toward
individuals (DBI) and the organization (DBO). A total of 282 two-wave paired questionnaires
were received, resulting in a response rate of 70.5%. A total of 13 questionnaires were
excluded because of signicant missing data. In addition, 23 questionnaires were identied
Figure 1.
Proposed research
model
H1a H2a H2c
H1b H2b
H1c
POP
Distributive injustice
(DJ)
DBO
Procedural injustice
(PJ)
DBI
Interactional
injustice
(IJ)
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with pattern responses (e.g. providing the same rating for all items). Because careless
responses such as these can jeopardize the integrity of research ndings (Meade and Craig,
2012), these 23 were excluded. As a result, the nal sample comprised 246 respondents, with
a response rate of 61.5%. Table 1 shows the respondentsdemographic characteristics.
The existence of common method bias in the data set was tested using Harmans one-
factor test. The items of all six factors (e.g. distributive injustice, procedural injustice,
interactional injustice, POP, organizational deviance and interpersonal deviance) were all
combined into a single factor and compared with the six-factor model. The goodness-of-t
indices (GFI) of the one-factor model [
x
2
= 2016.50, df =628,p<0.01, root mean square
error of approximation (RMSEA) = 0.10, comparative t index (CFI) = 0.66, TLI = 0.65,
standardized root mean square residual (SRMR) = 0.08] were signicantly poorer than those
of the six-factor model (
x
2
= 938.60, df =619,p<0.01, RMSEA = 0.05, CFI = 0.92, TLI =
0.91, SRMR = 0.05, D
x
2
(9) = 1077.9, p<0.01), suggesting that common method bias is not a
serious concern in the data set.
3.1 Measurement of variables
In this study, all the variables were measured on a ve-point Likert-type scale ranging from
1 = strongly disagree to 5 = strongly agree.
3.2 Organizational injustice
The Organizational Justice Scale developed by Niehoff and Moorman (1993) was used to
measure organizational injustice (see Appendix Table A1). Cronbachs alpha reliabilities for
Table 1.
Demographic
characteristics of
respondents
Demographic Number of people (frequency) % of total n
Gender
Male 161 65.4
Female 85 34.6
Age
2025 1 0.4
2530 49 19.9
3035 113 45.9
3540 57 23.2
4045 24 9.8
4550 2 0.8
Education
SSC 1 0.4
HSSC 31 12.6
BA/BSc 172 69.9
Master 35 14.4
MS/MPhil 7 2.8
PhD 0 0
Tenure with organization
13 21 8.5
46 61 24.8
710 29 11.8
Above 10 years 135 54.9
Note: n= 246
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the three dimensions were 0.60, 0.66 and 0.74, respectively. As this study focuses on
perceived injustice rather than justice, after collecting the data for justice perception, the
scores for perceived justice were reverse-coded as injustice scores. The authors conducted a
second-order conrmatory factor analysis (CFA) to see if the three-dimensional justice factor
loaded on a single latent factor. Results of this model did not provide an adequate t to the
data [
x
2
= 4325, df =1135, p<0.01, CFI = 0.85, GFI= 0.84, normed t index (NFI) = 0.83,
RMSEA= 0.097 and SRMR = 0.077]. As such, the authors proceeded with the three-
dimensional construct of perceived injustice in which distributive, procedural and
interactional injustice items were specied to load on their respective factors.
Distributive injustice was measured using a four-item scale assessing the fairness of
different work outcomes, pay level, work schedule, work load and job responsibilities. The
example items include, My work schedule is fair.Procedural injustice was measured using
the six-item scale to tap formal procedures. The example items include, My manager/boss
makes sure that all employee concerns are heard before job decisions are made.
Interactional injustice was measured using a four-item scale. The example items include,
When decisions aremade about my job, the manager treats me with respect and dignity.
3.3 Perceived organizational politics
A revised version of the 15-item measure developed by Kacmar and Carlson (1997) was used
to measure POP (see Appendix Table A1). The Cronbachs alpha reliability of these 15 items
measuring POP was 0.67.
3.4 Workplace deviant behaviors
Employeesworkplace deviant behaviors were measured using a 19-item workplace
deviance scale developed by Bennett and Robinson (2000). A total of 12 items relate to DBO
(organization-directed) and 7 items measure DBI (individual-directed) (see Appendix Table
A1). A second-order CFA was conducted to see if the two-dimensional deviance factor
loaded on a single latent factor. Results of this model provided a poor t to the data (
x
2
=
4132, df =1098, p<0.01, CFI = 0.84, GFI = 0.83, NFI = 0.83, RMSEA = 0.10 and SRMR =
0.079). As such, the authors proceeded with the two-dimensional construct of DBO and DBI
in which items were specied to load on their respective factors. Evidence presented by
Bennett and Robinson (2000) afrmed that the two-dimensional construct of deviant
behaviors has acceptable internal reliability, and it was also established from the CFA that a
two-dimensional construct has an acceptable t. Cronbachs alpha scores for both
dimensions were 0.81 and 0.86, respectively.
4. Analysis and results
4.1 Measurement model
CFA was conducted with AMOS 25 to test a six-factor model composed of perceived
distributive injustice, procedural injustice, interactional injustice, POP, DBI and DBO. Model
t was evaluated on the basis of t indices, including CFI, GFI, NFI, RMSEA and SRMR,
using the criteria established by Hu and Bentler (1999; i.e. CFI >0.90, GFI >0.90, NFI >
0.90, RMSEA <0.08 and SRMR <0.06). The hypothesized six-factor model yielded an
excellent t to the data (
x
2
= 3009, df =1065, p<0.001, CFI = 0.956, GFI = 0.920, NFI =
0.935, RMSEA = 0.078 and SRMR = 0.047). In addition, the hypothesized six-factor model
was compared with two alternative models. In one, the authors combined perceived injustice
(distributive, procedural and interactional) in a single factor, which yielded a poor t(
x
2
=
4635, df =1325, p<0.001, CFI = 0.88, GFI = 0.84, NFI = 0.85, RMSEA = 0.087 and SRMR =
0.069). In the other model, DBI and DBO were combined in one factor, and perceived
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injustice (distributive, procedural and interactional) was retained on a single factor to make
a three-factor model. This model demonstrated the worst t to the data (
x
2
= 5957, df =1634,
p<0.001, CFI = 0.81, GFI = 0.80, NFI = 0.81, RMSEA = 0.14 and SRMR = 0.10). As shown
in Table 2, the hypothesized six-factor model has a better t to the data than any other
alternative model, providing evidence of discriminant validity. Examination of the Chi-
square difference statistics indicates a statistically better t for the six-factor hypothesized
model. Therefore, these results provide support for the construct validity of the measures
used in this study.
Reliability analyses (see Table 3) demonstrated that the scores of composite reliability
(CR) of all the studys constructs were above the minimum acceptable threshold (CR>0.70).
All item loadings were signicant (p<0.05) and the average variance extracted values of
distributive injustice, procedural injustice, POP, DBI and DBO were all above 0.50, which
lends support to convergent validity (Gerbing and Anderson, 1988); therefore, all items were
retained (see Table 3 for details).
4.2 Descriptive statistics and main eects
Four demographic variables were used in this study, including the employees age, gender,
position in the organization and tenure with the organization. The analysis revealed that
none of these demographic variables had a signicant impact on the dependent variables of
the proposed model. The descriptive statistics and correlation matrix of the study variables
are presented in Table 4. Results indicate that perceived injustice (distributive, procedural
and interactional) is signicantly and positively related to employee DBI and DBO.
Multiple linear regression analyses were used to test the main effect hypotheses H1a,
H1b and H1c. In the rst step, the authors entered the demographic variables, including age,
gender, position and tenure, followed by independent variables in the second step. Tables 5
(Step 2) present the results for the main effects of perceived injustice (distributive,
procedural and interactional) on DBO and DBI. Distributive injustice is positively related to
DBO (
b
= 0.533, p<0.01), as is procedural injustice (
b
= 0.659, p<0.01). Similarly,
interactional injustice is positively related to DBI (
b
= 0.603, p<0.01). These results
therefore support H1a,H1b and H1c.
4.3 Moderation analysis
A step-by-step approach to moderated regression analyses (Cohen et al.,2003) was used to
test the hypotheses. Baron and Kenny (1986) suggest that moderation is conrmed if the
product term of the independent variable and the moderator (interaction) has signicant
effects on the dependent variable when controlling for the effects of the independent and the
moderator variables. Therefore, control variables were entered into the equation, followed
by the justice dimensions and the moderator POP in the second step. Finally, in the third
step, the cross-products of each injustice dimension and POP were added to the equation.
The study used centered values of independent and moderator variables for moderated
regression analyses to avoid multicollinearity (Aiken and West, 1991). For signicant
interactions, the authors calculated the high and low values of the moderator variable using
Table 2.
Conrmatory factor
analysis
Model
x
2
df CFI GFI NFI RMSEA SRMR
Six-factor model 3,009 1,065 0.956 0.920 0.935 0.078 0.047
Four-factor model 4,635 1,325 0.89 0.84 0.85 0.087 0.069
Three-factor model 5,957 1,634 0.81 0.80 0.81 0.14 0.10
Perceived
politics on
deviant
behaviors
Factors Standardized loading Cronbachs alpha CR AVE
Distributive injustice (DJ) 0.60 0.712 0.574
DJ1 0.712
DJ2 0.789
DJ3 0.803
DJ4 0.695
Procedural injustice (PJ) 0.66 0.701 0.568
PJ1 0.712
PJ2 0.656
PJ3 0.638
PJ4 0.705
PJ5 0.624
PJ6 0.648
Interactional injustice (IJ) 0.74 0.725 0.545
IJ1 0.706
IJ2 0.734
IJ3 0.805
IJ4 0.689
POP 0.67 0.703 0.587
POP1 0.709
POP2 0.657
POP3 0.632
POP4 0.605
POP5 0.715
POP6 0.632
POP7 0.702
POP8 0.705
POP9 0.602
POP10 0.681
POP11 0.635
POP12 0.701
POP13 0.645
POP14 0.642
POP15 0.703
DBI 0.81 0.735 0.592
DBI1 0.801
DBI2 0.798
DBI3 0.758
DBI4 0.786
DBI5 0.852
DBI6 0.815
DBI7 0.765
DBO 0.86 0.742 0.603
DBO1 0.825
DBO2 0.875
DBO3 0.806
DBO4 0.856
(continued)
Table 3.
Factor loadings,
Cronbachs,CR
and average variance
extracted (AVE)
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the 61 from standard deviation. Regression lines were then plotted using unstandardized
regression coefcients (Raja and Johns, 2010).
Results presented in Table 5 show that the control variables did not account for a
signicant amount of variance in the dependent variables (DBO and DBI). Table 5 (Step 3)
shows that the direct effect of distributive injustice is signicant on DBO (
b
= 0.485, p<
0.01) and DBI (
b
= 0.476, p<0.01). Similarly, the direct effect of procedural injustice on
DBO (
b
= 0.548, p<0.01) and DBI (
b
= 0.534, p<0.01) was found to be signicant. Finally,
the direct effect of interactional injustice on DBO (
b
= 0.552, p<0.01) and DBI (
b
= 0.514,
p<0.01) was found to be signicant. In summary, these results provide support for H1a,
H1b and H1c. Step 3 shows the results of adding the interaction terms of predictors
(distributive injustice, procedural injustice and interactional injustice) and the moderator
(POP). As shown in Table 5 (Step 3), the interaction term of distributive injustice POP was
signicant for DBO (
b
= 0.604, p<0.01) and DBI (
b
= 0.576, p<0.01). Similarly, the
interaction term of procedural injustice POP was signicant for the DBO (
b
= 0.654, p<
0.01) and DBI (
b
= 0.613, p<0.01). Finally, the interaction term of interactional injustice
POP was also signicant for the DBO (
b
= 0.582, p<0.01) and DBI (
b
= 0.652, p<0.01).
Overall, these results provide support for H2a,H2b and H2c (Figures 24).
5. Discussion
The impact of perceived organizational injustice on employee performance is discussed in
the literature. Qu et al. (2019) recently found that perceived gender discrimination,
distributive injustice and procedural injustice positively predict organizational deviance.
Similarly, McCardle (2007) found that organizational justice, perceived powerlessness and
centralization exert direct effects on workplace deviance. Organizational behavior literature
has also identied the hazardous effects of POP on employee performance (Chang et al.,
Table 4.
Means, standard
deviations and
correlations among
the study variables
No. Variables Mean SD AVE CR 1 2345
1 Distributive injustice 3.59 0.42 0.565 0.788
2 Procedural injustice 3.52 0.41 0.538 0.775 0.526**
3 Interactional injustice 3.87 0.58 0.577 0.718 0.426** 0.444**
4 DBI 3.90 0.51 0.622 0.811 0.553** 0.584** 0.685**
5 DBO 3.84 0.50 0.602 0.823 0.486** 0.577** 0.670** 0.747**
6 POP 3.05 0.34 0.587 0.790 0.187** 0.205** 0.111 0.179** 0.245**
Notes: n= 246; *p<0.05; **p<0.01; ***p<0.001
Factors Standardized loading Cronbachs alpha CR AVE
DBO5 0.835
DBO6 0.857
DBO7 0.835
DBO8 0.859
DBO9 0.824
DBO10 0.816
DBO11 0.872
DBO12 0.849 Table 3.
Perceived
politics on
deviant
behaviors
2009;Abbas et al.,2014). However, the combined effect of perceived injustice (distributive
injustice, procedural injustice and interactional injustice) has received negligible emphasis,
especially in public organizations or in developing countries.
This study found that perceived distributive, procedural and interactional injustice and
POP collectively inuence employeesbehavior (i.e. DBI and DBO) in a negative way with
potential ow-on effects to overall organizational performance. The results of this study also
demonstrate the moderating effect of POP on the relationship between perceived injustice
and deviant behavior. The ndings of this study corroborate previous research ndings,
which have identied organizational politics as a source of stress and found that perceived
politics positively predicts employeesturn-over intention and negatively inuences job
performance and job satisfaction (Kapoutsis et al., 2011;Harris et al.,2005;Abbas et al.,
2014).
The ndings of this study are in the expected directions; however, we got signicant
results for both the sources of injustice (organization and supervisor) and deviant behaviors
directed toward the organization and supervisor. These results are paradoxical to the agent
system model, which proposed that deviant behaviors are directed toward the source of
injustice (i.e. organization or supervisor). Nonetheless, there are a few other studies for
example (Berry et al.,2007;Colquitt et al.,2001;Cohen-Charash and Spector, 2001), which
found signicant relationships between the justice dimensions and deviant behaviors. One
Table 5.
Results for main
effects and
moderated regression
analysis
DBO DBI
Predictors BDR
2
b
DR
2
Step 1
Age 0.014 0.010
Gender 0.158 0.121
Position 0.114 0.012
Tenure 0.017 0.02 0.011 0.01
Step 2
Age 0.014 0.090
Gender 0.158 0.112
Position 0.014 0.050
Tenure 0.016 0.013
DJ 0.533** 0.513**
PJ 0.659** 0.524**
IJ 0.619** 0.603**
POP 0.174** 0.336** 0.154** 0.331**
Step 3
Age 0.013 0.012
Gender 0.145 0.113
Position 0.090 0.070
Tenure 0.013 0.012
DJ 0.485** 0.476**
PJ 0.548** 0.523**
IJ 0.552** 0.514**
POP 0.113** 0.143**
DJ POP 0.604** 0.081** 0.576** 0.071**
PJ POP 0.654** 0.091** 0.613** 0.073**
IJ POP 0.582** 0.075** 0.652** 0.092**
Notes: DJ = distributive injustice; PJ = procedural injustice; IJ = interactional injustice
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possible explanation for the signicant impact of the organizational injustice (DJ, PJ and IJ)
on the both dimensions of deviant behaviors (DBO and DBI) could be the high collectivistic
and high-power distance culture in Pakistan where the study was conducted. It is often
observed that employees consider the managers and the organization as the same in these
contexts. They hold both entities responsible for whatever decisions are made, whether the
decisions are favorable or unfavorable for the employees.
The ndings reveal that employees who perceive unfair treatment from their immediate
supervisor are more likely to engage in deviant behaviors targeted toward their supervisor
and/or the organization, such as gossip, violence or theft from co-workers. This relationship
is stronger in the context of high politics as compared to an environment of low politics.
Similarly, employees who perceive unfair treatment from their organization (such as
Figure 2.
Moderating impact of
POP on distributive
injustice (DJ) and
organizational
deviance
1
1.5
2
2.5
3
3.5
4
4.5
5
Low DJ High DJ
DBO
Low POP
High POP
Figure 4.
Moderating impact of
POP on interactional
injustice (IJ) and
interpersonal
deviance
1
1.5
2
2.5
3
3.5
4
4.5
5
Low IJ High IJ
DBI
Low POP
High POP
Figure 3.
Moderating impact of
POP on procedural
injustice (PJ) and
organizational
deviance
1
1.5
2
2.5
3
3.5
4
4.5
5
Low PJ High PJ
DBO
Low POP
High POP
Perceived
politics on
deviant
behaviors
distributive and procedural injustice) are more prone to engage in organizationally directed
deviant behaviors as well as deviant behaviors directed toward their supervisors. This
generalized response is particularly important because it means that supervisors who
motivate feelings of injustice are not the only ones in the organization who will feel the brunt
of retaliation from disgruntled employees. Likewise, organizational actions, which create
employee injustice could motivate aggression against even the most respectful and fair
leaders. This is an important nding, which needs to be tested in other contexts. These
relationships are exacerbated by high POP. Hence, the ndings clearly support the notion
that when employees perceive a high degree of injustice in the workplace, there is an
increased likelihood of counterproductive workplace behaviors even in a highly
collectivist society such as Pakistan. In addition, when there is a perception that politics are
prevalent, the relationship between perceived injustice and deviant behaviors is even
stronger.
5.1 Theoretical implications
In addition to supporting the hypotheses, the study ndings indicate additional theoretical
implications. First, this study contributes to the organizational behavior literature by
looking concurrently at the two negatively valenced factors of perceived injustice and POP
in a single study of their effects on deviant workplace behaviors. The education sector is
perceived as a stressful occupation (Yusoff and Khan, 2013;Johnson et al.,2006;Travers and
Cooper, 1993), which is highly conducive to deviant behaviors. Recent studies conducted in
the context of Pakistan identied that the environment of the education sector is highly
competitive because of the intense race for maximizing enrolment (Javed, 2014;Bhatti et al.,
2011;De Clercq et al.,2019). This study took that research one step further by conrming
that POP exacerbates the impact of perceived injustice on deviant behaviors.
Second, this study shows that, as predicted individual injustice affects individual-
focused deviant behavior and organizational injustice affects deviant organizational
behavior, but the source of the injustice determines not only the referent for the deviant
behavior. Both individual and organizational injustice are generalized and can affect both
deviant individual- and organizational-focused behaviors.
Finally, most studies of deviant workplace behaviors are conducted in Western societies
with high individualism, such as the US and the UK, which could inuence the relationships
between DBI and DBO. This study was conducted in Pakistan, which is a highly collectivist
society, to determine if Pakistan exhibits the same distinctions we would expect to see in
other Western societies. The authors were also concerned that Pakistans high-power
distance culture (Hofstede, 1983) might change the inuence of organizational politics on the
relationship between perceived injustice and deviant workplace behaviors. The hypotheses
were supported, showing that these relationships hold even in a highly collectivist, high-
power distance society such as Pakistan.
5.2 Practical implications
Organizational literature shows that deviant supervisor and organizational workplace
behaviors cause signicant nancial, physical and psychological impacts on the
organization and its employees. Therefore, it is a key responsibility of organizational leaders
to understand the root causes of deviant behaviors and ensure these issues are addressed.
The results of this study show that the impact of distributive injustice, procedural injustice
and interactional injustice on organizational deviance and interpersonal deviance is
exacerbated by POP. The ndings from this research point to three key practical
implications.
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First, the results show that a high level of perceived injustice triggers counterproductive,
and even destructive, deviant workplace behaviors even in the context of Pakistan.
Understanding the reasons for these negative behaviors and acting to address the
underlying causes will give the organization an opportunity to meet employee needs and
expectations and reduce behavior damaging to workers and the organization. In addition, it
can stop the cycle of deviant behaviors generating deviant responses. Focusing on the
ndings of this study, it reinforces that organizations must provide employees with
supervisors and a working environment perceived to be fair in terms of all three forms of
justice: distributive, procedural and interactional. Generally, when employees perceive that
procedures and processes within the organization are not fair, they are more likely to engage
in behaviors detrimental to the organization, such as sabotage, theft or breach of policies.
They are also likely to engage in such behaviors if they perceive outcomes from
organizational processes such as the distribution of rewards and incentives to be
inequitable. In addition, employees are more likely to direct deviant behaviors toward their
supervisor or the organization if they believe they are not being treated in an equitable way.
Therefore, managers at all levels in an organization need to be cognizant of how employees
perceive actions taken by the organization. It will be critical to strive to build an
environment where fairness is pervasive in all forms: distribution of nancial rewards is on
an equitable basis, unbiased and transparent decision-making occurs and personal
interactions demonstrate respect for individuals. Building perceptions of fairness in these
ways is likely to signicantly reduce the likelihood of behaviors damaging to the
organization and individual employees.
Second, the literature has established that perceived organizational support and a
positive organizational environment buffer the deleterious effect of perceived unfairness on
overall organizational performance. However, this study has identied an important
contextual consideration: that highly political environments in organizations adversely
inuence employee attitudes and behaviors and exacerbate deviant organizational
behaviors where there is perceived injustice. Organizations must recognize that not only is
political behavior damaging in its own right, but it is also likely to exacerbate perceptions of
injustice and the negative outcomes resulting from these perceptions. Acting to reduce self-
centered political behaviors and ensuring that there is transparency and equity will have
many benets for organizations. Although the ndings of this study shed light on perceived
injustice in Pakistani organizations, such ndings may be useful for other organizations
exhibiting similar conditions in different cultural settings.
Finally, there is consensus among organizational researchers that political activities
distract employees from their job responsibilities, ultimately having a counterproductive
impact on the overall organizational performance. Educational institutions play a pivotal
role in the economic, social and moral development of countries. Therefore, it is the core
responsibility of top management in educational institutions to reduce unfair and political
activities and to role-model appropriate behavior. This can be done by providing high job
security, equal distribution of workload, fair procedures, fair distribution of rewards and
respect for employees. Although these generalizations emerged in the context of educational
institutions, future research regarding these themes is expected to show similar insights in
other industries. In addition, during national or international crises, such as the COVID-19
Pandemic, national governments may nd greater community cooperation when politically
divisive comments are kept to a minimum, and all social groups are perceived to be treated
fairly, or the government may risk social backlash and lack of cooperation. More research is
needed to see if these organizational dynamics also operate at a national level.
Perceived
politics on
deviant
behaviors
5.3 Limitations and future research directions
There are a few limitations associated with the results of this study. First, this study used a
purposeful sampling approach to collect quantitative data, limiting the representativeness of
the sample and the generalizability of the ndings. Future research could gather larger
samples of data across a variety of contexts to address these limitations.
Second, self-reported measures were used for all the variables included in this study,
which may lead to the problem of common method bias. However, the nature of the
variables included in this study justies the use of self-report measures, as perceived
injustice is most appropriately rated by the individual respondent. It might be argued that a
peer or supervisor could report deviant workplace behaviors as a less biased option;
however, Bennett and Robinson (2000) suggest that a self-report measure of deviant
behaviors is most appropriate because many deviant behaviors are covert and therefore
difcult for others to observe. Other studies also suggest that assessment of deviant
behaviors by others may not be more appropriate than self-reporting (Berry et al.,2007;
Ones et al.,1993). Nonetheless, future research could consider collecting deviant behavior
data from multiple sources to eradicate the potential for social desirability in responses and
provide an opportunity for triangulation.
Third, this study collected data in Pakistan, which might hamper its generalizability.
The ndings might be prone to cultural bias because Pakistan is a high collectivist and
high-power distance society (Hofstede, 1983). Being a high collectivistic and high-power
distance society, ndings may not be equally applicable in other cultures. The authors did
not do a comparison study of collectivist societies, such as Pakistan, to individualist
societies, such as the USA. Therefore, future researchers are encouraged to test this model in
other cultural settings.
Finally, the data were collected in a higher education institution, so the context and
culture of higher education need to be considered when generalizing the results to other
organizations. A recent book reviewing the context of higher education mentions the recent
inuences of human capital theory, neo-liberalism, managerialism and performativity in
that sector (Mercer et al.,2010). Human capital theory contends that the primary purpose of
education must be to enhance productivity and support economic growth. At its most
simplistic, neo-liberalism proclaims that the market is king. Managerialism, dubbed New
Public Management, has reshaped the relationship between the public and private sectors
(Mercer et al.,2010). Citizens (i.e. students) are recast as consumers, and public service
organizations (e.g. higher education institutions) are recast in the image of the business
world. Performativity means minimizing inputs (costs) and maximizing outputs (benets) to
deliver optimal value for money (Mercer et al.,2010). These inuences more closely reect an
industry context and better align higher education institutions with industry. Nevertheless,
this alignment is not complete, and the context of the study must be kept in mind when
reviewing the results.
6. Conclusion
This study empirically tested the interactive effect of POP and perceived injustice on
deviant workplace behaviors. The ndings afrm that deviant behaviors are directed
toward the party attributed to the injustice. Interactional injustice is responded to with DBI,
whereas distributive and procedural injustices are responded to with DBO. Results also
conrm that POP moderates the positive relationship between perceived injustice and
deviant behaviors, such that the relationship is stronger when POP is high. This study
demonstrates the importance of considering contextual factors and their deleterious impact
on the organization.
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Appendix
Factors
Standardized
loading
Distributive injustice (DJ)
DJ1. My work schedule is fair 0.712
DJ2. I think that my level of pay is fair 0.789
DJ3. I consider my work load to be quite fair 0.803
DJ4. I feel that my job responsibilities are fair 0.695
Procedural injustice (PJ)
PJ1. Job decisions made by the GM in an unbiased manner 0.712
PJ2. My manager makes sure that all employee concerns are heard before job decisions are
made 0.656
PJ3. To make job decisions, my manager collects accurate and complete information 0.638
PJ4. My manager claries decisions and provides additional information when requested by
employees 0.705
PJ5. All job decisions are applied consistently across all affected employees 0.624
PJ6. Employees are allowed to challenge or appeal job decisions made by the manager 0.648
Interactional injustice (IJ)
IJ1. When decisions are made about my job, the manager treats me with kindness and
considerations 0.706
IJ2. When decisions are made about my job, the manager treats me with respect and dignity 0.734
IJ3. When decisions are made about my job, the manager deals with me in a truthful manner 0.805
IJ4. My manager explains very clearly any decision made about my job 0.689
POP
POP1. People in this organization attempt to build themselves up by tearing others down 0.709
POP2. There has always been an inuential group in this department that no one ever
crosses 0.657
POP3. Employees are encouraged to speak out even if they are critical of well-established
ideas (R) 0.632
POP4. There is no place for yes-menaround here. Good ideas are desired even when it
means disagreeing with superiors (R) 0.605
POP5. Agreeing with powerful others is the best alternative at this organization 0.715
POP6. It is best not to rock the boat at this organization 0.632
POP7. Sometimes it is better to remain quiet than to ght the system 0.702
POP8. Telling others what they want to hear is sometimes better than telling them the truth 0.705
POP9. It is safer to think what you are told than to make up your own mind 0.602
POP10. Since I have worked in this organization, I have never seen pay and promotion
policies applied politically (R) 0.681
POP11. I cant remember when a person received a pay increase or promotion that was
inconsistent with the published policies (R) 0.635
POP12. The stated pay and promotion policies have nothing to do with actual pay and
promotions 0.701
POP13. When it comes to pay and promotions, policies are irrelevant 0.645
POP14. Promotions around here are not valued much because how they are determined is so
political 0.642
POP15. None of the raises I have received are consistent with policies on how raises should
be determined 0.703
(continued)
Table A1.
Survey measures in
the organizational
context with
standard loadings
Perceived
politics on
deviant
behaviors
Corresponding author
Mohammad Nisar Khattak can be contacted at: mohammad.nisar@hdr.qut.edu.au
For instructions on how to order reprints of this article, please visit our website:
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Factors
Standardized
loading
DBI
DBI1. Made fun of someone at work 0.801
DBI2. Said something hurtful to someone at work 0.798
DBI3. Made an ethnic, religious or racial remark at work 0.758
DBI4. Cursed at someone at work 0.786
DBI5. Played a mean prank on someone at work 0.852
DBI6. Acted rudely toward someone at work 0.815
DBI7. Publicly embarrassed someone at work 0.765
DBO
DBO1. Taken property from work without permission 0.825
DBO2. Spent too much time fantasizing or daydreaming instead of working 0.875
DBO3. Falsied a receipt to get reimbursed for more money than you spent on business
expenses 0.806
DBO4. Taken an additional or longer break than is acceptable at your workplace 0.856
DBO5. Come in late to work without permission 0.835
DBO6. Littered your work environment 0.857
DBO7. Neglected to follow your bosss instructions 0.835
DBO8. Intentionally worked slower than you could have worked 0.859
DBO9. Discussed condential company information with an unauthorized person 0.824
DBO10. Used an illegal drug or consumed alcohol on the job 0.816
DBO11. Put little effort into your work 0.872
DBO12. Dragged out work to get overtime 0.849
Note: R = Reverse-coded
Table A1.
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... The result gained support from Reknes, et al. (2021) who found injustice perception and an antecedent to intention to leave among Norwegian transport organization. Likewise, Khattak, et al. (2021) found perceived injustice influences employee behaviour. This is an indication that when teachers perceive unfair treatment, such as inequitable resource distribution or inadequate recognition for their efforts, it undermines their morale and dedication to their roles. ...
... In previous studies, perceived organizational justice is an important antecedent variable affecting workplace deviant behavior [20,21]. The perception of perceived organizational justice refers to the subjective feeling of organization members on whether the distribution, information and interpersonal relationships of the organization are fair [22]. ...
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Purpose In response to the dynamic demands of the contemporary business landscape, this study critically examines the pivotal role of ethical leadership in shaping employee’s innovative behavior within organizations. Our research delves into the nuanced interplay between ethical leadership, psychological well-being and innovative work behavior. Drawing from the principles of social exchange theory, our study addresses a critical gap in the literature by exploring the mediating role of psychological well-being in the relationship between ethical leadership and employees' innovative work behavior. Design/methodology/approach In this quantitative research, data were collected from 384 employees and their direct supervisors in Pakistan’s IT sector using “Google Forms” through a convenience sampling method facilitated by the “LinkedIn” platform. Additionally, the study applied a two-stage structural equation modeling approach, first to assess the uni-dimensionality, and subsequently, to evaluate the proposed hypotheses. Findings The research results unveiled a robust and positive impact of ethical leadership on innovative work behavior, operating through both direct and indirect pathways mediated by psychological well-being. Intriguingly, the moderating role of perceived organizational support adds depth to our understanding, revealing nuanced conditions under which ethical leadership influences employees' well-being and, subsequently, their innovative contributions. Practical implications Beyond theoretical contributions, our study provides practical insights for managers seeking to leverage employees' innovative work behavior for organizational success. By emphasizing ethical leadership as a catalyst, we advocate for its integration into HRM practices. However, recognizing the contextual nature of organizational support, our findings underscore the importance of adaptable leadership strategies to maximize positive outcomes. Originality/value Grounded in the principles of social exchange theory, this research marks a pioneering effort to shed light on the link between ethical leadership and innovative work behavior through the mediation of psychological well-being. Additionally, this study makes a valuable contribution to the current body of knowledge by investigating the contingent influence of perceived organizational support on the relationship between ethical leadership and employees' psychological well-being.
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Purpose Over time, there has been a rise in deviant behavior among hotel employees. This scenario motivates researchers and practitioners to address the issue. The study aims to examine the influence of socio-psychological factors (abusive supervision, workplace ostracism, work-family conflict and emotional exhaustion) on workplace deviance (interpersonal and organizational deviation) in the hotel industry with the moderating effect of interpersonal justice and perceived organizational support. Design/methodology/approach We gathered data from 416 employees in the hotel industry by employing a convenience sampling method and administered structured questionnaires. Subsequently, we conducted data analysis using structural equation modeling (SEM). Findings Results showed that abusive supervision had a direct impact on work-family conflict, emotional exhaustion and interpersonal and organizational deviation; similarly, workplace ostracism had a positive impact on work-family conflict, interpersonal and organizational deviation, but it did not significantly impact emotional exhaustion. Finally, interpersonal justice had significant moderators between abusive supervision and interpersonal and organizational deviation. Originality/value This study contributes to the extent of research on the antecedents of interpersonal and organizational deviance and the mediating roles of work-family conflict and emotional exhaustion. Secondly, this research developed an integrated conceptual framework for categorizing the causes of interpersonal and organizational deviance by checking the mediation effect of work-family conflict (WFC) and emotional exhaustion (EE). Perceived organizational support (POS) and interpersonal justice (IPJ) as moderators, which is an addition to earlier works in this field of research.
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Based on social cognitive theory, we investigate the impact of exploitative leadership (EL) on employee expediency (EE) with the mediating role of perceived injustice (PI) in the banking sector. For this purpose, 413 employees who were working in different banks in Punjab, Pakistan, were investigated through a survey questionnaire. The smart PLS 4.0 was used to measure the relationship and test the hypothesis. The results showed that EL directly affects EE. This study also found that perceived injustice mediates the relationship between EL and EE. The research conducted with said variables enriched the literature and scope of knowledge in the domains of OB and HRM. In conclusion, this study recommended managers that in order to get better overall organizational performance, an exploitation-free environment for employees must be developed and try to understand the emotional psychology of workers, especially in service-oriented sectors.
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Purpose This study aims to investigate the impact of the transformational leadership style on the behaviour of restaurant employees. Also, it was aimed to investigate the effect of transformational leadership on trust and the effect of trust on altruistic intention and organizational commitment. Design/methodology/approach The study integrates insights from transformational leadership to provide a fresh perspective to advance comparative organizational behaviour research. To test the hypotheses, the authors conduct a multiple analysis with observations from Turkey getting staff in culinary department with a quantitative survey. Findings This study equips different professional entities in the food and beverage industry with useful, contextualized links between transformational leadership. According to results, the perspective of transformational leadership style affects the concepts of trust, altruistic value and organizational commitment positively. Charisma, moral modelling and individualized consideration had a significant effect on trust. Also, trust has a significant effect on altruistic intention and organizational commitment. Research limitations/implications The present study incorporated confidence as a mediating variable; however, it is recommended that alternative scales be used in subsequent research endeavours. Future research endeavours may incorporate theoretical frameworks such as theory of planned behaviour or stimulus-organism-response. Practical implications Transformational leadership style is a good acquisition for restaurant employees. There is a healthier and safer job sharing in these restaurants. This can be interpreted as a more satisfied customer. A good leader has a great contribution to the future and sustainability of the business. Social implications This research created a new model and examined employees’ views on the company and its management. As a result of the analysis, it was determined that charisma, moral modelling and individualized consideration had a significant effect on trust. Originality/value This assists in learning better service quality developing and business practices to augment culinary staff, thereby maximizing their valuable contributions to tourism growth. This research created a new model and examined employees’ views on the company and its management.
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Purpose Research concludes that supervisor conflict is a primary antecedent of employee counterproductive work behaviors (CWBs). However, previous studies mainly focused on direct supervisor conflict, with indirect supervisor conflict understudied. To fill the research gap, the purpose of this study is to investigate the relationship between indirect supervisor conflict and employee CWBs and the buffering effect of emotional intelligence on indirect supervisor conflict–CWB relationships in two studies. Design/methodology/approach The study used time-lagged design (Study 1) and longitudinal design (Study 2) with multisource data to test the theoretical model presented in this study. Findings The positive relationship between indirect supervisor conflict and CWBs were consistently supported with self-report CWBs but not with coworker-report CWBs. SEA and OEA were found to buffer the indirect supervisor conflict–CWB relationships with both self-report and coworker-report CWBs. Originality/value The study suggests that while covert and implicit, indirect supervisor conflict could drive employees to engage in CWBs that impose a threat to organization and its members. The emotional-appraisal aspect of emotional intelligence (i.e. SEA and OEA) could help employees to better cope with indirect supervisor conflict and mitigate employees’ engagement in CWBs.
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This study explores the dimensionality of organizational justice and provides evidence of construct validity for a new justice measure. Items for this measure were generated by strictly following the seminal works in the justice literature. The measure was then validated in 2 separate studies. Study 1 occurred in a university setting, and Study 2 occurred in a field setting using employees in an automobile parts manufacturing company. Confirmatory factor analyses supported a 4-factor structure to the measure, with distributive, procedural, interpersonal, and informational justice as distinct dimensions. This solution fit the data significantly better than a 2- or 3-factor solution using larger interactional or procedural dimensions. Structural equation modeling also demonstrated predictive validity for the justice dimensions on important outcomes, including leader evaluation, rule compliance, commitment, and helping behavior.
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This study investigated the relationships between blame, victim and offender status, and the pursuit of revenge or reconciliation after a personal offense. Results from a sample of 141 government agency employees showed that blame is positively related to revenge and negatively related to reconciliation. In addition, victim-offender relative status moderated the relation between blame and revenge such that victims who blamed sought revenge more often when the offender's status was lower than their own. The victims' own absolute hierarchical status also moderated this relation such that lower, not higher, status employees who blamed sought revenge more often.
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The field of organizational justice continues to be marked by several important research questions, including the size of relationships among justice dimensions, the relative importance of different justice criteria, and the unique effects of justice dimensions on key outcomes. To address such questions, the authors conducted a meta-analytic review of 183 justice studies. The results suggest that although different justice dimensions are moderately to highly related, they contribute incremental variance explained in fairness perceptions. The results also illustrate the overall and unique relationships among distributive, procedural, interpersonal, and informational justice and several organizational outcomes (e.g., job satisfaction, organizational commitment, evaluation of authority, organizational citizenship behavior, withdrawal, performance). These findings are reviewed in terms of their implications for future research on organizational justice.
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Purpose This paper aims to investigate the impact of injustice, discrimination and incivility on organizational performance in the hotel industry. In addition to this, the study also investigates the mediating effects of discrimination and incivility between distributive injustice, procedural injustice and organizational performance. Design/methodology/approach A survey was conducted to collect the data from hotel industry employees on a structured questionnaire by using convenience sampling approach. PLS-SEM was used to analyze the useable data of 285 respondents. In addition to this, to evaluate the predictive performance of exogenous constructs newly suggested hold out sample approach in PLS-SEM was also considered. Findings Results indicate that incivility and procedural injustice has a negative and significant effect on organizational performance, while the impact of distributive injustice and discrimination on organizational performance was insignificant. Further, incivility was found to be a significant mediator, while mediation of discrimination was not supported between distributive injustice, procedural injustice and organizational performance. Practical implications Findings are important for hotel managers to adjust their strategies to improve organizational performance. Originality/value This study contributes in existing literature by concentrating on predictors that undermine the organizational performance. To the best of the authors’ knowledge, this is one of the early studies to contribute in literature by investigating the impact of injustice perceptions on employee perceptions specifically perceived incivility and perceived discrimination on organizational performance. Further, it also investigated the mediating impact of perceived incivility and perceived discrimination between injustice perceptions and organizational performance. Such considerations have implications for researchers, students and practitioners. For researchers, this study helps to ponder on an alternative approach by considering those factors which may undermine organizational performance, instead of focusing only on those factors which enhance organizational performance. For research students, such contribution will bring a new avenue to consider further research. Managers will find help to control such factors which minimize organizational performance.
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Purpose The purpose of this paper is to examine the mediating effect of deontic justice in the relationship between unethical leader behavior and employee performance, and whether leader–member exchange (LMX) moderates the effect. Design/methodology/approach A two-time-point questionnaire survey was used to collect data from 225 employees of nine firms in China at two points in time separated by approximately three weeks. Findings The hypothesized moderated mediation model used in this study was supported. Deontic justice mediates the negative relationship between unethical leader behavior and employee performance, and higher LMX tends to strengthen this indirect relationship. Originality/value Previous scholars mainly focused on the cognitive and conscious thought process to explain employees’ reactions to unethical leader behavior, and largely ignored the research on the nonconscious thought process. Drawing on deontic justice theory, this study extends the previous research on the nonconscious system of moral decision-making processing by introducing employee deontic justice as a mediator in the relationship between unethical leader behavior and employee performance and further exploring LMX as a boundary condition of this indirect relationship.
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Purpose With a basis in the conservation of resources theory, the purpose of this paper is to investigate the relationship between employees’ experience of time-related work stress and their engagement in counterproductive work behavior (CWB), as well as the invigorating roles that different deviant personality traits might play in this process. Design/methodology/approach Two-wave survey data with a time lag of three weeks were collected from 127 employees in Pakistani organizations. Findings Employees’ sense that they have insufficient time to do their job tasks spurs their CWB, and this effect is particularly strong if they have strong Machiavellian, narcissistic or psychopathic tendencies. Originality/value This study adds to extant research by identifying employees’ time-related work stress as an understudied driver of their CWB and the three personality traits that constitute the dark triad as triggers of the translation of time-related work stress into CWB.
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Purpose The purpose of this paper is to examine bystanders’ supervisor-directed deviance to vicarious abusive supervision by supervisor-directed attribution. Furthermore, this study developed a moderated–mediation model to explore how LMX between bystander and his/her supervisor moderate the relationship between vicarious abusive supervision and the supervisor-directed attribution, which subsequently influences bystanders’ supervisor-directed deviance. Design/methodology/approach The paper tested the model using a sample of 336 workers using a two-wave survey. A moderated–mediation analysis was conducted with bootstrapping procedure to test the first stage moderated–mediation model in this study. Findings The results showed that LMX (between bystander and his/her supervisor) weakens the indirect relationship between vicarious abusive supervision and supervisor-directed deviance by bystanders’ supervisor-directed attribution. Practical implications Leadership training programs should be conducted to caution supervisors in terms of the deleterious consequences of vicarious abusive supervision. Organizations also should plan perception and communication training courses for leaders; such training would reduce bystanders’ responsibility attribution to them by providing timely explanations and communication. Furthermore, organizations should monitor supervisors by managers’ performance appraisal and formulate rules to punish abusive managers. Originality/value These results clarify the nature and consequences of LMX (dyadic relationships of bystanders–supervisor) for bystanders’ attribution process, and explain underlying attributional perceptions and reactions to vicarious abusive supervision. This study provides a more nuanced understanding of when and how vicarious abusive supervision leads to bystanders’ supervisor-directed deviance.
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This study examines the relationships among perceived gender discrimination, organizational justice, and deviant behaviors in hotel employees in China. Organizational attachment is considered as a mediator on these relationships. The results show that (a) perceived gender discrimination negatively relate to organizational attachment; (b) distributive and procedural justice positively relate to affective commitment and organizational identification; (c) turnover intention causes organizational deviance; and (d) organizational identification and turnover intention mediate the impact of perceived gender discrimination on organizational deviance. The study findings have theoretical implications for future research and practical implications for hotel human resource management.
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The authors outline an updated paradigm for scale development that incorporates confirmatory factor analysis for the assessment of unidimensionality. Under this paradigm, item-total correlations and exploratory factor analysis are used to provide preliminary scales. The unidimensionality of each scale then is assessed simultaneously with confirmatory factor analysis. After unidimensional measurement has been acceptably achieved, the reliability of each scale is assessed. Additional evidence for construct validity beyond the establishment of unidimensionality then can be provided by embedding the unidimensional sets of indicators within a nomological network defined by the complete structural model.