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The Impact of Work from Home Set-up during the COVID-19 Pandemic

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Abstract and Figures

The novel coronavirus (COVID-19), a pandemic that has affected the globe, has threatened humanity in previously unanticipated ways, forcing citizens to rethink a broad spectrum of activities, including work to recreation, to simple travel and everyday duties. Which has had an effect not just on individuals, but also on countries as a whole, halting a host of economic sectors. This research employed the qualitative research approach. The convenience sampling was utilized to elicit the participants' perspectives on the effects of the WFH setup through an unstructured survey questionnaire distributed to 90 participants via google link, which included students who have worked from home (23.3 percent), government workers (31.1 percent), and private employees (45.6 percent). The findings were evaluated and interpreted in view of the documentary analysis. It has been discovered that the WFH setup is extremely comfortable, productive, and relaxing. The majority of respondents listed the various benefits of operating from home, such as preventing traffic or congestion, minimizing air pollution, enhancing economic conditions, and, most significantly, maintaining everyone's safety. The drawbacks, on the other side, can be used to strengthen the WFH technique. The research further stressed the potential considerations to be considered in the WFH setup, which include: employee-employer trust problems, well-structured WFH policies by different firms, evidence-based performance compensation, and motivation at work. In the future, the researcher would like to perform a series of WFH investigations to verify this study.
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WWJMRD 2021; 7(8): 74-80
www.wwjmrd.com
International Journal
Peer Reviewed Journal
Refereed Journal
Indexed Journal
Impact Factor SJIF 2017:
5.182 2018: 5.51, (ISI) 2020-
2021: 1.361
E-ISSN: 2454-6615
DOI: 10.17605/OSF.IO/V94NH
Gilmore M. Rioveros
Philippine State College of
Aeronautics.
Ethel Reyes-Chua
Paranaque City College Pasay,
Philippines.
Noel R. Navigar
Philippine State College of
Aeronautics Pasay,
Philippines.
Alfe M. Solina
Cavite State University Imus
Campus Pasay, Philippines.
Maryann H. Lanuza
Philippine Normal University
Pasay, Philippines.
Marc Sylvester G. Garcia
Laguna State Polytechnic
University Pasay, Philippines.
Correspondence:
Gilmore M. Rioveros
Philippine State College of
Aeronautics Pasay,
Philippines.
The Impact of Work from Home Set-up during the
COVID-19 Pandemic
Gilmore M. Rioveros, Ethel Reyes-Chua, Noel R. Navigar, Alfe M.
Solina, Maryann H. Lanuza, Marc Sylvester G. Garcia
Abstract
The novel coronavirus (COVID-19), a pandemic that has affected the globe, has threatened humanity
in previously unanticipated ways, forcing citizens to rethink a broad spectrum of activities, including
work to recreation, to simple travel and everyday duties. Which has had an effect not just on
individuals, but also on countries as a whole, halting a host of economic sectors. This research
employed the qualitative research approach. The convenience sampling was utilized to elicit
the participants' perspectives on the effects of the WFH setup through an unstructured survey
questionnaire distributed to 90 participants via google link, which included students who have
worked from home (23.3 percent), government workers (31.1 percent), and private employees (45.6
percent). The findings were evaluated and interpreted in view of the documentary analysis. It has
been discovered that the WFH setup is extremely comfortable, productive, and relaxing. The majority
of respondents listed the various benefits of operating from home, such as preventing traffic or
congestion, minimizing air pollution, enhancing economic conditions, and, most significantly,
maintaining everyone's safety. The drawbacks, on the other side, can be used to strengthen the WFH
technique. The research further stressed the potential considerations to be considered in the WFH
setup, which include: employee-employer trust problems, well-structured WFH policies by different
firms, evidence-based performance compensation, and motivation at work. In the future, the
researcher would like to perform a series of WFH investigations to verify this study.
Keywords: Covid-19, Air Pollution, Traffic, Safety, Work from Home, Evidence-Based Performance,
Motivation
Introduction
The novel coronavirus (COVID-19), a pandemic gripping the world, has threatened
humanity in previously unforeseen ways, prompting citizens to rethink a broad range of
activities, from employment to recreation, to simple travel and everyday tasks. Not only has
this had an individual impact, but it has also had an economic impact on countries as a
whole, bringing a variety of economic sectors to a halt. While there was much optimism and
numerous alerts, notably from those employed in public health, the task persisted as a major
transition that needs preparation, training, and facilitation. Although civilization
psychologically prepared, the scale and response remained impossible and continue to be a
major challenge. COVID-19 is a modern virus that has been circulating in humans since
December 2019. It is a member of the coronavirus genus, which was responsible for the 2002
Extreme Acute Respiratory Syndrome epidemic in South East Asia and the 2012 Middle East
Respiratory Syndrome outbreak. The recognized key mode of transmission is currently via
respiratory droplets, and it is therefore thought to propagate through near communication
with other humans. At the moment, the only resources available to combat viral transmission
are proper mask use, the adoption of social distancing steps, and the maintenance of good
hand hygiene (Centre for Health Protection [CHP] 2020a). On January 31, 2020, the World
Health Organization (WHO) called the COVID-19 epidemic a global health emergency
(World Health Organization 2020). The virus has grown exponentially since then. On the
other hand, in the education sector the Commission on Higher Education (CHED) has
created some guidelines on flexible mode of learning. While the Philippines, in particular,
Wo rld W ide Jour nal of Mul tidis ciplinary Rese arch a nd Deve lopme nt (A ugust 2021)
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World Wide Journal of Multidisciplinary Research and Development
faced a critical circumstance as a result of the escalation of
the health crisis, avoiding and limiting the threats of
institutional environment contamination has been a top
priority for higher education institutions. As a result, with
the introduction of community quarantine, classes had to be
cancelled indefinitely. The “herculean task” then became
working out how to proceed teaching and studying beyond
the normal face-to-face training. As a consequence, there is
an immediate need to investigate alternative creative
learning modalities that can enable the transition from
conventional to flexible teaching and learning choices.
Since learners vary in terms of time, speed, and place, these
choices enable for the customization of distribution modes
in response to students' desire for access to quality
education. This would also allow students the opportunity
to pick the most suitable distribution mode for them as
early as the time of enrollment.
Many government and non-profit organizations encouraged
their citizens to spend as much time as possible at home
and stop any face-to-to-face experiences. Government
officials and event organizers could conduct a risk
assessment at this point in order to keep the people
protected from harm. As an illustration, the WHO has
recently released a public tool for organizations to utilize in
evaluating the security of activities for the public. Three
types of risk management are addressed using this tool: risk
estimation, risk mitigation, and risk communication. Once
data is placed into these groups, the total probability of
transmission and risk avoidance are calculated from 0 to
5%s. In addition, it is advised that employees conduct an
occupational coronavirus risk assessment for each member
of the workforce, including each individual's unique
situation, to further determine if protective actions are
warranted. UK businesses are required to openly notify
their staff of the conclusions of risk evaluations (HM
Government 2020). According to a respiratory disease
specialist, there are a significant number of cases of CO19
in workplaces (Hong Kong Economic Times Limited
2020). where there is a great risk for violence, employers
are legally required to have WFH or other methods of
lessening the probability of being harassed at work.
Working from home means whether the person is staying at
a home, apartment, school, or any other place. A number of
companies have a remote work-from-from-home policy
known as WFH. This is largely attributed to the reality that
home working necessitates a quiet and devoted room to
conduct job tasks, which may be challenging for anyone
residing in limited spaces. The Philippines is undeniably
renowned for its tiny houses with an average living room
per person. Over the years, the employees must be
physically present in the workplace to perform their duties.
During this pandemic, there is no choice but to require
skeletal workforce or purely work from home setting in
both public or private sectors. At the beginning, the
employers found it difficult but as pandemic becomes
worst, it is proving to be a success. Working at home is not
a novel phenomenon. Formal academic research shows that
the work-from-at-home programs do and do not have an
effect Researchers at Stanford University Professor
Nicholas Bloom noticed that remote employees were 13%
more involved than on-site workers. It was also noticed that
they took less sick days, healed quicker, and had a lower
than normal turn over. While this is compatible with
sustainability, operating at home would not match all
performance expectations. The comeback of both IBM and
Yahoo also placed employees back on the payroll. The
answer can be contained in Judith Olson's research showing
that working alone is best for those who want privacy, but
not for those who want team work alone (Khetarpal, 2020).
Many citizens are having problems because more work
from home are the issue. They are going to bed in their
pajamas for the first time, all completely on their own. In
the opinion of Bharat Suvarna, who is Marketing Manager
of Schindler India, the change was a little disorienting. It
took some time for him to transition to working in the new
way. several organizations have networking systems in
place that allow them to work together from anywhere,
such as Zoom, Yammer, Microsoft Teams, and Skype. No
longer just for work-centric purposes, but also for
camaraderie and communication with members of the team.
What is work from home set-up?
Currently, WFH is recognized as a technique that is meant
to try to decrease the risk of CO19 infection. The
catastrophe has already begun as the pandemic is at its
height. On the other side, many other hand, this argument
has been discussed in academics for many years. A recent
research by Dingel and Neiman (2020) claims that
approximately 37% of US jobs may be placed at home,
such as banking, management, technological and scientific
services. Some professions, particularly those in the ones in
the medical, agricultural, and hospitality fields, cannot be
done remotely. While WFH is growing in popularity,
academics discuss its advantages and disadvantages. The
downsides to operating from WFH include a vague
boundary between the role and the home, inconvenience,
and workers bearing the expenses from it. To fight the
pandemic, most policymakers have designated WFH as a
campaign target. In doing so, plans must be formulated
with the practicality of both administrators and workers in
mind, since there would be consequences for all groups in
any way. In this report, the writer discovered not just the
benefits and pitfalls of WFH, but also their personal
interactions, which separates this study and renders it
valuable to government and private organizations. He
agrees that interactions can be communicated and studied
in order to derive life lessons from them. Finally,
respondents were asked to state frankly whether they
should function safely or uncomfortably from home, and
whether working from home produced more results than
working in an office.
Problem Formulation
The study's key goal is to determine the effects of working
from home during the COVID-19 pandemic. It precisely
defines whether or not the significant three (3) groups of
individuals, such as students, government workers, and
private-sector employees, are happy working from home. It
also examines whether working from home can be
productive or not. It discusses how their perspectives on
WFH have affected their lives. Finally, it addresses the
positives and negatives to working from home, as well as
certain aspects to remember in a WFH environment.
Research Methodology
This study utilized a qualitative approach using an
unstructured survey questionnaire floated to students,
government, and private employees of Calabarzon and
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World Wide Journal of Multidisciplinary Research and Development
NCR areas. In collecting data, convenience sampling was
used. Convenience sampling is a method of sampling in
which the first usable primary data source is used for the
study with no other criteria. In other terms, this sampling
process includes collecting participants anywhere they can
be located, which is normally anywhere it is convenient.
Prior to topic selection in convenience sampling, no
inclusion requirements were established. Both topics are
welcome to take part.
(http://methods.sagepub.com/reference/encyclopedia-of-
survey-research-methods/n105.xml).
Research Design and Procedures
This research involved three stages. First, the researcher
has gathered variety of literature reviews to find out the gap
from the previous studies. Second, an unstructured survey
questionnaire was developed and floated to those who are
working from their homes or studying from their homes in
both government or private sectors. Third, the result of the
study was critically analyzed and interpreted.
Respondents/Participants of the Study and Sampling
Technique
Respondents of this study is composed of students,
government, and private employees from the
CALABARZON and NCR only. The convenience
sampling was used as its primary data.
Data Gathering and Ethical Considerations
Due to COVID-19 pandemic, the collection of data is made
easier through the google link. The participants were asked
their consent if they were willing to answer the
questionnaire or not. The result of the study will be shared
to the community for further improvement.
Problem Solution
A. Distribution of Respondents and Nature of Work
When anyone asks about the "nature of your work," this
involves job description or scope of work. When describing
a position or occupation, the "character of the jobs" applies
to the kinds of activities you do as well as the working
conditions. In this study, when asked about the nature of
work, the participants were divided into three groups as
shown below:
Fig 1: Distribution of Respondents and Nature of Work.
There are reportedly 45.6 percent of private workers who
operate from home, 31.1 percent from the government
sector, and 23.3 percent of students who have worked from
home. Many of these individuals will rather function from
home as teachers, administrative assistants, or part-time
students employed as call center representatives or in other
occupations that involve working from home. The
participants' field of employment varies due to the variety
of positions or professions they have. The business sector
has the most members (90), led by the government sector
and students. According to the Philippine government's
WFH announcement, staff and students must remain at
home to be safe from the global pandemic. Regardless of
employment status, both government and private workers
were encouraged to begin operating from home rather than
commuting and working in an office. As minors, they must
take online courses or mixed learning whilst still employed
in an office to cover their living expenses.
B. Are you comfortable or not comfortable in your
WFH set-up? Why?
Fig 2: Assessment of Respondents as to the State of Comfort of
WFH Set-Up.
As gleaned on the chart, majority of the participants are
comfortable working from home which garnered 58%;
while those who stated that they are not comfortable
working from home got 30% from the survey; and 12% are
those who are unsure of their answers whether they are
comfortable or not working from their own homes.
Interestingly, those who claimed they are comfortable
working from home are often those who drive to work early
in the morning during non-pandemic times and come home
during business hours, but they often arrive home late due
to traffic congestion. They choose to operate from home so
that they are not bothered by the air quality and traffic that
they are subjected to on a daily basis. The most critical
factor they chose to operate from home is for their own
protection. Going home late on their streets is no longer
dangerous, because they can now work from the comfort of
their own houses. During the non-pandemic time, roughly
30% of those who go to work use public transit, 20% drive
their own car, and 6% walk. Working from home saved
money on petrol, avoided traffic/congestion, and increased
protection. They were able to save at least half of their
wages per pay day and learn how to manage their money
for utilities such as gas, Wifi, and food. Aside from feeling
secure at home, they understood the significance of having
time with their family and still catering to their needs.
Those who reported being unhappy operating from home,
on the other side, are those who believe there is no longer a
work-life balance. They believe that job and personal life
should no longer be separated. Another factor that made
them sound uneasy was their time control. In the case of
students, certain parents continue to expect their children to
assist with household tasks when they research or operate
from home. While some are uncomfortable when they do
not have good Internet access, while others find it difficult
to operate at home rather than in their workplaces.
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World Wide Journal of Multidisciplinary Research and Development
Furthermore, those who are somewhat relaxed are unable to
ascertain if they are comfortable or not so they are not
conducive to studying, functioning, or interacting with
those in the workplace through the Internet.
Overall, the majority of participants are at ease due to the
lack of traffic/congestion, air pollution, and safety. This
demonstrates that WFH is beneficial to those who face
intense traffic and pollution on a daily basis, as well as
those who are afraid to go home alone or at night. Working
from home, on the other side, can be effective if the
employee is fitted with the appropriate hardware and
software. The Internet connectivity is a major problem that
must be addressed. Even major businesses, even though
they buy the costliest Internet provider, are having trouble
supplying customers with good connectivity these days. In
some manner, the agency or corporation can allow its
workers to access, use, and implement good software and
hardware, including Internet accessibility. Employers will
find this daunting at first, but once we move through the
new standard, the Return on Investment (ROI) may become
meaningful in the future.
In a study conducted by Walter (2013), he emphasized that
feeling at ease at work is important, as it can have a
significant effect on worker performance and efficiency.
Whether you're interrupted by other workers' noise or
actions, freezing in a cold factory, overheating in the
summer sun, compelled to tolerate constant interruptions,
or even exposed to the odor of stinky food (will you sign
my petition to remove all fish-based lunches from the
workplace microwave?), your job can suffer. As an
employer, have you thought of making your employees
comfortable at work? Whether during this time of
pandemic or non-pandemic there is a huge difference when
the employees work with comfort in terms of how the
employers deal with them, giving them tasks to do, and
give instructions on how to do things. In an article, “Get a
comfortable chair,” it stressed that companies are utilizing
terms like "indefinite" or "permanent" to describe their
workers who operate from home since, three months after
this massive, unplanned societal experiment, working from
home works.
Finally, the participants have highlighted the transportation,
safety, and avoidance to air pollution have been lessened
during the start of COVID-19 pandemic which could
actually still be applied even after this period of pandemic.
In the study of Muley, Dias, and Abdullah (2020), they
found out that travel bans are enforced at the city, regional,
global, and foreign levels depending on the magnitude of
the infectious disease epidemic. Several attempts have been
made to pinpoint the influence of travel restrictions on the
spread of infectious diseases In the early phases of the
disease, the worldwide air travel network was used to
collect intelligence on global outbreaks. CO19 was found
to have spread rapidly particularly in Central Europe,
France, and Spain when travel restrictions were lifted.
recently researchers noticed a strong connection between
flight routes, flight numbers, and domestic COVID-related
accidents, demonstrating the spread of the pandemic.
Furthermore, per weekly increase in the CO19 rate in the
United States resulted in six cases per thousand residents.
Thus, even after the COVID-19 pandemic, these factors are
still conceivable with the government's assistance in their
execution. Since no one knows when this pandemic will hit
again, every person should show vigilance when it comes
to the environment. And while we are at home, we can
cover ourselves by wearing masks, face shields, and even
using alcohol to protect us from virus.
C. Are you productive or not productive in your WFH
set-up rather than working in your own office?
When asked about being productive or not during this
COVID-19 pandemic, the result is as follows:
Fig 3: Assessment of the Respondents’ Productivity.
Figure 3 indicates that 56 percent of participants assume
they are efficient when working from home; 22 percent
believe they are not productive; and 22 percent believe they
are somewhat productive while working from home. The
majority of participants believe they would be effective
operating from home so they can multitask when doing
their job duties. They should even listen to the interests of
their families at the same time. This is especially useful for
mothers of small children who do not have maids to care
for their children. Students often claim that learning at
home helps them to be more active since they do not have
to drive or waste money on food at school. This would help
us save money, as the pandemic has created labor shortages
for certain employees in factories and enterprises. Many of
their parents have lost their careers, while others have
attempted to work part-time to help their households. This
pandemic has both positive and negative effects on the
Philippines' economy in general; nevertheless, it had a
greater positive influence on those who could not afford to
go to school every day, as well as those workers who
usually go to work every day and spend money on their
food. Some participants love operating from home since it
allows them to assist their families with domestic tasks
while still performing other duties assigned to them at
work. Because of their comfortable and cool home climate,
they have gained the opportunity to handle time and escape
tension.
Several of them are being unproductive do so because they
can't link to the internet and aren't accustomed to operating
from home in a limited room. Any deadlines are impossible
to reach since the supplies are often used at work. Others
that tend to be very efficient do so due to a lack of technical
expertise, which leads them to be sluggish.
Worked at home is nothing new. Formal academic study
indicates that the work-from-at-home programs do and do
not have an effect Researchers at Stanford University
Professor Nicholas Bloom noticed that remote employees
were 13% more involved than on-site workers. It was also
noticed that they took less sick days, healed quicker, and
had a lower than normal turn over. Even if at home is
effective, it does not meet all productivity requirements.
The comeback of both IBM and Yahoo also placed
employees back on the payroll. J Judith Olson finds that
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World Wide Journal of Multidisciplinary Research and Development
solo work is perfect for remote workers, but it is not
suitable for collaborative workers) (2020, Apr 19).
Comfortableness also discusses about the materials and
equipment you utilize at home. There is a big possibility
that one is comfortable working from home if he/she has a
very good laptop or desktop, a good desk and a comfortable
chair. In a study conducted by Lucas (2020) he mentioned
that:
“When it came to a desk, I had to think beyond the box. I
choose one that complements my furniture and
conveniently blends in with the rest of my living space.
There are several desk options, but we've compiled a list of
some excellent additions to your home that might also help
you enjoy working.”
As long as it continues to produce comfortable gadgets,
better listening abilities, and greater digital literacy, there is
a greater chance that it can be maintained. employers
should have several benefits in order to help employees be
more efficiently.
D. Describe your experience working from home?
When asked about their experience working from home,
some mention that they are exhausted working in the
computer for the whole day. However, this is also an
advantage because it lessens their stress each time they
receive phone calls from the customers. It feels so relaxing
and challenging at the same time, but more of being
enjoyable and fulfilling. Some of the common feedback
from the participants regarding their experiences include
the following:
“It is a total adjustment to me, but it brings joy whenever I
see my kids around me.”
“I can focus on my work well even if no one is looking at
me since I am trained to work with everyday outputs.”
“It is so enjoyable and exciting working with my students
online.”
“I feel like I am safe working from home and without going
through lots of congestion on the road.”
“I feel bad if the connection is too slow. I have no landline
phone to use when the clients want to talk to me.”
“I overcome the struggle of going to work early in the
morning and preparing for food for yourself and for the
family. Now, I can devote my time to my work and for my
family at the same time.”
“Although the workload is even doubled than working in
an office, I feel secure to be staying from home rather than
going outside during this pandemic. I do not want my
family to be in trouble brought by this COVID-19
pandemic.”
“I am grateful that the company provides Internet
allowance to make things easier for us.”
“It seems so relaxing because I have time to rest and go
back to work once again after a few minutes of rest.”
“I can work in a safe environment without thinking of being
contaminated by this pandemic.”
“I need to challenge myself using the digital
communication strategy.”
“I need to adapt to new challenges and become more
innovator, builder, and digital artist to become an effective
teacher.”
“I have more time to accomplish the tasks assigned to me
at my own schedule.”
“It is so timely that I can be able to save money for my
transportation, avoid congestion, and being safe from any
danger.”
Most of the participant’s view are positive regarding their
experiences working from home. There is only one that
feels negatively most especially when the Internet
connection is sluggish. This will not become productive
most especially when one is in a meeting and discussing
some important matters for the company. Other than this,
everyone is happy to work from home because they can
save money for transportation, food, and protect themselves
from any danger.
E. What are the advantages and disadvantages of
working from home?
Table 1: Advantages and Disadvantages of WFH
ADVANTAGES
F
In Percent
DISADVANTAGES
F
In Percent
Less risk
5
5.55%
High electricity bills
20
22.22%
Bonding with the family
10
11.11%
Slow Internet Connection
10
11.11%
Could rest when exhausted at work
10
11.11%
Trust issue from the employers
2
2.22%
No need to wake up early and prepare food
10
11.11%
No exercise
2
2.22%
Cheaper expenses
30
33.33%
Queries cannot be addressed immediately
5
5.55%
Help with the family’s household chores
5
5.55%
No separation from work and home
5
5.55%
Save money
10
11.11%
Laziness
2
2.22%
Allowance can be saved
10
11.11%
Lack of equipment
10
11.11%
Avoidance of traffic/congestion
20
22.22%
Socialization is not allowed
10
11.11%
Prevent from being exposed to COVID-19
20
22.22%
Boring
10
11.11%
Avoidance from air pollution
20
22.22%
Less cost
20
22.22%
Less stress
20
22.22%
Safety
30
30%
Improves Philippine economy
30
30%
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World Wide Journal of Multidisciplinary Research and Development
When asked about the advantages of WFH setting, safety,
improves the Philippine economy, and cheaper expenses
ranked first. Avoidance of traffic/congestion, prevent from
being exposed to COVID-19, avoidance from air pollution,
less cost, less stress ranked second. The third rank are the
bonding with the family, could at least rest when exhausted
working in the computer and no need to wake up early just
to prepare food. The fourth rank is that the participant
could also help with the family’s household chores. On the
other hand, some of the disadvantages of WFH include
high electricity bill as it ranked number one, slow internet
connection, lack of equipment, socialization is not allowed,
and boring as it ranked second. Third, when WFH there is
separation from work and home anymore and queries could
not easily be answered. The last rank as part of its
disadvantages is people become lazy in doing the tasks
assigned to them and the “trust” issue.
Discussion
This worldwide outbreak has benefited society in so many
ways. Previously, citizens would go to work and cook for
their meals whilst the family was at home many times,
family obligations must take priority over one's own
personal interests. but after the global pandemic, people
had to sit home and rest. Preventing exposure to COVID-19
is critical to ensuring that the majority of individuals
remain uninfected. You do not waste money on petrol for
your car if you are a driver. better air quality can be
achieved if there are less cars on the route.
In fact, a person should look after himself or herself or look
after their eyesight when using the computer frequently. It
could also be possible to assist the family with their daily
household duties. This may be a consideration in household
management for each member of the household. The
employee also gets a monthly stipend without having to
drive or having to waste money when employed in a
workplace. This would assist each employee with their
financial responsibilities owing to the present
circumstances. gleaned from the table: Nonetheless, staff
should not be required to cover their wifi or electricity bills.
As long as he or she is happy with the workplace, being
tedious is possible for the employee to control. There is a
need to narrow down on the tasks at hand and think about
ways to contribute to the business. Institutional
communication is often really necessary questions may not
be satisfactorily be addressed with a ton more contact
Nowadays, there are various free channels for
communication, including Facebook, Skype, Telegram, and
Community Chats that are used to connect with each other.
For those that have professional jobs, and require to access
the sites in person, there is a provision for face-to-to-face
work. one can see a good strategy on the facts which is in
line with the national and the President's instructions as
well as with the IATF laws. It is important that businesses
and workers work closely to retain and increase efficiency.
A number of strengths should be built upon, whereas a few
weaknesses should be a source of continuous growth and
development. In addition, there are sectors that focus on
face-to-to-face connectivity and these are nursing,
manufacturing, and other businesses where WFH is
virtually impossible. In order for these workers to finish
their work satisfactorily, they should be paid for the risks.
The researcher believes that in order to make this WFH set-
up successful, the following should be taken into
consideration:
The issue on trust between the employee and
employer: Americans demonstrated the greatest trust
gap between the people they work with and the
organization for which they work. While half of
American employees said they trusted their coworkers
or bosses, just 38% said the same for their employer
(Craver, 2016). The employers should provide benefit
of the doubt to his/her employees in terms of working
from home. If people are treated fairly and well-
compensated equally, trust is equally present to both
the employee and the employer.
Well-defined WFH Policy: According to researchers,
before leaping to the conclusion that WFH saves
leasing expenses and delights workers, it is vital that
people gather evidence on people's home settings,
family demographics, and the pressure points of WFH.
Furthermore, HRs must build solid conceptual
frameworks for what leads to or detracts from WFH
efficiency, which is focused on the essence of work
done by workers of multiple grades, in order to
formulate a new approach of managing productivity
(Mitra, 2020). Aside from the Inter-Agency Task Force
(IATF) directive, every agency whether public or
private should come up with an excellent framework
and well-defined policies that need to be disseminated
to all employees. This should be explained at the
beginning to avoid chaos.
Output-Based Performance: Morris (2011) studied
that many businesses focus success around how many
completed goods follow quality standards and make it
out the door. Others measure efficiency by the amount
of waste produced at their factory. Similarly, failure to
provide staff with sufficient hand security may have an
effect on process productivity and the amount of parts
generated. Employee confidence and protection are
inextricably tied to efficiency. The bulk of firms
struggle to quantify the financial effect of staff
downtime on efficiency.
Motivation at Work: In a study conducted by Büsch,
V., Dittrich, D., & Lieberum, U. (2010) job
environment, management, culture and freedom, or
material and immaterial appreciation, satisfaction of
work, demands, appraisal of self-determination, and
the sense of successful work and perception of
meaningful work are all important factors of
motivation at work. In the Philippines, government and
private agencies must provide extra mile by giving
extra incentives to employees who really work so hard
for the company. This is one way of keeping them in
the company. Students alike do need motivation on
their studies because if they do not have motivation,
they would likely continue to progress. This is the role
of the managers, supervisors, and department heads of
an organization. This defines their organizational
culture and their love to their employees or personnel.
For future perspectives, the researcher would like to look
into deeper details of the above factors to be considered in
order to make WFH successful. This will help people
understand why there is a need for trust, clear-cut policy,
output-based or evidence-based performance, and
motivation at work in a WFH setup.
~ 80 ~
World Wide Journal of Multidisciplinary Research and Development
Conclusion
Work from home is the perfect response to the global
pandemic's outbreak all over the globe. To continue
providing services to its customers, the organizations had to
depend on the WFH setup. According to the results of this
study, the majority of participants agree that working from
home is a more relaxed, efficient, and pleasant experience.
It also emphasized the country's strong economy and the
importance of travel bans in avoiding pollution,
traffic/congestion, and safety. The study also emphasized
several considerations to incorporate for a stable WFH
setup, such as trust issues, a well-defined company
strategy, output-based efficiency, and workplace
motivation. The researcher is therefore willing to pursue
doing studies on these different facets of the work-from-
home setup.
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