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Language Intervention via Text-Based Tele-AAC: A Case Study Comparing On-site and Telepractice Services

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There is a shortage of qualified speech and language pathologists (SLPs) to not only meet the needs of students with a variety of communicative disabilities, but also the needs of those students with severe impairments who use augmentative and alternative communication (AAC). Special education administrators need to consider additional methods of service delivery, such as telepractice. However, there is limited evidence regarding the efficacy of services delivered to students using AAC via telepractice as opposed to face-to-face services. This study examines the effectiveness of services provided using both methodologies, and aims to provide some validation of telepractice as an alternative treatment method. Using a single-subject design to compare performance outcomes, a 7 year-old male participant, who used a Vantage Plus™ device with an 84-sequenced overlay, was studied over an eight-week period, with four weeks of on-site therapy immediately followed by four weeks of telepractice therapy. Student progress was measured by comparing outcomes in both conditions to baseline data with respect to short-term goals focused on grammatical morphemes. The results indicate that the performance outcomes were comparable in both conditions. The authors discuss the implications of using telepractice to deliver direct intervention and future applications of telepractice as a service delivery model for individuals using AAC.
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Language Intervention via Text-Based Tele-AAC: A Case
Study Comparing On-site and Telepractice Services
Nerissa Hall
Commūnicāre, LLC/C.A.R.E. Consortium
Westfield, MA
Michelle Boisvert
WorldTide, Inc./C.A.R.E. Consortium
Williamsburg, MA
Hillary Jellison
Commūnicāre, LLC/C.A.R.E. Consortium
Westfield, MA
Mary Andrianopoulos
Department of Communication Disorders, University of Massachusetts
Amherst, MA
Financial Disclosure: Nerissa Hall is a Speech-Language Pathologist at Commūnicāre, LLC/C.A.R.E.
Consortium. Michelle Boisvert is a CCC speech-language pathologist at WorldTide, Inc./
C.A.R.E. Consortium. Hillary Jellison is a Speech-Language Pathologist at Commūnicāre,
LLC/C.A.R.E. Consortium. Mary Andrianopoulos is an Associate Professor in the Department of
Communication Disorders at the University of Massachusetts.
Nonfinancial Disclosure: Nerissa Hall has previously published in the subject area. Michelle
Boisvert has previously published in the subject area. Hillary Jellison has previously published in
the subject area. Mary Andrianpoulos has previously published in the subject area.
Abstract
There is a shortage of qualified speech and language pathologists (SLPs) to not only meet the
needs of students with a variety of communicative disabilities, but also the needs of those
students with severe impairments who use augmentative and alternative communication
(AAC). Special education administrators need to consider additional methods of service
delivery, such as telepractice. However, there is limited evidence regarding the efficacy of
services delivered to students using AAC via telepractice as opposed to face-to-face services.
This study examines the effectiveness of services provided using both methodologies, and
aims to provide some validation of telepractice as an alternative treatment method. Using
a single-subject design to compare performance outcomes, a 7 year-old male participant, who
used a Vantage Plusdevice with an 84-sequenced overlay, was studied over an eight-week
period, with four weeks of on-site therapy immediately followed by four weeks of telepractice
therapy. Student progress was measured by comparing outcomes in both conditions to
baseline data with respect to short-term goals focused on grammatical morphemes. The
results indicate that the performance outcomes were comparable in both conditions. The
authors discuss the implications of using telepractice to deliver direct intervention and future
applications of telepractice as a service delivery model for individuals using AAC.
Augmentative and alternative communication (AAC), a subset of assistive technology (AT),
is an evolving and expanding area of need within rehabilitative services. In school-based settings,
the use of AAC devices to enhance individualscommunication accounts for approximately
35% of all K-12 students (Matas, Mathy-Laikko, Beukelman, & Legresley, 1985) and 12% of all
preschoolers (Binger & Light, 2006). Data analyzed from the US National Survey of Children
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Hall, N., Boisvert, M., Jellison, H., & Andrianopoulos, M. (2014). Language Intervention via Text-Based Tele-AAC:
A Case Study Comparing On-site and Telepractice Services. American Speech Language Hearing Association.
ASHA. SIG 18 Perspectives. doi: 10.1044/teles4.2.61
with Special Health Care Needs (CSHCN) revealed that 12% of special needs children require
communication, hearing or mobility devices such as those typically provided by rehabilitation
professionals and as many as 14% of these children are reported to have unmet needs (Benedict &
Baumgardner, 2009, p. 586).
The Individuals with Disabilities Education Act (IDEA; 2004) and the No Child Left Behind
Act (NCLB; 2001) mandate that students with communication disabilities who use AT (including
AAC), should receive evidence-based services from highly-qualified professionals. However, due
to a shortage of rehabilitation professionals qualified to provide such services, many schools are
unable to meet the needs of their students (American Association of Employment in Education,
2008; American Speech Language Hearing Association, 2014). As a result, many eligible students
with complex communication needs do not receive services, or receive services from unqualified
personnel (Boisvert, Lang, Andrianopoulos, Boscardin, 2010; Rule, Salzbert, Higbee, Menlove, &
Smith, 2006). Additional data analysis from the National Survey of Children with Special Health
Care Needs revealed that the prevalence of unmet need for assistive devices among children
with a reported need [was] ... 24.7% for communication aids(Dusing, Skinner, & Mayer, 2004,
p. 450). This discrepancy between documented need and access to medically appropriate services
adversely impacts studentsadvancement of critical communication skills, academic achievement,
and development of essential social relationships.
The demand for evidence-based services conducted by highly-qualified licensed speech
language pathologists and/or assistants has lead researchers to consider technology, such as
telepractice, as a means to provide services to students impacted by this personnel shortage.
According to ASHA (n.d.), telepractice can be used to provide professional services at a distance for
assessment, intervention and/or consultation. Telepractice involves the application of communication
technologies (e.g., videoconferencing software and the Internet), which enables specialists to deliver
real-time, interactive services over a geographical distance (Dudding, 2009). The implementation
of telepractice is a promising method to overcome the impact of the personnel shortage as it
enables experts to provide services to students in both their school and home environments.
Case Study
In an effort to directly address the documented need for AT and AAC intervention and
shortage of speech language pathologists (SLPs), this case study was designed to explore the use of
telepractice for an individual using AAC.
Purpose
This study aimed to: (a) determine the feasibility of providing direct services via telepractice
to an individual using AAC, and (b) compare the individuals progress in meeting speech and
language goals and objectives when services were provided on-site versus via telepractice.
Experimental Design
For this feasibility study, a single case, ABC design was used to evaluate the effectiveness
of language intervention for a non-verbal device user (outputted using AAC) to generate three
target grammatical morphemes. Services were delivered for an equal number of sessions and
weeks both onsite and via telepractice settings. Stable baseline probes were established over the
course of four weeks per service delivery modality. Each intervention condition was four sessions
in length, for a total of eight intervention sessions.
Dependent Variables
The dependent variables consisted of three (3) target morphemes for intervention services
with respect to the appropriate use of: (a) progressive verb form ing; (b) past tense verb form ed;
and (c) the plural sat the four-word sentence level. Probe data were obtained at the beginning
of the onsite and telepractice intervention sessions with respect to the frequency of generating
each morpheme and the frequency of each morphemes use. No prompting or cueing was provided
when probe data were measured.
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Independent Variables
The independent variables in this investigation were the method of service delivery,
specifically: (a) in-person onsite intervention services, and (b) intervention provided via telepractice.
Participant
A 7 year-old male diagnosed with schizencephaly, a rare developmental birth defect
characterized by abnormal clefts in the cerebral hemispheres of the brain, participated in this
study. Children diagnosed with this syndrome commonly exhibit delays in development, the
acquisition of speech and language, and problems with brain-spinal cord communication
(National Institute Neurological Disorders and Stroke, 2012). The participant presented with
significant expressive language deficits inherent to the syndrome and was prescribed a Vantage
PlusAAC device. The participant presented with a left hemiparesis, but accessed his device
via direct selection using his index finger of his right hand. At the time of this investigation, the
participant was using an 84-sequenced overlay to communicate and received services under an
Individualized Education Program (IEP) for speech and language. To be included in this feasibility
study, the following inclusion criteria were met: (a) a formal diagnosis of an expressive language
disorder assessed and confirmed by a certified and licensed SLP; (b) a prescription of an AAC
device to facilitate expressive language output; (c) demonstrated use of the AAC device for functional
verbal communication; (d) demonstrated ability to follow directions; (e) demonstrated attentiveness
for more than 10 minutes; (f) normal hearing and visual ability; and (g) minimal manual dexterity to
operate the keyboard and engage in button selections on the AAC device. The participant selected
for study met all inclusionary criteria.
The participant and his family were motivated to partake in this study and completed the
informed consent form required for participation. This study was approved by the University of
Massachusetts-Amhersts Internal Review Board (IRB) and was conducted by the first author as a
third year doctoral student at the University of Massachusetts-Amherst in the Department of
Communication Disorders. At the time of this study, the first and second authors were funded
under a grant received by the fourth author from the U.S. Department of Education Office of
Special Education Programs (H325D080042).
Setting and Materials
One-on-one onsite and telepractice intervention services were provided to the participant
in his home in a consistent location. The participant had access to a table with the required
intervention equipment while seated in his wheelchair. As depicted in Figures 1 and 2, during all
sessions the participant was seated facing Computer 1. The purpose of Computer 1 was to display
activities and material, which remained constant for both onsite and telepractice conditions.
Computer 1 was oriented slightly to the participants left. The participant used his right hand to
access his device. Therefore, his Vantage PlusAAC device was placed to his right in an optimal
position for efficient device access. For all onsite and telepractice sessions, Computer 1 was used
consistently to display materials and activities for therapy.
Figure 1. Onsite Service Delivery
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During onsite sessions, the clinician was seated to the participants right, and a parent
was seated to the participants left (see Figure 1). The positioning of equipment and the parents
seating was maintained when services were provided via telepractice. However, during the
telepractice sessions, the second computer (Computer 2) was placed to the left of the participant in
the location where the parent was positioned (with his device remaining on the right) as the second
computer needed to be plugged into an electrical outlet on the left (see Figure 2). The screen of
Computer 2 was used for videoconferencing and allowed for the clinician to be recorded during the
telepractice intervention sessions.
Probe and intervention materials were developed in MicrosoftWOffice Word 2007 and
Boardmaker Studio. The same intervention materials were used onsite and in-person, as well as
during the offsite services delivered via telepractice phase.
Equipment
During the onsite phase, the clinician used a Hewlett-Packard (HP) TouchSmart tx2
(without implementing the touchscreen feature), Boardmaker Studio, and MicrosoftWOffice
Word software programs. The HP ran a Microsoft Vistaoperating system and had a 2.20 GHz
processor with 4GB memory. Similarly, for the telepractice services, the clinician used the same
HP TouchSmart tx2 with the above-mentioned software programs. All electronic material was
screen-shared from the clinicians computer to the participants laptop computer. In addition, the
clinician utilized a second eMachine desktop computer with a Microsoft LifeCam external webcam
mounted on top of the monitor to engage in real-time videoconferencing through Skype. The
eMachine ran the Microsoft Windows 7 operating system and had a 3.1GHz processor and
3GB memory. The Microsoft webcam had an auto-focus lens and captured 720p HD video with
30 frames per second. The clinicians eMachine desktop computer used for videoconferencing
(Computer 2) and was connected to high-speed Internet through an Ethernet cable. The HP
TouchSmart tx2, as previously mentioned was used to present activities and material to the
participant through screen sharing, and was connected wirelessly to high speed Internet.
At the participants home location, the parentsdesktop Dell Pavilion dv6 computer (with
a Windows 7 operating system, a 2.3GHz processor, 8GB memory and built-in TrueVision HD
Webcam with an integrated digital microphone) was used solely for videoconferencing purposes.
The participant also used a Dell Inspiron 1505 laptop (with Windows XP, IntelWCore2Duo
processor, and 2GB of memory) to view materials through screen-sharing software and interact
with the clinician. The computers in the participants home used a wireless Internet connection for
both videoconferencing and screen sharing.
For the onsite sessions, the participants AAC device was connected to the clinicians
computer using a standard USB printer cable. During the second phase, services switched to
telepractice sessions. The participants device remained connected to the Dell laptop computer
Figure 2. Telepractice Service Delivery
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using the same standard USB printer cable. The output feature of the participants AAC device
was turned on to ensure that the messages generated on his device were presented in the body of a
word-processing document (i.e., in the message window on Boardmaker Studioor directly into
the body of the document in MicrosoftWOffice Word) and were subsequently screen-shared with
the clinician. Using screen sharing capabilities, all messages inputted through the device were
immediately visible to the clinician irrespective of the clinicians physical location.
Videoconferencing software was used during the telepractice session to simulate the face-
to-face interactive nature of direct services. Skype, a free desktop videoconferencing application,
was used for the video and audio communication. Skypesoftware uses 256-bit Advanced
Encryption Standard (AES) encryption to encrypt communication between users, is compatible
with Macintosh and Windows operating systems, and has voice, video call, and instant messaging
functionality (Skype Technologies S. A., 2011). AdobeWConnectNow, was used for screen-sharing
purposes during the telepractice phase of the investigation. Using this software, intervention
materials were shared between the clinician and participant (located at the two different sites).
AdobeWConnectNow is a web conferencing system used for online meetings, eLearning, and
webinars. The system is flash-based and offers free online meetings for up to two people per
meeting. AdobeWConnectNow implements Secure Sockets Layer (SSL) technology for both server
authentication and data encryption.
Procedures
Baseline Sessions
Baseline data were obtained outside of the intervention environment four weeks prior to
the onset of the study. During this time, the participant was not introduced to telepractice
technology or the associated material. The objectives were derived from the participants IEP
speech and language goals and performance outcomes during the baseline observations. The
participant produced only limited spontaneous productions on his device of the grammatical
morpheme targets with respect to the following morphemes: progressive verb form ing; the past
verb form ed; and the plural s. The participant was presented with prompt questions to elicit
and assess the use of target objectives in an independent setting. The data for the baseline prompts
were collected in the absence of any cueing or support from the clinician. However, informal
observations during the baseline phase revealed that the participant relied on moderate-to-
maximum support from paraprofessionals, clinicians, teachers, and parents in the form of visual,
verbal, and tactile prompting to generate any grammatical morphemes using his speech-
generating device via icon selection rather than spelling.
Intervention Sessions
Intervention sessions were 60 minutes in length and consisted of two parts: (1) a pre-
intervention grammatical morpheme probe; and (2) grammatical morpheme intervention. The
pre-intervention probe task consisted of presenting two pictures representing plurality and
four pictures representing verbs. Probe questions were randomly selected and varied throughout
the course of the study to account for a learning effect. The participants responses to probe
questions were produced by selecting icons on his speech-generating device (rather than spelling
on the keyboard), which was connected to the computer. A text-based response was generated for
each probe. As previously stated, during the probe tasks the participant did not receive any prompting
or cueing from the clinician or his parents. Each probe task was approximately 1015 minutes
in duration. Following the probe phase, the target grammatical morpheme intervention activities
consisted of models, recasts, and contrastive statements provided by the clinician to support
the participants use of appropriate grammatical morphemes within the context of books and
self-generated stories. These activities lasted approximately 4045 minutes in duration.
During the four-week onsite implementation condition, the clinician traveled 30 minutes
each way to the participants home for four, 60-minute intervention sessions. Prior to the start of
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each session, the participants device was connected via a USB cable to Computer 1 to ensure
that all phrase and sentence constructions generated through selection of icon sequences were
represented on the monitor. The clinician provided services at the participants home and all
probes and treatment materials were presented using the computer at the participants home. The
participant responded by using his device, which was connected to the computer. For example,
when presented with a probe picture and subsequent question, the participant responded by
using his device to select icons that displayed a text answer in the text field on the computer. This
enabled the participant, parent, and the clinician to view a text-based representation of the device
output on the computer monitor.
For the telepractice setting, the participants parents turned on the workstation and
connected to the clinician via Skypeand AdobeWConnectNow for the four, 60-minute
intervention sessions. Similar to the onsite interventions, the participants device was connected to
the computer and all probe and therapy material was presented on the monitor. Through the
screen-sharing application on AdobeWConnectNow, the participant was able to view all stimuli
(i.e., probe and intervention activities) presented by the clinician and respond to questions using
his device. The clinician transferred control of the mouse to the participant if the therapy material
presented during the session on the shared screen required a response. The clinician and
participant interacted via videoconferencing. Responses to all stimuli occurred through inputting
messages into text-based programs (through selection of icon sequences for the participant and
through typing for the clinician) onto the computer, consistent with the onsite interactions.
Data Analysis
Statistical analyses and comparisons of baseline data and the two intervention stages were
performed using visual inspection as well as non-parametric analysis using an Improved Rate
Difference (IRD) and the Tau-U analysis. The IRD calculation is supported in the literature as an
appropriate and effective statistic for use in medical research (Parker, Vannest, & Brown, 2009) and
it is applied to single case research to express the difference in performance outcomes between
baseline and the subsequent intervention measurements. The IRD is determined by comparing the
improvement rate between two phases (i.e., measuring non-overlapping data points) and is better
correlated than frequently utilized effect/size measurements with percent of non-overlapping data
(Parker et al., 2009).
The Tau-U is a nonparametric method for measuring the non-overlapping data between
two phases. The Tau-U combines non-overlap between phases with trends from within each
intervention phase. It is a distribution freetechnique that results in a z-score and level of
significance value (Parker, Vannest, Davis, & Sauber, 2011). This analysis enabled the authors
to compare and determine if there was a correlational difference in the participants outcomes
based on probe and intervention data when services were delivered in an onsite versus telepractice
setting. For all statistical analyses, the level for non-directional, statistical significance was set
at .05.
Probe data were collected at baseline and throughout treatment phases for both onsite
and telepractice intervention conditions. The baseline probe data were compared to the onsite
treatment probe data collected from the first condition using the IRD calculation. The Tau-U
calculation was used to compare the baseline probe data to the probe data from the two treatment
conditions. This method was also implemented to compare probe data collected during the onsite
condition to the probe data collected during the telepractice condition. Similarly, the number of
independent responses observed during the onsite condition was compared to the number of
independent responses observed during the telepractice condition.
Results
Table 1 illustrates that the participants documented baseline probe outcomes as compared
to the onsite probe outcomes yielded an IRD of 1.00, which suggests that all treatment probe data
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exceeded baseline probe data. These results support that the intervention had a large to very
large(Parker et al., 2011, p. 147) effect. The Tau-U analysis suggests that a statistically significant
correlation between baseline probe data and onsite probe data exists (p < .05).
Moreover, a statistically significant correlation was evident when comparing baseline probe
data to telepractice probe data (p < .05). A comparison of the probe data from the two treatment
conditions resulted in a non-statistically significant correction (p = 0.25), which supports that
intervention outcomes did not vary when services were delivered via onsite versus telepractice. The
Tau-U method was used to compare the number of independent responses the participant made
during intervention when receiving onsite services as compared to telepractice services. This
analysis resulted in a statistically significant correlation between the numbers of independent
responses made during the onsite condition as compared to the telepractice condition (p < .05);
however, the authors believe that this outcome may be more a reflection of a learned skill rather
than a statistical difference due to service delivery method.
Figure 3 illustrates that the participant achieved and maintained target goals across
intervention settings regardless of service delivery method. Visual inspection of pre-intervention
probe data (i.e., probe data obtained at the start of each session) revealed an increase in the
participants use of icon selections to generate the target morphemes, progressive verb form ing,
the past tense verb form ed, and the plural sgrammatical during the intervention phases. The
participants accuracy on pre-intervention probe tasks steadily increased from 33% to 83.3% to
100% during subsequent sessions.
As illustrated in Figure 4, data obtained from the intervention seasons during structured
and unstructured intervention tasks revealed that the participants use of the target grammatical
morphemes increased, as did his level of independence producing the targets as evidenced by the
contrasting prompted versus independent data. Visual inspection of prompted versus independent
productions of the grammatical targets illustrated that independent responses increased, while
prompted responses decreased as the intervention progressed.
Table 1. Statistical Analysis for Participant.
IRD Tau-U
Baseline Probe vs. On-site Probe 1.00 p < .05
Baseline Probe vs. Telepractice Probe p < .05
On-site Probe vs. Telepractice Probe p = .25
On-site Independent Responses vs. Telepractice Independent Responses p < .05
Figure 3. Percentage Probe Accuracy
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Treatment Fidelity
To ensure experimental control of the independent variable, the onsite and offsite conditions
were controlled for the number of session per service condition (four onsite vs. four telepractice
sessions) and length per session regardless of method of service delivery (60 minute sessions). The
treating clinician, material used, and location of the participant during services remained constant
between the two conditions.
Treatment fidelity was estimated by comparing the collection of the probe data in which
the participant engaged during the intervention activities without clinician cueing and prompting.
The participants responses to activities presented during the intervention phases were also
text-based and to ensure the reliability of the data collected, judgments were made to determine
whether a response was either independent or required clinician prompting. A second trained
coder viewed 20% of the total data (a standard set by Fey, Cleave, Long, & Hughes, 1993) and
judged whether the participants responses were independent or prompted.
Inter-rater reliability was determined using point-by-point inter-observer agreement. This
was calculated by dividing the number of agreements by the total number of agreements and
disagreements and multiplying by 100. The inter-observer agreement scores for the prompting
provided were 98%, suggesting a high level of agreement.
Discussion
Research investigating the use of tele-AAC, telepractice for direct services with students
who use AAC devices, is extremely limited. The lack of research may be due to the more recent
emergence of telepractice as a potentially effective therapeutic method, and/or the perceived
limitations of this method of intervention with respect to individuals with severe complex
communication needs.
This present study examined what differences, if any, were evident in a participantsprogress
and treatment outcomes on three target grammatical skills when intervention was delivered in an
onsite setting as compared to a telepractice setting. Results of the probe data revealed a significant
increase in target grammatical productions when the intervention sessions were compared to the
baseline data. The findings also suggest that there was not a significant correlated difference between
the probe data collected during the onsite intervention condition as compared to the telepractice
intervention condition. A comparison of the number of independent responses found that there was
a statistical correlated difference between the two treatment conditions in that the participant
demonstrated an increase in the number of independent responses during the telepractice condition.
The visual inspection of intervention data supports this finding and suggests that the participants
independent productions of grammatical targets increased, while prompted productions decreased.
Figure 4. Percentage of Independent vs. Prompted Responses Within Activities
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However, as previously mentioned, these results must be interpreted with caution as the authors
believe that the level of independence demonstrated during the second treatment condition may
reflect the participants learning throughout the investigation period. It is plausible that this
observation would have been noted regardless of the order of intervention settings.
This feasibility study was conducted with one participant; however, the clinical implications
of these preliminary results are promising. This study demonstrates that the implementation of an
evidence-based protocol during an AAC intervention program onsite as compared to a telepractice
delivery method were equivalent. This finding was evidenced by the non-significant correlated
relationship between probe data during the onsite versus telepractice sessions.
The authors speculate that the use of text-based intervention materials supported the
transition between onsite and offsite services. In addition, during the telepractice setting, the
representation of the participants device output into a shared document compensated for
the clinicians inability to directly zoom in and view the participants device via videoconferencing
software. Thus, the clinician was able to provide individually-tailored feedback based on the
shared document irrespective of the physical location.
The results of this study have several implications for clinical practice and intervention
for individuals with AAC. First, this study found that grammatical morpheme intervention is
successful when implemented through onsite versus telepractice service delivery. Second, this
study demonstrated that telepractice can be successful with nonverbal individuals who have
complex and severe communication needs and physical disabilities. As such, professionals
can now feel more confident when considering the use of telepractice as a method to provide
intervention to individuals irrespective of their geographical location. Despite the shortage of well
experienced SLPs, especially with expertise in AAC, service delivery via telepractice has the
potential to significantly improve access to intervention services for students with special needs,
including those who require assistive technologies such as AAC systems.
Limitations
This feasibility study employed a single-subject research design with only one participant
and one treating clinician. The ability to generalize the results to other AAC device users is limited.
In addition, as the goal of this feasibility study was to determine whether or not telepractice is a
viable mode of service delivery for individuals utilizing assistive technologies, this investigation did
not include a reversal phase to further confirm the participants progress. Lastly, this investigation
used text-based responses and intervention materials to compensate for difficulties viewing the
device screen when using internal webcams and as a result, cannot generalize to individuals with
literacy-based challenges.
Directions for Future Research
This study is one investigation that was data driven and controlled for various factors, thus
it provides some evidence regarding the success of providing intervention services via telepractice
to a non-verbal AAC device user. Telepractice is one means to address the critical shortage of
speech and language specialists. It is suggested that future research explore the use of tele-AAC
with a greater number of AAC device users using a variety of AAC systems and data driven, or
evidence-based interventions. It is suggested that clinical researchers also examine the use of
telepractice with individuals with other communicative disabilities, such as those with significant
cognitive and physical disabilities, to determine what additional supports, hardware, software,
and techniques can be implemented within the therapeutic context. Additional research is needed
to explore these issues and to further investigate the components required to deliver services in a
systematic framework that will support the implementation, sustainability, fidelity, and validity
of telepractice services.
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... The excluded records and corresponding justification are reported in Appendix S2. Six teleintervention studies [51][52][53][54][55][56] for AAC users met the eligibility criteria for inclusion in this systematic review. ...
... Five studies used a SCED [51][52][53]55,56 and one was a cohort study. 54 Of the SCED studies, two used an AB design, 51,55 two used an ABAB design with returning baseline and intervention phases, 53,56 and one used an ABABC design 52 with a follow-up 1-month postintervention (Table S1). ...
... Five studies used a SCED [51][52][53]55,56 and one was a cohort study. 54 Of the SCED studies, two used an AB design, 51,55 two used an ABAB design with returning baseline and intervention phases, 53,56 and one used an ABABC design 52 with a follow-up 1-month postintervention (Table S1). The cohort study used an AB design. ...
Article
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Aim To synthesize existing evidence on the effectiveness of speech‐language teleinterventions delivered via videoconferencing to users of augmentative and alternative communication (AAC) devices. Method A systematic literature search was conducted in 10 electronic databases, from inception until August 2021. Included were speech‐language teleinterventions delivered by researchers and/or clinicians via videoconferencing to users of AAC devices, without restrictions on chronological age and clinical diagnosis. The quality of the studies included in the review was appraised using the Downs and Black checklist and the Single‐Case Experimental Design Scale; risk of bias was assessed using the Risk Of Bias In Non‐Randomized Studies ‐ of Interventions and the single‐case design risk of bias tools. Results Six teleinterventions including 25 participants with a variety of conditions, such as Down syndrome, autism, Rett syndrome, and amyotrophic lateral sclerosis met the inclusion criteria. Five studies used a single‐case experimental design and one was a cohort study. Teleinterventions included active consultation (n = 2), functional communication training (n = 2), brain–computer interface (n = 1), and both teleintervention and in‐person intervention (n = 1). All teleinterventions reported an increase in participants’ independent use of AAC devices during the training sessions compared to baseline, as well as an overall high satisfaction and treatment acceptability. Interpretation Speech‐language teleinterventions for users of AAC devices show great potential for a successful method of service delivery. Future telehealth studies with larger sample sizes and more robust methodology are strongly encouraged to allow the generalization of results across different populations. What this paper adds Individuals can learn to use augmentative and alternative communication (AAC) devices independently during tele‐AAC interventions. Service providers and recipients reported an overall high satisfaction and acceptability for AAC services delivered via teleinterventions. Speech‐language teleinterventions may be an effective method of providing AAC intervention services.
... Telepractice has been identified as an acceptable means of service delivery with benefits similar to in-person treatment (Edwards et al., 2012;Hall et al., 2014;Milman et al., 2020;Theodoros, 2008). ASHA suggests that audiologists and speech-language pathologists (SLPs) may use telepractice as a supplement to in-person services or as the primary means of service delivery across client needs and settings (Brown, 2011). ...
Article
With advances in technology and the COVID-19 Public Health Emergency (2020–2023), telepractice has become a prominent service delivery model. This study explores the evolution of telepractice service delivery research published by the American Speech-Language-Hearing Association (ASHA) and the impact of the COVID-19 Public Health Emergency on ASHA publications through searches of the ASHAWire database using “telepractice OR telehealth OR virtual OR teletherapy” in February 2021, 2022, 2023 and April 2023. In February 2023, 1,683 records were identified and hand searched for relevance to the evolution of telepractice. In April 2023, 471 records published from 2020 to 2023 were systematically screened for relevance to reveal 148 articles that met inclusion criteria. ASHAWire is a reputable resource for articles on telepractice service delivery, especially after the COVID-19 Public Health Emergency. It is important, however, for researchers and clinicians to carefully examine methodology of studies as the use of technology may conflate search results.
... Less research, however, has employed a direct therapy model for tele-AAC-implementing childdirected AAC intervention through telepractice. However, in a single case study of a 7-year-old child who used aided AAC, Hall et al. (2014) compared the child's language outcomes across on-site and telepractice sessions. Their study showed no effect on communication outcomes across the session formats, indicating that direct telepractice may be a viable and effective option for children who use AAC. ...
Article
Purpose The purpose of this project was to examine the effect of the COVID-19 pandemic on speech-language pathologist (SLP) service provision for emergent bilinguals who use augmentative and alternative communication (AAC). One prominent issue in AAC service delivery is the efficacy and feasibility of providing AAC services via telepractice. The COVID-19 pandemic intensified this issue as most providers, clients, and families adjusted to remote service delivery models. While emerging evidence supports telepractice in AAC, little is known about the potential benefits and challenges of telepractice for emergent bilinguals who use AAC and their families. Method Data were collected via a nationwide survey. Licensed SLPs ( N = 160) completed an online questionnaire with Likert-type, multiple-choice, and open-ended questions, analyzed using mixed methods. Results Findings illustrated a shift in service delivery from in-person to telepractice and hybrid (both telepractice and in-person) models. Overall, child intervention outcomes declined for emergent bilinguals who used AAC during the COVID-19 pandemic, regardless of service delivery format. However, collaboration increased for many providers and families. Qualitative analyses highlighted barriers to AAC service provision for emergent bilinguals who use AAC that were exacerbated by the COVID-19 pandemic, as well as factors that facilitated collaboration and family engagement. Conclusion These findings suggest that, despite challenges, telepractice or hybrid services may be a promising approach to provide more culturally responsive, family-centered care for emergent bilinguals who use AAC. Supplemental Material https://doi.org/10.23641/asha.20405673
Article
Proglašenje COVID-19 pandemije u ožujku 2020. godine rezultiralo je privremenom obustavom pružanja logopedske terapije u standardnom obliku i znatnim povećanjem korištenja usluga logopedske teleterapije u sustavu zdravstva. Budući da je mišljenje i zadovoljstvo korisnika i njihovih roditelja/skrbnika provedenom teleterapijom značajan čimbenik koji može utjecati na učinkovitost terapije i budućnost teleterapije u logopediji, cilj je bio ispitati mišljenje korisnika i/ ili njihovih roditelja/ skrbnika o provedenoj teleterapiji, otkriti što korisnici vide kao prednosti, a što kao nedostatke ovakvog načina rada i doznati njihovo mišljenje o provođenju iste izvan okvira COVID-19 pandemije. Za potrebe ovog istraživanja oblikovan je anonimni upitnik s 19 pitanja pod nazivom „Logopedska terapija na daljinu - stavovi korisnika“, sastavljen pomoću platforme Survey Monkey. Upitnik je ispunilo 252 sudionika, koji su tijekom COVID-19 pandemije sudjelovali u nekom od oblika teleterapije. U istraživanju su sudjelovali korisnici stariji od 16 godina koji su mogli samostalno ispuniti anketu i roditelji/skrbnici djece mlađe od 16 godina, te roditelji/skrbnici odraslih osoba koji nisu mogli samostalno ispuniti anketu, a bili su uključeni u neki od oblika logopedske terapije na daljinu u sustavu zdravstva. Od ukupnog broja sudionika, njih 79,2 %, izjasnilo se zadovoljnim pruženom uslugom. Kao najznačajniju prednost teleterapije vide dostupnost logopedske terapije tijekom izolacije i/ ili bolesti, te kontinuitet u radu. Od 252 sudionika, njih 137 (54,46 %) smatra da bi terapija na daljinu trebala postati jedan od uobičajenih oblika logopedskog rada i nakon COVID-19 pandemije. Rezultati koji su dobiveni analizom odgovora sudionika o zadovoljstvu, kao i navedenim prednostima logopedske teleterapije, potiču na razmišljanje o mogućnosti uređenja terapije na daljinu u sustavu zdravstva Republike Hrvatske kao dijela redovite ponude u načinima provođenja logopedske usluge.
Article
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Purpose: This study aimed to explore the feasibility of a telepractice communication partner intervention for children who use augmentative and alternative communication (AAC) and their parents. Method: Five children (aged 3;4-12;9 [years;months]) with severe expressive communication impairments who use AAC and their parents enrolled in a randomized, multiple-probe design across participants. A speech-language pathologist taught parents to use a least-to-most prompting procedure, Read, Ask, Answer, Prompt (RAAP), during book reading with their children. Parent instruction was provided through telepractice during an initial 60-min workshop and five advanced practice sessions (M = 28.41 min). The primary outcome was parents' correct use of RAAP, measured by the percentage of turns parents applied the strategies correctly. Child communication turns were a secondary, exploratory outcome. Results: There was a functional relation (intervention effect) between the RAAP instruction and parents' correct use of RAAP. All parents showed a large, immediate increase in the level of RAAP use with a stable, accelerating (therapeutic) trend to criterion after the intervention was applied. Increases in child communication turns were inconsistent. One child increased his communication turns. Four children demonstrated noneffects; their intervention responses overlapped with their baseline performance. Conclusions: Telepractice RAAP strategy instruction is a promising service delivery for communication partner training and AAC interventions. Future research should examine alternate observation and data collection and ways to limit communication partner instruction barriers.
Article
Purpose To examine the experiences of people with ALS (pALS) and their communication partners (cALS) regarding receiving speech-generating device (SGD) evaluation and treatment via telepractice. Method Eight pALS along with a primary cALS participated in telepractice SGD evaluation and treatment with an augmentative and alternative communication (AAC) specialist and representatives from multiple SGD vendors. Participants were interviewed postevaluation and post-SGD training to examine their experiences. Mixed methods data were collected through Likert scale responses and qualitative interviews. Results Telepractice SGD evaluation and training were feasible and resulted in all pALS receiving SGDs they were able to use to communicate. In both Likert rating items and qualitative interviews, participants rated the telepractice experience very highly in terms of giving them access to AAC services via an AAC specialist that they would not have otherwise been able to access, and doing so in a format that was possible given their limitations in mobility, endurance, and caregiver availability. Suggestions for improving the telepractice experience were provided. Conclusions Telepractice should be considered as an option to provide vital SGD services to patients who are geographically remote, mobility impaired, unable to leave their home, experience fatigue with travel, or otherwise would not have access to these specialized services. Telepractice allows patients to preserve their time and energy for the assessment and treatment sessions, resulting in perhaps deeper and more frequent engagement in evaluation and training. Telepractice could serve as an alternative to outpatient, in-person evaluations, or be utilized in conjunction with in-person appointments. Supplemental Material https://doi.org/10.23641/asha.15094257
Article
Full-text available
Three parents of preschool-aged children with Down syndrome using mobile augmentative and alternative communication (AAC) technologies to communicate participated indirect, systematic communication-partner instruction. Intervention featured an adaptation of the ImPAACT Program (Improving Partner Applications of Augmentative Communication Techniques; Kent-Walsh, Binger, & Malani, 2010) that included six face-to-face and three telepractice sessions. Parents learned to use the evidence-based Read–Ask–Answer (RAA) instructional strategy (Kent-Walsh, Binger, & Hasham, 2010 Kent-Walsh, J., Binger, C., & Hasham, Z. (2010). Effects of parent instruction on the symbolic communication of children using augmentative and alternative communication during storybook reading. American Journal of Speech-Language Pathology, 19(2), 97–107. doi:10.1044/1058-0360(2010/09-0014)[Crossref], [PubMed], [Web of Science ®] , [Google Scholar]) during shared storybook reading with their children. A single-case, multiple-probe across participants design was used to assess parents’ accurate implementation of the instructional strategy and children’s multimodal communicative turns. All three parents increased their use of the RAA strategy and maintained strategy use over time, and all three children increased their frequency of communicative turns taken and maintained higher turn-taking rates. Results support the use of the ImPAACT Program with parents of children with complex communication needs, including the integration of hybrid learning as part of the instructional approach.
Article
Students diagnosed with specific learning disabilities, autism, or emotional disturbance may also receive speech-language services as part of their individual education program. This article focuses on the use of telepractice for providing speech-language services in schools. The benefits of telepractice are described, including the accessibility, efficiency, and preference of telepractice in delivering effective speech-language services. In addition, the implementation of telepractice services is outlined, strategies for troubleshooting are described, and two implementation checklists are provided.
Article
Researchers and practitioners have found that telepractice is an effective means of increasing access to high-quality services that meet children’s unique needs and is a viable mechanism to deliver speech–language services for multiple purposes. We offer a framework to facilitate the implementation of practices that are used in direct speech–language therapy into parent training and coaching. We overlay the use of telepractice onto parent training and coaching to provide a framework that guides the conversion of practices used in direct service to parent training and coaching programs that can be used via telepractice. We include recommendations for addressing common challenges to providing parent training and coaching via telepractice with an example of the framework’s application in Early Intervention. Using this framework, speech–language pathologists can combine telepractice with direct services by teaching and coaching parents in the use of strategies to improve their children’s communication skills.
Article
Full-text available
Children with complex communication needs (CCN) exhibit multiple needs in a variety of domains, including language, literacy, and speech. Children with CCN often require augmentative/alternative communication (AAC), a mode of communication designed to compensate for the communication and related disability patterns of individuals with CCN (Light, Beukelman, & Reichle, 2003). Given the diverse needs of this population, service provision presents challenges to teachers and therapists alike. Telepractice service provision offers solutions to guide service delivery for children with CCN, who may be located in remote settings with limited access to AAC specialists. The tele-AAC working group of the International Society on Augmentative and Alternative Communication (ISAAC) 2012 Research Symposium highlighted a need for increased information on telepractice service delivery for children with CCN in the area of literacy. To date, evidence-based practices for assessment of literacy skills in children with CCN are limited. In addition, literacy assessment for children with CCN via telepractice presents challenges requiring adaptation for telepractice service delivery. This paper summarizes existing literature examining literacy assessment and intervention, and applies these principles to development and implementation of adapted literacy assessment methods conducted via telepractice for a child with CCN.
Article
Full-text available
Many children who use AAC experience difficulties with acquiring grammar. At the 9th Annual Conference of ASHA's Special Interest Division 12, Augmentative and Alternative Communication, Binger presented recent research results from an intervention program designed to facilitate the bound morpheme acquisition of three school-aged children who used augmentative and alternative communication (AAC). Results indicated that the children quickly began to use the bound morphemes that were taught; however, the morphemes were not maintained until a contrastive approach to intervention was introduced. After the research results were presented, the conference participants discussed a wide variety of issues relating to grammar acquisition for children who use AAC. Some of the main topics of discussion included the following: provision of supports for grammar comprehension and expression, intervention techniques to support grammatical morpheme acquisition, and issues relating to AAC device use when teaching grammatical morpheme use. Children who require augmentative and alternative communication (AAC) have a high risk of developing grammar disorders (Binger & Light, in press). One particularly challenging area of grammar, at least for some children who use AAC, is with comprehending and using grammatical markers. For example, Blockberger and Johnston (2003) included 20 children with complex communication needs (CCN) in a study designed to assess comprehension and production of bound morphemes. The children with CCN performed more poorly on the bound morpheme tasks than both typically developing and language-matched controls. In another study in which the written output of adolescents and young adults was analyzed, all six participants who used AAC demonstrated expressive grammatical errors (Kelford Smith, Thruston, Light, Parnes, & O'Keefe, 1989).
Article
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Two studies were conducted in the state of Washington to determine the size, characteristics, and intervention needs of school-age nonspeaking students, as well as the professional staff and school district needs related to implementing augmentative communication systems. Multihandicapped and severely/profoundly retarded students made up the largest proportions of nonspeaking students identified. Sign language and gestures/emotional reactions were the most frequently employed augmentative communication systems. In-service training in the implementation of augmentative communication systems was among the most frequently identified professional staff need. Release time and funding for workshops were the most frequently indicated district needs.
Article
Full-text available
Studies involving the use of telepractice in the delivery of services to individuals with autism spectrum disorders (ASD) were reviewed with the intent to inform practice and identify areas for future research. Systematic searches of electronic databases, reference lists and journals identified eight studies that met pre-determined inclusion criteria. These studies were analysed and summarized in terms of the: (a) characteristics of the participants, (b) technology utilized, (c) services delivered via telepractice, (d) research methodology and (e) results of the study. Telepractice was used by university-based researchers, behaviour analysts, psychiatrists and psychologists to assist caretakers and educators in the delivery of services to 46 participants with ASD. The services delivered included behavioural and diagnostic assessments, educational consulting, guidance and supervision of behavioural interventions and coaching/training in the implementation of a comprehensive early intervention programme. Results suggests telepractice is a promising service delivery approach in the treatment of individuals with ASD that warrants additional research. Guidelines for practitioners and potential directions for future research are discussed.
Article
Emerging videoconferencing technologies permit face to face communication in a virtual, real time manner so that educational expertise can be shared across geographical boundaries. Although demonstrations of successful use of videoconferencing to share expertise of teachers and related service personnel go back 20 years, the sustained use of technology for this purpose has yet to occur. This paper describes a case study in which consultation was delivered to a special education classroom in a remote region to help develop and implement the IEP for a young child with autism. While there was a clear benefit to the child in this case, collateral technological and programmatic challenges were never fully overcome, thus shortcutting the intended intervention. Issues that must be resolved for families and local education agency personnel to benefit from the expertise of consultants at a distance are discussed.
Article
This article describes and field-tests the improvement rate difference (IRD), a new effect size for summarizing single-case research data. Termed "risk difference" in medical research, IRD expresses the difference in successful performance between baseline and intervention phases. IRD can be calculated from visual analysis of nonoverlapping data, and is easily explained to most educators. IRD entails few data assumptions and has confidence intervals. The article applies IRD to 166 published data series, correlates results with three other effect sizes: R2, Kruskal-Wallis W, and percent of nonoverlapping data (PND), and reports interrater reliability of the IRD hand scoring. The major finding is that IRD is a promising effect size for single-case research.
Article
The purpose of this article is to describe the technologies and applications of digital videoconferencing (DVC) within the realm of communication sciences and disorders. The discussion includes (a) a brief description of videoconferencing, (b) an explanation of the types of DVC available along with the advantages and disadvantages of each, (c) applications of DVC in preservice and in-service settings, and (d) a discussion of potential applications in research venues. DVC can occur at varying levels, requiring differing technologies, support, and funding. Educators, practitioners, and researchers in communication sciences and disorders are encouraged to consider the application of DVC in the training and supervision of future professionals, in provision of services through telepractice, and in consultation models and in research endeavors.
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A new index for analysis of single-case research data was proposed, Tau-U, which combines nonoverlap between phases with trend from within the intervention phase. In addition, it provides the option of controlling undesirable Phase A trend. The derivation of Tau-U from Kendall's Rank Correlation and the Mann-Whitney U test between groups is demonstrated. The equivalence of trend and nonoverlap is also shown, with supportive citations from field leaders. Tau-U calculations are demonstrated for simple AB and ABA designs. Tau-U is then field tested on a sample of 382 published data series. Controlling undesirable Phase A trend caused only a modest change from nonoverlap. The inclusion of Phase B trend yielded more modest results than simple nonoverlap. The Tau-U score distribution did not show the artificial ceiling shown by all other nonoverlap techniques. It performed reasonably well with autocorrelated data. Tau-U shows promise for single-case applications, but further study is desirable.
Article
To determine whether service delivery system factors, including having a quality medical home, access to therapeutic services, or enrolment in early intervention/special education services, are associated with meeting children's needs for assistive technology (AT). Data were analysed for children 0-17 years of age participating in the 2001 US National Survey of Children with Special Health Care Needs who required AT services (N = 18,372) and a subgroup of children needing assistive devices typically provided by rehabilitation professionals (N = 4429). AT needs included vision or hearing aids or care, communication or mobility devices, or other medical equipment. Unmet need was defined as not receiving all needed services. Estimates were generated of the per cent of children needing and having unmet needs for services. Associations between the medical home, therapy and education variables and having an unmet need for AT were assessed using logistic regression. An estimated 49% of children with special health care needs require AT services. Twelve per cent require AT services typically provided by rehabilitation professionals. Of the latter group, 14% had unmet needs. The likelihood of having unmet AT needs was greater for children lacking a quality medical home (a.O.R. = 3.27 [95% C.I. = 2.29-4.66]) and/or those not receiving needed therapy services (a.O.R. = 3.52 [95% C.I. = 2.25-5.48]) than for children whose medical home and therapy service expectations were met. Enrolment in early intervention/special education was not associated with having unmet needs for AT. Promoting quality care within a complex service delivery system is critical to meeting the AT needs of children and their families. Changes in the structure and processes of care, including facilitating access to a quality medical home and needed therapy services would likely increase access to needed AT.
Article
Two approaches to grammar facilitation in preschool-age children with language impairment were evaluated. One approach was administered by a speech-language pathologist and the other was presented by the subjects' parents, who were trained by the speech-language pathologist. Both treatment packages ran for 4 1/2 months and made use of focused stimulation procedures and a cyclical goal-attack strategy. Subjects were 30 children between the ages of 3:8 and 5:10 (years:months) who had marked delays in grammatical development. Children who served in a delayed-treatment control group averaged no gains over their no-treatment period. In contrast, large treatment effects were observed for both treatment groups on three of four measures of grammatical expression. However, closer inspection of the data revealed that the effects for the clinician treatment were more consistent across treatment administrations than were those for the parent treatment. Although the specific contributions of the focused stimulation procedures and the cyclical goal attack strategy were not evaluated, the results support the viability of these components as parts of larger treatment packages. The results also support the participation of parents as primary intervention agents in grammar facilitation programs. When parents take such a large role in the intervention process, however, it is imperative that the children's progress be monitored carefully and that program adjustments be made whenever gains are smaller than expected.
Article
To estimate the prevalence of unmet needs for therapy services, vision and hearing care or aids, mobility aids, and communication aids and to investigate the association between predisposing, enabling, need, and environmental factors and unmet needs. Using the National Survey of Children with Special Health Care Needs, we generated national prevalence estimates and performed bivariate and logistic analyses, accounting for the complex survey design. Nationally, the prevalence of unmet needs ranged from 5.8% among children with special health care needs (CSHCN) with a reported need for vision care or glasses to 24.7% among CSHCN with a reported need for communication aids. In logit analyses, CSHCN without insurance coverage were significantly more likely to have a reported unmet need for therapy services (adjusted odds ratio [OR]: 2.08, confidence interval [CI]: 1.39-3.12), vision care or glasses (OR: 3.94, CI: 2.64-5.86), and mobility aids (OR: 5.17, CI: 1.86-14.37). Children in families at or below 100% of the federal poverty level were significantly more likely to have a reported unmet need for vision care or glasses (OR: 4.51, CI: 2.86-7.12) and hearing aids or hearing care (OR: 3.61, CI: 1.70-7.65). For each of the services studied, more-severely limited children were significantly more likely to have an unmet need reported. Our findings demonstrate that a minority of CSHCN have unmet needs for therapy services, assistive devices, and related services. Parents of children with more-severe ability limitations were more likely to report having unmet needs. Our findings highlight the importance of insurance coverage in ensuring access to therapy services, assistive devices, and related services.