Luis Navarro Elola

Luis Navarro Elola
University of Zaragoza | UNIZAR · Department of Business Organisation and Management

About

33
Publications
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Introduction
Skills and Expertise

Publications

Publications (33)
Article
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En los últimos años, hemos asistido a un cambio económico e industrial motivado, entre otras cosas, por la nueva dinámica tecnológica. Actualmente, la importancia del conocimiento científico y técnico así como de la creatividad y la innovación para el desarrollo no sólo empresarial e industrial, sino también social, ha hecho que surjan por todo el...
Article
Full-text available
The purpose of this study is to incorporate the Holistic Marketing to a new management model that integrates European Foundation of Quality Management (EFQM) Excellence Model and the Balanced Score Card (BSC). This model defines a strategy through excellence criteria and translates it into a set of performance measures through the Balanced Score Ca...
Article
Full-text available
The objective of this study is the preparation of a management model that brings together the advantages of models from different disciplines: Balanced Scorecard (BSC), European Foundation for Quality Management (EFQM) and Holistic Marketing (HM). HM proposes an overview of organisations – taking into account all value streams which companies gene...
Chapter
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The main purpose of this research work is to conduct an in-depth analysis of the existing relations between organizations located in Science and Technology Parks (STPs). The aim is to analyze the extent to which the entities located at Walqa Technology Park (Spanish acronym PTW), situated in Huesca, interrelate, and which factors have an influence...
Article
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This work aims to analyze the weight and importance criteria for evaluation of different models of business excellence. The models analyzed are: the European model EFQM, MBNQA model and the model Latin American. It is used as a reference for comparison to Balanced scorecard model. El modelo MBNQA cree que la perspectiva para el aprendizaje y el cre...
Chapter
Full-text available
Para un ingeniero es muy importante saber cómo liderar y motivar a un grupo de personas a su cargo. Este artículo explica cuáles son las características que debe reunir un ingeniero para llevar a cabo estas tareas de una manera eficiente y productiva, además de la mejor manera de conseguirlas. Para ello, se analiza cómo se imparte el liderazgo en l...
Chapter
Full-text available
This investigation work consists on an analysis with the model European Customer Satisfaction Index (ECSI), in order to know the influence that has belonging to an Origin Denomination in the wine sector. So, we’ve made a marketing research directed to the particular case of Somontano’s Wine Origin Denomination which acts as an “umbrella” brand for...
Data
Full-text available
This investigation work consists on an analysis with the model European Customer Satisfaction Index (ECSI), in order to know the influence that has belonging to an Origin Denomination in the wine sector. So, we’ve made a marketing research directed to the particular case of Somontano’s Wine Origin Denomination which acts as an “umbrella” brand for...
Article
Full-text available
This article analyses the effect of temporality on the strategy map of a hospital by the use of neural networks. An attempt is made to temporally align all strategy objectives in order to test how temporality affects relationships between the indicators. The strategy map was prepared using a new method based on the European Quality Model (EFQM) and...
Article
Full-text available
Analysis of the organizational culture on technical teaching staff and the private sector company
Chapter
Full-text available
The study object is to analyze the possible existence of a causal relation between the ease of use (usability) of a space Web, its repercussion to the confidence of the consumer, as well as to the degree of satisfaction obtained and the final effect on the loyalty of the consumer to that space Web. In order to analyze that effect an empirical study...
Article
This work aims to define Knowledge Work Systems and to differentiate them from Information Systems. The differences between knowledge and information workers will also be clearly established. It starts with a methodological introduction, which provides the theoretical framework for the empirical study. The sample basis for that empirical study was...
Article
Full-text available
RESUMEN Los modelos de excelencia, como el modelo Europeo de la Calidad (EFQM) ha sido implantado en numerosas empresas y hospitales públicos, y también muchos de ellos disponen de un Cuado de Mando. Pero pocas organizaciones han utilizado ambos, para conseguir un Cuadro de Mando Integral. No existen muchas referencias bibliográficas que analicen e...
Conference Paper
Full-text available
Esta ponencia presenta un estudio de las principales líneas teóricas existentes sobre la gestión, la teoría de los costes de transacción, la de los recursos y capacidades y la teoría de la KM. Se desarrollan las aportaciones más importantes sobre el aprendizaje en las organizaciones realizadas por la literatura especializada. Seguidamente y a parti...
Article
Full-text available
El objeto de este estudio es conocer la situación del sector empresarial aragonés en Internet aprovechando las oportunidades que ofrece la programación en Internet para la realización de grandes encuestas con costes reducidos. Se analizaran los aspectos más determinantes y representativos de las organizaciones aragonesas con presencia en la Red, as...
Article
The manufacturer's requirement of increasing productivity results in the need to design work stations that are increasingly more effective and specialized. However, this procedure can bring about an overloading of the worker, a lack of motivation, and, consequently, a reduction in productivity.Ergonomics adapts the work station to the worker with t...
Article
In line with the latest studies of product innovation management, Angel Martinez Sanchez and Luis Navarro Elola report results from their study of 56 industrial firms in Spain. The results reveal a systematic process of new products development with little consideration given to innovation, but with a contrasting preoccupation with market activitie...
Article
Full-text available
Los objetivos del artículo son realizar una caracterización y un análisis de los Sistemas de Ciencia y Tecnología existentes en España. Por último, hacer un estudio comparativo de los diferentes Sistemas analizados para poder establecer una idea global de la situación de I+D+I en el territorio nacional.
Article
Sumario: La empresa -- Claves para la dirección de los recursos humanos -- Finanzas en la empresa -- Producción -- Marketing
Article
Sumario: Institución sanitaria como empresa -- Economía de la salud -- Estrategia y planificación estratégica -- Estructura organizativa -- Relaciones humanas -- Dirección participativa -- Técnicas cuantitativas -- Modelos sanitarios -- Garantía de calidad -- Bases para la gestión empresarial de la Sanidad pública -- Acreditación de centros sanitar...