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Revisiting the Portability of Performance Paradox: Employee Mobility and the Utilization of Human and Social Capital Resources

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rAcademy of Management Journal
2020, Vol. 63, No. 1, 3463.
https://doi.org/10.5465/amj.2017.0769
REVISITING THE PORTABILITY OF PERFORMANCE
PARADOX: EMPLOYEE MOBILITY AND THE UTILIZATION
OF HUMAN AND SOCIAL CAPITAL RESOURCES
JOSEPH RAFFIEE
University of Southern California
HEEJUNG BYUN
Purdue University
This study revisits the portability of performance paradoxthe common finding that
external hires fail to replicate prior performance after switching firmsby examining
how the nature of an employees human capital and social capital resources relate to the
ease with which external hires can be utilized in an organizations value creating ac-
tivities. Drawing theoretically from the personorganization fit and social capital lit-
eratures, we theorize that the integration and utilization of external hires will correlate
with two types of human capital resource fit: similarity and complementarity, and two
dimensions of retained social capital resources: internal and external. Using data from
the U.S. lobbying industry and novel empirical estimates of workerfirm fit, we provide
descriptive evidence that employee utilization (performance) decreases post-mobility,
consistent with the portability paradox. However, this relationship attenuatesin
magnitude and durationwhen there is human capital resource complementarity (but
not similarity) between the employee and hiring firm or when the employee transfers
social capital resources (internal or external). We also find some evidence that human
capital and social capital function as substitutes, and post hoc analyses suggest the
characteristics of human and social capital which facilitate the utilization of external
hires also correlate with hiring firm performance.
Interorganizational employee mobility is common
in modern employment (Cappelli, 1999, 2015; Nyberg,
2010; Ployhart, 2006). The use of external labor mar-
kets has become ubiquitous as workers and firms
frequently look to outside organizations to find and
fill jobs (Bidwell, 2013). Yet a tension exists in that
growing evidence has suggested that worker per-
formance may be imperfectly portable across firm
boundaries (Groysberg, 2010). Indeed, a number of
studies have provided evidence of a portability
paradox”—workers frequently experience a decline
in performance upon moving to new firms (Campbell,
Saxton, & Banerjee, 2014; Dokko, Wilk, & Rothbard,
2009; Groysberg & Lee, 2009; Groysberg, Lee, & Nanda,
2008; Huckman & Pisano, 2006) and internal hires
tend to outperform external hires even when exter-
nal hires exhibit stronger signals of general quality
(Bidwell, 2011; DeOrtentiis, Van Iddekinge, Ployhart,
& Heetderks, 2018).
This paper takes a new perspective on the porta-
bility paradox by underscoring that performance
within a firm is implicitly linked to the degree to
which employees can be integrated and utilized in
an organizations value creating activities. Firms le-
verage employees in value creation efforts by utiliz-
ing the employeeshuman capital and social capital
resources (Waldman & Spangler, 1989), the use value
of which is context dependent and heterogeneously
distributed across firms (Lazear, 2009). Human cap-
ital resources reflect individual capacities such as
knowledge, skills, abilities, or other characteristics
(KSAOs) accessible by firms for unit-level purposes
(Ployhart,Nyberg, Reilly, & Maltarich, 2014),whereas
social capital resources reflect the resources embed-
ded in relationships utilizable to create economic
advantages (Adler & Kwon, 2002). As a result, external
Both authors contributed equally. This paper benefitted
substantially from the constructive comments provided by
our action editor Anthony Nyberg and three anonymous
AMJ referees, to whom we express our sincerest gratitude.
We also thank Paul Adler, Forrest Briscoe, Rhett Brymer,
Russ Coff, Paul Davis, Martin Ganco, Nan Jia, and David
Kryscynski for helpful comments, as well as participants
at the 2018 Academy of Management Annual Conference
and the Organizations and Strategy seminar at USC. Any
errors remain our own.
34
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hires should be less likely to replicate prior perfor-
mance if the employer faces frictions that limit its
ability to utilize the employeeshuman and social
capital in its value creation efforts.
Using this logic as a starting point, this paper re-
visits the portability of performance paradox by de-
veloping and testing a theory that focuses on how
the nature of human and social capital resources re-
late to differences in the ease of employee integration
and utilization by organizationsa first-order effect
that may manifest in individual performance differ-
ences. Our framework is comprehensive in that it de-
lineates human capital resources from social capital
resources and examines both individual and inter-
active effects.
With respect to human capital resources, our the-
ory moves away from the ongoing debate regarding
the dichotomous distinction between human capital
with is firm-specific versus general (Nyberg, Reilly,
Essman, & Rodrigues, 2017), and embraces the idea
that most specific human capital is actually general
human capital(Lazear, 2009: 915), the usability of
which depends on its interrelationship and fit with a
firms other human capital resources (Campbell,
Coff, & Kryscynski, 2012a; Ployhart et al., 2014).1
We draw theoretically from the personorganization
(PO) fit literature, which underscores two typesof fit:
similarity (or supplementary) and complementarity
(Cable & Edwards, 2004; Kristof, 1996; Muchinsky &
Monahan, 1987).2Human capital resource similarity
occurs when an employees KSAOs overlap with the
KSAOs of other employees within a firm, or, as Cable
and Edwards (2004: 822) wrote, if an organization
hires an employee with skills that replicate those al-
ready widely possessed in its workforce.In contrast,
human capital resource complementarity occurs
when the weaknesses or needs of the environment
[organization] are offset by the strength of the indi-
vidual, and vice-versa(Muchinsky & Monahan,
1987: 271), meaning that the employees KSAOs dif-
fer from those in a firms workforce, but fill a clear
need and void. Thus, in an economic sense, comple-
mentary means increasing one asset increases the
returns to the other asset (Milgrom & Roberts, 1995).
Using the PO fit literature as a theoretical backdrop,
we argue that a comprehensive explanation of the
portability paradox must account for employeefirm
human capital resource fit, as this should be associ-
ated with a firms ability to integrate and utilize ex-
ternal hires in its value creating activities.
With respectto social capital resources, we leverage
theoretical insights from the social capital literature,
which highlights the distinction between internaland
external social capital resources (Adler& Kwon, 2002;
Kwon & Adler, 2014). The internal versus external
distinction reflects firm boundariesinternal social
capital resources refer to relationships developed
within a firm (e.g., coworkers) (Shaw, Duffy, Johnson,
& Lockhart, 2005) and external social capital re-
sources reflect relationships developed with actors
outside the firm(e.g., customers) (Dyer& Singh, 1998).
Consistent with our logic pertaining to human capital
resources, we theorize that the ability for a firm to
utilize an external hire and integrate him or her into
the firms value creating activities will be related to
factors that influence the value of the external hires
social capital resources in the new firm. Put frankly,
the value of social relationships with coworkers
(internal) or clients (external), and therefore the
ability of the firm to utilize these resources in its or-
ganizational activities, will be minimal unless these
relationships are retained when employees switch
firms. For completeness, our theoretical framework
also addresses the interactive effects of human and
social capital resources (Dokko & Jiang, 2017). The
relationships proposed in our framework are fore-
shadowed in Figure 1.
We test our theory in the professional services
context of U.S. federal lobbying, exploiting the
reporting requirements of the Lobbying Disclosure
Act of 1995 (LDA) to construct a novel employee
employer linked database spanning the decade
ending in 2008. An advantage of this context and
data is that it affords us the rare opportunity to ob-
serve mobility while also isolating human capital
1The distinction between firm-specific and general hu-
man capital, as originally articulated by Becker (1964), ex-
plicitly acknowledged that few (if any) skills are either
perfectly specific or general. Yet, as Campbell et al. (2012a)
described, strategy research often evokes the strong as-
sumptionthat firm-specifichuman capital is useless outside
the focal firm, while general human capital is of homoge-
nous value across firms. Our goal is to return to a more
balanced and realistic perspective on human capital re-
sources, where the value in use of general human capital is a
function of its fit with the firms other resources (Ployhart
et al., 2014),the result of which can influence heterogeneous
worker productivity between firms (Jovanovic, 1979).
2While the notion of fit in the PO literature extends to
many dimensions, such as value congruence and auton-
omy preferences (Kristof, 1996), our focus is on fit in terms
of human capital resources. This dimension of fit (or
match) will influence the relative value of the employees
human capital resources in a given firm, and therefore that
firms ability to utilize these resources for value creation
(Weller, Hymer, Nyberg, & Ebert, 2018).
2020 35Raffiee and Byun
resources as distinct from social capital resources
(Sorenson & Rogan, 2014). The nature of our data
also allows us to overcome the challenges of em-
pirically estimating employeefirm fit (Weller et al.,
2018), demarcating similarity from complemen-
tarity (Oyer & Schaefer, 2010), and differentiating
internal from external social capital (Mawdsley &
Somaya, 2016).
Consistent with the idea of a portability paradox,
our results suggest that mobility is associated with a
decrease in the degree to which an employee is uti-
lized in a firms value creating activities, a decrease
that persists for about one year. However, this re-
lationship appears to attenuatein magnitude and
durationwhen there is greater human capital re-
source complementarity or social capital resource
transfer. We also find some evidence that human
capital resource fit and social capital resource transfer
function as substitutes rather than complements. We
find no consistent effect linked to human capital re-
source similarity. In addition, our post hoc explor-
atory analyses further exploit the richness of our data
to investigate how the integration and utilization of
external hires into firms may manifest in firm-level
outcomes (Ployhart & Moliterno, 2011), thereby add-
ing to recent work linking the dynamics of human
capital resources and external sourcing with unit-
level outcomes (e.g., DeOrtentiis et al., 2018; Hale,
Ployhart, & Shepherd, 2016). While the effect sizes
of our analysis are modest, theyunderscore a number
of implications for employees and firms.
This study makes several contributions to theory.
Our study responds to the call of Groysberg (2010),
who urged researchers to examine when, why, and
to what degree performance is portable across firms.
We tackle this call by shifting our attention to factors
linked to heterogeneity in firmsability to utilize
employees in their value creating activities, stressing
that performance is unlikely to be replicable when
firms face frictions integrating external hires. By do-
ing so, we advance existing theory by moving away
from the predominant explanation of firm-specific
human capital (Huckman & Pisano, 2006), and un-
derscore the importance of accounting for general
human capital resource fit (Ployhart et al., 2014) as
well as the main and interactive effects of retained
social capital resources (Mawdsley & Somaya, 2016).
While we make no causal claims, our study allows
us to provide a fresh but complementary perspec-
tive on the portability paradox, and our post hoc
tests add further contribution by linking our the-
ory of utilization to firm-level outcomes (Ployhart &
Moliterno, 2011).
Empirically, our contribution is twofold. First, we
disaggregate human from social capital resources,
thereby allowing us to estimate individual and in-
teractive effects (Byun, Frake, & Agarwal, 2018a).
Second, our study is one of the few to empirically
estimate employeefirm fit (Ployhart & Cragun, 2017;
Weller et al., 2018) and distinguish similarity from
complementarity (Kim & Finkelstein, 2009). Accord-
ingly, our study adds to the strategy literature, where
FIGURE 1
Conceptual Model of the Individual and Interactive Effects of Human and Social Capital Resources on the
Utilization of Employees in Organizational Activities
+
(Hypothesis 2)
(Hypothesis 5a)
(Hypothesis 5b)
(Hypothesis 6a)
(Baseline ex
p
ectation based on findin
g
s in
p
rior research)
Employee
Mobility
Employee
Utilization
Human Capital
Resource
Similarity
Human Capital
Resource
Complementarity
+
(Hypothesis 1) +
(Hypothesis 4)
+
(Hypothesis 3)
(Hypothesis 6b)
Internal and External
Social Capital
Resource Transfer
36 FebruaryAcademy of Management Journal
these constructs are often conflated (cf. Ethiraj &
Garg, 2012; Kim & Finkelstein, 2009), and to the
personnel literature, where employeefirm comple-
mentarity or match quality is rarely specified con-
ceptually or measured empirically (Jackson, 2013;
Oyer & Schaefer, 2010).
Finally, our study contributes to practice by
underscoring that managers should be cognizant
of the differences between human capital resource
complementarity versus similarity. Managers may
also consider recruiting for either human capital re-
sources or social capital resources, as our results
provide some evidence that there may be decreasing
returns to recruiting both. Understanding these nu-
ances can be quite meaningful, as our post hoc tests
suggest that these factors correlate with subsequent
firm performance.
THEORETICAL FRAMEWORK
AND HYPOTHESES
While it used to be standard practice for firms to
use internal labor markets to fill jobs, the use of
external labor markets has become quite common
(Bidwell, 2013). For example, Cappelli (2015) re-
ported that over two-thirds of jobs are currently
sourced externally, a sharp contrast to the 1950s
when 90% of jobs were internally filled.3However,
recruiting employees from external labor markets
can be potentially hazardous, as evidence suggests
that external hires often fail to replicate their prior
performance upon joining new firms (Groysberg,
2010). This creates a challenge for human resources
managers. Put frankly, When organizations think
about poachingtalent, are they going to get what
they want?(Dokko & Jiang, 2017: 116).
While the majority of work in this area has focused
on employee performance (Groysberg, 2010), our
approach underscores that performance within a firm
is in large part determined by the degree to which an
organization is able to integrate and utilize the em-
ployee in its value creating activities. For example, a
football player may be unable to replicate his prior
performance after being traded to a new team if the
new team faces frictions that make it difficult for the
team to integrate the player intothe teams offense and
utilize his skills. Thus, understanding the portability
paradox implicitly means understanding factors that
influence the ease with which external hires can be
integrated and utilized in a new organization (Lee &
Allen, 1982).4
Given the documented challenges associated with
integrating external hires into organizations (e.g.,
Groysberg, Lee, & Abrahams, 2010; Morrison, 1993b,
2002; Wang & Zatzick, 2019), our framework starts
with the assumption that the degree to which an em-
ployee is utilized in an organizations activities will,
on average, decrease following a move to a new firm.
This assumption is consistent with the portability
paradox, which is well-accepted in the management
literature (Dokko & Jiang, 2017).5Anchoring our logic
in the idea that firms primarily utilize an employees
human and social capital resources in value creating
activities (Waldman & Spangler, 1989), we develop a
theoretical framework to identify contextual condi-
tions where these resources can be more easily utilized
by hiring firms in value creation efforts.
Human Capital Resources
Human capital resources refer to individual KSAOs
that can be accessed by firms for unit-level purposes
(Ployhart et al., 2014). According to human capital
theory (Becker, 1964), a key distinction is between
human capital, which is firm-specific, versus human
capital, which is general. As employees work in firms
they make investments in firm-specific knowledge,
which reflects an understanding of organizational
3We also note that labor flow estimates using census
data suggest that overall labor market fluidity in the
U.S. economy has declined over the past few decades
(Davis & Haltiwanger, 2014). These macro trends warrant
further investigation.
4While performance itself is distinct from utilization,
we operate under the assumption that the two are typically
linked and positively correlated. For example, in our
football example, a wide receiver will have a hard time
performing at a high level (e.g., receiving yards or touch-
downs) if the team does not integrate the player into the
offense and utilize him in the passing scheme. Likewise,
professional basketball has developed advanced statistics
designed to measure usage rate,which estimates the
percentage of plays run by a team for a specific player who
is on the floor. The idea is that a number of performance
statistics will be linked to usage rate.
5While some studies have suggested a positive re-
lationship between mobility and performance (e.g., Hoisl,
2009; Tartari, Di Lorenzo, & Campbell, Forthcoming), the
general consensus is that mobility is associated with at
least a temporary dip in performance (e.g., Fernandez-
Zubieta, Geuna, & Lawson, 2015; Van Heeringen &
Dijkwel, 1987). We adopt that assumption here with re-
spect to employee integration, which we argue is necessary
step in understanding potential differences in employee
performance across firms.
2020 37Raffiee and Byun
procedures and policies (Raffiee & Coff, 2016). This
knowledge has little value outside the firm but is often
necessary in order for the employees other human
capital to be effectively utilized in the firmsvalue
creating activities (Molloy & Barney, 2015). When
employees switch firms, not only does their existing
firm-specific knowledge become irrelevant, but they
must make new investments to learn about their new
organization, a process which creates barriers that
slow the integration and utilization of external hires
(Lee & Allen, 1982).
Yet the ability to integrate an employee into an or-
ganization will also relate to the characteristics of the
employees general human capitalhuman capital
that is not specific to any firm. Although prior work
has often assumed that the value of general human
capital is homogenous across firms (Campbell et al.,
2012a), the usability of general human capital re-
sources depends on its fit with the firms other re-
sources (Nyberg et al., 2017). Thus, the ability for
firms to integrate and utilize external hires in firm
activities should depend on how the employees
general human capital fitswith the firms other re-
sources (Weller et al., 2018). Better fit should allow
the firm to better utilize the employee, which may
lead to cross-firm productivity differences.6
To identify types of fit, we turn to the PO fit liter-
ature (Edwards, 2008; Kristof, 1996; KristofBrown,
Zimmerman, & Johnson, 2005). This literature has
underscored two key dimensions of POfit:similarity
(or supplementary) and complementarity (Cable &
Edwards, 2004). Given its origins in organizational
behavior research (Muchinsky & Monahan, 1987), the
PO fit literature has typically focused on subjective
dimensions of fit, such as autonomy preferences or
organizational culture, rather than objective forms of
fit in terms of human capital resources (Kristof, 1996).
This is in part because measuring human capital re-
source fit is challenging (Ployhart & Cragun, 2017),
and so the majority of extant PO fit work has focused
on fit dimensions that can be accurately accessed via
self-reports (cf. Weller et al., 2018).
We divert from this to focus on human capital re-
source fit. Given that human capital is comprised of
multiple dimensions (Ployhart et al., 2014), we focus
our attention on fit with respect to the dimension of
human capital resources that are central to a firms
value creating process. For example, legal specialties in
the legal sector (Eckardt, Skaggs, & Lepak, 2018), prac-
tice areas in management consulting (Anand, Gardner,
& Morris, 2007), and issue expertise in government
lobbying (Byun et al., 2018a), all represent key inputs to
services rendered and therefore play a central role in
value creation. Thus, even if employees face barriers
to integration due to firm-specific skills (Groysberg,
2010), fit in terms of general human capital resources
may lower these frictions and ease the ability for ex-
ternal hires to be utilized in organizational activities.
Human capital resource similarity. Human capi-
tal resource similarity between an employee and firm
refers to the degree to which an employees human
capital resources overlap with the human capital re-
sources embedded within a given firm (Muchinsky &
Monahan, 1987). In other words, fit in terms of similarity
means an employees general human capital resources
supplement the general human capital resources of
employees within the firm (Cable & Edwards, 2004). As
an example, similarity in fit would occur if a lawyer who
does bankruptcy law works for a law firm that special-
izes in bankruptcy proceedingsthe lawyersexpertise
is similar to and supplements the expertise of the firm
and the firms other lawyers.
Our argument is that greater fit in terms of human
capital resource similarity should make it easier for
the firm to integrate and utilize an external hires
human capital resources, even if barriers to integra-
tion still exist due to firm-specific skills. The idea is
that with greater human capital resource similarity,
the ease with which the recipient firm can insert the
employee into existing projects should increase be-
cause the employees KSAOs will be similar to the
core resources utilized by the recipient firm to create
value. For example, a lawyer who specializes in
bankruptcy law should face less friction in contrib-
uting to value creation if the lawyer joins a law firm
that focuses on bankruptcy, relative to a joining a law
firm specializing in family law. In the former case,
the lawyers skills map clearly to the capability of the
firm and the work the firm is engaged in.
6It is important to note that prior work has recognized
that the portability of performance may depend on the
characteristics of the recipient firm, particularly firm ca-
pabilities.For example, Groysberg et al. (2008) showed
that investment analysts who move to firms with better
capabilitiesessentially those who join a premier bulge
bracketinvestment bank, such as Goldman Sachs or
Morgan Stanleydo not experience a decrease in perfor-
mance. Allison and Long (1990) showed that academics
who join more prestigious departments tend to be more
productive after moving, whereas the productivity of those
who join less prestigious departments declines. Tartari
et al. (Forthcoming) found that scientists perform better
when moving to departments with greater endowments.
Note also that the idea of heterogeneous value of workers to
firms is central to assortative labor market matching
models (Jovanovic, 1979).
38 FebruaryAcademy of Management Journal
Accordingly, even if the employee needs to get up
to speed because their specific skills are no longer of
value (e.g., they need to learn new routines), their
general human capital will be more applicable in
the new firm (Ployhart et al., 2014). Thus, while
mobility may be associated with an average de-
crease in terms of employee integration and utili-
zation, similarity in terms of general human capital
resources should at least mitigate this decline (cf. an
employee whose human capital resources are dis-
similar and unrelated). Indeed, this logic is consis-
tent with the result reported by Groysberg and Lee
(2009) that investment analyst performance does
not suffer when analysts join investment banks to
execute a strategy of exploitation (area of invest-
ments they know) rather than exploration (area of
investments that is new to them). Simply put, be-
cause similarity means that the employeeshuman
capital resources supplement what the firm is al-
ready doing (Cable & Edwards, 2004), we expect less
friction in incorporating these employees into value
creating activities.
Hypothesis 1. The negative relationship between
employee mobility and employee utilization in orga-
nizational activities will weaken when there is greater
human capital resource similarity between the em-
ployee and the hiring firm.
Human capital resource complementarity. Com-
plementarity fit in terms of human capital re-
sources differs fundamentally from similarity in
that complementarity involves situations where
an employees human capital resources differ from
the human capital resources possessed by a firm
(Muchinsky & Monahan, 1987). However, the dif-
ferences are beneficial in that the employees hu-
man capital resources address a limitation or void
in terms of the firms human capital resources
(Cable & Edwards, 2004). Thus, while similarity
can be thought of as human capital overlap (e.g.,
focusing on the same things) (Kristof, 1996),
complementarity exists when the employee and
firm possess distinct human capital resources, that,
when combined, have the potential to create an
amount of value that is greater than the sum of the
individual parts (e.g., focusing on different but re-
lated things) (Ethiraj & Garg, 2012). Interestingly,
although complementarity is central to the idea of
assortative matching in labor markets, it is impor-
tant to note that most of this literature simply as-
sumes a complementarity between, say, firm size
and employee ability, and goes on to derive impli-
cations or equilibrium matching(Oyer & Schaefer,
2010: 21), and, as Jackson (2013) wrote, what con-
stitutes complementarity has rarely been concep-
tually specified or empirically measured in existing
work.7
In terms of determining the ease with which a firm
can integrate and utilize an employees human cap-
ital resources, complementarity between a worker
and firm is beneficial because complementarity
means the employee possesses human capital re-
sources that address a weakness and need of the firm
(Edwards, 2008). This does not mean that the firm
will not face frictions and barriers to employee in-
tegration, as firm-specific skills are still relevant.
Rather, when there is a high level of complementar-
ity between a worker and firm, the frictions to in-
tegrate the employee into the firm and utilize the
employee for value creation should weaken because
the employee has a skill set that an organization
requires(Cable & Edwards, 2004: 822). Thus, high
complementarity suggests that there should be
plenty of ways in which an external hire can be uti-
lized in the firms value creating activities, because
the employees skills fulfill an existing weakness.
Consider an example in the legal sector. If clients
who enlist lawyers for patent prosecution also tend
to hire lawyers for patent litigation work, then the
skills of a patent litigation attorney who joins a
law firm that focuses on patent prosecution but has
clients who need patent litigation work should be
relatively easy for the firm to utilizethe firm can
integrate the lawyer into its existing client business
and use the lawyers expertise to serve its clients
tangible litigation needs. Again, firms may still face
frictions integrating external hires into organiza-
tional activities when human capital resource
complementarity is high, but a greater degree of
complementarity should weaken these frictions by
making the employeeshuman capital resources
7For example, Hayes, Oyer, and Schaefer (2006: 161)
reasoned that coworker complementarity should be pos-
itively related to the amount of time employees have
worked together,and therefore inferred complementarity
with a proxy that captures the degree of joint tenure
between a group of employees. In a similar fashion,
Palomeras and Melero (2010) inferred inventor comple-
mentarity with a proxy that captures the mean number of
coinventors listed on patents. While these proxies provide
a useful start, they likely capture factors such as similarity,
among other things, in addition to complementarity. Our
empirical approach leverages a unique context in which
we can observe and create direct measures of comple-
mentarity and similarity, thereby allowing us to empiri-
cally disentangle the two.
2020 39Raffiee and Byun
more easily deployable in the new organization
(Muchinsky & Monahan, 1987).
Hypothesis 2. The negative relationship between
employee mobility and employee utilization in orga-
nizational activities will weaken when there is greater
human capital resource complementarity between
the employee and the hiring firm.
Social Capital Resources
Social capital resources are developed over the
course of repeated interactions between parties that
lead to the development of mutual goodwill, trust,
and friendship (Kale, Singh, & Perlmutter, 2000;
Nahapiet & Ghoshal, 1998). Within the social capital
literature, a key distinction has been made between
internal and external social capital (Adler & Kwon,
2002). Internal social capital refers to relationships
developed within a firm (Tsai & Ghoshal, 1998),
whereas external social capital refers to relation-
ships developed outside the firm with external con-
stituents (Dyer & Singh, 1998). In the context of
employee mobility and integrating external hires
into an organizations value creating activities, both
dimensions are relevant.
Internal social capital resources. As highlighted
above, when individuals switch firms, investments
are needed to understand how the new firm func-
tions (Molloy & Barney, 2015). This notably includes
an understanding of the firms social landscape that
often occurs through the development of coworker
relationships (Lazear, 2009). This reflects internal
social capital (Adler & Kwon, 2002).
Scholars have long highlighted the importance of
internal social capital as a key input to individual
and collective performance outcomes (Boudreau
& Berger, 1985; Huckman, Staats, & Upton, 2009;
Shaw et al., 2005). Internal social capital built
through repeated interaction with coworkers leads
to coworker familiarity (Huckman et al., 2009),
more effective coordination and communication
(Edmondson, Bohmer, & Pisano, 2001; Reagans,
Argote, & Brooks, 2005), and the development of
transactive memory systemseffectively knowing
who knows what within a group or organization
(Argote & Guo, 2016; Ren & Argote, 2011; Wegner,
1987; Wegner, Giuliano, & Hertel, 1985). This leads
to the development of team-specific capital, the
loss of which can adversely impact the productivity
of workers (Jaravel, Petkova, & Bell, 2018).
When employees switch firms, the value of these
resources can deteriorate (Huckman & Pisano, 2006).
Not only is the employees internal social capital
from their prior firm of little value in the new orga-
nization, but the employee must also invest in new
relationships within the hiring firm (Morrison,
1993b). This takes time and adds to the difficulty of
integrating external hires into new firms (Wang &
Zatzick, 2019). That said, a hiring firm may be able to
utilize the benefits of an external hires prior invest-
ments in internal social capital if it can be retained
when the employee switches firms (Mawdsley &
Somaya, 2016). One way employees can retain the
benefits of coworker relationships is to move as
groupi.e., comobility(Campbell et al., 2014; Marx
& Timmermans, 2017). Comobility allows workers to
preserve the value linked to joint experience, trans-
active memory, and coworker-specific knowledge
(Groysberg & Lee, 2009).
It follows that the transfer of internal social capital
resources via comobility should make it relatively
easier for firms to utilize external hires in value cre-
ating activities, even if the typical barriers to in-
tegrating external hires remain. This is because
comobility allows workers to maintain local fit at the
group level (KristofBrown et al., 2005), and so the
hiring firm is bringing in a unit that better un-
derstands how to effectively communicate and work
together (Shaw et al., 2005).8In contrast, when in-
ternal social capital is not retained, external hires
would not only need to make investments in the new
firms procedures, but also make larger investments
to develop relationships and an understanding of
their new colleagues (Molloy & Barney, 2015). At a
minimum, this will increase the amount of time it
takes for the employee to become socialized and
fully integrated into the firm (Lee & Allen, 1982;
Morrison, 1993a, 1993b). Thus, even if external hires
still face a learning curve getting up to speed (Wang
& Zatzick, 2019), the preservation of internal social
capital should make it easier for employees to over-
come these frictions by harnessing the benefits
8While we focus on comobility as a means by which
internal social capital is retained, in certain industries the
value of internal social capital may be retained and lever-
aged without comobility. One key example would be aca-
demia, where universities and academic departments
create value by creating knowledge. If an externally hired
professor is able to retain his or her coauthorship patterns
with prior colleagues, then this would mean that these re-
lationships have value in the new university (e.g., Campbell,
Di Lorenzo, & Tartari, 2017). Note also that, in this example,
the ability to retain internal social capital, even if it is located
in the professors prior institution, should render the pro-
fessors fit with his or her new colleagues less important, as
we argue below.
40 FebruaryAcademy of Management Journal
associated with coworker relationships (Groysberg
& Abrahams, 2006).9
Taken together, our arguments suggest that even if
frictions exist with respect to employee integration,
the severity of these frictions, and therefore the bar-
riers to employee utilization, should be weaker when
an external hires internal social capital retains value
in the new firm (i.e., through comobility).
Hypothesis 3. The negative relationship between
employee mobility and employee utilization in orga-
nizational activities will weaken when the employee
transfers and retains more internal social capital re-
sources (i.e., comobility).
External social capital resources. In many in-
dustries, employees are responsible for developing
and maintaining relationships with external constit-
uents (Mawdsley & Somaya, 2016). This is particu-
larly so in professional and business service contexts
where the strength and stability of external rela-
tionships are central inputs to firm value creation
(Hitt, Bierman, Shimizu, & Kochhar, 2001; Pennings,
Lee, & van Witteloostuijn, 1998). These relationships
represent external social capital resources (Adler &
Kwon, 2002).
While external social capital can be built with a va-
riety of outside stakeholders (Byun, Raffiee, & Ganco,
2018b), the focus of our theoretical framework is on
external social capital in the form of client relation-
ships (Sorenson & Rogan, 2014). This is because our
theory focuses on the integration and utilization of
employees into value creating activities, and the reve-
nue generated from clients is the main source of value
creation. As employees interact with clients over time,
social capital is built as the employee will develop
an understanding of client-specific norms (Chatain,
2011), make investments in client-specific knowledge
(Mayer, Somaya, & Williamson, 2012), and ultimately
develop client-specific capabilities (Ethiraj, Kale,
Krishnan, & Singh, 2005). This can translate into
economic benefits in the form of continued client
business and revenue generation potential (Carnahan
& Somaya, 2013; Somaya, Williamson, & Lorinkova,
2008).
Yet, much like internal social capital resources,
the value of external social capital resources is called
into question when employees switch firms (Sorenson
& Rogan, 2014)the value of an employeesclientre-
lationships will largely depend on whether the cli-
ents choose to follow the employee if the employee
switches firms (Bermiss & Greenbaum, 2016; Ganco,
Honor´
e, & Raffiee, 2019; Raffiee, 2017). If clients
chose not to follow mobile employees, then the de-
gree to which these relationships are utilizable by the
hiring firm should be minimal (Mawdsley & Somaya,
2018). At the same time, when clients do not transfer,
external hires will need to make greater investments
to develop relationships with new clients at the hir-
ing firm (Chatain & Mindruta, 2017). This would
contribute to the frictions firms face when integrat-
ing external hires into the organization, as this would
represent another investment needed for employees
to get up to speed.
More broadly, when external hires bring clients
with them it essentially means that they are bringing
their work (Raffiee, 2017). As a result, even if the firm
faces frictions integrating the employee into the or-
ganization, the fact that the employee will be at least
in part performing work for established clients
means that the employee should be better positioned
to contribute to value creation. In contrast, if external
hires do not bring clients, integration frictions may
be exacerbated as employees will need to engage in
the lengthy process of building social capital and
developing relationships with new clients (Chatain
& Mindruta, 2017).
Hypothesis 4. The negative relationship between em-
ployee mobility and employee utilization in organi-
zational activities will weaken when the employee
transfers and retains more external social capital re-
sources (i.e., client relationships).
The Interactive Effects of Human Capital Resource
Fit and Social Capital Resource Transfer
While the sections above have made the case that
the ease with which external hires are integrated and
utilized by a firm in its value creating activities will
be contingent on humancapital resourcefit (similarity
and complementarity) and social capital resource
transfer (internal and external), our arguments have
9Our logic with respect to integration of employees is
consistent with work on comobility and employee perfor-
mance (Campbell et al., 2014). Indeed, Groysberg et al.
(2008), Groysberg and Lee (2009), and Campbell et al.
(2014) all found that individual performance declines fol-
lowing mobility attenuate when employees move with
colleagues. Similarly, Huckman and Pisano (2006) sug-
gested that cardiac surgeons perform worse in hospitals
where they perform fewer procedures due to unfamiliarity
with the operating staff, and Marx and Timmermans (2017)
found that comobile employees tend earn higher wages
as comobility may preserve coworker-specific skills. Our
focus is on comobility and the integration of employees
and utilization into a new firm, which we argue is linked to
performance.
2020 41Raffiee and Byun
thus far treated human capital and social capital re-
sources independently. Therefore, a natural ques-
tion that arises is how human and social capital
resources interact to influence the ability for hiring
firms to integrate and utilize an external hire in the
firms value creating activities (Dokko & Jiang, 2017).
Given that we have argued that both human capital
resource fit and social capital resource transfer
should make it easier for firms to utilize employees,
one may expect a symbiotic effect in that these re-
sources function as complements.
However, a complementary relationship means
that the relative effect of one resourcee.g., human
capital resource fitbecomes stronger (more impor-
tant) in the presence of another resourcee.g., social
capital resource transfer. In contrast, a substitutive
relationship means that the relative effect of one
resource becomes weaker (less important) in the
presence of another resource (e.g., Jia, 2014). Recall
that we argued that human capital fit and social
capital transfer facilitate employee integration via
different mechanismsmechanisms that, we argue,
will be substitutive rather than complementary in
their interaction.
We begin with the interactive effects between in-
ternal social capital resource transfer and human
capital resource fit. As we argued above, comobility
allows for preservation of the benefits associated
with coworker relationships (Campbell et al., 2014).
In essence, the ability to continue to collaborate with
prior coworkers allows the employees to maintain
local fit at the person-group level (KristofBrown
et al., 2005). Human capital resource fit, in contrast,
facilitates integration and utilization because the
employees human capital resources fit with the
human capital the firm utilizes in its value creating
activities (Weller et al., 2018).
Our argument is that when an employee retains
internal social capital via comobility, it should ren-
der human capital resource fit less important. This
is because when there is a greater degree of human
capital resource fit at the employeefirm level, the
firm can utilize the employee for tangible client work
and substantive client tasks (e.g., litigation). This
should make familiarity with coworkers potentially
less important because the employee can focus on
and execute concrete needs (either due to similarity
or complementarity)they fit well with what the
hiring firm is already doing (Cable & Edwards, 2004).
In contrast, if an employee joins a firm where there
is a lack of human capital resource fit, then the em-
ployees human capital is not as easily deployable in
existing work (Cable & Edwards, 2004). As a result,
the benefits of retained joint experience and the
ability to collaborate with prior colleagues should
become more important because the employeesgen-
eral human capital does not lend itself to straight-
forward utilization in existing and tangible tasks.
Here, the benefits of effective communication (Argote
& Guo, 2016), ability to learn (Reagans et al., 2005),
and ability to adapt to new experiences (Edmondson
et al., 2001; Groysberg & Abrahams, 2006) should be-
come more important as the employee will be joining
a firm that differs from his or her core skills. When
employees do not fit well with the firm they are
joining, then the ability to maintain local fit via
comobility should become more relevant as the firm
deploys the worker into tasks.
In essence, our arguments suggest that the benefits
of preserved internal social capital should be more
important when the employee cannot be easily
inserted into the hiring firms existing needs via
human capital resource fit. Likewise, when the em-
ployee is more easily deployable in a firms existing
needs, as would be the case with high human capital
resource similarity or complementarity, the benefits
of preserving internal social capital will be less im-
portant as the firm can utilize the employees skills
more easily in tangible tasks.
Hypothesis 5. In terms of weakening the negative re-
lationship between mobility and employee utiliza-
tion, human capital resource fit ((a) similarity and (b)
complementarity) will be a substitute for the transfer
of internal social capital resources.
The transfer of external social capital interacts
with human capital resource fit works in a similar
way. The logic behind external social capital re-
source transfer hinges on the idea that mobile em-
ployees will bring their work with them to the
recipient firm (Raffiee, 2017). This allows the em-
ployee to preserve and utilize the investments they
made with respect to client-specific knowledge
(Ethiraj et al., 2005), and reduces the need to make
immediate investments in new client relationships
(Chatain & Mindruta, 2017). In this sense, serving
the employees prior clients becomes a central part
of the new organizations efforts to create value.
Therefore, it follows that when employees transfer
external social capital, the relative importance of
human capital resource fit should weaken. This is
because human capital fit is typically most important
in terms of easing the degree to which an employee
can be utilized in an firms existing work (Groysberg
& Lee, 2009), whereas external social capital transfer
facilitates utilization because the employee brings
42 FebruaryAcademy of Management Journal
in additional work (Raffiee, 2017). Again, our argu-
ments suggest that external hires can be integrated into
new firms via two mechanisms: (1) they fit well into the
work the hiring firm is already doing (human capital
resource similarity or complementarity), or (2) they are
able to bring their own work with them (external social
capital resource transfer).10 Accordingly, the greater the
presence of one, the less the importance of the other.
Hypothesis 6. In terms of weakening the negative re-
lationship between mobility and employee utiliza-
tion, human capital resource fit ((a) similarity and (b)
complementarity) will be a substitute for the transfer
of external social capital resources.
METHODS
Context and Data
The empirical context for our study is the U.S. fed-
eral lobbying industry. The federal lobbying industry
exhibits several characteristics that make it a unique
and appropriate arena in which to test our theory. First,
federal lobbying is a professional services industry, a
commonempiricalcontextusedinpriorworkexam-
ining the portability paradox (Groysberg, 2010). Sec-
ond, lobbying firms utilize lobbyistshuman capital
and social capital resources to create value (Bertrand,
Bombardini,&Trebbi,2014).Third,reportingre-
quirements afford us the ability to overcome empirical
challenges associated with measuring human capital
fit (Weller et al., 2018) and disentangling human from
social capital resources (Mawdsley & Somaya, 2016).
The data we use is compiled from lobbying dis-
closure reports that are filed with the Senate Office of
Public Records, as required by law via the LDA. The
LDA stipulates that lobbying firms must file lobbying
disclosure reports on a semiannual basis that detail
lobbying activity. Each report contains information
that includes the name of the lobbying firm, client
firm, individual lobbyists, revenue earned, and is-
sues lobbied. We use electronic versions of these
reports to construct a longitudinal database that
tracks all registered lobbyists on a semiannual basis
between 1998 and 2008. The LDA data has been used
by the authorship team in several prior research
studies, albeit with different samples and research
questions. Byun et al. (2018a, 2018b) used a subset of
the data constrained to lobbyists who previously
were congressional staffers, and Raffiee (2017) re-
stricted his sample to mobility events.
Sample Construction
We construct our sample by starting with the uni-
verse of registered U.S. federa l lobbyists between 1998
and 2008 (32,322 unique lobbyists). Since our theory
focuses on employee mobility between firms, we ex-
clude firms with fewer than two lobbyists (typically
self-employed individuals). Given the lag structure,
we drop observations in 1998 but use the data when
constructing cumulative variables. We drop lobbyists
who appear once during the sample period because
including these observations when fixed effects are
nested within multiple clusters can bias statistical
inference (Cameron, Gelbach, & Miller, 2011). The
result is a longitudinal database consisting of 16,255
unique lobbyists across 18 semiannual periods. Our
unit of analysis is lobbyist-semiannual period. Our
final sample consists of an unbalanced panel of
125,657 lobbyist-period observations.
Dependent Variable
The level of employee utilization is measured in
terms of revenue from lobbying activities an individual
lobbyist has participated in. We calculate this as the
dollar sum of all lobbying contracts a given lobbyist
wasassociatedwithinagivenperiodt11, following
prior studies that have analyzed lobbyist revenue in the
context of federal lobbying (Bertrand et al., 2014;
BlanesiVidal,Draca,&Fons-Rosen,2012;Byunetal.,
2018a). We use LN Revenue as our dependent variable
(DV) across all models by taking the natural log of
lobbying revenue. Note that this measure captures the
amount of revenue the lobbyist participates in gener-
ating, not how much the lobbyist is compensated by
the lobbying firm, and therefore should objectively
reflect the extent to which the lobbyist has been in-
tegrated into the firms value creation activities.11
Independent Variables
Mobility is measured with a variable that takes the
value of 1 in the first period our data indicates that a
10 We thank two anonymous reviewers for helping us
simplify, clarify, and articulate the substitution logic.
11 As robustness checks, we created two alternative
measures of employee utilization as the ratio of activities a
lobbyist participated in out of the total value creating ac-
tivities in the firm. We use two measures, LN Revenue/
Firm Revenue, a logged value of lobbyist revenue divided
by the firm revenue, and LN No. of Deals/Firms No. of
Deals, a logged value of the number of lobbying contracts a
lobbyist participates in out of the total number of lobbying
deals in the firm. These results are reported in the Online
Appendix.
2020 43Raffiee and Byun
lobbyist changes employers, and 0 otherwise. The co-
efficient of this variable, therefore, captures the initial
change in the level of integration individuals experi-
ence when they join a new firm. In later analyses, we
examine how long these changes persist by entering
time dummies before and after mobility events. We
exclude mobility events where the employee founds or
joins a start-up firm, or works directly for a client.
Our measures of human capital resource comple-
mentarity and similarity are calculated based on the
extent to which the issues lobbied by a lobbyist overlap
with issues lobbied by a lobbying firm. Our approach is
based on the assumption that the proximity between
lobbying issues covered by lobbyists and firms repre-
sent human capital fit between a lobbyist and a firm.
We use a method similar to that developed by Bloom,
Schankerman, and Van Reenen (2013), which ac-
counts for knowledge complementarities across patent
classes in measuring technological proximities be-
tween firms. To do so, we first measure knowledge
complementarities between 78 predefined lobbying
issues and create a knowledge-relatedness matrix. We
then use this matrix as a weight in calculating issue-
based proximity between a lobbyist and a firm.
The knowledge-relatedness matrix is constructed
based on issue cooccurrence patterns from clients as
clients usually bundle multiple issues of the 78 pre-
defined issues in a typical lobbying contract made with
a lobbying firm. The underlying assumption in this
approach is that categories that are frequently combined
are revealed preferences of the market, which imply
superior performances for firms that follow that pattern
(Teece, Rumelt, Dosi, & Winter, 1994). For example, a
client may hire a lobbying firm to lobby on issues related
to appropriations and energy; both of these issues
would then be jointly listed on the lobbying report.
Following Breschi, Lissoni, and Malerba (2003), the
knowledge-relatedness matrix Vij is calculated as the
angular distance of the issue cooccurrence vectors:
Vij 5+k51Rik Rjk
ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
+k51R2
ik
qffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
+k51R2
jk
q
where R
ik
equals 1 if issue iappears in a lobbying report k,
and 0 otherwise. In essence, the knowledge-relatedness
matrix Vij captures complementarity between issues in
the sense that a high value of an element implies the
issues iand jare jointly utilized in creating a bundle for
a client to purchase. Mechanically, each element is the
normalized count of lobbying reports that bundles issue
iand issue j. In other words, this reflects the prevalence
that clients bundle distinct issues jointly.
Following Jaffes (1986) measure of technological
proximity, we compute the degree of overlap between
a lobbyists issue portfolio at time t1andissuesthe
firm lobbies at time t. This approach enables us to
calculate the knowledge fit between a newly hired
employee and the recipient firm. We adopt an ap-
proach proposed by Bloom et al. (2013) and weight the
Jaffe measure with the knowledge-relatedness matrix:
Firm 2EmployeeProximitymn
5fmtVe9
nt 21
ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
fmtVf9
mt
p ffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
ent 21Ve9
nt 21
p
where fm5ðfmt1,fmt2,...,fmt78Þdenotes firm ms
share in each issue out of the firms total revenue
at time t, and en5ðent211,ent212,...,ent2178Þrepre-
sents employee ns share in each issue out of the
lobbyists total revenue at time t1.
Our measures of Firmemployee complementarity
and Firmemployee similarity are calculated by
decomposing the firmemployee proximity mea-
sure into (1) the extent to which the lobbyists issue
portfolio creates complementarities with the firms
portfolio in the next period, and (2) the degree of
issue overlap between the lobbyist and the firm, re-
spectively. Specifically, we measure Firmemployee
complementarity by replacing diagonal entries of Vij
with zeros, and use off-diagonal entries to weight in
calculating firmemployee proximity. Simply put,
we measure how much of the issues covered by a
lobbyist that do not overlap with the firm create more
value for clients, or, in other words, the degree to
which the issues covered by a lobbyist that do not
overlap with the issues of the firm tend to be bundled
together by clients. To measure Firmemployee sim-
ilarity, we use the unweighted Jaffe proximity mea-
sure, which captures the extent of issue overlap
between the firm and the lobbyist. We decided to use
Jaffes proximity for two main reasons. First, Jaffes
angular separation measure has a long tradition in
measuring knowledgedistances, and, since its in-
troduction in 1986, has been the most common way of
measuring technological distances between firms
(McNamee, 2013). More importantly, this measure
provides the flexibility that allows us to weight the
knowledge-relatedness matrix (V) in constructing our
complementarity variable.12 We test Hypotheses 1
12 That said, we also calculated the Euclidean similarity
by subtracting the Euclidian distance from one. As ex-
pected, the two similarity measures are highly correlated
(r50.87). The results with the Euclidian similarity are
reported in the Online Appendix.
44 FebruaryAcademy of Management Journal
and 2 via the interaction terms Mobility 3Similarity
and Mobility 3Complementarity,respectively.
Although our theory is descriptive and not causal,
we exploit an exogenous variation in the comple-
mentarity measure to check the robustness of our
findings. Due to macro changes in the political envi-
ronment, issue cooccurrence patterns can unexpect-
edly change year to year. For example, the likelihood
of bundling immigration issues and defense issues
changed following the expansion of the Homeland
Security issue after the9/11 terrorist attack. Using such
changes in the knowledge-relatedness matrix Vij,
we attempt to measure Exogenous complementarity,
which reflects the changes in Firmemployee com-
plementarity between time tand t11. We gauge the
change at time t11, after the lobbyist has moved,
assuming that the pattern of changes in political
agenda is largely unexpected prior to departure.13
For a measure of internal social capital, we create
Comobility by counting the number of lobbyists who
work with the focal lobbyist at time twhoalsoworked
with the lobbyist at the same firm in time t1, following
(Campbell et al., 2014; Marx & Timmermans, 2017). By
design, this reflects the number of lobbyists moving
together to a new firm together for mobility events. For
periods of no mobility, this measure captures the
number of coworkers at time tfrom the previous pe-
riod. Thus, this variable will naturally be highly cor-
related with the size of the firm. For robustness, we also
create a ratio variable of comobility by calculating the
ratio of the number of comobility incidents to the
number of coworkers at time t, and present our results
without control variables.14 We test Hypothesis 3 with
the interaction term Mobility 3Comobility and test
Hypotheses 5a and 5b with three-way interaction
terms, Mobility 3Comove 3Similarity and Mobility 3
Comove 3Complementarity, respectively.
To measure external social capital resource trans-
fer, we use Retained client ratio as the ratio of unique
clients the lobbyist retained from period to period.
This is an extension of the client transfer measure
used by Raffiee (2017), but extended to observations
where employee mobility does not occur. We test
Hypothesis 4 with theinteraction Mobility 3Retained
client ratio. We test Hypotheses 6a and 6b with three-
way interaction terms, Mobility 3Retained 3Simi-
larity and Mobility 3Retained 3Complementarity,
respectively.
Control Variables
We include a number of covariates to control for
observables. Because firm-specific human capital
can influence the usability of human capital (Becker,
1964), we include Tenure in lobbying firm, measured
as the number of semiannual periods the lobbyist has
been with the lobbying firm. Revenue, particularly in
service contexts, is related to the clients the em-
ployee serves. Therefore, we include Number of cli-
ent ties, which is a count of the unique clients a
lobbyist serves. In our context, multiple lobbyists
can be listed on a given lobbying contract. If lob-
byists are listed on lobbying contracts with large
teams, it is unclear to what degree they are being
utilized, versus freeriding. Therefore, we control for
Team size, which is measured as the average num-
ber of lobbyists on each contract the focal lobbyist is
on. To control for a potential quadratic effect of team
size, we also include Team size
2
. Larger firms may
have inherent advantages and have more existing
work to utilize employees in. Therefore, we control
for Firm size with the total number of lobbyists
employed by the firm. Specialization may also re-
late to how employees are utilized (Teodoridis,
2017; Teodoridis, Bikard, & Vakili, 2018), so we
include a HerfindahlHirschman Index (HHI) based
on the issue-level concentration of cumulative lob-
bying revenue. Revenue can be influenced by the
competition a lobbyist faces in the industry. There-
fore, we include Competitive overlap, which is de-
fined as the average of the number of lobbyists that
participate in the primary issue the focal lobbyist
works in. Finally, in-house lobbyists may differ from
lobbyists at lobbying firms (Bertrand et al., 2014), so
we control for In-house lobbyist, coded 1 if the lob-
byist works for an interest group.
Empirical Strategy
We test our hypotheses by estimating a series of
ordinary least squares (OLS) panel regressions. All
regressions include lobbyist fixed effects that control
for unobserved time-invariant lobbyist characteris-
tics (e.g., underlying ability) and year fixed effects to
control for the potential cyclical nature of lobbying.
To account for potential serial correlations due to the
nested nature of our error terms, we employ Cameron
et al.s (2011) two-way cluster-robust estimates of the
variance matrix and calculate HuberWhite robust
standard errors clustered both at the individual level
and the firm level. We use Statas user-written com-
mand, reghdfe.
13 The results with exogenous complementarity are re-
ported in the Online Appendix.
14 The results with comobility ratio are reported in the
Online Appendix.
2020 45Raffiee and Byun
RESULTS
Table 1 presents descriptive statistics and correla-
tions. Table 2 provides the results of our hypotheses
tests. We report within-unit R-squared and changes in
within-unit R-squared at the bottom of each table.
Whereas the economic significance of our coefficient
effect sizes are not trivial, the increase in the within-
unit variance explained by the addition of the mo-
bility variable and interactions in our subsequent
hypothesis tests is small. This is due in part to the
number of mobility events, which account for just
2% of total observations.
Model 1 presents a baseline model with control
variables only. The coefficient estimate of our mobil-
ity indicator suggests that employees experience a
7.1% decrease in revenue in the period after they
move (b5.071; p,.01). To put this in perspective
for firms, if a firm was expecting an external hire
to generate $100,000 in revenue based on the em-
ployees performance in their prior firm, the employee
is predicted to generate only $93,000. To graphically
investigate temporal patterns and duration effects, we
plot the predicted values of logged revenue based on
Model 1 in Figure 2. As Figure 2 depicts, predicted
revenue drops sharply at the time of mobility and re-
covers over the next two periods, on average.
The coefficient estimates of human capital similar-
ity and complementarity are both positive and statis-
tically significant (p,.01). The main effects of our
social capital measures are both insignificant. This is
in part due to our construction of social capital mea-
sures in a dynamic way as previous period counts.
Hypothesis 1 predicts that human capital resource
similarity would mitigate the negative relationship
between mobility and employee utilization. The in-
teraction term Mobility 3Similarity in Model 2 is
positive but not statistically significant (b5.116; p.
.1). The term remains insignificant in our full model
(Model 6). An unreported figure of interaction plots
based on Model 2 graphically confirms that there is
no statistical difference between the mobilityplot
and no mobilityplot. Thus, Hypothesis 1 does not
receive support.
Hypothesis 2 posits that human capital resource
complementarity will mitigate the negative relation-
ship between mobility and employee utilization. In
Model 3, the interaction term is positive and statisti-
cally significant (b5.145; p,.05). Accordingly, an
employee with one standard deviation higher com-
plementarity (0.46) upon mobility is associated with
6.67% more revenue. Thus, while an employee with
the mean level of complementarity would experience
a 3.46% decrease in revenue, an employee with one
standard deviation higher complementarity would
enjoy a 3.22% increase in revenue. Figure 4 graphi-
cally displays the form of the interaction by calculating
predicted values of LN revenue for different levels of
complementarity, while holding other variables at
their means. The 95% confidence bars displayed in the
plot show that the difference between groups loses its
statistical significance when complementarity exceeds
0.5. Thus, Hypothesis 2 is supported.
To further facilitate a graphical comparison of tem-
poral patterns, we plot a mean-centered predicted value
of LN revenue for high-complementarity and low-
complementarity groups in Figure 3 based on Model 1
using the split samples above and below the median
value of complementarity. Consistent with Hypothesis
2, Figure 3 depicts a larger drop and slower recovery in
revenue for the low-complementarity group.
Hypothesis 3 posits that the negative relationship
between mobility and employee utilization would be
weaker when the employee retains internal social
capital through comobility. In Models 4 and 6, the
term for Mobility 3Comobility are positive and are
close to reaching statistical significance at conven-
tional levels (b5.004; p5.088). In terms of effect
size, an employee with a one standard deviation
higher number of comobility incidents (15.8) at the
time of mobility will have 6.32% more revenue.
Figure 5 shows that mobility will no longer be asso-
ciated with a decrease in employee utilization when
the employee is hired with more than five previous
coworkers. Thus, we find marginal support for Hy-
pothesis 3.
Hypothesis 4 predicts that the negative relation-
ship between mobility and employee utilization will
weaken when external social capital (clients) is
transferred. The interaction term in Model 5 is pos-
itive and statistically significant (b5.134; p,.05).
This coefficient estimate suggests that an employee
with a one standard deviation higher value of the
retained client ratio variable (0.27) is associated with
3.5% more revenue after mobility. Figure 6 plots the
interaction effect using the estimates in Model 5. The
figure shows that the interaction effect loses its sta-
tistical significance when employees retain more
than 60% of client ties from the previous period . This
result provides support for Hypothesis 4.
Hypotheses 5a and 5b posit that the moderating
effect of human capital resource similarity (Hy-
pothesis 5a) and complementarity (Hypothesis 5b)
on the relationship between mobility and employee
utilization will weaken when internal social capital
is transferred. We test Hypothesis 5a in Model 7 by
46 FebruaryAcademy of Management Journal
TABLE 1
Descriptive Statistics and Pearson Correlations
Variable Mean SD 123456789101112
1. LN Revenue 12.8 1.52 1
2. Mobility 0.02 0.14 20.01 1
3. FirmEmployee Similarity 0.9 0.21 0.14* 20.08* 1
4. FirmEmployee
Complementarity
0.61 0.46 0.11* 20.09* 0.47* 1
5. Retained Client Ratio 0.88 0.27 0.02* 20.27* 0.18* 0.26* 1
6. Comobility 10.4 15.8 0.21* 20.09* 20.44* 20.22* 20.08* 1
7. Team Size 7.46 8.44 0.42* 20.01* 0.13* 0.27* 0.07* 0.31* 1
8. Firm Size 14.2 18.6 0.22* 0.02* 20.47* 20.24* 20.13* 0.95* 0.31* 1
9. Specialization (HHI) 0.3 0.3 20.36* 20.02* 20.06* 20.12* 0.04* 20.11* 20.21* 20.12* 1
10. Tenure in Lobbying Firm 6.71 4.8 0.08* 20.03* 0.01* 20.05* 0.06* 0.04* 20.02* 0.02* 20.08* 1
11. No. of Client Ties 4.15 8.04 0.26* 0.03* 20.03* 20.47* 20.15* 0.17* 20.06* 0.18* 20.1* 0.07* 1
12. In-House Lobbyist 0. 57 0.5 20.12* 0.04* 20.53* 20.94* 20.26* 0.27* 20.28* 0.28* 0.12* 0.03* 0.43* 1
13. Competitive Overlap 1708 844 0.01* 0 0.04* 20.14* 20.01* 0.03* 20.08* 0.02* 20.02* 0.1* 0.13* 0.1*
Note: n 5125,657.
*p,0.05
2020 47Raffiee and Byun
TABLE 2
Regression Results of Lobbyist Utilization Measured as Revenue
DV: LN Revenue Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8 Model 9 Model 10
Team Size 0.038*** 0.038*** 0.038*** 0.038*** 0.038*** 0.038*** 0.038*** 0.036*** 0.038*** 0.038***
(0.005) (0.005) (0.005) (0.005) (0.005) (0.005) (0.005) (0.005) (0.005) (0.005)
Team Size
2
20.000*** 20.000*** 20.000*** 20.000*** 20.000*** 20.000*** 20.000*** 20.000*** 20.000*** 20.000***
(0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000)
Firm Size 0.004*** 0.005*** 0.005*** 0.004*** 0.004*** 0.005*** 0.005*** 0.006*** 0.005*** 0.005***
(0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001)
Specialization (HHI) 20.265*** 20.265*** 20.266*** 20.265*** 20.264*** 20.265*** 20.265*** 20.268*** 20.263*** 20.264***
(0.062) (0.062) (0.062) (0.062) (0.062) (0.062) (0.062) (0.062) (0.062) (0.062)
Tenure in Lobbying Firm 20.000 20.000 20.000 20.000 20.000 20.000 20.000 20.000 20.000 20.000
(0.002) (0.002) (0.002) (0.002) (0.002) (0.002) (0.002) (0.002) (0.002) (0.002)
No. of Client Ties 0.017*** 0.017*** 0.017*** 0.017*** 0.017*** 0.017*** 0.017*** 0.017*** 0.017*** 0.017***
(0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003)
In-House Lobbyist 20.114*** 20.118*** 20.136*** 20.116*** 20.103** 20.127*** 20.121*** 20.150*** 20.108*** 20.126***
(0.031) (0.031) (0.032) (0.031) (0.032) (0.034) (0.031) (0.032) (0.032) (0.034)
Competitive Overlap 20.00020.00020.000* 20.00020.00020.000* 20.00020.00020.00020.000*
(0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000)
FirmEmployee Similarity 0.114** 0.104* 0.110* 0.113** 0.113** 0.104* 0.094* 0.120** 0.072 0.108*
(0.043) (0.043) (0.043) (0.043) (0.043) (0.043) (0.046) (0.041) (0.057) (0.043)
FirmEmployee Comp 0.127*** 0.124*** 0.103*** 0.126*** 0.132*** 0.108*** 0.124*** 0.028 0.129*** 0.073
(0.028) (0.028) (0.028) (0.028) (0.028) (0.028) (0.027) (0.037) (0.028) (0.037)
Comobility 0.000 20.000 20.000 20.000 20.000 20.000 20.001 20.003* 20.000 20.000
(0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001)
Retained Client Ratio 0.016 0.017 0.017 0.016 0.008 0.009 0.016 0.008 20.025 20.014
(0.014) (0.014) (0.014) (0.014) (0.014) (0.014) (0.014) (0.014) (0.051) (0.022)
Mobility 20.071** 20.164* 20.123*** 20.078** 20.124*** 20.220** 20.208** 20.186*** 20.288** 20.224***
(0.026) (0.074) (0.033) (0.027) (0.033) (0.076) (0.077) (0.037) (0.104) (0.045)
Mobility 3Similarity 0.116 0.057 0.1600.205
(0.088) (0.092) (0.092) (0.125)
Mobility 3Complementarity 0.145* 0.133* 0.254*** 0.268**
(0.059) (0.062) (0.064) (0.081)
Mobility 3Comobility 0.0040.0040.019** 0.011**
(0.002) (0.002) (0.006) (0.003)
Mobility 3Retained Client 0.134* 0.121* 0.3060.235**
(0.055) (0.055) (0.172) (0.073)
Comobility 3Sim 0.000
(0.002)
Mobility 3Comove 3Sim 20.020*
(0.008)
Comobility 3Comp 0.009**
(0.003)
Mobility 3Comove 3Comp 20.026***
(0.007)
48 FebruaryAcademy of Management Journal
TABLE 2
(Continued)
DV: LN Revenue Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8 Model 9 Model 10
Retained Client 3Sim 0.040
(0.055)
Mobility 3Retained 3Sim 20.219
(0.206)
Retained Client 3Comp 0.043
(0.030)
Mobility 3Retained 3Comp 20.289*
(0.130)
Constant 12.243*** 12.250*** 12.274*** 12.239*** 12.242*** 12.267*** 12.271*** 12.314*** 12.279*** 12.292***
(0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003) (0.003)
Year Fixed Effects? YYYYYYYYYY
Lobbyist Fixed Effects? YYYYYYYYYY
n125657 125657 125657 125657 125657 125657 125657 125657 125657 125657
R-Squared (Within) 0.039 0.039 0.039 0.039 0.039 0.040 0.039 0.040 0.040 0.040
Change in R-Squared (Within)
a
0.000 0.001 0.001 0.001 0.001 0.000 0.001 0.001 0.001
Note: Standard errors clustered by lobbyists and firms.
aCompared to Model 1.
p,0.10
*p,0.05
**p,0.01
***p,0.001
2020 49Raffiee and Byun
estimating Mobility 3Comove 3Similarity. The
coefficient is negative and statistically significant
(b52.020; p,.05), indicating that human capital
similarity and internal social capital are substitutes,
suggesting support for Hypothesis 5a. Given the na-
ture of three-way interactions, we graphically plot
the interaction effects using a split sample approach
rather than the 1or 2one standard deviation ap-
proach we used for our two-way interactions, as split
samples ease interpretability. Figure 7 plots the in-
teraction between mobility and comobility by two
levels of human capital resource similarity (above
and below the median). In the high-similarity con-
dition, there is no statistically significant difference
between mobility and no mobility at all levels of
comobility. In contrast, in the low-similarity condi-
tion, comobility is positively correlated with em-
ployee utilization after mobility. Consistent with
Hypothesis 5a, this indicates that similarity and in-
ternal social capital are substitutes.
In Model 8, we test Hypothesis 5b by estimating
the three-way interaction term for Mobility 3
Comove 3Complementarity, which is negative and
statistically significant (b52.026; p,.001). We
graphically investigate this (Figure 8) using a split
sample approach to human capital resource com-
plementarity (above and below the median). Figure 8
indicates that in the high-complementarity condi-
tion, the confidence intervals between mobility and
no mobility overlap at all levels of comobility. In the
FIGURE 2
Estimated PrePost Mobility Revenue Trend
12.72512.712.67512.6512.62512.6
t – 5 t – 4 t – 3 t – 2 t – 1 t t + 1 t + 2 t + 3 t + 4 t + 5
LN Revenue
Semiannual Periods Relative to Mobility
FIGURE 3
Estimated PrePost Mobility Revenue Trend by
Complementarity
t – 5 t – 4 t – 3 t – 2 t – 1 t t + 1 t + 2 t + 3 t + 4 t + 5
-.15 -.1 -.05 0 .05
Mean-Centered LN Revenue
Semiannual Periods Relative to Mobility
High Complementarity Low Complementarity
FIGURE 4
Interaction Between Mobility and Complementarity
on Revenue
0.1 .2 .3 .4 .5 .6 .7 .8 .9 1
12.5 12.6 12.7 12.8 12.9
LN Revenue
Firm–Employee Complementarity
No Mobility Mobility
FIGURE 5
Interaction Between Mobility and Comobility
12.6 12.7 12.8 12.9 13 13.1
0510 15 20 25 30
LN Revenue
No. of Comobility Incidents
MobilityNo Mobility
50 FebruaryAcademy of Management Journal
low-complementarity condition, however, greater
comobility is associated with more employee utili-
zation after mobility. This indicates that comple-
mentarity and internal social capital are substitutes,
supporting Hypothesis 5b.
Hypotheses 6a and 6b suggest that the mitigating
effect of human capital resource similarity (H6a) and
complementarity (H6b) on post-mobility employee
utilization declines will weaken when external social
capital is transferred. The coefficient estimate for
Mobility 3Retained 3Similarity in Model 9 is nega-
tive but not statistically significant (b52.219; p..1).
Therefore, we do not find support for Hypothesis 6a.
In Model 10, we estimate the three-way interaction
term for Mobility 3Retained 3Complementarity,
which is negative and statistically significant (b5
2.289; p,.05). We investigate the form of the in-
teraction in Figure 9, which is plotted at high and low
levels of human capital resource complementarity
(above and below the median). As shown in Figure 9,
when there is high complementarity, the relationship
between client retained ratio and LN revenue is vir-
tually the same between mobility and no mobility at
all levels of client retained ratio. In contrast, when
there is low complementarity, employee integration is
easier after mobility when the employee retains more
clients. This provides support for Hypothesis 6b.
Robustness Checks
We performed a number of robustness checks. Given
page constraints, we do not report all our tests here
but provide a summary in Table 3. Across our ro-
bustness checks there are some changes in coefficient
significance levels, but Hypothesis 2 (complementarity)
and Hypothesis 4 (external social capital transfer) receive
consistent support. The substitution effects we hypothe-
sized, however, stand up to the battery of robustness tests
to a weaker degree (which is expected given the nature of
three-way interactions), with Hypotheses 5b and 6b re-
ceiving the most consistent support. Together, our ro-
bustness checks reaffirm that human capital resource
complementarity and external social capital resource
transfer mitigate the negative relationship between mo-
bility and utilization, and suggest that human capital re-
source complementarity is a likely substitute for social
capital resource transfer. The full set of robustness results
are available in the Online Appendix.
Firm-Level Supplemental Analysis
In this section, we exploit the richness of our data to
provide insights that complement our primary empir-
ical analysis. While our theory focused on identifying
FIGURE 6
Interaction Between Mobility and Ratio of Clients
Retained on Revenue
12.6 12.65 12.7 12.75 12.8
0.1 .2 .3 .4 .5 .6 .7 .8 .9 1
LN Revenue
Ratio of Clients Retained
MobilityNo Mobility
FIGURE 7
Interaction Between Mobility and Comobility on
RevenueHighLow Similarity
0510 15 20 25 30
0510 15 20 25 30
12 12.5 13 13.5
12.4 12.5 12.6 12.7 12.8 12.9
LN Revenue
LN Revenue
High Similarity
Low Similarity
# of Comobility
# of Comobility
No Mobility Mobility
No Mobility Mobility
2020 51Raffiee and Byun
factors that correlate with the degree to which external
hires are integrated into a firms value creating activi-
ties, our goal here is to extend this logic by examining
how integration and utilization of external hires corre-
lates with hiring-firm outcomes. By doing so, we ex-
amine the firm performance implications of our theory.
To that end, we aggregate our individual measures to
the firm and test whether the firm-level analyses yield
patterns consistent with our model.
We construct the sample by aggregating lobbyists by
lobbying firms (excluding in-house lobbyists) for each
semiannual period across the sample period 1999 to
2008. Our firm-level sample consists of 3,137 unique
lobbying firms and 22,836 observations. Our dependent
variable is LN firm revenue, the logged dollar amount of
all lobbying contracts the lobbying firm generates in
each period. Mobility (external hire) is a binary variable
coded 1 when the firm externally hires one or more
lobbyists in the period, and 0 otherwise. We provide
parallel tests of our hypotheses at the firm level by cre-
ating interaction terms between Mobility and four
human capital and social capital measures calcu-
lated as average values among employee of each
firm. Avg firmemployee similarity and Avg firm
employee complementarity are lobbyist averages of
Firmemployee similarity and Firmemployee com-
plementarity, respectively. As both Comobility and
Retained client ratio are calculated relative to the pre-
vious periods, we take the averages of these variables of
lobbyists who move in creating Avg comobility and Avg
retained client ratio. Thus, Mobility 3Comobility cap-
tures the number of external hires made from the same
source firm. We aggregate all controls in a similar fash-
ion. Firm fixed effects and year fixed effects are included
in all models. Standard errors are clustered by firms.
We present the results in Table 4. Model 1 is a baseline
OLS regression of LN firm revenue. The coefficient esti-
mate of Mobility indicates that an external hiring event is
FIGURE 8
Interaction Between Mobility and Comobility on
RevenueHighLow Complementarity
0510 15 20 25 30
0510 15 20 25 30
1312.51311.5
1312.812.612.4
LN RevenueLN Revenue
# of Comobility
# of Comobility
High Complementarity
Low Complementarity
No Mobility Mobility
No Mobility Mobility
FIGURE 9
Interaction Between Mobility and Ratio of Clients
Retained on RevenueHighLow
Complementarity
0.1 .2 .3 .4 .5 .6 .7 .8 .9 1
0.1 .2 .3 .4 .5 .6 .7 .8 .9 1
1312.912.812.7
12.712.612.512.4
LN RevenueLN Revenue
Ratio of Clients Retained
Ratio of Clients Retained
High Complementarity
Low Complementarity
No Mobility Mobility
No Mobility Mobility
52 FebruaryAcademy of Management Journal
associated with 17.4% more revenue (b5.174; p,
.001). This seemingly high effect size is due to the small
average firm size and multiple comobility events (more
than 25% of mobility events are external hires of more
than one lobbyist). Note that the positive effect of our
mobility indicator is the opposite sign of the mobility
indicator in our lobbyist-level models, something we
return to in our discussion. Models 2 to 4 demonstrate
that the positive association between external hiring
events and firm revenue is stronger when the em-
ployees have high firmemployee similarity (b5.421;
p,.001) and complementarity (b5.681; p,.001),
and when newly joined employees have high internal
or external social capital (b5.151; p,.05 and b5
.479; p,.05). These results are consistent with Hy-
potheses 1 to 4, and further confirm the idea that factors
that increase the relative use valueof external hires
strengthens the firm performance implications of ex-
ternal hires.
In Models 5 through 8, we estimate the three-way
interaction terms to test whether the substitution ef-
fect in employee integration between human capital
and social capital exists at the firm level. Consistent
with our individual-level results, we find statistically
significant negative coefficients for Mobility 3
Comobility 3Sim,Mobility 3Comobility 3Comp,and
Mobility3Retained 3Sim, which correspond to tests
of Hypotheses 5a, 5b, and 6a, respectively. Taken to-
gether, our firm analysis suggests that hiring externally
is positively associated with firm revenue, and that the
characteristics of human capital and social capital re-
sources that facilitate the integration and utilization of
these hires has implications for firm performance.
DISCUSSION
This study developed a theoretical framework to
explain how the nature of an employees human capital
TABLE 3
Alternative Explanations and Robustness Checks
Alternative Explanation Robustness Checks Supported Hypotheses
nAlternative measures of employee integration
that capture the ratio of lobbyist to firm revenue
nDependent variable as the ratio of lobbyist revenue to
firm revenue (Online Appendix Table A1)
1, 2, 4, 5b, 6a, 6b
nDependent variable as the ratio of lobbyist lobbying
deals to the total number of lobbying deals of the firm
(Online Appendix Table A2)
2, 4, 5a, 5b, 6a, 6b
nMobile lobbyists may be different from
nonmobile lobbyists
nCoarsened exact matching based on team size, firm size,
specialization, tenure, client ties, and in-house lobbyist
variables (Online Appendix Table A3)
2, 4, 5b
nSurvivorship bias in revenue trends nSubsample analysis with only lobbyists who appear more
than nine years in our sample (Online Appendix Table A4)
2, 3, 4, 5a, 5b, 6a, 6b
nMobility among freelancing lobbyists
temporally hired
nSubsample analysis with lobbyists whose previous
employer at t1 and employer at tare both large in size,
employing more than five lobbyists (Online Appendix
Table A5)
2, 3, 4, 5a, 5b
nInvoluntary exits that result in inferior match
quality in the subsequent move
nMobility excluding mobility events after a dissolution
of the previous employer (Online Appendix Table A6)
2, 4, 5a, 5b, 6b
nMobility including voluntarily exits to become an
entrepreneur or to join a startup (Online Appendix
Table A7)
2, 4, 5a, 5b, 6b
nAlternative measure of comobility nComobility measured as the ratio of coworkers from the
previous period to the coworkers in the current period
(Online Appendix Table A8 Models 13)
2, 3, 4, 6b
nMeasurement error of firmemployee
similarity and complementarity
nExogenous variation of complementarity (Online
Appendix Table A8 Models 46)
2, 3, 4, 5a, 5b
nKnowledge proximity measure, which is a combination
of complementarity and similarity (Online Appendix
Table A9 Models 13)
1, 2, 4, 5, 6
nSimilarity measure based on Euclidean distance (Table
A9 Models 46)
2, 3, 4, 5b, 6b
nOther concerns nNo control variables included (Online Appendix Table
A10)
2, 4, 5a, 5b, 6b
nStandardized coefficients for independent variables are
reported (Online Appendix Table A11)
2, 3, 4, 5a, 5b, 6b
2020 53Raffiee and Byun
TABLE 4
Post Hoc Regression Results of Firm Revenue
DV: LN Firm Revenue Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8
Firm Size 0.007*** 0.007*** 0.007*** 0.007*** 0.007*** 0.007*** 0.007*** 0.007***
(0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001)
Firm Entropy 0.467*** 0.466*** 0.466*** 0.466*** 0.463*** 0.465*** 0.465*** 0.466***
(0.023) (0.022) (0.022) (0.022) (0.022) (0.022) (0.022) (0.022)
Firm Age 20.012** 20.012** 20.012** 20.012** 20.011** 20.012** 20.012** 20.012**
(0.004) (0.004) (0.004) (0.004) (0.004) (0.004) (0.004) (0.004)
No. of Client Ties 0.009*** 0.009*** 0.009*** 0.009*** 0.009*** 0.009*** 0.009*** 0.009***
(0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001) (0.001)
Firm Competitive Overlap 0.000** 0.000** 0.000** 0.000** 0.000** 0.000** 0.000** 0.000**
(0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000) (0.000)
Avg FirmEmployee Similarity 20.985*** 21.065*** 20.986*** 21.057*** 21.087*** 21.007*** 21.065*** 21.006***
(0.111) (0.112) (0.110) (0.111) (0.110) (0.110) (0.112) (0.110)
Avg FirmEmployee Comp 0.220*** 0.162*** 0.205*** 0.163*** 0.204*** 0.156*** 0.198*** 0.163***
(0.041) (0.041) (0.040) (0.041) (0.040) (0.041) (0.040) (0.041)
Avg Comobility 0.225** 0.096 0.061 0.052 0.448*** 0.299** 22.814*** 20.131
(0.084) (0.079) (0.114) (0.115) (0.105) (0.101) (0.741) (0.081)
Avg Retained Client Ratio 0.027* 0.038*** 20.113 20.101 22.416*** 20.267*** 0.047*** 0.039***
(0.011) (0.011) (0.076) (0.076) (0.515) (0.070) (0.011) (0.011)
Mobility (External Hire) 0.174*** 20.319** 0.129*** 20.306** 20.251* 0.018 20.236* 0.040
(0.026) (0.097) (0.025) (0.097) (0.117) (0.033) (0.096) (0.028)
Mobility 3Similarity 0.447*** 0.421*** 0.467** 0.454***
(0.115) (0.114) (0.163) (0.117)
Mobility 3Complementarity 0.840*** 0.681*** 0.920*** 0.735***
(0.128) (0.130) (0.178) (0.135)
Mobility 3Comobility 0.158* 0.151* 2.452*** 0.323***
(0.076) (0.076) (0.519) (0.072)
Mobility 3Retained Client 0.769*** 0.479* 3.626** 0.835**
(0.197) (0.201) (1.129) (0.299)
Comobility 3Sim 2.202***
(0.524)
Mobility 3Comobility 3Sim 22.174***
(0.532)
Comobility 3Comp 0.346*
(0.175)
Mobility 3Comobility 3Comp 20.447*
(0.193)
Retained Client 3Sim 2.810***
(0.772)
Mobility 3Retained 3Sim 22.831*
(1.173)
Retained Client 3Comp 0.193
(0.241)
54 FebruaryAcademy of Management Journal
TABLE 4
(Continued)
DV: LN Firm Revenue Model 1 Model 2 Model 3 Model 4 Model 5 Model 6 Model 7 Model 8
Mobility 3Retained 3Comp 20.421
(0.443)
Constant 12.005*** 12.090*** 12.011*** 12.085*** 12.111*** 12.036*** 12.091*** 12.035***
(0.113) (0.115) (0.113) (0.114) (0.113) (0.113) (0.115) (0.113)
Year Fixed Effects? YYYYYYYY
Firm Fixed Effects? YYYYYYYY
n22836 22836 22836 22836 22836 22836 22836 22836
R-Squared (Within) 0.228 0.233 0.231 0.235 0.232 0.234 0.233 0.234
Change in R-Squared (Within)
a
0.005 0.003 0.007 0.004 0.006 0.005 0.006
Note: Standard errors clustered by firms.
aCompared to Model 1.
*p,0.05
**p,0.01
***p,0.001
2020 55Raffiee and Byun
and social capital resources relate to the ease with
which external hires can be integrated and utilized in a
firms value creating activities. In doing so, our study
provides a more comprehensive and balanced per-
spective on the portability paradox, thereby making
several contributions to the extant literature.
Theoretical Contributions
This research adds to our theoretical understanding
of the factors that underpin the portability paradox
(Groysberg, 2010). It does so by focusing on the in-
tegration and utilization of employees within orga-
nizations, stressing that performance is unlikely
to be replicated if firms face frictions integrating
external hires in their organizational activities. Our
framework, therefore, provides a fresh perspective on
the portability paradox, the outcome of which serves as
the foundation for several more specific contributions.
While existing theory has largely focused on firm-
specific human capital as the primary culprit explaining
the portability paradox (Groysberg, 2010), we focus
on general human capital resources and how the fit
of these resources with the hiring firm may reduce
frictions firms face when integrating external hires.
In doing so, our study contributes by relaxing the as-
sumption that the use value of general human capital is
homogeneous across firmsan assumption that is
embedded in much of the strategy literature (Campbell
et al., 2012a; Morris, Alvarez, Barney, & Molloy, 2017).
Accordingly, we address the calls of Campbell et al.
(2012a: 379), who argued that the very definition of
general human capital must be reexamined in light of a
world where firms have unique portfolios of resources
and capabilities,and Mawdsley and Somaya (2016:
92), who noted that a principal challenge appears to
be that even the general human capital of these in-
dividuals does not deliver performance in a vacuum
and relies critically on other aspects of their human
and relational [social] capital that may not transfer
when they move.Thus, we add to the growing body of
work questioning firm-specific human capital as a
source of sustainable competitive advantage (Coff &
Raffiee, 2015; Kryscynski & Ulrich, 2015; Molloy &
Barney, 2015), and emphasize a return to a more re-
alistic model where the value of workers is heteroge-
neous to firms (Jovanovic, 1979).
By addressing these calls, our framework implicitly
helps reconcile conceptual frictions between the
management literature on performance portability
(Dokko & Jiang, 2017) and classic models of labor
market matching (Jovanovic, 1979). While the general
idea behind the portability paradox is thatsome skills
are not fully transferable, matching models suggest
that workers often exit firms in search of firms that are
better able to utilize their skills in organizational ac-
tivities (i.e., better match quality) (Jovanovic, 1979).
While we do find a negative relationship between
mobility and employee utilization, a result consistent
with the portability paradox (Groysberg, 2010), we
also find that the negative relationship is relatively
short term in nature and dissipates quickly with better
fit or match quality, a result consistent with labor
market matching models (Jovanovic, 1979). That said,
what constitutes match quality is inherently complex
(Weller et al., 2018), and we find that human capital
resource complementarity, but not similarity, eases
the integration of external hires. We encourage re-
searchers to build on this work by theoretically spec-
ifying and empirically testing for other factors that
impact match quality and facilitate the creation and
capture of value (Weller et al., 2018).
Conceptually, our study also contributes to the
PO fit literature (e.g., Edwards, 2008; Kristof, 1996;
Muchinsky & Monahan, 1987). While this literature
served as the theoretical backbone and basis for our
emphasis on human capital fit in terms of similarity
and complementarity (Cable & Edwards, 2004), our
study adds to this literature by moving away from fit
on subjective dimensions (Weller et al., 2018). Inter-
estingly, we found that fit in terms of complementar-
ity, but not similarity, appears to mitigate frictions to
integration, a result suggesting that similarity in hu-
man capital resource fit may create redundancies,
whereas complementarity in fit may not. Similarity on
subjective dimensions between workers and firms, for
example preferences for autonomy, may not yield
such patterns but rather be beneficial (KristofBrown
et al., 2005). That said, when coupled with PO re-
search, our focus on human capital fit underscores
the potential for cross-level interaction effects, as the
benefit of complementarity in terms of human capi-
tal may further depend on subjective fit dimensions
(Ployhart & Cragun, 2017). We encourage future re-
search to investigate this further.
Our study also adds to literature on the portability
paradox by focusing on two dimensions of social
capital resources (Adler & Kwon, 2002). Our results
generally point to the fact that the ability of firms to
utilize employees will be in part influenced by the
employeesability to retain the value of prior social
capital investments. While this can occur by moving
colleagues or by retaining existing client accounts, it
is also important to underscore that these factors may
have a substitutive relationship with human capital
fitthe benefits of transferring social capital resources
56 FebruaryAcademy of Management Journal
isweakerwhentheemployeejoinsafirmwherethere
is fit in terms of human capital resources, and vice
versa. While we are hesitant to make conclusive
claims about substitution, given that support for this
result varies across our battery of robustness checks,
we do call for more research on this subject.
Our post hoc analyses also generate several con-
tributions to the strategic human capital literature,
which has become increasingly interested in un-
derstanding the antecedents of unit- and firm-level
outcomes (Kim, Kim, Kim, & Byun, 2016; Nyberg,
Moliterno, Hale, & Lepak, 2014; Ployhart & Moliterno,
2011; Ployhart et al., 2014). First, it is important to
emphasizethat we found a positive coefficient for our
external hiring indicator at the firm level. This is
noteworthy because the mobility indicator at the em-
ployee level is negative, suggesting that mobility is
associated with a decrease in the degree to which
employees are utilized by their firm (i.e., the porta-
bility paradox). One speculative explanation for the
disconnect between our individual- and firm-level
analysis is that employees who move firms may be
upgrades to the hiring organization, even if their hu-
man and social capital are utilized to a lesser degree
than in their previous firm. As a result, mobile em-
ployees may see a within-person decrease in the degree
to which they are utilized in their new organization,
but adding the employee may still represent a net
positive for the firm. This potential explanation for
the individualfirm inconsistency underscores the
potential dangers of generalizing findings across
levels. For example, because the portability paradox
suggests that individual employees experience de-
creases in individual performance post-move, this
does not necessarily mean that external hiring will be
negatively associated with firm performance. We
caution against making such generalizations.
Finally, our firm-level analysis adds insights into
the questions of when and how employee turnover
relates to firm performance (Park & Shaw, 2013;
Shaw, 2011). Our analysis underscores how charac-
teristics of external hires and their fit with the hiring
firm relates to firm-level revenue generation of a
potential and likely competitive firm. Thus, em-
ployeesdestination and their match with the firm
they join may have implications for source firm
performance through competition effects. This nu-
ance has been almost entirely overlooked in the
Human Resource Management (HRM) literature. For
example, after conducting a meta-analytic review,
Hancock, Allen, Bosco, McDaniel, and Pierce (2013:
597) concluded that research on the turnover
performance relationship has rarely examined where
leavers go.This omission was echoed by Lee, Hom,
Eberly, Li, and Mitchell (2017: 211) who, in developing
a turnover research agenda, prescribe that scholars
track turnover destinations.While researchers have
begun to examine differential effects associated with
entrepreneurship (Campbell, Ganco, Franco, & Agarwal,
2012b) or cooperators (Somaya et al., 2008), relative to
competitive mobilityor within-industry mobility
events, our study alludes to the fact that heterogeneity
in within-category or within-industry effects may be
quite substantial. Indeed, competingfirms or rivals
each have unique resource endowments that will in-
fluence how well they can utilize external hires and
potentially compete against the source firm. We en-
courage future work to examine these nuances.
Empirical Contributions
Our empirical context affords us the unique oppor-
tunity to make several empirical contributions. First,
we add to the literature by empirically parsing human
capital resources from social capital resources. The
ability to do so is noteworthy, because, as Mawdsley
and Somaya (2016: 89) noted, there has been little
attempt to systematically compare and relate different
dimensions of human and relational [social] capital to
their respective implications for employee mobility,
in large part because their inextricable linkages
challenge discernment of individual and interactive
effects(Byun et al., 2018a: 1806). Our context allowed
us to estimate and isolate the individual and joint ef-
fects of these resources, thereby responding to the call
of Mawdsley and Somaya (2016: 104), whose recent
review underscored that an important opportunity
for future empirical research... is the careful iden-
tification and delineation of the impacts of different
categories of human and relational [social] capital.
In addressing this opportunity, our study highlights
the nuanced relationships between human capital,
social capital, and employee mobilityproviding
some evidence that human capital and social capital
may function as substitutes in terms of facilitating
the utilization of external hires.
Second, we make an empirical contribution by es-
timating employeefirm fit in terms of human capital
resources. This adds to the literature because, as
Ployhart and Cragun (2017) and Weller et al. (2018)
recently highlighted, empirical studies across disci-
plines have rarely been able to do so. Moreover, esti-
mating human capital resource complementarity
as distinct from human capital resource similar-
ity adds further contribution. Indeed, even though
complementarity is a construct central to management
2020 57Raffiee and Byun
and economic theory (Ethiraj & Garg, 2012), researchers
have often empirically conflated similarity with com-
plementarity (cf. Kim & Finkelstein, 2009). In addition,
complementarity has remained an elusive empirical
construct across literatures, meaning that it is fre-
quently inferred but rarely measured (Haltiwanger,
Lane, & Spletzer, 1999; Oyer & Schaefer, 2010). Exist-
ing attempts to measure complementarity, for exam-
ple, between coworkers, have relied on distant proxies,
such as coworker joint tenure (Hayes et al., 2006) or
average coinventors per patent (Palomeras & Melero,
2010). By utilizing our context to construct measures
of complementarity that use revealed preferences of
clients (i.e., issue bundling), we directly measure ex
ante complementarity in a way that plausibly cap-
tures situations where employees and firms have
distinct but complementary skills (Ethiraj & Garg,
2012). This allows us to compare human capital re-
source complementarity with human capital resource
similarity, which we find to have differing effects
with respect to easing external hire integration.
Managerial and Practical Contributions
Lazlo Bock, the head of Googles People Operations,
recently commented that firms like Google are well
aware of the challenges associated with integrating
external hires into their organizations; however,
Google and many other firms still predominantly
hire externally (Bock, 2015). Our study offers in-
sights that can aide managers such as Bock in iden-
tifying when external talent can be more easily
integrated into their firm.
First, our paper reiterates that managers should be
prepared to stomach adjustment costs when new
hires join their firm, as it takes time for new workers
to come up to speed (Morrison, 1993b). These ex-
pected frictions are worth reemphasizing because
managers often overestimate their ability to integrate
employees into their workforce (Bidwell & Keller,
2014). Second, our study suggests that firms should
be cognizant of the differences between similarity
and complementarity, and consider prioritizing com-
plementarity over similarity if the ability to quickly
integrate and utilize the employee is the firms ob-
jective (DeOrtentiis et al., 2018). Third, managers
also need to be aware that the ability to integrate em-
ployees into firm activities will also relate to how well
external hires can retain the value of their social capi-
tal, either with existing colleagues or with clientele.
Thus, firms may give further consideration to the
benefits of group hiring efforts (Marx & Timmermans,
2017) or lift-outs (Groysberg & Abrahams, 2006).
Similarly, firms may also consider targeting employees
who hold longstanding and exclusive relationships
with clients, as these employees are most likely to
transfer clients if they join a new firm (Bermiss &
Greenbaum, 2016; Raffiee, 2017). That said, firms and
managers should be aware of the potential tradeoffs
associated with recruiting for human capital and social
capital, as we provide some evidence that there may be
diminishing returns to recruiting for both.
Limitations and Future Research
This study is not without limitations. First, there
may be concerns about its generalizability, as lob-
bying is a context with certain idiosyncrasies (Jia,
2018). That said, lobbing shares a number of char-
acteristics with other professional and business ser-
vice contexts, meaning that our findings should, at a
minimum, be fairly generalizable to such service-
based contexts (Byun et al., 2018b). Future research
that investigates mobility and employee utilization
in nonservice contexts would be valued.
Second, employee mobility is an endogenous pro-
cess. As a result, the level of human capital resource fit
and social capital resource transfer are not outcomes of
random processes. While we implemented a Coars-
ened Exact Matching (CEM) approach and utilized an
exogenous variation of human capital resource com-
plementarity, we cannot claim, and therefore caution
against, a causal interpretation of our results. Future
work that randomly manipulates human capital re-
source fit and social capital resource transfer would be
an exciting direction for future work.
Third, while we focused on fit in terms of human
capital, we cannot observe other dimensions of human
capital resources or fully investigate dynamic com-
plexities in the matching process (Weller et al., 2018).
Future work could examine human capital resource fit
as it pertains to other dimensions of human capital or
cross-level interactions with psychological and attitu-
dinal states (Ployhart & Cragun, 2017).
Fourth, while our theory is motivated by the fact
that the integration and utilization of external hires is
a necessary step to explain differences in individual
performance, our data do not allow us to parse out
individual contributions and therefore explicitly
link employee utilization to individual performance.
The unobservability of individual contributions,
and inability to link utilization to individual per-
formance, is a limitation.
Finally, we are unable to observe managerial factors,
such as variation in human resource management
policies, which may correlate with differences in
58 FebruaryAcademy of Management Journal
employee utilization or employee turnover (e.g.,
Maltarich, Nyberg, Reilly, & Martin, 2017; Trevor &
Nyberg, 2008). Human resource management practices
may also moderate the effects of human capital match
quality (Ployhart & Cragun, 2017; Weller et al., 2018).
This underscores the need for future work to continue
to integrate the human resource management and
turnover literature with the strategy literature on
strategic human capital and employee mobility
(Nyberg & Wright, 2015; Ployhart, 2015; Wright, Coff,
& Moliterno, 2014). Our study is one such attempt.
CONCLUSION
This study provides a new perspective on the
common assumption that employee performance
tends to fall after employees switch firms by under-
scoring that employee performance is implicitly
linked to factors that influence a firms ability to
utilize the employee in its value creating activities.
While employee mobility is often an endogenous
process, our analysis of employeeemployer linked
data in the U.S. federal lobbying industry provides
descriptive evidence suggesting that the ability for
firms to integrate and utilize external hires in their
organizations varies with the type and degree of hu-
man capital resource fit, social capital resources
retained, and the potential interaction between the
two. More specifically, we find that human capital
resource complementarity, but not similarity, eases
employee utilization, as does the retainment of social
capital resources. We also find some evidence that
human capital resource fit and retained social capital
resources function as substitutes. By highlighting
variation in employee utilization as an antecedent to
performance differences across firms, our theoretical
frameworkand empirical analysis provide afresh and
more realistic perspective on the portability paradox.
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Joseph Raffiee (joe.raffiee@marshall.usc.edu) is an assistant
professor of strategy in the Management and Organization
Department at the Marshall School of Business, University
of Southern California. He earned his PhD from the Uni-
versity of WisconsinMadison. Joes research is focused on
understanding the antecedents and consequences of em-
ployee mobility and employee entrepreneurship.
Heejung Byun (byun21@purdue.edu) is an assistant pro-
fessor of management in strategy area at the Krannert
School of Management, Purdue University. He received his
PhD from the University of Maryland, College Park. Heejungs
research interests are grounded in the embeddedness per-
spective to study issues in diversification, entrepreneurship,
and strategic human capital.
2020 63Raffiee and Byun
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