Jason Martin

Linköping University | LiU · Department of Management and Engineering (IEI)

Global labor market shifts have spurred the need for innovations and adaptations in workplace norms. This evolution demands a workforce with technical and soft skills to meet sustainability and industry advancements. The paper aims to elucidate the complex challenges related to the ambition to develop a socially sustainable, competitive, and green...

Purpose The integration of industry 4.0 has become a priority for many organizations. However, not all organizations are suitable and capable of implementing industry 4.0 because it requires a dynamic and flexible implementation strategy. The implementation of industry 4.0 often involves overcoming several tensions between internal and external sta...

Det du nu läser är en guide tänkt att användas som ett stöd och en vägledning till dig som i arbetet leder eller deltar i aktiviteter på distans med stöd av digitala arbetssätt. Guiden är utvecklad av forskare och organisationer i flera forskningsprojekt som studerar möjligheter och ut­maningar i ledarskap på distans med stöd av digitala ar­betssät...

Studies suggest that quality management professionals need a range of skills to simultaneously exploit current operational models and explore digital transformation. However, there is limited research on the impact of digitalisation on improvement work, associated practices and the skills and competencies of quality management professionals. To con...

Quality management focuses on improvements aimed at enhancing the value created for various stakeholders. However, actions taken in response to a perceived problem sometimes lead to an inferior result rather than an improvement. Such actions have been denoted tampering. As an example, natural variation might unnecessarily be perceived as a problem,...

https://www.forsvarsmakten.se/siteassets/4-om-myndigheten/dokumentfiler/publikationer/l-pedgr-2022.pdf

https://www.forsvarsmakten.se/siteassets/4-om-myndigheten/dokumentfiler/publikationer/l-pedgr-2022.pdf

Promoting the capacity for critical reflection is a pivotal part of management learning and education. Based on the concept of developmental learning, the purpose of this paper is to explore and outline two types of critical reflection: critique for improvement and critique for emancipation. Critique for improvement is based on a performative inten...

Digitalisation provides both challenges and opportunities for Quality Management (QM). The purpose of this study is to identify various roles QM practitioners play in digitalisation initiatives to uncover the challenges and potential of QM's digitalisation journey. This issue is addressed through an analytical framework that stresses two dimensions...

Purpose Over one million organisations have a quality management system (QMS) certified to the ISO 9001 standard; however, the system requires a lot of resources and its value has been questioned. This critique also leads to a questioning of the strategic relevance of quality management. The purpose of this paper is to explore how different types o...

This study explores the various roles of quality departments and investigates whether their roles have different influence on business results. Based on a survey of quality managers in 211 Swedish organisations, the analysis identifies four roles of quality departments: firefighters, auditors, process improvers, and orchestrators. The roles vary in...

Few empirical studies have focused on what quality management practitioners actually do, with even fewer studies focusing on what it actually takes to do quality management work, i.e. the competencies of quality management. The purpose of this paper is to introduce a competence-based terminology for describing general competencies of quality manage...

The concept of quality accommodates a range of perspectives. Over the years, various conceptual definitions of quality have reflected the evolution and trends marking the history and development of quality management. The current and widely accepted understanding of the concept of quality focuses on customer-centric notions, where meeting or prefer...

Purpose The aim of this paper is twofold, to investigate the representation of female researchers in QMOD-publications and to describe in what way a gender perspective has been applied within QMOD-publications. Design/Methodology/Approach The paper is based on a literature review and analysis of the papers in the QMOD-proceedings for every other...

Purpose The purpose of this paper is to use competence theory to explore the fit between actual competencies of quality management (QM) practitioner and the perception of QM competence needs in organisations. Design/methodology/approach This paper is based on a cross-case quantitative study design featuring a survey of QM practitioners ( n = 249)...

One of the important aspects of providing the high level of the enterprises competitiveness on the market is existence of the necessary level of IT-readiness. By using the term “IT-readiness” we mean the ability of the enterprise to reach the mission by the most effective use of modern information technologies. There are contradictions between the...

Purpose The purpose of this study is to contribute to a better understanding of the role of learning in performance measurement. Design/methodology/approach We develop a theoretical framework combining workplace learning theory with purposes of performance measurement. We elaborate this framework empirically by identifying critical incidents fro...