Elspeth Mckay

Elspeth Mckay
Gogniware.com.au

PhD in Com Sci & Inf Sys, Deakin Univ.

About

112
Publications
15,544
Reads
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466
Citations
Introduction
Elspeth's research interests involve investigating how individuals interpret text and graphics within Web-mediated learning environments. Her Australian Research Council’s research project investigated Government eTraining strategies. Her work involves developing specialist e-Learning information communications technology (ICT) tools. Over the last decade Dr McKay has published extensively in the research fields of Human-Computer Interaction (HCI), educational technology and learning analytics.
Additional affiliations
June 1991 - present
RMIT University
Position
  • Associate Professor Information Systems

Publications

Publications (112)
Article
Full-text available
This study discusses the results of developing teachers' digital competence by the MOOC "Contemporary ICT Tools and Innovative Methods of Creative Education", designed within the project "MOOCs for Sciences of Education" and hosted on the Polish MOOCs platform Navoica. More than 150 students attended the course throughout its two editions in 2020-2...
Article
Purpose The purpose of this paper is to explore the perception, readiness and change involved in the implementation of Education 4.0 within the region of Association of Southeast Asian Nations (ASEAN) among policymakers, enablers (lecturers) and receivers (students), within globalisation, referred here as the Fourth Industrial Revolution (4IR). De...
Chapter
The massive open online course (MOOC) movement is the latest “big thing” in open and distance learning (ODL). Many users around of the world are interested in MOOCs. At the same time, numerous questions are still without answers: formal aspects of participation in MOOCs; the type of motivation on the part of students for participation in MOOCs; qua...
Chapter
Full-text available
The plethora of multi-media is bringing forward many online training programmes. Many people are finding it relatively easy to engage with courseware development and simply upload it to the internet. The trouble with this approach is there are no quality controls to ensure the impending instructional strategies are designed well. This paper present...
Article
Full-text available
Healthcare information systems (HIS) are the high-tech computerised hospital systems, which are continuously used by administrative and professional staff, increases the demand for measuring the information security threats in the healthcare industry. The complexity of the impact of new healthcare information and communications technology (ICT) dev...
Conference Paper
Information technology and high-tech systems used daily in hospitals increase the demand for measuring information security threats in the healthcare industry. The impact of complexity of using new healthcare information and communications technology (ICT) devices places more pressure on the healthcare community to perceive different information sy...
Presentation
Full-text available
Information technology and high-tech systems used daily in hospitals increase the demand for measuring information security threats in the healthcare industry. The impact of complexity of using new healthcare information and communications technology (ICT) devices places more pressure on the healthcare community to perceive different information sy...
Article
Full-text available
Some say that big data is transforming business and society. This can mean wide-reaching disruption for commerce, health and world governance. Few authors agree on what constitutes big data, depending on the philosophical stance taken. Our propensity for keeping data archived is posing major issues globally, with retrieval and application of such d...
Article
Full-text available
Owing to an unfortunate mistake in typesetting, in the original publication of this article (McKay & Mohamad, 2018), the citation and legend of some figures were incorrectly displayed.
Chapter
There is continual evidence of ineffective e-Learning programmes that are set amid emerging information and communication technology (ICT) tools by higher education (HE) providers. While many of the existing accounts outline the potential of integrating such educational technology into their teaching and learning practice, other studies point out t...
Article
Full-text available
Information systems (IS) research is found in many diverse communities. This paper explores the human-dimension of human-computer interaction (HCI) to present IS-design practice in the light of courseware development. Assumptions are made that online courseware provides the perfect solution for maintaining a knowledgeable, well skilled workforce. H...
Presentation
Full-text available
The Measurement of the effectiveness of using mobile for training in the healthcare industry
Conference Paper
Nowadays, the usage of mobile devices is expanding exponentially and is integrated into every aspect of our modern life. The healthcare training sector also affected by such trends for adopting information and communications technology (ICT) tools deployed using up-to-date mobile technology. This study measures the effectiveness of using a tablet d...
Article
This study presents a gender-based investigation of the determinants for information sharing in open learner model-based collaborative learning. Structural equation modelling is used for analysing the survey data to explore the relationship between perceived usefulness, perceived ease of use, trust and the information sharing intention of learners....
Chapter
Full-text available
Internationalising the curriculum is a priority of universities worldwide and increasingly a focus of social work education. Social workers espouse principles of global justice and community development yet social work in Australia remains locally focused. A review of international and local trends in the literature on ePedagogy and social work edu...
Research
Full-text available
Proceedings of the three conferences held in RMIT in Melbourne, Australia in December 2016 organised by International Association for Development of the Information Society IADIS and Co-Organised by RMIT
Book
Full-text available
These proceedings contain the papers and posters of the International Conferences on Internet Technologies & Society (ITS 2016), Educational Technologies (ICEduTech 2016) and Sustainability, Technology and Education (STE 2016), which have been organised by the International Association for Development of the Information Society and co-organised by...
Conference Paper
Courseware designers aim to innovate information communications technology (ICT) tools to increase learning experiences, spending many hours developing eLearning programmes. This effort gives rise to a dynamic technological pedagogical environment. However, it is difficult to recognise whether these online programmes reflect an instructional design...
Book
Full-text available
These proceedings contain the papers and posters of the International Conferences on Internet Technologies & Society (ITS 2016), Educational Technologies (ICEduTech 2016) and Sustainability, Technology and Education (STE 2016), which have been organised by the International Association for Development of the Information Society and co-organised by...
Conference Paper
Higher education institutions around the world are taking opportunities presented by the eLearning community to design instructional environments that accommodate various learners’ educational needs. It appears that ‘technology enhanced instruction’ having the potential to facilitate life-long knowledge acquisition, has been taken for granted. Yet...
Conference Paper
This study investigates the determinants of learners’ information sharing intentions in collaborative learning through the adoption of open learner models. Statistical analyses are performed on the data collected from 235 undergraduate students in Malaysian universities through survey to test the relationship between perceived usefulness, perceived...
Conference Paper
To maintain knowledgeable, well skilled employees and sustain their competitive advantage, Government agencies and the corporate sector adopt online courseware designed for education and training. The instructional design of resulting human-computer interaction (HCI), which occurs during a training session, is left as an afterthought. No attention...
Article
This study investigates the relationship between learners' learning styles and the acceptance of open learner models for information sharing in collaborative learning. Based on a survey of 240 undergraduate students in a Malaysian university, the study explores the relationship between learning styles and the acceptance of open learner models for i...
Article
Full-text available
Individual differences in learners learning styles can have a significant effect on their acceptance of collaboration technologies to facilitate the sharing of learning information in technology-based collaborative learning. There is, however, a lack of research in exploring the impact of learning styles on the acceptance of open learner models for...
Chapter
Common sense may say that experience design provides the necessary framework to enable successful media convergence. The rationale of this professional practice is to provide a set of goals and objectives that serve to meet the needs of both the end-user and the sourcing organization. Effective experience design is however more than the provision o...
Article
Full-text available
The use of multimedia instructions for learning purposes has become very common due to the advances of the Internet technology. With this reason, museums around the world are utilizing such technology in order to provide richer museum learning experiences to their visitors. This paper discusses a study that investigated the relationship between mul...
Conference Paper
In online collaborative learning, students use text-based posts to communicate with their instructor and their peers. Student's posts can be numerous, yet superficial in their content, often not addressing the objectives of the learning. Collaboration is one indicator of student engagement in an online learning task. The Conversational Framework an...
Conference Paper
Higher education institutions are taking opportunities offered by the eLearning community to design and offer educational environments that accommodate various learners' educational needs. Yet it appears to have been taken for granted that ‘technology enhanced learning’ has the potential to facilitate lifelong knowledge acquisition. Considerable ti...
Conference Paper
Through clever use of digital technologies Government agencies maintain knowledgeable well skilled employees to sustain their competitive advantage. An experimental research study was designed to investigate the interactive effect of instructional strategies augmented with either a digital instructional assistant or a traditional class-room tutor,...
Article
Full-text available
Rapid advances in information and communications technology offer new challenges and opportunities for web-mediated instructions. User-friendly interface design visualization tools directly influence the sustainability of learners' motivation to continuously engage with the instruction. This paper proposes a conceptual framework for enhancing the m...
Article
Heart failure seems inevitable as we grow older; even younger people succumb to its cruel onset. Finding solutions has kept medical researchers continually chasing ways to limit its effects. Yet much can be done in a proactive sense for patients with heart conditions that can be used to support patients in becoming reflective, empowered and active...
Article
Researchers are keen to know whether online instruction is effective and whether people learn anything while undertaking an online course. To this end, a research programme was devised to evaluate an ePedagogy, which involves the interactive effects of online instructional strategies enhanced with text-plus-textual metaphors or text-plus-graphical...
Chapter
Internationalising the curriculum is a priority of universities worldwide and increasingly a focus of social work education. Social workers espouse principles of global justice and community development yet social work in Australia remains locally focused. A review of international and local trends in the literature on ePedagogy and social work edu...
Book
To some in academia, Massive Open Online Courses are a paradigm shift in online education, while others perceive them as a threat to traditional styles of pedagogy. In this regard, the time-honored model of the university lecture is seen as being a potential casualty of the rise of MOOCs. Macro-Level Learning through Massive Open Online Courses (MO...
Conference Paper
The government sector relies on continual employee reskilling. This paper outlines research to facilitate cost effective eLearning using advanced information communications technology (ICT) tools to enhance work-place training with assured predictable outcomes. The most desirable approach is to personalize an employees knowledge development through...
Chapter
Full-text available
This chapter commences with a discussion on mobile health (mHealth) education/training and use, then on the notion of distributed instructional training strategies, followed by a section on instructional preferences, namely, problem-based learning (PBL). Next, there are sections on the key advantages for instructional mHealth programs for medical t...
Article
A virtual global eMuseum system, (GEMS) is a digital knowledge sharing system, connecting young children and community elders through a ubiquitous design. Respecting the values and requirements of the broadest community possible, GEMS follows a traditional practice where much of what we learn is handed down by previous generations in a direct famil...
Article
We present an innovative Web-mediated training system design architecture that encourages novice courseware developers to deliver their own adaptive (user-centered) educational-learning systems (AELS) by utilizing achievable and cost effective online training modules. We propose a seamless Web-mediated training system design architecture that inclu...
Article
The primary aim of this chapter is to explore the use of information and communications technology (ICT) in post-secondary education to provide opportunities for students with mental health difficulties to remain engaged in their studies during times of mental illness. Higher incompletion rates are particularly concerning amongst this group. The au...
Article
ICT tools and the digital age continue to redefine teaching strategies for both the corporate sector and educational institutions. These teaching environments have enabled openness and interaction in order to teach communities to flourish. ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction provides approaches...
Chapter
The primary aim of this chapter is to explore the use of information and communications technology (ICT) in post-secondary education to provide opportunities for students with mental health difficulties to remain engaged in their studies during times of mental illness. Higher incompletion rates are particularly concerning amongst this group. The au...
Article
We present an innovative design architecture for a Web-mediated training system to encourage novice courseware developers to deliver their own user-centred and ‘adaptive educational-learning system’ (AELS); by customizing cost effective online training programmes. We propose a seamless ‘Web-mediated training system design architecture’ that include...
Article
Full-text available
The scope of eLearning is more comprehensive than the commonly accepted issue of technological instructional/learning materials. Confusion abounds. Which voice is believable? Is there any common ground? This paper illustrates how wise use of the technologies can provide the leverage human beings require for expanding their horizons for lifelong lea...
Article
Full-text available
The purpose of this paper is to report upon the preliminary findings of a doctoral study underway in Australia that seeks to identify possible indicators of information and communications technology (ICT) literacy for trainee teachers in Malaysia by investigating their ICT proficiency and their attitudes towards computer technology. To evaluate the...
Chapter
Information and communications technology (ICT) tools have completely altered the way museum curators design many of their exhibits. The literature reveals many interesting studies, which explain the unique nature and characteristics of the Web-based environment, to provide many educational advantages. As a consequence, online learning is now an im...
Article
The purpose of this paper is to outline government online training practice. We searched individual research domains of the human-dimensions of Human Computer Interaction (HCI), information and communications technologies (ICT) and instructional design for evidence of either corporate sector or government training practices. We overlapped these dom...
Conference Paper
Full-text available
This paper reports the findings of an on-going doctoral study which seeks to identify the information and communications technology (ICT) literacy levels of trainee teachers, by investigating their ICT proficiency and attitudes towards computer technology. An ICT literacy assessment tool was developed to assess ICT literacy and the Delphi technique...
Article
Full-text available
This paper reports the results of quasi-experimental research aimed at investigating the effects of prior knowledge and cognitive preferences on learning introductory programming concepts through web-mediated instruction. Participants in this study included 125 students classified as both novice and experienced learners. Each group received either...
Article
Studies have revealed usability problems with universal design resources (UDRs). In this paper, four UDR development cases are reviewed (Section508 standards, Web accessibility guidelines, the British Standard on managing inclusive design, and Irish guidelines on public access terminals). Evidence of a user-centered design approach was found in onl...
Article
In defining 'effective HCI' one may turn to the literature. While there can be no doubt that the 'technovista' has changed dramatically in the past decade; there are many new entries in the literature, which still elevate the mechanistic orientation of information communications technology (ICT), placing the social connectedness of human beings in...
Chapter
This chapter introduces a design process for developing useful information communication technologies for the human services. Key to the success of the design process is an in-depth knowledge and understanding of user needs and requirements. The stages involved in the design process are presented in this chapter and include: user and task analysis,...
Chapter
This chapter introduces a design process for developing useful information communication technologies for the human services. Key to the success of the design process is an in-depth knowledge and understanding of user needs and requirements. The stages involved in the design process are presented in this chapter and include: user and task analysis,...
Chapter
This chapter introduces a design process for developing useful information communication technologies for the human services. Key to the success of the design process is an in-depth knowledge and understanding of user needs and requirements. The stages involved in the design process are presented in this chapter and include: user and task analysis,...
Conference Paper
Making an informed decision on whether an individual is suited to undertake an educational course or industry training programme can be very frustrating. When dealing with young adults at different cognitive skill levels, it is important to be able to identify and distinguish between their knowledge/competency levels, mostly on the basis of the evi...
Article
This chapter explores technological developments in the human services and the educational require- ments of a skilled labor force. It is argued that learner experiences can be enhanced by adopting a blended approach that includes face- to- face and online activities. Careful planning is required that matches desired learning experiences and learne...
Article
Web-based technologies offer opportunities to enhance the design of online learning environments. As a result, many museums around the world are now adopting ICT tools that emphasise the use of Web-based multi-media, which enrich and fulfil their visitors' learning experiences. Nevertheless, awareness of the complexities of human computer interacti...
Conference Paper
Full-text available
The goal of this doctoral study is to identify the information and communications technology (ICT) literacy level of trainee teachers in Malaysia by investigating their cognitive and technical ICT proficiency. Questionnaires will be used to identify respondents’ background and self-asses their ICT knowledge. Then, a simulative task will be use to e...
Article
Full-text available
Information and communications technology (ICT) tools have completely altered the way museum curators design many of their exhibits. The literature reveals many interesting studies which explain the unique nature and characteristics of the Web-based environment that provide many educational advantages. As a consequence, online learning is now an im...
Chapter
This chapter introduces a design process for developing useful information communication technologies for the human services. Key to the success of the design process is an in-depth knowledge and understanding of user needs and requirements. The stages involved in the design process are presented in this chapter and include: user and task analysis,...
Article
This paper describes a case study of an innovative application of Short Messaging Service (SMS) technology in the higher education sector to enable students to access administrative and assessment information. Moreover, staff can send class group reminders and assessment feedback in the form of tabulated results. The rationale behind the SMS pilot...
Article
The impact of incorporating mobile technology to enhance student access to course information has been investigated to determine the effectiveness of an on-demand Short Messaging Service (SMS) tool that provides an information exchange between an Australian University and their students. In particular, an evaluation of the impact that information c...
Article
Full-text available
The purpose of this paper is to discuss the usefulness of short message service (SMS) to provide academy information services. As ubiquitous technology beckons to entice early adopters; even with the best planning in place, predictable outcomes remain a fallacious fantasy. The Ciborra hospitality (Xenia) metaphor provides a useful linguistic framew...
Conference Paper
Traditionally, evaluations for accessibility have been user-centered, based on guidelines and standards that are also user-centered. An argument is made for putting the needs of developers and programmers at the center of any accessibility evaluation process. Current practice in industry is briefly considered, including the roles of accessibility c...
Article
Information and communications technologies (ICT) are widely believed to offer new options for Web-mediated courseware design. Multimedia and online courseware development accentuates a belief that highly graphical (or visual) delivery media will meet the individualised instructional requirements of diverse student cohorts. While most electronic co...
Article
There is increasing evidence of skill shortages in Australian commerce and industry, as global competition, changes in technology and in Government regulation place greater demands on company employees. There is, consequently, strong corporate interest in new educational paradigms, such as e-Learning, particularly web-based education, to maintain s...
Article
The development of high level skills across the workforce is expensive and requires major investment from individuals, governments and employers. Traditionally, employers view training as an expensive solution that is implemented to fix problems. This paper brings forward a research project that is designed to develop a theory of Web-mediated learn...
Conference Paper
The educational research community attracts practitioners and policy makers interested in both consuming and producing high quality educational research methodologies. Over time, research findings significantly contribute to continuing educational theory as well as educational management and professional practice. Until now researchers have been ab...
Article
Ever since the enthralling book Rethinking University Teaching: A Framework for the Effective Use of Educational Technology (Laurillard, 1993) the literature has burst forth with a plethora of new and exciting ways for teacher and student use of information and communications technology (ICT) to enhance learning. Our chapter mirrors the enormous sp...
Article
This chapter introduces project management as a pivotal tool that underpins successful information systems design. It argues that the strength of the human-dimension of humancomputer interaction (HCI) is often omitted by system designers. It discusses some of the issues that arise when dealing with a multi-disciplined project team. These include de...
Book
Enhancing Learning Through Human Computer Interaction is an excellent reference source human computer interaction (HCI) applications and designs. This Premier Reference Source provides a complete analysis of online business training programs and e-learning in the higher education sector. It describes a range of positive outcomes for linking informa...
Chapter
This chapter represents a discussion on the interactivity of how people think and react to instructional materials in general, in the light of how this interaction may be affected by multimedia. Grounded in instructional design, where first principles take a fine grained approach to identify the learning/instructional context; this chapter provides...
Article
This chapter describes a learning environment that implements a learning design that promotes an adaptive approach toward e-learning. A theoretical model describes the interactive components of an e-learning environment. This model can be used as a designing tool for implementing an effective framework to support the social aspects of human-compute...
Conference Paper
Full-text available
This paper explores the design and application of information communication technologies and human computer interaction for people recovering from severe mental illness wishing to gain employment. It is argued bias, misinformation and disinformation limit opportunities for people recovering from mental illness who are seeking employment. Issues of...
Article
Full-text available
Ethnic and racial tensions are aggravated by social inequities. The media unwittingly feeds this dilema. Look at how often we are directed to the internet for further information. While exploring the internet may be easier for some computer users, others demonstrate a complete avoidance for this type of knowledge exchange. Misunderstandings that oc...
Chapter
This chapter represents a discussion on the interactivity of how people think and react to instructional materials in general, in the light of how this interaction may be affected by multimedia. Grounded in instructional design, where first principles take a fine grained approach to identify the learning/instructional context; this chapter provides...
Article
Full-text available
Our approach to flexibility means offering options to the learners while maintaining the best of both instructor-led classroom sessions and work-oriented or practical activities, with both supported by a Web system. A pedagogical approach that fits well with flexibility is one where the learners themselves contribute potential learning objects via...
Article
Full-text available
Looking for work is complex. It involves a synthesis of decisions relating to many separate job- seeking tasks, requiring discrimination of how an individual's skills match the job description, whether the salary offered is acceptable, location of the work and the logistics of arranging suit- able transport. These job-seeking tasks are even more di...
Conference Paper
Looking for work is complex. It involves a synthesis of decisions relating to many separate jobseeking tasks, requiring discrimination of how an individual’s skills match the job description, whether the salary offered is acceptable, location of the work and the logistics of arranging suitable transport. These job-seeking tasks are even more diffic...
Conference Paper
The management of Web-mediated learning environments is complex. There are many ontological facets to account for in defining the interacting variables. Instructional designers need to be ready to correctly identify and unravel each variable [1]. A meta-knowledge processing model has been proposed to facilitate the courseware design process to enha...
Conference Paper
The challenge of human-computer interaction forces educationalists to think of new ways to understand the social, historical and contextual nature of learning. Discussion and exchange of ideas enable learners to learn together. However, the granularity of the Web-based learning context is extensive; consequently, e-courseware design faces new dilem...
Article
Web-based education brings many new challenges. None more pressing for courseware design than the need for domain independence. Not nearly enough is known of how to go about achieving this. There are many issues involved. Institutions and private consortia are currently wrestling with the management challenge without offering a choice of learning m...
Article
Full-text available
The emerging trend for taking a more collaborative approach to life-long learning is picking up pace. So, too, is the rate at which online learning systems are implemented by novice courseware designers. Nevertheless, if we want to sustain the momentum, we must understand more about how to manage the computer–human interaction (CHI) and, henceforth...
Conference Paper
The purpose of this paper is to open a discourse on the broad scope of e-Learning. The authors provide an overview of a much larger debate—mindful that the consequential topics are far reaching. The discussion first deals with the need to utilize meta-knowledge within the context of Web-based learning providing the background for the process of sco...
Conference Paper
Asynchronous learning environments currently support individual training needs, reflecting the limitations of online instructional materials. Contemporary approaches to instructional design are hampered by the failure to recognise and accommodate the cognitive processes necessary for online learning, specifically the interactive effects between cog...

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