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The Psychology of the COVID-19 Pandemic:
A Group-Level Perspective
Cheri L. Marmarosh
The George Washington University
Donelson R. Forsyth
University of Richmond
Bernhard Strauss
University Hospital, Jena, Germany
Gary M. Burlingame
Brigham Young University
Objective: The coronavirus disease (COVID-19) threatened not only people’s physical
health but also every aspect of their psychological well-being: from their struggle to
avoid contracting the disease, to their coping with the disruption of the normal course
of their lives, to the trauma they endured when the virus took the lives of those they
loved. The objective of this article is to consider the group-level processes that sustain
people’s physical and psychological well-being during COVID-19. Method: Applying
group dynamic and group therapy theory and research, we explore why COVID-19
spread so rapidly. We also explore how people cope with prolonged social isolation,
distress, and social inequities, as well as how people deal with the psychological trauma
of the disease, which includes heightened levels of depression, anxiety, substance
abuse, and complicated bereavement. Results: Researchers and theorists suggest that
human beings are fundamentally social, and the need to gather with others is extremely
important, especially during times of distress. The need to belong as well as the
importance of reducing loneliness during uncertain times often encourages people to
connect, despite recommendations to remain socially distant. Conclusions: Group
treatment options developed by group psychotherapists are effective at reducing de-
pression, anxiety, complicated grief, and stress. We conclude by examining the grow-
ing impact of online groups and the many ways that these groups help people improve
their psychological well-being during the COVID-19 crisis.
Highlights and Implications
• Group dynamic theorists and researchers provide important contributions to the
understanding of the prevention of COVID-19. Group dynamics explain why
some people perceive less of a threat and why some people refuse to wear face
masks or social distance.
• Group psychotherapy researchers and practitioners describe the importance of
group leadership, group cohesion, and the effects of loneliness and social
isolation on people coping with COVID-19.
XCheri L. Marmarosh, Department of Psychology,
The George Washington University; XDonelson R.
Forsyth, Jepson School of Leadership Studies, Univer-
sity of Richmond; Bernhard Strauss, Institute of Psycho-
social Medicine, Psychotherapy and Psycho oncology,
University Hospital, Jena, Germany; XGary M. Bur-
lingame, Department of Psychology, Brigham Young
University.
Correspondence concerning this article should be addressed to
Cheri L. Marmarosh, Department of Psychology, The
George Washington University, 1922 F Street, Wash-
ington, DC 20008. E-mail: cmarmarosh@gmail.com
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Group Dynamics:
Theory, Research, and Practice
© 2020 American Psychological Association 2020, Vol. 24, No. 3, 122–138
ISSN: 1089-2699 http://dx.doi.org/10.1037/gdn0000142
122
• Given the mental and physical health challenges we face with COVID-19, online
group and group therapy interventions are becoming more prevalent. The
importance of future studies examining the effectiveness of online groups (both
support and therapy) are necessary. We also need studies that examine what
individual difference variables influence the effectiveness of online group inter-
ventions, such as age, race, class, ethnicity, culture, attachment style, and level
of isolation.
• One of the main implications of this article is that it is critical to examine the
group-level factors that influence how we navigate a pandemic. Groups influ-
ence how we prevent the transmission of COVID-19, how we sustain ourselves
during periods of social isolation, and how we address the effects of complicated
bereavement, trauma, illness, social inequities, unemployment, anxiety, and
depression.
Keywords: group therapy, COVID-19, pandemic, group dynamics
On March 11, 2020, the World Health Orga-
nization (WHO) declared the severe respiratory
syndrome coronavirus COVID-19 a pandemic.
A devastating disease, the virus caused respira-
tory collapse, inflammation, and organ failure,
resulting in the death of over half a million
people in the first 6 months of the pandemic.
With no known cure or vaccine available, the
threat seemed dire but also unavoidable. Peo-
ple’s lives were substantially disrupted as ev-
eryday interactions were replaced by prolonged
periods of isolation and loneliness. Most social
activities, such as school and work, were sus-
pended, as were many sources of general life
satisfaction and happiness, such as leisure and
recreational activities. As the disease intensi-
fied, researchers documented elevated levels of
depression and anxiety, increases in intrusive
thoughts and sleep disturbances, substantial and
negative changes in feelings and emotional re-
sponsiveness, and substance abuse (e.g., Wang
et al., 2020). It is difficult to identify any aspect
of people’s psychological experiences that was
not significantly influenced by the disease.
Understanding and responding effectively to
the psychological impact of the pandemic re-
quires recognizing and intervening to undo the
chaos it wrought on individuals’ adjustment, but
here we focus on the group-level processes per-
taining to the prevention, maintenance, and res-
toration (after loss) of psychological well-being
before, during, and after the pandemic. The
pandemic attacked not just individuals but also
their relationships and the groups that sustain
those relationships, including their families,
work groups, and friendship circles. To cope,
social isolation was mandated, but that mandate
separated people from the groups that sustain
them. As sheltering in place wore on, the isola-
tion strained the resources of people’s remain-
ing alliances, including their families and clos-
est friendships. The illness was also, in many
cases, a fatal one and so permanently changed
the nature and structure of many people’s
groups and relationships. Specifically, we draw
on the psychology of groups and their dynamics
to (a) explain how people reacted to the threat of
the virus (e.g., coping with health threats, in-
creasing compliance with health mandates); (b)
suggest ways to counter the negative psycho-
logical side effects people may experience dur-
ing the pandemic (e.g., dealing with social iso-
lation, reducing stress in quarantined groups);
and (c) help individuals deal with the psycho-
logical consequences of the pandemic experi-
ence, including the loss of friends and loved
ones to the disease (e.g., coping with grief).
This focus on group-level processes does not
assume individual-level processes need not be
considered but instead only seeks to redress the
tendency to stress individual approaches rather
than interpersonal ones. All too often, analyses
focus on individual prevention strategies such
as wearing a mask, individual factors that influ-
ence health risks such as age, and individual
interventions to cope with distress such as one-
on-one counseling. The current analysis, in con-
trast, serves as a reminder that people are sub-
stantially influenced by group interactions and
of how extremely important groups can be when
123GROUP AND COVID-19
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preventing and treating people who are suffer-
ing during COVID-19. In 2018, the American
Psychological Association’s Commission for
the Recognition of Specialties and Proficiencies
in Professional Psychology recognized group
therapy as a specialty. This recognition empha-
sized the importance of group dynamics and the
benefits of group interventions that are critical
to mental health and relevant to coping with
COVID-19. Although there may not be research
that has studied the group factors directly re-
lated to prevention or intervention and COVID-
19, we can apply the knowledge we have from
years of group theory and research to this pan-
demic. Group theory, research, and practice has
important implications for how we try to control
the spread of COVID-19, facilitate coping with
the virus, and intervene when the public strug-
gles with job loss, mental illness, health dispar-
ities, and complicated grief.
Prevention: Minimizing the Risk of
Contracting COVID-19
COVID-19, a highly communicable disease,
has spread worldwide. Authorities, recognizing
the magnitude of the threat, warned citizens of
the infection and proposed a series of nonphar-
maceutical interventions (NPIs) to limit conta-
gion (e.g., stock sufficient food and water, se-
cure medical supplies, and avoid travel to
destinations where the virus was emerging).
These NPIs were crucially important for con-
trolling the spread of the disease, and the num-
ber of cases was lower in places where people
prepared diligently (e.g., Brauner et al., 2020).
However, many people failed to accurately as-
sess the magnitude of the threat and heed re-
peated reminders to minimize that threat. Al-
though studies of how people prepare for
impending crises have identified a number of
psychological processes that can work to inter-
fere with proactive responses, including unreal-
istic optimism, diminished self-efficacy, and
avoidance of information pertaining to the
threat (Shepperd, Klein, Waters, & Weinstein,
2013;Stewart, 2015;Sweeny, Melnyk, Miller,
& Shepperd, 2010), these psychological pro-
cesses were amplified by group-level processes
that caused individuals to misjudge the magni-
tude of the threat and join together with others
when they should have practiced social distanc-
ing.
Reassurance or Accuracy
People encountering a threat usually respond
to minimize that threat, particularly if they be-
lieve the threat to be highly probable and the
outcome to be severely negative and if the steps
to take to reduce the threat are considered effi-
cacious (e.g., Floyd, Prentice-Dunn, & Rogers,
2000). Their estimates of likelihood, severity,
and response efficacy are determined by the
objective, factual claims of authorities—such as
warnings from the Centers for Disease Control
and Prevention (CDC)— but also by the actions
and reactions of those around them. For exam-
ple, even though the CDC may warn that
COVID-19 poses a great risk to health, individ-
uals may reject that information if it is incon-
sistent with the estimates of those they associate
with on a regular basis (e.g., family members,
coworkers, social network connections). Stud-
ies of social comparison processes suggest in-
dividuals strive for accuracy but that they also
show a preference for reassuring, comforting
information. In the case of COVID-19, associ-
ating with people who suggested that the virus
was only as threatening as the flu or even a hoax
resulted in an incautious response to the virus
(e.g., Erceg, Ružojcˇic´, & Galic, 2020).
Individuals’ miscalibrated estimates of threat
potential could have been adjusted as they dis-
cussed their estimates with other people, but
error checking is often overlooked as groups
share information. Groups can manifest ratio-
nality as they pool information to reach the best
decision possible (e.g., Larson, 2010), but too
often people overshare ideas that are common
within the group. If many individuals in the
group are aware of some fact, datum, or case,
the group will spend an inordinate amount of
time discussing those inputs and fail to consider
ideas and information held by only a few indi-
viduals in the group. In consequence, groups too
often fail to make the best choice— one that is
fully informed by all the available information.
In the case of COVID-19, even if some mem-
bers of the group are aware of data that accu-
rately signal the magnitude of the threat, their
voices will not be heard as the group discusses
the crisis (Stasser & Abele, 2020).
Unfortunately, people do not recognize the
extent to which their opinions, beliefs, and be-
haviors are influenced by those around them
(Cialdini, 2005). They often assume that they
124 MARMAROSH, FORSYTH, STRAUSS, AND BURLINGAME
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have objectively reviewed the facts and have
based their response on this rational analysis,
when in actuality, their responses are deter-
mined by social comparison biases, overreli-
ance on shared information, and conformity to
group norms. For example, the data that they
themselves gather locally—from those they in-
teract with—tend to influence people even more
than they realize. As Zell and Alicke (2010)
discovered in their studies of the local domi-
nance effect, people’s judgments are more in-
fluenced by their close social contacts rather
than the more diffuse data based on the re-
sponses of thousands of people. Yet when asked
to describe their metacognitive processing of
the information, people were certain that they
were relying on the data from the highly repre-
sentative sample rather than the anecdotal case
data provided to them by their associates.
Socializing or Quarantining
Because there was no known cure for the
disease, nor a vaccine that would prevent infec-
tion, public health authorities relied on NPIs to
limit the spread of the disease within the popu-
lation. In particular, the CDC advised individu-
als to maintain social distance (www.cdc.gov/
coronavirus/), and state officials included this
requirement in the health mandates.
NPIs were medically necessary, but limiting
individuals’ contact with other people blocked
them from the primary means of coping with the
stress of traumatic events: their groups. Those
who study mental health— clinical, counseling,
community, and health psychologists, social
workers, and psychiatrists— have long recog-
nized the relationship between groups and
members’ psychological well-being. Theory
and research suggest that people need to be
connected to other people and that, if these
connections are severed, they experience signif-
icant psychological distress. As Baumeister and
Leary (1995) suggested, humans have a power-
ful need to belong: “a pervasive drive to form
and maintain at least a minimum quantity of
lasting, positive, and impactful interpersonal re-
lationships” (p. 497). They likened the need to
belong to other basic needs, such as hunger or
thirst. Individuals therefore, under most circum-
stances, resist isolation and seclusion; they
choose to affiliate with others rather than be
alone.
This need to belong is strongest when people
face a stressful, uncertain future. In times of
trouble, such as illness, catastrophe, natural di-
saster, or financial upheaval, they seek out com-
fort and support by joining with other people
(Rofé, 1984). Decades of research on coping
confirms the stress-affiliation effect: People
seek out others as a coping mechanism to ac-
quire reassuring information germane to the
threat, secure emotional support, and acquire
tangible aid (Aspinwall & Taylor, 1997;Cohen
& Wills, 1985;Hill, 1987). This reaction is, in
most cases, an adaptive one, for affiliating with
others reduces morbidity and mortality, modu-
lates key neural and biological responses to
stress, and reduces the negative effects of major
stressful life events (see Taylor, 2011 for a
review). However, in the case of a threat of a
contagious disease, the need to belong compels
individuals to seek out association with others
even though that association is unhealthy.
In consequence, despite warnings to avoid
groups, many people continued to join them,
even though that risky socializing provided the
disease the opportunity to spread from the in-
fected to the uninfected. When surveyed after
the CDC released its guidelines of social dis-
tancing (March 17–20, 2020), many people re-
ported actions that were inconsistent with the
mandate: They were continuing to join with
others in face-to-face social groups, sit side by
side in public settings, and take part in large
social gatherings without face coverings (R.
Forsyth, 2020). These individuals, in general,
were not the people in the sample who felt they
were unlikely to contract the illness or those
who believed they would survive the illness. In
fact, recognition that the virus was a significant
health threat and that they would likely contract
it were associated with more, rather than less,
risky socializing. Disregarding the mandate to
socially distance was also associated with dis-
positional differences in respondents’ prefer-
ence to join with others when stressed (Hill,
1987). Those who engaged in risky socializing
were also people who were more likely to agree
with statements such as “If I feel unhappy or
kind of depressed (stressed), I usually try to be
around other people to make me feel better” and
“One of my greatest sources of comfort when
things get rough is being with other people”
(Hill, 1987, p. 1011).
125GROUP AND COVID-19
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Compliance or Resistance
As the number of COVID-19 cases increased,
the CDC urged individuals to continue taking
precautions to minimize the spread of the virus,
including maintaining social distance, avoiding
groups, and wearing face coverings. However,
many people resisted this mandate. Churches
continued to hold services, people congregated
in parks, beaches, and clubs, and travel re-
sumed. The CDC’s requirement to wear face-
covering became, over time, a contentious, po-
litically charged issue, and the media reported
multiple incidents of confrontations between
the masked and unmasked (McKelvey, 2020).
In some cases, large groups of people gathered
publicly to protest the mandates, displaying a
marked consistency in their actions and atti-
tudes.
No one factor distinguishes those who ad-
opted the mandated NPIs and those who re-
sisted. Some who refused to comply did not
think the disease was a significant threat to
them, personally (e.g., Harper, Satchell, Fido, &
Latzman, 2020). Individuals with certain
traits—such as elevated levels of narcissism and
psychopathy— complied less than people
whose personalities did not include these dark
triad characteristics (Nowa et al., 2020). How-
ever, group-level processes likely also gener-
ated this marked variance in response to the
CDC’s NPIs. The pandemic restricted people’s
contact with other people, and so reduced the
density and heterogeneity of their social net-
works. This isolation, combined with the ten-
dency to maximize cohesion during periods of
stress, likely resulted in both polarization and an
increased identification with the group and its
norms. Those norms, in some cases, stressed
compliance: that taking steps to minimize the
spread of the virus was the socially approved
course of action, and that not complying would
be considered unusual and inappropriate. But in
some social groups, noncompliance became the
norm. These groups maintained that govern-
ment authorities had no right to curtail people’s
freedom to assemble, travel, and work, and so
wearing a mask in public or quarantining was
considered socially indefensible by the mem-
bers of these groups. In consequence, noncom-
pliance came to be associated with group iden-
tity. As social identity theory suggests, when
people categorize themselves as members of a
particular group they subsequently strive to act,
think, and feel in ways that they believe are
prototypical for a member of that group (Hogg,
Hains, & Mason, 1998). Sustained, psycholog-
ically, but this collectively shared social iden-
tity, those who resisted compliance acted in
ways that spread rather than controlled a deadly
disease (D. Forsyth, 2020).
Protection: Coping During the
COVID-19 Crisis
How do we endure when forced to cope with
the long-term effects of a pandemic like COVID-
19? We have addressed the challenges to prevent
the spread of the disease, but there are other strug-
gles caused by COVID-19. There is the stress of
isolation on groups of people, such as families
who are sequestered from the outside world.
There is also ongoing risk of getting sick, job loss
and financial insecurity, and the death of loved
ones. Not to mention the stress of racial and
economic inequities and an overwhelmed
health care system. Psychologists have stud-
ied the impact of each of these on well-being,
and they provide important guidance as we
navigate the ways social groups and group
therapy can help people cope.
Experiences in Isolated Groups: The Value
of Cohesion
During COVID-19, many families were iso-
lated from the outside world. How did people
cope when their social networks shrink from
many to very few? Did they seize this time of
enforced togetherness to strengthen their attach-
ments to one another—to share, support, and
appreciate each other? Or did boredom, tension,
and conflict grow with each passing day?
Studies of groups that have spent long peri-
ods of time in isolation, such as teams stationed
in Antarctica and explorers living for months on
end in a confined space, suggest that some
groups will prosper, but others will falter under
the strain. During the International Geophysical
Year (1957–1958), for example, several coun-
tries sent small groups of military and civilian
personnel to outposts in Antarctica. These
groups were responsible for collecting data
about that largely unknown continent, but the
violent weather forced the staff to remain in-
doors most of the time. As months went by with
126 MARMAROSH, FORSYTH, STRAUSS, AND BURLINGAME
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little change in their situation, morale declined
and group members’ initial friendliness, good
humor, and sensitivity were replaced with leth-
argy, low morale, grouchiness, and boredom.
Other groups, however, manage to prosper
when cut off from the outside world. Some of
the isolated groups studied by researchers at the
Naval Medical Research Institute in Bethesda,
Maryland, for example, responded quite posi-
tively when sequestered. These researchers con-
fined pairs of volunteers to a 12-by-12-foot
room with no means of interacting with anyone
outside of that space—no computer, no Internet,
no media. Some of these groups imploded—
they insisted they be released from the study
after only a few days. Others, however, thrived.
Over the course of the isolation, their reliance
on one another strengthened, as did their satis-
faction with their circumstances. They shared
concerns and worries about how they were deal-
ing with the isolation and made adjustments
whenever conflicts and tensions arose. They set
up schedules of activities, even agreeing on a
plan of action for meals, exercise, and recre-
ation. Cooperation, then, was critical. As one
person who spent considerable time in an iso-
lated group in an underwater habitat, SEALAB,
explained, “If we hadn’t had a real compatible
group there might have been a lot of hard feel-
ings. Everybody was cooperative. They all
worked and helped each other as much as pos-
sible. I think it was a real good group” (Radloff
& Helmreich, 1968, p. 82). The successful
groups also avoided one of the symptoms of
maladaptive responding displayed by the less
successful groups: withdrawal. The members of
groups that did not cope well with isolation,
over time, tended to stop interacting with each
other—they cocooned instead of communicat-
ing, collaborating, cooperating, and caring for
one another (Radloff & Helmreich, 1968).
What we can learn from this study of groups
in isolation is that group cohesion is one of the
factors that helps groups survive during times of
distress. It is the glue that keeps people together
when things are challenging in the group, such
as conflict within the group. During this pan-
demic, many people have been in groups such
as health care workers helping patients with
COVID-19, employees engaging in online
zoom meetings, or families socially isolating
together. It is important for us to understand
how to facilitate cohesion within these groups
and to tolerate conflict when it surfaces. Group
researchers and therapists have long recognized
the importance of group cohesion and studied
how it facilitates safety and the ability to toler-
ate tensions in the group (Yalom & Leszcz,
2005).
The bonds between the members of cohesive
groups are strong and not easily broken, and
these bonds sustain members’ sense of well-
being. Several studies have indicated that cohe-
sion positively correlates with an elevation in
members’ self-esteem, reduced symptoms, and
higher rates of goal attainment (Braaten, 1989;
Budman et al., 1989;Tschuschke & Dies,
1994). In families, cohesion is negatively re-
lated to loneliness, and family cohesion also can
decrease loneliness for family members (Fuji-
mori, Hayashi, Fujiwara, & Matsusaka, 2017).
A meta-analysis examining the relationship be-
tween cohesion and group therapy treatment
outcome in 40 studies indicated that cohesion
significantly related to outcome in both inpa-
tient and outpatient settings (Burlingame, Mc-
Clendon, & Yang, 2018).
How do we foster cohesion in groups? This is
an important question, and group dynamic re-
searchers and group therapists have focused on
the impact of empathy in the group. Johnson,
Burlingame, Olsen, Davies, and Gleave (2005)
found that empathy by leaders and/or members
related to perceived positive relationships
within the group. Researchers also have shown
that leaders who promote interpersonal interac-
tion and prioritize the cultivation of cohesion
also facilitate a greater bond between members
(Burlingame et al., 2018).
One of the most inhibiting leadership factors
is the leader’s inability to tolerate emotional
reactions (Mikulincer & Shaver, 2016). Failure
to be able to express or accept caring, to address
conflict, or to explore members’ avoidant be-
haviors (e.g., missed sessions/tardy behavior)
negatively influences the development of cohe-
sion within a group (Yalom & Leszcz, 2005).
Social psychologists found that the more a
leader engaged in avoidant behaviors, such as
dismissing vulnerability/avoiding members’
needs, the less group members rated group co-
hesion (Davidovitz, Mikulincer, Shaver, Izsak,
& Popper, 2007). Similarly, Smokowski, Rose,
Todar, and Reardon (1999) found that dropout
from the group increased when group members
127GROUP AND COVID-19
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experienced group leaders as not adequately
supporting or protecting them.
During COVID-19, people are often interact-
ing in groups. Many are cloistered with family
for long periods of time in isolation, medical
teams are working together in high-stress situ-
ations, and government groups are negotiating
supplies to protect health care workers. It is
helpful to recognize how the research on cohe-
sion can influence these groups. To increase
cohesion within these groups, one needs to have
leaders who invite open conversations among
members that encourage differences and dis-
agreements (Burlingame, Fuhriman, & Johnson,
2002;Yalom & Leszcz, 2005). In medical
teams, cohesion is critical. Brindley, Mosier,
and Hicks (2020) studied how clear tasks and
preparation enhanced cohesion, which is neces-
sary when establishing an airway for patients
sick with COVID-19. In all groups, there needs
to be an awareness of the impact of race, eth-
nicity, and culture (DeLlucia-Waack, 2011).
Leaders who are not able to help the group
examine and resolve conflicts around diversity
will have members experience discrimination
and prejudice in the group that is likely to erode
group cohesion.
Loneliness and the Benefit of Groups
When the public is required to social distance
to protect others and oneself from exposure to a
virus, there is a likelihood that some people will
experience more isolation and loneliness, while
others can social distance and remain socially
connected. We know that being socially con-
nected positively influences psychological and
emotional well-being, physical health (Uchino,
2006), and life expectancy (Holt-Lunstad,
Smith, Baker, Harris, & Stephenson, 2015;
Shor, Roelfs, & Yogev, 2013). Unfortunately,
many people may not be as fortunate and will
experience disconnection and isolation that
causes depression, anxiety, and stress (Bai et al.,
2004;Mihashi et al., 2009). Brooks et al. (2020)
reviewed the effects of quarantine and found
that there were long-lasting effects of being
quarantined that exist years later, especially for
health care workers, and these effects included
avoiding people who could be sick and avoiding
work.
Researchers have shown that loneliness can
have long-term deleterious effects, and it is a
subjective experience. People can feel alone
even when with their families or in groups.
Holt-Lunstad et al. (2015) found, even after
accounting for multiple factors, that increased
likelihood of death was 26% for reported lone-
liness, 29% for social isolation, and 32% for
living alone. The results indicated no difference
between objective and subjective measures of
social isolation when predicting mortality. It
seems as though any kind of loneliness can be a
health risk. This is especially important during
COVID-19 when people are distancing and
feeling more isolated.
We know that joining groups is one way
individuals can cope with loneliness and isola-
tion (Forsyth, 2018). When people struggle with
these feelings, they often seek out support
groups to feel less alone (Forsyth & Elliott,
1999). In addition to support groups, people
seek out group psychotherapy to help them feel
less alone and to address important issues.
Yalom and Leszcz (2005) describe how being
with others in the group who experience similar
feelings is one of the most curative aspects of
groups.
One subset of the population that has been hit
particularly hard is the elderly. The elderly are
required to socially isolate more to prevent se-
rious illness and are more likely to feel more
isolated. Researchers have applied a psychoso-
cial group intervention for lonely older people,
and it has been effective at increasing social
activation, new friendships, and remaining in
the group, as well as improved well-being and
subjective health and decreasing need for health
services (Supiano & Luptak, 2014).
Unemployment, Financial Loss,
and Group Support
One of the major stressors for individuals
during a pandemic is job loss, the requirement
to stay home, and the rise in unemployment.
According to Brooks et al. (2020), financial loss
during quarantine related to psychological dis-
orders, anger, and anxiety. They also found that
delays in receiving government funding and
having a lower income in general before the
quarantine had a negative impact.
Groups provide support for those during
times of layoff, and spending time with fellow
coworkers can facilitate coping (Cooper, 1981).
Social support also has been shown to moderate
128 MARMAROSH, FORSYTH, STRAUSS, AND BURLINGAME
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the effects of involuntary job loss (Caravan,
Gallo, & Marshall, 2020), but this was related to
race, education, and prior social support before
the loss of employment. In essence, White, ed-
ucated individuals with prior social support
benefited the most from social support after
involuntary job loss to reduce depression. The
findings expose the different experience of job
loss during a pandemic and the importance of
examining how job loss and unemployment due
to COVID-19 affect people differently depend-
ing on economic status and race.
Social Inequality and Groups
to Promote Change
As we started to see who was impacted most
by COVID-19, we learned that not everyone
was affected the same way. Minorities, espe-
cially Black minorities, had the highest rate of
mortality in major cities that were hit hard by
the virus. According to Yancy (2020), 50 –70%
of COVID deaths were Black individuals even
when they represented 14 –30% of the total pop-
ulation of a city. A similar pattern is found
globally with predominantly Black countries
having the greatest infection and death rate
compared to predominantly White countries. Is-
sues of racism, discrimination, and health care
inequities add incredible stress to individuals
and relate to mental (Carter & Forsyth, 2010;
Murali & Oyebode, 2004;Schwartz, 2017) and
physical health (Sacker, Head, Gimeno, & Bar-
tley, 2009). They also relate to coping with the
additional trauma of COVID-19.
Although discrimination by groups has a neg-
ative impact on health (Pascoe & Smart Rich-
man, 2009), groups also can provide a resource
for minorities and marginalized populations.
Belonging to groups with others who have sim-
ilar experiences increases a sense of belonging
and provides support. Groups that invite people
of different backgrounds and identities also pro-
mote social justice and change. Frantell, Miles,
and Ruwe (2019) reviewed the importance of
intergroup dialogues and that bringing people
with different identities together fosters inter-
group relationships, develops self-awareness,
and promotes social justice. These types of
group conversations are critical during COVID-
19, when we are also facing a time when we are
seeing higher mortality of minorities, health
care inequalities, and increased racism.
Complicated Bereavement and Group
Intervention
During COVID-19, many people lost loved
ones suddenly from the virus and were not able
to comfort their dying family members or en-
gage in funerals with family and friends. The
lack of support, religious rituals, and physical
proximity to family has led some to experience
complicated bereavement (Burke & Neimeyer,
2013). Complicated bereavement occurs when
individuals have an intense grief response that
lasts longer and eventually influences one’s
daily functioning. Mayland, Harding, Preston,
and Payne (2020) reviewed studies of prior pan-
demics and found that the multiplicity of the
losses, inability to say “goodbye,” and disrup-
tions in the social connections all contributed to
complicated bereavement during pandemics.
They suggested that providing group connec-
tions and increasing support would help people
during COVID-19.
Groups have been used effectively to help
people cope with grief and loss (Maass, Hof-
mann, Perlinger, & Wagner, 2020;Piper,
Ogrodniczuk, Joyce, & Weideman, 2011). They
provide emotional support and hope and reduce
depression caused by isolation. Supiano,
Haynes, and Pond (2017) did a qualitative study
of members in a short-term grief group and
found they were able to help facilitate meaning
out of catastrophic grief experiences. During
COVID-19, online groups have been used to
provide support to health care providers (Wal-
lace, Wladkowski, Gibson, & White, 2020) and
individuals struggling with the loss of a loved
one (Sun, Bao, & Lu, 2020). Wallace et al.
(2020) recommend online support groups for
those individuals providing palliative care for
those who are dying of COVID-19. Knowles,
Stelzer, Jovel, and O’Connor (2017) examined
the effectiveness of a virtual support group for
the elderly experiencing the loss of a spouse and
found that the members had better sleep, less
depression, less ruminations of the spouse, and
less loneliness after the group intervention.
Mayland et al. (2020) suggests that providing
technologically assisted social support during
illness, prior to death, and after the loss could
decrease complicated mourning. They recom-
mend online group-related support during
COVID-19 that includes family gatherings and
religious rituals involving the community.
129GROUP AND COVID-19
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Restoration: Group Therapy Intervention
During COVID-19
When people are suffering, groups provide
healing. They bring hope, decrease isolation,
and connect us to something bigger than our
own pain and loneliness (Yalom & Leszcz,
2005). That is why it is not surprising that group
therapy is one of the most effective treatments
to restore us during and after COVID-19.
General Evidence of Group Therapy
Group therapy has been recently described as
a “triple E treatment” (Burlingame & Strauss, in
press;Yalom & Leszcz, 2005). It is effective,
equivalent, and efficient. Randomized clinical
trials (RCTs) have shown it to be effective when
contrasted with no-treatment controls. A recent
meta-analysis of nearly 50 RCTs that contrasted
individual and group therapy formats using
identical patients, treatments, and dose pro-
duced equivalent outcomes compared to indi-
vidual treatment (Burlingame, Seebeck, Janis,
et al., 2016). Furthermore, equivalence also has
been found when group therapy is contrasted
with other bona fide treatments for common
anxiety and mood disorders (Burlingame &
Strauss, in press). Finally, when one considers
therapist time and treatment cost, group therapy
is a more efficient treatment when compared to
individual therapy (Burlingame et al., 2016).
COVID-19: Evidence Base for
Group Therapy
Global (WHO) and national health care agen-
cies (CDC) have reported an increased preva-
lence of mental problems related to COVID-19
(Qiu et al. (2020);Zhang et al., 2020). Group
interventions may be an important option to
prevent and restore mental health problems re-
lated to this pandemic. A recent review (e.g.,
Burlingame & Strauss, in press) provides ample
evidence for the efficacy of group treatment
with respect to specific psychological disorders
that may be triggered by the pandemic. In gen-
eral, findings from 329 randomized controlled
studies that treated 27,000 patients showed
large effects favoring group treatment over
waitlist controls and no differences to active
controls. What follows is a brief summary of
major conclusions regarding the efficacy of
group therapy for anxiety, trauma, mood, and
substance abuse disorders.
Obsessive– compulsive disorder (OCD).
Individuals suffering from OCD report aggra-
vations of their symptoms, especially fear of
contamination and excessive washing of hands
during COVID-19 (Kumar & Somani, 2020).
The lack of inhibitory control as a result of the
pandemic and its consequences is seen as one of
the roots for the increase of symptoms needing
additional treatment options. As far as group
treatment is concerned, Schwartze, Barkowski,
Burlingame, Strauss, and Rosendahl (2016)
summarized three most commonly administered
group treatment comparisons in a meta-analysis
of 12 studies and 832 adult patients: complex
cognitive– behavioral group treatment (CBGT;
13), exposure with response prevention alone
(two), and cognitive therapy (one). No signifi-
cant differences were found between group psy-
chotherapy and active treatments (e.g., individ-
ual psychotherapy, pharmacotherapy, or
common factors), and a similar pattern of find-
ings was evident on secondary outcomes (de-
pression, anxiety).
Posttraumatic stress disorder (PTSD).
China indicated that PTSD is one of the mental
health consequences of COVID-19 (Tang et al.,
2020). For example, they reported the incidence
of traumatic stress in medical staff was 27% in
a sample of 230 nurses and doctors. The entire
sample, on average, scored high in the PTSD
self-rating scale (Huang & Zhao, 2020). In a
recent meta-analysis studying PTSD (Schwar-
tze, Barkowski, Strauss, Knaevelsrud, & Rosen-
dahl, 2019), 20 group treatment studies com-
prising 2,244 individuals diagnosed with PTSD
were summarized. As expected, the clinical
characteristics (e.g., trauma type, comorbidity,
severity of PTSD, personal background of par-
ticipants) varied across studies. Nevertheless,
those receiving group treatment experienced
improvement in PTSD, anxiety, and depression
symptoms compared to no treatment (g⫽0.70).
Based on these studies, group psychotherapy
appears to be an efficacious treatment for
PTSD, although there are insufficient trials to
test for equivalence between group and individ-
ual treatment.
Anxiety disorders. Reports so far indicate
an increase of anxiety and panic symptoms and
anxiety disorders as an immediate consequence
of the COVID-19 pandemic (Huang & Zhao,
130 MARMAROSH, FORSYTH, STRAUSS, AND BURLINGAME
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2020;Rajkumar, 2020), raising the question of
how effective treatments for patients suffering
from panic and combined anxiety disorders can
benefit from group treatments. The effects of
CBGT were assessed in a recent meta-analysis
comprising RCTs of group treatments for panic
disorder (Schwartze et al., 2017). A large effect
for CBGT was found on panic and agoraphobia
symptoms when compared to no-treatment con-
trols (g⫽1.08), and no differences were found
when CBGT was compared to treatments (g⫽
0.18) including individual therapy. Over three
fourths (78%) of patients were panic-free after
group psychotherapy compared to 33% in the
waitlist control condition. Thus, CBGT appears
to be a robust treatment for panic disorder.
Major depressive disorder (MDD). As
with the other psychological disorders, an in-
crease of depressive symptoms and depressive
disorders is expected and described following
the outbreak of COVID-19 (Huang & Zhao,
2020;Rajkumar, 2020;Tang et al., 2020). It is
assumed that the feeling of a lack of control
paired with the consequences of social and
physical distancing directly affects the mood of
individuals especially in countries and regions
with high rates of cases and deaths due to the
virus. Janis, Svien, Jensen, and Burlingame (in
press) pooled the findings from 35 studies (47
comparisons) and 2,918 individuals diagnosed
with MDD who were treated with group treat-
ment, treatment as usual (TAU), medication, or
no treatment. The most frequent treatment was
CBGT (14), followed by mindfulness-based
cognitive therapy (MBCT; six) and psycho-
educational groups (PEGs; six). The combined
effect of group treatment on depression symp-
toms was large (g⫽.86) when compared to no
treatment, with patients being nearly 7 times
more likely to have improved by the end of
treatment. There was strong support for CBGT
and promising evidence supporting both MBCT
and PEGs when compared to no-treatment con-
trols.
Substance abuse disorders (SUDs). An
increase of substance abuse, especially alcohol,
has been assumed to be a consequence of
COVID-19 (Clay & Parker, 2020;Galea, Mer-
chant, & Lurie, 2020). Ornell et al. (2020) ad-
vocate a reinforcement of addiction care for
several reasons: Individuals with SUD are con-
sidered to be a population at risk for contami-
nation (e.g., due to their clinical and psychoso-
cial condition), and these individuals are also
expected to have problems with treatment ac-
cess as well as adherence due to the changes in
social life and economy caused by the pan-
demic.
Recently, a meta-analysis of RCTs focusing
on SUDs in adults (Lo Coco et al., 2019) sum-
marized 33 studies comprising 34 comparisons
with nine studies comparing group to no-
treatment controls, seven comparing group to
individual therapy, and 18 comparing group
treatment to other treatments (e.g., twelve-steps,
TAU). The group treatments included cognitive
behavioral therapy, behavioral, mindfulness, di-
alectical behavior therapy, and integrated treat-
ments. Group treatment outperformed individ-
ual therapy with moderate effects.
Groups and facilitating immune fun-
ctioning. Moreover, there may be added ben-
efit beyond the traditional psychological out-
comes given recent evidence on the impact of
group treatments on the immune system
(Shields, Spahr, & Slavich, 2020). An under-
standable consequence of the pandemic is an
increase of general and specific stress for indi-
viduals in countries with a high prevalence of
COVID-19 infections. During stress, the sym-
pathetic nervous system suppresses antiviral
processes and up-regulates proinflammatory
processes via the neurotransmitter norepineph-
rine (Slavich & Irwin, 2014). Stress responses
keep us in a constant state of fight or flight
(Sapolsky, 2004). Further, there is evidence for
psychosocial stress suppressing cellular and hu-
moral immunity and increasing nonspecific in-
flammation (Segerstrom & Miller, 2004;Slav-
ich & Irwin, 2014).
Psychosocial interventions appear to exert a
positive effect on immunity (Kim & Su, 2020).
A recent meta-analysis by Shields et al. (2020)
documents psychosocial intervention’s impact
on the immune system, which is causally in-
volved in ⬃50% of deaths worldwide (Furman
et al., 2019). Shields et al. also demonstrated
that group interventions were equally if not
more effective than individual therapy. The so-
cial milieu that groups provide may be a “mo-
tivator” to encourage attendance, which in turn
adds a supportive social environment linked to
health-related biomarkers. This social milieu
creates an opportunity to interact with affected
peers and experience therapeutic factors such as
the instillation of hope, universality, altruism,
131GROUP AND COVID-19
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interpersonal feedback, and cohesion that have
been empirically linked to better outcomes.
Online Group Therapy: Adjusting to
COVID-19
Although the online modes of group therapy
have existed, it has grown exponentially with
COVID-19 (Aafjes-van Doorn, Békès, & Prout,
2020;APA, 2020;Burlingame, Strauss, &
Joyce, 2013). As therapists shift to telehealth
during COVID-19, it is important to examine
the current group research, benefits, and limits
to online group interventions (Weinberg, 2020).
Synchronous groups. Synchronous online
groups consist of chat rooms as well as live
group conferences where participants meet with
each other and the therapist. The efficacy of
these interventions has been tested in several
RCTs with larger samples made up of different
clinical problems (eating disorders, depression,
attention-deficit/hyperactivity disorder, cancer,
social anxiety disorder, and being a victim of
family violence). Some studies support their
efficacy when compared to waitlist or TAU
conditions (e.g., Crisp, Griffiths, Mackinnon,
Bennett, & Christensen, 2014;van der Zanden,
Kramer, Gerrits, Cuijpers, 2012), while others
indicate format equivalence when compared to
asynchronous group treatments (Burlingame &
Strauss, in press). Users commonly report a
high degree of satisfaction and indicate that the
online group was an important source to in-
crease coping (Hopf, Grange, Moessner, &
Bauer, 2013;Stephen et al., 2013). These are
the types of groups being used now during
COVID-19.
Benefits and limitations of online groups.
Internet-based (group) treatments can be less
stigmatizing, especially for young people and
those with limited access to psychosocial sup-
port. Moreover, the average amount of therapist
weekly time per participant can be significantly
reduced (up to 71%) when compared to tradi-
tional CBGT (Schulz et al., 2016) and equally
effective (Tate et al., 2017). These benefits are
balanced by other ethical challenges regarding
confidentiality. Weinberg and Rolnick (2019)
described evidence that screen relations may
reduce interpersonal connections (e.g., Russell,
2015) and highlighted obstacles when one shifts
from traditional group practice to the screen.
These include (a) loss of control, (b) limited
bodily interactions, (c) inability to read and
respond to verbal and nonverbal signals, and (d)
the meaning of a member’s background—if it
should be considered or ignored. In short, we
are still building what good practice means and
for whom these groups even might be adverse
or harmful (Weinberg & Rolnick, 2019).
Despite the limitations, video conferences in
times of COVID-19 seem to be accepted and
perceived as helpful by patients and providers
(e.g., Liu et al., 2020). There is evidence to
suggest that online support groups help those
who are quarantined during disease outbreaks.
Pan, Chang, and Yu (2005) found that having an
online support group and feeling connected to
others who had been through the same situation
was validating, and it provided people with the
support they needed. Indeed, the scientific liter-
ature on videoconferencing is more plentiful on
individual (Backhaus et al., 2012;Rees & Ma-
claine, 2015) rather than group treatment. The
pandemic already has begun to produce more
publications on online group treatment (Deh-
kordi, Sakhi, Gholamzad, Azizpor, & Shahini,
2020), and the sustainability of an online group
treatment using different theoretical orienta-
tions is an open question.
Implications
It is critical that we examine the group-level
processes pertaining to the prevention, mainte-
nance, and restoration during COVID-19. Al-
though we often are aware of the individual
factors that are emphasized as we navigate this
pandemic, the social factors are equally impor-
tant. Group dynamics influence the tension we
see when people are ambivalent about wearing
masks or social distancing, the ways people
cope with social isolation, and the ways groups
can provide relief from depression, anxiety,
substance abuse, and loss.
Working Together to Cope With
COVID-19
Groups also bring together different disci-
plines to understand the diverse challenges
ahead of us as we endure COVID-19 (Holmes et
al., 2020). According to O’Connor et al. (2020),
it requires a group of researchers and clinicians
across professions to address the impact of
COVID-19. No single disciple can tackle this
132 MARMAROSH, FORSYTH, STRAUSS, AND BURLINGAME
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issue in isolation. It requires psychology, psy-
chiatry, neuroscience, epidemiology, and infec-
tious disease specialists to work together. They
also argue that there needs to be collaboration
between the public, patients, health care provid-
ers, and policymakers and a cohesive focused
research agenda that can influence policy and
practice. Group is indeed a specialty within
psychology that will help us navigate people’s
psychological and physical well-being, increase
successful health care delivery, fight systemic
injustices, develop public policy, and work to-
gether to develop a vaccination for COVID-19.
Group Leadership During COVID-19
One of the most valuable lessons we learned
from the research on cohesion is the role of the
leader in facilitating successful group dynamics.
Burlingame et al. (2002) described the many
things leaders can do to facilitate successful
group process and outcome such as modeling
interpersonal feedback, helping members toler-
ate conflict, embracing vulnerability, and dis-
cussing clear goals for the group. Research find-
ings suggest that it is also important to
empathize with members (Johnson et al., 2005)
and be supportive when members are distressed
(Davidovitz et al., 2007). It is important for
political leaders and health care leaders to be
aware that the public is needing support, direc-
tion, and empathy during the pandemic.
Group Psychotherapy and Online Groups
One of the most important messages is that
group psychotherapy is an effective treatment,
as effective as individual psychotherapy (Bur-
lingame, Seebeck, Janis, et al., 2016), and that it
is an important treatment for those suffering
during COVID-19. Individuals with anxiety,
depression, grief, loneliness, and substance
abuse can get help during the pandemic with
online therapy group interventions. Although
we are only beginning to understand the differ-
ences between online group therapy and face-
to-face treatment, we are seeing the benefits of
being able to reach out to diverse populations
while ensuring the safety of people who are
isolating to prevent the spread of the virus. Our
ability to engage socially while also protecting
ourselves from illness makes online groups one
of the most important resources during the
COVID-19 pandemic.
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