This theoretical paper explores the nature of narrative by examining its key characteristics as a communication tool and an independent mode of thought in the form of a literature review. The first section describes stories or narrative. The second section establishes links between narrative, change, and learning through the concept of sense-making. It discuses how changing a story equals
... [Show full abstract] learning in at least two different ways, although this learning process is most often unconscious for the individual. The main issues are illustrated by interview material from a current case study in a United Kingdom manufacturing company. The third section introduces the types of stories prevalent in business organizations and discusses using interview excerpts. The fourth section focuses on the function of narrative as the basis of organizational culture. The conclusion argues that mainstream management literature is still missing the mark by widely leaving out narrative as a key instrument in the management of change and organizational learning.