Cecilia Rossignoli

University of Verona | UNIVR

The relationship between remote work and employee well-being represents a long-standing debate in the management literature, and it has been rekindled by the remote work adoption forced by COVID-19 lockdowns. Previous literature has shown that remote working can enhance flexibility and work–life balance under certain conditions. However, it can als...

Innovation boosts economic growth, and one of the most critical factors when considering innovation-driven growth is the role of disruptive innovation, which is hailed as a lodestar by leaders of both small and large firms. However, little is known about the role of entrepreneurial orientation (EO) and digitalization strategy in enhancing or hinder...

Today industry is experiencing its fourth industrial revolution. “Industry 4.0” is based on Cloud systems and the Internet of Things, among others. This study examines the technological innovations applied to the pharmaceutical industry to analyze which organizational changes they bring with them. These new technologies aimed to improve the inter a...

Purpose To further extend the understanding of the aggregating functions of an entrepreneurial business network, this paper attempts to explore the antecedents enabling the organisation of diverse entrepreneurs to engage in a collaborative inter-firm business network project. This paper also elucidates the development of the relational capabilities...

Digital transformation (DT) at the micro level implies organizational changes in roles, individual skills, leadership styles, and managerial approaches. Therefore, it is essential to investigate the individual attitudes and behaviors that lead to DT in organizations. Thus, we investigated DT at the micro level to explain the individuals who manage...

Grounded in dynamic capabilities theory, this study investigates the impact of firms' technological orientation (TO) on their resilience to the coronavirus disease (Covid-19) pandemic (RTC). The mediating role of the maturity of their digital strategy (MDS) to this relationship is also considered. To do this, we conducted an online survey of 186 fi...

This paper investigates the role of crucial technological and social factors in enhancing or undermining vaccine coverage rates at the country level worldwide. Employing five country-level databases, it explores how different combinations of technology diffusion (that is, social media penetration) and social conditions (functional literacy and atti...

Purpose This study examines the collaborative value practices of cause-based social entrepreneurship alliances. We investigate key drivers of value creation in such alliances. Design/methodology/approach The study utilizes a longitudinal case study design approach involving four northern Italian businesses for investigating the cause-based social...

This study discusses how the role of entrepreneurship in addressing the so-called “grand challenges” (e.g., poverty, inequality, pollution, climate change) is evolving and could further evolve, based on the ongoing conversation in the scholarly community. To develop the discussion, we conducted the following steps: (1) a computer-aided semantic ana...

Cooperation and competition are often viewed as incompatible, antagonistic forces, thus are operationalized as two extremes on a continuum. However, they can coexist and even enable each other, thus may be operationalized as orthogonal constructs. We address this contradictory phenomenon by developing a more granular view of the cooperation–competi...

Purpose This paper aims to examine and overcome the barriers to the widespread adoption of blockchain technology, introducing a novel concept of sustainability in the fashion supply chain. Design/methodology/approach This work is an exploratory study of a well-known fashion company operating in the Veneto region (Italy). Data extracted from interv...

This paper aims to shed light on the actual rate of new venture death in the context of a high level of digital entrepreneurship. Using three different country-level databases, it investigates how different combinations of socio-cultural propensity towards entrepreneurship, exposure to digital media, and digital infrastructure lead to entrepreneuri...

This exploratory and longitudinal research investigates how firms may succeed in implementing an e-commerce strategy and move from perceived needs to e-supply chain configurations. The study investigated four Italian companies in the fashion industry, through in-depth interviews with 35 interviewees collected over 2011–2019. The companies were exam...

Purpose This study investigates (1) the processes through which social enterprises develop resilient organizational logics and (2) the key resilience factors in the organizational logics of successful social enterprises. The organizational logic is conceptualized here as the dynamic system of roles, rules and social expectations that result from th...

This study proposes an original configurational view of the organizational logics of business networks. It develops a set of 18 operationalizable propositions, clustered around a typology of six networking logics, that allow to measure the extent to which each networking logic is active at the level of a specific network organization. In addition,...

Purpose This article aims to understand whether and how a digital transformation strategy (DTS) can strengthen the relationship between network organizations and the generation/regeneration of their business network commons (BNC). Further, it investigates the role of the DTS in managing the BNC, a critical source of business network success. Desig...

Blockchain implications within the sustainability domain are rapidly arousing the interest of researchers and institutions. However, despite the avalanche of articles, papers, and recently published books, innovation in the blockchain domain is still heavily influenced by light literature, such as news, articles, opinion posts, and white papers. La...

This study argues that the common good, besides organizational performance, should be the final goal of organizational learning. However, the organisational learning literature lacks conceptual tools that allow scholars to understand and measure the common good at the ecosystem level as a final goal of organisational learning. Further, the literatu...

The latest economic trend necessitates a reconsideration of welfare as a place where public authorities and private companies collaborate to satisfy social needs, that are growing in quantities and varieties. Enterprises have a pivotal role in this new welfare system, the so-called “Second Welfare”, by adopting for their workers a win-win model tha...

Over the last decade, social media has evolved from being an interesting technology used mainly for corporate communication and public relations into a proper business tool. One of the most promising areas in this field is employing social media as a source of information and knowledge to deepen the understanding of technological discontinuities an...

This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in a...

Objective Information technology-based innovation is playing an increasingly key role in healthcare systems. The use of three-dimensional (3D)-printed bone fracture replicas in orthopaedic clinical practice could provide a new tool for fracture simulations and treatment, and change the interaction between patient and surgeon. We investigated the ad...

This article aims to highlight the positive relationship between the organizational form of the agricultural business network and common goods, thus seizing their strategic value for the company in terms of protection, development, and sustainable use. The common goods analyzed in this research are of different origins: natural, such as the local e...

The study focuses on the evolution of the role of Artificial Intelligence applied to the problem-solving process and the consequent impact on the innovation ecosystem. Artificial Intelligence had a crucial role in solving problems where codification could be pursued. However, literature does not deep investigate synergy between Artificial Intellige...

Negative externalities of economic development impact on the numerous areas and deteriorate quality of their resident’s life. Systems address these dramatic challenges through collaborative innovation of organizations, which, enabled by new technologies, create or capture attractive opportunities. The aim of this paper is to highlight how Informati...

Firms automatically and continuously capture a high amount of digital data (DD) through social media, RFID tags, clickstreams, manufacturing sensors. However, empirical evidence on the effects of the generation of such digital data on firms remains scarce. Therefore, this paper examines the antecedents of companies' ability to leverage DD, which th...

This book presents a collection of research papers exploring the human side of digital innovation management, with a specific focus on what people say and share on social media, how they respond to the introduction of specific IT tools, and how digital innovations are impacting sustainability and inclusion. Given the plurality of views that it offe...

Social entrepreneurship develops innovative opportunities and solutions aimed to (re)generate the common good. This emerging organizational form poses unprecedented challenges to group decision and negotiation studies. This article leverages conceptual tools from the literature on the commons and institutional logics as it explores the organization...

This study explores how ICTs and the Internet are influencing, and being influenced by, the evolution of institutions, organizations and workflows that play a role in scholarly work. Based on a literature review and a structured analysis of 8 carefully selected web sites, this study explores: (i) the evolving business models of scientific journals;...

This study introduces the concept of business network commons as valuable, fragile resources that are available for partnering firms' collective use but that also require users' engagement and collaboration to be protected and/or (re)generated. Building on the theory of commons and the literature on self-organizing networks and organizational field...

This book includes a selection of the best research papers presented at the annual conference of the Italian chapter of the Association for Information Systems (AIS), which took place in Verona, Italy in October 2016. Tracing various aspects of the ongoing phenomenon of evolution towards a global society, and consequently the ever-innovating digita...

On the basis of an exploratory multiple-case qualitative longitudinal study in the fashion industry, this article describes how digital technologies enabled choices among different types of supply chain governance. In doing so, this study responds to calls for governance-oriented longitudinal explorations and suggests an alternative path of governa...

Service systems’ capabilities to generate (positive or negative) externalities and their impact at the societal level has remained under-investigated so far. This study addresses this gap and explores how an innovative organizational architecture based on (i) a network of competent actors, (ii) an (ICT-enabled) platform serving as a network commons...

Organisational integration between intra- and inter-organisational sub-systems is an important factor of operational coordination, innovation and strategic effectiveness. So far, scholars have mainly focused on the organisational integration of three sub-systems: production/operations, marketing/sales, and research & development. This study investi...

This study aims to investigate how network forms of organising, information technology-enabled solutions, as well as their institutional context, co-evolve in social entrepreneurship. The results of an in-depth longitudinal study on a food donation organisation suggest that: 1) social entrepreneurship manifests itself through a network-shaped organ...

This chapter focuses on the interplay between information technology and organizational systems. It introduces the volume, providing a brief overview of some of the most relevant frameworks, approaches, and tools in the IS field which will be discussed later. The volume is divided into II parts, each one focused on a specific theme, such as ‘ICT, o...

Ten years is a good distance at which to assess Claudio Ciborra’s legacy to Information Systems Studies and Organizational Studies. The paper compares the scholar’s seminal work, The Labyrinths of Information, with the thematic papers published in 30 special issues/sections of four top IS journals. The results show clearly that Ciborra’s concepts h...

On the basis of a four-year exploratory study of a mandatory information systems implementation by an Italian, multibillion-dollar dairy cooperative with 2200 members, this paper describes how key stakeholders engage in dynamic transformation processes that shape the technology, the users' practices and the organisation itself. In doing so, this st...

High technologies, and ICTs in particular, offer crucial opportunities to address many dramatic problems of today’s territorial systems. What are the possible new organizational forms and organizational eco-systems that enable a more effective exploitation of these emerging opportunities? What are the key (and possibly new) managerial challenges im...

The Electronic Health Record (EHR) has many advantages and its introduction is, at the moment, in different stages of progress in various European countries. Reasons such as historic paths, elements and procedures of her affect the progress stages, including issues of law, politics and economics strengths and weakness of national systems. A shared...

Mounting pressure on governments to understand how well they can promote the health of their population is forcing national health systems to reconfigure their service delivery processes. The latest piece in the organisational puzzle is co-production: a concept that co-opts patients and informal caregivers in the self-management, realization and de...

Firm performance in turbulent business environments strongly depends on the adaptive (re)generation of the firm's business model. However, studies on the enablers of business model innovation are sparse. This study leverages the literature on dynamic capabilities, on organizational ambidexterity/vacillation, and Lewis's view of organizational parad...

This book explores a range of critical issues and emerging topics relevant to the linkages between information technologies and organizational systems. It encourages debate and opens up new avenues of inquiry in the fields of Information Systems, organization and management studies by investigating selected themes of growing research interest from...

In the last years the use of the information communication technology (ICT) has become a leading driver of managerial reform in the public sector [1] and in particular in the healthcare system [2]. In particular, the Electronic Medical Record (EMR) is one of the most studied ICT systems in the healthcare management literature. Using the Zaharia et...

Can an information technology (IT) infrastructure contribute to competitive advantage and firm performance, even if this infrastructure follows IT standards and best practices, and is then neither rare nor inimitable as a re- source? This study leverages the dynamic capability view and the underpinning evolutionary theories of routines, learning, a...

Purpose – The purpose of this paper is to shed light on how the relational capital of the information technology (IT) department creates value in organizations. In addition, the paper presents a multi-dimensional scale to measure and manage relational capital in the IT department. Design/methodology/approach – In the first, explorative phase of th...

In this paper, we present a framework for the systematic classification of management research methods. We propose a scalable model based on six classification criteria: Type of Contribution (e.g. theory testing, context-specific description, etc.); Research Paradigm (e.g. positivist, interpretivist, etc.); Research Design (e.g. case study, survey,...

This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in a...

In the current knowledge economy, companies need to develop competitive advantages based on an adequate and intensive use of innovation processes and Information and Communication Technology (ICT) that are becoming essential elements of business success in today’s European market. The purpose of this paper is to introduce and discuss the benefits o...

This chapter illustrates a case study that shows how the new internet-based information technologies can quickly make traditional business models a thing of the past, giving rise to new business models in which the consumer influences the organizational relations of the companies in the value chain. In fact, the advent of online and mobile technolo...

This chapter presents three research lines that, although independently developed and focusing on different levels of analysis, share the claim that inter-organizational relationships are very important determinants of organizational strategic capabilities, such as competitiveness and innovativeness. Organizational Ecology theories focus on organiz...

The case study presented in Chap. 7 has shown that none of the theories described in Chaps. 2, 3 and 4, if taken in isolation, is sufficient to explain the Yoox inter-organizational network: the different relationships developed by Yoox since 2000 need at least nine theories on inter-organizational relationships to be explained. This chapter builds...

The newly coined buzzwords ‘electronic marketplace’ and ‘e-Marketplace’ (EM) define the virtual spaces of today that bring demand and supply together on the Web in order to exchange information on buy-sell processes and/or to make B2B and B2C transactions. However, that general definition masks many other meanings and the literature attributes some...

This chapter provides a synoptic description of the main theories that see inter-organizational relationships as coordination and control issues: the Transaction Costs Economics theory, the Agency theory and the Resource Dependence theory. These three theories share the idea that inter-organizational relationships are founded on opportunism and bou...

This chapter takes a closer look at the electronic intermediaries and their role in the value chain. Because the electronic intermediary is considered a Virtual Organization (VO), the chapter first tracks the evolution of the VO and then investigates its new role as an electronic mediator or broker. The shift towards the market poses a substantial...

The present paper regards risk, threats and organizational issues that are associated with human behavior;e.Business is no exception. Organizational actors in e.Businessorganizations make security decisions with a wide variety of meanings: information systems interactions, access to physical premises, behavior within the workplace, utilization of t...

To enhance the competitiveness and the turnover of businesses in the fast-paced world of today means adopting the emerging Automation & Robotics (A&R) equipment that, in turn, require the upskilling and training of employees to enable effective implementation of the business processes. This poses a significant challenge to manufacturing Small and M...

This paper highlights the necessity of knowledge transfer and sharing between young and old people, to avoid skills and expertises loss by the organizations and for co-creating value. The paper depicts how the use of a digital platform providing a common place in which people act and interact could facilitate the exchange of knowledge and experienc...

The objective of the paper is to study the use of service science to create a systematic service innovation in the health environment. Starting from the basic abstraction of service science, which is considered as value co-creation when people, technology and value propositions are connected by internal and external service systems and shared infor...

The aim of this paper is to understand which is the role of local political entities in designing the best government and governance mechanisms for implementing the Smart city and enhancing the best citizens' participation. The research method is based on both a deep literature analysis and a large empirical survey. Literature analysis examines mor...

The social context provide actors, organizations included, with complex reward/sanction systems that have little to do with financial profit and with the classical economics reasons driving decision making. These social reward/sanction systems strongly influence organizations and particularly shape their long-term relations and inter-organizational...

Outsourcing is a managerial procedure whose success needs clarification regarding the long-term relationship between customer and supplier. The authors’ aim is to examine simultaneously the client’s and supplier’s perspectives through the psychological contract that, by assimilating the contents of the legal contract, focuses on (1) the implicit (n...

This chapter focuses on the reciprocal relationship between information systems and organizational control. It introduces the volume, describing both the theoretical frameworks and the topics analyzed and discussed. In particular, the volume is divided into three sections, each one focusing on a specific topic: organizational control, accounting an...

A growing stream of studies is concentrating on IT management value, i.e. on how value is created not (only) through IT investment and deployment, but (also, or mainly) through the way IT is idiosyncratically managed by each specific organization. This implies that the capabilities, behaviors and organizational role of CIOs and IT managers could be...

The purpose of this research is to analyse the organisational becoming produced by the implementation of the digitalised system for the Request and Medical Reports of Radiologic Examinations inside the Academic Integrated Hospital of Verona (AOUI) and by the related effects on the actors who interact with it. This system represents a module that wi...

The paper aims to analyze the new trends in the public administration’s way of doing government business. Specifically, it takes stock of the various actions developed to modernize the administrative and management structures of public companies (PA) and their outcomes. The modernization effort is the result of two macro actions: public administrat...

The use of information and communication technology (ICT) has become a primary lever of national and international public administration reform (Moon, 2002). The adoption and use of ICT by public organisations to facilitate the administration and delivery of citizen services is defined by the literature as 'e-government' (Grönlund, 2004a). An IT-en...

In this theory-building research, we seek to understand how the emerging systems of e-intermediation influence the evolution of novel inter-organizational networks. We chose Yoox, a leading e-intermediary in the fashion industry, as an exemplary case. We found that the core technological capabilities of the e-intermediator, rather than deterministi...

Going global has become more than just a strategy; it is essential to ensuring revenues and firm survival, especially for organizations that function in saturated, highly competitive markets. Because small firms often lack the internal resources, competencies, information, capital, and managerial experience needed to expand globally, they tend to r...

What drives the behaviors of banks and their customers in time of profound changes? The modern economic crisis has significantly affected consumers' willingness to invest and made them more price sensitive, more rational in their decision making, and thus more challenging for banks to serve. Considering these relevant changes, banks have pursued pr...

What drives the behaviors of banks and their customers in times of profound changes? The modern crisis affecting economic and social systems has significantly diminished customers’ willingness to invest, and this trend, together with improved information about financial services, has made them more price sensitive, more rational in their decision m...

The developing of the Open Government Model is allowing an organizational revolution for public administrations, providing to citizens and entrepreneurs a better access to information and public services. It also can allow the increasing of transparency in public agencies and citizen participation, indirectly enhancing collaboration and facilitatin...

This theory-building paper focuses on a specific type of ICT-enabled participatory network, where citizens actively cooperate with an organisation (typically but not necessarily a public administration) to enhance the livability of their urban or rural environment. We have called these systems 'citizens to problem-solving organisation (C2PSO) netwo...

The Italian Public Administrations during the last years were involved in a long term-process of reform to "reinvent" the public sector in accordance with the New Public Management (NPM) principles. The last change was realized with the law 150/2009 that introduced the "performance" cycle in the Italian public sector. The Italian Army is involved i...

Dynamic capabilities represent an important determinant of competitive advantage in turbulent environments. However, despite intense work in the area, the issue of the antecedents of dynamic capabilities remains poorly researched. Understanding the sources of dynamic capabilities would give organizations instruments to rationally improve their chan...

The present study investigates outsourcing according to a Software as a Service (SaaS) model, with reference to transaction cost theory and the resource-based view. Specifically, this research determines the key organizational factors that influence decision making about SaaS adoption, including people, operative processes, and providers. Economic...

In this work, we sought to better understand the possible role of eprocurement in the evolving strategies of centralization (and decentralization) of public purchase centres. We conducted an explorative research study in the Italian context, where both centralization and decentralization of eprocurement have been experimented. The analysis of the I...

In this work, we sought to better understand the possible role of e-procurement in the evolving strategies of centralization (and decentraliza- tion) of public purchase centres. We conducted an explorative research study in the Italian context, where both centralization and decentralization of e-procurement have been experimented. The analysis of t...

The research question of this study attempts to identify which are the enabling factors for the adoption of a sourcing SaaS (Software as a Service) model for Business Intelligence applications. The objective of this paper is to propose a model containing enabling factors for the adoption of BI solutions. We seek to expand on the Benlian et al. mode...

The research question of this study attempts to identify which are the leading factors for the adoption of a sourcing Software as a Service model for Business Intelligence applications. The objective is to build a model containing enabling factors for the adoption of BI solutions. We seek to expand on the Benlian et al. model [1] which is based on...

This work includes an analysis of the most significant studies in the academic literature on the evaluation and measurement of Decision Support Systems and Business Intelligence Systems (BIS). The evaluation model of BIS success proposed by Clark et al. has been studied in depth and a new model has been proposed. The conclusions will describe the m...

The purpose of this work is the analysis of the benefits that the enterprises may enjoy with the adoption of e-procurement solutions. In particular the analysis concerns the e-sourcing solutions implemented by an Italian bank group and the main organizational implications connected to the use of such systems within the purchasing department. The pe...