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What do our patients understand about their trial participation? Assessing patients' understanding of their informed consent consultation about randomised clinical trials

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Ethically, informed consent regarding randomised controlled trials (RCTs) should be understandable to patients. The patients can then give free consent or decline to participate in a RCT. Little is known about what patients really understand in consultations about RCTs. Cancer patients who were asked to participate in a randomised trial were surveyed using a semi-standardised interview developed by the authors. The interview addresses understanding, satisfaction and needs of the patients. The sample included eight patients who participated in a trial and two who declined. The data were analysed on the basis of Mayring's qualitative analysis. Patients' understanding of informed consent was less developed than anticipated, especially concerning key elements such as randomisation, content and procedure of RCTs. Analysing the result about satisfaction of the patients, most of the patients described their consultations as hectic and without advance notice. Health limitations due to cancer played a decisive role. However, most of the patients perceived their physician to be sympathetic. Analysing the needs of patients, they ask for a clear informed consent consultation with enough time and adequate advance notice. This study fills an important empirical research gap of what is ethically demanded in an RCT consultation and what is really understood by patients. The qualitative approach enabled us to obtain new results about cancer patients' understanding of informed consent, to clarify patients' needs and to develop new ideas to optimise the informed consent.
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What do our patients understand about their trial
participation? Assessing patients’ understanding of
their informed consent consultation about randomised
clinical trials
C Behrendt,
1
TGo
¨lz,
2
C Roesler,
3
H Bertz,
2
AWu
¨nsch
1
ABSTRACT
Background Ethically, informed consent regarding
randomised controlled trials (RCTs) should be
understandable to patients. The patients can then give
free consent or decline to participate in a RCT. Little is
known about what patients really understand in
consultations about RCTs.
Methods Cancer patients who were asked to participate
in a randomised trial were surveyed using a semi-
standardised interview developed by the authors. The
interview addresses understanding, satisfaction and
needs of the patients. The sample included eight patients
who participated in a trial and two who declined. The
data were analysed on the basis of Mayring’s qualitative
analysis.
Results Patients’ understanding of informed consent
was less developed than anticipated, especially
concerning key elements such as randomisation, content
and procedure of RCTs. Analysing the result about
satisfaction of the patients, most of the patients
described their consultations as hectic and without
advance notice. Health limitations due to cancer played
a decisive role. However, most of the patients perceived
their physician to be sympathetic. Analysing the needs of
patients, they ask for a clear informed consent
consultation with enough time and adequate advance
notice.
Conclusion This study fills an important empirical
research gap of what is ethically demanded in an RCT
consultation and what is really understood by patients.
The qualitative approach enabled us to obtain new
results about cancer patients’ understanding of informed
consent, to clarify patients’ needs and to develop new
ideas to optimise the informed consent.
BACKGROUND
According to WHO, the annual death rate from
cancer worldwide was 7.9 million deaths in 2007
and experts anticipate this number increasing to 12
million deaths by 2030.
1
Consequently, treatment
needs are rising and optimisation of treatment is
desirable. Randomised clinical trials (RCTs) to test
new treatment options are therefore indispensable
in oncology. However, patients who participate in
a trial might not benet directly themselves; the
outcome will provide information about future
treatment options. Patients must therefore neces-
sarily be appropriately informed about risks and
uncertain benets in order to make a truly auton-
omous decision as to whether or not to participate.
They also require adequate information about
crucial aspects of RCTs in order to make an
informed decision.
2
The crucial question is whether the physicians
way of debrieng is adequate to reach a satisfactory
understanding of key elements and meet patients
demands. To date, there have only been a few
studies about the understanding of informed
consent (IC) which take the patientsperspective
into account.
3e6
Most studies are questionnaire-
based, largely lacking why patients consent or
what they need.
37
The primary aim of this study
was to analyse patientsunderstanding of oral and
written IC information. Secondary aims were to
assess satisfaction and patientsneeds on the basis
of direct patient statements.
IC and difficulties in communication
IC is a process to ensure that patients understand
the information relevant to the trial and then
decide whether to accept or decline participation.
8 9
Authors from different eldsdphysicians, lawyers,
philosophers and psychologistsdsingle out the
following aspects as being essential for IC: (1)
competence, (2) disclosure, (3) understanding, (4)
voluntariness and (5) consent.
8
Without these
elements, a free decision to participate in an RCT
would not be guaranteed.
The disclosure of accurate information in RCT
consultations should be viewed as an ethical
imperative,
10
however difcult to realise. By
analysing recorded physicianepatient conversa-
tions, Brown and colleagues
11
showed that half of
the sample could not adequately recall facts (eg,
randomisation or right to withdraw participation).
Kusec and colleagues
12
assessed that, even though
patients declared their understanding of most
aspects of what the physician explained, the
discrepancies revealed in comprehension tests were
high.
What should ideal communication in IC look like?
Brown et al
9
state that the following seven aspects
should be considered in IC: (1) treatment alterna-
tives; (2) costebenet analysis of different thera-
pies; (3) giving the patient time for the decision; (4)
offering support; (5) encouraging the patient to ask
questions; (6) letting the patient express his or her
(previous) knowledge of RCTs; and (7) conrming
the voluntariness of participating. Experts describe
the ideal consultation as honest, precise, empa-
thetic and hope-preserving. To achieve these aims,
communication should take place in stages and
1
Department of Psychosomatic
Medicine and Psychotherapy,
University Hospital Freiburg,
Freiburg, Germany
2
Department of Internal
Medicine I (Hematology and
Oncology) Hematology and
Oncology, University Hospital
Freiburg, Freiburg, Germany
3
Catholic University of Applied
Sciences, Freiburg, Germany
Correspondence to
Alexander Wu
¨nsch,
Psychooncological Service of
Department of Psychosomatic
Medicine and Psychotherapy,
University Hospital Freiburg,
Hauptstr. 8, D-79104 Freiburg,
Germany; alexander.wuensch@
uniklinik-freiburg.de
CB was the principal
investigator of the study. CB,
AW and CR developed the
interview guideline. CB held all
interviews, transcribed and
analysed them with feedback
from AW and CR. HB provided
medical background information
during the study design process.
TG gave important support in
representing the results. All
authors participated in the
writing process of this
manuscript and approved the
final version.
Received 16 January 2010
Revised 9 September 2010
Accepted 17 September 2010
Published Online First
23 November 2010
74 J Med Ethics 2011;37:74e80. doi:10.1136/jme.2010.035485
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should convey optimism as far as possible. Furthermore, the
amount of information should be adapted to the patient.
13
Aims of the study
The aim of the study was to assess to what extent these theo-
retical ideals are found in practice. The questions were how
much patients effectively understood of their IC; how satised
they were during the information process; and what their needs
were in order to optimise IC.
MATERIAL AND METHODS
Sample population
Patients who had been informed about a phase III trial within
the last 6 months were eligible to take part in the study. To
avoid a bias of only assessing patients with a possible positive
attitude about RCTs, we also included patients who declined
trial participation. Patients were approached with the help of
trial physicians of the University Hospital Freiburg, mostly
from the department of hematology and oncology. The study
was approved by the local ethics committee. Sociodemographic
data of the sample are shown in table 1. The average time
delay between IC date and the interview was 2.65 months
(range 0.5e5.5). The interviews took place in rooms of the
University Hospital in Freiburg and all planned appointments
were realised.
Instrument
Different sources were used to create the half-standardised
interview guideline (see box 1) such as literature about manual
construction,
14
quality of IC,
91516
and included aspects from
a current communication workshop about clinical trials from
the authors.
16
The interview covered different aspects of the IC
and started with open questions so that patients had the
opportunity to give free answers. By active listening, a broad
range of statements should be detected. The interview guideline
was rst tested among psychology students before being applied
to patients. All interviews were audiotaped, lasted 18e53 min
and were transcribed using the program f4 (http://www.
audiotranskription.de) by CB.
17
Data analysis
Mayrings inductive content analysis was used.
18
In total, 504
text passages were analysed covering 260 min of recorded
material. The material was examined and categories were
gradually derived. After analysing 50% of the original material,
the formed categories were revised and adapted in order to
conrm their reliability (eg, to avoid overlapping categories).
18
Figure 1 shows an example using Mayrings method.
RESULTS
Understanding of IC, satisfaction and needs were assessed. The
following sections show the main categories, derived from
subcategories which were built out of 504 text passages in total
(see gure 1). These emerged from the qualitative content
analysis
18
after peer group discussion under the supervision of an
expert in qualitative methods (CR).
Understanding of IC
Thirteen main categories concerning patientsunderstanding of
IC were extracted from 199 text passages.
(1) Recall of information about IC; (2) recall of content; (3) recall of
RCT process
The 10 interviews show a low recall of information about the
clinical trial by the patients. One patient stated: I only wanted to
sleep and he basically made my ears bleed. I didnt understand
anything.
Some patients knew about the concept of RCTs but certain
indifference was detected as claried in this patients citation:
They might have sold me 20 washing machines and I would have
signed it. I would have signed anything at that moment.
We identied a restricted understanding of IC by patients
with regard to aspects of disclosure, knowledge about random-
isation, experimental matter and written information: I think
that a person without a medical background would probably not
understand what all that means.
To summarise, recall of information, of IC content and of
RCT process were rather low.
(4) Experimental aspect
Only a few patients understood the experimental aspect of
RCTs. Some patients were not aware of the fact that the applied
medicine in the experimental arms of clinical trials is not yet on
the market. I mean, this isnt something that hasnt been tested, I
still know that. Well, that it isnt something that only serves experi-
mental purposes, but is on the market ofcially.
The decient knowledge about the experimental aspect indi-
cates that most of the patients had difculties in understanding
this fact.
(5) Randomisation
The term randomisationwas often unknown as well as the
understanding of random allocation. For instance, patients
thought that they were allocated to the trial arms depending on
age, health status or that the physician is responsible for the
allocation. After having explained the term randomisationby the
interviewer, half of the patients did not know why it is applied.
Patients were unaware of the fact that allocation is not based
on individual aspects.
(6) Consent form; (7) ideal method of treatment; (8) treatment
alternatives
The written IC was rarely read and hardly understood. Even
a patient who, coincidentally, was a physician himself found the
consent form complicated: I had to read it three times before I
understood it. (.) I think I got an overall picture of it but I forgot the
rest.
Table 1 Sociodemographic and clinical data of the
sample
Variable
Sex
Female 4
Male 6
Age
Minimum 18
Maximum 69
Average 39.6
Nationality
German 8
Italian 1
Albanian 1
Type of disease
T-Non-Hodgkin’s lymphoma 1
Bronchial carcinoma 2
Acute lymphatic leukaemia 6
Acute myeloid leukaemia 1
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Box 1 Half-standardised interview guideline
Objective/subjective understanding of informed consent (IC) in randomised clinical trials (RCTs)
<How long has it been since you were informed by the doctor?
<Who informed you?
<Do you know the name of your study?
<Can you remember what was discussed in your Informed Consent concerning your RCT?
<Can you, in your own words, say what your RCT is about?
– What is the procedure in RCTs?
– What are the research goals in RCTs?
– Maybe: Why are RCTs conducted?
– Maybe: What is experimental about RCTs?
<Can you name reasons why you took part in the RCT?
– How much time did you have to make your decision?
– Is your participation voluntary?
<Were you presented with alternatives to the RCT?
– If so, which ones?
– Is your current treatment proven to be the most effective?
<How far can you profit from your participation?
– What are the benefits of participating?
– What are drawbacks that occur through your participation?
– Of what use is the RCT you are participating in to future patients?
<Are there any risks in your RCT?
<In RCTs, patients are assigned different treatments.
– Were you informed about this?
– The technical term for this is randomisation. Was the term randomization explained to you by the doctor who informed you?
– If so, what does randomisation mean?
– Why is randomisation applied?
Written informed consent
<At the beginning of your participation in the RCT you signed a written informed consent. Did you read it?
– What was easy to understand, what was unclear?
– Why are written informed consents collected?
– Could you have refused to sign the written informed consent if you had not wanted to participate in this RCT?
Communication in IC
<How was the conversation for you?
– Atmosphere of the conversation?
– Enough time?
– Detailed?
<How was the doctor’s language during the informed consent? (Clear and easy to comprehend?)
<Did the doctor respond to your needs during the conversation?
– Did the doctor encourage you to ask questions?
<Did you feel pressured by the doctor?
<Was the conversation structured, that is, was the process clear to you, and were you able to follow the doctor?
<How openly was the issue of randomisation addressed and the uncertainty associated with it?
<In RCTs, tests take place to determine whether a certain treatment is effective. This means that there is a measure of uncertainty. How
did that affect you?
<Do you think that the way in which the doctor presented information to you during the informed consent had an influence on your
decision?
– What was helpful for you during the conversation?
– What was not so good?
<Did the manner in which the doctor explained the facts to you motivate you to participate in an RCT?
– Did you feel supported by your doctor?
Patient’s mental state
<How were you during the informed consent?
– What kind of thoughts went through your head?
– What were your feelings?
<What were your feelings?
– Did you have any fears?
– Were you hopeful?
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A lack of clinical equipoise could be identied. Most of the
patients had a treatment preference but decided in the way the
physician tried to convince them: Well, it is good for me that I am
in the [experimental] trial arm. It is going to have a better outcome.
Trial alternatives were not relevant to the majority of the
patients and some of them were even convinced that such
options do not exist: I didnt think about alternatives [of the trial]
at the time and I think there really arent any .
An insufciently read consent form might have inuenced the
belief of an ideal treatment arm and the lack of knowledge about
treatment alternatives.
(9) Research goals; (10) benefit for future patients
Research goals and benets for the patients themselves or future
patients could be stated precisely by the patients: Sure, if it helps
the research then of course it also helps the patients because it is
possible that the medication could be developed or researched further, so
that these side effects which I am experiencing now might no longer
appear for the next patients.
Most of the patients were able to explain the trial aims and
benets.
(11) Dis/advantages of participating; (12) risk through participation;
(13) voluntariness
The interviewed sample was convinced about having no disad-
vantages or risks in participation in a RCT. One commented:
No, there is no risk at all!
Our study results show that, despite the lack of under-
standing, every patient knew it was not an obligation to
participate in a RCT.
Patients’ satisfaction and perception
In the second part of the analysis, patientsperception and
satisfaction were assessed and we could derive 13 main cate-
gories selected from 213 passages.
– Was anything unsettling to you? If so, what?
– Did you feel overwhelmed?
– Did you feel pressured?
– Were you afraid? If so, of what?
<How would you describe your general feeling/your mood during the time before the informed consent?
<On the whole, are you happy with the way the informed consent took place?
<Was there anything that should have been different?
– What did you miss, and what did you not like?
– What would you need?
– What could the doctor improve?
<Is there anything that I forgot to ask?
– Is there anything that you would like to add?
Figure 1 Example of the qualitative
analysis process. Original quote (randomisation has already been explained)
Interviewer: “Do you know why patients are randomised?”
Patient: “Well, what other opportunities would I have? Physicians might do it and then personal opinions and such
would be connected to the decision. If allocation is done by randomisation (...) then I’m free from such things, then
I know, okay, it is without prejudices.”
Paraphras e
If physicians took the decision, which arm the patient is placed in, their personal opinions would play a role. When
the decision is based on chance, it is unbiased.
Generalisation (statements of 3 patients)
Randomisation is done to increase the scientific value, otherwise subjective decisions of the allocator would be
integrated and the result would not be a true one. This way, neither patient nor physician has an impact.
Grouping to a subcategory (Statements of 6 patients, the others did not know what randomisation meant)
This way, the physician cannot bias the decision
the allocation is done according to health case and state
the inner attitude towards the medication is positive if you do not know if it is a placebo or not
Randomisation takes place in order to have an equal amount of people in both groups, A and B
Revision of categories after 50% of the material
Several subcategori es are aggregated, for example before revision, statements were divided in physician’s
motivation and physician’s influence on the participation decision. When observing anew, we discovered that
patients’ statements are overlapping and two subcategories would be redundant. Consequently, we simply split it
up in high and low influence.
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(1) Relation to trial physician
Patients expressed their satisfaction with the trial physician. I
heard him talkfor 15 min. Straight away he seemed like a really niceguy .
Trial physicians were described as friendly and dedicated.
(2) Physician’s language; (3) structure of consultation
The communication competency was considered adequate
according to some of the patients. Yet one stated: I think, maybe
in his medical lingo he did a good job, I am not a physician, but at the
beginning, I didnt understand a word he was saying.
Relating to the structure, one patient commented: He had
a sheet of paper and went through it point to point. It was very
structured.
Hence, the perception of physicians language and structure of
consultation varied according to the individual.
(4) Complexity of conversation; (5) saturation; (6) time factor
Some patients experienced the complexity of the IC as satis-
factory while some of them found it hard to bear.
Some of the patients thought that the IC was too short. They
stated that it took about 10 min.
Complexity, saturation and amount of time apparently
differed in several consultations.
(7) Dialogue atmosphere
The dialogue atmosphere was hardly criticised at all. Well, I
never had the feeling that I was being pushed to do anything.
Yet two patients felt pressured by the trial physicians. It all
went so fast, it just basically happened in passing by.
(8) Reasons for participation; (9) physician’s influence on
participation decision
This category points out the wish to support research and trust
in the physician. Moreover, hope for the ideal treatment, as well
as the desire to be part of the experimental group, were reasons
for participating. Those who declined took a sceptical view of
randomisation and preferred to let their physician decide about
their treatment. Besides, they felt pressured because the IC
consultation wasnt announced in advance and was executed
too fast in their opinion.
Half of the patients shared the impression that their physician
was trying to convince them to participate in the trial.
(10) Emotions and thoughts; (11) hope; (12) trial-related uncertainty
Where patientsemotions and thoughts during the IC process
were assessed, uncertainty about future treatment, fears and
hope were expressed: Yes, hope! During the conversation and
several days after, when I experienced everything here, with all the
people, I really have to say, I thought it was great [to be accepted onto
the study] and it also gave me hope, denitely.
By asking open questions, we gured out that a lot of patients
were tired, impatient and distracted during their IC.
Concerning the trial-related uncertainty, one of the declining
patients stated: It dealt with new medication and I did not want to
be a guinea pig in that case.
In this category we see how much the disease inuences the
perception of the consultation and at what point the physicians
sensitivity can affect patients.
(13) Encouragement in asking questions
Most of the patients remembered that their physician encour-
aged them to ask questions. Concerning this important topic,
patients were satised.
Patients’ desires and needs
In the third part of the analysis on patientsdesires and needs, 92
passages were taken into account and seven main categories
were found.
(1) Information needs; (2) helpful aspects; (3) suboptimal aspects
Patients stated different needs on the amount of information:
.it doesnt interest me. At the moment my health simply has the
highest priority and, later, I can always ask again if I want to know
something. That is the way I see it. My girlfriend is quite different, she
wants to know everything..
For the patients, helpful aspects in the RCT were the avail-
ability of the study physician as a stable contact who took care
in the treatment time: The feeling that they are making an effort for
me, that I am not just a number, that really came across and I think
that is good.
Suboptimal aspects were, for example, the use of difcult
medical terms.
(4) Desires of the patients and (5) how physicians’ replied to them
Patientsexpressed their desires as follows: the conversation
should take place at another period of time, when the patient is
in a healthier condition. According to patients, the trial physi-
cians information should be understandable with enough time.
Moreover, the conversation should be announced in advance to
prevent confusion.
(6) Role of ‘significant others’ and (7) role of nursing staff
The presence of signicant others, relatives and nurses was
perceived as very supportive and as highly important by patients.
To summarise, the main categories of the interview text
passages, composed of the subcategories about IC under-
standing, satisfaction and needs, show a high need for
optimisation in oncological IC for RCTs.
DISCUSSION
The understanding of IC was mostly unsatisfactory
Ethical demands of IC in RCTs, as mentioned in the back-
ground,
8
are insufciently observed in reality. The disclosure
aspect was only realised in a limited way. However, the patients
health condition also plays an important role. Most of the
patients were already receiving chemotherapy when having the
IC consultation and commented that it was hard to follow
a complicated consultation in this situation. So the ethically
demanded component of competence was not met sufciently.
Analysing the interviews for the understanding of random-
isation, the results show an alarmingly insufcient under-
standing.
8
There was a strong requirement for explanation of
this uncommon term.
Concerning written information about the RCT, our results
conrm the ndings of Corbett and colleagues
19
that the written
IC is not read by many patients and, if so, is only partially
understood.
Preference of treatment was noted, as already mentioned by
other authors.
3420
The physicians effort to motivate patients
to attend RCTs can be contradictory to clinical equipoisedthe
balance between both treatment arms.
Analysing patientsviews about their knowledge of treatment
alternatives, some of the patients were convinced that there
were no trial alternatives. This conrms the results of Brown
et al
11
and is contradictory to the ethical demand that RCTs
should be a free alternative to a standard therapy.
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Most patients thought that there was no disadvantage in
participating, which shows a misunderstanding and underlines
the necessity of further optimisation of the IC.
Our results show that the element voluntariness,
8
though,
was achieved. All patients were aware of the voluntary character
about participation.
In some cases patients expressed satisfaction and in other
cases not
The time and effort invested in the debrieng dialogue was very
diverse. One was very critical and stated. He just quickly told me
in the corridor how this was going to work. This patient declined
participation in the end.
The dialogue atmosphere was hardly criticised at all, which
indicates trust and security. This can inuence the decision for
participation in a positive way.
21
Half of the patients shared the impression that their physician
was trying to convince them to participate, which does not
meet ethical guidelines.
11
Most of the patients remembered that
their physician encouraged them to ask questions, which is part
of the IC ideal, according to Brown et al.
9
Several desires and needs regarding the IC process were
mentioned by the patients
Patients varied in their information needs, which conrms the
ndings of Vogel et al
22
who pointed out that individual infor-
mation and participation needs are hard to predict.
Patientsdesires were conveyed by stating that the conversation
should take place at another time when the patient is in a healthier
condition: I think they have to do it at a time when the patient is feeling
well and maybe also a bit more clearly so that the patient understands it
because not everyone can understand their language.
This evokes a dilemma, given that the health condition of the
patient is the reason why he/she might be included in an
oncological RCT.
The majority of patients thought that the wards atmosphere
was helpful, which underlines the relevant role of nurses. This
accords with the statements by Cox.
23
Fluctuations between
fear and hope are connected with the changing desire for more
information and declining participation in a clinical trial.
24
To summarise, there is a remarkable discrepancy between the
expectations towards IC in theory
8
and the situation in reality,
at least for our sample.
There are, nevertheless, clear limits in this analytical
approach:
(1) The study focused on recollection of experience. The time
between discussion about the clinical trial and this interview
was about 2.5 months. The reported recall of information in the
discussion might not be identical to what was really mentioned
throughout the interviews. So there can be a bias.
(2) Qualitative data depend on the context and are never
identical in replication. Qualitative analyses run the risk of
misinterpreting the interviewed patients. Statements are
reduced, abstracted and aggregated.
21
That way, a part of the
conversational content gets lost and misunderstanding in the
labelling of categories can be a problem. However, it is an
attempt to understand the subtle meaning and signicance of
complex behaviour, relying on a few carefully selected cases with
many, sometimes innite, numbers of variables.
(3) Findings of qualitative studies are limited in generalisation.
We only have an assortment of impressions and cannot transfer
them to all conversations about IC in university hospitals. The
results are based on a rather small sample. It cannot be ruled out
that other patients may have reported different recollections of
their IC. Our principal aim was to consider patients who
declined participation in an RCT as well as those who partici-
pated. We had sufcient data for participants but not for
non-participants. This weakness of the study was due to a few
eligible patients who declined to participate in a trial during the
interview process. We contacted two more individuals but one
was too ill for the interview appointment and the other did not
speak German sufciently. To conrm the reliability of our
results, further patient interviews would be required.
(4) The rst author built and named the categories and the
peer group discussion under supervision of an expert tried to
restrict biases, whereas a discursive form within the research
team would have been more appropriate.
25
(5) We decided to use a semi-structured interview guideline
which enabled us to focus on crucial aspects of IC. A more
unstructured conversation with patients could have led to
further discoveries. However, we saw the danger that some
patients might not have reported any details of their IC
consultations and therefore we conceptualised our interview
guideline by open questions in the beginning to be followed by
more detailed questions. In so doing, we could assess specic
ethical and legal details of the IC.
CONCLUSION
This qualitative approach gained an insight into patientsviews
about RCTs by assessing their process of reection and
reasoning. The study also revealed weak points of current IC,
including the nding that patientsunderstanding of IC was less
developed than anticipated.
Our results indicate that reasonable time for the consultation
and an adequate amount of information are very important.
Duration of the IC interview and avoiding overloading the
patient are also important factors to be considered.
We conclude that patientsdesires for their IC interview are as
follows:
1. clear and precise information after giving advanced notice of
the interview;
2. preferably at a point when the patients health is in a stable
condition;
3. taking enough time for the patient;
4. demonstrating respect by acknowledging that everyone has
different requirements concerning the information provided;
5. consideration of the pace of the conversation;
6. avoiding incomprehensible expressions and jargon;
7. giving the patient time to think about his/her decisions;
8. assuring that the patient feels secure;
9. inviting the patient to ask questions; and
10. allowing the relatives to join in the conversation.
Acknowledgements The authors thank all patients for reflecting on their
experience, and also the staff of the oncology department, University Hospital
Freiburg, who were very cooperative and without whom the study would not have
been possible.
Competing interests None.
Ethics approval This study was conducted with the approval. Ethics Committee of
the University Hospital Freiburg.
Provenance and peer review Not commissioned; externally peer reviewed.
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What do our patients understand about their
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... We also know that key trial concepts are not well understood by potential participants [6][7][8][9][10][11][12][13][14][15] and many studies have demonstrated that 'randomisation' in particular is poorly understood [3,[6][7][8][9][10][11][12][13][14][15][16][17]. Participants often have a basic understanding of randomisation through analogies, such as picking names out of a hat, but few fully understand randomisation and its purpose in trials [10]. ...
... We also know that key trial concepts are not well understood by potential participants [6][7][8][9][10][11][12][13][14][15] and many studies have demonstrated that 'randomisation' in particular is poorly understood [3,[6][7][8][9][10][11][12][13][14][15][16][17]. Participants often have a basic understanding of randomisation through analogies, such as picking names out of a hat, but few fully understand randomisation and its purpose in trials [10]. ...
... Remarkably, four of the five most acceptable phrases come from categories 1 (why randomisation is required) and 4 (elaborating randomisation phrases); thus, participants are telling us clearly they want to know in detail why randomisation is required, rather than how it is conducted. Earlier studies have found, unlike us, that participants find it difficult to understand randomisation [3,[6][7][8][9][10][11][12][13][14][15][16][17]. We found that the proportion of participants rating their understanding of randomisation phrases as 'Very good/Good' on a five-point Likert scale had a mean of more than 70% for each of the five inductive randomisation categories. ...
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Background Evidence indicates that trial participants often struggle to understand participant information leaflets (PILs) for clinical trials, including the concept of randomisation. We analysed the language used to describe randomisation in PILs and determine the most understandable and acceptable description through public and participant feedback. Methods We collected 280 PILs/informed consent forms and one video animation from clinical research facilities/clinical trial units in Ireland and the UK. We extracted text on how randomisation was described, plus trial characteristics. We conducted content analysis to group the randomisation phrases inductively. We then excluded phrases that appeared more than once or were very similar to others. The final list of randomisation phrases was then presented to an online panel of participants and the public. Panel members were asked to rate each phrase on a 5-point Likert scale in terms of their understanding of the phrase, confidence in their understanding and acceptability of the phrase. Results Two hundred and eighty PILs and the transcribed text from one video animation represented 229 ongoing or concluded trials. The pragmatic content analysis generated five inductive categories: (1) explanation of why randomisation is required in trials; (2) synonyms for randomisation; (3) comparative randomisation phrases; (4) elaborative phrases for randomisation (5) and phrases that describe the process of randomisation. We had 48 unique phrases, which were shared with 73 participants and members of the public. Phrases that were well understood were not necessarily acceptable. Participants understood, but disliked, comparative phrases that referenced gambling, e.g. toss of a coin, like a lottery, roll of a die. They also disliked phrases that attributed decision-making to computers or automated systems. Participants liked plain language descriptions of what randomisation is and those that did not use comparative phrases. Conclusions Potential trial participants are clear on their likes and dislikes when it comes to describing randomisation in PILs. We make five recommendations for practice.
... Considering previous research, there are concerns that such a situation may cause two adverse effects on obtaining proper informed consent. One is that research subjects may feel fear of becoming "a guinea pig" (Behrendt et al. 2011;Quinn et al. 2007), similar to "a last chance for someone who has no hope" (Quinn et al. 2007) or a "death sentence" (Quinn et al. 2012). For instance, in a study by Naidoo et al. on patients that participated in a randomized clinical trial, when providing IC, respondents felt fear of becoming "guinea pigs," intimidated and confused by specialized terminology, and disappointment, anger, and depression at the prospect of allocation into the control group of the study; in short, these processes were associated with psychological burdens (Naidoo et al. 2020). ...
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One of the ethical principles of medical research involving human subjects is obtaining proper informed consent (IC). However, if the participants’ actual awareness of medical research terminology is lower than the researchers’ prediction of that awareness, it may cause difficulty obtaining proper IC. Therefore, this study aims to clarify the presence of “perception gaps” and then discuss IC-related issues and measures based on the insights obtained. We conducted two online surveys: a “public survey” to understand the Japanese public’s awareness of 11 medical research terms and a “physicians’ survey” to investigate physicians’ predictions regarding public awareness. In the “public survey,” for each term, respondents were instructed to select their situation from “understand,” “have heard,” or “have never heard.” In the “physicians’ survey,” respondents were asked to estimate the proportions of the general public who would “have understood,” “have heard,” or “have never heard” by using an 11-step scale. We analyzed separately in two age groups to understand the age-related difference. We received 1002 valid responses for the “public survey” and 275 for the “physicians’ survey.” Of the public respondents, more than 80% had never heard of terms such as interventional study, prospective clinical study, cohort study, Phase I clinical trial, or double-blind study. Concurrently, physicians overestimated general public awareness of the terms placebo, cohort study, double-blind study, and randomized clinical trial (in the group of people under 60). The results revealed the perception gap between the general public and physicians which raise serious concerns about obtaining proper IC from clinical research participants. Supplementary Information The online version contains supplementary material available at 10.1007/s41649-023-00247-4.
... Trial designs often require that among those participating some individuals will not receive a new treatment (Molyneux et al., 2004). Despite this, research participants may expect a personal therapeutic benefit of participation, including in placebo-controlled trials, and this is often a key motivator behind participation (Behrendt et al., 2011;Corrigan, 2003;Houghton et al., 2018;Kenyon et al., 2006;Leach et al., 1999), a concept termed the therapeutic misconception (Appelbaum et al., 1987). ...
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Potential participants for clinical trials which aim to define treatments for life-threatening conditions are often extremely unwell. When exploring why individuals participate in clinical trials one common observation is a misplaced expectation of personal benefit - a therapeutic misconception. The care offered in some clinical trials is of a higher standard than is routinely available and this has led to criticism around the freedom of choice to enrol - structural coercion. We embedded an ethnographic study within a randomised controlled trial for HIV-associated cryptococcal meningitis in Gaborone, Botswana and Kampala, Uganda. We aimed to gain an understanding of decision-making around the trial and how this was impacted by the study design and broader social context. We conducted in-depth interviews with trial participants, surrogate decision makers and researchers, combined these with direct observations and analysed data using thematic analysis. Between January 2020 and June 2021 we interviewed 89 individuals. We found previous exposure to and awareness of clinical research was limited, as was understanding of the trial objectives and design. Through observations and engagement with healthcare facilities decision-makers were able to identify the trial as providing the best possible chance of survival. Hesitation and reluctance were mostly due to fear of lumbar punctures which was sometimes based on rumours but often based on tragic personal experience. Despite fear, and sometimes conviction that they would die, individuals agreed to consent, often against the wishes of family members. Reassurance and confidence came from trust in routine care staff and the research team but also from fellow participants and their surrogates. We argue that participants made informed decisions based on a therapeutic expectation from the trial and that rather than being the result of structural coercion this was an informed and voluntary choice.
... It is difficult to parse ex post facto on a case-by-case basis the extent to which this could have been avoided through better communication. Identifying this communication gap is significant and qualitative methodology is a useful means to this end [36]. We learned that understanding why OFF state assessments were required contributed to patients persevering with them, highlighting the importance of shared understanding of what the trial is trying to achieve as a means of enhancing retention. ...
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Background: Recruitment and retention of participants in clinical trials for Parkinson's disease (PD) is challenging. A qualitative study embedded in the PD STAT multi-centre randomised controlled trial of simvastatin for neuroprotection in PD explored the motivators, barriers and challenges of participants, care partners and research staff. Objective: To outline a set of considerations informing a patient-centred approach to trial recruitment, retention, and delivery. Method: We performed semi-structured interviews and focus groups with a subset of trial participants and their care partners. Quantitative and qualitative data were obtained through surveys circulated among the 235 participants across 23 UK sites at the beginning, middle and end of the 2-year trial. We also interviewed and surveyed research staff at trial closure. Results: Twenty-seven people with PD, 6 care partners and 9 researchers participated in interviews and focus groups. A total of 463 trial participant survey datasets were obtained across three timepoints, and 53 staff survey datasets at trial closure. Trial participants discussed the physical and psychological challenges they faced, especially in the context of OFF state assessments, relationships, and communication with research staff. Care partners shared their insights into OFF state challenges, and the value of being heard by research teams. Research staff echoed many concerns with suggestions on flexible, person-centred approaches to maximising convenience, comfort, and privacy. Conclusion: These considerations, in favour of person-centred research protocols informed by the variable needs of participants, care partners and staff, could be developed into a set of recommendations for future trials.
... It has been suggested that the concept of randomisation is difficult to communicate [3]. Furthermore, patients can find the concept of randomisation to be challenging to understand [4,21,22] and that patients may not be prepared to be randomized to a trial if other options are available to them [23]. In our analysis, we saw recruiters describing the method of allocation in a relatively straightforward manner, usually referring to the percentage chance of a patient being allocated to one or other of the treatment arms. ...
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Objectives To explore how the concept of randomization is described by clinicians and understood by patients in randomized controlled trials (RCTs) and how it contributes to patient understanding and recruitment. Study Design and Setting Qualitative analysis of 73 audio recordings of recruitment consultations from five, multicenter, UK-based RCTs with identified or anticipated recruitment difficulties. Results One in 10 appointments did not include any mention of randomization. Most included a description of the method or process of allocation. Descriptions often made reference to gambling-related metaphors or similes, or referred to allocation by a computer. Where reference was made to a computer, some patients assumed that they would receive the treatment that was “best for them”. Descriptions of the rationale for randomization were rarely present and often only came about as a consequence of patients questioning the reason for a random allocation. Conclusions The methods and processes of randomization were usually described by recruiters, but often without clarity, which could lead to patient misunderstanding. The rationale for randomization was rarely mentioned. Recruiters should avoid problematic gambling metaphors and illusions of agency in their explanations and instead focus on clearer descriptions of the rationale and method of randomization to ensure patients are better informed about randomization and RCT participation.
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The purpose of the article is to identify the types of ethical dilemmas that Spanish social workers face in the healthcare arena (health centers, hospitals and mental health). A quantitative methodology was chosen using the questionnaire prepared by Eileen J. Ain. The questionnaire has been translated and adapted for Social Work in Spain. The statistical analysis shows the correlation between the different areas of intervention in Social Work and the most significant ethical dilemmas that such professionals have to solve (autonomy, confidentiality and informed consent). This article is an essential study on Social Work at the national level that emphasizes the importance of the ethics of Social Work in the Healthcare area.
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Doctors' communication with patients is commonly hampered by lack of training in this core skill. This study aimed to assess the efficacy of an intensive 3-day training course on communication skills in a randomised controlled trial with a two-by-two factorial design and several outcomes. METHODS: 160 oncologists from 34 UK cancer centres were randomly allocated to four groups: written feedback followed by course; course alone; written feedback alone; and control. At each of two assessment periods, consultations with six to ten consecutive, consenting patients per doctor were videotaped. 2407 patients participated. Outcome measures included objective and subjective ratings made by researchers, doctors, and patients. The primary outcomes were objective improvements after the intervention in key communication skills. Course content included structured feedback, videotape review of consultations, role-play with simulated patients, interactive group demonstrations, and discussion led by a trained facilitator. FINDINGS: In Poisson regression analysis of counts of communication behaviours, course attendance significantly improved key outcomes. The estimated effect sizes corresponded to higher rates of use of focused questions (difference between course attenders [n=80] and non-attenders [n=80] 34%, p=0.003), focused and open questions (27%, p=0.005), expressions of empathy (69%, p=0.003), and appropriate responses to patients' cues (38%, p=0.026), and a 24% lower rate of use of leading questions (p=0.11). There was little evidence for the effectiveness of written feedback. INTERPRETATION: The communication problems of senior doctors working in cancer medicine are not resolved by time and clinical experience. This trial shows that training courses significantly improve key communication skills. More resources should be allocated to address doctors' training needs in this vital area.
Book
Am Beispiel eines von den Autoren realisierten Evaluationsprojektes führt dieses Buch in die Planung und praktische Durchführung von qualitativer Evaluation ein. Anhand einer detaillierten Schritt-für-Schritt-Anleitung werden die Bestandteile eines Evaluationsprozesses von der Gegenstandsbestimmung, Erhebung und Codierung der Daten bis hin zur computergestützten, kategorienbasierten Auswertung mit Hilfe der Software MAXQDA und der Verfassung des Berichts nachvollziehbar dargestellt. Die im Buch beschriebene computergestützte Vorgehensweise lässt sich auch bei knappen zeitlichen und finanziellen Ressourcen umsetzen. Eine Checkliste und weitere Arbeitshilfen unterstützen die Gestaltung eigener qualitativer Evaluationsprojekte.
Book
Am Beispiel eines von den Autoren realisierten Evaluationsprojektes führt dieses Buch in die Planung und praktische Durchführung von qualitativer Evaluation ein. Anhand einer detaillierten Schritt-für-Schritt-Anleitung werden die Bestandteile eines Evaluationsprozesses von der Gegenstandsbestimmung, Erhebung und Codierung der Daten bis hin zur kategorienbasierten Auswertung und zur Verfassung des Berichts nachvollziehbar dargestellt. Die im Buch beschriebene computergestützte Vorgehensweise lässt sich auch bei knappen zeitlichen und finanziellen Ressourcen umsetzen. Eine Checkliste und weitere Arbeitshilfen unterstützen die Gestaltung eigener qualitativer Evaluationsprojekte.
Article
Clinical trials have come to be regarded as the gold standard for treatment evaluation. However, many doctors and their patients experience difficulties when discussing trials, leading to poor accrual to trials and questionable quality of informed consent. We have previously developed a typology for ethical communication about Phase II and III clinical trials within four domains: (a) shared decision making, (b) sequencing information, (c) type and clarity of information, and (d) disclosure/coercion. The aim of this study was to compare current clinical practice when seeking informed consent with this typology. Fifty-nine consultations in which 10 participating oncologists sought informed consent were audiotaped. Verbatim transcripts were analysed using a coding system to (a) identify the presence or absence of aspects of the four domains and (b) rate the quality of aspects of two domains: (i) shared decision-making and (ii) type and clarity of information. Oncologists rarely addressed aspects of shared decision-making, other than offering to delay a treatment decision (78%). Moreover, many of these discussions scored poorly with respect to ideal content. The oncologists were rarely consistent with the sequence of information provision. A general rationale for randomising was only described in 46% of consultations. In almost one third of the consultations (28.8%) doctors made implicit statements favouring one option over another, either standard or clinical trial treatment. Doctors complied with some but not other aspects of a standard procedure for discussing clinical trials. This reflects the difficulty inherent in seeking ethical informed consent and the need for communication skills training for oncologists.
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WUENSCH A., GOELZ T., BERTZ H., WIRSCHING M. & FRITZSCHE K. (2010) European Journal of Cancer Care20, 570–576 Disclosing information about randomised controlled trials in oncology: training concept and evaluation of an individualised communication skills training for physicians COM-ON-rct When physicians disclose information about randomised controlled trials, they have to balance the requirements of conducting high standard research and the respect for patients' rights. Physicians need training in this difficult matter. An individualised communication skills training (CST) about randomised controlled trials for oncologists has been developed. The aim of this publication is to describe the concept of our CST and present data of evaluation by the participants: First, a theoretical introduction about a communication model and important ethical and legal issues was presented. Individual learning goals of participants were then derived through video assessment with actor-patients. The learning goals were the basis for practicing in role play. Individual coaching helped physicians to transfer the made experience into their daily work. Forty physicians have been trained. The acceptance of the training concept was assessed by a questionnaire consisting of 14 items and using a 6-point scale from 1 (very best) to 6 (very bad): the individualised CST was highly accepted (mean = 1.33). Practicing with actor-patients (mean = 1.4), providing constructive feedback (mean = 1.3) and assessing individual learning goals (mean = 1.85) were seen as helpful. Our CST trains physicians to realise best research standards and incorporate patients' rights.