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Accountability and governance: Strengthening extra-bureaucratic mechanisms in Bangladesh

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Purpose This paper aims to examine accountability arrangements in Bangladesh and to identify strengths and weaknesses, as well as potentials for improvement. Design/methodology/approach The study is based on review and analysis of published documents and data and information obtained on field visits to Bangladesh. Findings The administrative system in Bangladesh is driven by complex rules and procedures with weak institutional support. Internal mechanisms of accountability in administrative organizations have become ineffective due to existing political, economic and social conditions. Therefore, the external mechanisms of accountability must be strengthened to ensure good governance in Bangladesh. Social implications A weak system of accountability renders the task of public management difficult and the establishment of good governance unattainable. Improvements in social conditions can be expected with the strengthening of accountability mechanisms. Originality/value The value of this paper lies in the identification of factors such as institutional disharmony, politicization and corruption as the most formidable barriers to accountability and good governance in Bangladesh. It presents a fresh analysis of the factors and points to the potentials for improvement.
International Journal of Productivity and Performance Management
Accountability and governance: strengthening extra-bureaucratic mechanisms in
Bangladesh
Ahmed Shafiqul Huque
Article information:
To cite this document:
Ahmed Shafiqul Huque, (2011),"Accountability and governance: strengthening extra-bureaucratic
mechanisms in Bangladesh", International Journal of Productivity and Performance Management, Vol. 60
Iss 1 pp. 59 - 74
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Anis Chowdhury, (2002),"Politics, society and financial sector reform in Bangladesh", International Journal
of Social Economics, Vol. 29 Iss 12 pp. 963-988 http://dx.doi.org/10.1108/03068290210447003
Habib Zafarullah, Redwanur Rahman, (2008),"The impaired state: assessing state capacity and
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Accountability and governance:
strengthening extra-bureaucratic
mechanisms in Bangladesh
Ahmed Shafiqul Huque
Department of Political Science, McMaster University, Hamilton, Canada
Abstract
Purpose – This paper aims to examine accountability arrangements in Bangladesh and to identify
strengths and weaknesses, as well as potentials for improvement.
Design/methodology/approach – The study is based on review and analysis of published
documents and data and information obtained on field visits to Bangladesh.
Findings – The administrative system in Bangladesh is driven by complex rules and procedures
with weak institutional support. Internal mechanisms of accountability in administrative
organizations have become ineffective due to existing political, economic and social conditions.
Therefore, the external mechanisms of accountability must be strengthened to ensure good
governance in Bangladesh.
Social implications – A weak system of accountability renders the task of public management
difficult and the establishment of good governance unattainable. Improvements in social conditions
can be expected with the strengthening of accountability mechanisms.
Originality/value – The value of this paper lies in the identification of factors such as institutional
disharmony, politicization and corruption as the most formidable barriers to accountability and good
governance in Bangladesh. It presents a fresh analysis of the factors and points to the potentials for
improvement.
Keywords Bureaucracy, Parliament, Governance, Bangladesh
Paper type Research paper
Introduction
Accountability is identified as an essential element in achieving good governance. New
states that do not have a long tradition of functioning under an operational system of
accountability face the challenge of establishing a system of governance that ensures a
responsive, equitable and effective government. Since achieving independence in 1971,
Bangladesh has suffered from numerous problems. Military intervention, political
instability, natural disasters, overpopulation, corruption and a number of other factors
have impeded the progress of the country. Post-colonial legacy of the British and
Pakistani rules has been a strong obstacle, and efforts to ensure good governance have
been futile, as an intriguing set of features and circumstances contribute to the
problem[1].
Judging by reports, speeches and rhetoric coming out of Bangladesh, political
leadership, administrative officials and citizens consider good governance to be the
solution to the numerous problems confronting the country[2]. Poverty,
administrative incapacity, political instability and a number of other maladies
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/1741-0401.htm
The author wishes to acknowledge valuable comments and suggestions from two anonymous
referees and Professor Arie Halachmi.
Accountability
and governance
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International Journal of Productivity
and Performance Management
Vol. 60 No. 1, 2011
pp. 59-74
qEmerald Group Publishing Limited
1741-0401
DOI 10.1108/17410401111094312
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make life extremely difficult for the citizens. Political leaders become overwhelmed
at the magnitude of problems and administrative officials appear to be captives of
the system that does not allow them to perform effectively. Most of these
problems can be traced to the absence of an effective system of accountability in
Bangladesh. Lack of accountability has resulted in administrative failure, poor
political decisions and high incidence of corruption. Therefore, a sound system of
accountability could be the first step in alleviating most of the weaknesses in the
administrative system of Bangladesh. In fact, good governance as an overarching
principle can be realized through a number of building blocks such as
accountability and other mechanisms.
This article reviews the concept of accountability to establish a framework for
examining the existing circumstances in Bangladesh. An examination of the
constitutional arrangements for accountability will help understand the context in
which the concept is to be operationalized. At the same time, the political aspects of the
issue need to be recognized. In addition to the internal arrangements found in
government agencies and organizations, it is useful to consider the role of the
Parliament and its committees, media, political parties, think tanks and the civil society
because all have a role to play in the process. Further constraints emerge due to the
disharmony between the executive, legislature and judiciary. In addition, corruption
and adversarial relationships between the two major political parties pose obstacles in
the way of an effective system of accountability. The ultimate objective is to argue that
established internal arrangements for accountability in the public services of
Bangladesh are neutralized by bureaucratic and political interests, and
extra-bureaucratic means and mechanisms need to be strengthened to facilitate
accountability.
Accountability as a tool of governance
The linkages between governance and accountability are obvious. Rhodes correctly
pointed out that governance takes on a number of meanings and described it as a “new
process of governing”, and refers to “self-organizing, interorganizational networks
characterized by interdependence, resource exchange, rules of the game and significant
autonomy from the state” (Rhodes, 1997, p. 15). Peters (2000, p. 31) suggests that
governance implies changes in the public sector that minimize the role of formal
governmental actors. The World Bank (1989) views governance as “the exercise of
political power to manage a nation’s affairs”, and the Asian Development Bank (1997)
describes it as “the traditions and institutions by which authority in a country is
exercised for the common good”. Kooiman (1993, p. 258) goes on to describe the
phenomenon as “the pattern or structure that emerges in a socio-political system as a
common result or outcome of the interacting intervention efforts of all involved actors”.
Almost all analysis of governance places accountability as a critical element in the
framework. Brinkerhoff (2006, p. 270) lists transparency, responsiveness and
accountability as its core components.
There are good reasons for actors involved in decision-making in government, the
private sector and civil society organizations to be accountable to the public, as well as
to institutional stakeholders. Accountability acquired increased importance as modern
governments seek to enhance the degree of freedom and empower managers to manage
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in order to achieve targets. It provides the critical check and balance in the more
liberated environment of public administration.
Accountability refers to the extent to which one must answer to higher authority
legal or organizational for one’s action in society at large or within one’s particular
organizational position (Shafritz and Russell, 1997, p. 376). It is grounded in
arrangements to call public officials, private employers or service providers to account
requiring that they be answerable for their policies, actions and use of public money.
This has emerged as a major issue in Bangladesh because corruption, or the abuse of
public office for private gain, has affected the quality of administrative decisions, and
the consequences have been very bad for the poor sections of society. This group does
not have direct access to officials and are the least likely to be able to obtain public
services.
Day and Klein (1987) identified five types of accountability political, financial,
professional, managerial and legal. They highlight the need for public officials to be
accountable for responding to the needs of citizens, using taxpayers’ money
judiciously, remaining dedicated to their professions, properly using authority
delegated to them for specified tasks, and upholding the rule of law. This paper focuses
on three types of accountability mechanisms: political, administrative and public or
social. Political accountability is related to the performance of governments formed by
political parties. The right to govern by representatives of the citizens in the legislature
is ensured through democratic elections. Administrative accountability of government
agencies is attained through internal mechanisms, both vertically within and
horizontally across organizations in the public sector. Public/social accountability
mechanisms help to hold government officials and agencies accountable to citizens.
This is important because, in developing countries, there is frequent interaction
between administrative and political actors. Such arrangements have the potential to
reinforce political and administrative accountability mechanisms.
Romzek and Dubnik (1991) categorized accountability on the basis of source of
control (internal or external) and the degree of control (tight or loose). DeLeon argued
that “different accountability mechanisms are appropriate in different circumstances”,
and added that it depends “on the type of problems it is designed to handle” (DeLeon,
1998, p. 553). For countries like Bangladesh, a number of tools and strategies may be
considered to ensure greater accountability to citizens for public actions and outcomes.
Access to information by citizens builds pressure for improving accountability,
whether in setting priorities for national expenditure, providing access to quality
schools, ensuring that roads once finalized get built, or seeing to it that medicines are
actually delivered and available in health centres. Access to laws and impartial justice
is also critical to protect the rights of poor people and pro-poor coalitions to enable
them to demand accountability, whether from their governments or from private sector
institutions.
Following the lead of western democratic countries, many developing countries
have adopted similar frameworks for ensuring accountability. They include:
.external-formal mechanisms: legislative committees and parliamentary
questions; control of political executives over public agencies; administrative
courts and ombudsman;
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.external-informal mechanisms: public hearings, interest groups; opinion polls;
media;
.internal-formal mechanisms: rules; codes of conduct; hierarchies; performance
reviews; and
.internal-informal mechanisms: organizational culture; professional ethics; peer
pressure (Haque, 2001, p. 606). Several of these mechanisms appear to be
ineffective in Bangladesh.
“Central to good governance, and a special aspect of the rule of law, is the efficient and
accountable management of public finances” (World Bank, 2002, p. xi). At the
community level, it is also important to give poor groups choice as well as the
resources to purchase technical assistance from any provider rather than accepting it
from the government. Fiscal discipline can be imposed by setting limits and reducing
subsidies over time. Contractor accountability is ensured when poor people decide
whether the service was delivered as contracted and whether the contractor should be
paid. When poor people can hold providers of public service accountable, it will be
possible to shift the location of control and power in their favour.
In simple terms, accountability means answerability for the discharge of duties or
conduct. It calls for satisfactory reasons for the conduct of officials as well as
acknowledgement of responsibility for their actions. An effective system of
accountability serves as a check on power and authority, and is applicable to both
politicians and administrators. In this sense, accountability is both a mechanism and a
process, by which the political leadership of a country discharges its routine duties
through ministers and civil servants, and these officials are required to account for
their actions or inactions on matters related to administration. Public administrators
are bureaucratically accountable to elected officials and political officials are politically
accountable to the voters (Hughes, 1998). This arrangement helps to free the
government from encountering challenges to authority, avoid potential mistakes by its
officials, and protect public interests.
Accountability in various aspects of public affairs presents a formidable challenge
in Bangladesh. It is essential for establishing the legitimacy of governing elites, as well
as ensuring just and equitable treatment of the citizens. At the same time, an effective
system of accountability can contribute to improvements in the production, delivery
and distribution of pubic services. The following section reviews the state of
bureaucratic accountability in Bangladesh and the inadequacies that affect the process.
The situation reflects the classic tension between “moral” and “political” responsibility
highlighted by Friedrich and Finer. While Friedrich (1940) favoured ethical values and
professional standards to guide the behavior of public officials, Finer (1941) argued for
the establishment of external measures for keeping them in check[3]. Bangladesh
provides an interesting milieu for testing these ideas.
Bureaucratic accountability in Bangladesh
The administrative agencies in Bangladesh are organized in a hierarchical structure,
with the central Secretariat in the capital as the nerve centre. The system is based on a
legal-rational framework and has been in effect since the British colonial period and
later (1947-1971) when Bangladesh formed part of the state of Pakistan. Statistics are
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not regularly published, and it is difficult to obtain accurate numbers for the purpose of
analysis. Zafarullah (1998, pp. 88-90) categorized ministries and departments into
executive, regulatory, service-oriented/welfare, developmental, promotional, advisory,
research, and international to demonstrate the extent of their breadth and coverage.
Therefore, public officials are engaged in performing a wide variety of tasks and a
framework of accountability is needed to guide their behavior.
There is vertical and horizontal differentiation in the structure of public
administration in Bangladesh. Ministries are generally organized along functional
lines with a rigid hierarchy of levels. The bureaucracy used to attract the best available
talent in the country to its ranks and this institution acquired influence as the political
system crumbled and military intervention shifted power to an alliance of the army
and bureaucracy (Huque and Rahman, 2003). The slide in public accountability can be
attributed to the political instability and problems of legitimacy faced by successive
governments in Bangladesh.
The structure of government in Bangladesh has undergone changes frequently in
the early years. Immediately after independence, Bangladesh adopted a system of
multi-party parliamentary democracy in which the legislature, the cabinet of ministers
and the opposition in the parliament had a major role to play in ensuring accountability
(see Constitution, Part V). In 1975, an amendment of the constitution resulted in the
establishment of a single-party presidential form of government, and the balance of
power shifted to the executive (Hakim and Huque, 1995). Soon after wards, the military
captured power and, in the process of civilianization, opted for a multi-party
executive-led system. The government was dominated by military leaders who did not
appear to be accountable for their decisions and actions (Huque and Akhter, 1989), and
power was concentrated in the office of the President.
As in all bureaucracies, the first and foremost mechanism for accountability in
Bangladesh is the administrative hierarchy. The bureaucracy at the central secretariat
is organized into Sections, Branches, Wings, Divisions and Ministries. In each unit,
there are arrangements for supervisors to ensure accountability of the officials under
their charge. Senior Assistant Secretaries are in charge of sections and Deputy
Secretaries, of branches. Wings are headed by Joint Secretaries, and Divisions by
Secretaries or Additional Secretaries. The Ministries are headed by ministers and the
hierarchical setting helps ensure accountability of officials at the lower levels. For the
purpose of field administration, Bangladesh is divided into divisions, districts, and
upazilas (sub-districts). Divisional Commissioners supervise the work of District
Commissioners who, in turn, supervise Upazila Nirbahi Officers. In turn, the
supervisors at the highest level of Secretariat/Ministry and field administration are
accountable to the respective ministers (Mollah, 2008, pp. 92-93).
The supervisory-subordinate relationships contribute to the process of
accountability in a number of ways. Annual confidential reports (ACRs) are
prepared by the supervisors on the performance of officials. The ACRs constitute an
integral component of the assessment for career advancement, and can result in denial
of promotion, increment or other rewards. Although the heavy reliance on ACRs is
often viewed as unfair due to the lack of objectivity on the part of those preparing
them, they continue to be in use (Ali, 2004). The ACR is supplemented by supervision,
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inspection, audits, and written reports on the performance of the agency as well as
officials.
The Rules of Business are designed to guide the functions of officials and have
served as another mechanism for ensuring accountability. They govern the activities in
public organizations in Bangladesh, and are used as the basis for making decisions.
The Rules of Business remained unchanged since 1975 and hence may cause confusion
among public officials. Military rule led to the establishment of strong presidential
systems, and permanent secretaries of the ministries emerged as executive heads and
principal accounting officers of their respective ministries. The ministers had hardly
any power, and needed full and direct support of the President to function. “Before
1996, the permanent secretaries and civil administrative officials (but not the ministers,
though they were elected members of the Parliament) were Executive Heads and
Principal Accounting Officers of the Ministries” (Mollah, 2008, p. 93). Thus, the lines of
accountability have remained fuzzy over the years.
In addition, bureaucratic agencies have other arrangements to ensure
accountability. Failure to perform or complaints of maladministration can trigger
departmental investigations culminating in sanctions. Elements of a code of conduct
for public servants are incorporated in the Government Servants Conduct Rules 1979
(Government of Bangladesh, 1979), and the Government Servants (Discipline and
Appeal) Rules 1985 (Government of Bangladesh, 1985), but there is no integrated code
of conduct that contributes to accountability in public administration in Bangladesh.
To make things worse, intense politicization often frustrates efforts of senior officials
to enforce these rules.
In the past, problems of accountability and a number of related issues had deep
impact on the state of public administration in Bangladesh. Political changes
contributed to the centralization of authority and subsequent politicization of the
bureaucracy had adverse effects on the recruitment process. The consequences
included bureaucratic domination over policy decisions, factionalism and
micro-bureaucracies, and bureaucratic intemperance and intransigence (Zafarullah,
1987). The problems are not exclusively limited to the bureaucracy and reflect a much
wider concern. Kochanek (2000, p. 531) found that “a combination of weak institutions,
patrimonial politics, personalized political parties, patron-client relationships, and the
absence of political consensus have resulted in a partial democracy dominated by
perverse corruption, a lack of transparency, normless behavior, an absence of public
accountability, and political instability”.
To sum up, post-independence bureaucracy in Bangladesh operated on centralized
authority while the hierarchical relations became more flexible in spite of strict central
control. There was an increase of input from below, but the application of rules became
irrational and elitism remained dominant. Superiors were compelled to share power
with subordinates, and the level of trust was low (Huque, 2010). The relationship
between politicians and bureaucrats was interdependent in nature, and the level of
competence varied, as the quality of performance was contingent on the political
affiliation of the official. A high degree of politicization had contributed to all these
changes. The bureaucracy took advantage of weak political and national institutions,
and senior bureaucrats gradually shifted from a position of domination to alliance with
powerful stakeholders in the system (Huque and Rahman, 2003).
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A number of reforms were attempted with various objectives. They were initiated
by the Government of the People’s Republic of Bangladesh to ensure continuity of
government (1971), control bureaucracy (1972), win public support (1972, 1976, 1984,
1986, 1098, 2004, 2008), strengthen bureaucratic elite (1976), review organization and
personnel (1982), decentralize administration (1982), and make civil service effective
and efficient (1997). In addition, the International Development Association (in
collaboration with the government), World Bank and the United Nations development
Program also undertook studies to identify problems and recommend measures for
improvement. Accountability has featured in almost all the studies as a critical
requirement, but there has been little progress in this area mainly because most of the
reports from reform bodies (except the National pay Commissions) were either ignored
or partially implemented.
Therefore, the internal and bureaucratic mechanisms for accountability remained
ineffective and recommendations for reforms to improve the system were not fully
implemented. This points to the need for exploring the extra-bureaucratic mechanisms
for accountability and assess their potential for making public administration more
accountable in Bangladesh. In addition to the legislature and judiciary, the media and
civil society are demonstrating increasing concern over this issue. Besides, since
Bangladesh is heavily dependent on external aid, the donors (World Bank,
International Monetary Fund, International Development Association, the United
Nations and a number of industrially and economically developed countries) take a
keen interest in enhancing accountability in the country. Finally, the private sector is
also participating in the debate as their operation and productivity is often jeopardized
due to lack of accountability in government.
Problem areas
An overview of the institutional arrangements and relationships as well as
bureaucratic behavior points to a number of factors that act as impediments to
accountability in Bangladesh. They are institutional disharmony, political
partisanship and politicization of the bureaucracy, and high incidence of corruption.
Each of these factors has impacted the effectiveness of the internal mechanisms for
accountability and a combination of these constitutes a major challenge.
Institutional disharmony
The Constitution of the People’s Republic of Bangladesh (Bangladesh Government,
2004) stipulates the role of the key national institutions and the nature of their
interaction. Unfortunately, frequent political changes in the country did not allow the
constitutional practices to take root, and the institutions have regularly been
manipulated to protect the interests of the ruling groups. The constitution was
amended several times, often for trivial reasons (see Hakim and Huque, 1995). The
Constitution of Bangladesh was adopted in 1972 and it provided for a multi-party
parliamentary democratic form of government. Powers were vested in the legislature
and the President was a titular head of state. In 1975, the constitution was amended to
revert to a single-party presidential system. The country remained under Martial Law
for four years (1975-1979), and the military rulers further curtailed the authority of the
national institutions. A multi-party Presidential system continued until the next
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military takeover in 1982. Bangladesh returned to a multi-party parliamentary
democratic system in 1991.
The inter-institutional harmony was further disturbed by the adoption of an interim,
non-partisan caretaker government since 1996. Owing to complete lack of trust in the
government in power, an arrangement was made to form a caretaker government that is
composed of politically neutral advisors under the leadership of a Chief Advisor. The
mandate of the caretaker government is to hold elections within 90 days and hand over
power to the new elected government. Even this arrangement for ensuring neutrality did
not succeed in establishing trust among competing political parties. On occasions, the
defeated parties have placed the blame on caretaker governments, alleging that they
helped their rivals. Hoque and Ahmed (2004, p. 130) observed that the political leaders
who were instrumental in influencing the introduction of the caretaker government
“have paradoxically become its worst critics”.
Frequent tinkering with the constitution thwarted the prospect of establishing
conventions and practices to guide the behavior of the actors involved in ensuring
accountability in the public services. The bureaucracy has been a dominant partner in
governing Bangladesh for various reasons. Political leaders with scant experience in
governing relied excessively on non-elected members of the bureaucracy to make
policy decisions and implement them. The expertise and experience of the bureaucracy
was recognized by the leaders of Bangladesh, both in civilian and military
governments. This further undermined the sovereignty of the Parliament and the
executive continued to dominate the legislature even after military rule was
terminated. For similar reasons, the judiciary was unable to perform its expected role.
It can be said that the lack of harmony among the national institutions has not allowed
the principle and practice of accountability to work in Bangladesh.
Political partisanship
Bangladesh has a history of experiencing political change through violence as two
Presidents were assassinated and the military took over power several times. The two
principal political parties (Bangladesh Awami League or BAL and Bangladesh
Nationalist Party or BNP) have never been able to work together effectively as the
government and the party in opposition in the political system. These political parties
have demonstrated absolute intolerance of one another, and the party in opposition
refuses to attend sessions of the Parliament. Such strong political division has
permeated all the other institutions. Each party seeks to identify and support its
supporters in the bureaucracy and military while they are in power. With a change of
government, there is a turnaround, and supporters of the other party are appointed to
key positions where they can continue to promote the interest of the governing group.
Political partisanship has resulted in politicization of the bureaucracy at all levels.
There is a tendency among bureaucrats to demonstrate their loyalty to the ruling
political party, in exchange for promotion, prize postings and even the prospect of a
political career after retirement from public service. It was reported that health sector
jobs were “grossly politicized” as only the doctors affiliated with the ruling BAL “are
being given lucrative posts while skilled doctors are being removed from responsible
posts or transferred to remote regions because of their affiliation with other political
parties” (Zannat, 2009).
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The ruling parties make special efforts to accommodate the expectations of their
supporters. Every change in government is followed by reassignments, dismissals,
promotions and handing out penalties in the form of designating officials as Officer on
Special Duty (OSD). The OSDs receive pay and benefits, but are not assigned to
perform any task. At present, 81 officers are designated as OSDs (The Daily Star,
2009b). Not only does this arrangement result in huge wastage of public resources, it
also encourages political partisanship, because a change of government can reinstate
them in important positions. The requirements of accountability are relaxed for
supporters of the ruling political party, and their actions reflect much more power than
they are officially accorded.
Corruption
For several years, Bangladesh was listed among the most corrupt nations in the
Corruption Perception Index compiled by Transparency International (see www.
transparency.org. various years). Corruption takes many forms in the public sector,
and has rendered the framework of accountability weak. The incidence of corruption
has progressively intensified since the independence of the country. Various
newspapers reports identified some of the key agencies of government such as police,
customs, taxation and the central secretariat as extremely corrupt. A study by Knox
(2009, p. 129) noted the prevalence of petty corruption as well as the fact that key
politicians of Bangladesh (including the two leaders who have served as Prime
Minister and leader of the opposition for the past 18 years) have been charged with
committing corruption[4]. This observation provides a picture of the severe incidence
of corruption in Bangladesh.
Zafarullah and Siddiquee (2001, pp. 469-471) listed pilferage and larceny,
responsibility lapses, bureaucratic intemperance, and patronage as various forms of
corruption. The award of contracts and tenders for procurement and infrastructure
construction without following due procedure is common. It is interesting that political
parties in power initiate cases of corruption against those in opposition. Although it is
claimed that the higher courts have taken a tough stand by delivering verdicts against
powerful political leaders including former Presidents and Ministers (Zafarullah and
Siddiquee, 2001, p. 480), most of these verdicts are overturned as soon as they return to
power. The allegations of corruption are generally perceived to be accurate by the
public, although they do not bear much impact as political pressure is exerted to
dismiss them. Article 66 of the Constitution of Bangladesh stipulates that “A person
shall be disqualified for election as, or for being, a member of Parliament, who has been
convicted for a criminal offence involving moral turpitude, or sentenced to
imprisonment for a term of not less than two years, unless a period of five years
has elapsed since his release”. These ideas appear to be based on unreasonable
assumptions and might encourage corrupt personalities to run for membership of the
legislature (Chowdhury, 2008).
Corruption and its consequences neutralize the official authority that helps to hold
the officials accountable. Ministers and public officials become partners in corrupt
deals, and avoid practices that make administrative systems transparent. Therefore
decisions are made by people in authority without consulting stakeholders, and the
network of corruption protects its members from being exposed or prosecuted.
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Consequently, accountability suffers as the existing channels and frameworks are
never put to use.
Extra-bureaucratic mechanisms
Numerous obstacles exist in the way of ensuring accountability through internal
mechanisms, and it is pertinent to consider the extra-bureaucratic options. Haque
(2001, p. 606) describes the existence of certain basic mechanisms of accountability
such as legislative committees, parliamentary debates, public hearings, ministerial
control, ombudsman, and media scrutiny as some of the most crucial features of the
liberal-democratic framework. Frequent disruptions in the political system of
Bangladesh have not allowed most of these mechanisms to function effectively.
The Jatiya Sangshad (Parliament) is the highest lawmaking body in Bangladesh.
According to Mondal (2009), lawmaking is the main function of the legislature, but it
also investigates or inquires “into the activities or the administration of the ministries
through standing committees”. However, Ahmed and Khan (1995, p. 573) described the
parliament of Bangladesh as “not primarily a lawmaking body but one whose main
function is to exercise oversight over the executive”. The task of oversight is performed
through a number of ways.
Parliamentary questions provide an opportunity for members to bring to the fore
cases of administrative actions and ask for an account from the Ministers concerned
who, in turn, can require the officials in his ministry and department to comply. In the
course of regular parliamentary procedures, issues of accountability and
administrative problems can be brought up by members and assist with oversight.
Ahmed and Ahmed (1996, p. 92) examined the performance of the parliament in
Bangladesh and concluded that they “were generally not successful in ensuring
responsible behaviour”.
Parliamentary committees are expected to serve as a more effective tool in this task.
According to Article 76 of the Constitution of the People’s Republic of Bangladesh
(Bangladesh Government, 2004), the Parliament shall appoint a public accounts
committee, committee on privileges and “such other standing committees as the rules
of procedure of Parliament require”. The current parliament appointed from among its
members, standing committees on Public Accounts, Government Assurances, Private
Member’s Bills and Resolutions, Estimates, Rules and Procedures, Public
Undertakings, and Petitions. In addition the Business Advisory Committee, House
Committee, and Library Committee are also standing committees. Additionally, the
largest group of Committees is related to the Ministries and their departments. These
committees examine draft bills and legislative proposals, review the performance of the
ministries, and look into any irregularities in their operation. The committees in the
current parliament were formed within a short time, and they have been holding
regular meetings. A positive sign is that legislators from the opposition political parties
have demonstrated their willingness to contribute, although their parties are
boycotting sessions of the parliament. However, disharmony among institutions and
loopholes in the existing framework of governing has allowed avoidance of
responsibility in many cases[5]:
The parliamentary standing committee on the law, justice and parliamentary affairs ministry
has put forward a legislative proposal aimed at compelling individuals summoned by it or
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any other such committee to appear before it. The proposal also stipulates that the
committees must be provided with any documents they ask for at any time (The Daily Star,
2009c).
This is expected to strengthen the extent of oversight by the committees of the
Parliament.
In addition, a number of independent commissions have a role to play in ensuring
accountability. The Election Commission, Anti-Corruption Commission and Public
Service Commission are statutory bodies that have the mandate to operate
independently. In the past, the commissions have been criticized for being biased
because appointments to these bodies were made by the President on the advice of the
Prime Minister. Most of the appointments were made to reward supporters of ruling
political parties, and they worked to protect the interest of their appointers. The
members were generally drawn from retired personnel of the judiciary, bureaucracy
and armed forces. At present, all the three Commissions are headed by retired
bureaucrats, and there is dissatisfaction among political and civil society leaders over
their performance. These appointments were made by the caretaker government that
governed Bangladesh for almost two years, in contravention of the stipulation to hold
elections within ninety days of taking charge. Consequently, the caretaker government
which was adopted to strengthen democracy, “has become a threat to it” (Hoque and
Ahmed, 2004).
Civil society organizations in the form of non-governmental organizations (NGOs),
indigenous community groups, mass organizations, cooperatives, religious societies,
professional bodies, trade unions, think tanks, and interest groups have flourished in
Bangladesh since the early days. Immediately after achieving independence in 1971, a
number of NGOs participated in relief, rehabilitation and reconstruction tasks, and
over the years, has established their position as useful participants in the process of
governing. The state “failed to assist the poor or reduce poverty”, and NGOs stepped in
to fill this gap (Ahmad, 2001). These organizations are involved in social and economic
programs of poverty alleviation, literacy, human rights, health care, micro-finance,
environmental protection, as well as awareness of social and political rights. Their
efforts have raised the level of awareness among the citizens – both in urban and rural
areas and the impact is gradually becoming visible. Citizen awareness is a
significant element in ensuring accountability and the progress in this area has been
impressive.
Although each civil society organization may be driven by its own agenda, they
contribute to the accountability of the government by facilitating and disseminating
public opinion. For example, NGOs and other representatives from civil society “are
increasingly putting pressure on the government to improve its administration in order
to meet the growing social needs” (SIDCA, 2001, p. 31). The Centre for Policy Dialogue,
a prominent think tank summed up the role of the civil society in the following words:
Areas of involvement of the civil society in the context of Bangladesh are policy advocacy,
mobilization of public opinion, demand creation, active participation in policy formulation
process, bridging the gap between citizens and government pressurizing the government
with the help of the media, supporting the popular movement in favour of a given policy
issue, lobbying with the donor groups/development partners, playing the role of
mediator/arbitrator between citizens and government, and policy analysis (CPD, 2001, p. 9).
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Bangladesh has a thriving network of media in a variety of forms. Noticeable progress
has been made in terrestrial and satellite television broadcasts, and internet versions of
newspapers are read by Bangladeshis from all over the world. Although some sections
of the media are dedicated to support certain political parties, they serve as the first
mechanism to detect problems and disseminate information to a worldwide audience.
In recent years, the electronic media has proliferated, and the citizens have access to
overseas channels through satellite links. The government controls only one television
channel while there are a number of privately owned channels. The private channels
report regularly on maladministration, irregularities and administrative lapses and the
government has become more sensitive to adverse reports in the media due to its
ability to reach huge number of people both at home and abroad. Round table
discussions sponsored by think tanks and newspapers and chat shows on television
are increasingly attracting the attention of more citizens and ideas and strategies for
progress are discussed. Blair (2001, p. 185) found that civil society supports and
strengthens democracy through increasing accountability by widening participation.
While the level of effectiveness of bureaucratic mechanisms for accountability
appears to be low, the extra-bureaucratic means hold better prospect. The central
legislature provides a forum for raising questions on issues of significance, and
registering concern at the highest level of government. The independent commissions
are making efforts to become established as useful paraphernalia in strengthening
accountability, and civil society organizations are contributing to the process through
programs to include the disadvantaged groups as well as the urban e
´lite in public
affairs. The media performs a critical role in informing the citizens and this has the
potential to promote accountability in the public service. Committees of the legislature,
debates in the parliament and public hearings, and constant vigilance by the media
have the potentials to promote accountability in Bangladesh.
Conclusions and recommendations
Although this paper suggests the strengthening of extra-bureaucratic means and
mechanisms of accountability in Bangladesh, several constraints remain. The same
factors that impede internal bureaucratic mechanisms for accountability inhibit the
extra-bureaucratic agencies to a certain extent. The Parliament has never been fully
effective in the sense that there has never been an effective opposition in the legislature.
It has either been dominated by an overwhelming majority, or boycotted by the
opposition who did not participate in the proceedings. These factors point to the need
for the promotion and inculcation of a democratic culture in which the level of trust
among political parties will be higher. There is a need for tolerance of diverse views
and opinions and the ability to incorporate input from all stakeholders, including the
members of the opposition, to decisions on public affairs. It is imperative to restore all
authority to the national institutions in accordance with constitutional provisions.
Civil society organizations have proliferated and have a presence in all geographical
regions of the country, yet their contribution remains limited. Their activities are
generally based on specific issues, and they will be more effective if the public space
could be opened up so that these organizations could participate in the governing
process. They will be able to provide diverse perspectives based on their experience at
the grassroots level. Additionally, a vibrant network of print and electronic media has
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successfully highlighted problems with accountability and the need to deal with it. The
civil society and political leadership could work together to overcome problems
resulting from institutional disharmony by initiating major changes in the political
culture. The incidence of corruption could be minimized through the introduction of a
system of rewards and incentives and taking a strong stand with the full force of
political will. Politicization can be facilitated by establishing a fair and equitable
system in which all citizens will have the opportunity to achieve their potentials.
Finally, accountability in the political and administrative activities will enhance the
legitimacy of governments.
Accountability can be fully effective only after implementing qualitative changes in
the management of public affairs. This involves widespread political, electoral and
administrative reforms. While some progress has been made in the area of public
service reform, they have not had much impact due to the bottlenecks inherent in the
political and electoral arrangements. The approach to governing needs to be shifted
from the traditional, rigid, hierarchical and rule-based form to a flexible and role
oriented nature. Most importantly, Bangladesh needs a democratic political culture and
a restoration of trust in the electoral system to develop a culture that will be conducive
to the integration of accountability in all the critical areas. Ackerman (2004, p. 447)
developed a model of “co-governance” for accountability that would allow social actors
“to participate in the core activities of the state”. Given the proliferation and perceived
effectiveness of extra-bureaucratic mechanisms of accountability in Bangladesh, the
model of co-governance could be appropriate.
The notion of accountability is intimately linked with the concept of open and
democratic governmental structure and processes. While the internal bureaucratic
mechanisms are relatively less complicated and appear amenable to all organizations
regardless of the dominant culture and approach to governance, extra-bureaucratic
mechanisms depend on the support from numerous stakeholders in the society.
Therefore, values associated with democracy such as rule of law, inclusiveness, human
rights, free and fair elections, and a competitive political party system need to be
strengthened in order to develop an effective system of accountability in Bangladesh.
Notes
1. For details on the independence of Bangladesh and subsequent political and administrative
developments, see Lifschultz (1979), Maniruzzaman (1980), Zafarullah (1987), Ahamed
(1988), Huque and Akhter (1989), Huque (1997), and Zafarullah and Siddiquee (2001).
2. The idea of “good governance” as the remedy to most political and administrative problems
in Bangladesh appear to be the conclusion of most seminars, workshops, television talk
shows and media reports in the country. In recent times, the idea resonates in the speeches of
political leaders.
3. For an interesting analysis, see Jackson (2009).
4. It was not surprising to see that soon after assuming power, both leaders have had cases
against them (and their party leaders) thrown out of court on the excuse that all the cases
were politically motivated.
5. For example, parliamentary committees have summoned the former Speaker, Deputy
Speaker and Chief Whip of the Parliament and the former Chair of the Anti-Corruption
Commission to appear and testify. None of them appeared (The Daily Star, 2009a)
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About the author
Ahmed Shafiqul Huque is an Associate Professor in the Department of Political Science at
McMaster University, Canada. He has taught and researched in universities in Canada, Hong
Kong, the UK, New Zealand and Bangladesh and provided consulting service to a number of
national and international agencies. He is the author of ten books and numerous articles in
peer-reviewed journals. Ahmed Shafiqul Huque can be contacted at: huqueas@mcmaster.ca
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This research investigated that do management styles have any significant effect over employee performance with HR being an intervening variable, a trend setter or culture molder in the organization and judging its impact over employee performance of Sui Southern Gas Company (SSGC) limited, which is an organization with diversified backgrounds and cultures of working people having different norms and values. Keeping the problem statement in the mind four hypotheses were proposed including autocratic and MBWA management styles. Culture has significant effect over employee performance with respect to autocratic and MBWA management styles. There is significant difference between employee perceived performance and HRIS employee performance record. The target population with sample size of 158 E-grade officer as respondents were provided questionnaire. Tests of Multiple Linear Regression (MLR) and Paired Sample T-test showed that two of proposed hypotheses were accepted and two were rejected. Hence, autocratic management styles do affect employee performance while management has to work hard to establish a good governing norms and values. This helps to mold its new management styles and culture and set new image of the organization and generate productive results.
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Background Civil engineers design systems that have the potential to impact existing oppressive societal conditions. Critical action—the ability to recognize and act against oppressive conditions—is an obligation for civil engineers committed to building a more just world. Purpose/Hypothesis History reveals that civil engineers often do not take critical action and accrediting bodies (e.g., ABET) have responded by creating requirements to consider social factors and contexts. Considering these endeavors, we ask: To what extent do civil engineering students demonstrate critical action attitudes when prompted by engineering problem‐solving? In what ways does culturally relevant problem‐solving influence critical action attitudes? Design/Method Employing transformative action as a theoretical framework, we assessed students' responses to a design question on three levels that perpetuate or disrupt oppression (avoidant, destructive, and critical action). The empirical study used qualitative and quantitative analysis to examine survey responses of 375 civil engineering undergraduate students across 12 US universities. Results The results showed that engineering students largely avoided discussing taking critical action, remaining focused on technical and nontechnical factors that evaded acknowledgement of sociopolitical factors. Nevertheless, when exposed to culturally relevant problem‐solving, students showed a statistically significant increase in both critical and destructive action responses. Conclusions We posit that students' exposure to culturally relevant problem‐solving can enhance students' critical action attitudes. The results call on the need for civil engineering educators to cultivate culturally relevant problem‐solving in civil engineering curriculum.
Thesis
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The main intention of this empirical study is to unearth the possible results of collaborative attempts (synergistic or incompatible) of Governmental Organisations (GOs) and Non-governmental Organisations (NGOs), which are intended to strengthen democratic governance of the local government institutions in general and of the UPs in particular. Endeavours have been made to discover the existing efforts of the government and GOs and NGOs’ collaborative efforts to establish citizen friendly local governance. In order to attain this objective, a collaborative effort named ‘Sharique: A Local Governance Project’ has been selected for the study due to the fact that it has been in operation since 2006 and working with both demand and supply side actors simultaneously. Thus, the study sheds light on the state of implementation of some of the most important provisions of the Local Government (Union Parishad) Act 2009 (hereinafter the UP Act of 2009) and UP operational manual of 2012 in broad spectrum, and institutionalisation of participatory planning and budgeting, holding officials accountable, dissemination of necessary information, ensuring fiscal autonomy and mainstreaming gender precisely. Primary and secondary sources of data have been used in the study. Qualitative data has been used dominantly while quantitative data has been used in a limited scale in order to understand the likely outcomes of collaboration. The study has come up with a number of important findings. The first set of findings is related to the extensive initiatives of the government to strengthen governance of local bodies. The most striking finding is that despite many initiatives, none of the regimes could strengthen the local government bodies at an optimum level as most of the reforms of the government stemmed from political rationales and concentrated on cosmetic conversions through bringing modification of functions and organizational structures of local government. That is why, the devolution of executive and economic power to the LGIs remains rhetorical and merely helping the course of lip services. However, the most recent laws of the land, particularly the UP act of 2009 includes specific provisions for participatory governance, implementation of Rights to Information (RTI), and Citizens Charter (CC), establishment of inclusive governance having a particular focus on reducing gender gap to conform to the arguments of good governance, social accountability and New Public Management (NPM) techniques. The second set of results includes discussions on varied collaborative endeavours those were intended to strengthen governance mostly at the local level. This research exertion includes ten programmes in the study to examine commonalities among the schemes exhaustively. The results precisely reveal that these programmes invested their efforts targeting both supply and demand side actors for knowledge and awareness building, capacity building at individual, organisational and environmental level, developing Community Based Organizations (CBOs), sensitising on gender, effective advocacy to take along shift in policies, agency building, increasing people engagement, etc. to ensure improved service delivery and direct representation of the folk in local governance. The third comprehensive set of findings is based on five propositions, which include that extensive collaboration of Sharique project with UPs exert promising results in five areas: capacitation, people’s direct participation, accountability and transparency, fiscal autonomy and gender mainstreaming. The findings reveal that the UPs, which are meaningfully engaged in collaborative partnership with Sharique project for SLG, display encouraging shift towards better governance as compared to control areas. Evidences uncover the fact that citizens have become conversant on their rights and entitlements, as well as their opportunity to portray influential roles in decision making that affect their means of support and dignity. The results suggest that the participation of citizens has been boosted along with social inclusiveness to place demands. In response, the officials’ receptiveness towards people’s demands follows the route of an upward curve. To meet the increased demands, the UPs of collaborative areas reinforce their conscious efforts to collect increased amount of revenue from their own derivations through increasing tax rate and tax bases, as well as spreading out non-tax sources, which result in increased own revenue receipt. Women do not stay out of the process, as they claim expanded areas in the realm of governance for prominently displaying their visible presence both as political agents and as principals. However, the processes are not hassle free, as some daunting challenges of democratic governance at local level impede the seamless progressions. The challenges include tokenistic participation, ominous presence of ‘partyarchy’ and patron client culture, fragile shape of downward accountability, compromise in upward accountability, low level of fiscal autonomy with small own proceeds and substantial dependency on national government revenues, prevalence state of patriarchy and insubstantial state of cognitive and functional capacity of women members. The fourth set of experiential findings incorporates results regarding the collaboration practice itself and challenges of the same. Considerable evidences assist to detect development of social capital between officials of both Sharique and UPs, as well as between NGO officials and local citizens. The flourished social capital expedites the collaborative attempts, as the result suggests increased level of social capital and lengthier period of stay of the programme in collaboration culminate in better outcomes. The formidable challenges of local level collaboration for SLG remain multidimensional including: making project outcome sustainable, institutionalisation and mainstreaming of the best practices of the project, the absence of statutory protection and policy guidelines, meeting of growing demands for matching funds, incorporating political leaders and local level bureaucrats in the process of teamwork to mention the few. Eventually, some practical suggestions for collaborative programmes have been forwarded as policy implications. Plausible suggestions invariably include: arrangement of government policy, and development of statutory documents to adequately support the possible GO-NGO collaboration for SLG, formation of potential tripartite committees of NGO and UP executives and dwellers to implement the project, and rigorously evaluate the project outcomes, inception of incentive mechanisms for citizen’s engagement, mobilisation of enabling services and assistances from CSOs/NGOs, political leaders, civil servants at field platforms, line agency officials, and initialisation of partnership governance with the LGIs. All these challenges entail strong political commitment of the central government along with supports of other actors. In this regard, the study offers a standard model of conceivable GO-NGO collaboration at local level for successful promotion of SLG.
Chapter
The colonial administrative inheritance is a powerful presence in contemporary Bangladesh, Just as It is in India. But in the case of Bangladesh the postcolonlal political situation has been fraught with crises and punctuated by military intervention, resulting in authoritarian forms of rule for significant periods. In such a situation, the bureaucracy has been a force of continuity and stability, enjoying considerable subsystem autonomy and resisting reform: as Smith puts It, In Bangladesh postcolonlal authoritarian rule has ‘retarded development of political Institutions that might have held the bureaucracy accountable’ (1996: 229). As a result, as we argue In this chapter, the bureaucracy in Bangladesh may still be best characterized as ‘postcolonlal’. combining features directly traceable to colonial institutions and norms with post independence adaptations and innovations, the latter essentially appearing as new ‘layers’ on the original bedrock. In this context, external pressures for reform in recent years have been strongly (and in most cases successfully) resisted.
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Whether 'reinvented' government implies worker empowerment, increased managerial discretion, or decentralization, it is widely thought to mean diminished accountability. A two-dimensional typology (based on clarity of goals and certainty of cause-effect knowledge) of decision-making processes and their associated organizational structures is compared to Romzek and Dubnick's typology of accountability relations. The article argues that accountability mechanisms can be matched to public problems and agency structures and that changes in perceptions concerning the nature of public problems is at the root of contemporary enthusiasm for non-hierarchical modes of organizing.
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