reasons associated with patient failure to attend clinic

reasons associated with patient failure to attend clinic

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Objectives: To determine why patients failed to attend their gynecology outpatient clinic (GOPC) appointments on a particular day, and ascertain if the health care provider could demonstrate clear communication of their appointments, to justify referral back to their general practitioners. Methods: This was a spontaneous audit of patients who faile...

Context in source publication

Context 1
... the con- sultant whose clinic the patients were originally booked into was away, and the patients were then rebooked into the clinic of their original consultant. This resulted in confusing letters being sent to patients, with one patient receiving two appoint- ment times for the same day and another letter cancelling both appointments (Table 1). Of those whom we were unable to contact by phone, two had the wrong residential address details in their case notes and five had the correct details. ...